The Westin Boston Waterfront - Boston

425 Summer St, Boston, MA, 02210 United States
Hotel Info: 866-539-0037
Guest rating 4.3 / 5
88% Recommend
(Neighbourhood average 4.6)
4.3 overall guest rating
Reviewed by 280 guests
Average for the neighbourhood is 4.6
"Nice Hotel Overall!"
This is in walking distance to the south end but not much esle. Nice to have the convention cente...
12/08/09
42.34676, -71.04289
Hotel coordinates:

Street map

Enter stay dates for availability (Enter your travel dates)

mm/dd/yy
mm/dd/yy
Adults Children
age 18+ 0-17

Need help? Our experts can call you

Guest review summary

  • 4.3 Average rating: All Trip Types
  • 88% Recommended
  • 280 Reviews
  • 4.4  Hotel Service
  • 4.7  Room Comfort
  • 4.6  Hotel Condition
  • 4.6  Room Cleanliness

Average rating by Guest Trip Type

Select a trip type to see only those reviews

Trip type Number of reviews Average rating
All Trip Types (280) 4.3
Business (63) 4.3
Romance (39) 4.0
Family (46) 4.6
With Friends (26) 4.3
All Others (106) 4.3

Overview

Location. The Westin Boston Waterfront is connected to the Boston Convention & Exhibition Center in the Seaport district of Boston, Mass. This property stands adjacent to the Silverline and is located one mile from the financial district and the ICA building.
Hotel Features. The Westin Boston Waterfront offers dining options including Sauciety, an American-style grill that specializes in sauces, spreads, dips and chutneys. A Starbucks Café serves specialty coffees and offers breakfast, lunch and dinner items. A limited-hour, staffed business center offers administrative services. Almost 70,000 square feet of function space accommodates up to 1,400 people. Wireless Internet access is complimentary in the lobby. A complimentary, 24-hour fitness center houses a sauna, cardiovascular and weight-training equipment, and free weights. The indoor pool is open during limited hours. The hotel offers ATM banking and currency exchange services.

Guestrooms. This 16-story property offers 793 equipped with high-speed wired Internet access for a fee, and flat-screen televisions. Laptop-compatible in-room safes are complimentary. Westin Heavenly Beds consist of foot-thick pillowtop mattresses, 230-thread count linens, down blankets, comforters and duvets, and a menu of five pillows. All-white bedding contrasts with dark-wood furnishings. Westin Heavenly Baths feature dual showerheads, curved shower rods, waffle-weave bathrobes and makeup mirrors. Bathrooms are stocked with Molton Brown English toiletries. Rooms include coffeemakers and minibars.

Expert Tip. Guests are invited to the Birch Bar, beneath a setting of lofty trees, for nightly receptions that feature tempting appetizers such as cheese and crackers.

Please note: Current laws prohibit smoking in any indoor areas, including guestrooms, and on guestroom balconies/patios. Smoking is permitted only in designated outdoor areas.

Why book with us?

  • Hotels.com doesn't charge cancellation fees
  • We're just a phone call away: 800-2-HOTELS (800-246-8357)

Amenities

Services

  • ATM/banking
  • Breakfast available (surcharge)
  • Children's club
  • Concierge desk
  • Currency exchange
  • Doorman/doorwoman
  • Express check- in
  • Express check-out
  • Fitness facilities
  • Health club
  • Internet access in public areas - dial-up
  • Internet access in public areas - high speed
  • Internet access - wireless
  • Multilingual staff
  • Parking (surcharge)
  • Parking (valet)
  • Parking garage
  • Porter/bellhop
  • Safe-deposit box - front desk
  • Security guard
  • Self parking
  • Wedding services

Business & Event

  • 24-hour front desk
  • Audio-visual equipment
  • Banquet facilities
  • Business center
  • Computer rental
  • Conference room(s)
  • Dry cleaning/laundry service
  • Event catering
  • Exhibit space
  • Meeting rooms (small groups)
  • Room service (24 hours)

Accessibility Features**

  • Accessibility equipment for the deaf
  • Accessible bathroom
  • Accessible path of travel
  • Braille or raised signage
  • Handicapped Parking
  • In-room accessibility
  • Roll-in shower

**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

Rooms (all rooms include)

  • Air conditioning
  • Bathrobes
  • Clock radio
  • Coffee/tea maker
  • Complimentary newspaper
  • Cribs (infant beds) available
  • Desk
  • Dial-up Internet access
  • Electronic/magnetic keys
  • Electronic check-out
  • Hair dryer
  • High-speed Internet access
  • Housekeeping
  • Hypo-allergenic bedding available
  • In-room safe
  • Internet access (surcharge)
  • Iron/ironing board
  • Minibar
  • Multi-line phone
  • Non-smoking only
  • Pay movies
  • Phone
  • Pillowtop mattress
  • Premium television channel(s)
  • Private bathroom
  • Refrigerator (on request)
  • Rollaway beds
  • Shower/tub combination
  • Signature bedding
  • Television
  • Voice mail
  • Wake-up calls
  • Wireless Internet access

General

  • Air-conditioned public areas;
  • Ballroom(s);
  • Bar/lounge;
  • Coffee shop or café;
  • Elevator/lift;
  • Gift shops or newsstand;
  • Meeting facilities size in feet 75000;
  • Number of floors: 16;
  • Number of rooms: 793;
  • Restaurant(s) in hotel;
  • Smoke-free property;
  • Suitable for children;
  • Swimming pool - indoor
Caters to groups
Check-in time is 3 PM
Check-out time is Noon
Pets accepted

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Know before you go

Guests must be at least 21 years old to check in at this property.

Dining

The Westin Boston Waterfront hosts a nightly unwind ritual at the Birch Bar with appetizers such as cheese and crackers.

Sauciety - American grilled food with variety of sauces, spreads, dips, and chutneys. Open for breakfast and lunch.

Birch Bar

Starbucks Café

Recreation

Recreation at the hotel includes a health club offering bicycling, running, weightlifting, calisthenics, swimming, and yoga.

Area map

A short guide to Quincy Market-Financial-Waterfront

The vendor stalls inside Quincy Market at Faneuil Hall Marketplace sell healthy doses of regional cuisine, especially the popular New England clam chowder. Modern commerce dominates the revitalized Financial District and waterfront area. The Celtics and Bruins play beneath championship banners at TD Banknorth Garden, or “The Garden”. The North End celebrates Boston’s Italian heritage.

see all hotels in Quincy Market-Financial-Waterfront

Nearby Activities & Points of Interest

Less than 0.5 mile

  • Boston Convention and Exhibition Center - 100 yards
  • World Trade Center - 400 yards

0.5 - 1.0 mi

  • Boston Tea Party Ship - 1000 yards
  • Cruise Line Terminal - 1200 yards
  • Financial District - 1500 yards
  • Boston-South Amtrak - 1600 yards
  • New England Aquarium - 1700 yards
  • Boston Harbor Islands State Park - 1700 yards
  • Tufts University - 1700 yards

1.0 - 3.0 mi

  • Long Wharf - 1.0 mile
  • Boston Logan Intl. Airport (BOS) - 1.8 miles

3.0+ mi

  • Bedford Laurence G. Hanscom Field Airport (BED) - 15 miles
  • Stow Minute Man Air Field (6B6) - 25 miles
  • Nashua Municipal Airport (ASH) - 38 miles
  • Worcester Regional Airport (ORH) - 43 miles
  • Manchester-Boston Regional Airport (MHT) - 45 miles
  • Provincetown Municipal Airport (PVC) - 46 miles
  • Providence T.F. Green Airport (PVD) - 47 miles

Reviews

The Westin Boston Waterfront 2009.12.08
Recommended Trip type: All Others "Nice Hotel Overall!"

Reviewed by a Hotels.com guest on Dec 8, 2009

This is in walking distance to the south end but not much esle. Nice to have the convention center attached as we were able to catch the car show which was a nice plus. The doors in the hotel though do bang loudly when they close and did wake me at night. The bath was wonderful and the bar in lobby was really great and very pleasant staff and bartender. We paid extra for city view but the convention center building really blocked it so I don't think it was worth the upgrade. Really nice overall though.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
The Westin Boston Waterfront 2009.11.13
Recommended Trip type: Business

Reviewed by a Hotels.com guest on Nov 13, 2009

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Boston Waterfront 2009.11.12
Recommended Trip type: Business

Reviewed by a Hotels.com guest on Nov 12, 2009

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Boston Waterfront 2009.11.09
Not recommended Trip type: Business "Over priced"

Reviewed by a Hotels.com guest on Nov 9, 2009

The hotel is perfect but over priced and too far from downtown Boston. 42 dollars per day for parking!! That is rediculous!!

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Boston Waterfront 2009.10.25
Not recommended Trip type: Business

Reviewed by a Hotels.com guest on Oct 25, 2009

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Boston Waterfront 2009.10.21
Recommended Trip type: Business "New Hotel - good room size"

Reviewed by a Hotels.com guest on Oct 21, 2009

The Hotel is new and has all the amenities. It's a good location if you have meetings near Boston's Financial District or Boston's Wharf, but not soo good as a tourist location.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Boston Waterfront 2009.10.18
Recommended Trip type: All Others "Hotel Westin Comment"

Reviewed by l of Cheshire on Oct 18, 2009

The Hotel Westin was a 30 minute walk from Boston and in a quiet location compared to staying in the middle of Boston. (Not sure how quiet it would be when a conference is held in the conference centre next door) Hotel Room was spacious and clean. Restaurant and bar facilites expensive. Not a wide choice of places to eat around area. The hotel was great if you do not mind walking to and from Boston, and that includes walking into Boston for Breakfast. If you require a car the cost of parking is $42.00 per day valet parking. Expensive for car parking. Great place to stay if you do not mind walking or the expense of a taxi

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Boston Waterfront 2009.10.08
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on Oct 8, 2009

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Boston Waterfront 2009.10.05
Not recommended Trip type: Family "Nickel and Dime"

Reviewed by a Hotels.com guest on Oct 5, 2009

The comfort of the hotel was just fine. All the staff were very pleasant. Boston mass transit line within a 5 minute walk (or less). Nice pool and workout facilities. Irish restaurant had pretty good food at not so bad prices. My complaints: they nickel and dime you for everything extra; items that most hotels give for free, like internet access, refrigerator, etc. They have you "trapped" (not much nearby) A coke in the gift shop was nearly 3 bucks (no vending machines). Overall, fine for business travelers who can expense those little items, but they add up for the vacationers.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness

Thank you for taking the time to share your experience. I would like to point out that although there is a charge for internet access in the guest rooms, we do have free wireless internet access in the lobby of the hotel and we do not charge for refrigerators. There are also at least a dozen restaurants within walking distance and the South Station T stop is just a 10 minute walk from the hotel which allows you to enjoy all things Boston for conventioneers and tourists alike!

Posted by Hotel Management on Jan 9, 2010
The Westin Boston Waterfront 2009.10.01
Recommended Trip type: All Others "Great Hotel"

Reviewed by Karen of Agawam on Oct 1, 2009

We were pleased to stay at this hotel. We stayed here while riding the 2009 Hub on Wheels. The accommodations were great and we had no complaints. We were very pleased that the hotel sponsored a group of employees to ride the Hub on Wheels. The shirts were great for team Westin. We enjoyed the ride to the start line with the staff. It is always great to stay at a location that supports their staff and community. We will be back next year! Hats off to the Westin.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 4.0 Room Cleanliness
The Westin Boston Waterfront 2009.09.30
Recommended Trip type: Romance

Reviewed by a Hotels.com guest on Sep 30, 2009

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Boston Waterfront 2009.09.26
Recommended Trip type: All Others "Outstanding Hotel"

Reviewed by a Hotels.com guest on Sep 26, 2009

Waterfront is not the place to drive .One wrong turn and you are on the Mass pike, at Logan Airport or the Southeast Expressway.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Boston Waterfront 2009.09.26
Recommended Trip type: Family "Too far away from restraunts"

Reviewed by a Hotels.com guest on Sep 26, 2009

The hotel was very nice but not near much of the city.

Overall Rating

3.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
The Westin Boston Waterfront 2009.09.23
Recommended Trip type: Business "Next to all the convention Centers"

Reviewed by James of Walnut Creek on Sep 23, 2009

Convenient location that is next to most of the convention centers in the harbor area.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Boston Waterfront 2009.09.23
Recommended Trip type: All Others "High price for parking"

Reviewed by a Hotels.com guest on Sep 23, 2009

Even though the hotel is beautiful,quiet, etc., most hotels don't charge for parking...$32 a day is quite a lot for parking.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Boston Waterfront 2009.09.22
Recommended Trip type: Business "Limited dining options"

Reviewed by Bob of St Paul on Sep 22, 2009

The hotel is currently in an isolated location that has not been built up yet. Therefore, there are no restaurants in the surrounding area. The only one in the hotel was only open for breakfast and dinner. The pub next door was noisy. Because the hotel is attached to the new convention center, their reataurant was unable to handle the number of people who wanted to eat there each day.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness

Thank you for taking the time to post your feedback. Perhaps you didn't venture away from the hotel but there are a dozen restaurants within walking distance and very reasonably priced as well. We hope you get to sample some of these establishments on your next visit.

Posted by Hotel Management on Jan 12, 2010
The Westin Boston Waterfront 2009.09.21
Recommended Trip type: Business

Reviewed by a Hotels.com guest on Sep 21, 2009

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Boston Waterfront 2009.09.21
Recommended Trip type: Business

Reviewed by a Hotels.com guest on Sep 21, 2009

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 4.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Boston Waterfront 2009.09.19
Recommended Trip type: Business

Reviewed by a Hotels.com guest on Sep 19, 2009

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Boston Waterfront 2009.09.18
Recommended Trip type: Business "Outstanding service, where are the soft sheets?"

Reviewed by a Hotels.com guest on Sep 18, 2009

Outstanding service, friendly and helpful. Usual heavenly mattress but none of the usual soft sheets that make the Westin bed such a truly heavenly nest. Great climate control, lots of toiletries available. Towels thick, room clean, very nice furnishings, lobby, etc. Nice pool, jaccuzi, workout room. Very close to T stop and attached to the conference center (nice in bad weather), also reasonable walk along boardwalk to aquarium. Hard to go on from there and walk to sites, shops, dining, you really need to learn the trains or have money for cabs (you have to be crazy to drive). Can take train right to airport.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 4.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Boston Waterfront 2009.09.14
Recommended Trip type: Business "Clean, new Hotel"

Reviewed by a Hotels.com guest on Sep 14, 2009

This Hotel is very new and modern. Services were great, rooms spacious and modern. It's a great location for the Financial sector or the Boston Convention center. Do not recommended if you're in Boston for vacation, as it is not a great tourist location.

Overall Rating

5.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Boston Waterfront 2009.09.13
Not recommended Trip type: All Others "below average."

Reviewed by Norman of Fort Lupton on Sep 13, 2009

Hotel has a cold atmosphere. The grounds are not maintained and have weeds growing in steps and pathways, no outside lighting in stairs. Rooms were not provided with ice bucket or coffee for coffee maker without a call to housekeeping. Though next to the convention center and advertised as a business hotel, the hotel charges for internet access. The desk chair does not provide adequate support (not designed for any significant sitting) and, the room did not include a table. Over all, the hotel compairs with others that charge a fraction of what this hotel charges and, often provide more ammenities. The beds were very comfortable.

Overall Rating

1.0 out of value="5"
  • 2.0 Hotel Service
  • 3.0 Hotel Condition
  • 2.0 Room Comfort
  • 3.0 Room Cleanliness
The Westin Boston Waterfront 2009.09.09
Not recommended Trip type: Romance "Location"

Reviewed by John of Mystic on Sep 9, 2009

I booked this hotel believing I was going to stay in the center of the activity of Boston. Much to my dismay I was a 30 min walk to anything. I tried to change to the Westin I thought I was getting in Copley Plaza and was told no because I did not book thru the Westin system. We were so dissatisfied we checke dout of the hotel 4 hours after our arrival and went home. This would be a good hotel if you like to be near nothing.

Overall Rating

1.0 out of value="5"
  • 3.0 Hotel Service
  • 3.0 Hotel Condition
  • 3.0 Room Comfort
  • 3.0 Room Cleanliness
The Westin Boston Waterfront 2009.09.08
Recommended Trip type: With Friends

Reviewed by a Hotels.com guest on Sep 8, 2009

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Boston Waterfront 2009.09.06
Recommended Trip type: Romance

Reviewed by a Hotels.com guest on Sep 6, 2009

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Boston Waterfront 2009.09.05
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on Sep 5, 2009

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 5.0 Hotel Service
  • 3.0 Hotel Condition
  • 4.0 Room Comfort
  • 3.0 Room Cleanliness
The Westin Boston Waterfront 2009.09.04
Recommended Trip type: Business

Reviewed by a Hotels.com guest on Sep 4, 2009

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Boston Waterfront 2009.09.02
Recommended Trip type: All Others "Gorgeous Hotel"

Reviewed by a Hotels.com guest on Sep 2, 2009

It was a pretty hotel, but not a good location if you are going to an event at the Garden. Great bars and qucik and easy check in/check out. Ran out of parking which was extra. Overall very nice.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Boston Waterfront 2009.09.02
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on Sep 2, 2009

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
The Westin Boston Waterfront 2009.09.02
Recommended Trip type: Family "Friendly, beautiful hotel"

Reviewed by Mark of New York City on Sep 2, 2009

My only complaint is unfair - it's adjacent to the Boston Convention Center. If you're there for a convention then it's a great location - otherwise, this is off the beaten path and is probably too far to walk to downtown for most people. I was there overnight with my family on the way from NY to Maine and we had a great stay - we walked to the Children's Museum (which the hotel is reasonably close to) and had a great morning. The staff was supremely pleasant and showered attention on my boys, which they loved. Nice room, great pool that's open until late. The two hotel restaurants we went to were OK but pricey - this is pretty much true of all hotel restaurants, but because the hotel is rather remote these are likely your only choices for dining, so factor that in as well.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Boston Waterfront 2009.09.01
Recommended Trip type: All Others "Needs better doors on rooms"

Reviewed by W of Salt Lake City on Sep 1, 2009

Great hotel overall. Location is what it is. Westin prides itself on their comfortable beds and did not disappoint. HOWEVER, no matter how comfortable the bed, if you're woken up by every door closing and opening down the hallway, you won't get a good night's sleep! They need to make sure their doors can't be slammed and probably should replace the doors all together with more sound insulated ones. In a truly great hotel you enter your room and feel silence and sanctuary. Unfortunately, that's not the case here.

Overall Rating

4.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 4.0 Room Comfort
  • 5.0 Room Cleanliness

Thank you for the kind comments you had for our hotel and for the feedback you provided. We are currently in the process of readjusting the door hinges back to the manufacturer setting to ensure the proper lbs. per square foot. We appreciate you taking the time to post your feedback and hope you will consider staying with us again in the future.

Posted by Hotel Management on Jan 8, 2010
The Westin Boston Waterfront 2009.09.01
Recommended Trip type: Family "Nice Hotel"

Reviewed by a Hotels.com guest on Sep 1, 2009

Great hotel for price paid.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
The Westin Boston Waterfront 2009.08.31
Recommended Trip type: All Others "Great Value and Amenities"

Reviewed by a Hotels.com guest on Aug 31, 2009

Great hotel, newer with upscale amenities due to proximity to Convention Center. Highly recommend it, easy 5 minute cab ride to heart of Boston.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Boston Waterfront 2009.08.31
Recommended Trip type: Business

Reviewed by a Hotels.com guest on Aug 31, 2009

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
The Westin Boston Waterfront 2009.08.28
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on Aug 28, 2009

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Boston Waterfront 2009.08.27
Recommended Trip type: With Friends "Dinner?"

Reviewed by a Hotels.com guest on Aug 27, 2009

Great hotel but there is no place to eat in the hotel for dinner. You have to head to another location or order snacks at the bar. But the place is fantastic.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Boston Waterfront 2009.08.26
Recommended Trip type: Romance "Will definitely come again"

Reviewed by David of AC on Aug 26, 2009

Everything cannot be better. One thing I wanna esp mention is the location. Even if you dont get a room with city view, you will get it once you are out of the hotel. Dont bother to pay extra money. WTC train station is right across a bridge. Extremely convenience for visitors who don't wanna drive around. I will definitely lodge in this hotel again when I visit Boston.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Boston Waterfront 2009.08.24
Not recommended Trip type: Romance ""would not return to this hotel""

Reviewed by a Hotels.com guest on Aug 24, 2009

My stay at the Westin was what I expected. What I did not expect was what the hotel did not inform me of and what was taken from my bank account. At no time did the hotel inform me that a $100 deposit was needed on top of the fee that I paid through hotels.com. At the time of check in they asked to take a copy of the card I used to pay for the room, which was fine with me. What they did not tell me was that they charged my card $100 in case of any charges that I may have put on the room. I used a debit card, so for 5 business days the $100 dollars was taken from my account and then returned. If I had known this was the case I would have gave a credit card for this, they caused my checking account to go into the negative and for me to have charges for over-draft fees on my bank account. I wrote them an email informing them of this , and they did not so much as even send an apology via email to me for the inconvenience that they caused I was very disappointed and will never recommend this hotel to anyone.

Overall Rating

3.0 out of value="5"
  • 3.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
The Westin Boston Waterfront 2009.08.24
Recommended Trip type: Business

Reviewed by a Hotels.com guest on Aug 24, 2009

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 5.0 Hotel Condition
  • 4.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Boston Waterfront 2009.08.20
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on Aug 20, 2009

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Boston Waterfront 2009.08.19
Recommended Trip type: Romance "Good hotel"

Reviewed by a Hotels.com guest on Aug 19, 2009

The valets where very helpful, and the T was just across the bridge, no resturants close by and the hotel one was very expensive. Great view of the skyline. Rooms were very quiet, and clean bathroom could have been a bit bigger with better ventalation. Parking was expensive compared to other lots.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
The Westin Boston Waterfront 2009.08.19
Recommended Trip type: All Others "Nice, but not central"

Reviewed by Mary of Houston, nee Boston on Aug 19, 2009

The Westin Waterfront was quite nice in many ways - good service, comfy bed, very clean, nice bathroom - but it was so isolated. In order to get to anything interesting, we needed to transfer twice on the T or take a cab. While that wasn't a deal breaker, other hotels in the Boston area were comparably priced and much more central. So overall I'd recommend the place, but it isn't my first choice.

Overall Rating

4.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Boston Waterfront 2009.08.19
Recommended Trip type: Romance

Reviewed by a Hotels.com guest on Aug 19, 2009

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
The Westin Boston Waterfront 2009.08.18
Recommended Trip type: Family "Westin"

Reviewed by a Hotels.com guest on Aug 18, 2009

Rooms were very comfortable. Very Clean. Pool was awesome. Staff was very friendly and helpful. The only downfall was $32 for parking a night.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Boston Waterfront 2009.08.14
Recommended Trip type: All Others "Great Hotel"

Reviewed by Nicole of Boston on Aug 14, 2009

I got a much needed night away gift and was pleasently surprised. I slept like a baby in the heavenly bedding

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Boston Waterfront 2009.08.04
Not recommended Trip type: All Others "Sleepless nights guaranteed"

Reviewed by B of Limerick, Ireland on Aug 4, 2009

The bedroom dooors in this hotel sem to be made of a metal type material and the door closers work on a SLAM only basis. We spent 2 nights here and had little or no sleep due to the doors on rooms banging each time a guest entered or left. We expected to be able to sleep in a four star hotel not be kept awake by doors slamming. It is a large, busy hotel and people were coming and going at all hours of the day and night. Would not recommend it to anyone for business or leisure.

Overall Rating

4.0 out of value="5"
  • 3.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
The Westin Boston Waterfront 2009.07.30
Recommended Trip type: Family

Reviewed by a Hotels.com guest on Jul 30, 2009

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Boston Waterfront 2009.07.28
Recommended Trip type: All Others "Westin Boston Waterfront. Paul Revere would be proud."

Reviewed by Mark of Chucagi on Jul 28, 2009

Unbelieveably spacious lobby. Convenient to downtown and Logan Airport

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Boston Waterfront 2009.07.28
Recommended Trip type: Business "Okay, if you get a good rate"

Reviewed by a Hotels.com guest on Jul 28, 2009

Normally, I like Westins, but this one disappointed me a bit: It is a pretty hotel & it had its famous bed & bedding, but I could hear too much hallway & neighbor noise -- which is unacceptable for a good hotel & bothersome when you're need your rest for business. But, I got a great price, so felt it was worth it. I would not, however, pay full price for this hotel.

Overall Rating

3.0 out of value="5"
  • 4.0 Hotel Service
  • 3.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
The Westin Boston Waterfront 2009.07.27
Recommended Trip type: Family

Reviewed by a Hotels.com guest on Jul 27, 2009

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

Enter stay dates for availability (Enter your travel dates)

mm/dd/yy
mm/dd/yy
Adults Children
age 18+ 0-17