"Great Customer Service"
Very clean and comfortable room and very helpful counter clerk.Genuine Hotels.com guest review
"Good, Basic hotel"
Met our need for a 1 night stay. Beds were a little hard, and the TV in the room made a high pitched noise when on. Room was very clean and spacious. The breakfast in the morning was a little lacking as well.Genuine Hotels.com guest review
It was good. Had a good time seeing family and friends.Genuine Expedia guest review
Hotel stay was OK but when an extra night was charged to our card the desk clerk said it was out of her hands and would not take it off, or give us a receipt. When challenged on the issue, and confronted by a conference call with hotels.com , she became frustrated and very rude and at one point wouldn't even answer our questions. Even when we apologized […] for making her deal with the problem. When in fact she was the reason for the problem. Read moreGenuine Hotels.com guest review
"Nice hotel close to restaurants."
Very good for the price. Convenient parking while traveling with a boat. The continental breakfast was very satisfying. We will stay here again.Genuine Expedia guest review
very nice,friendly staff,central location for nearby attractionsGenuine Expedia guest review
It was as expected. My only complaint is the pillows were rock hard and too thick. Also, your guests should be encouraged to use the mat for the shower. I didn't and paid the price of a hard fall.Genuine Hotels.com guest review
"Best Choice in Creston"
When we return to SW Iowa, we will stay here.Genuine Hotels.com guest review
Nice place to stay we only wish they had a pool.Genuine Hotels.com guest review
"After a 7 hour drive"
Slept like a rock..Genuine Hotels.com guest review
"Would have been more satisfied if....."
Newer facility in good condition. We were generally very happy, but the carpet in room needed vacuuming and probably cleaned. We were in town for a funeral, so we had the DND sign out until we left around 10:30 a.m. We came back around 2 - 2:30 to change clothes and saw that our room had not been serviced, but we did not take the time to call the desk. […] We got back after 10:00 that night and our room had still not been touched. We had to go down to the desk to get clean towels and wash cloths. Read moreGenuine Hotels.com guest review
"Be careful of expedia reservations here!"
We prepaid for a 2 queen bed room but they were sold out when we got there. We ended up with a single bed and a roll-away, which we declined for teen to sleep in the recliner! Since the room was the same price, it appeared we had no recourse!Genuine Expedia guest review
We had a wonderful stay. Our car down and we went to the room to wait while my husband went to get it fixed. The hotel was close to the restaurant . We got the car fixed and had time to get to our son's graduation ceremony. Then we came back and enjoyed a good night's rest.Genuine Hotels.com guest review
"Close to town"
The hotel is close to town and some restaurants - right on US Hwy 34. Oddly, neither Google Maps nor my Garmin GPS correctly identified where it is (both had it on the other side of the highway). The room was comfortable; breakfast was rather basic; vending machine for snacks almost empty; odd odor in the elevator but these are minor gripes. I'd say […] it's about average for hotels in the price range and there are not may choices in and around Creston. I would stay again. Read moreGenuine Hotels.com guest review
"Great hotel, met my needs"
My ONLY recommendation would be to make the breakfast last longer (I missed it :-() But the hotel was perfect otherwise.Genuine Hotels.com guest review
"Better choice of two hotels"
Clean, good location, newer than other choices in townGenuine Hotels.com guest review
"Close to family reunion."
Everything was excellent except for the continental breakfast. Very little was offered compared to other motels/hotels where we have stayed. There is needed improvement in this area.Genuine Hotels.com guest review
This hotel provides a place to stay other than the limited choices of my Grandmother's town. We love the breakfast that comes with your stay and they even have waffles that you can make yourself.Genuine Hotels.com guest review
Hotel was modern and clean, however beds were very firm.Genuine Hotels.com guest review
"Supertel in Creston, Iowa"
This hotel was the best choice of the very few hotels that came up as available in this very small town of Creston. The room was comfortable and warm enough, and the shower was very updated and nice. It was also nice having breakfast available the next morning, and with an extensive amount of food available considering it was a continental breakfast. […] The front desk staff was very nice as well. Read moreGenuine Hotels.com guest review
"Hôtel et ville surprenante"
Tout est impeccable. Petit bémol concernant le petit déjeuner : un peu juste, mais cela n'a pas d'influence sur la qualité de cet hôtel.Ne pas hésiter à déambuler dans cette charmante ville où, là encore, les personnes sont adorables.Genuine Hotels.com guest review
"Cleaner than Clean!"
08/23/14 duffydog100 Daytona Beach, FL
Stayed here two nights and have never been in a cleaner hotel. Staff working all the time to keep it up. Unusual showers and so clean I didn't want to get it wet!! Breakfast was the usual but filling. Staff extremely friendly. Would recommend this hotel as a must when in the area. Walk to diner and Walmart.
"Nice Stay - Except for confusion in billing...."
08/22/14 Vicky L Prairie Village, KS
Nice clean room. The pillows weren't the greatest, but I guess that's a matter of preference. The staff was very friendly. Our room was ready on time and we had no problem checking in. My only concern is an incident with our bill. My husband booked our room online on what he THOUGHT was the Supertel website. He billed the room to our credit card. When he went to the front desk to check out for some reason he was billed again. He came back upstairs and said he had "paid" and checked out. Of course I asked him if he hadn't already paid online.....about that time our room phone rang and it was the front desk apologizing and saying we had already paid and was billed again in error. The strange thing was that we were billed $61 LESS by the front desk than we had paid online. When we asked why the clerk told us we had booked through some outfit called Hotelsone.com (unknown to us) and paid "their" fee. The LESSER amount that the hotel billed us for the SECOND time was not available to us....just to this Hotelsone.com place.......NOT HAPPY ABOUT THAT! I don't understand how these places are legal since they scam you into thinking you ARE ON THE HOTEL'S WEBSITE and them overcharge you. And I also don't understand what the relationship is between the hotel and these companies. Needless to say we will be VERY CAREFUL about making sure we are on a legitimate website. Or call the hotel directly. The clerk was very nice and I'm sure it was simply a mistake on her part, but I still think that some adjustment should have been offered by them since it was such a large discrepancy in the price.
"Supertel, December 2013"
01/01/14 JAMESknoxville Knoxville
I regularly stay at this hotel and rate it a 5 because it is by far the best available in that area. The rooms are clean and well appointed, with comfortable beds and excellent showers. Though a microwave is available in the lobby area, it would be nice to have one in each room. The checkin staff are always friendly and helpful with any trip-specific request, and the warm cookies on the counter when arriving late afternoon are a great welcome gift. The checkout staff is always friendly and courteous and never fail to thank me for my business.
10/06/13 Robert M Iowa City
I had a fabulous time at the N4C Convention in Creston. The staff was courteous and the motel was clean,bright, and cheery. The breakfast was filling and a pleasant experience. The rooms were well appointed, with comfortable beds. I would highly recommend this facility.
"Friendly staff! Comfy beds!"
07/24/13 courtneykbee Minooka, Illinois
This hotel is a wonderful stay! The staff is incredibly friendly, especially Kathy who was working the front desk the evening we arrived. She was kind, patient, and very attentive to our needs. The hotel is very clean with very comfortable beds. I also loved the shower! The showers were extremely nice and even had a little seat in it which I loved! The continental breakfast has a waffle maker too, which was great. I highly reccomend this hotel!
"Basic & Clean Hotel in Creston"
07/19/13 Gozags2012 Albuquerque, New Mexico
Stayed here on business for four nights. Overall, as other reviewers have stated this is a good choice for lodging in Creston. The room I had on the back side of the hotel overlooked a farm and was quiet. The room was clean, comfortable, and a good size. The TV was somewhat dated, but was equipped with a very large selection of stations (80+). The breakfast was very basic consisting of two cereal choices, blueberry muffins, bananas, english muffins, oatmeal, and make your own waffles (they were out of mix two of the four mornings I was there). If I had to stay in Creston again, I would stay here based off of my experience.
"Nice hotel for Creston, Iowa"
05/02/13 Eric C perry, ia
Title about sums it up. There's nothing really outstanding about this hotel but there certainly nothing bad about it either. Rooms were clean but a little dated. Beds were comfortable and room had all the little things I like (good tv, mini-fridge, microwave) but nothing really special. Breakfast was good but very basic. Staff was friendly and helpful. This is a nice newer hotel and it looks great from the outside as well as inside and location is good as well. Bottom line this is Creston, IA and for Creston it's a good choice. Not much of a wow factor but a safe pick if you find yourself in need of lodging in this small little Iowa town.
"Business Trip March 2013"
03/23/13 JAMESknoxville Knoxville
Phone reservation and checkin were excellent. The fromnt desk lady is always couteous and smiling, usually calling me by name. The fersh baked cookies were there as always. The room was excellent and my stay was fully up to my expectations.
"Nice Stay in Creston"
09/18/12 BVH2103 Ankeny, Iowa
You are in Creston, IA...and this is the best place in town to stay. The room was very nice and the breakfast was the typical - hard boiled eggs, cereal, muffins, oatmeal, waffles. I loved the fact that they had Craisins for the oatmeal - very nice touch rather than just plain raisins. The employees were very nice. The maid service was a little stingy on the one day that we needed it, but it was still acceptable. Good place to stay :)
"Best choice in Creston"
08/20/12 JoMaris Wisconsin
The Supertel in Creston is the better choice of places to stay. The staff is friendly and the rooms are in good condition. The downside of this stay is that I had made my reservations 6 weeks in advance. I found out a week before I was coming that my reservation had been lost due to a computer crash. I was able to get two rooms - kings, not double as requested. The manager did come down on the rate because of the inconvenience, but it was the overall attitude that I had an issue with. They had not made any provisions for the people who had "lost" reservations. They had not gone back and recreated how many reservations had been lost and block off rooms. It was an overall "oh well" attitude. I asked the manager what would have happened had I shown up to check in and there would not have been any rooms, she said it was a part of doing business. It did come out fine in the end - it was just the overall attitude of the manager that was disappointing.
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