Fairfield Inn & Suites Pigeon Forge - Sevierville

Excellent location, very nice hotel and staff. Will definitely stay here again!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

really nice. no complaints. i really appreciated the fresh coffee still there at 10 oclock at nite next to the back entrance.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel is very clean , close to multiple amenities ,nice personal and excellent location.

Genuine Hotels.com guest review

It's unfortunate that this property boasts the Marriott brand because it's not what I'd expect from this superior brand. We entered our very small room to find several items broken & in disrepair (the hotel staff did nothing to correct the situation) and the photos shown on Hotels.com are not of the actual property. We were very disappointed! The bathroom […] was so tiny that your knees actually hit the back of the door when seated (and we are petite women). The hot breakfast consisted of breakfast sandwiches that you had to microwave (heating directions were posted on the microwave for the guests). We checked out a day early due to the poor quality of our room & hotel. While the hotel is in a great location (across from the outlet mall & close to area attractions) this is not at all what we expected from a Fairfield Inn & Suites hotel. A huge thank you to Hotels.com for helping with our situation -- Their custom service is truly top notch! Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Hotel was very clean and comfortable. Staff was very friendly.

Genuine Hotels.com guest review

The hotel is very clean. The beds are comfortable. The breakfast is great. Hotel just doesn't have a refrigerator or microwave in the rooms. The hotel is directly across from the Tanger Outlets(Just walk across the road). The hotel staff was very courteous and accommodating.

Genuine Expedia guest review

Close to everything and staff very friendly overall very enjoyable

Genuine Hotels.com guest review

NICE STAFF, VERY CLEAN AND COMFORTABLE ROOM, CONVENIENT LOCATION AND REASONABLE COST

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The location is great, right on the main parkway, the breakfast buffet was pretty good - waffles, cereal,Jimmy dean sausage and bacon biscuits, yogurt , etc. No real complaints, would probably stay there again before I took a chance on another hotel . I checked reviews before I booked and most hotels in the area didn't get good reviews (this one was […] better, that is why I spent a little more for the hotel) but after seeing all the hotels in the area and how booked they were they can't be as bad as the reviews said they were. Read more

Genuine Hotels.com guest review

we have stayed here before and love the location and the remodel. we will stay again soon

Genuine Hotels.com guest review

We greatly enjoyed the hotel and its ammentities. We were close to all of the local attractions in Pigeon Forge. The room was very clean- impressive!

Genuine Hotels.com guest review

Pool area was not inviting, even with it being one of the hottest weekends on record, we still didn't go to the pool.

Genuine Hotels.com guest review

Our stay was a good one. The check-in was super quick, the hotel staff was very friendly, and our room was clean and comfortable. My only complaints are that the breakfast area is not large enough (had to wait for a table) and the parking lot is not big enough (had to drive around and park far out). Overall, the hotel is good and in a great location, […] they just need to expand, but I don't see how when the surrounding area is full. I would stay again. Read more

Genuine Hotels.com guest review

I do not think the room was very clean it had a smell to it, the water when you went to take a shower would turn cold during your time in the shower, and breakfast was the same thing every morning. I have stayed at other hotels that had better quality than this one did, and the last day we where there I had to make our own bed. I dont think we will […] ever want to stay there again. Read more

Genuine Hotels.com guest review

The room was great. The beds were comfortable. It was clean and quiet.

Genuine Expedia guest review

Nicely remodeled in good location. Staff was friendly and courteous.

Genuine Expedia guest review

We got to breakfast just after 9:00 and they had run out of many things. Only had one person working a very busy morning, had to keep asking for things. Overall it was OK. Not the marriott experience we are use to , but we felt safe and clean

Genuine Hotels.com guest review

Highly recommend!

Genuine Hotels.com guest review

Clean rooms and very busy lobby in the am. Staff is tremendous, towels, facecloths and hand towels are a little bit low quality. Tub/shower was uncomfortable to use, but the room was fine otherwise. Did I mention the friendly staff? Great breakfast in the am, but a busy place all around. Traffic is lousy outside at times, even in the off-season.

Genuine Hotels.com guest review

My family & I spent Christmas there and we had a wonderful time. The hospitality and service eas great. I would recommend this hotel.

Genuine Hotels.com guest review

If you are used to Days Inn or Super 8 you'll enjoy this place. If you are expecting the Fairfield inn by Marriott...you'll be disappointed. No wifi in the rooms. Only available in the small lobby. Also the towels are quite thin. Toilet paper is cheap and very thin as well. Nice lady at check in desk. Fast check in. Breakfast was good too

Genuine Hotels.com guest review

I have stayed at other Fairfield Inns in different states and have always felt like they were top of the line, well I kind of felt cheated here. I have stayed at the other guys across the road and frankly considering the price between them and the Fairfield I got a lot more for my dollar. A firm mattress, a bathroom exhaust fan, microwave and a fridge. […] Not included at the Fairfield. Read more

Genuine Expedia guest review

I read previous reviews/viewed the pictures and decided to take a chance since it was conveniently located across the road from a huge outlet mall... BOY was I surprised! The pictures and comments don't do it justice. Newly renovated, clean, friendly, and the best hotel we stayed at for our trip. Our trip included one night at the Inn at Christmas Place, […] and one night at Biltmore Inn.... the beds at the Fairfield were the most comfortable by far! And you can't beat the price... The other two places were fun and of course we went for the atmosphere and views, however, I spent more time waiting for anyone to wait on us there then at the Fairfield! Honestly, my check in took 1 1/2 minutes! Awesome! Highly recommend. Read more

Genuine Hotels.com guest review

Enjoyed our stay. Hotel was clean and comfortable Bed linens appeared to be completely washable. (yea) Plenty of pillows and other linens. Front desk and housekeeping staff were friendly. Didn't visit breakfast area, but they do keep coffee available all the time..Nice. Coffee bar was clean and well stocked.Also carpet appeared fresh and clean. have […] stayed here before and will again when in the area. Read more

Genuine Expedia guest review

Convenient to many events, shopping, sights, free continental breakfast. However, room did not have a refrigerator or microwave.

Genuine Hotels.com guest review

My wife and I celebrated our 24th wedding anniversary at our stay in Pigeon Forge on September 25th. We had a wonderful experience and will stay at this location again. Great Job.

Genuine Hotels.com guest review

Great place with wonderful staff. Just remodled and very pretty..Would definately recommend. Great breakfast and rates!!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Staff is exceptionally friendly and helpful. The breakfast was very good. Rooms were clean and housekeeping quick and friendly. We were on the 3rd floor and obviously the air conditioning was not working on that floor. It was very uncomfortable walking the hallways. The room air conditioner cooled sufficiently but was very noisy and once it reached […] it's desired temp it could only stay at that temp for about 10 minutes so we had sleepless nights listening to the air conditioning cut on and off 4-5 times each hour. Rooms were what I think is called contemporary style. I call them ugly. i prefer traditional. But they were clean and comfortable. Read more

Genuine Hotels.com guest review

My husband and I GREATLY enjoyed our stay!!! The rooms were large, beds were comfy, etc. There were three things that our room did not have, 1) wireless internet connect, 2) refrigerator, and 3) microwave -- these are things that we wish the room had for the price we paid each night.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The room and location were very good. The over all motel was not good enough for the price. Although I will recommend it as a good motel I will suggest to look for a less pricey place to stay.

Genuine Expedia guest review

The only dissappointment we had with our stay was the breakfast. There was not much there to be offtered. Other than that we had a great stay an would recommend it to our friends and would stay there again.

Genuine Hotels.com guest review

The hotel was clean and at first we were excited about our hotel choice. The breakfast provided was horrible. The food offered had poor quality and poor selection. When our commode was stopped up the person from front desk brought us a plunger in a nasty plastic bag. We feel they should have taken care of this problem with someone on staff.

Genuine Expedia guest review

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Genuine Hotels.com guest review

This Marriot is nicely located on Parkway in Pigeon Forge across from the Tanger Outlet Malls. You are 10 minutes from Sevierville and about 20 from Galtinburg. The facility was clean, and the staff was very helpful. We would stay there again, and recommend it to friends.

Genuine Hotels.com guest review