"this hotel sucks"
This hotel should be named the Bates hotel! It's dingy, dirty,under construction, walls are paper thin , room numbers where written on the doors with a piece of paper!!!! Only reason I stood was it was prepaid and I checked in so late Bcz I came from attending a wedding reception! Avoid this place at all cost!Genuine Hotels.com guest review
Definitely not coming backGenuine Hotels.com guest review
Hotel hallways were a mess due to renovations. Room was a good valueGenuine Hotels.com guest review
"Don't let the description fool you"
They do a very good job of selling you in their description of the hotel. Don't be fooled. Stayed here because of the price. Never again. The hotel was supposedly being remodeled so it was dirty and stuff was laying everywhere. Didn't look like any work had been done in months. The mattresses are ancient and provide little support. Very uncomfortable. The […] sink in th bathroom did not work and was told infant beds were available upon request; they weren't. Read moreGenuine Hotels.com guest review
"There are much better places to stay!!!"
My stay was horrible!!! I was first placed in a room that was in the back of the hotel near dumpsters. When I refused that room, I was placed in a room that was recently renovated. I was miserable!! The fumes from the paint and new carpet was in my nose and throat throughout the night, the one thing that saved me was the (noisy) air conditioner that […] was placed on high through-out the night. I went to the front desk and was given another room, which was on the second floor. There was no elevator... I had to carry 3 bags up two flights of stairs myself... There was no one to assist. The second floor was dark and creepy, the room was "a little better", it was old and had electrical problems. The breakfast was only bread/pastries and juice/no fresh fruit. The only positive was some of the staff. Some of them were nice and some did not even smile at me as I waked throughout the hotel. Not a great hotel. I will never return and would advise others to do the same. Read moreGenuine Hotels.com guest review
The bathroom had a significant portion of wallpaper that was peeling away from the wall. The decor in the room and bathroom needs a serious update. They are working on updating the hotel and its pretty long overdue.Genuine Hotels.com guest review
Breakfast was very poor. Water down coffee and OJ. Not many choices of food. The room was clean, but had no chairs in the room to sit. The hotel is being remodel at this time and did not look very neat due to construction, but lolls like they are trying to improve it , which is a plus!!Genuine Hotels.com guest review
"You Get What You Pay For"
The stay accommodated a 2-day trip. The hotel's exterior leaves a lot to be desired. The in-room accommodations were good. Nothing fancy just basics to include Wifi. I did not engage in the breakfast but am very appreciative of the location and price.Genuine Hotels.com guest review
The Hotel was under renovation. It is a descent place which is conveniently located next to the Garden State Parkway.Genuine Hotels.com guest review
The staff was very nice, but this hotel is being remodeled and is very noisy and dirty. It is definitely past due for the remodel.Genuine Hotels.com guest review
No elevator,place under construction. Bad musty smell in room. Staff was nice enough to put us in a different room.Genuine Expedia guest review
I've stayed here numerous times through the years. Its nothing amazing, but its always dependable. Very convenient location, good rate, nice staff. Nicole at the front desk went out of her way to try to connect me to their wifi (For some reason, the wifi there is not really friendly towards Mac computers.) There's some construction going in there right […] now but it didn't interfere with my stay. Its nice that they're sprucing the place up. Its kinda overdue. I'll be back. Read moreGenuine Hotels.com guest review
I am understand is under constraction but management should explain this wen people booking vacationGenuine Hotels.com guest review
Overall the hotel is nice. It should be nicer when the remodelling complete.Genuine Hotels.com guest review
hotel halls and rooms are filthy due to construction. this hotel is not worth the stay. very disappointed for the $90+ price. it does have a nice swimming poolGenuine Hotels.com guest review
"This hotel should be shut down"
The Kenilworth is going through a major renovation and is not yet ready to accept paying customers. This should have clearly been indicated to me. There is construction debris EVERYWHERE. It smells and is dangerous. Hotels.com, which I love and use exclusively to book reservations, should IMMEDIATELY drop them.Genuine Hotels.com guest review
"Stay somewhere else!"
The Kenilworth Inn is convenient to family, so I've stayed here several times. The location is under renovation, though, so I was put in a room across from the foreman's office. Plastic was laid down in the hallways, furniture was stacked in the stairwells, there were open holes in the wall for electrical work, and the exit signs weren't lit (isn't […] that a fire code violation?!). And it gets better: the hotel closed down breakfast 30 minutes early for an event, without telling anyone, so people missed out. The TV in my room was a strange shade of blue and green, making everyone look like aliens. My parents found a large hole in the wall of their room, which was obviously caused by a fist, so they asked to change rooms. The hotel said they would look into it, and later took their bags while they were out (without informing them!) and put them in a new room. Unfortunately, the hotel then gave someone else the old room, and my parents only found out when they walked in on them after returning to the hotel. Also, the TV remote in their new room didn't work, except for channel up/down. We lost power three times in the morning while getting ready to check out, and the maid walked in on us twice without knocking beforehand! The second offense was still half an hour before checkout time, so I stepped into the hallway to ask that she knock first. If I can save one person from making a reservation here, writing this review will be worth it! I certainly won't be staying here again. Read moreGenuine Hotels.com guest review
Once they finish redecorating it may be worth the money.Genuine Hotels.com guest review
walls too thin...could hear neighbors tv all night. Toilet running added to noise. Bathroom was kind of gross esp tub. Good to see they're renovating....maybe I just got one of the 'old rooms' because it smelled and I didn't want to touch the bed spread. Continental breakfast ok at best. Stale doughnuts at 7am??? I wouldn't complain if the room was […] $50-$60, but it was $112. Too much for that place. Read moreGenuine Hotels.com guest review
My stay with the kenilworth Inn was atrocious! The room wreaked of old cigarettes smell in everything! The bathroom was not cleaned! I found a lot of shaved hair all over the sink! I really felt itchy and creepy staying in this room! Will never stay or recommend this place to anyone, not even my worst enemy!Genuine Hotels.com guest review
"Good value for the area."
Not a fancy hotel (and there was some construction going on in some of the rooms as well) but quite comfortable in an unpretentious way.Genuine Expedia guest review
""DREADFUL CONDITIONS for the price""
Hotel is in the middle of renovations. Plastic hanging in corridors and sheetrock dust everywhere. Should have closed to do renovations rather than take people's money for such dreadful conditions.Genuine Expedia guest review
"Basic Rest Stop"
We stayed here as we were traveling up from Virginia (7 hr drive) for a university visit the next day. The whole place is indeed in renovation work. However, the room was a good size, clean and for getting a nights sleep, fit the bill. Once renovations are completed, it will be interesting to see how this hotel will be/. For the cost (and a Continental […] Breakfast thrown in), no complaints. The staff were very helpful as well. Read moreGenuine Hotels.com guest review
Nice place to stayGenuine Hotels.com guest review
"Remodel in process..."
There was a remodel in process and it seemed to confuse all i saw, the room was old and tattered and the bathroom was nasty (decal strips 3' wide to hide the nasty in the tub) looks at the moment as if i was billed twice, cash bar with no signage and no ATM....thats smart.Genuine Hotels.com guest review
"DONT Stay HERE"
This place was so LOUD.. my room stank, had broken furniture, smoke alarm kept going off. The heating and air unit wasn't sealed and leaked air badly. They are working on remodeling, and they put me in a heavy construction zone. I or anyone else from my company will never stay here again.Genuine Hotels.com guest review
Customer service was phenomenal every step of the way. We had to checkout a day early and the maid was in the hallway when I left and I told her we were checking out. I got to the car in the pouring rain, and the maid came running out bringing our pillows that I had left behind in the room. Now that is what I call great service!Genuine Hotels.com guest review
I would highly recommend this Inn. This was our second time staying there and even in the aftermath of Hurricane Sandy, the room was comfortable, clean and quiet. The staff is incredible. It is in the perfect place for visiting New York City and the neighborhood itself is safe and provides many eating places and trails and parks to get a good run i […] n. Read moreGenuine Hotels.com guest review
"not for a businessman"
Hotel was in rehab- not the time to stay there ! Very few amenities; no restarunt-bar etc. price per night reflects-bath room not up dated.Genuine Expedia guest review
"Very convenient. Close to everything."
Needs updating. However, excellent location and good service.Genuine Hotels.com guest review
"A new TV"
I'm glad they upgraded the TV's. The heat is difficult to control. I had it just above the cooling level and it was still hot. We just ended up turning it off and it got chilly. Otherwise, the help is always very nice. The rest of the decor still needs an update although it is clean and comfortable. My room did smell slightly like smoke when I first […] got there. Read moreGenuine Hotels.com guest review
"Hotel is still among the ones I like to use"
The hotel was ok, considering that they got hit by the storm "Sandy" they are in a ok condition, and the service was very good and helpful. The location is pretty good for going to the city, just drive to Rahway, park and hop on the train.Genuine Hotels.com guest review
the staff was awesome, the rooms were a little shabbyGenuine Hotels.com guest review
I've stayed here multiple times and this was the first time there was a microwave in my room. Up to this point, I didn't know rooms had microwaves. But there was no outlet to plug it into it. I'd have to move it across the room to use it. There was no alarm clock either. I guess you get a microwave or an alarm clock? On a positive note, my boyfriend […] left his phone charger in the room and when he went back to ask if it was turned in, the woman at the desk gave him two of the many chargers that have been left behind in rooms. Read moreGenuine Hotels.com guest review
Great service! I had booking issues with Hotels.com and the receptionist called and really tried to clear it up for me (to no avail though). Inn has an old-school charm.Genuine Hotels.com guest review
"Comfortable but needs renovation"
All aspects were very good and we had a pleasant stay, the bed was comfortable, the staff very friendly and helpful, the location was excellent for shopping, the car parking was very convenient, etc. However, the rooms are in desperate need of renovation and upgrading i.e. better quality TV, a fridge that works efficiently, faucets that do not drip, […] chairs that do not wobble, a security box in the room, etc. Read moreGenuine Expedia guest review
Not there long. Jus from 11 pm to 8 am. Beds were clean and comfortable. Water was hot (almost instantly - didn't have to run it forever to get hot water like some other places) Heating unit very quiet. Got a good night's sleep. Absolutely no issues. Even enough choices for continental breakfastGenuine Hotels.com guest review
Hotel clerk was organized and welcoming when we arrived late at night, but this hotel is sorely in need of an update. Room was dingy: shower curtain smelled badly, towels smelled like smoke, blankets were worn-out. The tv was an older model- not flat screen.Genuine Hotels.com guest review
Staff was friendly and helpful. Breakfast was better than some continental breakfasts. Beds are small but comfortable. Easy freeway access. Would probably stay again.Genuine Hotels.com guest review
Hotel is in need of renovation and it is currently undergoing renovation! It is in a very convenient spot, easy to get to, ... I called the front desk from the airport (Newark) and told them what time I was arriving and the shuttle was there waiting for me when I arrived. 10 minute ride to hotel. Breakfast is nice, nothing special... continental breakfast, […] nothing cooked but great variety of pastries, bagels muffins along with cold cereal, yogurt, oatmeal. If you are looking for a place to relax in the room, go somewhere else. If you are looking for a place to use as a hub for your events, place is perfect! Will definitely stay again! Read moreGenuine Hotels.com guest review
"a good night stay"
would stay there again and recomend it to my friendsGenuine Hotels.com guest review
"Needs an update"
Very outdated. Needs new blankets and bathrooms redone. It's alright. Location is right off the parkway which is awesome. Their wifi is horrible. Not just because of the recent storm, whenever I stay there i constantly have to log back on to it..Genuine Hotels.com guest review
"Close to Newark airport - easy drive into NY"
Excellent location for next day drive into Brooklyn NY - easy to find,located just off highway. Pleasant reception area and friendly staff but hotel was let down by tired looking and dingy rooms which could do with an overdue update and refurbishment.Genuine Hotels.com guest review
Clean rooms, pleasant staff and a great value for the night.Genuine Expedia guest review
The location was great. It was right off the parkway. It was very clean and comfortable. P.R.Genuine Hotels.com guest review
First room reeked of cigarette smoke. While being moved to our second room, the individual who brought the key waited by the new room and went inside and sprayed freshner and then acted as if he had done nothing. Needlessto say, that one deceitful act colored the entire stay. During the check-in and check-out process the staff was somewhat unfriendly....brusque […] might be a better word. This is simply not a hotel I would recommend to anyone. Read moreGenuine Expedia guest review
"luxury? more like economy!"
doing consteruction woke us up in the morning. moved to another room wherer the a/c unit didnt work. moved again to a room with insain highway noise.Genuine Expedia guest review
Clean room, cheap price, great service, no complaints.Genuine Hotels.com guest review
Dreary, in need of updating. Staff helpful. convenient location.Genuine Hotels.com guest review
"Could be better"
The hotel is in a safe neighborhood. The service was just OK. The rooms smelled like a mild smoke. But overall you can get a good night sleep the bed was comfortable.Genuine Hotels.com guest review
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