This hotel was excellent. Executive room was very nice, spacious and well decorated. View was excellent from the room on the 20th floor. We really enjoyed the executive room, which you get entry with when staying in executive room. I will be definitely staying here again and would recommend everyone to stay here. 10/10Genuine Expedia guest review
"Holes in bed sheets?????"
Had a lovely stay other them holes in the bed sheets and alot of dust of the sit tables.Dont think i will stay again for the money it cost.Genuine Hotels.com guest review
"Great room, shame about the admin."
Arrived at 2.15 to be told room wasn't ready. Waited until 3.10 then left bag and jumper which were to be put in the room. When we cam back after attending a gig disappointed to find that bag was not in the room but still in the office. Bill was pushed under the door showing a USA address, confirming we didn't owe anything but with a 1 pound charitable […] donation which I declined. Room was fantastic though and breakfast was good. Read moreGenuine Hotels.com guest review
"My son and I visited for the weekend"
The hotel is clean and well appointed. Location good. The bar is a nightmare.I have stayed twice and there is never enough staff. You can stand for 15 mins waiting to get served and not even an apology. I arrived wet after being caught in a rain shower and the staff could offer zero help to get my clothes dry ( I was not impressed) and had my wet son […] standing next to me. Very poor effort by the staff. Read moreGenuine Hotels.com guest review
"Hotel stay...not bad"
No issues with staff or facilities...all were excellent. Only issue we experienced was with the air conditioning system which kept malfunctioning on a few occasions. To be fair each time we reported it, someone was promptly sent to repair it. After the third time we were moved to another room. I would have no problem recommending this hotel to anyo […] ne. Read moreGenuine Expedia guest review
Hotel was very good, staff where very helpful considering that when we arrived at reception they hadn't received any confirmation from hotels.com about our booking wouldn't consider booking with them again.Genuine Hotels.com guest review
"Lovely hotel, with a bit of a twist..."
Lovely hotel, very comfortable, good service, great breakfast. The only thing that really let it down was that the loo had a window directly onto the bedroom - which whilst opaque, meant that anyone going to the loo in the middle of the night automatically lit up the bedroom!Genuine Hotels.com guest review
"Nice, modern, clean hotel."
Hotel was great. Very clean, modern inside and staff were friendly. Mini bar in room and room service is expensive but aren't they all! Would recommend this hotel on a romantic weekend away.Genuine Hotels.com guest review
"City centre hotel"
Great rooms and location, smooth check in and all reception staff very helpfulGenuine Expedia guest review
"Used the hotel for a base while going to a concert"
Its close to the train stations as well as the shopping centre and the MEN arena.Genuine Expedia guest review
"absoloutly loved this hotel. 1st class stay"
gorgeous hotel.lovely faclities.brilliant staff.great foid. will definitley be backGenuine Expedia guest review
"Could do better!"
Everything was excellent except attention to detail. Our room was not tidied until we requested it to be done at 6pm. Even then they overlooked the bathroom and did not replace the towels that were in the bath. It was a hassle that was unnecessary.Genuine Hotels.com guest review
Only downside was breakfast - not really hot hot / and a real struggle to get a decent cup of tea.Genuine Hotels.com guest review
"Very convenient with a touch of class"
Really enjoyed the atmosphere and elegance of the Hilton. Great location and the centre of the hub of social life in Manchester.Genuine Hotels.com guest review
"Good location, good service"
Great hotel location and rooms well equipped. Wi-fi over pricedGenuine Hotels.com guest review
"Very nice hotel"
This is an excellent hotel, very well looked after by staff. Excellent room, everything you would expect including a comfortable bed. Very clean. Perfect breakfast. Highly recommended.Genuine Hotels.com guest review
"Great Location, shame about the service"
Hotel is in a great location. Room was very clean, modern and comfortable. A little un-happy the hotel doesn't offer free wifi as standard. Front Desk service could be better. I was not offered breakfast, they did not state a credit card was needed in order to make other charges to my room (I handed a debit card when they asked for a card). This caused […] a little embarrassment when trying to pay my bar bill at end of night. Read moreGenuine Hotels.com guest review
"Good hotel right in city centre"
Lovely for our stay over in Manchester, beautiful roomGenuine Expedia guest review
"Excellent in all respects"
Excellent hotel with good service and amazing views of the city from the Executive roomsGenuine Hotels.com guest review
"very impressive hotel."
Visited the pool/sauna/steam room on several occasions, both saturday and sunday.Genuine Expedia guest review
Really nice room, good price, close to good restaurants and bars, slightly marked down on room comfort as the bed wasn't the most comfortable.Genuine Expedia guest review
"Patronising & discriminatory policy to access bar."
Executive room great view, good size, a little dusty. Friendly staff too...but then wait until you try to use the bar on the 23rd floor....as a resident to entertain friends......hilarious!!!! If you are wearing trainers you can not get in.....I think the rationale behind the policy is that all Mancunians wearing trainers are likely to cause a riot, […] beat up old ladies or ...well who knows. My lovely friend in trainers is a 50 year old Chinese business man, all other clothes very respectable, rather conservative in fact. But those trainers gave the real thug he must be away!! Thank you Hilton for revealing this to me. There were; however, many other people in the bar in pumps, trainers and deck shoes. I took photos of feet, a new experience, people very obliging and sympathetic. The many managers, waiters receptionists I spoke to all sympathised but would not let my very dangerous friend into the bar. Apparently his trainers were "heavily logoed" ( a small tick on side) a sure sign of deviant and dangerous tendencies. "Even Mick Jagger in trainers would be refused entry!!" (My friend only wanted to pick up his wife and give her a lift home.) And so I checked out early and saved myself a couple of hundred quid, made a stand against discrimination and experienced my first ever feedback role on the internet. There is always a silver lining! Friends house in Manchester much better service and breakfast too. But warning there are mancunians in trainers residing there. Read moreGenuine Expedia guest review
We booked the Hilton for a quick night away with friends. Rooms are great. We had rooms on the 11th & 12th floors with fantastic views. Rooms have floor to ceiling windows. Easy quick check in & helpful staff. Great pool and jacuzzi too. Bar on the 23rd floor is worth a visit though they do keep a bit of a false queue going.Genuine Expedia guest review
Pleasant stay, excellent facilities,friendly staff.Genuine Expedia guest review
"Marred by antics of bar manager"
Experience was marred by the antics of a jobsworth bar manager in the main bar (Cloud 23), who wouldn't understand customer relations if it poked him in the eye. He was rescued by his management, who acted very courteously and professionally, but it shouldn't be like that.Genuine Expedia guest review
"Great location for all in centre manchester"
Very easy to find and get to. Great location for everything in central in manchester. 3 minute walk from spinney fields, 1 minute to deansgate. Breakfast is good but my advice is to order fresh eggs how you like. A cocktail in cloud 23 is a mostGenuine Expedia guest review
Thoroughly enjoyed my stay at the Hilton. Very reasonably priced too! Will return and would use Hotels.com too :)Genuine Hotels.com guest review
"Lovely hotel, friendly staff, amazing cocktails!"
We had a great stay in a standard queen room. The bed was lovely and comfy, and the room was well laid out. Great view over the city from the 13th floor, and very quiet. There were quite a few hand prints on the big windows which made me feel the cleaning could have been a bit more thorough, especially as this was such a feature of the room. Also, in […] the evening I found the light in the bathroom and the bedroom very dim for doing my makeup! We spent the evening enjoying some incredible cocktails at the Cloud 23 bar, and used the pool and sauna facilities the next morning after checking out. The staff were all very friendly and informative. Would definitely recommend this hotel and will stay here again next time I find a good deal! Read moreGenuine Hotels.com guest review
"Lovely hotel on deansgate"
Lovely hotel . Staff helpful & friendly . Room nice but a musky smell coming from the bathroom we think it was the bath . Not nice when u arrive back at your room after 12 .Genuine Expedia guest review
"Good but so easily great"
Check in was quick and hassle free, just what you need after a long exhausting journey. Room was spacious with enough space to put all your bits and bobs, bed was really comfy :) However, I was disappointed with the fact you had to pay for WiFi. This is something I would have thought to be standard in any hotel these days! Also no bathrobes?! My! Things […] have changed at the Hilton. Breakfast was greatly enjoyed, a good selection to choose from and friendly and helpful staff offering you tea and coffees. Service in the hotel generally was excellent from the concierge through to the cleaners, everyone was helpful and polite. The only place the service fell down was at the spa where the blonde lady was abrupt and quite frankly rude cutting me off mid-sentence and always saying she was busy, huffing when asked something. If it wasn’t for my spa experience I would have given a 5 for the service. The pool, sauna, Jacuzzi and steam room where amazing, just what I needed after a hectic day. The views from the hotel are quite spectacular from the pool and saying that the room as well especially at night. Overall I had a great stay but please why skimp on WiFi and bathrobes when you want to stand for quality? It doesn’t make sense. But thanks to the staff (minus blonde spa woman) who made it a pleasurable and comfortable stay. Thank you Read moreGenuine Hotels.com guest review
"great location - however not value for money"
Great location in the City centre and friendly staff, great views of Manchester and good size hotel room. However was not clean to a satisfactory level and was not value for money as I believe you pay for the 'Hilton' name as rooms are pretty basic. Breakfast is dreadful and overpriced - quality that you would expect from a budget hotel.Genuine Hotels.com guest review
WE HAD AN EXCELLENT WEEKEND IN MANCHESTER STAYING AT THE HILTON WHICH WAS TOP CLASS ACCOMMODATIONGenuine Expedia guest review
"The lap of luxury!"
A world-class facility...highly professional, wonderful views from the room, amazing cocktail bar on the 23rd floor!Genuine Expedia guest review
"Perfect for an escape to a wonderful city"
We were welcomed by friendly and helpful staff. It was as if nothing we asked of them was too much trouble. Not only did they give us information we needed about the hotel but also about the city, places to eat and visit. The room was great, the floor length windows gave great views of the city and even though we had one of the most basic rooms there […] was a lot of space and it felt luxurious. The location of the hotel was good- we spent time in Spinningfields, the main shopping areas and the northern quarter easily. A visit to the Cloud 23 bar is a must; great drinks, service and views! Read moreGenuine Expedia guest review
I only stayed one night but was very pleased with this hotel. However I would like to have been at a front facing room so that I had a view of the city centre and higher than the 7th floor. The hotel is about 20 mins walk from town centre so if you're looking for somewhere closer maybe try the doubletree instead which I might next time I'm im Manchester […] however the city has great transport links. Read moreGenuine Expedia guest review
we had a lovely stay .food was good and service was brill .price was great to had the deal for £30 plus bottle of wine.and then ended night in cloud 23 .amazeing view of manchester .and the service was great to .Genuine Hotels.com guest review
Room and breakfast were very good. Front desk help on Check In / Out was speedy and friendly. Wellness facility average. No soap in showers. Not really much equipment. It was pretty crowded.Genuine Hotels.com guest review
"Modern and spacious"
I had a standard room on the 10th floor and the view was amazing . The room was modern and spacious with all mod cons. Lovely toiletries in the bathroom. Pool was quite small but great for lane swimming. I had breakfast in my room which was well worth the £6 tray chargeGenuine Hotels.com guest review
The first room we checked into had a dreadful smell of drains. We reported this and we were moved straight away. The room we stayed in was nice, although there were random hairs on the carpet and the room was a bit dusty. The facilities at the hotel are fantastic and bar 23 is amazing (a bit pricy though!). The gym, sauna and steam room are great and […] the pool a nice size. The view from our room window was wonderful (11th floor). Worth a visit! Read moreGenuine Expedia guest review
disappointing from start to finish - goto roomzzz much betterGenuine Expedia guest review
It was fairly easy to get to but parking was unclear. Staff were friendly and the food was fantastic! The room was lovely and clean although we were a bit disappointed about not being a bit higher up.. instead of city views, we had hotel lobby views. Great night sleep though.. we will definitely stay again although will request a room on a higher f […] loor. Read moreGenuine Hotels.com guest review
Very good example of what a hotel should beGenuine Hotels.com guest review
"relaxing stay as always"
My partner and I have stayed 4 times at The Hilton we love it and will be back again asap !!Genuine Hotels.com guest review
Everything I expected but don't often find!Genuine Hotels.com guest review
"Must try this Hotel Executive Heaven"
Staff good and polite,Quality of Bed not to my standard,but ok for one night.Breakfast very good plenty of choice seating comfy,and intimate.Well worth booking a Executive Room or upgrading,as the Excutive Lounge was fantastic value for money.Unlimited food and drink for 2 hours of the evening,as well as Spirits being offered was great before going […] into the City.Air conditioned with very good attentive staff,good place to visit in the morning for a Juice and a paper,before breakfast.Cant wait to return Read moreGenuine Expedia guest review
Very Good ServicesGenuine Hotels.com guest review
I couldn't have been happier. Lush rooms, clean, spacious and in the perfect location. The only down side was very expensive parking!Genuine Hotels.com guest review
"Place to stay in Manchester."
Good location, good standard all round, great stay whilst in Manchester.Genuine Expedia guest review
Was dissapointed that i had to queue to use bar 23Genuine Hotels.com guest review
everything was as expected, great location, great staff and nice comfy bed.Genuine Hotels.com guest review
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