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  • The Westin Boston Waterfront
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All hotels in Boston, Massachusetts, United States
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1 room,  2 adults 
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Room 1:

The Westin Boston Waterfront - Boston

42.347033, -71.043709
4 stars
425 Summer St, Boston, MA, 02210 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $219 $197
Price Match Guarantee
4.3 427 5

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    Landmarks near The Westin Boston Waterfront

    • Boston Convention and Exhibition Center Hotels - Boston 57 yards
    • South Boston Waterfront Hotels - Boston 400 yards
    • World Trade Center Hotels - Boston 420 yards
    • Institute of Contemporary Art Hotels - Boston 480 yards
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    • All landmarks in Boston

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    Overview of The Westin Boston Waterfront - Boston

    Location. The Westin Boston Waterfront is connected to the Boston Convention & Exhibition Center in the Seaport district of Boston, Mass. This property stands adjacent to the Silverline and is located one mile from the financial district and the ICA building.
    Hotel Features. The Westin Boston Waterfront offers dining options including Sauciety, an American-style grill that specializes in sauces, spreads, dips and chutneys. A Starbucks Café serves specialty coffees and offers breakfast, lunch and dinner items. A limited-hour, staffed business center offers administrative services. Almost 70,000 square feet of function space accommodates up to 1,400 people. Wireless Internet access is complimentary in the lobby. A complimentary, 24-hour fitness center houses a sauna, cardiovascular and weight-training equipment, and free weights. The indoor pool is open during limited hours. The hotel offers ATM banking and currency exchange services.



    Guestrooms. This 16-story property offers 793 equipped with high-speed wired Internet access for a fee, and flat-screen televisions. Laptop-compatible in-room safes are complimentary. Westin Heavenly Beds consist of foot-thick pillowtop mattresses, 230-thread count linens, down blankets, comforters and duvets, and a menu of five pillows. All-white bedding contrasts with dark-wood furnishings. Westin Heavenly Baths feature dual showerheads, curved shower rods, waffle-weave bathrobes and makeup mirrors. Bathrooms are stocked with Molton Brown English toiletries. Rooms include coffeemakers and minibars.



    Expert Tip. Guests are invited to the Birch Bar, beneath a setting of lofty trees, for nightly receptions that feature tempting appetizers such as cheese and crackers.
    Image of The Westin Boston Waterfront, Boston
    4.3 out of 5 Excellent (427 reviews)
    (Neighborhood average 4.2)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Overall the hotel service was great - people were very polite and professional. The one exception was that the room service was expensive and the food... was not very good. My mini-fridge didn't work. The Silverline bus from the airport to the WTC station was free and convenient. There are no grocery stores of any kind near the hotel. Restaurants only. So perhaps not a great area for families. Reviewed by a Hotels.com guest on May 7, 2013

    Guest Rooms

    Change search
    Enter dates to check prices
    1 room,  2 adults 
    Adults Children
    Room 1:

    City View King Bed

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One King Bed
    This room overlooks the city. Settle onto the pillowtop bed with signature bedding and a down duvet for a good night's rest. The private bathroom has a shower/tub combination, as well as bathrobes and a hair dryer. Wired and wireless Internet access (surcharge) keeps you connected, and premium TV channels are offered for your entertainment. A minibar and a coffee/tea maker are supplied while a refrigerator can be requested. A safe, a desk, and complimentary newspapers are among the conveniences offered. This room is Non-Smoking.


    Room Details

    • Air conditioning
    • Bathrobes
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Down blanket
    • Down comforter
    • Electronic/magnetic keys
    • Electronic check-out
    • Hair dryer
    • Hypo-allergenic bedding available
    • In-room safe
    • Iron/ironing board
    • Minibar
    • Multi-line phone
    • Pay movies
    • Pillowtop mattress
    • Premium TV channels
    • Private bathroom
    • Refrigerator (on request)
    • Rollaway/extra beds available
    • Shower/tub combination
    • Signature bedding
    • Television
    • Voice mail
    • Wake-up calls
    • Wired high-speed Internet access (surcharge)
    • Wireless Internet access (surcharge)

    Two Double Beds Accessible

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • Two Double Beds
    Settle onto the pillowtop bed with signature bedding and a down duvet for a good night's rest. Wired and wireless Internet access (surcharge) keeps you connected, and premium TV channels are offered for your entertainment. A minibar and a coffee/tea maker are supplied while a refrigerator can be requested. The private bathroom has a shower/tub combination, as well as bathrobes and a hair dryer. A safe, a desk, and complimentary newspapers are among the conveniences offered.

    Room Details

    • Air conditioning
    • Bathrobes
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Down blanket
    • Down comforter
    • Electronic/magnetic keys
    • Electronic check-out
    • Hair dryer
    • Hypo-allergenic bedding available
    • In-room safe
    • Iron/ironing board
    • Minibar
    • Multi-line phone
    • Pay movies
    • Pillowtop mattress
    • Premium TV channels
    • Private bathroom
    • Refrigerator (on request)
    • Rollaway/extra beds available
    • Shower/tub combination
    • Signature bedding
    • Television
    • Voice mail
    • Wake-up calls
    • Wired high-speed Internet access (surcharge)
    • Wireless Internet access (surcharge)

    Deluxe Harbor View with 2 Double Beds

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • Two Double Beds
    This room measures 300-360 square feet (28-33 square meters). Settle onto the pillowtop bed with signature bedding and a down duvet for a good night's rest. The private bathroom has a shower/tub combination, as well as designer toiletries and a makeup/shaving mirror. Wired and wireless Internet access (surcharge) keeps you connected, and premium TV channels are offered for your entertainment. A minibar and a coffee/tea maker are supplied while a refrigerator can be requested. A safe, a desk, and complimentary newspapers are among the conveniences offered.


    Room Details

    • Air conditioning
    • Bathrobes
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Down blanket
    • Down comforter
    • Electronic/magnetic keys
    • Electronic check-out
    • Hair dryer
    • Hypo-allergenic bedding available
    • In-room safe
    • Iron/ironing board
    • Minibar
    • Multi-line phone
    • Pay movies
    • Pillowtop mattress
    • Premium TV channels
    • Private bathroom
    • Refrigerator (on request)
    • Rollaway/extra beds available
    • Shower/tub combination
    • Signature bedding
    • Television
    • Voice mail
    • Wake-up calls
    • Wired high-speed Internet access (surcharge)
    • Wireless Internet access (surcharge)

    Deluxe City View with 2 Double Beds

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • Two Double Beds
    This city view room measures 300 square feet (28 square meters). Settle onto the pillowtop bed with signature bedding and a down duvet for a good night's rest. The private bathroom has a shower/tub combination, as well as designer toiletries and a makeup/shaving mirror. Wired and wireless Internet access (surcharge) keeps you connected, and premium TV channels are offered for your entertainment. A minibar and a coffee/tea maker are supplied while a refrigerator can be requested. A safe, a desk, and complimentary newspapers are among the conveniences offered. This room is Non-Smoking.


    Room Details

    • Air conditioning
    • Bathrobes
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Down blanket
    • Down comforter
    • Electronic/magnetic keys
    • Electronic check-out
    • Hair dryer
    • Hypo-allergenic bedding available
    • In-room safe
    • Iron/ironing board
    • Minibar
    • Multi-line phone
    • Pay movies
    • Pillowtop mattress
    • Premium TV channels
    • Private bathroom
    • Refrigerator (on request)
    • Rollaway/extra beds available
    • Shower/tub combination
    • Signature bedding
    • Television
    • Voice mail
    • Wake-up calls
    • Wired high-speed Internet access (surcharge)
    • Wireless Internet access (surcharge)

    Traditional King Bed

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One King Bed
    This room measures 300-360 square feet (28-33 square meters). Settle onto the pillowtop bed with signature bedding and a down duvet for a good night's rest. The private bathroom has a shower/tub combination, as well as designer toiletries and a makeup/shaving mirror. Wired and wireless Internet access (surcharge) keeps you connected, and premium TV channels are offered for your entertainment. A minibar and a coffee/tea maker are supplied while a refrigerator can be requested. A safe, a desk, and complimentary newspapers are among the conveniences offered. This room is Non-Smoking.


    Room Details

    • Air conditioning
    • Bathrobes
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Down blanket
    • Down comforter
    • Electronic/magnetic keys
    • Electronic check-out
    • Hair dryer
    • Hypo-allergenic bedding available
    • In-room safe
    • Iron/ironing board
    • Minibar
    • Multi-line phone
    • Pay movies
    • Pillowtop mattress
    • Premium TV channels
    • Private bathroom
    • Refrigerator (on request)
    • Rollaway/extra beds available
    • Shower/tub combination
    • Signature bedding
    • Television
    • Voice mail
    • Wake-up calls
    • Wired high-speed Internet access (surcharge)
    • Wireless Internet access (surcharge)

    One King Bed Accessible

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One King Bed
    Settle onto the pillowtop bed with signature bedding and a down duvet for a good night's rest. Wired and wireless Internet access (surcharge) keeps you connected, and premium TV channels are offered for your entertainment. A minibar and a coffee/tea maker are supplied while a refrigerator can be requested. The private bathroom has a shower/tub combination, as well as bathrobes and a hair dryer. A safe, a desk, and complimentary newspapers are among the conveniences offered.

    Room Details

    • Air conditioning
    • Bathrobes
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Down blanket
    • Down comforter
    • Electronic/magnetic keys
    • Electronic check-out
    • Hair dryer
    • Hypo-allergenic bedding available
    • In-room safe
    • Iron/ironing board
    • Minibar
    • Multi-line phone
    • Pay movies
    • Pillowtop mattress
    • Premium TV channels
    • Private bathroom
    • Refrigerator (on request)
    • Rollaway/extra beds available
    • Shower/tub combination
    • Signature bedding
    • Television
    • Voice mail
    • Wake-up calls
    • Wired high-speed Internet access (surcharge)
    • Wireless Internet access (surcharge)

    Traditional 2 Double Beds

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • Two Double Beds
    This room measures 300-360 square feet (28-33 square meters). Settle onto the pillowtop bed with signature bedding and a down duvet for a good night's rest. The private bathroom has a shower/tub combination, as well as bathrobes and a hair dryer. Wired and wireless Internet access (surcharge) keeps you connected, and premium TV channels are offered for your entertainment. A minibar and a coffee/tea maker are supplied while a refrigerator can be requested. A safe, a desk, and complimentary newspapers are among the conveniences offered. This room is Non-Smoking.


    Room Details

    • Air conditioning
    • Bathrobes
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Down blanket
    • Down comforter
    • Electronic/magnetic keys
    • Electronic check-out
    • Hair dryer
    • Hypo-allergenic bedding available
    • In-room safe
    • Iron/ironing board
    • Minibar
    • Multi-line phone
    • Pay movies
    • Pillowtop mattress
    • Premium TV channels
    • Private bathroom
    • Refrigerator (on request)
    • Rollaway/extra beds available
    • Shower/tub combination
    • Signature bedding
    • Television
    • Voice mail
    • Wake-up calls
    • Wired high-speed Internet access (surcharge)
    • Wireless Internet access (surcharge)

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets allowed
    • Check-out time is: noon
    • Caters to groups
    • Check-in time starts at: 3 PM
    • Pet maximum weight in lb is: 40
    • Minimum check-in age is: 21

    • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

    Amenities

    • General
    • Ballroom(s)
    • Bar/lounge
    • Coffee shop or café
    • Elevator/lift
    • Gift shops or newsstand
    • Number of floors - 16
    • Smoke-free property
    • Suitable for children
    • Swimming pool - indoor
    • Total number of rooms - 793
    • See more facilities
      • Air-conditioned public areas
      • Free Wi-Fi
      • Garage parking (surcharge)
      • Luggage storage
      • Meeting facilities size (feet) - 75000
      • Meeting facilities size (meters) - 6968
      • Number of restaurants - 4
      • Self parking (surcharge)
      • Valet parking (surcharge)
    • Rooms (all rooms include)
    • Bathrobes
    • Clock radio
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • Electronic check-out
    • In-room safe
    • Iron/ironing board
    • Rollaway/extra beds available
    • Television
    • See more room details
      • Air conditioning
      • Coffee/tea maker
      • Complimentary newspaper
      • Daily housekeeping
      • Down blanket
      • Down comforter
      • Hair dryer
      • Hypo-allergenic bedding available
      • Minibar
      • Multi-line phone
      • Pay movies
      • Pillowtop mattress
      • Premium TV channels
      • Private bathroom
      • Refrigerator (on request)
      • Shower/tub combination
      • Signature bedding
      • Voice mail
      • Wake-up calls
      • Wired high-speed Internet access (surcharge)
      • Wireless Internet access (surcharge)
    • Services
    • Children's club
    • Health club
    • Multilingual staff
    • Parking (surcharge)
    • Porter/bellhop
    • Safe-deposit box at front desk
    • Security guard
    • Self parking
    • Valet parking
    • Wedding services
    • View more services
      • ATM/banking
      • Breakfast available (surcharge)
      • Concierge desk
      • Currency exchange
      • Doorman/doorwoman
      • Express check-in
      • Express check-out
    • Business & Event
    • Banquet facilities
    • Business center
    • Computer rental
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Room service (24 hours)
    • Translation services
    • View more business & events
      • 24-hour front desk
      • Audiovisual equipment
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Awards

    A Green / Sustainable Property - Third Party Certified
    This property participates in Green Key Eco-Rating Program, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.

    Dining

    Sauciety - Enjoy a light breakfast, or indulge yourself with a full meal from the nutritious SuperFoodsRx™ menu. Also serving brunch.

    BIRCH Bar and Patio - Watch the evening come alive while enjoying a hand-crafted cocktail or a wine selection.

    Recreation

    Recreation at the hotel includes a health club offering bicycling, running, weightlifting, calisthenics, swimming, and yoga.


    • Bicycle rentals nearby
    • Running track/path nearby
    • Whale-watching nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Fee for in-room wireless Internet: USD 18.95 (for 24 hours, rates may vary)
    • Fee for high-speed Internet (wired) in business center: USD 6 (for 15 minutes, rates may vary)
    • Self parking fee: USD 35 per day
    • Valet parking fee: USD 45 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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    Area map

    A short guide to Quincy Market-Financial-Waterfront

    The vendor stalls inside Quincy Market at Faneuil Hall Marketplace sell healthy doses of regional cuisine including the popular New England clam chowder. Modern commerce dominates the revitalized Financial District and waterfront. The North End is the oldest part of Boston and home to Little Italy where visitors can tour historic sites like Paul Revere's House and enjoy a good Italian meal.

    see all hotels in Boston

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Boston Convention and Exhibition Center - 100 yards
    • World Trade Center - 400 yards
    • Institute of Contemporary Art - 500 yards
    • Liberty Wharf - 500 yards
    • South Boston Waterfront - 500 yards
    • Bank of America Pavilion - 700 yards
    • Children's Museum of Boston - 800 yards

    0.50 - 1.0 mi

    • Boston Tea Party Ship - 900 yards
    • Boston-South Amtrak - 1200 yards
    • Boston-South Station - 1200 yards

    1.0 - 3.0 mi

    • Boston Logan Intl. Airport (BOS) - 1.8 miles

    3.0+ mi

    • Norwood, MA, United States (OWD-Norwood Memorial) - 13 miles
    • Bedford Laurence G. Hanscom Field Airport (BED) - 15 miles
    • Beverly, MA, United States (BVY-Beverly Municipal) - 18 miles
    • Marlborough, MA, United States (9B1-Marlboro) - 24 miles
    • Stow Minute Man Air Field (6B6) - 25 miles
    • Lawrence, MA, United States (LWM-Lawrence Municipal) - 26 miles
    • Nashua Municipal Airport (ASH) - 38 miles
    • Worcester Regional Airport (ORH) - 43 miles
    • Manchester-Boston Regional Airport (MHT) - 45 miles
    • Provincetown Municipal Airport (PVC) - 46 miles
    • Plymouth, MA, United States (PYM-Plymouth Municipal) - 46 miles
    • New Bedford, MA, United States (EWB-New Bedford Regional) - 47 miles
    • Providence T.F. Green Airport (PVD) - 47 miles
    All hotels in Boston, Massachusetts, United States
    Reviews
    • All (427)
    • Business (82)
    • Romance (25)
    • Family (37)
    • Friends (23)
    • Other (260)
    4.3 / 5
    Excellent

    Score breakdown (from 427 reviews)

    • 5.0
      (227)
    • 4.0
      (136)
    • 3.0
      (41)
    • 2.0
      (16)
    • 1.0
      (7)

    Average rating for:

    • Cleanliness
      4.6
    • Service
      4.4
    • Comfort
      4.5
    • Condition
      4.6

    Reviews: Overall

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    The Westin Boston Waterfront - Boston
    4.0 / 5
    Excellent
    "convenient to airport"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Overall the hotel service was great - people were very polite and professional. The one exception was that the room service was expensive and the food was not very good. My mini-fridge didn't work. The Silverline bus from the airport to the WTC station was free and convenient. There are no grocery stores of any kind near the hotel. Restaurants only. […] So perhaps not a great area for families. Read more
    Genuine Hotels.com guest review
    2 night business trip in May 2013
    A Traveller
    US

    The Westin Boston Waterfront - Boston
    4.0 / 5
    Excellent
    "Westin Waterfront Bosten Hotel"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    I loved the hotel. They are energy conscious and will give you a $5 food voucher if you skip housekeeping service for the day. The restaurants serve excellent food. The fitness center is clean, well maintained, but the pool is too cold. The whirlpool is wonderful. The running concierge is a nice addition to fitness at the Westin. Staff is super fri […] endly. Read more
    Genuine Hotels.com guest review
    5 night business trip in Apr 2013
    Susan
    US

    The Westin Boston Waterfront - Boston
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Wireless should come with the room.
    Genuine Hotels.com guest review
    2 night business trip in Apr 2013
    A Traveller
    US

    The Westin Boston Waterfront - Boston
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    great location, close to the waterfront..walking distance to great restaurants
    Genuine Hotels.com guest review
    2 night business trip in Apr 2013
    A Traveller
    US

    The Westin Boston Waterfront - Boston
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip with friends in Mar 2013
    Michelle
    US

    The Westin Boston Waterfront - Boston
    5.0 / 5
    Outstanding
    "Great staff"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    From valet to check out ,service was first class
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Carlos
    US

    The Westin Boston Waterfront - Boston
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel is clean and modern. The room was the largest I have stayed in while in Boston. I wish there were more direct connections to the T. We had to change trains multiple times to get to any destination and the closest, the silver line closes in the evening and converts to a bus. This isn't posted or explained and the directions to the bus are not […] clear. Read more
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    John W.
    US

    The Westin Boston Waterfront - Boston
    3.0 / 5
    Good
    "Don't stay for the food!"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    If you are looking for a good location for the Seaport District it's fine but DO NOT order off the lobby bar menu. We ordered a scallop dish and the scallops were tough, the "specially seasoned" french fries we no better than McDonald's and the duck confit was too fatty and basically tasteless. The service was good but it took the bartender forever […] to make drinks with basically noone at the bar. And, when I asked him something about the hotel itself, his answer was, "it sucks". Nice language! I didn't like that the bathroom didn't have a fan and the temperature in the room was hard to regulate. Read more
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    The Westin Boston Waterfront - Boston
    5.0 / 5
    Outstanding
    "Great place for BCEC events!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I stayed at the Westin for the PAX East 2013 convention. The hotel is impressive. They have multiple restaurants and bars, lots places to relax and the rooms are very nice. It's the perfect place to stay for any convention at the BCEC. You don't even have to go outside to get from the hotel to the center.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Bill H
    US

    The Westin Boston Waterfront - Boston
    5.0 / 5
    Outstanding
    "Clean and Beautiful"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Nice, neat and professional!
    Genuine Hotels.com guest review
    2 night business trip in Mar 2013
    A Traveller
    US

    The Westin Boston Waterfront - Boston
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    The Westin Boston Waterfront - Boston
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Just an impeccably clean and quality hotel. Service was excellent at the desks. The restaurant was surprisingly good for a hotel restaurant. We would have gladly stayed a few more days.
    Genuine Hotels.com guest review
    1 night trip with friends in Mar 2013
    A Traveller
    US

    The Westin Boston Waterfront - Boston
    5.0 / 5
    Outstanding
    "Great Service"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Upon arrival I had a small cut on my finger; the concierge immediately got me a first aid kit. I was then in need of non-down pillows at 1 am (as I realized that is why I had an allergy) and was promptly greeted with a smile new pillows and comforter. Everyone had a smile even the guests. The bathroom was immaculate with a rainfall shower and a shower […] sprayer. Read more
    Genuine Hotels.com guest review
    2 night business trip in Mar 2013
    Heather
    US

    The Westin Boston Waterfront - Boston
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    The Westin Boston Waterfront - Boston
    5.0 / 5
    Outstanding
    "Boston Boat Show"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Hotel was very nice and convenient to the adjacent Expo center and beautiful redone Shore Drive. Parking was a bit procy for guests. Would stay again for sure
    Genuine Hotels.com guest review
    2 night business trip in Feb 2013
    A Traveller
    US

    The Westin Boston Waterfront - Boston
    5.0 / 5
    Outstanding
    "Great!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Hotel was great, staff friendly, nice ammmenties-absolutely would return, and recommend
    Genuine Hotels.com guest review
    3 night trip with friends in Feb 2013
    Diane
    US

    The Westin Boston Waterfront - Boston
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night family trip in Feb 2013
    A Traveller
    US

    The Westin Boston Waterfront - Boston
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    The Westin Boston Waterfront - Boston
    2.0 / 5
    Fair
    "Westin dosen't care about customer service"

    • Cleanliness
      5.0
    • Service
      1.0
    • Comfort
      4.0
    • Condition
      4.0
    Westin Waterfront knows they own the market for the BCEC. After numerous incidents happening and no hotel staff even caring it just show there is no customer service here. They don't care and know you will come back year after year because they are attached to the BCEC. Avoid hotel at all costs if possible.
    Genuine Hotels.com guest review
    9 night trip in Feb 2013
    Julie
    US

    The Westin Boston Waterfront - Boston
    5.0 / 5
    Outstanding
    "Best place to stay in Boston!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We absolutely love staying at the Westin. We have kids and the pool is great! So convenient to the children's museum and a quick cab ride downtown. We have stayed at the marriot long wharf before but always came back to the Westin. It's a better price and in my opinion much nicer than the marriot. The service, rooms, and of course the pool and workout […] room beat out the marriot long wharf hands down! Read more
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    Rebecca
    US

    The Westin Boston Waterfront - Boston
    5.0 / 5
    Outstanding
    "There is no perfect location."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We had 2 grandsons, 7 and 17, with us, and they really enjoyed the pool. The dining room was too expensive for us, but the concierge was helpful in finding a more reasonable place nearby for breakfast. we appreciated our view from the window.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    V.M.
    US

    The Westin Boston Waterfront - Boston
    5.0 / 5
    Outstanding
    "staff was awesome"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I was visiting Boston with my granddaughter and daughter. We needed a refrigerator and bed rails for my granddaughter and they immediately brought what we needed to our room.They also brought a Westin Kids bag of goodies for my granddaughter which made her very happy!
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    Mary T
    US

    The Westin Boston Waterfront - Boston
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    only thing that was kinda weird was that housekeeping knocked and came in real early...8am early...check out wasent till 11 I believe.Other then that I was very satisfied!
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    Athena
    US

    The Westin Boston Waterfront - Boston
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in Feb 2013
    A Traveller
    US

    The Westin Boston Waterfront - Boston
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    Peng
    US

    The Westin Boston Waterfront - Boston
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We stay there every year for a conference and always have a pleasant stay.
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    Sandi Manna
    US

    The Westin Boston Waterfront - Boston
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    Rock
    US

    The Westin Boston Waterfront - Boston
    5.0 / 5
    Outstanding
    "Great location for convention attendees"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Located in Boston's Waterfront, away from shopping and tourist sites. Next door to one of Boston's newest convention centers. Hotel is wonderful, but wouldn't recommend for tourists or families, strictly a business area, somewhat isolated.
    Genuine Expedia guest review
    Other trip
    Feb 17, 2013
    True Bostonian
    US

    The Westin Boston Waterfront - Boston
    5.0 / 5
    Outstanding
    "Stuck w/out power or heat had to get a room"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great!
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    RLamb
    US

    The Westin Boston Waterfront - Boston
    2.0 / 5
    Fair
    "Unsatisfied with almost everything"

    • Cleanliness
      5.0
    • Service
      2.0
    • Comfort
      5.0
    • Condition
      5.0
    The bar in the Lobby was horrible. The one bartender working it could not take care of the 5 customers he had. 15 min to get a beer and my wife didn't get her wine. We were waiting for our seat to be available at MJ o'connors. I didnt get to finish my beer because I had to wait so long and our table was available. The food was very good at MJ O'connors. […] The server came over very fast and I was happy because of the bar experience. after the food was delivered I didn't see the waitress for another 1/2 hour to 45 min. The room was very good including the pool and fitness area. My wife asked for a comb or brush via the phone to the front desk and they delivered a dog bed....ok. So when we had booked we were told that Parking was free.. I thought that was odd and great at the same tim considering it is Boston. The next morning when leaving I try to leave the garage and it cost me $35.00. WOW!! I tryed to explain to the front desk I was told it was free over the phone but they didn't care very much. I should have stayed at motel 8 in Braintree. Read more
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    MJD
    US

    The Westin Boston Waterfront - Boston
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    It was great. The food and parking is a bit pricey and there is no other place to park around there but the room and the facilities were great.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    Chris
    US

    The Westin Boston Waterfront - Boston
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    The Westin Boston Waterfront - Boston
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    great...even with the fire alarms going off 3 times at 2am!
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    The Westin Boston Waterfront - Boston
    4.0 / 5
    Excellent
    "As Expected ....."

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    Standard Westin experience -- clean & comfortable rooms, good service, etc. One thing that still gets me is the WiFi cost. I know it's minor and there's a infrastructure cost associated with it but come on! The Seaport Hotel in this same area is just as nice and has free wifi and will get my business in the future. I hate getting nickel & dimed for […] Wifi purchase, especially when I'm in town for multiple nights. Read more
    Genuine Hotels.com guest review
    1 night business trip in Dec 2012
    A Traveller
    US

    The Westin Boston Waterfront - Boston
    1.0 / 5
    Poor

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Jan 2013
    A Traveller
    US

    The Westin Boston Waterfront - Boston
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    A Traveller
    US

    The Westin Boston Waterfront - Boston
    5.0 / 5
    Outstanding
    "Always Come Back for More"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This was our third stay at the Westin Boston Waterfront. The hotel is absolutely beautiful in both decor and cleanliness. The staff has always been very accommodating with late check-ins and check-outs, requests for a refrigerator in the room, etc. At our most recent stay, we were given a handicap accessible room which basically meant that the room […] was much larger than typical and that there were metal bars in the bathroom. Another perk was that the room had a beautiful city view -- much nicer than when we paid for the city view room in the past! My only complaint was that the water pressure was much lower than I remembered, and the shower in the accessible room did not have the heavenly double shower head. The hotel also has a nice pool and hot tub, however on this visit I was noticing a little bit of mold or dirt around the hot tub which grossed me out a bit. We were finally able to dine at the City Bar, which was surprisingly very small but had the same menu as MJ O'Connors. There is also a small bar in the lobby called Birch Bar which was also open on NYE and the seasonal cocktails are to die for! Absolutely loved the shaken creme brulee. There is one last restaurant called Sauciety which is open for breakfast however we have not dined there -- it costs somewhere around $25 for a continental breakfast! There is free wifi in the lobby, however they want you to pay for both wireless and wired internet in the rooms. Read more
    Genuine Hotels.com guest review
    2 night business trip in Dec 2012
    Kelsey
    US

    The Westin Boston Waterfront - Boston
    5.0 / 5
    Outstanding
    "Great Romantic Night away"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    WE checked in during the storm and the front desk was very curtious. Once we came down to get a taxi they helped us out right away.
    Genuine Expedia guest review
    Other trip
    Dec 31, 2012
    A Traveller
    US

    The Westin Boston Waterfront - Boston
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Business trip
    Dec 21, 2012
    Shannon
    US

    The Westin Boston Waterfront - Boston
    4.0 / 5
    Excellent
    "Nice hotel, convenient location"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Really convenient location, have a nice restaurant, bar, starbucks, confortable room. No complaints.
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    A Traveller
    US

    The Westin Boston Waterfront - Boston
    3.0 / 5
    Good

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    While the bed was comfortable I must say I was not able to sleep due to the fire alarm light flashing like a disco ball in my room. While I understand it was a safety precaution, it prevented me from getting to sleep. Also the bathroom was relatively clean but the toilet could have used a good scrubbing. You could see the mildrew in the bowl.
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    WCasanova
    US

    The Westin Boston Waterfront - Boston
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This hotel is gorgeous. I go to Boston every year and this was by far the nicest I've stayed in. Very inexpensive too, compared to most hotels in the area. They also let us check in 9 hours early after a long overnight bus ride. Very friendly staff too!
    Genuine Hotels.com guest review
    2 night trip with friends in Dec 2012
    Jackie
    US

    The Westin Boston Waterfront - Boston
    2.0 / 5
    Fair
    "Yawn"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      4.0
    Checking in and checking out! They were so slow. Gosh they were incredibly slow. Really bad. Yawn!
    Genuine Expedia guest review
    Other trip
    Dec 8, 2012
    A Traveller
    US

    The Westin Boston Waterfront - Boston
    2.0 / 5
    Fair
    "In-Room Amenities Absent"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      4.0
    After flying into Boston on a late flight, I arrived at my room to find a completely empty fridge (no mini bar). I called room service multiple times to request water and there was no answer. No answer at the concierge desk either. After a while, I decided to call reservations, assuming they would pick up, and they did. Finally, after being in the room […] for over an hour, I was able to settle in with water. The next morning, I was happy to see that they offered in-room Starbucks coffee, only there was no sugar or creamer - but they did have two stir sticks (not sure what that was for). Besides the really comfortable bed, I felt like I was at a Holiday Inn. Read more
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    A Traveller
    US

    The Westin Boston Waterfront - Boston
    4.0 / 5
    Excellent
    "Connected to convention center"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Very pleased with hotel, staff and convenience.
    Genuine Hotels.com guest review
    3 night business trip in Nov 2012
    Carol
    US

    The Westin Boston Waterfront - Boston
    4.0 / 5
    Excellent
    "westin boston"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    stayed over one night in boston with a stay at the westin boston.
    Genuine Expedia guest review
    Other trip
    Nov 27, 2012
    A Traveller
    US

    The Westin Boston Waterfront - Boston
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Was shock to find out $90 for parking for a two night stay
    Genuine Hotels.com guest review
    2 night romance trip in Nov 2012
    A Traveller
    US

    The Westin Boston Waterfront - Boston
    4.0 / 5
    Excellent
    "Great stay and nice hotel"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      5.0
    The hotel could improve customer services. I had a hard time calling on the phone before getting to the hotel to speak with someone to answer questions. However, once I was there the stay was great. The room was great and I would pay my hard earned money to stay there again without thinking twice.
    Genuine Expedia guest review
    Other trip
    Nov 18, 2012
    A Traveller
    US

    The Westin Boston Waterfront - Boston
    2.0 / 5
    Fair
    "low water pressure in bath room"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    water pressure too low in the bath room and broken shower head.
    Genuine Expedia guest review
    Other trip
    Nov 16, 2012
    A Traveller
    US

    The Westin Boston Waterfront - Boston
    4.0 / 5
    Excellent
    "Relaxing Hotel with a beautiful view"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    There was construction going on so it wasn't fun getting to the hotel. Once we were there the Bell Man made an enjoyable check-in. Great person getting your bags and taking your car to park. Beautiful view of Lake Champlain. Sat for hours just looking at the lake.
    Genuine Expedia guest review
    Other trip
    Nov 13, 2012
    A Traveller
    US
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