"Better than expected."
I rented these rooms for my wife, brother and sister in law. My sister was having surgery the next day at OU medical. I wanted to make them as comfortable as possible. They were very impressed with the rooms and the restaraunt food. The fod they ordered was excellent. Large portions and great service. Will definetaly stay here again.Genuine Expedia guest review
Response by Sheraton Midwest City Hotel at the Reed Conference Center I would like to take a minute on behalf of the entire Sheraton team to say "Thank You" for t your kind words. We strive to give the guest staying within our hotel the best experience possible. It's because of people like you that allows us to do what we love most...SERVE! We look forward to having you back in the near future! Sincerely, MichaP
"It is average"
The lobby of the hotel looks great, but when you get into the room you realize how old it is. The door between my room and an adjoining room did not lock, the handle to the door for the bathroom was broken off as were the hooks to hang a bathrobe. I expressed my concerns to the front desk and they stated they would get it fixed. They had not looked […] at it when I left. Read moreGenuine Hotels.com guest review
Response by Sheraton Midwest City Hotel at the Reed Conference Center I very much appreciate your comments regarding your stay. Without comments such as yours, this would not allow me to make our hotel a better place to stay. I will take all of your comments / concerns to the team for improvements and resolution. We look forward to serving you again. Sincerely, MichaP
it was great. I really don't have anything to add.Genuine Expedia guest review
Response by Sheraton Midwest City Hotel at the Reed Conference Center We know you have many choices when traveling, so thank you for choosing US! We look forward to your return! Sincerely, MichaP
Housekeeping staff was rude. Housekeeping was terrible. No free breakfast. Beds too small. No fridge and microwave in room. The only good thing about our stay was good coffee available all day.Genuine Hotels.com guest review
Response by Sheraton Midwest City Hotel at the Reed Conference Center I am terribly sorry for the troubles you experienced during your stay with us, this certainly is not our service standard. I will definitely voice your concerns amongst my housekeeping team to ensure these issues are resolved quickly. We would love to have the opportunity to have you back. Sincerely, MichaP
"Ok, for comfort"
Hotel is average. Cleaning service leaves a lot to be desired. Don't hope for clean towels too often.Genuine Hotels.com guest review
Response by Sheraton Midwest City Hotel at the Reed Conference Center Thank you for taking your time to leave your comments. I will certainly address your concerns with the proper departments to ensure we take care of these issues quickly. I do hope we have an opportunity to host you again. Sincerely, MichaP
Beds were comfy, room was clean, shower had great water pressure. Indoor pool was pretty cold (especially for a 2.5 year old). Everyone was friendly.Genuine Hotels.com guest review
Response by Sheraton Midwest City Hotel at the Reed Conference Center Thank you for leaving your comments from your latest stay with us. We truly appreciate your choosing our hotel, we realize there are a lot options. I will share your pool comment with the proper department to ensure it is at proper temperature. We look forward to serving you again. Sincerely, MichaP
"located close to expressways and downtown!"
Thrilled to stay at a Sheraton and have it a pet friendly hotel!!!!!Genuine Hotels.com guest review
Response by Sheraton Midwest City Hotel at the Reed Conference Center We love our furry friends and they are always welcome! Thank you for your comments, we look forward to serving you again. Sincerely, Michap
Nice staff awesome beds but bathroom a little small. Overall a great stay. :)Genuine Expedia guest review
Response by Sheraton Midwest City Hotel at the Reed Conference Center Thank you for your lovely comments. I will surely share them with our entire staff. We do hope to have an opportunity to host you again in the near future. Sincerely, MichaP
"Great Hotel - pet friendly"
Was completely surprised that this Pet Friendly hotel was so nice and clean. Rooms were spacious and beds were very comfortable.Genuine Hotels.com guest review
Disappointed. Tables with dust, paper coasters and other literature worn, cheapening the room. Seemed like the room hadn't been used in a while but was not busy at all.Genuine Hotels.com guest review
"Not what I expected."
Hotel room had spider webs on the light fixture in the bathroom, what looked like mold growing against the wall under the sink and the walls were dirty. This was not what I expected to see when I stayed at a Sheraton. I was 6 rooms from the pool, but I could hear every sound that was made. The cable kept freezing. The staff at the desk were very nice […] and the bed was comfortable. Read moreGenuine Hotels.com guest review
A good, basic hotel if you need visit Tinker. Other than that, there's no reason to really visit this area...Genuine Hotels.com guest review
We had a great time in Oklahoma and the Sheraton made all that possible. The staff was nice and the place was clean. The hotel is located around lots of businesses and right near the expressway which made our travels very easy around Oklahoma City. I would certainly stay here again no question.Genuine Hotels.com guest review
"Midwest City and Tinker AFB Visit"
Great hotel and staff. We very supportive in the crisis of torando activity in the Oklahoma City area. Thanks for a great stay.Genuine Expedia guest review
Response by Sheraton Midwest City Hotel at the Reed Conference Center Thank you for allowing us to be your home away from home. We surely appreciate your comments and look forward to serving you again soon. Sincerely, MichaP
"Worst hotel and service I have ever encountered!!!"
Our room looked like it was opened at the last minute to accommodate more customers and had not been recently cleaned. The bedspread and the sheets were rumpled and there was an "old" used bandaid on the floor beside the commode. Due to the recent devastation in the OKC area we were making every attempt to be understanding. Neither phone in our room […] worked and the following day after "housekeeping" services, the old "bandaid" was still on the floor and we had NO towels in either of our rooms. When walking downstairs to inquire about towels (since our phones did not work), I was told that housekeeping comes in @ 0800 and no one else knew anything about the towels or how to work the washers/dryers. After waiting for an hour, I went back downstairs, still NO towels....mind you we were there for the WCWS and were trying to get an early start. Only after my husband was completely out of patience, did he go down and saw the front desk handing out towels, this after they assured me they would send towels to our rooms immediately. Read moreGenuine Expedia guest review
First of all, our stay was during the tornado scare on May 31st and the hotel let us cancel our first nights stay(even though it was already 7pm) so we could stay further south out of harms way. When we checked in the following day they had upgraded our room. I was very pleased with this hotel.Genuine Hotels.com guest review
"Great family hotel!"
This is my fourth visit to this hotel. It really is great!! The location is great with tons of restaurants and stores within a 5-10 minute drive. The pool is great and they really try to make sure it is very clean. The beds are to die for! They are super comfy and the linens are so soft. The staff have always been super nice. The breakfast is good, […] but a little overpriced. We love it here and will stay everytime we come into town. Read moreGenuine Expedia guest review
"Closet to friends & Relitaves"
Room was not cleaned, one day of my stay.Genuine Hotels.com guest review
The only thing that was an issue was the indoor pool/hot tub area. When we went into the area of course there were children everywhere, but when a group of 15 children come in with an inflatable beach whale it became to much to handle. It clearly stated that the capacity was 23 people and after you have a total of 50+ children and parents who would […] not control them, we were forced to leave for sanity purposes. As I went back to the room I told the front desk attendent the issue. Read moreGenuine Hotels.com guest review
"Dirty and out-dated hotel"
The hotel was dirty, we didn't receive room service two days out of our four day stay, the carpets in the hallways smelled and had stains, the elevators were dirty, everything about the hotel was just nasty. I travel extensively and this was one of the dirtiest hotels I have stayed in. And because we had prepaid for the room with hotels.com we were […] stuck. Any other time I would have looked at the room and left. Read moreGenuine Hotels.com guest review
"It was okay"
The Hotel Itself Was Clean And Inviting. The Only Problems I Had Were There Were Too Many Kids Staying In This Hotel So The Noise Level Was High. Also Maid Service Does Not Understand Do Not disturb. We Had Our Sign On The Door And They Constantly Kept Walking in.Genuine Hotels.com guest review
Overall the stay was great. The only issue was the internet service....my wife and I had issues logging on with the hotel service. We were never able to use the hotel service. We did discuss with the front desk, they offed no solution. Desk and window sill very dusty. I would recommend this hotel to others,Genuine Hotels.com guest review
"Completely Met Our Needs"
We were well pleased to find this hotel at our halfway point. We travel with a pet and chose this hotel in part because they do not charge for pets. The hotel is connected to a conference center and the rates can be a great value when they are not filled with conference guests. Room service is available until 11 pm which was wonderful for us because […] we wanted to eat when we arrived late. We decided to go down to the restaurant and enjoyed great service, very good food at reasonable prices. The hotel is old and needs a facelift but the rates would go up accordingly. We had one issue with a party next door and even though we had to call twice the front desk did take care of it. Overall we found this hotel to meet our specific needs at a great value. We will stay again when in the area. Read moreGenuine Hotels.com guest review
I loved the hotel, the staff was very welcoming. The hotel itself was very beautiful. The rooms are kept neat and clean. There isnt alot of outside noise to disturb you while your in your room.Genuine Hotels.com guest review
The people who brought us extra toiletries were even exceptionally nice and it was a fantastic stay. The manager was very friendly and we enjoyed the coffee in the lobby.Genuine Hotels.com guest review
The hotel was convenient to the interstate and plenty of places to eat. The hotel elevator was dirty and appeared to have had animal urine on the bottom of the doors. The rooms need to be painted. The walls were dirty. The bathroom is not convenient in the toilet placement and the frosted glass doors do not give you the feeling of privacy. We actually […] turned off the lights when using the toilet which is facing the frosted glass doors. Read moreGenuine Hotels.com guest review
carpet dirty with hair. tub had leaky faucet. staff talking loudly in hallway at 12:45 a.m. and had to ask them to be quiet. Was charged for extra hour late check out although room wasn't ready to checkin until an hour after checkin time.Genuine Hotels.com guest review
We had stayed at another hotel in OKC the previous week for a similar amount of money and the other hotel was so much better, no comparison. At this hotel we could hear everything in the hallway including the maids at 9 a.m. knocking on every door. The maids even left their cart right in front of the guest elevator doors. The room itself was not clean, […] the bedside table felt sticky. This hotel was just "ok", nothing special which is what we used to always expect from the name "Sheraton". Read moreGenuine Expedia guest review
When I got to my room, there was a pen cap and a button on the floor which made me wonder if they ran a vacuum in there. The sheets were very wrinkled which concerned me until I saw that they transport clean sheets in a garbage bag which likely caused the wrinkles. During my stay, however, the only thing housekeeping did in my room was make the bed. […] They did not give me more soap, etc and they did not even empty the garbage. There was a sign on the bed that you could get a $5 voucher at checkout for every day you declined housekeeping. Obviously, they have no desire to clean the rooms and it showed. Read moreGenuine Hotels.com guest review
Will use again, very nice stay and comfortableGenuine Hotels.com guest review
"great stay to get away"
Me and my friend had a blast why staying there. Its easy to find and very clean. The pool and whirlpool was great. Didn't get to eat or drink there but it smelt wonderful. Everyone was very friendly and it wasn't very loud why trying to sleep.Genuine Expedia guest review
Was not a good experience, left and went to a different hotel. Not returning or not recommending it.Genuine Hotels.com guest review
"Great place to stay"
Staff is friendly and helpful. Made for a great get away!Genuine Hotels.com guest review
"Very nice hotel"
The staff is very friendly and the king size bed was very comfortable. We have stayed here twice and we will stay again in the future!Genuine Hotels.com guest review
It was a really nice hotel expecially for the price we paid and the kids loved the poolGenuine Hotels.com guest review
"Better than a seedy motel"
I thought that the overall stay was okay but nothing spectacular. I did find the cleanliness of the room to be rather detestable. There were drink glasses outside the door when we checked in and they were still there when we went to check out. Also there was mold growing in the bathroom vent. I understand bathrooms are more humid that the actual room; […] however, can we use some bleach spray and clean them up? Read moreGenuine Hotels.com guest review
Very comfortable and welcoming.Genuine Hotels.com guest review
Luke at front desk helped me find my way cause my GPS got me lost really confusing & driving alone at night the front desk guided me to Sheraton. Felt good to be there!!Genuine Hotels.com guest review
"Great hotel, a great deal!"
Very nice hotel, just outside of downtown OKC. Convienient location just off the interstate, was very clean, very friendly and attentive staff, and very nice and comfortable rooms. It was in the middle of a remodel at the time of my stay, but even still it was quiet and very nice.Genuine Hotels.com guest review
"Very nice room !"
When i checked in the front desk staff was very professional, and the room was better than i expected for the price.Genuine Expedia guest review
Dirty rooms, stained carpets, small bathrooms that were dirty. Stained shower curtains and the work being done on the walls on each floor made the hotel look like a reclamation project. Very disappointing and not what we would expect from a Sheraton.Genuine Hotels.com guest review
"nice hotel but lacks in good housekeeping"
Sheets were dirty (stains like dried blood). We're given a new room. Both rooms were in need of a more thorough cleaning...dust on headboard, trash ontop of dresser, dirty baseboards and under vanity in bathroom. For a 4 star hotel that is unacceptable. I'd rate no higher than 3 stars. The hotel and lobby are quite nice and the place has potential if […] they hire & train the right cleaning staff. Read moreGenuine Hotels.com guest review
Very disappointed....I've stayed at several Sheraton hotels and never seen one this bad! The carpets were dirty the room had a strange odor the pool area was filthy....hair and black gunk in the drains looked very unsanitary! Extremely disappointed!Genuine Hotels.com guest review
"Don't stay there"
Looks nothing like the pictures . Horrible hotel room. It was filthy when we got in our room and called downstairs to let them know they said they would have housekeeping come clean and still not clean. The privacy lock on the door was broke also and told the desk they said it would be fixed and they didn't fix it. We were terribly disappointed . We […] picked Sheraton because they are supposed to be a top hotel not this one at all. Read moreGenuine Hotels.com guest review
I came down with a friend for a one night stay for an event and loved my stay here. It was amazing it is rite next to a Walmart, the staff is great and understanding the building was in the process of upgrades but that had no effect on the rooms and hallways. It was clean the room was amazing and the bathroom was sweet. I recommend this place and give […] it as many stars as I can. Read moreGenuine Hotels.com guest review
Did not bother me a bit. I was a little surprised the hotel was in need of a paint job. I plan to use this location again with the cost so affordableGenuine Hotels.com guest review
"we injoyed the stay"
They was painting the hall ways, So there was a smell and we booked for a king size bed and got a two full size bed, Other then that it was a nice place the room's was nice and clean.Genuine Hotels.com guest review
The hotel wasn't very clean. I walked in to the toilet seat up, the carpet was dirty. No hot water for a shower the next morning. Called the front desk to inform them and the woman was rude and informed me the building engineer wouldn't be in until later.Genuine Hotels.com guest review
Pool was closed due to maintance, walls were torn up due to remodeling and very noisy with tons of teenagers in the next room. Just was a bad time to go! Rooms and bathrooms need to be updated.Genuine Hotels.com guest review
We were pretty disappointed actually. Came for a dance competition with our kids and the hotel was undergoing renovation and was just very untidy. The pool was broke the first night there and up to the second night we stayed, which was VERY unacceptable when you have 3 kids and it was one of the reasons we picked the hotel! Just surprised from a chain […] like Sheraton. Won't stay there when we are back in April. Read moreGenuine Hotels.com guest review
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