We we treated great, exceptional service checking in and out. Couldn't have had a better stay. Highly recommend to anyone anytime.Genuine Expedia guest review
"Excellent customer service"
The hotel staff opened up the pool after hours just to allow us to take out children swimming since we got in late. The staff has always taken excellent care of us when we stay here. I highly recommend it.Genuine Hotels.com guest review
"excellent for the price"
Definitely I will be back !!!Genuine Hotels.com guest review
Overall the hotel was decent. The breakfast on the other hand sucked. You may as well go to McDonalds. The eggs were cold and dry and the food was very plain. No taste.Genuine Hotels.com guest review
"In town for Cheer Competition"
Very comfortable and clean rooms.... Convenient complementary breakfast . The man who worked the breakfast area on 2/10/13 was very polite..."A real gentleman"Genuine Expedia guest review
"Could Be Better"
No refrigerator, no microwaveGenuine Hotels.com guest review
"convenient to downtown venues"
great value and easy to get to from downtown.Genuine Hotels.com guest review
No refrigerator or microwave in roomGenuine Hotels.com guest review
Excellent experience. The only mild disappointment was that the hot tub was not working. Otherwise, perfect!Genuine Hotels.com guest review
"Clean & convenient"
Mike at reception was very friendly and accommodating! The other receptionist made a mistake & only check us in for 2 nights vs. 3 nights. The breakfast & cleaning staff were very competent & friendly. Biggest disappointment was the hot tub was out of service.Genuine Hotels.com guest review
I will always pick a Hampton Inn if available. Like the one in San Antonio. Very clean, comfortable beds, quiet rooms, nicely furnishedd most importanatly staff vpery friendly! Happy. Neatly dressed. Provide outstanding service. My advice, stay American Owned. I used to stay in comfort Inns. They do not meet even minimum standards.Genuine Hotels.com guest review
"Nice hotel for price"
Clean rooms and convenient location by the airport.Genuine Expedia guest review
Staff was extremely friendly during breakfast they went above and beyond to make sure that everyone had everything they wanted. Front staff was polite and speedy during check in and check out. Only problem was the pool hrs. I stayed four days and wanted to actually use the pool during all hours and they were strick to not let guest stay in the pool […] outside hrs of use. Walmart, tjmaxx, North Star mall, Alamo cinema and several chain foods all within walking distance. Read moreGenuine Expedia guest review
Room very clean, nice decorated, roomy and comfortable. If we had to mention something to improve, we would say that we would like a less soft bed. Service from the personnel very kind and profesional.Genuine Hotels.com guest review
A great stayGenuine Hotels.com guest review
I was here because my grandsons football team had made the State Championship. This hotel was very accomodating to the team and their families and made the boys feel special! They went out of their way for us and I so appreciate it.They were all so friendly. We had pizza delivered after the game to our room which was great! I don't know if there were […] any convenient restaurants since I did not need one. I cannot think of anything negative to say! Read moreGenuine Hotels.com guest review
It was nice. The staff was pleasant especially Ryan that works in the breakfast area. Very polite and pleasurable. He stayed busy and helpful. The breakfast was good. Wide variety of items.Genuine Hotels.com guest review
"Convenient and nice when visitin SA"
"Very pleased, staff, morning breakfast,location,price and in overall this hotel made our visit to San Antonio a pleasant one and would definitevly come back again to stay in a future oportunity"Genuine Expedia guest review
"Great hotel in San Antonio"
The breakfast was great!!! The staff was very helpful, professional and friendly. The location is conveniently located 5 mins away from the airport and across the highway from restaurants and a shopping mall. It was a great experience, I will be staying here more often.Genuine Hotels.com guest review
"Convenient to Downtown"
The free breakfast is enough to start the day and keep you going. It is conveniently located off the highway and an east on and off and only about 15 minutes away from downtown..Genuine Hotels.com guest review
I have stayed in quite a few hotels, but never have I experienced such warm, personal attention consistently from the staff of a chain hotel. Every employee was very helpful and friendly. We stayed three nights and never had a single problem. We would definitely recommend them to everyone.Genuine Hotels.com guest review
"Great hotel great value"
I thought the staff was very friendly, breakfast was great, price was good, room was clean and great for the price. I would stay againGenuine Hotels.com guest review
"2 satisfied families"
There were a total of 2 families traveling, and we all thoroughly enjoyed our stay. The rooms were clean, the staff was very friendly and accommodated all our needs, and the price was reasonable. The main reason we stayed at this hotel was because they had an indoor pool, which was nice and had a hot tub as an added bonus. I would definitely recommend […] others to stay at this hotel as their best choice for comfort and price. Read moreGenuine Hotels.com guest review
I enjoyed my stay. Staff was polite and room was comfortable and clean.Genuine Hotels.com guest review
Hotel is very close to SA airport. Surprisingly we did not hear noise from planes. Had a king bed-very comfy and the room was huge! Staff during the day was ok, not overly friendly but girl in evening was very friendly. Breakfast was good and had free wifi. Will stay there again in future!!!Genuine Expedia guest review
"Not horrible not great"
We arrived about 30 min before check-in time. They had trouble finding our reservations and when they found our reservation they did not try to accomodate us with a room. They told us to come back in at check -in time. I've gone in to hotels a whole hour before check in and they have politely accomodated us with our rooms. The desk clerk was very unfriendly. […] My only complaint about the room is that the beds were hard so i woke up with a back ache. Read moreGenuine Expedia guest review
Extremely satisfiedGenuine Hotels.com guest review
"Comfort, Convenience, friendliness"
Friendly knowledgeable staff. Convenient location. Very. Comfortable rooms. Good breakfast and coffee bar. I would stay there again.Genuine Expedia guest review
Beautiful suite with plenty of space, and nice breakfast that made our children happy. Close to the airport, which served our purpose for this trip.Genuine Hotels.com guest review
"R&R Weekend Away"
OMG, this was one of the best hotel stays I have had in a longggggggggggg time. My room HUGE, comfortable and most of all spotless and I want to thank my housekeeper for keeping it clean during my stay. All of the staff personnel were GREAT. Everyone was friendly, polite and helpful (and I had alot of questions, lol). The hotel is essentially located […] within 10-20 minutes of any and everything you can want to do, see, shop or eat (my 2 all time favorites) . The hotel shuttle will drop you off and pick up up to most place not far from the hotel. Breakfast offered hot and cold opptions and the dining area was spacious and clean. If there is ever a need for me to return to the are this will be my only choice of places to stay. OH and most of all something we all look for the price was extremely reasonable. AAA+++++++++++++++++++++++++++++++++++++++++++++++ Read moreGenuine Expedia guest review
Quiet. relaxing and close to the mall.Genuine Hotels.com guest review
"Just an FYI"
The room was spacious and we both loved it but the mini fridge had a really bad smell in it like burnt popcorn or something. Whatever you put in the fridge came out all smelly. It was good to find a hotel with an indoor pool but they could have had it a bit warmer as it takes a few mins to get used to the temp. The one bad thing that we had encountered […] was at breakfast. The lady who was working that area just stood in front of the food without moving aside to let you in. I will stay there again in the future. Read moreGenuine Expedia guest review
Everything was excellent!Genuine Hotels.com guest review
"close to many of the sights"
We were very pleased with our 5 night stay. The room was very nice, very clean,clean towels when we expected them,breakfast buffey was great,and very convieneant,pool area was very nice and relaxing,all of the staff were helpful and curtious,Bed was a little uncomfortable but maybe that was just us.Location was great! Even though it is a mile from the […] airport we never heard noise of any kind. The shuttle is there when needed. When we arived off the plane the information desk called the hotel and within 15 min. we had a ride to the hotel. Returning to the airport was just as convienant. We are so very pleased with our stay and would definantly recomend this Hampton Inn and will stay there should we pass through again. Thank you so much for everything. Read moreGenuine Hotels.com guest review
I praise the manager for the meticulous care of the hotel. I can tell everything is being taken good care of. Highly recommended.Genuine Hotels.com guest review
"Better than expected"
Location was better than expected. It was relatively easy to access the various highways to reach the mall, a football game, and the river walk. Good restaurants within 15 minutes. Room was comfortable. Hardly knew the airport was nearby. The staff was great. The breakfast area was not crowded, plenty of tables and seats for 9am Saturday. A nice quiet […] compliment to a relaxing weekend away. Even with the impromptu 2 ½ hr business lunch with prospective clients for the spouse. Read moreGenuine Hotels.com guest review
Employee looking at you weird is an old man because u are getting food he looks at u in a bad way never again will I stay at this hotel ,and the pool had too much chlorine it gave. Me a headache.Genuine Expedia guest review
"Close to Airport, North-Star Mall and Fiesta Texas"
The service was great, breakfast was an actual breakfast with plenty of options to choose from to include fresh fruit, scrambled eggs, grits, waffles, bacon, etc. Not everyday was the same so if you stay more than one day the variety helps. Swimming pool was indoor and very clean. We did not use the exercise room but it was in mint condition. People […] servicing the kitchen were very polite and made sure there was always hot food and never ran out of it. Highly recommended. Read moreGenuine Hotels.com guest review
"Great for families, well ubicated"
Very friendly staff who tried to make our stay as nice as posible. The breakfast was very good, and the guy who makes the waffles at breakfast was just incredibly courtageous and funny!. The only thng that we did not like was that the indoor pool was a little cold. My daughters and husband liekd the hoel very much and would recommend it without hes […] itation. Read moreGenuine Expedia guest review
Nice hotel overall! Great breakfast! Beds could of been more comfy but not too bad for a hotel.Genuine Hotels.com guest review
I thought when it said suite, that the couch would be in another room. I was not so pleased with the size for the prize. No extra blankets for the children were available, or extra pillows. Not enough towels either. However the facility was clean, and the staff in the breakfast area were very very nice. Made us feel so comfortable.Genuine Expedia guest review
This hotel was clean and comfortable, and the staff was friendly.Genuine Expedia guest review
"Great place, Great stay, great people/staff!!!"
Perhaps the absolute best stay that I have had in San Antoino. Clean, quite facility even though it was located near many shops, resturants and highway access.Genuine Hotels.com guest review
Great hotel nice location ur kind in the center of every thing. Super friendly staff and nice rooms. Services offered was very nice as well. This is one of the better hotels I've stayed in. Absolutely loved itGenuine Hotels.com guest review
"best of everything"
my stay was better than i thought it would be i will look for hampton inns whenever i travel again just wonderful!Genuine Expedia guest review
Hotel halls and lobby were warm, elevator slow, and breakfast selection was limited. Room was small, not much space between bed and furniture. Since just a place to sleep and free breakfast, did what we needed it to do.Genuine Hotels.com guest review
Toilet had problems even after it was fixed. Long wait for Elevator. Otherwise a good place to stay. Staff is courteous and caring. Amenities are provided to make stay comfortable.Genuine Hotels.com guest review
Rooms were REALLY clean. Staff we''re real nice and friendly.Elevator was not working properly but everything else was good. Would diffently stay there again.Genuine Hotels.com guest review
"we enjoyed it"
Nice place for a good price. Quick shuttle to the airport.Genuine Expedia guest review
"I WOULD STAY AT THIS HOTEL AGAIN"
The hotel was very nice, it looks like new. The staff was very friendly.Genuine Expedia guest review
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