"Exactly what I needed"
The room was very clean an well maintained, great atmosphere for the price. Customer service was fantastic and tons of tasty food in the area. I would definitely go again.Genuine Hotels.com guest review
"Nice Hotel, Nice Staff, Great Location!"
We stayed here for 2 nights while visiting family for Christmas. The hotel was very quiet, as this was a low period for visits to Newport, so it was very quiet and peaceful in the room. The staff was very accommodating and friendly, the price was incredible, and the room was very clean and comfortable. Literally the only small complaint that we had […] was that the upholstered stand near the door for a suitcase or as a small seat to put on shoes was old and stained, and should have been replaced. Everything else was great! Read moreGenuine Hotels.com guest review
"Perfectly decent hotel"
You get a well kept up middle of the road chain room, a short drive from downtown Newport (they advertise a shuttle into town as well but we didn't try it). Nice large swimming pool for laps. Nothing fancy, but nothing to complain about and the price was right.Genuine Hotels.com guest review
A great location and value for a stay on Aquidneck Island.Genuine Hotels.com guest review
"Great locationb, close to wineries.restaurants"
Would stay again. your staff was very pleasant and helpful.Genuine Expedia guest review
We found the room clean, beds comfortable, shower awesome. The room was just too small, and PACKED with furniture. We had trouble getting between the bed and dresser! The ocean view was a joke too. You could see water between the buildings across the street, but it was a bay or lake. NOT the ocean!! The beach is close though and there are plenty of […] dining options within walking distance. Read moreGenuine Expedia guest review
Pool is only 80 degrees, pretty cold. Bath tub did not drain properlyGenuine Expedia guest review
"Nice pleasant stay"
Hotel room was clean and staff was very nice. Location was great and prices were normal. Plenty of parking. One of the best Comfort Inns I have ever stayed at.Genuine Expedia guest review
I loved the location of the hotel, the room was comfortable, and the breakfast offered was nice. The hotel does not really have what I would call a "water view," though, and I do not think it should pretend tht the glimpse between large buldings really qualifies. The internet access was easy and good. The one thing I found odd was that the room opened […] right into the lobby, which made it feel unprivate and busy. (Once inside it was better, but still a little loud.) And I believe (although I cannot confirm) that a guest going through Hotels.com does not get elite treatment. I made my reservation weeks ago, but I still got one of two rooms off the lobby, and the only other room free was the other room off the lobby (I would guess the least desirable rooms). Read moreGenuine Hotels.com guest review
"Surprisingly well located to major attractions."
Ok...WiFi leaves a lot to be desired. Intermittent connection/Genuine Expedia guest review
"GREAT LOCATION CLOSE TO EVERYTHING"
SUPPER CONTINENTAL BREAKFAST LOTS FOOD LOTS CHOICES WILL DEFINITELY WILL RETURNGenuine Expedia guest review
"Good location, reasonable price"
Comfortable, clean room. Nice water view in a convenient location.Genuine Hotels.com guest review
"Close to Cliff Walk, clean room"
Double beds extremely small after being used to king size. Rooms very cleanGenuine Expedia guest review
"Girls weekend in Newport"
The hotel is on the edge of Newport, but by the beach and only a few minutes from downtown. Beware of the "complimentary breakfast". We arrived 30 minutes before the closing time... There were no eggs or bacon left, one or two servings of a sad looking sausage... There were some pastries. I arrived 15 minutes after my friend and the juice was gone. […] I observed a gentleman taking 3 bananas and 2 apples, as that was all that was left! I think they should refill at least until 10-15 minutes before closing... Or, at the least, as customers come in. Instead, workers were washing out the waffle maker before closing. Very disappointing. On a positive note, the Atlantic Beach Club, across the street, was voted best Sunday brunch in RI... It was fabulous...$14.95 per person and you could sit outside by the water. Last concern re hotel was the limited parking. We wanted to return to the hotel to change for dinner and could not find a parking spot! ANYWHERE! And my friend has a handicapped access. Nothing available meant we went to dinner without freshening up. I would give this place one more try, as the price was comparatively good... But they have some work to do! Read moreGenuine Expedia guest review
"Very Nice Place"
Great location - right near beach and restaurants. Nice staff, very helpful. Shuttle service to downtown very convenient. We'll be there again!Genuine Hotels.com guest review
"Close to the beach"
The young lady at the front desk was a sweetheart.Genuine Expedia guest review
"convient location for Newport. everyone helpful."
everyone seems friendly and very helpful. The room was clean and comfortable.Genuine Expedia guest review
"modest price, modest place"
modest price, modest place. if you are looking for a cheap-ish place to stay by the beach, this is it. right next to beach and short walk to cliff walk.Genuine Expedia guest review
"Great value, Great location"
Unless you're planning to spend a lot of time in your room and feel the need for luxurious accommodations, this is a great place to stay. The rooms were clean and comfortable. The staff was very pleasant and accommodating. Beaches, sights, and downtown activities were within easy driving distance. Would stay there again!Genuine Expedia guest review
"The Uncomfortable Comfort Inn"
After working through a booking error that took the better part of an hour to resolve, (they showed 1 reservation and we had 2 rooms booked for 3 nights) we waited an additional 30 min (well after the 3p check in time) for our rooms to be cleaned. They appeared "clean" on the surface,but we dealt with a broken TV, rather fresh blood stains on the shower […] curtain and a shower that backed up to the ankles within 3 min of being turned on. The beds sagged, bedding a little over used and the hot breakfast barely consumable. Eggs were rubber, baked goods and cereals stale, juices watered down. We booked "ocean view" rooms and what we saw was a little tiny speck of the water. HOWEVER, the location can't be beat in regards to being able to walk to Easton Beach and the cliff walk, which has a GREAT snack bar (2 lobstah rolls $11), a GREAT coffee shop down the road called Empire Tea and Coffee and directly next door was Flo's Clam Shack which was a great local place for some seafood and drinks. A 5 min drive into Newport made this very convenient for our 3 teens and the 10 yo twins (all girls so shopping is essential to their vacation needs). Lesson learned the hard way that their was nothing comfortable about the Comfort Inn. We are already looking into renting a house for a week next year in the Newport area because it was a great destination for our 5 daughters. Read moreGenuine Hotels.com guest review
"nice hotel convienent location"
nice clean very helpful staff nice location close to townGenuine Expedia guest review
"Location is good"
I like this area because you're across from the beach. You can drive into Newport for shopping, eating, site-seeing. The pizza place across from the hotel is AWESOME as well. The actual hotel is not great due to various items during our stay: requested refrigerator, we didn't get it - the pool had no towels - they needed more staff - the AC on floor […] two was out and it was hot for breakfast - it just seems run down, but again the location is great! Read moreGenuine Hotels.com guest review
"Poor overall experience!!"
Overall this was the one the worst experiences we have had in a hotal/inn. The customer service was poor and one of the associates at the front desk was complaining about helping customers while on the phone with a friend? Not sure why when its their job to help customers? The room was clean but in need of major updates from top to bottom. They could […] use new bedding and new carpets for sure. I would not recommend this hotel/inn. Read moreGenuine Hotels.com guest review
"Mediocre hotel but it's across from the beach"
Noisy, bad uncomfortable bed. Great location across from the beach. Very good breakfast included in price. A mixed bag. Next time we might stay in the same location but at one of the other hotels nearby.Genuine Hotels.com guest review
"OK not perfect"
The evening front desk attendant on this Friday night was brusque and unfriendly. The heated indoor pool was too cold to enjoy, Bathroom and climate control fans were amazingly loud. That said, the location was convenient, the room pretty comfortable and clean, the bathroom very nice and inviting. The breakfast included was nice - the croissants were […] a little stale but lovely homemade waffles made for it., Read moreGenuine Hotels.com guest review
"good spot for the cost"
Its a great location right across from the beach and the Atlantic Grill & Tickets. The room is a little small, but the bathroom was larger than expected...The beds are not that comfortable, but the are ok for a night or two...The hotel seems a little older so the rug and such could be replaced soon...but overall it seems clean and the rate is reasonable […] for the area..they have a nice looking pool but we didn't make it in there...Also they had a really nice complementary breakfast...eggs, waffles, yogert, cereal, tea coffee...it was good Read moreGenuine Hotels.com guest review
"Great view and warm friendly staff."
Walking distances to a couple of great restaurants. We were able to avoid the Newport traffic and still enjoy a great meal. The beach was just across the street plenty of people watching from the comforts of our room. Can’t wait to go back.Genuine Hotels.com guest review
the pool was under construction and was never disclosed. It will look great whenGenuine Expedia guest review
There were a couple of minor things which are typically remedied. the staff behind the desk is excellent as usual--truly courteousGenuine Hotels.com guest review
Couldn't have asked for a better rate on a clean, comfortable hotel. However, there were some disappointments. First, the hotel pool was closed and the pool was one of the main reasons we chose this hotel over others. Then the wifi in the room was nonexistent. We ended up changing rooms and the wifi went from none to fair. On the plus side, hotel staff […] was very friendly and professional, and it looks like the bathrooms have been very recently updated. Read moreGenuine Hotels.com guest review
"Hot water would have been nice"
Our room was clean and people were generally pleasant. That's the good part. We had no hot water so could not shower in the morning. When we told the desk clerk, her response was "oh, thank you for telling me. Some rooms have it and some don't so this helps us figure it out." No offer to either take something off our bill, let us use a working shower […] in another room, or do anything else to make up for not being able to shower. Not even a hint of an apology. She acted like there was absolutely nothing wrong with having no hot water. That is a first in all my travels. Secondly, I have experienced dozens upon dozens of "free breakfasts" at chain hotels. They are are generally not very good, and our expecations were low. But usually there is something you can eat. This was the worst excuse for a breakfast I've come across. Long wait for person to refill the empty containers -- and inedible when it finally came. Everything either frozen or like cardboard. Read moreGenuine Expedia guest review
We stayed at this hotel after the blizzard of 2013 because we had no heat or electricity at home for 3 days. The service was very good, the room was clean, warm and comfortable. It was great to take a hot shower again. The continental breakfast was very good with fresh items and very clean eating area. The kids were disappointed the indoor pool was […] closed for renovations. Overall, we were pleased with our experience and stay. Read moreGenuine Hotels.com guest review
"great hotel for location"
It was enjoyable. The breakfast was nice. We enjoyed the pool. The rooms were spacious.Genuine Expedia guest review
Very nice as usual, Friendly and helpful staff. Their housekeeping staff however likes to slam doors in the a,m.. (So they can finish early ?). It disturbs sleeping in, etc.. Other hotels can be guilty of the same thing however--the tail wags the dog. Management has been told of this.Genuine Hotels.com guest review
"Great value, great location."
We had a very nice one night stay at this hotel. The room was on the small side, but clean and comfortable, and the bathroom looked newly refurbished with tiles and fixtures. Not much to offer in the way of amenities. The pool was open, and I did use it. This pool definitely needs some updating - the paint is peeling off the ceiling and walls, and the […] pool surround needed work. The pool itself was clean, and at about 80 degrees F comfortable to swim in. The shuttle service into town was not operating, (winter schedule is Friday and Saturdays only), but the front desk provided info on a taxi service, who were very friendly and responsive. We used them to get into town, and to pick us up later to return us to the hotel. The complimentary breakfast was good. Excellent cup of coffee and typical continental fare with pastries, bagels, fruit etc. Hotel is located directly across from Easton Beach, and even though it was cool, we enjoyed a nice long walk on the beach which was great. Hotel is located about a mile from downtown Newport. I strongly reccomend the Red Parrot for lunch or dinner in downtown Newport. For the price we paid, this hotel was excellent value. Read moreGenuine Expedia guest review
Room smelled like mold. Location is good but don't open your window due to an abundant of street noise.Genuine Hotels.com guest review
"good location, hotel/rooms need improvement"
The location is great - right near the Cliff Walk and beach, and a short drive to downtown and the mansions. The condition of the hotel leaves a bit to be desired. The beds were extremely uncomfortable. The bench in our hotel room was stained. Both the bed skirts were ripped. The AC in the room wasn't very effective in cooling the room. While the location […] is a big plus, I wouldn't stay here again. Read moreGenuine Hotels.com guest review
"Great Location and service, average facility."
The people who worked there were very nice and were accomodating but the halls were drab and dirty and had and odd smell. The location is fantastic and my room was clean and comfortable so I would stay there again.Genuine Hotels.com guest review
"not what it used to be"
There was no hot water in the room The pool was dirty, so we decided not to use it The ceiling in the pool room was peeling the hotel looked like it was in disrepair the window screen in the room was broken My girlfriend stayed there 3 times a couple of years ago and had a good experience until now, i took her there at her request for her birthday, […] at least the town was fun, the hotel was not. Read moreGenuine Expedia guest review
"excellent location for seeing Newport!"
We had seven rooms and had a wonderful time as a family. We were across from the beach, good restaurants, and the cliff walk!Genuine Hotels.com guest review
"it was ok"
The location was great and the staff working in the hotel were very nice and accomodating. The cleanlines was not our liking.Genuine Hotels.com guest review
"Ok hotel near each."
Convenient. Housekeeping never did room one day. Terrific, easy breakfast available. Returned late one night and needed staff to find parking space since hotel lot was full. Thought price was high but they were full.Genuine Expedia guest review
"No pool no wifi no ac"
this place stunk. literally. We could have got beyond the smell, but the pool was closed due to roof cave in. Didnt look like they were in any hurry to fix. Wifi on 3rd floor didnt work. Cavalier answer from desk clerk was that it "doesn't work up there". Given there are only three floors in the hotel, I thought it was odd they should advertise free […] wifi. AC in our room didnt work, and heard several other guests complaining about theirs being noisy, etc. The rate for an "off night" Sunday....felt like being robbed. Read moreGenuine Hotels.com guest review
"Right across the street from great beach"
Breakfast was adequate . No refrigerator in room was very inconvenient when going to the beach for the day. Air conditioner occasionally worked and since motel was booked we were out of luck. Could NOT use the indoor pool because the tiles surrounding pool were so slippery one took their life in the hands. The staff even warned. Two elderly customers […] not to go there. Rooms were clean though and staff very friendly and apologetic . Read moreGenuine Hotels.com guest review
We had a very good time. Beds were clean and comfortable. The room was one of the cleanest I have ever stayed in. If you plan to take advantage of the free breakfast get there early (the hotel across the street is a sister property and share the fight to a free breakfast) this is NOT easy to accomplish in that space.Genuine Hotels.com guest review
"ok, not great; good location for beach"
okGenuine Hotels.com guest review
"Great spot with kid's!"
Excellent!!!Genuine Hotels.com guest review
ok for the money. Grat beaches just in walking distances.Genuine Hotels.com guest review
"No frills, but clean and comfortable hotel."
I was disappointed when expedia told me I was getting an "ocean view" and got a view of the parking lot. We immediately switched rooms and got a better room with a somewhat view. That part was disappointing but the staff was extremely accomodating.Genuine Expedia guest review
Amazing staff. Never had friendlier staff anywhere. Short walk to the beach. Standard room, nothing special. Free breakfast was very helpful with three kids in tow! I would stay there again.Genuine Hotels.com guest review
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