"Great value, Great location"
Unless you're planning to spend a lot of time in your room and feel the need for luxurious accommodations, this is a great place to stay. The rooms were clean and comfortable. The staff was very pleasant and accommodating. Beaches, sights, and downtown activities were within easy driving distance. Would stay there again!Genuine Expedia guest review
"The Uncomfortable Comfort Inn"
After working through a booking error that took the better part of an hour to resolve, (they showed 1 reservation and we had 2 rooms booked for 3 nights) we waited an additional 30 min (well after the 3p check in time) for our rooms to be cleaned. They appeared "clean" on the surface,but we dealt with a broken TV, rather fresh blood stains on the shower […] curtain and a shower that backed up to the ankles within 3 min of being turned on. The beds sagged, bedding a little over used and the hot breakfast barely consumable. Eggs were rubber, baked goods and cereals stale, juices watered down. We booked "ocean view" rooms and what we saw was a little tiny speck of the water. HOWEVER, the location can't be beat in regards to being able to walk to Easton Beach and the cliff walk, which has a GREAT snack bar (2 lobstah rolls $11), a GREAT coffee shop down the road called Empire Tea and Coffee and directly next door was Flo's Clam Shack which was a great local place for some seafood and drinks. A 5 min drive into Newport made this very convenient for our 3 teens and the 10 yo twins (all girls so shopping is essential to their vacation needs). Lesson learned the hard way that their was nothing comfortable about the Comfort Inn. We are already looking into renting a house for a week next year in the Newport area because it was a great destination for our 5 daughters. Read moreGenuine Hotels.com guest review
"nice hotel convienent location"
nice clean very helpful staff nice location close to townGenuine Expedia guest review
"Location is good"
I like this area because you're across from the beach. You can drive into Newport for shopping, eating, site-seeing. The pizza place across from the hotel is AWESOME as well. The actual hotel is not great due to various items during our stay: requested refrigerator, we didn't get it - the pool had no towels - they needed more staff - the AC on floor […] two was out and it was hot for breakfast - it just seems run down, but again the location is great! Read moreGenuine Hotels.com guest review
"Poor overall experience!!"
Overall this was the one the worst experiences we have had in a hotal/inn. The customer service was poor and one of the associates at the front desk was complaining about helping customers while on the phone with a friend? Not sure why when its their job to help customers? The room was clean but in need of major updates from top to bottom. They could […] use new bedding and new carpets for sure. I would not recommend this hotel/inn. Read moreGenuine Hotels.com guest review
"Mediocre hotel but it's across from the beach"
Noisy, bad uncomfortable bed. Great location across from the beach. Very good breakfast included in price. A mixed bag. Next time we might stay in the same location but at one of the other hotels nearby.Genuine Hotels.com guest review
"OK not perfect"
The evening front desk attendant on this Friday night was brusque and unfriendly. The heated indoor pool was too cold to enjoy, Bathroom and climate control fans were amazingly loud. That said, the location was convenient, the room pretty comfortable and clean, the bathroom very nice and inviting. The breakfast included was nice - the croissants were […] a little stale but lovely homemade waffles made for it., Read moreGenuine Hotels.com guest review
"good spot for the cost"
Its a great location right across from the beach and the Atlantic Grill & Tickets. The room is a little small, but the bathroom was larger than expected...The beds are not that comfortable, but the are ok for a night or two...The hotel seems a little older so the rug and such could be replaced soon...but overall it seems clean and the rate is reasonable […] for the area..they have a nice looking pool but we didn't make it in there...Also they had a really nice complementary breakfast...eggs, waffles, yogert, cereal, tea coffee...it was good Read moreGenuine Hotels.com guest review
"Great view and warm friendly staff."
Walking distances to a couple of great restaurants. We were able to avoid the Newport traffic and still enjoy a great meal. The beach was just across the street plenty of people watching from the comforts of our room. Can’t wait to go back.Genuine Hotels.com guest review
the pool was under construction and was never disclosed. It will look great whenGenuine Expedia guest review
There were a couple of minor things which are typically remedied. the staff behind the desk is excellent as usual--truly courteousGenuine Hotels.com guest review
Couldn't have asked for a better rate on a clean, comfortable hotel. However, there were some disappointments. First, the hotel pool was closed and the pool was one of the main reasons we chose this hotel over others. Then the wifi in the room was nonexistent. We ended up changing rooms and the wifi went from none to fair. On the plus side, hotel staff […] was very friendly and professional, and it looks like the bathrooms have been very recently updated. Read moreGenuine Hotels.com guest review
"Hot water would have been nice"
Our room was clean and people were generally pleasant. That's the good part. We had no hot water so could not shower in the morning. When we told the desk clerk, her response was "oh, thank you for telling me. Some rooms have it and some don't so this helps us figure it out." No offer to either take something off our bill, let us use a working shower […] in another room, or do anything else to make up for not being able to shower. Not even a hint of an apology. She acted like there was absolutely nothing wrong with having no hot water. That is a first in all my travels. Secondly, I have experienced dozens upon dozens of "free breakfasts" at chain hotels. They are are generally not very good, and our expecations were low. But usually there is something you can eat. This was the worst excuse for a breakfast I've come across. Long wait for person to refill the empty containers -- and inedible when it finally came. Everything either frozen or like cardboard. Read moreGenuine Expedia guest review
We stayed at this hotel after the blizzard of 2013 because we had no heat or electricity at home for 3 days. The service was very good, the room was clean, warm and comfortable. It was great to take a hot shower again. The continental breakfast was very good with fresh items and very clean eating area. The kids were disappointed the indoor pool was […] closed for renovations. Overall, we were pleased with our experience and stay. Read moreGenuine Hotels.com guest review
"great hotel for location"
It was enjoyable. The breakfast was nice. We enjoyed the pool. The rooms were spacious.Genuine Expedia guest review
Very nice as usual, Friendly and helpful staff. Their housekeeping staff however likes to slam doors in the a,m.. (So they can finish early ?). It disturbs sleeping in, etc.. Other hotels can be guilty of the same thing however--the tail wags the dog. Management has been told of this.Genuine Hotels.com guest review
"Great value, great location."
We had a very nice one night stay at this hotel. The room was on the small side, but clean and comfortable, and the bathroom looked newly refurbished with tiles and fixtures. Not much to offer in the way of amenities. The pool was open, and I did use it. This pool definitely needs some updating - the paint is peeling off the ceiling and walls, and the […] pool surround needed work. The pool itself was clean, and at about 80 degrees F comfortable to swim in. The shuttle service into town was not operating, (winter schedule is Friday and Saturdays only), but the front desk provided info on a taxi service, who were very friendly and responsive. We used them to get into town, and to pick us up later to return us to the hotel. The complimentary breakfast was good. Excellent cup of coffee and typical continental fare with pastries, bagels, fruit etc. Hotel is located directly across from Easton Beach, and even though it was cool, we enjoyed a nice long walk on the beach which was great. Hotel is located about a mile from downtown Newport. I strongly reccomend the Red Parrot for lunch or dinner in downtown Newport. For the price we paid, this hotel was excellent value. Read moreGenuine Expedia guest review
Room smelled like mold. Location is good but don't open your window due to an abundant of street noise.Genuine Hotels.com guest review
"good location, hotel/rooms need improvement"
The location is great - right near the Cliff Walk and beach, and a short drive to downtown and the mansions. The condition of the hotel leaves a bit to be desired. The beds were extremely uncomfortable. The bench in our hotel room was stained. Both the bed skirts were ripped. The AC in the room wasn't very effective in cooling the room. While the location […] is a big plus, I wouldn't stay here again. Read moreGenuine Hotels.com guest review
"Great Location and service, average facility."
The people who worked there were very nice and were accomodating but the halls were drab and dirty and had and odd smell. The location is fantastic and my room was clean and comfortable so I would stay there again.Genuine Hotels.com guest review
"not what it used to be"
There was no hot water in the room The pool was dirty, so we decided not to use it The ceiling in the pool room was peeling the hotel looked like it was in disrepair the window screen in the room was broken My girlfriend stayed there 3 times a couple of years ago and had a good experience until now, i took her there at her request for her birthday, […] at least the town was fun, the hotel was not. Read moreGenuine Expedia guest review
"excellent location for seeing Newport!"
We had seven rooms and had a wonderful time as a family. We were across from the beach, good restaurants, and the cliff walk!Genuine Hotels.com guest review
"it was ok"
The location was great and the staff working in the hotel were very nice and accomodating. The cleanlines was not our liking.Genuine Hotels.com guest review
"Ok hotel near each."
Convenient. Housekeeping never did room one day. Terrific, easy breakfast available. Returned late one night and needed staff to find parking space since hotel lot was full. Thought price was high but they were full.Genuine Expedia guest review
"No pool no wifi no ac"
this place stunk. literally. We could have got beyond the smell, but the pool was closed due to roof cave in. Didnt look like they were in any hurry to fix. Wifi on 3rd floor didnt work. Cavalier answer from desk clerk was that it "doesn't work up there". Given there are only three floors in the hotel, I thought it was odd they should advertise free […] wifi. AC in our room didnt work, and heard several other guests complaining about theirs being noisy, etc. The rate for an "off night" Sunday....felt like being robbed. Read moreGenuine Hotels.com guest review
"Right across the street from great beach"
Breakfast was adequate . No refrigerator in room was very inconvenient when going to the beach for the day. Air conditioner occasionally worked and since motel was booked we were out of luck. Could NOT use the indoor pool because the tiles surrounding pool were so slippery one took their life in the hands. The staff even warned. Two elderly customers […] not to go there. Rooms were clean though and staff very friendly and apologetic . Read moreGenuine Hotels.com guest review
We had a very good time. Beds were clean and comfortable. The room was one of the cleanest I have ever stayed in. If you plan to take advantage of the free breakfast get there early (the hotel across the street is a sister property and share the fight to a free breakfast) this is NOT easy to accomplish in that space.Genuine Hotels.com guest review
"ok, not great; good location for beach"
okGenuine Hotels.com guest review
"Great spot with kid's!"
Excellent!!!Genuine Hotels.com guest review
ok for the money. Grat beaches just in walking distances.Genuine Hotels.com guest review
"No frills, but clean and comfortable hotel."
I was disappointed when expedia told me I was getting an "ocean view" and got a view of the parking lot. We immediately switched rooms and got a better room with a somewhat view. That part was disappointing but the staff was extremely accomodating.Genuine Expedia guest review
Amazing staff. Never had friendlier staff anywhere. Short walk to the beach. Standard room, nothing special. Free breakfast was very helpful with three kids in tow! I would stay there again.Genuine Hotels.com guest review
"very convenient and everyone so nice"
It was my first time in New Port everyone was helpful and niceGenuine Hotels.com guest review
"Great Newport hotel!"
We booked this hotel through Expedia on blind faith. The hotel was great! The staff was so kind and helpful throughout our entire stay! The breakfast in the morning was great! What a time and money saver! I couldn't have asked for anything more from this stay! Do not eat at Flo's crab shack next door- Ive never been so sick from seafood in my life! The […] staff recommends Anthony's- make sure you go! The front desk was so right!! This hotel has a deal with a restaurant across the street which looked really nice and you get 10% off but we were so thrilled with Anthony's we didn't try the other place with the discount. There is a beautiful park across from the hotel that has benches and makes a nice place for a picnic! If you can make it down to the wharf it's scenic and historical and a definite place you'll want to go! Read moreGenuine Expedia guest review
The stay was fine except for parking. On 2 occasions I was unable to park on hotel grounds because they had sold all parking places for beach access. I was not pleased.Genuine Hotels.com guest review
"a gem in middletown/ newport ri"
great location ,comfy room ,pleasant staff. hotel was a short distance to cliff walk, and across the street from the beach.Genuine Expedia guest review
"Close to beach!!!"
Great location!! Clean and comfortable!!Genuine Hotels.com guest review
"Excellent location, close to everything."
I liked everything about it, we felt very comfortable. If we have to go back to Newport again, which we will, I want to stay at the same hotel. Really nice & clean.Genuine Hotels.com guest review
Overall it was very pleasent. Liked the location and the location of the restaurants, the discounted rates for dinning was a bonus. I like having breakfast right there at the hotel. If your with others its nice to go somewhere else besides just staying in your hotel room while the others are still sleeping. Nice touch with the newspaper. The girls like […] the pool too. Would stay there again very comfortable because part of the time I spent by my self. Read moreGenuine Hotels.com guest review
right near oceam beautiful blue water , close to shopping, resturants right next doorGenuine Hotels.com guest review
"A good hotel at a great price."
We loved this hotel. The location was great being within walking distance of the beach and the cliffside walk. We could even walk to downtown Newport even though it was a bit of a walk. The hotel itself was clean and the staff was friendly. I have to mention the shower - the best part of the stay. The complimentary breakfast was the only thing that […] could have used improvement - too many people for breakfast and there was a wait for food to be brought in again. The choice of breakfast foods offered could also use some improvement. A great deal overall. Read moreGenuine Expedia guest review
"Loved the view of the ocean from our window!"
I loved the location it had many restaurants and bars with-in walking distance. I would def stay there againGenuine Hotels.com guest review
My husband and I went to get away for the weekend, The hotel was very nice and clean, coffee and tea was available through out the day. Tried going swimming but, the water was a bit chili but, overall I would stay again. And its right infront of the beach.:)Genuine Hotels.com guest review
"Great place for the money and great view of water!"
Big bang for the money. Right in the town. Close to mansions and great waterfront view. Will definitely visit again!!Genuine Expedia guest review
"Nice location. Noisy a/c"
Comfortable place to stay but noisy air conditioning which meant I had to turn it off. Close to eating places and a small shopping mall with a supermarket and Wendy's for breakfast. Note that when they say queen size bed that means US Queen size which is 5 foot not UK queen size which is 5'10"Genuine Expedia guest review
"a good choice"
Overall, a very good experience. The location is great! the only downside is the breakfast. I will come back.Genuine Hotels.com guest review
I paid extra money for an ocean view, which at first they had me on the 1st floor and there was none. Then they moved me to the 2nd floor & even that view was very dissappointing. Staff was unfriendly and unhelpful and did not get a hospitable feeling from it at all.Genuine Expedia guest review
性价比高，但床太软Genuine Hotels.com guest review
"Guter Ausgangspunkt für Newport und Umgebung"
Das Hotel macht insgesamt einen guten Eindruck, der Frühstücksraum ist relativ klein. Freundlicher Service. Unser Zimmer unter dem Dach wurde im Herbst bei Sonnenschein recht warm, und die Klimaanlage ist leider auf eines der Betten ausgerichtet. Auch aufgrund der Lage zu empfehlen: der Cliff Walk ist in der Nähe, und über die Straße gelangt man direkt […] an den Strand. Read moreGenuine Hotels.com guest review
"Hôtel propre, endroit calme"
Proche d'un excellent restaurant (il suffit de traverser la rue) Doté d'une piscine intérieure sympathiqueGenuine Expedia guest review
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