"disappointed with hotel"
Had at least 5 cats hanging around balcony. Brought our dog he went crazy barking when he saw the cats.Genuine Hotels.com guest review
"Best choice in the low season!"
We went during the X'mas time. Very nice... hotel is pretty much empty.. we enjoy the silent a lot!Genuine Hotels.com guest review
In town for a convention. Suite was roomy and clean. Had a little trouble with the TV that was promptly fixed by maintenance folks. I recommend this hotel.Genuine Hotels.com guest review
"Really nice and affordable hotel on great beach"
The room had two serious problems -- the shower head was broken and sprayed all over the room, and the phone didn't work so we couldn't call the front desk about the shower. Worse, the exercise equipment in the gym was almost ALL not working. Not cool. The site is gorgeous and the restaurant staff and front desk folks were great. Besides a few broken […] things, the room was clean and lovely -- very clean even though we were in the designated pet area (a good thing for non-pet lovers too), which isn't always the case. Food was good and well-priced. Lots of feral cats, which was sort of like giving cable tv to the dogs in the dog wing where we stayed, so I liked it but others might not feel the same. There were four kittens right off our porch. My dog thought that added interest to her stay. She gives it four paws up -- also thanks for the the dog walk area! The conference center was very nice -- great spaces for medium and small events and very helpful staff. The location is stunning. What a great beach. We'll definitely return but hope they've fixed the exercise equipment by then. Read moreGenuine Hotels.com guest review
"Pet friendly dorm"
If you ask for pet friendly room, be prepared to stay in rooms with same pricing but lower standards. Felt like a dormitory.Genuine Hotels.com guest review
Pleasant.Genuine Hotels.com guest review
"Love the ocean!"
I went there with my dog for a relaxing time before Thanksgiving. It was great to be there. We arrived on Tuesday and stayed until Friday morning. We had a relaxing time.Genuine Hotels.com guest review
"Beachfront...Only way to go!"
Beautiful beach front room lets the sunrise shine in.Genuine Hotels.com guest review
"DO NOT GO BACK"
Mold on ceiling -roachesGenuine Hotels.com guest review
"Overall a good trip"
Staff was really helpful during our stay. My wife had a broken leg at the time and I didn't know cypress building did not have an elevator, which is where we booked. I went back to the front desk thinking it was going to cost me extra money, however the staff put us in live oaks for no additional cost. We will stay here again! The only downfall of our […] whole trip was Springmaid's Wifi. It was VERY slow and very unstable. My wife and I work alot while we are away and we had to go to Mcdonald's every night to be able to remotely connect to our work computers because the Wifi at the resort didn't have enough bandwidth. Read moreGenuine Hotels.com guest review
"Don't let them put you in the Cypress Building"
In town to visit family and decided to treat ourselves to a room on the beach (usually stay closer to them). Front desk staff were the best. I did the online review that comes up when you sign in to the wi-fi and within minutes they called the room to discuss the problem. There is no elevator in the Cypress building and climbing three flights of stairs […] with bags, coolers,etc. is difficult, especially with arthritis in hips and knees. They offered to move us to a different building but since we had only one more night it wasn't worth hauling everything back down and over to the new room. They gave us free breakfast tickets for the next morning instead. Security brought them to us within 10 minutes!It was appreciated very much. Room is old and a little worn but clean, bedding was comfy and spotless!Nice view of pier, ocean and pool from balcony. Would have gave a little better rating had housekeeping shown up..did not empty garbage, refill coffee, or bring clean towels..I made the bed. By the time we got in that evening, it was late so we just let it go and reused the towels. Not really impressed, given the price of the room. The good was totally offset by the bad, therefore the mediocre rating. Probably will not ever stay there again. Read moreGenuine Hotels.com guest review
"Very clean & comfortable"
great get awaYGenuine Hotels.com guest review
"Great stay! highly reccommend this hotel."
Loved the location and had a great stay. We would go back.Genuine Hotels.com guest review
Hotel was nice and the fact it had a microwave was wonderful, but I don't care for hotels that when you get office the elevator you are still outside. The registration office is down the street instead of in the hotel isn't my thing but overall I would stay againGenuine Expedia guest review
"View makes it great!"
This was a great sister getaway! The view from our room was amazing. We could see two pools, the ocean and the pier. Loved the location, being on the quiet end. Even though this is a direct route for airplanes, it was still very quiet in the room. The beach was not overly crowded and was very clean. The only problem that we had was that the shower drain […] did not drain, felt like I had just taken a bath by the time I was done with the shower as there was so much water in the tub. We did call the front desk two out of the three days that we were there and on the second day, maintenance was finally able to get it to drain. The pillows were also a bit on the large side and uncomfortable. The hotel was very clean and we were even able to keep our patio door open to hear the waves most of the time. Staff was very friendly. Read moreGenuine Expedia guest review
"Great view of the ocean!"
Springmaid Beach Resort is down from the main congestion of hotels. It has a beautiful view of the ocean with a long pier to walk out on. Expedia make reservations and check in very easy! Highly recommended!Genuine Expedia guest review
Had a horrible hotel Thurs night and cancelled my fri and sat reservations, found Springmaid and it was wonderful!Genuine Expedia guest review
I loved it! The food was wonderful, the location was great and I couldn't ask for anything nicer! I'm a former airline pilot and I have stayed at many hotels and motels, so I know !Genuine Hotels.com guest review
"Nice and Quiet"
Nice location away from the hustle and bustle. Great beach access.Genuine Expedia guest review
I was disappointed that our room was in the Live Oak building which is for owners with pets, even though I had called prior to our arrival to see if we could get a change to one of their other buildings.Genuine Hotels.com guest review
"Did not get what I asked for."
I asked to be put in a block of rooms for my grandson's wedding. Instead we were put in a separate building that did not have an elevator and we were put on the top floor! myself and the other grandmother who is 87 years old had to walk up 3 flights of stairs to get to our room! I was very disappointed!!!Genuine Expedia guest review
Inquired and was told there would be an elevator in the building where rooms were. There was no elevator and first floor was reserved for those with pets.Genuine Hotels.com guest review
Great. very great. pleasant. loved it. this review is gegtting irritating by urging me to write more.Genuine Expedia guest review
"Will stay again!!!!!!!"
This was a really nice hotel! Rooms are nice size, comfortable, clean and the view amazing!!! Hotel staff were all friendly and the breakfast buffet was decent. Can't waite to come back!!!!!Genuine Hotels.com guest review
"Beautiful view and great location."
Had problems with tub draining after showers. Told they would send someone, but we left for the day. Tub never did drain well. The door to the balcony (to enjoy the fantastic view) wouldn't open. Maintenance man came right away. Wasn't really a permanent fix, so used a towel to keep it unlatched. Didn't return with a longer screw for the latch plate […] which was loose. Read moreGenuine Expedia guest review
"Springmaid Beach Resort"
Hotel staff were very nice. The room was excellent and what a nice ocean front view. You will love Springmaid beach resort.Genuine Expedia guest review
Although the location was good, the accommodations were very disappointing. We were expecting a renovated room since Expedia noted that the hotel was renovated. However we were given a room that hadn't been redone in years, the bath fan sounded like an airplane and was in the building that allowed dogs. When we asked about a room change to one that […] had been redone, we were told this was what we got when we booked through Expedia. Read moreGenuine Expedia guest review
It was right on the beach it was really greatGenuine Hotels.com guest review
"Enjoyed My Stay"
Enjoyed my stay. Off-season rates were affordable. Resort is on the beach and within walking distance of 2 piers and a local state park. 2 nearby restaurants and multiple pools were a plus. Room was clean and modernly-decorated. Parking was sufficient. Only minor drawbacks to me were that doors opened to exterior hallways and that there was noticeable […] noise from planes flying to and from nearby airport. Great stay overall though, will definitely consider staying here again! Read moreGenuine Hotels.com guest review
"Cockroaches and hair in beds that were not ours!!!"
We stayed in a pet friendly room. First problem the carpet is so dirty it turned our feet black! The first night the smoke alarm started churping, and it took an hour for the staff to finally just unplug it and take it with them! Second day it was replaced along with the microwave because there was a huge hole in it. That night one small cockroach ran […] by my mom's bed. While i was on the phone complaining a HUGE one ran acrossed the wall! They changed us to a different room and there was hair all over the beds! Finally fed up we demanded our money back and stayed in my grandmother's room in a different building! We got our refund along with free breakfast, but was so disgusted I could not eat any of their food. Read moreGenuine Expedia guest review
We enjoyed staying their the rooms are even nicer then last visitGenuine Expedia guest review
"A pleasant October surprise"
My wife and I were looking for a place to spend a few days at Myrtle Beach for a long weekend. After looking at all the specials available, we were a little disappointed that we couldn't find any reasonable rates on rooms with a king bed. That said, I was almost ready to give up when I found a room through Expedia at the Springmaid resort. I knew where […] it was but had never stayed there. We booked a room with 2 queens and asked for a king upgrade. When we arrived for check in, we asked for a king room but there were none available. However, they did give us an upgrade to a room with 2 queens with access to a elevator and a great view of the beach. We were very pleased with the room and the front desk folks were a great help. Read moreGenuine Expedia guest review
"It is a gem!"
Great location, friendly and professional staff. It was bike week, some attention seeking people had loud mufflers and stereos blaring that could be heard from the 6th floor of the hotel. Resort Security did a great job at diffusing the situation. It is great that the hotel cares about all of the guests comfort, not just the most obnoxious patrons.Genuine Hotels.com guest review
Hard to find parking in the area of the section we were staying in. Might have been because of all the trailers and pier traffic. Maybe the hotel needs to look at restricting this better so their guests have a parking spot.Genuine Hotels.com guest review
"Relatively Inexpensive But Conveniently Located"
The hotel is decently nice. It apparently is an older hotel that went through a renovation a few years ago. I wouldn't quite describe it as trans-formative, but it makes the rooms nice enough. I had a third floor room overlooking the ocean and that was nice enough. It has all of the required amenities (coffee pot, decent LCD type TV, little iPod radio, […] small desk, etc...) The room was definitely a bit small (I had two queens) and awkwardly the sink wasn't in the bathroom, but rather out in the main entry way. Bathroom had some nice tile and wasn't gross...everything was just OK. A standard remodel over an old interior. Overall, I'd say the hotel was definitely nicer than the motel six type and somewhere around a holiday inn that has some age... Read moreGenuine Expedia guest review
"Close to the beach"
Checked in when I told them I booked through Expedia, total bad attitude. Room card did not work, had to replace reader in the door, still didn't work, 2 hrs later we could finally get in. Booked room with 2 queens and King,did not have the beds I had booked, bathroom had mold in it, food crumbs and scraps under the fridge, no chest-of-drawers in our […] room to put clothes in, 3 coat hangers, 1 chair on balcony, ask if they would bring 2 more, have not seen them yet. Wait staff at Barnacles very rude, not friendly at all. Paid 10$ for breakfast buffet, could not keep food available. They advertise as newly remodeled, I would hate to have seen it before they started. Read moreGenuine Expedia guest review
"Awesome resort w/ large rooms!"
This resort is unbelievable! Large rooms that were super clean! Lots of pools, lazy river, restaurants, putt putt, and beachfront- an exceptional value! The landscaping & property is immaculate! My new favorite place in Myrtle Beach!Genuine Expedia guest review
"Good service, staff and amenities but........."
Good amenities, service, location, layout, etc. Room and resort was both very clean. Staff was very helpful. Great place for a stay at the beach. The one thing that made it less comfortable and overpriced was that the resort is located directly in the path of planes landing at Myrtle Beach International Airport. Arriving planes fly very low, directly […] over the resort when landing. Other than that, will probably stay there again with a better rate. Read moreGenuine Hotels.com guest review
The deluxe ocean view room... More like poor apartment from the 90s. I don't understand how they can call themselves a resort. There is a restaurant (bar) on the pier which closes at 10PM on Saturday nights and another restaurant that serves breakfast (which other reviews rate terrible). Sure the free mini golf is cool but severely lacks maintenance. […] I wouldn't return even if I was given it for free. Read moreGenuine Hotels.com guest review
Great stay. Some staff uninformed about restaurant hrs. Couldn't enjoy restaurant experience due to being closed. (Marlins). Overall great stay and good time.Genuine Expedia guest review
"close to the beach. Freindly employee's"
Nice quiet place. plenty of beach space. close by good resturants, water sport rentals.Genuine Expedia guest review
We took our 2 dogs with us for the week. We had a great time. Very clean. Marlin's restaurant had a wonderful buffet. Will be staying there in the future.Genuine Hotels.com guest review
"Awesome Environment for Children!!!!"
Great place to stay if you have children. Secluded beach front, they have their own pier. I would recommend highly!!Genuine Expedia guest review
"Cypress buiding is outdated-no elevators"
The view was great but the condition of the matreses, refrigerator, toilet and fan light in the bathroom needed replacing. We stayed on the 3rd floor for a week and there was no elevator. Our previous stay was in the Palmetto building and it was nice. This time we were not rested or comfortable. They could not find another room for us. If we come back […] we will ask for Palmetto unit only. Read moreGenuine Hotels.com guest review
Not Bad for one night stay...Would not book a whole week here, seemed like a ""only adequate resort" , breakfast buffet was like high school cafeteria.Genuine Hotels.com guest review
Room was very nice and clean with plenty of towels etc. Resort is pretty but was a bit confusing at first since buildings arent labeled so you know which one is where you should go, ie palmento or whatever. Did have a problem, as well as everyone else arriving on Sunday it seems, where upon arrival was told that rooms weren't quite ready. Then find […] out they wont be untill 4:00. This was at lunchtime. Was a terrible inconvience on my trip. Read moreGenuine Hotels.com guest review
"SPRINGMAID is the place....."
Absolutely loved our stay! Very impressed with the room; large and clean. SPRINGMAID is located away from the touristy areas but they are located within a short driving distance to stores and restaurants, including the Tangier Outlets. Would highly recommend SPRINGMAID if you're looking for a beautiful,clean, relaxing, non-crowded beach, large clean […] rooms and feeling like it is just the two of you, even though you are in a large facility. Lots of friendly, smiling faces. Had a great time!!!! Read moreGenuine Hotels.com guest review
Room was neat,clean. Staff was friendly Only issue was bathroom was very small. Not sure how four adults would stay a week using such a small bathroom but it was ok for just the two of us for a long weekend. Overall it was a great experience! Ready to go back!Genuine Hotels.com guest review
"Wonderful week-end get away"
We love our stay at Springmaid Resorts. We only left the resort 1 time to go out to dinner. We ate at the resort the other meals. The food was really good at Marlins and Barnacles. We loved having a pier nearby just to go out and take a stroll and to watch the fishermen. We played putt putt with the family which was very nice. We played in the lazy […] river. We are planning on staying here on our next vacation. Read moreGenuine Expedia guest review
Check in was easy and pain free, even got a tip for a good restaurant locally. Rooms were clean and provided a good view of the ocean from the 4th floor. Had a little hiccup on the door access key from day 1 to day 2, was resolved quickly. Happy campers, we'll likely be back next year.Genuine Hotels.com guest review
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