Clean hotel & roomGenuine Hotels.com guest review
Always stay at Comfort Suites when we travel. Rooms are always clean and comfortable. Mattress a bit soft but all else fine. Very nice staff.Genuine Hotels.com guest review
I don’t normally write reviews, but my stay at Newport News Comfort Suites was great! Very friendly and helpful staff, clean and comfortable room, and convenient location. I will definitely stay here again!Genuine Hotels.com guest review
"Good value, clean and comfortable"
The hotel was very nice overall, convenient and clean. The staff was pleasant and helpful. The only issue was that the water control in the tub/shower needs to be replaced. Someone has cobbled the wrong handle and perhaps some other parts onto the existing valve in the wall -- and it's very hard to turn, operates backwards (once you can turn it using […] both hands), and unless you position it just right, it continues to leak when you turn it off. Everything else was fine. Read moreGenuine Hotels.com guest review
"Love the customer service"
Really enjoyed room, location, everyone friendlyGenuine Hotels.com guest review
Very pleasent employees, clean hotel & rooms. Will stay again.Genuine Hotels.com guest review
"A Convenient Night's Stay"
This hotel was convenient and comfortable, as well as a good value. There are plenty of places to eat and shop within walking distance, and it's only 5 minutes or so from the Newport News/Williamsburg Airport. Check-in was quick and smooth, room was clean and well-appointed. Breakfast was a litle disappointing.... they ran out of coffee, and food choices […] were very limited. They also seemed understaffed, as no one was manning the front desk when I was ready to check out. The negatives were minor... I wouldn't hesitate to book this hotel again. Read moreGenuine Hotels.com guest review
Nice hotel. Close to everything! The staff was very accommodating and welcoming upon arrival.Genuine Expedia guest review
"Fit What We Needed"
Everyone polite and friendly. Found a few hairs in bathroom but it wasn't a deal breaker. Overall a nice place to stay with very comfortable beds.Genuine Hotels.com guest review
"Great place to stay!!"
We arrived quite late on a Sunday night and front desk employee was very friendly, fast with check-in and helpful in suggesting a restaurant that might still be open for us. Room was clean, breakfast delicious, pool clean, price very reasonable and hotel roughly 10 miles away from Busch Gardens, our main destination. I would absolutely stay here again. […] (And even though there is an airport very nearby, I never heard an airplane during the three days we stayed.) Read moreGenuine Hotels.com guest review
"Trust the reviews"
My daughters and I were in the area for a leisurely trip. The staff was very cordial. The hotel was nice and clean. The location was perfect. It is close to everything. The beds are comfortable. However, we had an ant problem that seemed to come and go despite repeated reports to the front desk. Also, my middle daughter left her FAVORITE blanket. I […] called the day that we left and a few consecutive days after our departure. However, no one could seem to find it. She is still crying about the absence of her blanket. Read moreGenuine Hotels.com guest review
Excellent hotel....staff excellent alsoGenuine Hotels.com guest review
"Close to the airport"
I had to wait over 10 minutes to check in because clerk had to deal with a long phone call. Some ceiling paint was peeling in the bathroom. Cleanliness, comfort and convenience were all top notch.Genuine Hotels.com guest review
Great staff excellent locationGenuine Hotels.com guest review
"Much better than I expected!"
Nice staff, large room, large bathroom, big flat screen tv, and quiet.Genuine Expedia guest review
This was a one night stay before going to the Outer Banks. We completely enjoyed our short visit.Genuine Hotels.com guest review
"Friendly Staff and Clean Rooms"
We found the staff very friendly and accommodating. We were given a room on the first level and asked for a room on another floor and he moved us with no problem. Room was clean and comfortable. I would stay here again.Genuine Hotels.com guest review
"Nice hotel close to my wife's family"
We had a short stay. My grandchildren enjoyed breakfast. Hotel was relatively quiet.Genuine Expedia guest review
"Worked well for Busch Gardens trip"
Just a few minutes drive from Busch Gardens but requires taking I-64 to get to the park. Hotel was fine. Breakfast was included--mostly continental, just one hot item each day plus make your own waffles. Two restaurants are right beside it and can be walked to--Olive Garden and Red Lobster. Four floors. Entry through front door primarily; two eleva […] tors. Read moreGenuine Expedia guest review
The staff were very courteous and helpful. Rooms the cleanest I have stayed in a long time. The quality of the breakfast could have been better. The server was very nice, but I have had much better breakfast elsewhere.Genuine Expedia guest review
"Doesn't leave an impression"
Simple basic room to stay in nothing more clean, comfortable, but that's it Staff were competent but nothing more, room was comfy and quite large, nice place The biggest downfall is that the breakfast was terrible. From the quality of the food, to the variety, to the quantity actually all lacking even the basics to being hospitable to the guest.Genuine Expedia guest review
"Pleasant stay. Convenient to everything."
The hotel staff was very friendly. They made us feel completely at home. The room was clean and comfortable. The continental breakfast was just OK. The eggs left alot to be desired. The gravy and biscuit was very good. The hotel was very convenient to the airport and close enough to everything else you could need. All in all, a pleasant stay.Genuine Expedia guest review
"Had a great stay"
Other than a few issues with the bathroom/shower fixtures our stay was wonderful and very comfortable.Genuine Hotels.com guest review
Enjoy my stay. The front desk was very polite, and took care of me. Room was clean. I will definitely stay again.Genuine Hotels.com guest review
"Mini family feel union"
Trisha was exceptionally pleasant and efficient! The courtesy van was prompt, which she drove to pick me up at the airport, and made my stay very pleasant. Location great, and very nice breakfast. Truly, a place I will revisit!Genuine Expedia guest review
Love the fact that the hotel is close to the airport AND nice places to eat! The staff was excellent and helpful!Genuine Hotels.com guest review
"Family Weekend Visit to Busch Gardens"
We stayed at the hotel for 2 nights while we visited Busch Gardens and the Williamsburg Outlets, October 11-13, 2013. We were very impressed with the cleanliness of the lobby. The two clerks at the front desk were very friendly and welcoming, even coming around the counter to direct our girls (9 years old) to the fresh baked chocolate chip cookies while […] we checked in. They were very engaging and courteous. Our room was very clean, including the linens on the sofa bed. They provided us extra pillows as soon as we inquired about them. Breakfast was satisfying, plenty of choices that were kid friendly. The girls enjoyed the indoor pool, and the pool area was very clean. We walked across the parking lot to Olive Garden (very convenient). Didn't have any issues with parking spot availability at the hotel. Front desk really impressed us (same two associates as the previous evening when we checked in) when we came in from Busch Gardens that evening and they asked us how our day was at the park. Excellent customer service. Will definitely be staying here again in the Spring when we return to Busch Gardens. Read moreGenuine Hotels.com guest review
Very nice facilities. No airport noise. The staff was friendly and professional. I would definitely stay there again.Genuine Expedia guest review
"close to all must-see sights"
Overall satisfiedGenuine Hotels.com guest review
"My stay at Comfort Suites Airport"
I was very happy with the friendly and helpful staff. The continental breakfast was convenient and adequate. The room was clean.Genuine Expedia guest review
"Nice Hotel - Close to Place to Dine and Shop"
I enjoyed my stay at Comfort Suites. It is close to the airport, but I did not hear any planes. That may be because the airport is relatively small and does not have much air traffic. There were several places to eat and shop - like Longhorn Steakhouse, Red Lobster, Chilis, and other places. Wal-Mart is within a mile of the hotel. You can drive.Genuine Expedia guest review
"Great, professional hotel close to airport"
I loved this hotel. It was very clean, nice and professional. The staff were amazing!! Very helpful. Breakfast in the mornings were the best. Not having to leave the hotel to eat breakfast was great. I would recommend this hotel to everyone. When I go back to Newport News, I will be staying here again.Genuine Expedia guest review
I would definitely stay here again because the rooms were clean and comfortable. Our only disappointment is that the pool was not up and running. The kids were really bummed about that.Genuine Hotels.com guest review
ExcellentGenuine Hotels.com guest review
Excellent accommodations, very quiet atmosphere, ease of accessibility by car.Genuine Hotels.com guest review
"Great for business and family"
Great location to the airport, as well as shops and dining. Comfort Suites Airport always has kind staff - Trish greets you by name as you come an go. The breakfasts are great!Genuine Expedia guest review
"Buisness Travel to Newport News"
Hotel was training a new staff person when I arrived at the hotel. A little confusion but very helpful. When I got to my room the electronic lock was not working but the hotel staff responded quickly and the problem resolved within the hour. The manager himself let me in my room and was extremely sorry for the inconvinience. Personal touch makes one […] feel better about the situation. Read moreGenuine Expedia guest review
people at front desk were very pleasent and welcomingGenuine Hotels.com guest review
The hotel was very clean and even though the room was near the elevator, it wasn't noisy in the room. The breakfast was fine and the front desk was very polite. I would definitely stay at this hotel again and recommend it to others.Genuine Hotels.com guest review
The hotel and our room was clean. The staff were very friendly. I would stay here again.Genuine Hotels.com guest review
"CNU parent weekend"
This was one of the best, cleanest hotel rooms I have stayed in. The staff was friendly, the room was large with a sitting area, I walked barefoot in the room (which I never do). The granite in the bathroom made me feel like the bathroom was cleaner than the standard tile bathrooms. The rate was fantastic! Will definitely stay here again and recommend […] this hotel to friends:) Read moreGenuine Hotels.com guest review
Staff was very friendly and helpful. Rooms were clean and well maintained. Free breakfast bar was well stocked. Area is suburban and close to lots of dining & shops. Overall a great experience. I would definitely stay here again.Genuine Hotels.com guest review
the hotel was immaculate, the employees were friendly and Dana was awesome! The breakfast bar is clean and neat and the servers were very efficient and friendly. We really enjoyed having coffee available throughout the day. Thank you!Genuine Hotels.com guest review
"Vacation or business, great hotel."
Friendly and helpful staff. Sorry, missed names, but three different young ladies at the counter provided great help, good ideas, information.Genuine Expedia guest review
"Great Place for Comfort"
Our Stay was great, very accomodating, a very warm and friendly staff who took care of all our request. Even changing a room for us! Everything was on point from the continential type breakfast, to the housekeeping, maintanenance, surrounding area with the many shops and malls minutes away. The Staff even gave me a closer Post Office where I needed […] to send some items out quickly - just down the block around the corner. Will stay again next year for my annual conference! And highly recommend! Read moreGenuine Hotels.com guest review
"Hotel stay may 26 2012"
Ok hotel. Suites are to small. Not really a suite since no separation between bed and sitting area.Genuine Expedia guest review
"Outstanding service to weary travelers"
All hotel staff was extremely helpful and welcoming. Also, it was evident that management set high standards for every aspect from cleanliness to shuttle transportation. Very close to airport. Stay date, 5/2/2012Genuine Hotels.com guest review
Check in was easy and quick. Everyone was very friendlyGenuine Expedia guest review
"Comfort Suites in Newport News"
This hotel gave good value for the price and was conveniently located. I thought the accomodations were more than adequate but what really made my stay and this hotel extra special was the staff. Not only did they pick-up and deliver me to the airport on request, but in one case the person manning the desk offered to drive me to the airport as he was […] going off a very very long shift because it would save me an hour! Everyone was extremely pleasant and helpful and I will always remember this brief stay when I was very tired with a warm heart. Read moreGenuine Hotels.com guest review
I book the hotel for a valentines treat for my husband. The hotel was nice and clean The only problem I had is that the kitchenette is not like the picture. If was just an area with a microwave and fridge. There was no utensils. Good thing I had bought my owns Other than that we enjoyed ourself. Really NIce.Genuine Hotels.com guest review
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