Homewood Suites by Hilton Houston Near the Galleria - Houston

This was our first trip to Houston and coming from Michigan we were so impressed by how spotlessly clean and comfortable this hotel was...The staff went out of their way to make sure we had everything we needed for our stay. It was nice to be able to walk to the Water Wall and the Galleria Mall too...Would stay here again ....

Genuine Hotels.com guest review

I have stayed at others and nothing compares with the cleanliness, the convenient location, the genuine interested employees, spacious rooms with all new amenities and deluxe bedding. Homewood Suites also offered breakfast and dinner but we were always busy however nice to know it is available if needed. They have a large fully supplied business center […] for guests plus a handicapped accessible swimming pool and separate jacuzzi hot tub. We didn't use the fitness room but did look at the equipment and it was all new and in good working condition. I can't explain what a great surprise it was to find the Homewood Suites Gallaria. Parking was also on site and easy in and out. We will stay again on our next visit to Houston and suggest you do the same. Special thanks to Shreya and Sarah. Read more

Genuine Hotels.com guest review

Nicest workers I've ever encountered!!!! This place is amazing.

Genuine Hotels.com guest review

The hotel staff were all very helpful and gracious. The kids thought the pool was too small, that is our only complaint. Great breakfast!

Genuine Hotels.com guest review

Bedspread was yucky. Couldn't get more than one blanket when asked three times. A small dish soap (size of your shampoo samples) should be provided in kitchen. Wastebasket for kitchen area too. Parking spaces in garage HORRIBLE!!! A guaranteed door ding for sure. THe card used for garage come/go should be clearly marked either on the card or on the […] envelope it came in. We could not exit the garage one day - very frustrating!!! The maid did not speak or understand English so how could she help me??? Ugggghhhh!!!! Overall experience - Fair Glad we only paid $100 a night cuz it wasn't worth any more than that. Read more

Genuine Hotels.com guest review

I went to Houston for business and had a few extra days to spend time with my family and we had nothing but exceptional service and hospitality by the staff. We would undoubtly stay there again.

Genuine Hotels.com guest review

This hotel is the best hotel that I've lived in US, they have full kitchen in the room, so that I can make food by myself. And this hotel is quite near to the Gallaria, a very good location for shopping.

Genuine Hotels.com guest review

Except for the overwhelming traffic in the area due to the NBA All Star Game, it was a great place to stay and a very convenient location.

Genuine Hotels.com guest review

Best experience I've ever had while travelling, Highly recommended.

Genuine Hotels.com guest review

The hotel stay was great! The only complaint is that we were placed in a room that smelled of very strong paint odor. However, the front desk did call and ask us if we would like to move to another room/floor, of course we'd already unpacked everything so we declined. But they did offer to correct the issue. Highly recommended hotel (just ask for a […] non freshly painted room) :) Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We were amazed at the quality of this hotel. The rooms we spacious, clean and modern. The hotel offered a breakfast buffet (hot and cold items) and an evening reception with wine, beer and a dinner buffet. All was included in the room price. The proximity to the Galleria and two major freeways was a plus. We'd definitely stay again.

Genuine Expedia guest review

We had a wonderful stay at this hotel. We are 'upgraded' as we were the 'Guests of the Day' which was a real treat for all of us. The hotel was very convenient to the Gallieria and not too far from the museums. A dinner recommendation was given and it was a wonderful esperience. We will definitely use Homewood Suites again when in Houston.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This was a great place to stay in Houston! It was super clean. The front desk staff was very friendly and helpful when we needed maps and information. The breakfast was excellent and the men and women who staffed it were cheerful and attentive to all details. And it was two blocks from the Galleria! Would most definitely stay there again!

Genuine Hotels.com guest review

Pretty Good! Most likely to stay here again!

Genuine Hotels.com guest review

This hotel is very conveniently located if you are going to visit the Galleria area in Houston... rooms are ample and well distributed... a couple of things to improve: rooms do not have safety deposit boxes and the bathroom's shower door wasn't planned as you have to open it all the way to get a towel... other than that, a very solid hotel...

Genuine Expedia guest review

It's very good hotel .good location and clean room. hotel staff is also good.But one is bad point that is breakfast. we were eating at 9:30 AM ,but breakfast staff was start cleaning. breakfast time was 7AM-10AM.

Genuine Expedia guest review

Perfect for our holiday gathering with our families, convenient location by The Galleria and only 15 minutes to downtown.

Genuine Hotels.com guest review

Quality of Service was great. Hotel amenities: Breakfast was included with great selections. Indoor pool and jaccuzi: I was disappointed that the indoor pool wasn't heated. Overall I really enjoyed my experience.

Genuine Hotels.com guest review

Great place to stay with a family! very nice staff .Love the breakfasts. Alonso at the front desk was very helpful when our TV broke down. Thank you for the cleanliness and wonderful service.

Genuine Hotels.com guest review

Wonderful, Great Staff, Great Service

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Aside from the fact that the room was exceptional, clean, comfortable, with all the amenities to make for an exceptional stay, the hotel staff went above and beyond the call of duty to make us comfortable. I was injured in a fall just before arriving at the hotel and the staff was very accomodating. I can't say enough good things about this hotel. Bottom […] line...I wish I could take it with me wherever I traveled. Way to go, Hilton! Read more

Genuine Hotels.com guest review

Upon arrival we were greeted by extremely professional staff. I was asked how my trip to to the hotel was and offered a cold water bottle. My check in was effortless and swift. The entrance to the hotel was beautifully decorated for the holiday season. We entered our room to find that it was immaculately cleaned and better than we expected. Before booking […] our hotel we did a lot of searching and reading reviews. We were very impressed with our accomadations. The furnishings are modern and stylish. The 2 bedroom suite was spacious and the perfect choice for 7 guests. After a long day of shopping at the Galleria which is just a hop, skip and a jump away, the bed was a welcoming site. Luxurious mattress, sheets and pillows made this room an even better decision. The hot tub and pool area were great also! We got up early to try the breakfast and it didn't dissapoint. What a great variety of hot and cold foods, much better than any hotel I have been to. You will not be dissapointed with staying here. We had a wonderful time and it also got 2 thumbs up from 6 teenage girls, so you know it must be a good thing! Read more

Genuine Hotels.com guest review

Staff was extremely helpful and pleasant. Complimentary breakfast was excellent, and location was convenient.

Genuine Expedia guest review

This was our 2nd stay at this hotel, and having stayed at many other hotels, I rate this as one of the best. The only issue we encountered was on our last morning there, the hot water transformer had to be repaired, causing us to be without water in our room for a couple hours. The hotel set up rooms at a hotel next door for guests to shower, etc. They […] also waived our pet fee for the inconvenience. The folks there were great, and sent up 2 snack bags with an apology note. Wonderful service! Clean hotel! Read more

Genuine Hotels.com guest review

Great experience, the guy at the desk gave me great advice for dinner in my room and I had the best burger ever.

Genuine Expedia guest review

Perfect location. The galleria and waterwalll were within walking distance. Clean rooms. Friendly service.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Fabulous location. Some units have full kitchen. The bath tub is a little small. Beware: They charge $15 + tax for parking on the garage

Genuine Expedia guest review

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Genuine Hotels.com guest review

The hotel was VERY CLEAN, the staff was VERY FRIENDLY, and the breakfast was delicious. We stayed Labor Day weekend 2012 and met other family members there. We had two different types of rooms, but everyone was happy with their accommodations. I was especially happy with the friendliness of the staff. We were traveling with such a large group and nothing […] was a problem. Read more

Genuine Expedia guest review

Excellent location Great breakfast and early dinner Very nice people , always kind and available to costumers’ needs Definitely, a nice and pleasant place to stay for that area .

Genuine Expedia guest review

Every thing was good,only thing the parking is too expensive. The service was much more than very satisfied it was exelent.

Genuine Hotels.com guest review

Our family of six stayed in the suite. Two of our four children (twin 19 yo boys) are in electric wheelchairs and they had medical machine for night time. The suite had two seperate bedrooms with a common area that had a hide-away bed in the couch. My girls (16 & 13) stayed on the hide-away and said it was not the most comfortable, but it was ok. My […] wife and I enjoyed the comfort of our bed and so did our boys who stayed in the other bedroom. The pool and hottub are pretty small and had to wait until other were done using it. The front desk clerks were very sweet and helpful as well as the maids. The complimentary b-fast was pretty good too and the servers were very friendly. I would stay there again. Read more

Genuine Expedia guest review

Nice rooms, good layout. Two bedrooms separated by living area and small kitchen. Both rooms had private baths. Good value for money. Breakfast was nothing fancy but included with stay. Hotel staff were friendly and nice.

Genuine Expedia guest review

All the staff was vera helpful, very near to Gallerías,

Genuine Expedia guest review

My hotel didn't have water the first night due to a water main break. I could not take a bath or care for my little one after a long day of travel. As of that wasn't enough, the sink in my kitchen was leaking water and it started running on the floor. Maintenance had to come in and fix it. My lights and phones in the room didn't work properly consistently. […] In the end I was charged $15 a day for parking and was told it would be a $7 daily charge because I was a Hilton honors member. The staff at the hotel were good people that did their best to address all issues outlined. I think my stay should have been partially comped and I should have been transferred to a new room. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

It was a nice hotel. The front desk and staff were helpful

Genuine Hotels.com guest review

This hotel is so comfortable for family trip, and location is excellent for shopping. All staffs are so kind!!

Genuine Expedia guest review

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Genuine Hotels.com guest review

Stayed here it was very nice in the hotel the room was very spacious and clean the staff was very nice and even called up to make sure the room was ok

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We made the best of it, but we barely had enough room for the six people staying there. Instead of 2 queen beds in each of the two bedrooms of the suite, there was only one in each bedroom. Two people had to sleep on the sofa bed. It was very uncomfortable. I specifically requested sleeping accommodations for 6.

Genuine Hotels.com guest review

We were not aware that we had to pay for parking. (Will check next time).

Genuine Hotels.com guest review

The two bedroom suites was excellent and had the feel of a home away from home. The room was clean, quiet, comfortable, and nicely decorated.

Genuine Hotels.com guest review

Both of the front desk staff people I interacted with wonderful, including Kashish. (Sadly, I don't remember the woman's name.) Both were friendly and very helpful. My only complaint was that the plumbing in the bathtub was in need of repair. It was mostly cosmetic, but it was a little difficult to switch from bathtub to shower head. Still, over all, […] a minor annoyance in an otherwise very comfortable stay. Read more

Genuine Expedia guest review