We recently stayed for one night enroute home from a family vacation. We were upgraded to a suite and the stay was wonderful. We had a slight hiccup when the wife left our canon ti (camera) in the closet when we left. They found and mailed it to our home address with no issues. Will def stay again!Genuine Hotels.com guest review
totally messed.up on our reservations both nights.Genuine Hotels.com guest review
This is the place to stay. Best price to stay at a casino and a superior quality room with great staff.Genuine Hotels.com guest review
"A CLEAN ROOM"
The room was clean and nicely keep, my husband and I enjoyed our stayGenuine Hotels.com guest review
"Horseshoe needs to upgrade now."
In its day it was great, now it is showing it's age, to compete today, you need to be a resort, with a pool water park, computer game center and stuff for Family's to do.Genuine Expedia guest review
"easy access to highway"
we loved it and will stay again .Genuine Hotels.com guest review
Newly remodeled room was spacious, clean. Friendly staff.Genuine Expedia guest review
"A bit dated"
The room was a bit dated, but they are in the process of updating the hotel. I have to assume that our room was pre-update or they should rethink the style they are renovating to. The room was comfortable, clean and quiet. The old TV was not very enjoyable to watch and the one in the bathroom did not work at all. I realize most people don't stay in […] the room and watch TV, but for those of us that do it would be nice to have something more modern that works well. Read moreGenuine Hotels.com guest review
"Great place to stay in Shreveport"
I completely enjoyed my stay! I was in town for a business meeting and I was not excited about having to stay in the city, but this hotel made my stay enjoyable! I would stay again and I would recommend to the pickiest of travelers.Genuine Expedia guest review
"Nothing special, but comfortable"
The "non-smoking" room had clearly been smoked in, but the bed was comfy and the staff was helpful.Genuine Hotels.com guest review
"Great room, great staff, will stay again"
Always clean and quiet considering the casino downstairs. Love it so close to the expressway. 15 minutes to airport. With casino, bars and restaurants inside, only left the hotel for business.Genuine Hotels.com guest review
"Horseshoe Bossier City"
This hotel used to be ok...Not anymore. Supposedly they are beginning renovations. They should have been done ten years ago. We checked into our room and thought we had gone back to 1972..(console TV,Really?) mold in the bathtub. We went down and asked for another room, which they did give us but it wasn't much better. Just glad it was only for one […] night. We will never stay there again. Read moreGenuine Hotels.com guest review
Took long to check in but otherwise greatGenuine Hotels.com guest review
"Our only complaint was"
Our only complaint was we had to Pay for WiFi 11.98!!!!! That is crazy. Needless to say we did not use it... Most people won't or shouldn't so we can have it free like all other Hotels an Casinos do!!Genuine Hotels.com guest review
this hotel was hosting a concert at the casino and I was very pleased with everything about this hotel. It was close to the boardwalk and was able to just go upstairs to bed when we were through playing/ donating money to the casino had a great time.Genuine Hotels.com guest review
staff very friendly and helpful. Easy to find the hotel and had a great view of the Mississippi River and the lights of Shreveport. Comfortable room.Genuine Expedia guest review
"Very nice accommodation !"
My stay was relaxing and fun.Genuine Hotels.com guest review
"Great hotel gambler or not!"
Great all around experience not one thing I could complain about! Will be returning very soon!Genuine Expedia guest review
We enjoyed our stay very much. The hotel was very easy to find, the valets were very friendly and helpful. Self parking was available and free. Access was next to the hotel in a covered garage. We did have to wait about 20 min. At the checking desk which I was a little annoyed at. There were only 2 people at the desk. We checked in at 7 pm and I felt […] they needed more staff to handle the people trying to get checked in. The line behind us was 6 or 7 deep by the time we got checked in. Our room was very nice and spacious ,the bed very comfortable. The bath was one of the largest I have ever had in a hotel. The tub was huge my wife loved it. We will book this hotel again when we visit Shreveport . Read moreGenuine Hotels.com guest review
"I would go back"
Great hotel.It came a bad storm while I was there so it was nice to have Entertainment,Food and a Room under one roof so I did not need to leave for anything.Genuine Expedia guest review
"Great Hotel with the MOST Comfortable beds."
Without a doubt, the most comfortable mattress. We've stayed at the Horseshoe many times over the last 10 years and the beds are the BEST. The only issue is the slow water flow in the massive bathtub. It would have taken an hour to fill it. Bummer - I was looking forward to a nice soaking bubble bath in the huge tub, but I gave up after 20 minutes when […] the water was about 4 inches deep. Read moreGenuine Expedia guest review
The air did not work. wall paper was bubbling and coming off the wall for the price we payed we could have stayed at a two star hotel and got a better room for the money.Genuine Hotels.com guest review
"One night stay"
Nice hotel, friendly staff every where you turn. A/C could have worked better, frig was not cold. I give it an average rating, ok place for a couple of nights.Genuine Hotels.com guest review
No problems what so ever Lots to do shopping is walking distance.Genuine Expedia guest review
"Lack of free wi-fi is unacceptable"
The lack of free wi-fi is disheartening. The price to get wi-fi is out of line.Genuine Hotels.com guest review
Driving from Alabama to Texas found the Horseshoe on Hotels.com. Free covered parking, great service and brand new refurbished super comfortable room on the 17th floor with a fabulous view for small bucks midweek was the deal of the trip. Easy on and off of IH20 too. Interesting shops, restaurants and of course the casino there all in one place. We'll […] visit again, perhaps for catching a show by the top-name entertainers who visit regularly. Read moreGenuine Hotels.com guest review
"It's all about the casino, not housekeeping."
Housekeeping of the room was unacceptable. We decide to move to another hotel two hours after being in the room. If it were not late evening when we checked-in, we would not have stayed the night. This location is advertised as a luxury hotel & casino. Aside from the unacceptable housekeeping, the room was not luxury status. A real disappointment. It's […] all about the casino. Read moreGenuine Expedia guest review
This hotel needs updating quickly. It is convenient to the casino, but that's about it. There has to be a better option in the area.Genuine Expedia guest review
"Aged and out dated hotel stay and charge for WIFI"
Very glad that I only paid a very discounted online rate through Hotels; especially when I just stayed one night enroute at a Best Western in Longview, TX for slightly more, which was like the Taj Mahal comparitively (granted newer, etc...). Key notes: 1. Definitely showing age with worn furniture, fixturing and the like. 2. If WiFi internet access […] is a must then be prepared to pay a monthly size fee per day. 3. Last but not least, the multiple TVs in the King room are very outdated and shabby...understandibly you are at a Casino Resort for other entertainment...but come on..."Resort"?? I felt like I was staying at 20-30yr-old resort on the cheap beach.... Most that stay here twice probably come for this specific casino and the cheap rates. Read moreGenuine Hotels.com guest review
"Will Definitely stay here again....Recommends"
It was a good place to relax after my drive through another state. Will stay in again and recommend to business friends, employees, and associates. Clean & spacious rooms with friendly staff.Genuine Hotels.com guest review
"Good size room, comfortable bed."
Buffet experience good to excellent on selection and quality. Bottle wine pricing very satisfactory. Casino enjoyable.Genuine Expedia guest review
"Nice Hotel w/Great Accomodations"
Went to register at the regular desk ... invited into VIP registration. A good introduction became great: wine, strawberries, cookies, etc. Wonderful experience with clerks and bell staff. Valet Parking with no hassles. Restaurants could use some better customer service training ... especially 8 Ounce Burger. Steakhouse food over rated ... steak taste […] and quality not in line with prices. Casino staff were hospitable and accomodating. I would do it again ... cost of stay and hotel accomodations meet my budget. Thanks for a wonderful stay Read moreGenuine Expedia guest review
Outstanding place to stay , the staff is wounderful. the only place we will stay when traveling thru. enjoyed every minuteGenuine Hotels.com guest review
"room fantastic w/ great view"
nice folks. great room.Genuine Hotels.com guest review
"A great central location."
Very Good - could use an extra blanklet in the room.Genuine Hotels.com guest review
"Perfect hotel with view of river!"
Hotel was very clean and efficient for a handicap person. Hotel staff was very personable and helpful in the directions of scenery of town- from room maid to hotel desk staff.Genuine Expedia guest review
"A great nights rest."
After a log days drive it was quite a surprize to sty here.A great hotel,with great people,a great meal,some fun at the slots and a very comfortable bed and great nights sleep.Genuine Hotels.com guest review
great as alwaysGenuine Hotels.com guest review
We usually can't afford a hotel like this but I just got home from 6 months being away from my husband and wanted a night to ourself. Thus hotel met every need we had, comfortable bed, nice shower and great entertainment. And a marvelous view of the boardwalk.Genuine Expedia guest review
Very nice room with a view of Shreveport and river.Could just stay in room and relax.No pool was a surprise for this type hotel.Food was excellent in steakhouse however service was slow and disinterested.Many dining and shopping options nearby at boardwalk.$10 blackjack min on weekday night was high.Genuine Expedia guest review
Room was very nice and clean! Valet parking was a plus since my mom is handicapped. Louisiana Boardwalk was just around the corner for convenient shopping. All round good experience; would definitely stay again.Genuine Hotels.com guest review
Room was larger than expected. Beds were be comfortable. I loved having the TV in the bathroom for some reason. The Orel is easy to get to from interstate 20. A short walk to the Boardwalk shopping area and Bass Pro Shop.Genuine Hotels.com guest review
"Great but weak gym"
Horseshoe overall is a fab hotel. The only issue is their gym is weak. It had dumbells, treadmills, elipticals etc, but no machines.It costs some bucks and closes at 8pm. Diamond Jacks has a great gym and Sams is very good. DJ's is also open 24 hr. Another issue is Horseshoe checkout is 11am. Others are 12pm. On the upside, food and drink is available […] all night. They had a really great classic rock band too for free on a thursday. Read moreGenuine Hotels.com guest review
Rooms are nice and cleanGenuine Hotels.com guest review
Comfy bed. Great omlette! HUGE room!Genuine Hotels.com guest review
"Excellent Place to Stay!"
Absolutely Wonderful.Genuine Hotels.com guest review
The hotel was perfect...no complaints. Spacious, comfortable, clean. We were visiting family in a nearby town and the hotel was in a perfect location. I would absolutely stay here again.Genuine Hotels.com guest review
Front desk staff are very niceGenuine Hotels.com guest review
We went for our anniversary. It was a beautiful room and the bathtub is amazing. We stayed in a premium room and the tub was jetted and big enough for 2.Genuine Expedia guest review
Our room was clean, huge and had a great view of the red river. Well worth what we paid for the room.Genuine Hotels.com guest review
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