W Dallas - Victory - Dallas 32.7883, -96.8106

Room smelled like smoke, but was a non smoking room. They had to give us a new room. Layout of the room is a little too funky. Shower and sink area separated by the rest of the room with a curtain. Room colors too dark. Room service and restaurant were excellent.

The hotel itself and staff are great. I've been staying there for years now. However, one thing that is consistently of poor quality is the room service for dinner. A mixed salad is literally a head of lettuce cut up, a turkey sandwich is essentially a sub. Their selection and quality of food absolutely needs to be worked on.

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Great location and ambience. However, the room was not what was expected. King spectacular room was smaller than expected. Uncomfortable bed, cheap sheets (probably 200 count), uncomfortable pillows, and room would not get cold. We would not stay here again.

The hotel itself is very nice and was a great location across from AA Center. The lobby bar had what definitely appeared to be hookers working the room on Saturday afternoon when we checked in and when we returned to the hotel on Saturday evening at 10pm, a couple was laying on top of each other in a chair in the lobby kissing and he was spanking her while the hotel staff was right in front of them. Not exactly classy! I would not recommend the hotel.

Very nice hotel!!!! A little noisy if you're planning to stay on the weekend or a night that an event is taking place at the American Airlines Center. Overall, a great place to stay with a great vibe and exceptionally nice rooms.

This hotel was fabulous. The room had a great view and was very comfortable. The only problem was that the Britney Spears concert had just let out at American Airlines Center next door and people who were not staying in the hotel were allowed to stand around and clutter the entrance. Overall it was really spectacular!

The staff was friendly and helpful. The free shuttle {7-mile radius} and the outdoor pool were nice features. The hallways and elevators are dark and the hotel has a mirror fetish. Cost of parking, room service and food items in the room bordered on the absurd. Considering the room rate I would not return or recommend this facility.

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Great place to stay. The hotel had a vibe about it. It was busy with lots of guests going to the lobby bars. Seems like all the pretty people stay and party there. Its right in the middle of all the downtown activity. Friendly and helpful staff provided recomendations for dinning and had the hotel limo take us to dinner. The room was comfortable, however it smelled like someone had smoked in my room prior to my stay and the A/C leaked water soaking the carpet near the unit. I was comp'ed one night parking for the inconvience. I would stay there again.

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My stay was exceedingly comfortable. The staff are very courteous and fulfilled all of my needs. I will stay at the W for all my future trips to Dallas.

Enjoyed the pool but have stayed with a few other hotels in the area and felt that they were a better value based off of the bars and pool. Shower handle fell off and had to have it put back on twice. Overall, would stay again....

We had a girls night at this hotel and enjoyed the Bliss Spa and drinks by the pool. But this is not for a romantic getaway - this is a place for people who want to be "seen". Don't get me wrong it was a very luxurious hotel...but there were lots of people in the Lobby either hanging in the Living Room Bar or awaiting their venture up to the Ghost Bar.

The hotel would not allow me an early check in time. When I arrived at least two hours after check-in there was no room with two queen beds available which I reserved online. The receptionist stated that some guests from the night before "got wild and crazy" and messed up the room and they did not know when a room with two queens would be available. We had to take a room with one king bed for three people because my family needed rest before they were to take a 17 hour road trip.

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If you are seeing a show at the American Airlines Center then this is the perfect location -- right across the street. But overall the hotel is not very impressive. The rooms are larger than expected but the curtains etc are stained and it's just not super clean. The pool is awful - wow. It's on the 16th floor so two-thirds of it is covered by the next floor up. The remaining third is the pool itself and truly the only area that could possibly get sun. There are only about 10 chairs -- all in the shade -- and the pool is FREEEEEEEZING. If you are expecting to spend a day hanging out at the pool this probably isn't the place for you. To be in the sun at all -- you HAVE TO be in the pool (which is also very small). It's also not very kid/family friendly. Overall it was 'fine' but I wouldn't go back and wouldn't recommend it unfortunately. I had also heard great things about the W hotels --- sadly did not live up.

the hotel was amazing! you never have to leave it if you don't want to!

After hearing wonderful things about the W hotel, decided I was going to stay there. I up-graded to a "Spectacular View" room, and my view was of a skyscraper being built. Not so spectacular. The room was nicely appointed, although it was small and the A/C was not up to par. Called the restaurant to have a menu sent up, and it took 1.5 hours and 2 extra calls to get it done. The floor was very noisy, with doors slamming and people yelling to each other well into the early morning hours. All in all, it was not a "4 star" experience.

I read some reviews about this hotel and the only negative comment I found to be true is that the steam from the shower can cause the rest of the room to become humid, however they do have a curtain that you can close to block off the bathroom from the rest of the room. the staff were very accomodating & friendly, their professional attitudes might be mistaken as snobby but I never saw or heard anything snobish by any staff members at all. the ghost bar was excellent for anyone interested in people watching & the pool area on the 16th floor was very relaxing with a wonderful view but tends to get a little crowded. the drinks might be a little pricey but not much more than what you'd pay on an airplane flight.

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Excellent Hotel and SkyBar on top story, I would return.

The lobby is cramped, our room was very uncomfortable, the A/C was inadequate, Price for Water in room was $6/bottle

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My husband and I stayed here to celebrate our anniversary. The room was advertised as their spacious, upgraded room vs. their standard room. This was a big disappointment. The room was the same size as standard rooms at other hotels with no "upgrades". There was gum on the carpet in an obvious location. The satin pillow with their signature "wish" logo was frayed in the corners and had visible stains all over it. Our hallway smelled of "B.O." but I think it was an old room service meal that was seen hanging outside our neighbors door (three doors down) for almost our entire stay. I knew the party reputation of this hotel, but after spending hundreds of dollars on our room...I was shocked by the quality of the rooms and the quality of the clientelle.

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Loved the atmosphere of the hotel and the Ghostbar. Rooms were pretty small but very nice and clean. Expensive but worth it if you are looking for the young, hip atmosphere.

My room was very comfortable and relaxing. The pool and spa in the hotel are excellent. Excellent view of the city. I received excellent service.

the roomsare so beautiful..with great view

Stayed here for a friends birthday. Phenomanal service. Concierge exceeded expectations. Even with it being a Dallas Mavericks Game day, hotel was clean, service was great, would definately stay here again.

Loved It...

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Hotel was in an excellent location for a concert that I was attending. The cons I had were the price, several outlets and lights did not work, and that the hotel was a lot hipper than I was.

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The room was great, the bed comfortable, my only complaint is the shower was not enclosed behind a door, just a curtain. After a shower, the whole room was totally damp and humid without a door to block the shower or any type of ventilation system.

Extra paid for spectacular view is not worth it. Save the money for a nice lunch instead. Not so crazy about open bathroom design. Bed was very comfortable. Coffee maker listed in the room ammenities is incorrect. It's not there. I would like to have a cup of coffee in a robe. Been there and done that in W in Dallas but will choose somewhere else.

This was less than what I expected from a W hotel. There was a hole in our sheets & several hairs that were not ours on the sheets. The bed was hard... the bliss spa products were amazing. The front desk was kinda snobby, but to be expected. We couldn't beat the location.

I've stayed at this hotel several times previously mainly because of their pet friendly policy. This time I got surcharged $100 for bringing a pet. This was not disclosed to me so I won't be staying here again.

This Hotel is totally Modern and full of Luxury. The Staff is totally helpful and trully friendly with their Whatever, Whenever policy. The hotel decor is totally eyecatching and beautiful. There are no needs unmeet as long as you ask. My husband and I had a Wonderful Weekend at the W!

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I was expecting a 4 1/2 star hotel. The W was only a 3 at best. It is outdated, rundown and not at all worth the price. You also have to pay a cover charge to go to the Ghost Bar which I found ridiculous.

Our spectacular view room was much smaller than expected. Our view was roof tops and constuction building going up. Lighting in the room was extremely poor, not enough electrical outlets. One didn't even work. Bathroom wall & floor could have been cleaner. Bathroom area was set up weird, not enough privacy. We paid extra for a 3rd person and there were only two stained ropes in the closet and 2 wash clothes (for 3 people). I dialed wish desk for more wash clothes, she said they were running short & only brought me two more. The next morning I wished for more wash clothes and towels. I had to ask cleaning lady for another roll of toliet paper. Customer service people up front were unfriendly and unhelpful. We asked for directions to the Galaria and she told me it was to far and we didn't want to go there. We drove ten hours to get there, I don't think a 30 min. ride would have been out of the question. The pool area was nice. Valet parking was expensive, but they were the nicest people that worked there. Not worth the money.

That is way over priced

The W is a beautiful hotel with an exceptional staff. The location is phenominal! I would reccomend this hotel to everyone.

Location to AACenter was perfect. If you hate to drive in the "city" and have business or pleasure downtown Dallas stay at the W. We felt a little underdressed at the W, but I guess we're just a little too country. The service was quality, room clean and bed very COMFORTABLE.

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