Convenience of hotel location. comfortable room.Genuine Hotels.com guest review
"close to my conference place ( convention center)"
Internet and breakfast should be free with room because charges are very high.Genuine Hotels.com guest review
The Westin Boston Waterfront is a very nice hotel in a great area of Boston. The staff are very helpful and the rooms are immaculate. They are also very well appointed...i.e., it's so helpful having a mirror and outlets near the mirror in the room (and not just in the bathroom) as it helps when two people are getting ready to go out at the same time. […] Wish all hotels would be that considerate of their guests. Also love that they leave bottled water for the guests and coffee machine too! Read moreGenuine Hotels.com guest review
"Excellent hotel, fantastic location by waterfront"
Highly recommended! Excellent rooms; spotless, very comfy king size bed. Our room had a fridge. Top notch staff, concierge was very helpful. Cleaning staff brought us two more complimentary bottles of water. There is a Starbucks in the lobby along with a choice of restaurants. We had the breakfast buffet at Sauciety, which was a great bargain compared […] to the a la carte fare, and you could still order an omelet. There were many tasty choices including fresh fruit. The Westin Waterfront has a fantastic location and it was a bargain compared to the price of similar accommodations downtown. The hotel is attached to the new convention center. It has easy access to the waterfront with museums, boat tours, whale watching, ferries, water taxis, shopping, and plenty of food/bar choices. Check out the Harpoon Brewery. Short cab ride or 10-15 minute walk downtown; we took a stroll the next morning around the waterfront to the New England Aquarium. We were in town on Labor Day weekend so traffic, construction, and college students were on break but the hotel is easily accessible from highway when entering Boston. Read moreGenuine Hotels.com guest review
"nice but far"
It was really clean and the hall was classy. I have nothing bad to say despite the fact that we paid a lot for the room but there was nothing to do around the hotel and everything was an extra. The room looked the same as the room we had in a cheaper hotel the night before. I would have like to have the feeling of being in a 4stars hotel. 14min car […] ride to cambridge and attractions. Read moreGenuine Hotels.com guest review
The stay was amazing! The hotel is in prime location and absolutely gorgeous. The rooms are great. Very modern and all with great views. We had breakfast in the room on our first day, the food was great and the service nothing short of what we expected. Will be staying here again.Genuine Hotels.com guest review
Nice rooms but it should be for that price.Genuine Hotels.com guest review
Its was one of the best hotel stay experiences we have ever had. The facility was top of the line. It was clean, cozy but very modern. The staff were highly professional and very accomodating. They paid attention to every request we asked and even anticipated those that we were just thinking about. Most of all, the hotel made sure that my dog was comfortable. […] From it's luscious dog bed to its spacious and green lobby, it sure got a "2 paws up" from my pet. I will definitely come back to Westin Boston Waterfront. Simply superb! Read moreGenuine Hotels.com guest review
The hotel is close and convenient to everywhere we needed to be and comfortable. It was very nice all around.Genuine Hotels.com guest review
"Great weekend stay"
This was my first visit to Boston and I chose this hotel based on the good reviews and price. The hotel was very clean and modern looking. When I called to find out check in time I was told 3pm but when we arrived it was around noon time and we were able to check in immediately. We had a room fairly close to the elevators and we did hear a lot of the […] chatter from people walking to and from the elevators but aside from that I have no complaints about the room. The only downside was parking. It cost $35 to park in their lot and there was only metered parking around the hotel, but parking in general seemed to be horrible no matter where you went in Boston. I would definitely recommend this hotel and see myself staying there again next time I go to Boston. Read moreGenuine Hotels.com guest review
The front desk staff were extremely helpful, checkin took 3-5 min. The hotel is not in the main downtown area, but about a 10-15 min walk. There are several trolley tours that stop at the hotel every 15 minutes so we still found it convenient. We had booked a package with parking and even the day of check out, we were allowed to keep the car till 6pm. […] No fuss. Rooms were very clean. Was a pleasure to stay here. Read moreGenuine Hotels.com guest review
The walls were too thin. We could hear the partiers next door for most of the nightGenuine Hotels.com guest review
The only problem was that when I called the concierge to ask when the checkout time was, they told me it was 3:00pm. I reiterated that I meant checkout not check in, she still said 3:00pm. But when I went to the desk, the staff told me the check out time was noon. However the hotel is very accommodating and be willing to extend the checkout time.Genuine Hotels.com guest review
Our stay was great - it is a little far from Quincy Market area. The hotel and personnel were great and I would definitely stay here again.Genuine Hotels.com guest review
"Great Hotel for the Price"
Clean, friendly, good food - we were only there one night, so no full-blown review here, but can readily recommend them to anyone. NOT so close to many of most desired sites - we took a cab. But, close to Airport and the Cape Cod Ferry - which were our priorities. Took time to see the Isabella Stewart Gardner Museum - NOT one to be missed!Genuine Hotels.com guest review
Great. Managed water interruption very well.Genuine Hotels.com guest review
"Walking Distance to Blue Hills Pavilion"
We booked this hotel for the convenience of walking to Blue Hills Pavilion for our son's college graduation. It is an easy walk to the waterfront. We couldn't have been more please with the hotel itself. The staff was very friendly and accommodating, the room was modern and large with plenty of light, the gym was great, parking was easy, and the hotel […] was super clean. There are plenty of dining options within the hotel complex as well. Read moreGenuine Hotels.com guest review
The hotel was great and the staff was even better. I reserved 2 rooms at that particular hotel because the offer included free parking. When we ckecked in, because my brother's truck would not be able to get in to the parking garage they were wonderful in getting him a parking spot out front. However, they wanted to charge him a parking fee. After a […] very brief discussion, the employee checked with the hotel manager and the parking fee was waived without any argument or further discussion. The entire staff was always very professional and friendly and our rooms offered plenty of space to move around. The only negative comment I have is that it wasn't within walking distance to many of Boston's attractions (Quincy Market, Fenway Park). Read moreGenuine Hotels.com guest review
"Great Hotel on Bosto!n's Waterfront"
The location was excellent. Unbelievable customer service! We will go back again!Genuine Hotels.com guest review
"Beautiful and great location"
We loved it and will stay here again!Genuine Hotels.com guest review
Overall very nice, but being 2-3 miles from the airport and now having a shuttle is pretty lame. That and the cost of WiFi. Way too expensive in today's World.Genuine Hotels.com guest review
"Good Hotel for Boston Waterfront"
Good hotel for proximity to Boston Waterfront. A bit of a walk to the main downtown area. Since this Westin is in a major city, you can tell it's been used quite a bit - some tears in the desk chair and a little wear on the corners of some furniture. Bed and bathroom were comfortable and clean. Overall, good stay for my needs.Genuine Hotels.com guest review
Nice place, would stay again. Check-in was seamless, the bellman was extremely accommodating, The food, beverage and service at the City " bar, located on the lobby, was excellent.Genuine Hotels.com guest review
We were in town for the Mass. Bar Exam. The hotel was very accommodating to us and all the guests staying fir the exam. Great location! The room was very clean & the staff was helpful.Genuine Hotels.com guest review
Everyone was very pleasant and accommodating. The whole space was beautiful and the dining options were very convenient.Genuine Hotels.com guest review
"very nice hotel"
The hotel was very nice, no complaints.Genuine Hotels.com guest review
"Stay here for Provincetown Ferry"
We needed a good place to stay in Boston for a few days that was convenient to the Provincetown Ferry. This was the place. It takes ten minutes by cab to get to downtown Boston and only 15 minutes by foot carrying suitcases to get to the ferry. My only complaint about The Westin in general is the fee charged for WiFi. In a hotel of this caliber with […] rates as high as they are, I would expect free WiFi. I fell a bit nickled and dimed. Read moreGenuine Hotels.com guest review
We enjoyed our stayGenuine Hotels.com guest review
Excellent hotel. A little off the beaten track if you wanted to go somewhere besides the wharf, but I had a very good experience.Genuine Hotels.com guest review
"Not for the romantic at heart"
If you are looking for a romantic week-end getaway.....find another place. The hotel is on the outskirts of the exciting harbour, with boring views. Revolving door outside was out of order with nobody out front to help open doors. Room service and maid service was average at best. If you need a place to crash overnight on a business trip, it will do, […] otherwise, find somewhere else. Read moreGenuine Hotels.com guest review
"Relaxing off the beaten path"
Excellent accommodations, quiet and super clean. Would recommend this hotel to someone who wanted to be off the beaten path of downtown Boston. Cab rides to aquarium and Quincy Market readily available, but expect to pay $7-$8 fee to and from your destination. Pool was great. Concierge helpful. Would stay here again if i were traveling to Boston, but […] not planning to go into city each day. Read moreGenuine Hotels.com guest review
"Widespread Panic Family"
I couldn't ask for more in a hotel stay. Then again, a roof is all I need. After I closed the door to leave my room, I realized I had left my Goretex jacket in the closet. I asked a maid, who was a door over, if she would be so kind as to let me in to retrieve it. She was kind and receptive and I have my jacket. Good times, good people. Thank you!Genuine Hotels.com guest review
"Great hotel! Beautiful location!"
Stayed here for a single night so I could see my daughter off to the Marine Corps the next morning. Comfy beds, great atmosphere, fantastic Irish bar!!!Genuine Hotels.com guest review
"one day stay"
Very good hotel, good experience. House cleaning staff was a bit overzealous in entering the room without following protocol, but nothing serious. Will be glad to stay again.Genuine Hotels.com guest review
We loved this hotel! Very professional staff, great location and the food (breakfast) was good. We were also excited that at the same time we were there they were having a Walking Dead Convention with all the TV stars.Genuine Hotels.com guest review
"Nice Hotel but bad circumstances!"
We only stayed 1 night and our overall expereience was okay However, I would have liked to have been notified that there was a Walking Dead convention going on in the hotel. It was a bit distrubing to see people walking around with gapping wounds all over their bodies and then to top it off the fire alarm went off twice between 1am and 2am.Genuine Expedia guest review
"Nice Place, with nice people!"
Stopped into Boston for a quick show and stayed at the Westin. Have absolutely nothing bad to say, clean, friendly, and attentive to our requests.Genuine Expedia guest review
"Good for conference/business"
I stayed in that hotel because the next day I had a conference to attend in Boston World Trade Center. The site is just a block away. Very good room condition as well.Genuine Hotels.com guest review
"A very nice pet friendly hotel."
Our third visit to this Westin property. If you want to be in Southie, this is the place to stay. Wonderful staff, great lobby bar, and cheerful staff. A very solid 4+ star hotel!Genuine Expedia guest review
"Great location for convention center"
Excellent location for the convention center. Not too far to walk to North End, Quincy Market, aquarium, and many other locations.Genuine Hotels.com guest review
Stayed here for a conference. Extremely convenient location with lots of options for coffee etc on site and many restaurants in walking distance. Staff was phenomenal. Only con was paying so much for internet service-should be included considering three star hotels now give wireless included.Genuine Expedia guest review
Hotel staff was super nice and accommodating beyond anything I've experienced in years. Hotel was in a convenient location for my business stay.Genuine Hotels.com guest review
"Convenience to the convention center"
Overall experience was good. But due to the convention center conference handling the larger amount of guests or visitors was not good when it came to eating accomodations. Better anticipation and preparedness would have taken care of the issue.Genuine Expedia guest review
"NHL Playoff getaway - Boston"
Conveniebntly located by T station. Minutes from Logan airport. Good inhouse restaurant (pricey) and bar. Hotel staff was extremely helpful (Identifying good restaurants and how to to use the Boston Transit service)Genuine Hotels.com guest review
"birthday get away"
Staff was friendly. Room was clean but did not have enough towels or toiletries. View was the parking lot, I am beginning to think just because I book thru hotels.com , they are giving lousy views..They gave me handicap accessible room which made the room a little bigger which was nice.Genuine Hotels.com guest review
"Convention Adjacent -- But Worn"
This Hotel is the closest to the Convention center but garners a premium for location that is not as competitive to similar hotels in the area. The property is showing its age. The desk chair in my room had faux leather that was flaking off. Bathroom fixtures worn and medium to low water pressure.Genuine Hotels.com guest review
"Attached to the Convention Center!"
Sky way into the Boston Convention Center was so easy to use, staff was wonderful, food was outstanding as was the valet parking! Pricey but well worth it!Genuine Expedia guest review
"Welcome desk / Guest services could use some work"
(1) Our first impression was horrible. The woman who checked us in (can't remember her name but her name tag said her passion was "Her Son," was extremely rude. She did not make eye contact most of the time and barely spoke. (2) The hotel also failed to call us for our 3:00AM wake-up call - we could have missed our flight (3) While the valets during […] the day were great the ones on the night shift seemed a little lazy. We waited 5 minutes outside while 3 of them were hanging around talking. All in all, I would not stay at this hotel again. Read moreGenuine Hotels.com guest review
Place is nice but a bit expensive. Its close to convention center and far from downtown.Genuine Expedia guest review
A good choice next to the convention center. You will pa dearly for the convenience.Genuine Expedia guest review
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