Hosteria Del Mar - San Juan

This guest did not leave a comment.

Genuine Hotels.com guest review

Great location & friendly staff. Rooms can use a little updating/maintenance - but overall pleased with the experience.

Genuine Hotels.com guest review

small nice guesthouse on the beach. receptionist was very helpful and friendly, but after our first night the receptionist changed to another person ( she was not cooperative at all, and always find excuses).However, The bartender and the DJ outside were very friendly and nice. In the second night, the A/C started to leak and the ground filled with […] water so we told the receptionist, but she did nothing. Location is great! Not inside the city but in really nice area. If you are there go to Mango for a fresh cold drink or Bebo’s for delish meal  Read more

Genuine Hotels.com guest review

This was a horrible establishment. The pictures are deceiving and do not portray the hotel accurate.

Genuine Hotels.com guest review

Had a great time. This is a relatively small, gated, upscale community with no high rises. Hotel is right on the beach. entry is only through main gate; push button to engage remote guard and get gate opened if you are staying at the hotel. Being right on the beach was a joy. Slight hitch; I arrived on Sunday afternoon and the D J played very very loud […] funky music right outside my door. Was suppose to end at 5-5PM. Actually went til 6:30 PM. Still a charming beach experience. Read more

Genuine Hotels.com guest review

The Hotel is quite lovely. The Hotel floor need to be redone and polished. Wifi should be available in the room not just on the lobby. Overall if you are only going to send a few days at this location it a great place to stay.

Genuine Hotels.com guest review

The only plus the hotel is on the beach, the rest is mediocre

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

I wasn't a big fan of this hotel and waa glad we only stayed one night. The lobby and bar/restaurant are cute, but the rooms are in major need of an upgrade (missing towel bars, rusty tub, king bed was actually two twin beds pushed together, room overall felt damp/not comfortable). The restaurant and bar are pretty pricey, and there are no vending machines […] on premesis so you have to pay $3.25 for a warm bottle of water from the room's mini bar. There is no wi fi except extremely slow service in the lobby. If you have a car, the surrounding area is totally frustrating - parking is limited to the street and it's not easy to find a spot. Additionally, the entire neighborhood is gated off and it's really tough to get in and out. Lastly, we came back to the hotel late (around 2am) on a Friday night and everything was locked up. We had to wait outside knocking on the lobby door while the receptionist at the desk just watched us. After prolonged knocking, she finally got up and grouchily let us in. Rude! Like I said, I'm really glad we out stayed here one night. Read more

Genuine Hotels.com guest review

Overall it was good. We had such a difficult time trying to enter the hotel. Directions or address need to be clear on hotels.com . Because it is a gated community, the only way you can enter is thru Calle Santa Ana not Calle Tapia. Hotels .com should provide the correct number to the hotel. That was our last day on our trip and because of the time […] we wasted trying to enter the hotel we could not enjoy the beach. They also had a cat sitting on a chair in the lobby. Very disappointing I do not like cats and I can not imagine the hair all over ones clothing. Ugh! Read more

Genuine Hotels.com guest review

I would rate this place as a 1 only because it had a roof. Breakfast was 10 blocks away. No hot water heated by solar. TV's did not work.

Genuine Hotels.com guest review

HOTEL IS BEING REMODELLED. ROUGH AROUND EDGES. PLUSES WERE QUIET GATED--AT NIGHT-- AREA, BEACH LOCATION, EXCELLENT MATTRESS AND FLAT SCREEN TV WITH LOTS OF CHANNELS. NEGATIVES WERE LIMITED. FOOD, DRINK AND SUPPLIES BLOCKS AWAY, INCONSISTENT SERVICE PERSONNEL. PARKING IS ON STREET WITH NO DIFFICULTY.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

A lovely tropical and Thai fusion decor. The staff were extremely friendly and eager to help. The hotel was right on the beach with plenty of seating and mingling areas that were cozy and inviting. At night it had a romantic ambiance with candles and lights. A DJ provided music throughout the day and into the early evening. The restaurant had good food […] and tropical drinks and was reasonably price. Stores and restaurants were in walking distance. Ocean Park is a lovely and safe environment. Highly recommended! Read more

Genuine Hotels.com guest review

the hotel was clean and comfortable and right on the beach. I enjoyed my 2 night stay. the staff was courteous and help me with my bags.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This is the second time we stay at this hotel. The first time we stayed in the ocean view with the balcony in the room and we had a great time. This time we stay in a regular room but I have to say the experience wasn't the same. They had us in the first room right in front of the deck next to the bar/restaurant it was very noisy and they had construction […] starting at 7am. You could hear everything. Apart from all the noise the room was alright. I would recommend you bring extra towels for the beach. The food is a bit overpriced and not that good. There's a really good restaurant called Mango's just a couple of blocks away which is awesome. I love the fact the beach is right behind the hotel and not as crowded. It kind of makes it feel like a private beach. Very relaxing. And the staff for the most part are friendly. I would recommend this hotel if your not looking for anything high class and more of a sandy beach hotel. Read more

Genuine Hotels.com guest review

I absolutely loved this place. This was my first time to Puerto Rico and the people here were so welcoming. I loved it, it was right on the beach, and it was so close to where some of the places we wanted to go. They called for taxi and we had excellent service thru them. Cant wait to come back! We definately loved the simplicity and hospitality of […] this hotel! Read more

Genuine Hotels.com guest review

The beach is beautiful. There is no wifi,refrigerator, or blowdryer in the room. Not much to.do.in the evening. Your in a gated area and not much to do. Good if your looking to read a book and just relax. This could be a nice romantic getaway. Restaurant is expensive. Overall the beach is beautiful and staff is friendly.

Genuine Expedia guest review

Hosteria Del Mar is San Juan best hideaway, its secluded and quaint, Glady's, Joel and the rest of the staff are outstanding. Almost forgot "Ginger"

Genuine Expedia guest review

The beds were soft and clean, you have 24 hour access to the beach and tv had good channels. However,I stayed 3 nights and never had hot water for a shower. I was told on cloudy days the sun doesn't heat the water. The floors stayed sandy and their was no mats or rugs to keep your feet clean. Several of the electrical outlets did not work and light […] bulbs were missing. If you stay here expect beauty but not the same as US hotels and get a room with microwave and fridge and expect cool showers. Staff was polite but seemed short handed and hotel was not very organized. Read more

Genuine Expedia guest review

The room from the second floor was great. We hung out on the balcony facing the ocean a lot. The beach is great and only a few steps away. The staff is very friendly.

Genuine Expedia guest review

I arrived for a week stay to find my room to be small and claustrophobic. I tried to take a shower and a thin stream of cold water came out . I opened the hot water and not even air came out. I complained and was told that the hotel was an ECO friendly hotel. How does that explain no water? Next day I demanded to be given another room. This was ok. […] I am from that town and have known this place for decades. I thought it was kept in better shape. It looks weathered, old and in desperate need of renovation. I would not recommend this place to a friend. It is embarrassing to me, this being my town. Read more

Genuine Expedia guest review

We would not visit this hotel again. The hotel did not had hot water during our stay. The service is poor. This hotel needs lots of work.

Genuine Expedia guest review

the staff needs to keep thare voises down thare are load

Genuine Hotels.com guest review

The beautiful location and views more than make up for the slightly disheveled appearance of certain parts of the facility.

Genuine Expedia guest review

This hotel has a great location, excellent restaurant, and pleasant staff. It is by no means fancy and will likely appeal to those who enjoy being on the road-less-traveled and aren't too high-maintenance. My husband and I traveled to this hotel for a long weekend/anniversary trip to PR. We had a great time and enjoyed our stay very much. Would definitely […] return to this hotel. It was perfect for laid-back romance on the beach spent reading, sipping Pina Coladas, nibbling on delicious bites, and detoxing from hectic city life. Read more

Genuine Expedia guest review

We absolutely loved the staff!!!!!!!! They were so good to all of us and went overboard to accommodate us. The location was good and access to the beach was amazing. It felt like we had the beach to ourselves and the sand is so fine and "shelless!! Wonderful beachfront!!

Genuine Expedia guest review

The water went off twice in the hotel, the staff told us we could go outside to take a shower in our bathing suits if we would like. Then the cold water went off 2-3 times. I had to take a shower in hot hot water. Since the cold water didn't work the toilet wouldn't flush...not good. The hotel itself is vintage and has a beautiful feel. If they would […] update plumbing and air conditioning the stay would be much better. Read more

Genuine Hotels.com guest review

Perfect location for a quiet get-away. Far enough away from the crowd yet close enough to get to Old San Juan in a matter of 10-15 minutes. Staff was very accomodating, courteous and friendly. Beach front location was awesome. Only drawback was the restaurant ..... Food was wonderful but very over-priced. After speaking with other guests it was noted […] that many would have stayed on location for the lunch and/or dinner, however, prices forced them to other locations. With that being said, the burger at lunch was awesome but not worthy of the $14-$15 price...and dinner again was terrific, however, $30 for a rib-eye with no salad and small side dish seems extreme. Would come back to this hotel for the location, cleanliness and courteous staff for sure. Best place we visited on the island, Read more

Genuine Expedia guest review

no hot water, no water pressure, no quiet sleep at night, rooms were dirty, views were underwhelming, beach is packed with rowdy locals, neighborhood was bad and overall this hotel doesn't care about their guests. This place felt like a LOW BUDGET HOSTAL. If you are looking for a good night's rest STAY AWAY!

Genuine Hotels.com guest review

ughhh!

Genuine Hotels.com guest review

horrible!!!!!!!

Genuine Hotels.com guest review

My friends and I loved our stay. Being a group of college students, we wanted something affordable but close to the ocean and this place is right on the beach. The water was turned off at the location because of some problems with the neighborhood piping, but the hotel re-accommodated us with two separate rooms and went above and beyond to help us  […] out. Read more

Genuine Hotels.com guest review

The hotel need some upgrade as per the doors closets, paitning and back yard

Genuine Hotels.com guest review

We couldn't be happier with the hotel's location, the staff, and the beach. We are already planning another trip to this wonderful, warm, and friendly place.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

First off, let me say that the staff at Hosteria del Mar are some of the friendliest folks I encountered on the island. And the hotel itself is tastefully decorated and the beach is beautiful. There were a number of issues though during our week stay. One: noise - if you stay on the ground floor, this hotel is very noisy. Two: basic functions - during […] our week we experienced electricity outages, brown water from the sink, no water, cable outages and though the rooms were clean and comfortable, I was hoping for a bar of soap. Three: restaurant issues - the menu is short and expensive and two out of every three items were not available. No milk for breakfast, out of eggs, out of bacon, out of juice. What we were served each time was tasty and well prepared but I wonder who does the shopping. Four: location - this hotel is totally isolated in a residential area and is surrounded by a neighborhood that is locked up with bars all over. If you are walking (I didn't have a rental car) you have to go MANY blocks out of your way to get to and fro because of all the locked streets. Taxis have to do this too. You can walk on the beach but it's not near anything so you have to walk a ways. Summary: this is a great place to go and stay put if you plan to eat on your own and have a rental car. It's also popular for weddings because it's beautiful. If you have kids, I do not recommend taking them here. Read more

Genuine Hotels.com guest review

The building facilities in this place are pretty run down but the staff is nice since they charge so much for everything. The only thing worthwhile is that it's right on the beach. I would not return.

Genuine Hotels.com guest review

Great location however too expensive for the room. Great staff wonderful food.

Genuine Expedia guest review

One of a kind! Hidden in a gated community, directly on the beach. Smelled amazing, decor authentic. Opposite of a chain hotel. Customer service was exceptional.

Genuine Expedia guest review

This is an amazing little boutique hotel right on the beach. Even though we didn't have an "ocean view room," you could look out our window and certainly see the ocean. The beach and hotel are quiet (it's in a gated community), and the people who work there are some of the friendliest folks that I've run across. Also, be sure to check out the restaurant […] and bar. They mix a mean drink, and the food is out of this world. I would stay here again in a heartbeat. One of the best hotels on the trip! Read more

Genuine Hotels.com guest review

The hotel was in a lovely neighborhood right on the beach. They have a very nice ambiance in the lobby and restaurant. The staff was very friendly. Our only complaint was our room. We felt as though we were in a prison cell. It "smelled" clean because they had just bleached the floors but in all the cold old floors were gritty and just old. We felt […] like were in a recliner with our bed because the mattress was higher for our feet then then our heads. We had room #1... the music to the lobby and bar was so loud we couldn't hear the tv and there ended up being a fist fight outside our "so called window"!! We were only there for one night so we didn't complain. Maybe the other rooms are nicer. Great beach location and like I said our dinner was great the evening we stayed there. Read more

Genuine Hotels.com guest review

When in Condado, San Juan, this hotel is certainly one to consider. I got a room with the balcony facing the ocean and it was well worth it. It's not a fancy place but for the price it is clean and comfortable. The parking is on the street but it is a secured/gated neighborhood so never felt unsafe or that the car would be in danger. The restaurant […] that is in the hotel is tasty and very romantic, facing the ocean. It is also just a few blocks walking to the famous Kasalta bakery which should not be missed. Only drawback was that since there is no fly screen, mosquitoes do get in the room. Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

The staff were very helpful and accommodating. Our room wasn't ready so we were offered a free upgrade. The next morning we were offered a free breakfast. The neighborhood is in a gated community and not very easy to find from the highway.

Genuine Hotels.com guest review

It was a relaxing nigh

Genuine Hotels.com guest review

The condition of the hotel is awful, practically derelict. Furniture, air conditioning, appliances, walls, floors, ceilings, drapes -- all ready to be junked. Few things work; (leaky ceilings, broken a/c, etc.)

Genuine Expedia guest review

Hosterias' location has advantages, it's not near; it's right on the beach. I got my wife up early, so that we could watch sunrise- we weren't disappointed. We stayed in a first floor room reassigned from a second floor room that did not fulfill our needs thanks to Viviana- the front desk attendant- whom very graciously helped us with that and several […] other issues. I also ran into trouble with my cell phone provider and Luis- who works at the bar, also helped a lot spending time with my phone till it worked again. There appear to have been several additions through the years to accommodate more guests and the building is old and our room needed repairs, the shower faucet leaked continuously and the shower curtain was too short, causing the bathroom floor to flood when we showered. In my opinion, Hosterias' shortcomings were made up by the quality of service their dedicated employees provide. Read more

Genuine Hotels.com guest review