A requirement for this trip was that the hotel have free breakfast. I was expecting the standard bagel and muffin selection but they had a variety of fruits, eggs (scrambled and hard boiled), breakfast meats, oatmeal (and all the fixings), yogurt, waffles as well as bagels, muffins and cereal. It was fantastic! The lobby / breakfast room was large and, […] even though there were a lot of families with children, the staff kept it clean. Read moreGenuine Hotels.com guest review
"Clean but not frig in the room"
No refrigerator in the room and it has an indoor swimming pool, which was odd when the weather is hot and nice outside most of the year in San Antonio, TX.Genuine Expedia guest review
"rating the hotel"
Very good hotel, the breakfast was excellent. I will stay it againGenuine Hotels.com guest review
"Convenient to everything. Staffs are courteous and"
Excellent service. Recommendable to friends and relatives. Breakfast is good. Hotel is clean and service is awesome.Genuine Hotels.com guest review
The hotel was clean, easily accessible, had a fabulous breakfast that had omlettes, sausage, & even oatmeal so i didn't have to eat mine that I had nrought with me. I dind't give it a 5 though because the rooms are FAR from soundproof or even private when it comes to noise! There was a crying baby across the hall from me that cried half the night & […] most of the next morning! Also if you are in a room facing the Sheraton Five Point hotel in front of the Hampton, the blinding lights from their sign are ridiculous! Had to make sure the black out curtains were pulled tight! Read moreGenuine Hotels.com guest review
very clean, friendly staff, and good amenitiesGenuine Hotels.com guest review
Great experience, the staff were always helpful with anything and everything.Genuine Hotels.com guest review
"Great hotel for the family"
The hotel staff were the kindest people I have ever met. They were all so happy and welcoming. Kimberly was exceptionally helpful. She went out of her way to meet our needs. Very family friendly.Genuine Expedia guest review
This was a quick trip for us for a wedding. We checked in a little late.Genuine Expedia guest review
I thought this hotel had some of the most attentive, courteous and professional staff we have ever dealt with. Every time we entered or left the hotel lobby, the desk person always said hello to us and knew our son's name. I was impressed by everything except the breakfast. It was just your normal hot hotel breakfast, nothing special, but not bad. Also, […] the maid always cleaned our room, but didn't always vacuum. Read moreGenuine Hotels.com guest review
"King Suite is a Large Room"
We had a King suite with a sleeper sofa. This is a larger than normal room with plenty of room to work and rest. Hotel was great for our weekend back to SA visiting family. I would recommend this hotel to anyone who wants a clean, fairly priced hotel on the northside of SA.Genuine Expedia guest review
"Texas Road Trip"
Everyone at the hotel was awesome. Our room was huge, much bigger then we expected. The location was perfect to get around and see everyhting in the city. 5 minutes to the Zoo, 10 minutes to the Riverwalk. Get location and wonderful staff.Genuine Expedia guest review
"Family weekend fun"
I liked this hotel a lot and would stay again. My only complaint was that I called the night before to let them know that I would need a crib. When I arrived, no crib and when I asked for one they did get it to our room quickly but with no sheets. We were told by the person that delivered it that we would have to the front desk...REALLY??? So when we […] went to ask we were told that they would be brought to our room shortly. They did bring those quickly as well. But wouldn't common sense say hmm they might need sheets for this as well. So after about 30 minutes we had everything including a screaming 8 month old that wanted to lay down, so he ended up in our bed regardless. Read moreGenuine Hotels.com guest review
"Hampton Inn Suite"
We loved this room! It was everything we hoped and more.Genuine Hotels.com guest review
When we checked in I asked if our room had a refrigerator which it did not. I asked if I could get one as I ad medications that needed to be kept cool while we were in SA. They said no problem and upgraded us to a room with a fridge. The rest of the stay was just like that, very accommodating!Genuine Expedia guest review
Micheal at the front desk was wonderful. Everything was great. Only complaint is they need a better hot water heater.Genuine Hotels.com guest review
"Excellent Location, Good Price"
This hotel is not the fanciest, but provides comfortable beds with good service. It is minutes from Northstar Mall and close to downtown. The continental buffet breakfast was a nice perk and provided all sorts of hot goodies as well as coffee/tea in the lobby all day long. It had a small fitness center with one treadmill, one elliptical, weights and […] a stationary bike and an indoor pool that looked like it was being enjoyed by many a child. We were unable to check in at noon as there weren't any clean rooms available (busy Spring Break weekend), but the staff were very friendly and even called us the 2nd night to ensure we didn't need anything (we had the "Do Not Disturb" sign placed as we didn't require service). I would say this hotel is best for families. Read moreGenuine Hotels.com guest review
Very clean. Excellent service by person managing breakfast. Perfect for families.Genuine Hotels.com guest review
"Great airport quick in and out"
Nice place. A little older place, but is kept in good condition. Comfy bed. Nice Breakfast.Genuine Hotels.com guest review
We we treated great, exceptional service checking in and out. Couldn't have had a better stay. Highly recommend to anyone anytime.Genuine Expedia guest review
"Excellent customer service"
The hotel staff opened up the pool after hours just to allow us to take out children swimming since we got in late. The staff has always taken excellent care of us when we stay here. I highly recommend it.Genuine Hotels.com guest review
"excellent for the price"
Definitely I will be back !!!Genuine Hotels.com guest review
Overall the hotel was decent. The breakfast on the other hand sucked. You may as well go to McDonalds. The eggs were cold and dry and the food was very plain. No taste.Genuine Hotels.com guest review
"In town for Cheer Competition"
Very comfortable and clean rooms.... Convenient complementary breakfast . The man who worked the breakfast area on 2/10/13 was very polite..."A real gentleman"Genuine Expedia guest review
"Could Be Better"
No refrigerator, no microwaveGenuine Hotels.com guest review
"convenient to downtown venues"
great value and easy to get to from downtown.Genuine Hotels.com guest review
No refrigerator or microwave in roomGenuine Hotels.com guest review
Excellent experience. The only mild disappointment was that the hot tub was not working. Otherwise, perfect!Genuine Hotels.com guest review
"Clean & convenient"
Mike at reception was very friendly and accommodating! The other receptionist made a mistake & only check us in for 2 nights vs. 3 nights. The breakfast & cleaning staff were very competent & friendly. Biggest disappointment was the hot tub was out of service.Genuine Hotels.com guest review
I will always pick a Hampton Inn if available. Like the one in San Antonio. Very clean, comfortable beds, quiet rooms, nicely furnishedd most importanatly staff vpery friendly! Happy. Neatly dressed. Provide outstanding service. My advice, stay American Owned. I used to stay in comfort Inns. They do not meet even minimum standards.Genuine Hotels.com guest review
"Nice hotel for price"
Clean rooms and convenient location by the airport.Genuine Expedia guest review
Staff was extremely friendly during breakfast they went above and beyond to make sure that everyone had everything they wanted. Front staff was polite and speedy during check in and check out. Only problem was the pool hrs. I stayed four days and wanted to actually use the pool during all hours and they were strick to not let guest stay in the pool […] outside hrs of use. Walmart, tjmaxx, North Star mall, Alamo cinema and several chain foods all within walking distance. Read moreGenuine Expedia guest review
Room very clean, nice decorated, roomy and comfortable. If we had to mention something to improve, we would say that we would like a less soft bed. Service from the personnel very kind and profesional.Genuine Hotels.com guest review
A great stayGenuine Hotels.com guest review
I was here because my grandsons football team had made the State Championship. This hotel was very accomodating to the team and their families and made the boys feel special! They went out of their way for us and I so appreciate it.They were all so friendly. We had pizza delivered after the game to our room which was great! I don't know if there were […] any convenient restaurants since I did not need one. I cannot think of anything negative to say! Read moreGenuine Hotels.com guest review
It was nice. The staff was pleasant especially Ryan that works in the breakfast area. Very polite and pleasurable. He stayed busy and helpful. The breakfast was good. Wide variety of items.Genuine Hotels.com guest review
"Convenient and nice when visitin SA"
"Very pleased, staff, morning breakfast,location,price and in overall this hotel made our visit to San Antonio a pleasant one and would definitevly come back again to stay in a future oportunity"Genuine Expedia guest review
"Great hotel in San Antonio"
The breakfast was great!!! The staff was very helpful, professional and friendly. The location is conveniently located 5 mins away from the airport and across the highway from restaurants and a shopping mall. It was a great experience, I will be staying here more often.Genuine Hotels.com guest review
"Convenient to Downtown"
The free breakfast is enough to start the day and keep you going. It is conveniently located off the highway and an east on and off and only about 15 minutes away from downtown..Genuine Hotels.com guest review
I have stayed in quite a few hotels, but never have I experienced such warm, personal attention consistently from the staff of a chain hotel. Every employee was very helpful and friendly. We stayed three nights and never had a single problem. We would definitely recommend them to everyone.Genuine Hotels.com guest review
"Great hotel great value"
I thought the staff was very friendly, breakfast was great, price was good, room was clean and great for the price. I would stay againGenuine Hotels.com guest review
"2 satisfied families"
There were a total of 2 families traveling, and we all thoroughly enjoyed our stay. The rooms were clean, the staff was very friendly and accommodated all our needs, and the price was reasonable. The main reason we stayed at this hotel was because they had an indoor pool, which was nice and had a hot tub as an added bonus. I would definitely recommend […] others to stay at this hotel as their best choice for comfort and price. Read moreGenuine Hotels.com guest review
I enjoyed my stay. Staff was polite and room was comfortable and clean.Genuine Hotels.com guest review
Hotel is very close to SA airport. Surprisingly we did not hear noise from planes. Had a king bed-very comfy and the room was huge! Staff during the day was ok, not overly friendly but girl in evening was very friendly. Breakfast was good and had free wifi. Will stay there again in future!!!Genuine Expedia guest review
"Not horrible not great"
We arrived about 30 min before check-in time. They had trouble finding our reservations and when they found our reservation they did not try to accomodate us with a room. They told us to come back in at check -in time. I've gone in to hotels a whole hour before check in and they have politely accomodated us with our rooms. The desk clerk was very unfriendly. […] My only complaint about the room is that the beds were hard so i woke up with a back ache. Read moreGenuine Expedia guest review
Extremely satisfiedGenuine Hotels.com guest review
"Comfort, Convenience, friendliness"
Friendly knowledgeable staff. Convenient location. Very. Comfortable rooms. Good breakfast and coffee bar. I would stay there again.Genuine Expedia guest review
Beautiful suite with plenty of space, and nice breakfast that made our children happy. Close to the airport, which served our purpose for this trip.Genuine Hotels.com guest review
"R&R Weekend Away"
OMG, this was one of the best hotel stays I have had in a longggggggggggg time. My room HUGE, comfortable and most of all spotless and I want to thank my housekeeper for keeping it clean during my stay. All of the staff personnel were GREAT. Everyone was friendly, polite and helpful (and I had alot of questions, lol). The hotel is essentially located […] within 10-20 minutes of any and everything you can want to do, see, shop or eat (my 2 all time favorites) . The hotel shuttle will drop you off and pick up up to most place not far from the hotel. Breakfast offered hot and cold opptions and the dining area was spacious and clean. If there is ever a need for me to return to the are this will be my only choice of places to stay. OH and most of all something we all look for the price was extremely reasonable. AAA+++++++++++++++++++++++++++++++++++++++++++++++ Read moreGenuine Expedia guest review
Quiet. relaxing and close to the mall.Genuine Hotels.com guest review
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