Could've been a lot better The hot tub wasn't working cannot use the poolGenuine Hotels.com guest review
Response by Eldorado Coast Hotel -Torrance-Redondo Beach Thank you for your review. We are improving because of your comments.
Very old and dirty. Would not recommend to anyone. Way overpriced. VERY disappointed.Genuine Hotels.com guest review
Response by Eldorado Coast Hotel -Torrance-Redondo Beach Alma, We apologize for your unpleasant experience. We are changing and updating. If you are in the area again please come and take a look.
"Cleaner rooms would make it a reasonable choice"
The hotel's location is good with easy access from 405 and HW 1. The rooms are big enough and bathrooms are neatly maintained. The only issue we faced was that the carpets in the rooms were dirty. We had to wear footwear while walking in the room also. Apart from that the hotel is a good deal for the price they offer.Genuine Hotels.com guest review
Response by Eldorado Coast Hotel -Torrance-Redondo Beach We have heard you all about the carpet and we are doing something about it. We now have a local company that cleans our carpets on a regular basis and they are much cleaner. Thank you taking the time to tell us. I hope you find this much improved on your next stay
"Nothing but disappointment"
My family of 4 stayed for a night. The room smells like smoke and it was advertised as non smoking. No iron and iron board, no hair dryer. There is no facial tissue either. Of all of the hotel I've been, this is the only hotel that don't have iron and hair dryer. I give plus on microwave and fridge but that's about it. The room is filthy and needs to […] change the ugly old color carpet. The bed is uncomfortable. The day we were getting ready and about to leave, the staff called and say we need to be careful on the water that it was dripping all the way down to other rooms. And that our tub is over flowing and they're gonna send somebody to check it. And it's not even overflowing. How could you use a tub that don't have even plug for the drains. And I would've called them already to fix it right? That they're were gonna charge me for the damage. How could they charge me for something I didn't do. Hotels should be inspected every time to make sure everything is working well. We grab a breakfast and they run out of coffee that they don't have time to make it. The doughnuts are too old to eat. Don't have much selections. The staff are not very friendly at all. I asked the staff if they're gonna charge me for the staff i didnt do and good thing he said no. He better not.I would not recommend this hotel.... Read moreGenuine Expedia guest review
Response by Eldorado Coast Hotel -Torrance-Redondo Beach I'm very sorry for your disappointment with us and your unpleasant stay. We are improving and your comments let us know where the problems are and what we need to improve on. We do care and will take the action needed.
I found the room to be nice. It was rather clean and the location is actually pretty close to the beach. A 10 minute drive or so. I stayed here to visit redondo beach. The neighborhood isn't sketchy and the hotel is renovated but still possesses some old time characteristics. the room had mirrors above the bed, which is off putting to some but i found […] it convenient for watching tv at all angles. overall, this is exactly what i expected for the money. also, the bathroom is rather small and not like conventional hotels. it doesn't have the long counter so someone can get ready while the other showers. it's an all in one type quarters. the fridge and microwave were quite a gift however. Read moreGenuine Hotels.com guest review
Response by Eldorado Coast Hotel -Torrance-Redondo Beach Thank you for taking the time to give us a review. Its your comments that tell us what a guest enjoys in a hotel to make their stay more pleasant.
"Lovely room but poor service"
The woman who checked us in was helpful but unfriendly. The "free breakfast" was a joke. They told us breakfast started at 6am. But when we arrived to eat at 7am someone had gone out to buy food and they only thing on the counter was toast. They offered coffee, tea, orange juice, donuts (which is NOT a proper breakfast item), one type of stale bread, […] and sometimes they had mini boxes of cereal/oats and bananas but they always ran out. It's a pathetic marketing ploy to claim "free breakfast". Otherwise the room was lovely and clean. Read moreGenuine Hotels.com guest review
Response by Eldorado Coast Hotel -Torrance-Redondo Beach Hi Jess, I am very sorry that the breakfast was not the best for your stay. We have taken a look at this again and we are working on improving the continental breakfast. I hope we keep improving and you give us another chance when you are in the area. Thank you for your comments.
"nice hotel lots of restaurants ad shops nearby"
I have stayed at a lot of hotels that have been less than satisfactory and it was extremely refreshing to have a nice room to stay in.My only concern was when one of the staff didnt help out a potential customer.I work in a place thats very big on customer service and making a person want to come back...if i had been this girl i wouldve gone elsewh […] ere. Read moreGenuine Expedia guest review
Response by Eldorado Coast Hotel -Torrance-Redondo Beach Wow as a manager I need to know about our customer service. We hope to train our staff to be more accommodating and friendly. I'm very sorry to hear about this. Thank you for letting us know.
"THIS PLACE IS A DUMP"
Paint peeling off rusty door frames, towels that feel like sandpaper, zero water pressure for shower, water took 10 minutes to warm up enough to shower, rooms smell, carpet dirty, free breakfast a joke (bananas, weak coffee, and day old doughnuts). Looks like owners are trying to save every nickel they can. DON'T BOOK THIS HOTEL.Genuine Hotels.com guest review
I know that this hotel was not a 4 star hotel but it exceeded all my expectations. The owner and staff were very attentive to our needs during our stay. I think that it is perfectly located to enjoy all the nearby breaches and attractions. I would definitely stay here again. The only thing that I would improve is the internet speedGenuine Hotels.com guest review
"convenient to airport"
This is a nice clean hotel on PCH, away from beaches.Genuine Hotels.com guest review
No hair dryer but room was certainly sufficient for our needs. I would recommend this hotel to anyone as long as thier destination location was close. California traffic was not the most pleasant part of our trip.Genuine Hotels.com guest review
"nothing good to say"
It sucked. Freezer did not work, jacuzzi was not working, could not check in until 1 hour later than posted. Waken up by a fist fight outside at 11:00 at night. Place was dirty, maid came in a cleaned and we came in and the toilet was not even touched. We came here once before and it was nice. WHAT HAPPENED.??????Genuine Hotels.com guest review
"Close to PCH, 6 Miles from the Beach"
Roms where large and clean, Modern HD TV, big fridge and microwave. Hot Tube was out of Order during out stay, Pool was clean. Noisy location because direclty located on PCH . Staff was friendly. Drive time to redondo beach is about 10 minutes, Nice Area on the right to Rancho Palo Verdes (Drive up to the mountain, nice area), area to the left more […] rough, not suggesting to walk alone there... Read moreGenuine Hotels.com guest review
"Good for a Romantic one-nighter"
Mirrors. Everywhere. Clean, mini fridge, and large tub. Tub had the smell of chlorine on it, made bathing slightly uncomfortable than it should have been.Genuine Hotels.com guest review
The stay was good,friendly staff. Location thru Hotels.com was confussing.. Once we foind out it as west it was very easy to find.Genuine Hotels.com guest review
"Great hotel, needs improvement."
The hotel was very well kept and cleaned frequently. The room was big with excellent king size beds. But the sink was completely clogged and we couldn't use it. The breakfast was offered but no chairs or tables to sit down and eat your corn flakes or toast.Genuine Expedia guest review
Very large room. The room had 2 large beds and we had a roll away bed and still had plenty of room to move around with 5 adults.Genuine Expedia guest review
"A place to Sleep"
This hotel was a bit strange.... With mirrors on the ceiling, headboard and side wall this was sensory overload. The staff was friendly and helpful. Yes they do have blow dryers upon request, free wifi and frig.Genuine Expedia guest review
The room is spacious enough to accommodate big family members. It's quite even though a busy street is just several feet away. We always sleep late at night but there is always a parking space available. I will go back to this hotel again.Genuine Expedia guest review
"service was soso"
The shower curtain poll fell down along with shower curtain,they conintial breakfast was horrible the coffee wasnt hot old stele donuts,bread had flys around it on the table by bananas that wasn't ripe not very kosherGenuine Hotels.com guest review
HOTEL IS CLOSE TO SAILING CENTRE.wE BOOKED THIS HOTEL BECAUSE OF IT'S LOCATION TO THE DOCKS AND THEY OFFERED A FREE SHUTTLE TO THE PEIR UNTILL WE BOOKED IT UPON ARRIVAL. WE WERE TOLD THAT THERE WAS A $35.00 FEE. tHAT IS NOT WHAT IS SAID ON HIS WEB PAGE VERY DISAPPOINTING . ALSO MY HAD CALLED TO ENQUIRE IF THEY PROVIDED A SHUTTLE FROM THE AIRPORT WHICH […] THEY DO NOT. Read moreGenuine Expedia guest review
Over prized roomGenuine Hotels.com guest review
"avoid this motel"
The hotel did not deliver what was advertized. Said that it had shuttle to cruise center with stay and park. They did shuttle us to the cruise center but said that they could not pick us up. Had to take a cab. The motel it"s self was not well kept and the first room they put us in had a broken toilet. The second room was set up for activities other […] than sleep (mirrors on the headboard, ceiling and one whole wall). Would not recommend. Read moreGenuine Hotels.com guest review
"Highly Disappointing Experience!"
Do not! I repeat, DO NOT stay at this hotel! Extremely disappointing! It is old, dirty, filthy and out date! Nothing about this hotel is worth mentioning! Do not stay here!Genuine Expedia guest review
Convenient location and great price.Genuine Hotels.com guest review
"Total Great experience. Great for couples."
WOW. Mirrors on top, side and behind the bed make it a nice experience. Also very clean and quite. I would definitely stay again.Genuine Expedia guest review
"It's okay for a night stay"
It's okay for a night stay. The room key didn't work and it is from old school style. the front entrance door didn't close smoothly. Room 122 was right next to the lundray room.Genuine Hotels.com guest review
"Not recommended for more than 1 night."
The location and access to the hotel is good but then everything goes downhill. Looks like a rundown place and the look and feel is old. Although the rooms are refurbished but nothing special to write about. The carpet and the sheets looked clean but no toilet supplies provided and the tissue roll was also not stocked. Before leaving next morning we […] posted a sign for maid service and were disappointed to find no service being done when we retured late night. Had to call up front desk to get tissues, towels and toilet rolls. The breakfast was also very basic bread/dougnuts/fruits/juice/coffee. Read moreGenuine Hotels.com guest review
"bad site to take breakfast"
have a small place to take breakfastGenuine Hotels.com guest review
"not to happy"
i will never stay inn this hotel i had to pay for ice really come onGenuine Hotels.com guest review
"Close to shpping & college"
Very clean room and well pricedGenuine Hotels.com guest review
"They asked us to plunge our own toilet. Seriously."
We chose this hotel for the free parking and free breakfast and they delivered on both counts. The beds were comfy, the rooms were clean enough that I didn't think I'd get bedbugs, but the hot tub was broken when we were there, the wifi was spotty and when our toilet clogged, they demanded that we plunge it ourselves. Seriously.Genuine Hotels.com guest review
what kind of hotel or motel charge for ice. the carpets need to be shampooed. i stepped on it after my shower with the towel and you can see all the build up years of traffic on the bottom of the towel. after i seen that we would not step on the carpet with our bare feet or socks.Genuine Hotels.com guest review
Nasty, roasty and not good for family and spider in the room.Genuine Expedia guest review
"OK, but not on the Coast."
A few more handicap parking spots would be great. Eldorado Coast hotel was not close to the water. (my bad, for not checking)Genuine Expedia guest review
"nice hotel for a family vacation."
Nice hotel, close to the beaches and downtown. 3 story with an elevator. Wi-fi has a bit to be desired as the "best" we could get for a connection was low and dropped out, often. The last 2.5 days we had no connectivity to the net, though connected to the router. Continental breakfast was donuts & coffee. Fridge & microwave worked great. 2 king beds […] was nice! All in all, nice place. Read moreGenuine Expedia guest review
"Old but comfortable"
Compared to how the other motels in the neighborhood looked, I was extremely impressed with this one. Because the price was so reasonable, I wasn't expecting a flat screen tv, frig and microwave. The hotel is a little outdated, but overall it was a comfortable stay.Genuine Hotels.com guest review
"our family spent one night, it was ok"
very nice, the hotel was clean and the area was good! had funGenuine Expedia guest review
"a must stay highley recommended"
a perfect place to stay, buitifull scenery of the pier and beaches. very clean and very comfortable.so close to everything.Genuine Hotels.com guest review
Staff was friendly and attentive . Rooms were clean and Price was right . Didn't care much for the free breakfast but considering the rate i paid i won't complainGenuine Hotels.com guest review
The hotel room was in OK condition with fridge and microwave.Pool wasn't clean and jucuzzi was not working either.Genuine Hotels.com guest review
No hairdryer was included but listed in amenities. Could have got to hotel by bus but when we called the hotel they had no information about that. They just said take a taxi or super shuttle.Genuine Hotels.com guest review
My overall stay was ok. the service was good and the clerk was very helpful and polite. Good price but hot tub did not work.Genuine Hotels.com guest review
"Not too bad."
No problems here. Just an FYI, this room had ceiling mirrors. Nuff said.Genuine Hotels.com guest review
We should have slept in the car at the beach this place was awful. The bedspread had a fishhook imbedded in it, I called the office & he sent up a replacement bedspread filled with cigarette burns. Then my wife turned on the shower and we had no hot water, I tried to call the office again but phone didn't work. The bed was hard as a rock, it felt like […] we were sleeping on the floor so yeah I guess it was kinda like sleeping on the beach. My overall rating would have to be a zero. Read moreGenuine Hotels.com guest review
I was impressed with the hotel. They only need to repair their walkway to the rooms on the first floor.Genuine Hotels.com guest review
"Second Time was no bueno"
Stayed here a few weeks back......exceeded expectations for the price. I figured I would roll the dice. The room we had last time was huge with 2 large queens. Thought it was a great value. I called ahead and requested the same room. They said no problem. We arrived, they screwed up and gave us the room below our requested room. When we walked up all […] the windows were open...bad sign. The room was as big as last time, but smelled like URINE!!!!! That is why the windows were open. We requested another room. Next room smelled like an ASHTRAY. Moved us again and the room was ok. 2 doubles, not 2 queens. BTW the parking lot is very small and if sold out, will not accomodate all guests. Won't go back. Read moreGenuine Hotels.com guest review
"spring break stay"
I stayed at the hotel with my best friends for spring break, and it was AWESOME! The staff members were very friendly to us and was always there for us. They even offered pharmacy info when I told them my friend was sick. Since the front was open 24/7, we did not have any worries of being lost at all :)Genuine Expedia guest review
"good place to stay"
My Family and I enjoy a really nice time in this hotel, well respected and nice room space and really clean ropom. nice people, friendly and well located.Genuine Expedia guest review
"The place was fine!"
The Eldorado was a fine place for the money. As far as the mirrored ceilings, my room didn't have it. I did manage to find one that was open being cleaned by the maid service. It was curious, but it wouldn't have bothered me. I have friends in the area so I'll be staying there again.Genuine Hotels.com guest review
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