Book online or call:
800-246-835724 hours a day, 7 days a week
Location.
The Ritz-Carlton, Kapalua is located near D.T. Fleming Beach in Kapalua, Hawaii. The resort offers complimentary shuttle service to Kapalua West Maui Airport, less than five miles away.
Hotel Features.
The Ritz-Carlton, Kapalua is located amid the 23,000-acre Kapalua Resort on Maui's western coast. Six on-site restaurants and bars include the resort's signature seafood restaurant, The Banyan Tree. Seasonal menus highlight fresh local ingredients. The sleekly designed Kai restaurant features sushi, sashimi, Japanese appetizers and sake. A total of 50,000 square feet of function space accommodates up to one thousand guests. Wireless Internet access is complimentary in public areas.
Two championship golf courses adjoin the resort. Shuttles transport guests to the golf courses, three beaches and a nearby tennis complex. Ritz-Carlton, Kapalua offers Jean-Michel Cousteau's Ambassadors of the Environment program, which features a new environmental and cultural education center with excursions led by expert naturalists. Guests can hike through the Hawaiian rainforest, snorkel among coral reefs, and participate in underwater photography sessions while exploring nature's relevance to the Hawaiian culture.
The 17,500 square-foot Ritz-Carlton Spa and fitness center offers 15 spa treatment rooms, private outdoor gardens and spacious and private couples cabanas. Hot stone lomilomi massages, facials, and body treatments are based on native Hawaiian healing techniques. A fitness center contains cardiovascular and weight-training equipment, a steam room, and a sauna. Classes include Pilates and yoga. The Ritz Kids Club offers supervised indoor and outdoor activities for children ages 5 - 12. The on-site Kapalua Adventures Experience includes one of the largest zipline systems in North America, two suspension bridges, a comprehensive challenge course and a four-station climbing tower.
Guestrooms.
Winner of the Condé Nast Traveler Gold List in 2008, the Ritz-Carlton, Kapalua offers 463 guestrooms and suites with dark wood floors, travertine bathrooms, Kukui floral-designed rugs and Hawaiian print artwork framed with koa wood. Furnished balconies provide ocean, pool or golf course views. Technological enhancements include LCD flat-screen televisions, iPod docking stations, DVD players and complimentary high-speed wired and wireless Internet access. Beds are draped with white duvets. Bathrooms feature soaking tubs, separate showers, bathrobes, makeup mirrors and Bulgari bath products.
""Reviewed by a Hotels.com guest on May 5, 2012
Papakea was great, loved the pool and hot tub. Basic unit, view was limited, not quite oceanfront as advertised, but a nice view if you are on the lanai. Murphy bed was like sleeping on a hide a bed.
Reviewed by a Hotels.com guest on May 5, 2012
This guest did not leave a comment.
"Beach Front One Night Escape"Reviewed by a Hotels.com guest on May 4, 2012
Went to Maui for a night from Oahu with my friend. I booked the cheapest room, a studio mountain view room because we didn't intend on spending much time at the hotel. We were given a 2nd floor ocean view room with our own lanai in a very clean studio with a kitchen and bathroom that were more than adequate. We actually chose to spend time on the private beach and then the lawn chairs by the pool just enjoying the ocean front. We walked to get dinner later, the hotel is located by a whole strip of shops but we walked a few minutes further down the road where there were more restaurants and shops and had a great dinner. Would definitely recommend this hotel and stay here again!
"Excellent for a short stay"Reviewed by a Hotels.com guest on May 4, 2012
I stayed for about 36 hours before my flight home and was pleasantly surprised by this old place. Although the building is showing its age in places, the staff keep it very clean and the grounds, especially, are meticulously cared for. The pool is nice, and the view of the harbor is lovely. Every worker I met was sweet and accommodating. Even the cab driver who picked me up remarked, "They're always so nice there." If you like icy-cool air conditioning, look elsewhere, but otherwise I would recommend this place. Whole Foods is a few blocks away and has a great take-out bar. I had some extra time and walked to a nice park and, in the opposite direction, down past the docks and the wastewater treatment plant to the wildlife refuge. Not a scenic walk, to be sure, but suddenly there you are on a gorgeous stretch of beach, completely deserted when I was there.
Reviewed by a Hotels.com guest on May 3, 2012
This guest did not leave a comment.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
A Green / Sustainable Property - First Party Certified
This property has performed a self-assessment, also known as First Party certification, of its sustainable tourism practices through Hawaii Green Business Program thus taking steps to understand its impact on one or more of the following: environment, community, cultural-heritage, the local economy. The property's claims have not been independently verified by a second or third party certification program.
The Banyan Tree - The resort's award-winning signature restaurant features a covered terrace with dramatic views of the Pacific Ocean. Decor reflects Maui's undersea life, with fanciful blown-glass light fixtures inspired by sea urchins and vibrant corals. Seasonal menu focuses on fresh local seafood. Sample menu items include Steamed Opakapaka, Roasted Butterfish with Kona Crab Gratin, and, for dessert, Warm Kapalua Pineapple Cobbler.
Kai - Serves sushi and Japanese cuisine with a design inspired by the story of the native Hawaiians' arrival. More than 20 varieties of sushi and sashimi are served in a dining room with views of the pool, Pacific Ocean, and Moloka'i. Dinner served nightly.
The Terrace - Family dining with high ceilings and views of pool and gardens. Covered outdoor dining is available on the glass-enclosed lanai. Architectural details are reminiscent of Maui's historic plantations. Fans and wooden screens compliment green and gold colors and textured fabrics. Open daily for breakfast.
The Beach House - Beachfront dining under a natural canopy of coconut palms. Salads and sandwiches for lunch, tropical cocktails and other drinks throughout the day. Open late morning until late afternoon.
Alaloa Lounge - Constructed of black lava stone and lighted amber glass, it was named Best Lobby Lounge by Maui No Ka Oi Magazine. A verandah offers sunset viewing year-round, and whale-watching from December to April. Specialty cocktails, beers, premium spirits, appetizers and desserts. Open from lunch until late night.
Kapalua Adventures offers guests a wide range of adventure tours (surcharges apply). Kapalua Adventure Center, located in the central area of the resort below the Kapalua Golf Academy, includes an outfitters shop with clothing and gear for adventure enthusiasts, a café with healthy fare and a premium selection of beer and wine, a coffee bar with specialty Hawaiian coffees, a multi-media entertainment and information center, and trained adventure concierges.
Located in the mountainous area above the resort is the Mountain Outpost, featuring one of the largest zipline systems in North America with eight dual-track ziplines. In addition, two suspension bridges, a ropes challenge course, and a four-station climbing tower are available. Guests are transported to the Outpost by biodiesel-fueled vehicles via existing pineapple roads. Access to the area is restricted to official Kapalua Adventures' vehicles to ensure safety while minimizing environmental impact.
Some properties have extra fees for amenities or services that may apply even if you do not use them. Government fees or taxes also may be charged to you when you check in or check out. This property told us they will charge you for the following:
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Brimming with hotels, villas, and shops, Kapalua is on the northern end of west Maui’s resort strip. The resort area is also known for its golf courses, which have hosted golf legends such as Tiger Woods and Vijay Singh. A few golf course holes afford views of neighboring Molokai and Lanai islands. Humuhumunukunukuapuaa, Hawaii’s state fish, swim in the waters of Kapalua Beach.
see all hotels in Maui Island"Hotel at Kapalua"
Just had an outstanding time. Megan Montoya checked us in at the front desk and she was excellent. A super rep for the Ritz. Great personality, knowledgeable and courteous. She is a keeper !! Overall the interior of the hotel looks great - as always. The interior carpets in the hellways are showing normal wear and tear, but they have a lot of traffic. […] Other than that, looks nice. All the hotel staff,r to include room service, cleaning, valet and servers in the restaurants were excellent. They have a grert recuitment and training program. Thanks again. Read more
This guest did not leave a comment.
"A beautiful hotel w/ outstanding customer service"
We thoroughly enjoyed our stay at the Ritz Carlton Kapalua. It was everything you would expect from a 5-star hotel. It is located near a gorgeous beach that felt very private. It is also within walking distance of a general store, and extensive walking paths through an abandoned and overgrown golf course. The nightly live music in the lounge exceeded […] our expectations. Guests also receive a discounted resort price at the Kapalua Plantation and Bay Courses. Read more
"LOVE THE RITZ IN MAUI"
The only place i would consider staying in Maui. Perfect location, quiet and the only place i would consider home away from home.We simply love the Ritz in Maui. Can't waiit to come back!!!!!
"luxury"
The Ritz is wonderful in every way. From the wonderful service, Beautiful grounds,and a gorgeous suite with ocean view. We are ready to go back! Very relaxing with wonderful Food and restaurants. Highly recommend. Five Stars.
"Beautiful hotel"
The hotel and property of the hotel is very beautiful! The beaches near by are very beautiful and a great walking trail! The negatives are that there is nothing going on in this resort on weekdays, the hotel grounds are very neglected especially the tennis courts! The tennis courts look like alley streets so its very disappointing to pay a resort fee […] and have the resort be in such a bad condition. When we checked in we were given a room with a view of the golf course field and pine trees...didn't even feel like we were in Hawaii. We asked to be moved to face the pool and the receptionist Meagan and Stephanie lied that the rooms were sold out and didn't want to accommodate us. It was our honeymoon and we wanted to have a nice experience and the bad guest services really ruined our night and the vibe of the stay. We were so disappointed on how we were being treated on this vacation we worked hard to take that we tried to cancel the rooms and go back to the Hyatt Regency where we were treated like we are welcome to the hotel. I called hotels.com to cancel our reservation and the hotels.com agent called the hotel to see what they can do and wow what a surprise they did have a room by the pool! So after over three hours of our time wasted we moved to the room we originally wanted. So don't expect to get great treatment at this hotel because you might get very disappointed like us. Read more
This guest did not leave a comment.
This guest did not leave a comment.
"Relaxing resort that has everything"
Great pool and beach. Snorkeling best at Kapalua Bay a mile walk. The bay also has a nice restaurant, Merriman's. Friendly staff and beautiful surroundings with hiking trails, golf courses, and good restaurants. Not inexpensive, but worth it.
"Fabulous Hotel"
This hotel deserves a 5++++Star rating. Our vacation at the Ritz-Carlton, Kapalua was absolutely perfect. I was there 12 years ago and was extremely happy with the hotel. This exceeded our expectations. The property is very well maintained and the hotel was completely renovated. Our room was upgraded to a residential suite and was extraordinary. The […] personnel in the hotel were excellent,and the Concierge people were exemplary. They also had a shuttle service at this hotel that was like your personal driving service to all the restaurants and beaches in Kapalua. As you see I cannot say enough about our experience. Read more
"Great Honeymoon Spot"
My wife and I stayed at the Ritz on October 17th-23rd 2009. It should be stated straight off that both her and I are in our early 20's and were looking for a quiet place to spend our honeymoon. That said, I am extremely pleased with our decision to stay at the Ritz, and I would recommend it to anyone who is looking for a similar experience. Likes: 1) […] I am sure it has been stated in dozens of reviews, but the whole area is gorgeous. 2) The rooms are incredible. We got a residential ocean view suite. I have never stayed in a room like it. Overall, the room is basically set up for comfort. And this goal is achieved with great success. It felt like home immediately, which is something I feel like no room layout or pictures of the rooms can really fully describe. 3) The staff was wonderful. They were extremely kind and helpful (whether or not they are currently earning your money for themselves or the hotel. This is an important thing to distinguish). Dislikes: 1) The view from the room. "Ocean view" pretty much means "you will be able to see the ocean one way or another.” The resort is basically shaped like a capital, block letter "U". The two prongs of the "U" face the ocean, and the lobby is the very center of the bottom part of the "U" with the pool in the middle of the whole thing. As you can imagine, if you are not located on the end of one of the two prongs, then you are not going to have a full view of the ocean (those are the "ocean front suites"). Read more
"SOMETHING MISSING IN PARADISE"
There's something missing at this Ritz. For one, if the Hotel sepnt as much money on the renovation as they claim they should call the police because they got robbed! We stayed at this hotel two years ago and it needed a renovation. However, the fact that they removed a beautiful fountain to install a few poolside cabana's is not what you would expect […] from the Ritz. In addition, the weather in July although sunny included a breeze that was outright cold. When we asked, the staff said that it was always like this in July. (Note to staff: It wasn't like that on the other side of the island,) I would go back to Maui again in a flash, I just wouldn't stay at the Ritz. Read more
"Top of the Line Hotel"
We stayed in a beautiful suite overlooking the pool and beach. We ate breakfast on the upper deck overlooking the beach and pool. It was magnificent.
This guest did not leave a comment.
This guest did not leave a comment.
"Preis- Leistung stimmt nicht"
Lage sehr schoen. Extras sind teuer, ausdrucken eines Prints kommt auf USD 5, da nochmals Internetkosten dazu kommen obwohl Internet ueber die Resortfee bezahlt wird. Parking Gebuehr fuer selfparking sehr hoch.
"クラブフロアーに泊まってみました。"
・オーシャンビューのクラブフロアーに１週間ほど宿泊しましたが毎日非常に快適に過ごせました。 ・カパルア空港でなくカフルア空港からレンタカーで向かいましたが約30分でした。ラハイナまで飛ばして15分、そこからゆっくり15分という感じです。山の景観、海の景観がすばらしいマウイ島での移動はレンタカー利用をオススメします。 ・クラブフロアーで軽食が利用できますがホテル内のレストランはどこもオススメです。バンヤンツリーもすばらしいレストランでしたしお寿司屋さんもなかなかいい味でした。 ・インターネットは初期画面で有料（１日または１週間を選択）みたいな画面が出ますが、滞在中のサービス料に含まれますので特にチャージされません。
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
