"Relaxing off the beaten path"
Excellent accommodations, quiet and super clean. Would recommend this hotel to someone who wanted to be off the beaten path of downtown Boston. Cab rides to aquarium and Quincy Market readily available, but expect to pay $7-$8 fee to and from your destination. Pool was great. Concierge helpful. Would stay here again if i were traveling to Boston, but […] not planning to go into city each day. Read moreGenuine Hotels.com guest review
"Widespread Panic Family"
I couldn't ask for more in a hotel stay. Then again, a roof is all I need. After I closed the door to leave my room, I realized I had left my Goretex jacket in the closet. I asked a maid, who was a door over, if she would be so kind as to let me in to retrieve it. She was kind and receptive and I have my jacket. Good times, good people. Thank you!Genuine Hotels.com guest review
"Great hotel! Beautiful location!"
Stayed here for a single night so I could see my daughter off to the Marine Corps the next morning. Comfy beds, great atmosphere, fantastic Irish bar!!!Genuine Hotels.com guest review
"Nice hotel just off the beaten path."
It is new, clean, and contemporary... very close to bustling, downtown Boston conveniently located adjacent to the Convention Center. It has a restaurant and a comedy stage within it.Genuine Expedia guest review
"Very nice hotel"
We enjoyed our stay but could not believe based on the expense that they charge $35 for parking ! In addition at checkin they sent me to the wrong room where I disturbed the guests in that room. It took then 15 minutes to send someone up to let me into the right room. A complimentary something would have been a nice touch.Genuine Expedia guest review
"Great hotel, a bit isolated from the action"
The hotel was very comfortable, looks almost new, great mattresses and different firmness pillows to choose from. I had a room on the south of the building- nothing to see there, get a northerly view. I thought it was close to Quincy market, but I'm guessing its over a mile, though I did walk there and back.Genuine Expedia guest review
"one day stay"
Very good hotel, good experience. House cleaning staff was a bit overzealous in entering the room without following protocol, but nothing serious. Will be glad to stay again.Genuine Hotels.com guest review
Great place to stay near the World Trade Center, the Boston Convention & Exhibition Center, and Logan International Airport. Located away from the hustle and congestion of downtown but just a short walk to South Station.Genuine Expedia guest review
We loved this hotel! Very professional staff, great location and the food (breakfast) was good. We were also excited that at the same time we were there they were having a Walking Dead Convention with all the TV stars.Genuine Hotels.com guest review
"Nice Hotel but bad circumstances!"
We only stayed 1 night and our overall expereience was okay However, I would have liked to have been notified that there was a Walking Dead convention going on in the hotel. It was a bit distrubing to see people walking around with gapping wounds all over their bodies and then to top it off the fire alarm went off twice between 1am and 2am.Genuine Expedia guest review
"Nice Place, with nice people!"
Stopped into Boston for a quick show and stayed at the Westin. Have absolutely nothing bad to say, clean, friendly, and attentive to our requests.Genuine Expedia guest review
"Good for conference/business"
I stayed in that hotel because the next day I had a conference to attend in Boston World Trade Center. The site is just a block away. Very good room condition as well.Genuine Hotels.com guest review
"A very nice pet friendly hotel."
Our third visit to this Westin property. If you want to be in Southie, this is the place to stay. Wonderful staff, great lobby bar, and cheerful staff. A very solid 4+ star hotel!Genuine Expedia guest review
"Great location for convention center"
Excellent location for the convention center. Not too far to walk to North End, Quincy Market, aquarium, and many other locations.Genuine Hotels.com guest review
Stayed here for a conference. Extremely convenient location with lots of options for coffee etc on site and many restaurants in walking distance. Staff was phenomenal. Only con was paying so much for internet service-should be included considering three star hotels now give wireless included.Genuine Expedia guest review
Hotel staff was super nice and accommodating beyond anything I've experienced in years. Hotel was in a convenient location for my business stay.Genuine Hotels.com guest review
"Convenience to the convention center"
Overall experience was good. But due to the convention center conference handling the larger amount of guests or visitors was not good when it came to eating accomodations. Better anticipation and preparedness would have taken care of the issue.Genuine Expedia guest review
"NHL Playoff getaway - Boston"
Conveniebntly located by T station. Minutes from Logan airport. Good inhouse restaurant (pricey) and bar. Hotel staff was extremely helpful (Identifying good restaurants and how to to use the Boston Transit service)Genuine Hotels.com guest review
"birthday get away"
Staff was friendly. Room was clean but did not have enough towels or toiletries. View was the parking lot, I am beginning to think just because I book thru hotels.com , they are giving lousy views..They gave me handicap accessible room which made the room a little bigger which was nice.Genuine Hotels.com guest review
"Convention Adjacent -- But Worn"
This Hotel is the closest to the Convention center but garners a premium for location that is not as competitive to similar hotels in the area. The property is showing its age. The desk chair in my room had faux leather that was flaking off. Bathroom fixtures worn and medium to low water pressure.Genuine Hotels.com guest review
"Attached to the Convention Center!"
Sky way into the Boston Convention Center was so easy to use, staff was wonderful, food was outstanding as was the valet parking! Pricey but well worth it!Genuine Expedia guest review
"Welcome desk / Guest services could use some work"
(1) Our first impression was horrible. The woman who checked us in (can't remember her name but her name tag said her passion was "Her Son," was extremely rude. She did not make eye contact most of the time and barely spoke. (2) The hotel also failed to call us for our 3:00AM wake-up call - we could have missed our flight (3) While the valets during […] the day were great the ones on the night shift seemed a little lazy. We waited 5 minutes outside while 3 of them were hanging around talking. All in all, I would not stay at this hotel again. Read moreGenuine Hotels.com guest review
Place is nice but a bit expensive. Its close to convention center and far from downtown.Genuine Expedia guest review
A good choice next to the convention center. You will pa dearly for the convenience.Genuine Expedia guest review
"Great for business"
Perfect hotel for business purposes. Not many options within walking distance.Genuine Hotels.com guest review
The hotel was nice and Deb at the concierge desk was the best! Really friendly, made great recommendations for sight seeing etc.Genuine Hotels.com guest review
"The staff was wonderful"
I had a problem with someone trying to get in my room, but security was right there and very reassuring.Genuine Expedia guest review
No beverages in refrigadare, no snacks chair at desk in room was rippedGenuine Expedia guest review
The décor could use some updating.Genuine Hotels.com guest review
"Decent stay in Boston."
Hotel staff was pleasant and room was clean. The kids enjoyed the pool. It is on the south side of Boston but we had no problem walking into town though it is a hike. Overnight parking is not cheap however that seems to be a common thing with hotels in Boston. The two big disappointments were no free wi-fi in the rooms and that the room had double beds […] instead of queen beds. Read moreGenuine Expedia guest review
the hotel is beautiful....the beds are the best....there was one thing that bothered me though....in a hotel like this, there are no free outlets near the beds....any and all are used for lamps, clock radio...ect.....Genuine Expedia guest review
"Computer Game Convention with 16 year old son"
For a hotel that was accommodating at full capacity, these guys did not let us see them sweat. They handled the large numbers of people proficiently. Sometimes there was a line snaking outside of Starbucks- that was the worst thing. I'd gladly come here again for a convention considering it's connected to the Convention Center. I was able to walk around […] Boston, shop or dine off site while my 16 year old enjoyed the PAX East convention. There were also add to gaming activities in the hotel common areas after convention hours- I thought that was a great idea. The young man with dark hair and tan complexion that ran the front desk over that weekend was excellent as well as room service people and the 3 dudes that ran the Birch Bar. Read moreGenuine Hotels.com guest review
I will never recommend this hotel to anyone, ever.Genuine Hotels.com guest review
We loved everything about the hotel, everyone was very friendly and attentive. Our only minor complaint, when we wanted to relax and watch tv, the cable server is very outdated.Genuine Hotels.com guest review
"Excellent Hotel & Staff"
The hotel and staff are excellent. They do everything they can to make your stay enjoyable. The rooms are clean,comfortable and bright. I would strongly recommend this hotel to family and friends and it will be my go to place when visiting Boston.Genuine Hotels.com guest review
"Not on the water"
If you are looking to be on the water this is not your hotel, you can see the water from the 9th floor and above. If your not worried about being water front this is a fine place to stay.Genuine Hotels.com guest review
I had heard a lot of great things about this hotel in Boston so I was a little disappointed. The TV remote was broken, the curtains were broken, I ordered a cappuccino from room service and the machine was broken. I guess I expected a little more from an upscale hotel. But the room was big and the bed was wonderful! Great locationGenuine Hotels.com guest review
goodGenuine Hotels.com guest review
The down side I found with the hotel was that they didn't provide free wi-fi which I thought was odd. Parking was also not free $35 to park over night and $45 for valet. This was not a cheap hotel to stay at, I was disappointment that these things were not provided!Genuine Hotels.com guest review
"$220/night??? Should have been more like $120..."
The front desk staff and housekeeping staff were wonderfully pleasant. The room quality was not what I expected for the amount we paid. Our rooms curtain was broken, and appeared to have been broken for a while. There was a noticeable layer of dust on the dresser and night stand. The office chair that was in the room was worn through the leather so […] the insides of the chair were visible. After paying for the room charge, the internet was a lot extra (which we didn't use) but it couldn't be included? Hotel itself was beautiful, location is perfect for me and my family to spend a few days in the city. Having a restaurant in the hotel was convenient, although very over priced for an Irish pub. I do understand that it is a very large facility, but having taking my family with 2 kids, it was not enjoyable to hear people and doors closing at all hours of the night. Maybe consider having quite hours for certain floors that have families, or early flights to avoid the noise all night. Read moreGenuine Expedia guest review
"Forced to stay due to flight cancellation..."
The hotel was nice, and for the most part the service was okay. I was promised a fan in my room because I can't sleep without one, and it was never delivered. So with that being said, I didn't sleep. Had this fan been brought to my room, as promised, these ratings would have been higher. The quality of my rest is compared to that of just staying the […] night at the airport... Read moreGenuine Hotels.com guest review
"Very nice hotel"
Very good place to stay for a short trip. This hotel is very closed to the good seafood restaurants.Genuine Expedia guest review
very nice!Genuine Hotels.com guest review
Met expectationsGenuine Hotels.com guest review
This is an ideal hotel for a business traveler visiting Boston. New, clean, no-fuss hotel. Only downside is that I was there during a low-season and the Starbucks was closed after 1pm! But everyone at the property was accommodating and helpful.Genuine Hotels.com guest review
"Good hotel for price"
Staff very nice and professionalGenuine Expedia guest review
This was a business stay at what turned out to be a very posh hotel in the heart of the Boston business district. Great location. Great value.Genuine Hotels.com guest review
"Fun night in the city"
The hotel was much more than I expected. The lobby was beautiful, the staff was very friendly and accommodating and the room was clean and cozy. I would definitely stay at this hotel again.Genuine Expedia guest review
"Elegant but simply, very nice."
A short stay, staff was very friendly and helpful with getting cab service and looking for restaurant. Only disappointment, add says waterfront, I wouldn't say so.Genuine Expedia guest review
Gorgeous hotel. rooms were very spacious and bedding was clean and comfortable as always. All updated features throughout the room, lobby and restaurant area. I was only there for one night and it was about 10 degrees out, so not sure about what's in the area. Would definitely stay there again.Genuine Hotels.com guest review
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