"Definetly worth it..."
Had a fabulous time , the room was beautiful, the tub HUGE and everyone was beyond helpful the entire stayGenuine Hotels.com guest review
"TWO DAY STAY AT HORSESHOE CASINO"
No flatscreen TV Carpet was old Ran out of hot water at 7 AM for bathGenuine Hotels.com guest review
"First Stay at the Horseshoe"
My stay was phenomenal. Room service was phenomenal. The ambiance of the hotel was inviting and upscale.Genuine Hotels.com guest review
Response by Horseshoe Bossier Casino & Hotel Gregory, Thank you for the 5 stars and hope we will see you again soon.
"Would go again!"
Nice staff, clean and comfy room, great value!Genuine Hotels.com guest review
Wonderful stay...my kids and I loved it as always. My only gripe is that their internet services are not free?! Otherwise, i was pleased and will returnGenuine Hotels.com guest review
"Great Halloween Party!"
Wonderful hotel, great room service! Great casino although I would like to see a Carribean Stud table added in. It was a fun night and the band in the lounge really rocked!Genuine Hotels.com guest review
It was one of the best places I have stayed.Genuine Hotels.com guest review
Loved the hotel and it's employees. Very nice and hospitable.Genuine Hotels.com guest review
"Wonderful Accommodations. .as always"
Our room was very clean and hotel staff was very accommodating, as is usual for our stay at The Horseshoe. The Casino is by far one of the cleanest in Bossier. Great Staff, Great Food, and Great Service!!..Will be back soon.Genuine Hotels.com guest review
The room was nice and clean. The hotel staff was fantastic!!! They will be my first choice everytime I stay in Shreveport/bossierGenuine Hotels.com guest review
Very nice and clean. Courteous staff. I recommend more breakfast options besides room service.Genuine Hotels.com guest review
"Great weekday rates"
Great hotel rooms large bath tub Buffet was ok. The shrimp were not fresh kind of mushy Stay during the week and get a great rateGenuine Hotels.com guest review
"Room was roomy, staff very friendly."
Only complaint is of loud music until ~12midnight, not sure if a concert going on, but windows rattled and we were on 19th floor.Genuine Hotels.com guest review
"Loved our stay!"
Every employee we encountered was very helpful and nice.Genuine Hotels.com guest review
Excellent stay! Loved the view, wouldn't want to stay anywhere else!!Genuine Hotels.com guest review
The room was spacious and clean however there was very little toilet paper on the roll and no extra rolls. It was almost a very embarassing problem. The register was very nice and the food at the Asian restaurant was great.Genuine Hotels.com guest review
"Paid room was cancelled"
Our room was cancelled even though we called and said we would be arriving late. They claimed to be sold out on a random Thursday night. They didnt even try to accomodate us or help is find another room at a neighboring hotel. I was cer disappointed in their attitude ans manners to us. The complimentary valet staff was very friendly though.Genuine Hotels.com guest review
"8 out of 10 stars"
The room was great , However I closed the bathroom door when I went to bed and when I woke up the next morning I opened the bathroom door and was floored by the smell of sewer gas . I did however turn on the air and leave the door open for about 15 min and it cleared out but over all it was a great stay.Genuine Hotels.com guest review
The room was was very nice with plenty room, a desk, a couch, and comfortable bed. The eating places were about anything you wanted from Oriental to $120 steaks. Of course you have go to the casino and play a few games.Genuine Hotels.com guest review
"Working in Shreveport"
Great value during the Casinos off nights.Genuine Hotels.com guest review
Great experienceGenuine Hotels.com guest review
Great stay excellent in every respect...Genuine Hotels.com guest review
Be aware that there is a lag time between booking and when the hotel has it in their computer system.Genuine Hotels.com guest review
Nice hotel. Rooms were large, bed was comfortable, except the pillows were cheap.Genuine Hotels.com guest review
"Premium room was worth every penny that I paid"
I must confess I was not expecting the high quality room we received for the price we paid. It was one of the best values I've ever paid for a hotel room, and given that I have traveled to over 34 countries, I'm not easily impressed. We reserved a premium room. Our room was spacious and well appointed, with a large bathroom, and a stunning floor-to-ceiling […] window with views of Shreveport from the 25th floor. The hotel staff was extremely courteous. There is a booth inside the lobby for you to scan your parking receipt, so when you come to the car pick-up area the valet staff (which is free) will already have your car ready to go. There is a casino inside the property, as well as a few eating options open until late. Read moreGenuine Hotels.com guest review
"No wifi :("
The room itself and location by the boardwalk was very nice. Didnt have free wifi (cost about $12 for 24hr of use), couldnt hook up a gaming console or movie player and not a large selectoon of cable stations.Genuine Hotels.com guest review
This hotel is the real deal. Great location and great staff members.Genuine Hotels.com guest review
My wife and I started at the roulette table. My wife gave my players card and money to the dealer and her assistant said sense her name wasn't on the card my wife couldn't play. Very rude. It kind of ruined our experience for a little while that night. We are not high rollers but we do frequent the hotel often.Genuine Hotels.com guest review
"Get rid of the rubberwood furniture.."
Overall, the hotel was very nice. Its an older hotel and the rooms are nice but they've re-furnished with the furniture made of rubberwood and it has an inherent smell. I have one piece of rubberwood furniture so i recognized the smell. Not pleasant. If you can overlook the smell, its a very nice place to stay.Genuine Hotels.com guest review
Great hotel service from the daytime hotel staff who went above/beyond. We especially enjoyed Jerry's service at the front desk. He asked all the right questions&served us beyond our request by thinking ahead.The night crew's manager Madeleine was not as efficient or hospitality saavy. She offered excuses for having us wait after our room key stopped […] working a night before our stay was done and was not apologetic and did not serve us well advising "you can come downstairs and get another key." She was very defensive and acted as though requesting access to our room was a major inconvenience. If Mr. Jerry and the morning crew hadn't been so wonderful to us, I would have left with a bad impression of the service here. The 8oz Burger Bar served us 4 meals during our stay and were less than friendly every time. What happened to HAPPY service? The room service and housekeeping staff were great. The room was extremely comfortable with a huge soaking tub, a great view, luscious bedding,plenty of space. The hotel is gorgeous-plenty of reasonable shopping for every budget.The casinos had very few smokers or was very well ventilated! I wasn't choked by the smoke although I didn't spend much time there.As a side note, the Horseshoe Hotel circle drive fountain is bea-u-ti-ful! The hotel stands majestically above the surrounding hotels. If you like glitz, this is our hotel for a reasonable rate! Read moreGenuine Hotels.com guest review
"Great place to stay even for non-gamblers"
Quick little run to Shreveport and this hotel looked awesome. We aren't gamblers but there were good places to eat and the CMT bar has good drinks and good live music. Room was comfy, bathroom was nice with a huge tub. Woke up to a nice sunrise over Shreveport. Only downside is we had a great view of the Chevy dealership next door :/ Minor quibble.Genuine Hotels.com guest review
The Horseshoe is a great place to stay, whether staying for buisness or pleasure. I love that it's close to the boardwalk & they also have shopping inside the hotel. Front desk staff was wonderful & upgraded our room when we checked in. We will be back again when we stay in the area!!Genuine Hotels.com guest review
Response by Horseshoe Bossier Casino & Hotel Thank you for your recent stay and we are so glad you had a pleasant experience and hope to see you again soon.
Large very nice roomGenuine Hotels.com guest review
Great staff, immaculate room, good choices for diningGenuine Hotels.com guest review
Response by Horseshoe Bossier Casino & Hotel Thank you for your recent stay and we hope you will visit us again soon.
"Very nice place to stay."
We had a great time on our get away. We loved the places to eat in the hotel. The 8 oz burger bar is awesome. Great food and service.Genuine Hotels.com guest review
Response by Horseshoe Bossier Casino & Hotel We want to thank you for your recent stay and hope you will visit us again soon.
"Stay somewhere rlse"
The room was large but was just a lot of empty space. It was poorly designed. The restaurants are way overpriced and the casino is very small and very smoky. We werw hoping to stay in but no such luck eith these restaurants and this cadino. They left a $100 hold on my credit card fir three dAys for no apparent reason. I would not stay here again.Genuine Hotels.com guest review
"Horseshoe Casino Hotel 10/19/14"
The only thing missing was a Jacuzzi tub!Genuine Hotels.com guest review
"great room and service"
The room was great the service was excellentGenuine Hotels.com guest review
HAD A WONDERFUL TIME! LOTS TO DO NEAR THE HOTEL. OUR ROOM WAS CLEAN AND THE RIVER VIEW WAS BEAUTIFUL.Genuine Hotels.com guest review
HOLY COW what a NICE Hotel! Everything was A+++ CLASSY! I actually felt guilty for the price we paid!Genuine Hotels.com guest review
This is our favorite place to stay on the way to New Orleans. It is the most convenient to I-20. Staff is always friendly. Food is always good. Convenient to shopping. Casino is always clean and relatively free of cigarette smoke because of the vent system. We have tried others but they don't stand up to Horseshoe.Genuine Hotels.com guest review
i will stay here again and again. With Hotel.com the price cant be beat. Very happy!!!!Genuine Hotels.com guest review
The room was nice. It was VERY dusty and the bathtub wasnt completely clean.Genuine Hotels.com guest review
"big nice room w jacuzzi"
Awesome! Big room w jacuzzi rate was only $42! Very happy w my stay and should have taken more time off work lol! Onky thing that would make it better is free breakfast or free wifi!Genuine Hotels.com guest review
Comfortable and clean room at an excellent priceGenuine Hotels.com guest review
"Close to must-see sights"
Our stay at the Horseshoe Hotel was wonderful. It was a beautiful hotel. Friendly and very helpful people. Suggestion to hotel: An ice cream parlor. Food was great and enjoyed ourselves immensely.Genuine Hotels.com guest review
My wife & I are not gamblers but stayed because we were very tired from traveling and looked for a close stopping point. Hotel was super nice, friendly staff.Genuine Hotels.com guest review
"Pleasant stay at a reasonable rate!"
Nice room with a view of the river. Comfortable bed.Genuine Hotels.com guest review
"Best deal ever."
Best room I've ever had in Boosier City and the price was great.Genuine Hotels.com guest review
Response by Horseshoe Bossier Casino & Hotel Thank you for your recent stay and we hope you will visit us again soon.
Just a quick getaway to relax and enjoy some good food and gambling.Genuine Hotels.com guest review
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