"Once nice hotel that needs serous attention."
I used to stay at this same motel on frequent trips to Santa Cruz about 20 years ago. It was very nice at that time. But time has not been kind to the old girl. It looks like absolutely nothing has been replaced or updated since that time. The rates are very reasonable, but once you get there, you realize why. It is a good location, sandwiched right […] between downtown and the Boardwalk area right on the main drag. Some of the people staying there were pretty scary too. Made me nervous about my car. But the parking lot is well lit with good visibility from the rooms and the street. If someone would buy this property and renovate it, it could be a jewel again, but it is far from that now Read moreGenuine Expedia guest review
"Motel Santa Cruz"
I enjoyed it but the surrounding neighborhood isn't too niceGenuine Hotels.com guest review
Inexpensive and consistentGenuine Expedia guest review
"Really bad value"
I knew the ratings were low but I didn't anticipate how many of the cliches of sub-standard hotels would come true. No towels. No sheets on one of the beds. No elevator. Shower that it took 2 different motel employees / family members in various pajama gear to get started and then fluctuated between icy cold and scalding hot. Homeless / semi-homeless […] in rooms with weekly rates. Just yuck! Never again. Read moreGenuine Hotels.com guest review
"picture looks better than it is"
bed was just ok. Shower ran out of hot water after about 2 min, room very small, no closet so no where to hang clothes, not close to the beach, no lamps just overhead lighting. This hotel is off our list of ones to go back toGenuine Expedia guest review
"Don't let the photos fool you!"
I would assume that a hotel that costs $130 a night would be at least decent. If I had seen the motel in person, I would have assumed that it would be about half that price. The building was run down, the rooms did not feel remotely secure & I'm shocked I didn't come home with scabies. There were cigarette burns in the sheets & someone's hair was still […] in the bed. I will not be back. Read moreGenuine Expedia guest review
"A real budget hotel"
Hotel surroundings is not well kept. Our room was close to the stairs going second floor and there was a homeless guy sleeping on the stairs and his bicycle park in front of our room almost blocking our door. Awful experience. Will never go back or recommendGenuine Expedia guest review
"Id stay again"
It was a good hotel in a decent location. great price, everything in room worked, had fridge, microwave and ACGenuine Hotels.com guest review
My last review wasn't aloud to be postet because of "personal insult or profanity" but ill keep it simple. This hotel will completely let you down. I left and did not stay the night and you will probably do the same.Genuine Hotels.com guest review
"Sleep in your car!!!"
Upstairs bathroom leaked into my bathroom; window was screwed shut; AC didn't work; mini refrigerator didn't work; bedding was stained with what looked like blood; no continual breakfast or even coffee as advertised; room smelled like smoke, BO and guilt; graffiti on walls; ashes in AC vent; door to outside has pri-marks; ice machine had a charge of […] $.50; office didn't open till 9am Read moreGenuine Expedia guest review
"close to beach , but too bad hotel"
bad staff , English speaking is too poor, cant talk or ask for any service they only speak Spanish some Indian are working there but no customer service at all , hot water to take medicine is unavailable , their answer was hot water is by 7 elven near to the hotel ??!!Genuine Expedia guest review
"close to all must-see sights"
it was okay. i don't really know because we only stayed for one night.Genuine Hotels.com guest review
"location was good"
The location of the hotel was good; but I feel the external lack of cleanliness of the building made the stay not so good.Genuine Expedia guest review
"Feels like a dump but isn't"
The room was clean and comfortable so i cant complain. Walking up the staircase I felt like I was in the projects back home.Genuine Expedia guest review
"Never returning to this hotel."
I would only stay here if I was strap for cash. No more than one night. The smell of marijuana was present at all times of the day. There's no non-smoking rooms on the ground level. The manager was fighting with her employees in front of the customers. Missing toilet paper holder. Complimentary WiFi does not work. The front desk must be deaf because […] she constantly yells with the top of her lungs. The cleaning guy looks like an ex-con and u must pay for ice......yes you must pay for complementary ice. The place is a good 15 min walk to the boardwalk I would'nt try it with kids. Read moreGenuine Hotels.com guest review
Far too expensive for the size and layout of the room. Not even a hanger or closet for a sport coat. I guess it's about location and the fact it was a Fri & Sat.. The shower head is about 4 feet on the wall, one must duck/squat to shower. The water pressure was better suited for riot control, which was fine by me, but hilarious.Genuine Hotels.com guest review
It was horrible! This hotel was so discusting and extremely unsafe that we left and paid $230 for a room we didn't stay in. There was no way we would ever stay there again!Genuine Hotels.com guest review
"Most Awful Motel Experience"
Rude female night front desk employee who claimed to be the night manager...rooms were disgusting, no towels, smelled like cigarettes even thought it was supposed to be a non smoking room. Ceiling was leaking water at 10pm, called front desk to complain. The female clerk wanted us to leave or she would call the police, AFTER we had already paid for […] the night on our credit card. We refused to leave since it was a Saturday night and all the motels around us were booked, and we asked her to please call the police so we could show them the condition of the hotel room. That shut her up! Disgusting Human being and disgusting motel... They deserve each other!!! Read moreGenuine Hotels.com guest review
Considering the price, this hotel wasn't horrible. The room (king bed) was definitely one of the smallest hotel rooms I've ever seen. You could hear everything that happened outside. The quality of everything was lacking. Yet, the bed was fairly comfortable, the shower worked fine, the tv got plenty of channels, and everything was clean. One of the […] cheapest places in Santa Cruz, and as long as you don't plan on spending lots of time in the room, I suppose I would recommend it to other people. Read moreGenuine Expedia guest review
"this was not a good experience."
the non smoking room smelled like smoke, the garbage containers had no liners, the refridgerator was warm....i was terribly disappointed that my kids had to experience that.Genuine Expedia guest review
"Worst hotel ever"
Should have read the reviews. They are true. No towels. Nonsmoking room reeked of smoke. Hotel attendant hung up on me when I asked about laundry facilities. There aren't any. No breakfast either.Genuine Expedia guest review
"Don't stay here"
We thought this might be ok due to its proximity to the boardwalk but found there was not a direct route anyway. The desk clerk appeared inexperienced and didn't seem to know what she was doing. Garbage overflowed in the parking lot. Unsavory people appeared to be living there on a permanent basis. The room had 2 scratchy, old towels for 3 people. No […] shampoo and only a tiny bar of soap. The blankets had cigarette burns in them. The hallway outside our room had cigarette butts and garbage. Sirens and excess noise kept me up all night. We had a 3 day reservation but left after one night. Don't stay here. It's overpriced for what you get; dirty; unsafe and the employees are not helpful. Read moreGenuine Hotels.com guest review
no shampoo,,no blowdryer,..water slow draineng in the bathtub,,not recomendable at all...not wort for 100 dollar,...Genuine Expedia guest review
"Just don't stay here"
Room was awful in general, cramped sheets with holes, no towels (we complained and they did move our room, but I'm sure most people get stuck) No breakfast, which was advertised broken appliances Online photos are photoshoppedGenuine Expedia guest review
"For all Expedia fans to read!"
This place should not be advertised on Expedia. I cannot believe this place has a license to do business in CA. City inspectors should visit and close this place down. Although advertised on Expedia, complementary breakfast was not included! I have booked a non-smoking room and was given a smoking room with non-smoking sign on the door. Bed sheets had […] cigarette burns. Found hair on one of the towels. Toilet seat was wet... Staff was extremely rude! When inquired about breakfast was directed to go to a 7-11 across the street. ...and these people now have a copy of my DL. That should not be allowed! Read moreGenuine Expedia guest review
"Dirty run down hotel"
Room was dirty. No towel racks, no toilet paper holder, no end tables or clock, cigarette burns in blankets, stains and hair in blankets and sheets, floors dirty, and hair in bathtub.Genuine Expedia guest review
Last minute trip to Santa Cruz and went to Expedia and found this. Afforadble, great hotel staff. They actually have smoking rooms which was a plus. Def will be back next time I go to Santa Cruz Beach boardwalk.Genuine Expedia guest review
Would have rather slept in my vehicle. Nice room, bad surroundings and people living in the motel were dealing drugs outside. Sketchy.Genuine Hotels.com guest review
Staff traid but not to hard no WiFi or it wasnot working, it got bad when other gest start to panhandel and threaten you .Genuine Hotels.com guest review
"Don't expect much"
You get what you pay for!Genuine Hotels.com guest review
"Run down and dirty"
While the desk staff were nice, this hotel is quite run down. There was garbage on the steps and garbage cans were over flowing. Our room was ok if one did not look to closely ~ my 7 yr old asked why there were small holes in the blankets. Even if the room was non smoking, they had put blankets from smoking rooms in it. The little couch in the room […] was very dirty. I had to go down to front desk to get towels. I will not stay there again. Read moreGenuine Hotels.com guest review
"Rude, horrible DON'T GO HERE they walked in my rm"
Without knocking, while I was sleeping, telling me he is going to call the cops and it was only 12! They had my credit card on file! I had already told them I was going to stay. I have never been so horrified. Arguing and bullying. I will NEVER return to this hotel. Bad customer service hopefully I'll get a refund. Totally ridiculous and unnecessary. […] Many better hotels near by. Read moreGenuine Hotels.com guest review
"NO FREE CONTINENTAL BREAKFAST OR WI-FI!"
I was amazed to wake up and find that my car was still there. My concerns stemmed from the quality of patrons who leave their doors open as they engage in questionable behavior. The hotel advertised free continental breakfast and when I asked the attendant, she laughed at me and said I was lucky to have a bed.The Wi-fi service had poor reception and […] I was only able to stay logged in for 2 minutes! I kept trying but gave up after an hour. Read moreGenuine Expedia guest review
"Worst night's sleep in memory"
Beer cans & cigarette butts on stairs. Road noise and noisy guests. Broken face plate on electrical outlet. 1 hand towel (0 bath towels) in room. No place to hang clothes except shower curtain rod. Office didn't have reservation on hand when I arrived.Genuine Expedia guest review
The room was barely clean. They didnt provide clean towels, they went through our belongings, the floors were dirty, rude customer service,Genuine Hotels.com guest review
""ok" motel in BEAUTIFUL Santa Cruz"
First of all, the address on Expedia is not quite correct so it was QUITE difficult to find. The rooms were in an okay condition, just everything is not really nice since there are really creepy guests that would scare you a little. The woman at the reception screamed at a guy while we were waiting to get our keys. I wouldn't recommend it but maybe […] it is a cheap version for Santa Cruz which is an awesome city! Read moreGenuine Expedia guest review
"Far from beach but walkable"
Tiny room, no closet not even a hook for clothes. Terrible mattress with depression in middle. Telephone and TV not working. No washcloths only two small towels. No bath mat. One tiny soap for bath and sink. No amenities like shampoo etc. refrigerator didn't work. Room not made up until late late afternoon and no new towels. Something bit me on the […] neck in the night! Loud conversation with foul language outside door until 3am. Dreadful experience. Read moreGenuine Expedia guest review
As much as the location was convenient, it was dirty, non smoking room reeked of cigarrettes, and I had to run the shower for at least 15 minutes before the hot water came out. Also, it seems like its a hang out spot for teens. Terrible.Genuine Hotels.com guest review
The room was smelly. Very small. It wasn't to far from the boardwalk which was nice but not worth the money. Get a better place.Genuine Hotels.com guest review
"Worst Hotel/Motel ever."
On the room description it says: ''Includes: Continental Breakfast, Free Parking, Free Wireless Internet'' It doesn't!!! NO INTERNET AT ALL!!! I'VE ASKED THE LADY AT THE FRONT DESK HOW IT WAS WORKING AND SHE RESPONDED ME: ''No breakfast, no breakfast, go get food at 7/11 accross the street'' Wow! really!?! It was a no-smoking room and it wa smelling […] smoke from the 60's to years 2000's, the bath carpet was originally white, but now it's dirty brown and white. The bath wasn't clean at all, we even didn't bother having a shower because it was that bad. So, really terrible place to stay. Cheers. Reg Read moreGenuine Expedia guest review
No amenities-just a small bar of soap and 2 small towels. Way overpriced, especially on the weekend, for what you get. Outside of hotel looks clean, but inside rooms are cramped and dirty. Will not be staying there ever again.Genuine Hotels.com guest review
Worst stay at a hotel. Bedding was incorrect. Neighbors were loud, management did nothing!Genuine Hotels.com guest review
"Find another place to stay, or do not go!"
Worst stay of our life, stay away! Rep misled us on distance to event, said there was a restaurant inside and many nearby, pushed the less expensive location as if it were represented by Expedia. I would have cancelled if not for losing $$ for the night, nonrefundable, and looking back should have anyways. unsafe to walk the street if not from around […] here and you look like a tourist or older couple. Take this location off of your list, it's horrible. I will not trust a rep again. Do not stay here if you care about enjoying your vacation. Read moreGenuine Expedia guest review
worst motel ever hookers everywhere drug deals everywhereGenuine Hotels.com guest review
"Great Area but Not Very Clean"
When we arrived, the front desk lady was extremely nice. The rooms were cleaned, but not to a full extent. There was a cockroach, and the corner were dirty and the side of the motel bed by the window had mildew or some type of liquid, and was very unpleasing. Overall though, it was a nice stay...nothing dangerous, obscene. The bathroom lights were pretty […] dim too. Read moreGenuine Expedia guest review
Rooms are dated and property is dirty. But I wanted a cheap place to sleep and it fulfilled thatGenuine Hotels.com guest review
"Horrible DUMP-Do not stay here!!"
The place is a dump and appears to be more of a halfway house than a hotel. Many obviously long term residents loitering on the balconies drinking and smoking and carrying on like old friends. I had at least a half a dozen people watching me continuously as I unloaded my car, not to mention them deliberately getting in my way as I carried my stuff to […] a horrible room on the third floor. Once in my room I locked the door and worried about someone breaking in all night. Truly a scary experience!! Sleep in your car before you stay here!! Read moreGenuine Expedia guest review
"Unprofessional and Unsafe"
Staff was very unprofessional. And I did not feel completely safe there.Genuine Hotels.com guest review
"not the best hotel"
Wouldnt recommend.Genuine Hotels.com guest review
The rooms weren't bad just didn't feel clean at all. We thought it would be walking distance to the boardwalk but it wasn't . Also in a sketchy part of town so we didn't sleep wellGenuine Hotels.com guest review
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