All hotels in San Antonio, Texas, United States of America
1 room, 2 adults
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8902 Jones Maltsberger Rd, San Antonio, TX, 78216, United States of America, ‏‎855-238-1591
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4.5 / 5Excellent

Score breakdown (from 389 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.6
  • Comfort
    4.5
  • Condition
    4.5
  • Neighborhood
    4.5
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5.0 / 5Outstanding
"Superb"
Our stay was superb. The only thing was that they wouldn't leave enough towels and toilet paper.
Genuine Hotels.com guest review
4 night family trip Jul 20, 2015
Elizabeth
US
4.0 / 5Excellent
"Spider"
There was a huge spider in our room! Told the front desk and they acted like it was normal! Everything else was fine.
Genuine Hotels.com guest review
2 night family trip Jul 19, 2015
Robert
US
5.0 / 5Outstanding
"Family vacation"
This was a nice hotel. The staff was very friendly and took care of all our needs. I would stay here again.
Genuine Hotels.com guest review
4 night family trip Jul 20, 2015
Sean
US
4.0 / 5Excellent
The only complaint we had were the mattress'es were sunk in the middle and the breakfast wasn't very good. The staff was very friendly and the hotel was centrally located.
Genuine Hotels.com guest review
3 night family trip Jul 19, 2015
A Traveler
US
5.0 / 5Outstanding
"Awesome"
It was good.
Genuine Hotels.com guest review
1 night family trip Jul 16, 2015
Patricia
US
4.0 / 5Excellent
"Skip the free breakfast!"
We loved the hotel except the breakfast. It was horrible. The waffles and fresh fruit were the only thing my family ate but they were hungry in an hour. I chose this hotel to save money on breakfast.
Genuine Hotels.com guest review
1 night family trip Jul 18, 2015
Nora
US
5.0 / 5Outstanding
"Great stay"
Hotel was great overall. Great stay. Would stay again
Genuine Hotels.com guest review
5 night family trip Jul 9, 2015
Diana
US
5.0 / 5Outstanding
The breakfast service was amazing. I love that the team was attentive enough to make the waffles for guests so as to avoid bottlenecks.
Genuine Hotels.com guest review
Response by Hampton Inn & Suites San Antonio Airport
Thank you for the GREAT review. We strive for 100% guest satisfaction and are always looking for more ways to improve our guests stay. We are so pleased you enjoyed your stay so much and we look forward to seeing you again!
1 night business trip Jul 16, 2015
Juan
US
5.0 / 5Outstanding
"Amazing"
It was a great experience for my family and I, everything was indexable condition and the kids loved it
Genuine Hotels.com guest review
Response by Hampton Inn & Suites San Antonio Airport
Thank you for the AMAZING review. We hope to see you again on your next visit to San Antonio!
1 night family trip Jul 10, 2015
Joyclyn
US
5.0 / 5Outstanding
"amazing hotel"
I loved everything about this hotel the price was amazing. It was great over all staff are great and the room is more then clean olus they make you feel like home id rate a 10 star if i could. Id sure come back again
Genuine Hotels.com guest review
Response by Hampton Inn & Suites San Antonio Airport
Thank you for this AMAZING review of our Hotel. We loved having you here and we are looking forward to your next visit with us!
3 night family trip Jul 11, 2015
Jeanette
US
1.0 / 5Poor
"It has been better than this"
Hotel needs to be maintained better
Genuine Hotels.com guest review
Response by Hampton Inn & Suites San Antonio Airport
Thank you for taking the time to review our Hotel. We appreciate your feedback and will pass your comments on to our management team. We hope you will consider us again in the future.
1 night family trip Jul 12, 2015
Mario
US
5.0 / 5Outstanding
"Awesome"
We absolutely loved it.
Genuine Hotels.com guest review
Response by Hampton Inn & Suites San Antonio Airport
Thank you for the GREAT review and we are so pleased you loved your stay. We hope to see you again soon!
2 night family trip Jul 11, 2015
Sylvia
US
5.0 / 5Outstanding
"Mini vacation!"
This hotel room was ideal. We love a spacious room to move around in. We will definitely stay here again.
Genuine Hotels.com guest review
Response by Hampton Inn & Suites San Antonio Airport
Thank you for the GREAT review. We hope to see you again on your next vacation!
3 night family trip Jul 9, 2015
Richard
US
5.0 / 5Outstanding
"i will stay here next time"
great hotel and staff
Genuine Hotels.com guest review
Response by Hampton Inn & Suites San Antonio Airport
Thank you for the GREAT review and we look forward to your next visit!
3 night business trip Jul 9, 2015
A Traveler
US
5.0 / 5Outstanding
"i would stay again"
the desk clerk Michael was great and the staff was great. the pool area was a little hot. the was breakfast very good
Genuine Hotels.com guest review
Response by Hampton Inn & Suites San Antonio Airport
Thank you for the GREAT review! We will pass you compliments on to Michael and the rest of the team and we look forward to your return visit!
1 night family trip Jul 4, 2015
Jeffrey
US
5.0 / 5Outstanding
The one complaint was the pool room was hot and the water temperature was too warm and it was very cloudy.
Genuine Hotels.com guest review
Response by Hampton Inn & Suites San Antonio Airport
Thank you for the five star rating. We appreciate your feedback and will pass your concerns regarding our pool room and pool temperature on to our maintenance team. We hope to see you again soon!
4 night family trip Jun 30, 2015
Cynda
US
5.0 / 5Outstanding
"Awesome"
We loved our stay at the Hampton it was awesome service was great the room was very clean and everytime we call the service desk we got attended right away
Genuine Hotels.com guest review
Response by Hampton Inn & Suites San Antonio Airport
Thank you for the wonderful review. We hope you will come back and see us again soon!
2 night family trip Jul 1, 2015
NORA HILDA
US
5.0 / 5Outstanding
we enjoyed our stay, food was great, the staff was very friendly! This Hotel was very clean
Genuine Hotels.com guest review
Response by Hampton Inn & Suites San Antonio Airport
Thank you for the GREAT review! We look forward to your next visit with us.
2 night romance trip Jul 1, 2015
Rose
US
5.0 / 5Outstanding
Not a bad word... 5 minutes from the airport...
Genuine Hotels.com guest review
Response by Hampton Inn & Suites San Antonio Airport
Thank you for the GREAT review. We look forward to your next visit with us!
1 night business trip Jun 25, 2015
Luc
US
4.0 / 5Excellent
comfortable
Genuine Hotels.com guest review
Response by Hampton Inn & Suites San Antonio Airport
Thank you for the Excellent rating and we look forward to seeing you again soon!
2 night family trip Apr 16, 2015
Juanita
US
3.0 / 5Good
"Ok but could've been better"
Overall nice comfy hotel. Friendly staff and clean rooms. However we requested a roll away bed and never recorded one do our seven year old had to sleep with my husband and myself. Also the pool was a bit of a disappointment. Much smaller than we expected and hot tub smelled.
Genuine Hotels.com guest review
Response by Hampton Inn & Suites San Antonio Airport
Thank you for taking the time to review our Hotel. We will pass your concerns on to our team and use this an as opportunity for improvement. We hope you will consider us again in the future.
1 night family trip Jun 6, 2015
A Traveler
US
5.0 / 5Outstanding
"Maldonado Wedding Weekend"
It was a very nice stay, my family and I really enjoyed Melissa, the young lady that was handling the morning breakfast. Her personality was so wonderful, she really put you in a Great mood, especially to start the day with. She was on top of everything making sure that my family and others around us were doing good along with keeping the area clean and stocked. She is a great person to have on your staff!
Genuine Hotels.com guest review
Response by Hampton Inn & Suites San Antonio Airport
Thank you for taking the time to review our Hotel. We are so pleased you enjoyed your stay so much. We will pass your compliments on to Melissa and we look forward to seeing you again soon!
1 night family trip May 30, 2015
Vanessa
US
2.0 / 5Fair
"worst Hampton ever"
It took 3 requests to get a porta crib. I asked the man to set it up over there and he just moved it and left. My husband finally got it together. At least four hours after initial request. No linens were deliver with the pack n play. There was a terrible smell in the room. I finally figured it was something on the bathroom floor. Sickening Worst Hampton ever.
Genuine Hotels.com guest review
Response by Hampton Inn & Suites San Antonio Airport
Thank you for taking the time to review our Hotel. We take ALL feedback seriously and would like to assure you that we will use this and use it as a training exercise for ALL team members moving forward. We are sorry that you experienced less that satisfactory service while staying with us and we hope you would consider us again sometime.
1 night family trip Apr 19, 2015
Richard
US
5.0 / 5Outstanding
"Great Hotel"
Absolutely comfortable!
Genuine Hotels.com guest review
Response by Hampton Inn & Suites San Antonio Airport
Thank you so much for the GREAT review. We are so pleased you enjoyed your stay so much and were 'comfortable' here with us. We look forward to your next visit!
1 night family trip Apr 18, 2015
Xavier
US
5.0 / 5Outstanding
"Great stop for Airport Access"
Quick overnight stay after visiting with family outside the city to catch an early flight. Hotel was very clean and kept up, staff extremely helpful and accommodating. Would definitely stay here again! Shuttle provided easy access to airport without having to wrestle with rental car return. Extremely satisfied guest!
Genuine Hotels.com guest review
Response by Hampton Inn & Suites San Antonio Airport
Thank you for the GREAT review! We will certainly pass your compliments on to our team here and we look forward to your next visit!
1 night trip Apr 18, 2015
Christine
US
5.0 / 5Outstanding
"Nice hotel w/ great location"
Great location; however I dislike that the rooms don't have microwaves or fridges in the room. The rooms were quiet and close to all attractions.
Genuine Expedia guest review
Response by Hampton Inn & Suites San Antonio Airport
Thank you for taking the time to let us know how we are doing. We have passed your concerns regarding refrigerators and microwaves in ALL of our rooms and passed it along to the management company. Thanks again and we hope so see you again soon!
Other trip Mar 23, 2015
Ciara
US
5.0 / 5Outstanding
"Awesome"
We had a wonderful 2 day stay. The room was very roomy and none of my kids had to sleep on the floor. Waffles for breakfast were awesome. Staff was very good at catering to my families needs. We will def stay there again when we come to San Antonio.
Genuine Hotels.com guest review
Response by Hampton Inn & Suites San Antonio Airport
Thank you so much for the EXCELLENT review. We are so pleased you and your family enjoyed your stay with us and we will pass your compliments on to our team. We look forward to seeing you and your family again on your next visit to San Antonio.
2 night family trip Mar 18, 2015
Linda
US
5.0 / 5Outstanding
"Spring Break Vacation"
We loved our stay. Nice breakfast.
Genuine Hotels.com guest review
Response by Hampton Inn & Suites San Antonio Airport
Thank you for the great review. We look forward to seeing you again soon!
2 night family trip Mar 11, 2015
Delma
US
5.0 / 5Outstanding
"Had everything we needed"
Great room, great staff, full breakfast!
Genuine Hotels.com guest review
Response by Hampton Inn & Suites San Antonio Airport
Thank you so much for the EXCELLENT review. We strive for 100% Guest Satisfaction and we love hearing when we get it right. We will pass your compliments on to our team and we look forward to visiting with you again soon!
1 night family trip Mar 13, 2015
A Traveler
US
4.0 / 5Excellent
Great stay! Comfortable will definitely come back .... Perfect location close to shops friendly staff. Clean rooms made you feel at home
Genuine Expedia guest review
Response by Hampton Inn & Suites San Antonio Airport
Thank you so much for the GREAT review! We will pass your compliments on to our team here and we look forward to seeing you again soon!
Other trip Mar 17, 2015
cynthia
US
5.0 / 5Outstanding
"Great weekend"
It was great. Would stay there again.
Genuine Hotels.com guest review
Response by Hampton Inn & Suites San Antonio Airport
Thank you for the EXCELLENT review. We will pass your compliments on to our team here and we look forward to your next visit with us!
1 night business trip Mar 8, 2015
Joe
US
4.0 / 5Excellent
Great location near the airport, and very quiet. Very clean hotel...seems very new.
Genuine Expedia guest review
Response by Hampton Inn & Suites San Antonio Airport
Thank you for the great review. Customer Satisfaction is our Number 1 priority and we are so pleased you had such a great stay. Please come back and visit with us again soon!
Other trip Mar 2, 2015
JOE
US
4.0 / 5Excellent
"Nice hotel, close to the airport"
Great location close to the airport and with a car and Garmin it is easy to get around town. Room was clean and quiet. Hotel staff was pleasant and very helpful on places to go.
Genuine Expedia guest review
Response by Hampton Inn & Suites San Antonio Airport
Thank you for the great review. We appreciate you staying with us and are pleased you had such a great experience at our Hotel. We will pass your compliments on to our team here and we hope to see you again soon!
Other trip Feb 25, 2015
Alan
US
4.0 / 5Excellent
"Nice Hotel near Airport"
Everyone helpful and friendly, facility very clean, breakfast fairly good, would like to have had regular cream for coffee, just had flavored and sweetened, however, the gentlemen at the front desk found me some half and half, appreciated his efforts. But very nice and comfortable!
Genuine Expedia guest review
Response by Hampton Inn & Suites San Antonio Airport
Thank you for the excellent review of our Hotel. We appreciate you taking the time to let us know how we are doing. We have passed your concerns regarding the creamer on to our management team and are working on resolving this issue for all of our valued guests. Thanks again! Please come back and see us again soon.
Other trip Feb 24, 2015
A Traveler
US
5.0 / 5Outstanding
"Love it"
I would stay again the staff was very sweet and friendly.
Genuine Hotels.com guest review
Response by Hampton Inn & Suites San Antonio Airport
Thank you for the excellent review. We appreciate you taking the time to let us know how we are doing and we have passed your compliments on to our team here. Thanks again and we look forward to your next visit with us!
2 night family trip Feb 20, 2015
Monica
US
4.0 / 5Excellent
"Great hotel, was here for medical appointmento."
This hotel was friendly and clean! I and two of my children flew in for some medical checkups. This hotel is convenient to everything, yet tucked in a safe environment! Not even far from a Walmart if you forgot something at home. Breakfast was very good and area was clean! Definitely stay there again!
Genuine Expedia guest review
Response by Hampton Inn & Suites San Antonio Airport
Thank you for taking the time to review our Hotel. We are so pleased you enjoyed your stay so much. Please come back and visit with us again soon!
Other trip Feb 23, 2015
SC girl
US
4.0 / 5Excellent
"Nice hotel close to the airport"
The hotel and staff were excellent. my only issue is that the room wasn't equipped with a refrigerator or a microwave. For extended stays, beyond a simple overnight, those are definitely necessary.
Genuine Expedia guest review
Response by Hampton Inn & Suites San Antonio Airport
Thank you for taking the time to review our hotel. We appreciate your feedback regarding the microwave and refrigerators and have passed this on to the management team for review. We have also passed your compliments on to our team here and we look forward to seeing you again soon!
Other trip Feb 21, 2015
Johnny
US
4.0 / 5Excellent
"Hampton - San Antonio Airport"
Typical Hampton. Clean, staff was nice. Location is a little hard to find and no restaurants are close by.
Genuine Hotels.com guest review
Response by Hampton Inn & Suites San Antonio Airport
Thank you for taking the time to rate our Hotel. We appreciate the four star rating. Please come back and see us again soon!
3 night romance trip Feb 13, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Hotel!"
We were there for a Cheerleading competition. The staff was friendly. During breakfast, there was a gentlemen who would go around and pick up once you were done eating. Very clean hotel.
Genuine Hotels.com guest review
Response by Hampton Inn & Suites San Antonio Airport
Thank you for taking the time to let us know how we are doing. We are so pleased you had such an excellent stay at our Hotel and we have passed your compliments on to our team. Please come back and see us again soon!
3 night trip with friends Feb 6, 2015
sylvia
US
4.0 / 5Excellent
"Accommodating!"
Great Hampton experience I didn't try the breakfast though
Genuine Hotels.com guest review
Response by Hampton Inn & Suites San Antonio Airport
Thank you so much for the excellent review. We strive for every guest to be 100% satisfied with their stay and we love to hear when we have done that!. I will pass your compliments on to the team and we look forward to seeing you again soon.
1 night business trip Jan 28, 2015
A Traveler
US
4.0 / 5Excellent
"Staff was great"
Reserved a room for 5 adults but was told the I booked could only sleep 4 and had no room for a roll-away bed. So the staff moved us to a larger room for only $30 more. The room was very spacious and still had enough space for a second roll-away bed.
Genuine Expedia guest review
Response by Hampton Inn & Suites San Antonio Airport
Thank you for taking We are so pleased to hear that our team was so accommodating towards your needs. We will pass your compliments on to them. We look forward to your next visit!
Other trip Jan 30, 2015
Derf
US
5.0 / 5Outstanding
"Family weekend"
I always have a great stay at the Hampton Inn. Only one thing to note.. In the bathroom could use a vent fan. There was some mold on the walls and ceiling.. Not a big deal just a design flaw..
Genuine Hotels.com guest review
Response by Hampton Inn & Suites San Antonio Airport
Write your comment.Thank you for taking the time to let us know how we are doing. We are so please you and your family enjoyed your stay with us. We have passed your concerns regarding the bathroom fans and the mold on to our management team, and we do hope you and your family come back and see us again soon!
2 night family trip Jan 23, 2015
DEBBI
US
5.0 / 5Outstanding
"Stay here! Definetly!"
Great hotel with a friendly staff in a great zone
Genuine Hotels.com guest review
Response by Hampton Inn & Suites San Antonio Airport
Thank you for the five-star rating and the great review. Please come visit with us again soon.
1 night family trip Jan 18, 2015
Patricio
US
4.0 / 5Excellent
"Great option"
Location was great, very kind staff, breakfast was good
Genuine Expedia guest review
Other trip Jan 20, 2015
great hotel
US
5.0 / 5Outstanding
"The best around"
Hampton Inn just does it right. Great service, great room. If I'm going to travel, I chose hampton as my number one. You can just count on them to be consistent.
Genuine Expedia guest review
Other trip Jan 20, 2015
Stephen
US
5.0 / 5Outstanding
"Good value"
Nice hotel, good value for the $$$
Genuine Hotels.com guest review
Response by Hampton Inn & Suites San Antonio Airport
Thank you for the great five-star rating. Please come back and see us on your next trip to San Antonio.
1 night business trip Jan 15, 2015
lee
US
4.0 / 5Excellent
"Good hotel close to airport"
Overall, this was a decent hotel. My room had a large fan inside drying the carpet where the A/C was dripping. These things happen, so I won't be too critical. The staff promptly removed the fan upon my arrival and life was good. The staff at the counter was excellent. If you need a hotel close to the airport, this is a fine option.
Genuine Hotels.com guest review
Response by Hampton Inn & Suites San Antonio Airport
Thank you so much for taking the time to review our hotel. We are so sorry about the fan that was left inside your room, but we are so pleased you enjoyed your stay with us. Our Customer Satisfaction is our number ONE priority and we love to hear when we get it right!. We look forward to your next visit with us!
1 night business trip Jan 15, 2015
Joe
US
5.0 / 5Outstanding
"Everything OK"
Everything was OK with the Hotel and its personnel. Thank you
Genuine Hotels.com guest review
Response by Hampton Inn & Suites San Antonio Airport
Thank you for taking the time to give us a five-star rating. We look forward to your next visit to San Antonio.
2 night trip with friends Jan 9, 2015
Patricia
US
5.0 / 5Outstanding
"EXCELLENT"
It was excellent. It was more than I expected, great hotel, great prices
Genuine Hotels.com guest review
Response by Hampton Inn & Suites San Antonio Airport
Thank you so much for the excellent review. We are so excited we exceeded your expectations and we will pass your compliments on to the team. We look forward to your next visit with us.
3 night trip with friends Jan 2, 2015
Omar
US
5.0 / 5Outstanding
"Lawson"
Wonderful
Genuine Hotels.com guest review
Response by Hampton Inn & Suites San Antonio Airport
Thank you for the five-star rating. We are so pleased you had a wonderful stay with us Please come and visit with us again soon!
1 night family trip Dec 28, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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