"Very good! besides some small flaws"
My stay was awesome! althought this hotel is in Mexico it is very much like the Hampton in the United States very clean, comfortable rooms, Shuttle service is a plus. although i had a great time, my husband and i stayed there for 4 nights and during our stay we got locked out of our room 3 times. The front desk clerk kept on cancelling our cards for […] dumb reason. For example when you checkout of a hotel we are supposed to pay all fees based on what we used well we made phone calls and notified them when we came back to the room they ordered us to pay the 40$ for the phone calls in order for them to open the door for us. Also, we got stuck on the elevator!! That was scary we called emergency and they did come for us in about 2 minutes. Read moreGenuine Hotels.com guest review
Nice hotel, typical of Hampton. Good location and very safe.Genuine Hotels.com guest review
Very good, people at front desk was very nice,Genuine Hotels.com guest review
"a good experience"
i enjoyed staying at this hotel thank you very much see you next time byeGenuine Expedia guest review
"Great hotel and staff...highly recommended"
Very clean, great food, service and the staff is very helpful. Everything was good overall. I stayed there from Monday thru Saturday while I was getting everything ready for my interview at the consulate. They offer free transportation which is very convenient if you have to go to all these different locations before your interview.Genuine Hotels.com guest review
"Thanks close to the border"
Very nice & big rooms , clean & nice personnel thanks a lotGenuine Hotels.com guest review
Very pleasant.Genuine Hotels.com guest review
"Great stay, friendly staff and convienant."
Very pleasant staff, very nice hotel, especially when you compare it to the other hotels in the area. Great customer service and took real good care of us. The curtesy taxi is enough reason to stay at this hotel.Genuine Expedia guest review
"Best Hotel if traveling to the US Consulate"
Staff is amazing: friendly and attentive. Bus shuttle to Consulate and to DHL location. Comfy room with free breakfast buffet. Must stay hotel if in Cuidad Juarez!Genuine Hotels.com guest review
great hotel!! love the rooms!!Genuine Hotels.com guest review
"Great hotel when going to CDJ Consulate"
Great service. Great rate. Great shuttle.Genuine Expedia guest review
"Very nice staff"
This hotel is new and in central location and safe, staff are very friendly especially the driver they are helpful and nice, the shuttel service is free and they could take you any where in the city and pick you up, the brakefast buffet is very good, i will be back to this hotel in november 2011.Genuine Expedia guest review
Great hotel well recommendGenuine Expedia guest review
shower was not working well nether the tvGenuine Hotels.com guest review
Great experienceGenuine Hotels.com guest review
everything was great, except the WiFi it was very slow and and kept losing internet service.Genuine Hotels.com guest review
"Safe, secure, and hospitable."
Friendliest staff I have ever encountered at a Hilton property. Air conditioners need some work though. Food at breakfast needs a little more variety, however the quailty was great.Genuine Expedia guest review
Me parecio bien el servicio. El único detalle es lo ruidoso de las unidades de ventana y lo lento que enfrían...las habitaciones deberían de preenfriarlas antes de la llegada de los huéspedes ya que parecen hornos cuando uno llega y tarda mucho en enfriar el aparato además de lo exageradamente ruidosos que son los mismos...! El servicio de desayuno […] un poco descuidado (no se resurte) lo mismo que el servicio en las tardes...!! Read moreGenuine Hotels.com guest review
"Buen Hotel Pocas Amenidades para viaje de Negocio"
Hotel limpio y agradable personal, pero con muchas limitaciones para un viaje de negocio, las habitaciones no tienen refrigerador ni microonda, Ofrece poca disponibilidad el transporte del hotel y no esta muy cerca del consulado como lo promocionan.Genuine Hotels.com guest review
"Excelente servicio e instalaciones"
El hotel se encuentra en estupendas condiciones, la atención fue muy buena, el desayuno que incluía la tarife me pareció bastante bueno.Genuine Hotels.com guest review
El hotel me pareció cómodo para los fines que requería, muy buena ubicación y precio acorde.Genuine Hotels.com guest review
Nos gusto mucho a mi y mis amigas... decidimos pasar una noche para festejar nuestros cumpleaños y todo estuvo muy agradable... la alberca muy agusto, la disfrutamos mucho y la recepción muy bien, suficiente para la cena... el personal que nos atendio fue muy amable, solicitamos una cama extra porque eramos cinco y por un costo razonable nos ayudaron. […] El desayuno bueno. En general el ambiente del hotel muy tranquilo, lo que nos ayudo a disfrutar mas nuestra estancia. Lo recomendaria sin dudar. Read moreGenuine Hotels.com guest review
El hotel es muy confortable y el precio muy bueno. Limpieza impecable, amabilidad de todos los empleados.Genuine Hotels.com guest review
"Hotel ideal para todos-"
El hotel es nuevo, muy cómodo, el personal atento y cordial, el desayuno excelente!! Además tienen shuttle gratis al aereopuerto, de lo más puntual.Genuine Expedia guest review
bien solo que el sofa cama no estaba en tan buenas condicionesGenuine Hotels.com guest review
"para servicios consulares recibes todo el apoyo"
tranquila y confortable me ayudaron en todas mis peticiones y la gente es muy amable, la recomiendo sin dudarloGenuine Hotels.com guest review
"Atencion agradable y servicio grandioso"
El lugar esta muy limpio y organizado, la atencion del personal muy agradable y profesional, y su servicio de transporte hacia el consulado americano y otros lugares siempre puntual y seguro, 100% recomendableGenuine Hotels.com guest review
Excelente disposicion al servicio de traslado. Muy recomendable y apetecible y diversos los desayunos y el snack.Genuine Hotels.com guest review
"100% SATISFIED STAY - DEFINITELY A RETURNING CUSTOMER"
06/26/14 Vannessa V MEMPHIS, United States
This hotel is very nice. The staff and the accommodations are excellent. They treat you with kindness and courtesy and help in anyway possible. I love this hotel. This is my second trip stay and I will most definitely stay here again when I visit Juarez again.
06/09/14 Cesar Javier M Nuevo Laredo, Mexico
Good Hotel, INternet and Breackfast really help. not expensive at all and well located. My only complain is that the A/C is a little noisy for my taste. Used fo Business but it will fit well for family vacation also.
"Excellent hotel in Ciudad Juárez"
05/20/14 EnriqueGA Monterrey, Mexico
I stayed for 4 nights at this hotel recently, and I regret not have been there in my previous visits to ciudad Juarez Chihuahua. Good breakfast, good time in the evenings (early) and peaceful at night. great and spacious rooms, nice cleaning service and amenities. Good service, I just would ask for some more vending variety...but thats just nothing. Safe área of town and nice restaurants and bars closeby.
"A Hampton is a Hampton"
05/06/14 Hernan J Greenville, South Carolina
I'm a Hampton Inn fan. Wherever you go, Hampton Inns are always a no-brainer. Rooms are very well kept and maintained. Service is always impeccable. And, best of all, the breakfast options are unbeatable. To top it off, this Hampton location offers a Happy Hour!
03/29/14 chino36 New York City, New York
I was there at the end of Feb. 2014. Room are clean but it needs a little update. Staff is very helpful. The hotel bus is nice and on time. Hotel area is very safe. The super market down the street has a very nice cafeteria for lunch. Breakfast is so so.
"Clean and safe"
02/11/14 Edward O El Paso, TX, United States
I've stayed at this hotel about 6 times in the past 12 months, they have progress to a better state from the first stay. They're still remodeling and I expect this to be a great clean safe place in Juarez to get some rest.
"change of mind"
12/27/13 StephStx McAllen, United States
was going to stay a lot different compared to Reynosa area - due to some of the current events in the area change of travel plan continue to head south. may in late spring will try again. staff did speak English which was nice my Spanish was limited
12/23/13 Hernan J Greenville, South Carolina
This Hampton property used to be much better. In my last few stays, WiFi service was down - not a good thing for us business travelers. Breakfast and happy hour are very good. Location is convenient. Rooms are average.
"Great Experience from Front Reception and Shuttle Drivers."
09/08/13 Michael D Toronto, Canada
The overall experience I had just staying one night was great -- from a super friendly front office teamt that without hesitation accommodated my early and late check-in and check-out, respectively; to personable and friendly shuttle bus drivers. Breakfast was sufficiently great and coffee available 24/7. Pool could be better.
"Very Nice hotel"
08/19/13 Richard L Milford, OH, United States
Enjoyed my stay. Good location as it was close to good restaurants. The rooms were clean, the air conditioning was adequate, and the service was good. Breakfast was very good as to the selection of foods. The fitness center only had one bicycle, one treadmill and one elliptical, so in the morning it was busy and hard to get on a machine. Would stay again if in the city again. Parking was a problem as part of the parking lot was sectioned off. I would recommend this facility to anyone visiting in Juarez as I felt safe the whole time I was there.
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