The hotel is being renovated and the room was very nice. The only area for improvement would be the fact that the room lacked a table/dining area. Otherwise, it was great.Genuine Hotels.com guest review
No complaints on my room but they are doing renovations of the rooms so it's messy everywhere else except the main lobby.Genuine Hotels.com guest review
Upgrade of rooms in process. New rooms are outstanding!Genuine Hotels.com guest review
"Right Place - Right Price"
We chose this hotel for it's location, close to Springfield. When refurbishment is complete this will be a very nice place to stay. Our room had been refurb'd and was fine, but some of the communal areas were still being worked on. Just a pity they don't take pets since we usually travel with our dog! Otherwise very comfortable and great value!Genuine Hotels.com guest review
Bath and hand towels but not any wash clothes in room. Breakfast was less then expected. Bagels were not fresh they seemed to have been frozen and thawed. Limited variety of other items. Renovation seems to be taking forever. Halls seedy and made the walk to and from breakfast seem like you needed another shower.Genuine Hotels.com guest review
Room reminded me of a room by the hour motel with a fresh coat of paint. They put me in a room on a floor where construction was taking place. Plastic, trash, paint, spackle dust, dirty carpet all around the room I was in. You would think they wouldn't put their customers in this area. I actually rolled up in a ball on the corner of the bed since I […] was afraid there could be bedbugs due to the condition of the place. Bathroom was also unfinished. Do not book this place if you're looking for a place for vacation or to bring a family. Read moreGenuine Hotels.com guest review
Very Satisfied with theroom. What I did not know is that there was construction going on. Other than that i was very satified with the price of the room for my stay. It might be a good idea to advise people about the construction so they are not surprised like i was.Genuine Hotels.com guest review
The hotel is under renovation with no information about the conditions on their website. I wrote them a few pages of problems we encountered. Did not receive any response from the management. Dirty conditions of corridors, poor quality of painting in room. No safety features in bathroom, new furniture fixtures far too big for room, problems with lighting […] switches in room. Read moreGenuine Hotels.com guest review
undergoing renovation I was in a newly renovated room very niceGenuine Hotels.com guest review
The hotel was totally torn up due to remodeling. I feel as if we should have been told this so we could decide whether to stay there. Hallways covered in plastic and many rooms gutted. The worst part was that at 9 a.m. Sunday morning, construction was going on IN THE ROOM NEXT DOOR... including banging, hammering and power tools. I complained about […] the construction noise when leaving, and the manager said he would give me a discount next stay....as if I was going to stay again. Continental breakfast was disappointing, and there was a sign that you could not take food and coffee to your room. Are you kidding??? Read moreGenuine Expedia guest review
"A one nighter"
People very please - hot water was very slow but eventually good. Did not like breakfast in the lobby. Last time I stayed it was in a room off the bar. Too crowded in lobby.Genuine Hotels.com guest review
"Close to my cousins' house"
Very disappointed that I was not forewarned of the amount of construction going on. No view out the window, thanks to plastic sheet. Hallways were freezing cold; plastic sheets sporadically covering parts of rug; hall lights without covers, just bulbs; and room #s taped to wall or doorjambs. Room was barely furnished - no clock radio, no chair or lamp […] for desk, no ottoman for stuffed chair; nice marble sink in bathroom was propped up on 2x4s; and patched spots in both rooms weren't painted. The heater worked, but the dorm fridge had a noisy motor. No guide for TV channels; overhead lights were at least covered, and a rickety floor lamp that wouldn't stay on. Doubt I will use them again - if I'd rented a car, I would have left after the 1st night (like several other guests did!) A saving grace - an A&P around the corner, where I could get some yogurt and snacks to keep in noisy little fridge.... Read moreGenuine Hotels.com guest review
"Much improved hotel"
We stayed at this hotel a few years ago and it was OK. But they have made a lot of improvements recently (and in fact, there is still construction going on now) and the rooms are MUCH nicer. The rooms are repainted, have lots of light, new TVs, and new furniture. The bathrooms also have been improved but I think they're still being worked on. The sinks […] are still old and are supported by bare wood, but the shower and toilet are very modern. (One thing: the hair dryer has a European plug so we couldn't use it at all. What's up with that?) Unfortunately the corridors have not been improved at all, yet. I expect they will be but for now they are pretty grungy. The people are very nice and give excellent service. Breakfast is on the better side, but there are no hot options. Also, there is a free shuttle between the hotel and the airport. This is a big plus as some car companies charge close to $50 for the trip. I'm looking forward to staying the the Kenilworth in again next time I'm in the area. Read moreGenuine Hotels.com guest review
"Criticism of hotel"
The hotel is being renovated and it looked like a dump. We were awaken at 7:00 by workmen, the rooms were not decorated, there was debris in the hallway. I really resent Expedia not being on top of this situation.Genuine Expedia guest review
"Under construction so..."
New rooms great. Much nicer decor then I would have thought. I would go back for sureGenuine Hotels.com guest review
I am from NJ, so whenever I am in town, the Kenilworth Inn is one of the Hotels I stay at. It is a decent hotel for the price and location. It is dated, but they are working on upgrades now and I had the pleasure of staying in one of the upgraded rooms and thought it was nice & comfortable. I must shout out the hotels manager, I forgot his name, but […] he is exceptional! If you plan to stay, make sure you say "hello" to him, because he will make sure your stay is a great one! Read moreGenuine Hotels.com guest review
The room was not finished with painting, the vanity unfinished, The bathtub looked iffy, did not dare to shower or take a bath. Lots of construction noise, noise by returning guests at night. In the a.m. the coffee was cold, the staff did nothing about it. Stayed at this inn several years ago, I had no complaints.Genuine Expedia guest review
Room dirty. Bad smell. No reading light. No bedside lights. No desk chair. Bathroom sink mounted on 2x4s.Insufficient parking. Very noisy.Genuine Hotels.com guest review
"Renovations much needed."
The rooms which have not yet been renovated were in poor condition. The curtains were ripped and dirty. There were unidentifiable odors. Even after a room change, there was no improvement.Genuine Expedia guest review
"Won't go back"
It was quite awful. They are renovating. That being said when I get put in a finished room-I'd like it to be finished. Not half finished. The graffiti on the back of the door. No lamps. Ply wood and 2 x 4s used for bathroom vanity. Old old furniture. It will take a lot to bring this place back to any kind of former gloryGenuine Expedia guest review
This hotel had seen better days, and a complete overhaul would be necessary to take it to the level of the big chains. But I felt that the staff did everything to make the guest feel comfortable. Although the NJ Turnpike was only about 300ft away from my window, my room was quiet. Internet worked perfectly, which was important for me.Genuine Expedia guest review
just OKGenuine Hotels.com guest review
Hotel is being renovated. Pre-renovation rooms are very worn down.Loose wallpaper, dripping faucets. One night table missing. Telephone had another room number written on it (original must have broken). Nevertheless, the room is large and functional. The maid service and cleanliness are good.Genuine Hotels.com guest review
terribleGenuine Hotels.com guest review
"Nice Place for a High School Reunion"
Enjoyed the reunion and the hotel, where the reunion was held. They are doing a good deal of renovation and are doing it while trying to cause you as little as necessary inconvenience. Good job! Being from that area originally, very centrally located.Genuine Hotels.com guest review
The rooms were adequate. It seems that my room had been painted recently and it did smell a bit of paint odor. I will stay there again as it's location is convenient to the N.J parkway and the enviornment of the hotel was quiet.Genuine Hotels.com guest review
hotel under renovation, but it was still a pleasant experienceGenuine Hotels.com guest review
"Nearly the worst"
First I had to wait an hour at the airport for the shuttle,and then again for 30 minutes in the morning. In between, the room smelled, dank and dirty of old smoke. The toilet leaked on the floor and did not flush. And to cap it all off, had to listen to both neighbors TV entertainment (glad it was only the TV) since the soundproofing was non existent. […] Crummy Continental breakfast on styrofoam fit the expectations. In short, $100.00 was too much, should have been about $20.00, and even then I would have paid more to stay in a suitable room. Read moreGenuine Expedia guest review
There is a sign in my room warning me that tere is a fine of $250 is I was caught smoking in my room. I am not a smoker, but the hotel employees smoking who were smoking in the hallways apparently can reed. The hotel was dirty, noisy and overpriced.Genuine Hotels.com guest review
"Location was PERFECT"
Hotel was betweeen church and reception so it was perfect for us. It is an old resort that has seen better days and was under renovation. At first, we were given a basement room that reeked of rug shampoo. But, the hotel staff couldn't have been more accommodating and switched us and compensated us for our trouble. Has everything you want and comp breakfast […] is better than advertised. If you need to do something in Kenilworth, I'd stay here again - just don't be shy about asking desk for help if all is not perfect. Read moreGenuine Hotels.com guest review
"Outdated and never ending construction"
Too outdated, very noisy had a huge party loud music. Never ending construction can't see the resultsGenuine Expedia guest review
"close to the parkway"
We stayed there last year and this year .The location is great for our needs . We were happy to see that they have started the renovation of the hotel. We did not get a renovated room so we were a bit disappointed. We would stay there again and hopefully will see a big change.Genuine Hotels.com guest review
"Under renovation. Wiait a while"
Place was really awful. Smelled bad all over. Moldy carpet in halls and room. Bathroom was ridiculousGenuine Expedia guest review
"THIS HOTEL IS TERRIBLE"
This hotel what one of the worst hotels i have ever stayed in. The rooms were unclean and looked like they were under construction. When i turned on my sink, water started blowing out of the pluming and all over the floor. The breakfast was very disappointing, after i had to pick (what it seemed to be mold) off my cheese danish. Never stay here if you […] have a choice. Read moreGenuine Expedia guest review
Location was convenient; other than that we wre vtery disappointed. Our room could have been cleaner, and bedding ripped and very old as was everything else. Won't be back. Sorry.Genuine Hotels.com guest review
"Help very nice"
The front desk is always very nice. It is going under a renovation so there is some construction debris although it's not too messy. Rooms desperately need an update. I think the decor is older than I am.Genuine Hotels.com guest review
I believe this property has some great potential. I was lucky enough to get a remodeled room, and my stay was very pleasant. I would stay again. The hotel is obviously going through renovation right now, and it looks horrible in the hall ways, AND if you happen to get an old room. The hotel is very clean and so was my room, that is why it got a 5 on […] that section. The breakfast was nothing to write home about. Cold cereal, and donuts, was all I saw by the time I got down at 9:15am. The night desk guy, I think his name was Jose, was very very pleasant and accommodating. The morning front desk guy was also pleasant, but the big wigs that work the back office who were walking around the next morning looked nasty. I smiled and said hello to a couple of the ladies in suits, and all I got was a dirty look. I hope they don't own the place, and they are just miserable employees who need to leave. I would hate to know my money was going to the suits I saw upon check out. Ugh. All in all, once this place has finished it remodel, I think it will be a great place. Until then it's still a good value. I might add that it is about a 15-20 shuttle drive from EWR. Not super close, but still worth the drive if you get a good price on the room. Read moreGenuine Expedia guest review
We should have been told that renovations were ongoing, the room we were in had numerous shortcomings,towel rack pulling off the wall, bathtub stained and in need of repair,tile work moldy, desk people were helpful but you can't make a silk purse out of a sow.s ear. We staye here before the propertychanged hands and we were pleased, With relatives in […] the area its a convient place to stay,but not with what is going on now. Read moreGenuine Hotels.com guest review
"Stay at Kenilworth Inn"
Very comfortable, very cleanGenuine Hotels.com guest review
Absolutely horrible...we got headaches w/in 5 min of entering our rooms because of the odors...the staff changed our rooms to New rooms but the cleaning products used had an overbearing smell of their own!! The hotel is under an OVERDUE RENOVATION!!! WAS NOT WORTH THE $150 per room, per night I paid!!Genuine Hotels.com guest review
"Adequate for business stay"
Hotel is currently under renovation. If you don't mind all the noise during the day, its fine. Rooms are being renovated and look nice when completed.Genuine Hotels.com guest review
it was goodGenuine Hotels.com guest review
"Great location. Great staff!!"
I booked the hotel cause it's close to where my family lives in Elizabeth. I found the staff to be very professional. All the front desk people were friendly and helpful. The pick up driver [ name sounded like coffee ] was very professional and friendly. and the driver who took me back to the airport [ can't remember his name ] but he had to drive me […] to the airport at 515AM so he must have had to be in early to do this and he was very up beat and super friendly. I will return again within a years time to visit my family so it's nice to know a great hotel I can book another stay. Thanks to everybody I met on your staff. I would also like to mention the woman who was in charge of serving the free breakfast in the mornings was very sweet & most helpful to everybody who entered the room. Read moreGenuine Expedia guest review
"in the middle of construction"
When I first got there, I was given a used room all the way down the end of the first floor. It was very scary and looked like a construction site. I was then given a room on the 2nd floor. I had a few pieces of luggage and it would have been nice if someone offered to help me up the 2nd floor since there wasn't an elevator. Other then that it was […] ok Read moreGenuine Hotels.com guest review
The hotel was nice. There is major remodeling going on but it wasnt noisy.Genuine Hotels.com guest review
I can't believe how bad this place has gotten. Open ceiling tiles and painting materials in corridors. Broken towel and tissue holders. Buzzing/failing tv. Uncomfortable mattress. Old carpet. Dingy odor. And to top it off.. internet was either non-existent or very poor when connected.Genuine Hotels.com guest review
"this hotel sucks"
This hotel should be named the Bates hotel! It's dingy, dirty,under construction, walls are paper thin , room numbers where written on the doors with a piece of paper!!!! Only reason I stood was it was prepaid and I checked in so late Bcz I came from attending a wedding reception! Avoid this place at all cost!Genuine Hotels.com guest review
Definitely not coming backGenuine Hotels.com guest review
Hotel hallways were a mess due to renovations. Room was a good valueGenuine Hotels.com guest review
"Don't let the description fool you"
They do a very good job of selling you in their description of the hotel. Don't be fooled. Stayed here because of the price. Never again. The hotel was supposedly being remodeled so it was dirty and stuff was laying everywhere. Didn't look like any work had been done in months. The mattresses are ancient and provide little support. Very uncomfortable. The […] sink in th bathroom did not work and was told infant beds were available upon request; they weren't. Read moreGenuine Hotels.com guest review
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