All hotels in Boston, Massachusetts, United States of America
1 room, 2 adults
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425 Summer St, Boston, MA, 02210, United States of America, ‏‎800-491-6126
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4.4 / 5Excellent

Score breakdown (from 656 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.4
  • Comfort
    4.5
  • Condition
    4.6
  • Neighborhood
    4.1
4.0 / 5Excellent
"Comfortable and Convenient"
Our family stayed in 2 adjoining rooms which gave us plenty of space. We were 2 adults and 5 children between the ages of 14 and 17. We came for the PAX convention and loved the convenience of being able to walk from inside the Hotel over to the convention center. The hotel staff was attentive to our needs and responded quickly when called (for extra towels, shampoo, etc...) The restaurant options in the Hotel were great (a little pricey) and the AM buffet at Sauciety was perfect. We would definitely stay here again should the opportunity arise.
Genuine Hotels.com guest review
3 night family trip Mar 5, 2015
Barbara
US
2.0 / 5Fair
"Not as advertised"
Awful rooms. I'm lucky the desk did not fall on top of me when I used it. And the water pressure was barely a drip.
Genuine Expedia guest review
Other trip Mar 6, 2015
A Traveler
US
5.0 / 5Outstanding
"Volleyball"
We were there for a volleyball tournament and there were a million kids everywhere - but you had people in the halls giving directions and the staff was fantastic.
Genuine Hotels.com guest review
1 night family trip Feb 28, 2015
Mary
US
5.0 / 5Outstanding
"Nice time in Boston"
Great location with an easy walk to the Seaport area or Downtown. Tough parking with all of the snow and the garage is really tight.
Genuine Hotels.com guest review
1 night romance trip Feb 21, 2015
Marie
US
4.0 / 5Excellent
We had a decent stay at the Westin. The access for either valet or self park was excellent. Nice staff at check in. Room service was decent but pricey. Plenty of on-site food and drinks downstairs. Attached to the convention center which is a bonus. I would stay again but would probably spend less money at the hotel and more taking a car to restaurants and bars elsewhere in the city.
Genuine Expedia guest review
Other trip Feb 23, 2015
A Traveler
US
5.0 / 5Outstanding
"Excellent Place to Get Away"
We thoroughly enjoyed our stay and enjoyed the Boston views. The hotel was well maintained and very clean. We did not enjoy paying the high overnight parking fee.
Genuine Hotels.com guest review
2 night family trip Jan 2, 2015
Lisa
US
5.0 / 5Outstanding
"Great hotel!"
Great location, Sunday's late check out was great! Rooms are large and clean, bed was super comfy, room service was quick and delicious, staff was so friendly and helpful. Would definitely stay again.
Genuine Hotels.com guest review
1 night romance trip Jan 24, 2015
Kara
US
4.0 / 5Excellent
"Very comfortable"
Had weekend stay very comfortable would have been nice with additional tea bags only 1 provided
Genuine Expedia guest review
Other trip Jan 12, 2015
A Traveler
US
5.0 / 5Outstanding
"Inauguration party"
We came for the Governor's inauguration party and we thought it was great that we didn't have to go outside to go to the Convention Center. The hotel and center are connected. The rooms were very nice and we really enjoyed our stay. The beds were comfortable and the shower was really great.
Genuine Hotels.com guest review
1 night romance trip Jan 8, 2015
Donna
US
5.0 / 5Outstanding
"Great stay"
Excellent hotel. Perfect location super clean oysters were incredible
Genuine Hotels.com guest review
1 night business trip Dec 28, 2014
joe
US
3.0 / 5Good
"Had a party next door"
We stayed for the New Years. We checked in in the afternoon and there was already loud music coming from the room next door. At around 6pm I called to complained and the receptionist said they would ask the people next door to lower the music. Nothing happened. The music started getting louder and louder and we noticed there were more people arriving to what seemed to be a party. Awful...
Genuine Expedia guest review
Other trip Jan 2, 2015
A Traveler
US
5.0 / 5Outstanding
My girlfriend and I stayed at the Westin to celebrate our first Christmas together and it was an amazing experience! The staff is great and the hotel is everything and more! We could not have asked for a better vacation and are sure to stay there again! :)
Genuine Venere guest review
Other trip Dec 31, 2014
A Traveler
US
4.0 / 5Excellent
"Good stay"
It was great for what we needed it for. the staff was friendly and it was clean.
Genuine Hotels.com guest review
1 night family trip Dec 27, 2014
A Traveler
US
5.0 / 5Outstanding
"beautiful hotel in a great location"
beautiful hotel in a great location
Genuine Hotels.com guest review
1 night family trip Dec 27, 2014
Edward
US
5.0 / 5Outstanding
"Everything you could want in a hotel"
Needed a room for a couple of nights while some friends were in town. The location is great, the staff, even better. And the price for the hotel couldn't be beat! Plus they have 24 hour room service.
Genuine Hotels.com guest review
2 night trip with friends Dec 26, 2014
Niles
US
5.0 / 5Outstanding
"I'd stay here again"
Hotel, room, Sauciety restaurant, O'Connor's irish pub, large public lobby lounge were all good. Fast internet surcharge was a bit pricy. City Bar was closed for private event the night we tried to go there. Most other bars and restaurants were a 10-minute walk away on the other side of the highway, in an area with extensive construction. Overall a good experience, and I'd stay here again.
Genuine Hotels.com guest review
3 night business trip Dec 16, 2014
Steve
US
5.0 / 5Outstanding
"enjoyed my stay"
nice room, comfortable, lots of nice seafood resturants and bars in walking distance. Only 20 minute walk into downtown too. Service was good too, staff made some great recommendations. Free parking was a great bonus with our booking too
Genuine Hotels.com guest review
2 night romance trip Dec 12, 2014
SEAN
US
5.0 / 5Outstanding
"Great Stay!"
Valet was great Front Desk were very accommodating Restaurant personnel were fantastic
Genuine Hotels.com guest review
1 night family trip Dec 12, 2014
Aaron
US
5.0 / 5Outstanding
Beautiful view of the city! Great bathroom, bedding and floor to ceiling window in our room. The on-site amenities were great! The only thing I would suggest is a better choice of breakfast options at the on site restaurant.
Genuine Expedia guest review
Other trip Dec 16, 2014
A Traveler
US
5.0 / 5Outstanding
"Clean and modern and incredibly comfortable room."
Stayed for one night while attending a Christmas party in Boston. I chose this hotel because of the convenient location. Self parking was a bonus as it was right under the hotel. Friendly staff and extremely comfy beds.
Genuine Expedia guest review
Other trip Dec 13, 2014
Madelyn
US
5.0 / 5Outstanding
"Clean"
This was one of the best hotel we have ever stay, quiet, clean and very friendly.
Genuine Hotels.com guest review
1 night romance trip Dec 6, 2014
Stephen R
US
5.0 / 5Outstanding
"Great accomodations! A must stay!"
Very friendly staff. Immaculate rooms. I would stay there again and I would definitely recommend to friends and family.
Genuine Hotels.com guest review
1 night trip with friends Dec 6, 2014
Annette
US
4.0 / 5Excellent
"Black Friday"
My family liked that we stayed on the 14th floor and had a great view. The pool and work out room was great... no near buds were provided. Everyone was very friendly. Parking was easy. The beds were very comfortable. The biggest deterrent was that WIFI cost 15.00, which is very odd. It was black Friday and I really could not shop online without paying 15.00.
Genuine Hotels.com guest review
1 night family trip Nov 28, 2014
A Traveler
US
5.0 / 5Outstanding
"helpful staff"
arrived very alte at night. upgraded room,asisted with baggage. Very helpful
Genuine Expedia guest review
Other trip Nov 30, 2014
A Traveler
US
2.0 / 5Fair
"Waterfront, it is not!"
Filthy room. Chair has black stains. Mold on vent panels in bathroom. Side table beside bed was taken off wall for repairs. Not put back prior to our arrival. Hotel is SO RUN DOWN. Needs help.
Genuine Hotels.com guest review
1 night business trip Nov 20, 2014
William
US
3.0 / 5Good
It was nice but a lot of money for a small room with a terrible view.
Genuine Expedia guest review
Other trip Nov 20, 2014
KC
US
5.0 / 5Outstanding
beautiful new hotel. Write next to the convention center.
Genuine Expedia guest review
Other trip Nov 14, 2014
A Traveler
US
3.0 / 5Good
"A trip to Boston Convention Center"
About 30 minutes round trip from the Hotel to downtown if you take cab. Overall the room was quite clean, but there was a stain in the inner bed sheet. Water in the restroom also runs slow. Power outlets are hidden behind the nightstand next to bed, so they are hard to reach. You may need to charge your phone on the working table.
Genuine Hotels.com guest review
1 night romance trip Nov 7, 2014
Shanshan
US
3.0 / 5Good
"Meh"
Isolated neighborhood unless you want the convention center
Genuine Hotels.com guest review
1 night business trip Nov 1, 2014
A Traveler
US
4.0 / 5Excellent
"Good - but overpiced"
Very Nice Hotel - but WAY overpriced and WI-Fi is NOT free?!?
Genuine Hotels.com guest review
1 night family trip Oct 25, 2014
Raymond
US
4.0 / 5Excellent
"Visit to Boston"
My wife and I were in boston for athe Clemson/ Bc football game and wanted a nice, centrallly located hotel. The Westin Waterfront was extremely nice. Great view of thje city from 12th floor room. Check in was fine as was the direction and help from the concierge. We did not use thei restaurants, but di eat @ the on site Irish bat/sports bar. Very food bar food and drink.
Genuine Expedia guest review
Other trip Oct 21, 2014
Jody
US
3.0 / 5Good
A very busy hotel, full of rude and drunk convention goers, but otherwise a easy drive to the airport
Genuine Expedia guest review
Other trip Oct 14, 2014
yt
US
2.0 / 5Fair
Over priced for room quality. Stayed in much better hotel in same area for money. Also not waterfront as title suggests. Disappointing
Genuine Expedia guest review
Other trip Oct 11, 2014
A Traveler
US
5.0 / 5Outstanding
"Paul Revere would like it"
Stayed two nights and spent the days doing the historical tours on our own - the hotel was in proximity to these venues and when it was time to go - close to the airport.
Genuine Hotels.com guest review
2 night family trip Oct 3, 2014
Salomon
US
4.0 / 5Excellent
"Boston Trip"
Internet charges are inapproiate in this day and age
Genuine Expedia guest review
Other trip Oct 7, 2014
A Traveler
US
5.0 / 5Outstanding
"Very nice hotel"
We only stayed one night, but it couldn't have been any better.
Genuine Expedia guest review
Other trip Oct 6, 2014
Traci
US
3.0 / 5Good
"DONT STAY UNLESS YOU HAVE BUSINESS TO ATTEND"
NICE HOTEL, BUT NOT WORTH THE $500 + WE SHELLED OUT FOR A STANDARD ROOM, WE WERE TAKEN ADVANTAGE OF. BUT HAD TO STAY OVER ROOM WAS BOOKED A WEEK IN ADVANCE, WIFI $6.99 PER HOUR, PARKING $41.00 BREAKFAST $60.00 MUCH BETTER OPTIONS IN BOSTON..
Genuine Hotels.com guest review
1 night trip Sep 27, 2014
JOE
US
5.0 / 5Outstanding
"Lion King at Boston Opera House"
Hotel stay was excellent. Staff were friendly and courteous. Hotel is located about a mile from Opera House, inexpensive cab ride to and from.
Genuine Expedia guest review
Other trip Sep 29, 2014
Fran
US
5.0 / 5Outstanding
"very comfortable but lousy food"
very comfortable room, good towels, linens, and bath products. breakfast insanely overpriced for mediocre food.
Genuine Hotels.com guest review
1 night trip Sep 26, 2014
A Traveler
US
4.0 / 5Excellent
"Nice Hotel in a remote location"
The Westin Boston Waterfront is huge conventioneers hotel but the service was good and the room was large and well maintained. The location is a little remote unless you're going to the convention center next door. Otherwise you need to walk a bit to get to the waterfront, neighborhoods, restaurants etc. We rented bikes and took cabs as needed. Still a good hotel and worth checking out. Seattle Traveller
Genuine Hotels.com guest review
3 night trip with friends Sep 11, 2014
Seattle Traveller
US
5.0 / 5Outstanding
"Almost perfect"
The Westin Waterfront is a great place to stay for business or pleasure. Great area to be with lots of fun stuff to do within walking distance. Everyone was super friendly! The only negative for me was the air conditioner in the room barely worked. It was on, and set to as high as it goes, but really never cooled the room as much as I would have liked. If it wasn't for that, I would have ranked higher for comfort as the room, bed, and bathroom were all very comfortable. Great views through huge windows with room darkening curtains. Our favorite amenity was probably the 24-hour room service!
Genuine Hotels.com guest review
1 night trip Sep 15, 2014
Greg
US
4.0 / 5Excellent
"AA+"
Convenience of hotel location. comfortable room.
Genuine Hotels.com guest review
1 night business trip Sep 13, 2014
A Traveler
US
4.0 / 5Excellent
"close to my conference place ( convention center)"
Internet and breakfast should be free with room because charges are very high.
Genuine Hotels.com guest review
1 night business trip Sep 13, 2014
A Traveler
US
4.0 / 5Excellent
Good value for the price and great location with easy transportation access
Genuine Expedia guest review
Other trip Sep 14, 2014
Chris
US
5.0 / 5Outstanding
"Easy Stay"
The Westin Boston Waterfront is a very nice hotel in a great area of Boston. The staff are very helpful and the rooms are immaculate. They are also very well appointed...i.e., it's so helpful having a mirror and outlets near the mirror in the room (and not just in the bathroom) as it helps when two people are getting ready to go out at the same time. Wish all hotels would be that considerate of their guests. Also love that they leave bottled water for the guests and coffee machine too!
Genuine Hotels.com guest review
2 night trip Sep 5, 2014
Dianne
US
5.0 / 5Outstanding
"Excellent Hotel for the price"
This is my second time here. I have been impressed both times by the quality of the hotel and the professionalism of its staff. It is also near the Boston Harbor and there are a lot of great activities nearby.
Genuine Expedia guest review
Other trip Sep 8, 2014
Tony
US
5.0 / 5Outstanding
"Excellent hotel, fantastic location by waterfront"
Highly recommended! Excellent rooms; spotless, very comfy king size bed. Our room had a fridge. Top notch staff, concierge was very helpful. Cleaning staff brought us two more complimentary bottles of water. There is a Starbucks in the lobby along with a choice of restaurants. We had the breakfast buffet at Sauciety, which was a great bargain compared to the a la carte fare, and you could still order an omelet. There were many tasty choices including fresh fruit. The Westin Waterfront has a fantastic location and it was a bargain compared to the price of similar accommodations downtown. The hotel is attached to the new convention center. It has easy access to the waterfront with museums, boat tours, whale watching, ferries, water taxis, shopping, and plenty of food/bar choices. Check out the Harpoon Brewery. Short cab ride or 10-15 minute walk downtown; we took a stroll the next morning around the waterfront to the New England Aquarium. We were in town on Labor Day weekend so traffic, construction, and college students were on break but the hotel is easily accessible from highway when entering Boston.
Genuine Hotels.com guest review
1 night trip Aug 31, 2014
Barbara
US
5.0 / 5Outstanding
"nice but far"
It was really clean and the hall was classy. I have nothing bad to say despite the fact that we paid a lot for the room but there was nothing to do around the hotel and everything was an extra. The room looked the same as the room we had in a cheaper hotel the night before. I would have like to have the feeling of being in a 4stars hotel. 14min car ride to cambridge and attractions.
Genuine Hotels.com guest review
1 night business trip Aug 31, 2014
A Traveler
US
5.0 / 5Outstanding
"Great location!"
The stay was amazing! The hotel is in prime location and absolutely gorgeous. The rooms are great. Very modern and all with great views. We had breakfast in the room on our first day, the food was great and the service nothing short of what we expected. Will be staying here again.
Genuine Hotels.com guest review
2 night romance trip Aug 30, 2014
Jerry
US
4.0 / 5Excellent
Nice rooms but it should be for that price.
Genuine Hotels.com guest review
1 night business trip Sep 3, 2014
D
US
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