Holiday Inn Express Hotel & Suites Edmonton North - Edmonton

I would have givin' it a higher rating if it weren't for the train next to the building. otherwise was a nice stay.

Genuine Hotels.com guest review

Staff wad extremely helpful & friendly, Went above & beyond to meet every request! Even shuttled us to train thru the snow!!

Genuine Hotels.com guest review

I had some initial troubles with the front desk people after i paid for the room via hotels.com, after 25 mins of them not able to use my credit card, they finally accommodated me and all was good. went up to my room, the room was freezing, but overall it was clean and no physical issues. As i went to sleep i was disturbed because the location of my […] room as right next to the rail road track and the people who roll out the garbage bins to the dumpster. it was noisy and bright even though the curtains were closed. i probably won't stay there again. my purpose was to have a comfortable warm good sleep after the insanely long crazy day i had but in return i experienced the opposite. so i was disappointed. other than that, everything else was good. Read more

Genuine Hotels.com guest review

I really can't say anything negative about this hotel. It was clean, the staff was friendly, the free breakfast in the morning was delicious, and even the pool area was clean and nice.

Genuine Expedia guest review

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Genuine Hotels.com guest review

We stayed here for one night. It was a standard hotel but one of the few hotels we could find with vacancies. The staff was friendly, the rooms were clean and it had good Internet and swimming pool. The location wasn't great, ideally you would prefer West Edmonton, but it was OK. Speaking of location, from the second floor, our daughter most enjoyed […] the view of the train tracks and train station which featured trains. The trains in Edmonton are very timley and sill run after midnight, except after 11:15, they hang out-of-service signs on them and just drive them around. I did have one issue with the room, the remote didn't work. I called the front desk and they told me they'd replace it but they never did... imagine my dismay when I had to get up to climb out of bed to change the volume for the trains! Read more

Genuine Hotels.com guest review

Back of the hotel backs to train tracks. Trains were going by every 10-15 minutes. Business center was a joke, they didn't even have a printer. Bottom line, horrible for business travelers. I didn't get a good nights sleep because of the trains and I couldn't print a boarding pass.

Genuine Hotels.com guest review

I was disappointed in the service of this holiday inn since we stay at many of them. The front desk staff seemed to be inconvenienced by me. The staff that brought up extra linens were great!

Genuine Hotels.com guest review

very nice!!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This was my first and last stay in the hotel, this should say all.

Genuine Hotels.com guest review

The stay was great until we got woke up at 3:30 in the morning.. parking lot was being cleared of snow with a four-wheeling.. Very noisy and I am sure we were not the only ones awake.

Genuine Hotels.com guest review

Our stay was very good. I would recommend it to friends especially if access to the LRT is required.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We have stayed here a few times.I feel they are pricey for what they have to offer. There lobbey was under constuction was kinda a pain staff were very nice. Except they tried to charge us for smoking and no one smokes.

Genuine Expedia guest review

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Genuine Hotels.com guest review

The room itself was ok, the staff on the other hand was completely another story. First my VISA card did not want to work, so the clerk stated I would have to leave a $300.00 deposit, which was fine. They put us on the 5th floor, with no working elevator, and then when we went to leave the same clerk who served us for check in told me that they would […] have to have housekeeping go and check the room to make sure my husband or I did not steal anything or destroyed the room. She told me it would take 15 minutes tops, I told her again that was fine, my husband and I took all our Christmas shopping to our vehicle, and waited 15 minutes. After the 15 minutes she tells me to have a seat that it could take an hour for housekeeping to check the room. I looked at her and told her that obviously she saw my husband and I in and out with all our shopping bags,and if she would like she could go and check the room herself. I got my $300.00 deposit back after having to get upset, which should not have happened in the first place. Read more

Genuine Expedia guest review

This is a nice newer hotel with all the amenities. Priced reasonably and centrally located easy access great staff. Close I dining and fuels station with convenience store attached. Definitely will stay again at this locations

Genuine Hotels.com guest review

It was unfortunate that due to renovations, the elevator was unavailable for use during our stay. Our room was located on the 4th floor (out of 5 floors) and it was extremely inconvenient to transport our luggage up and down the stairway during our stay. We did not have prior knowledge regarding this disruption prior to our arrival at the hotel.

Genuine Hotels.com guest review

We enjoyed our stay. Great location, close to restaurants, and the LRT is close by. Rexall Place is 5-10 minutes away by LRT. The staff were friendly and helpful. One concern...the elevator wasn't working. Good breakfast. We would recommend this hotel.

Genuine Hotels.com guest review

Upon arrival at 3: 50 pm we were told our room was not ready. They moved us to another floor. The bed was very small and uncomfortable and lrt noise made it hard to sleep. We did not reserve this room and were told that was our only option. Elevator not working, no offered to help with our bags and were never notified of the construction that is going […] on. Will never stay again. Disappointed with how our situation was handled when we tried to complain Read more

Genuine Hotels.com guest review

Hotel was under renovation so lobby was messy & dirty. Elevator was not working both days so had to carry luggage five flights of stairs. Wouldn't have booked at this hotel had I known, Expedia should have advised.

Genuine Expedia guest review

Elevator was out of service, lobby is being remodeled.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Decent hotel-main complaint is noise at 5 AM from hotel garbage truck picking up and emptying dumpsters.

Genuine Expedia guest review

asked front desk directions to closest LRT station... very bad directions..they assumed i knew where it was..and could easily find it..having never been to that part of the city i walked for over an hour when it was a 5 minute walk with proper directions. if the person didnt know, they should have gotten someone who knew to give directions. very di […] sappointing. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

This is an excellent place to stay in Edmonton. It is near all immenities, yet it is not in a busy part of the city. It is very easy to get to from all four sides (north, south, east, and west). This is the second time we have stayed here, and the next time we are in Edmonton, and are requiring a hotel, we will be checking in here again!

Genuine Expedia guest review

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Genuine Hotels.com guest review

a very nice, clean, new hotel. not really close to anything unless you have a purpose to be in the neighbourhood where hotel is located. if you are, don't hesitate to stay here

Genuine Hotels.com guest review

We arrived late in the evening, and were issued our room keys. The lady assisting us was snapping her gum which I thought was gross. We got to our room to find someone's personal belongings in it. Back at the front desk the same lady had no idea why it was occupied. The room was not registered to anyone. So we were reassigned another room, right beside […] an elevator. I hate being next to elevators, but it really worked out great. No noise! The front desk called to say they were investigating the mix up. Never found out what happened with that. Made me question the security of the place. Either way we slept great and our room was comfortable and very clean! The pool and spa are adequate, although they are locate right at the front lobby and the whole place smelled of chlorine! Hot breakfast in the morning complimentary! It was a good spread! The fitness venter is located next door and nothin the hotel. They give you a pass if you want. We did not use it, but it appeared to be decent! Overall we enjoyed our stay! It is central to the stadiums and trains and easy access to the highways! About a 25min drive to west Edmonton mall, but easy to navigate your way there! Very nice hotel! Read more

Genuine Expedia guest review

We were really pleased with this hotel. It is close to shopping and the rapid transit.

Genuine Expedia guest review

the cleaniness is great! But it is noisy there as there are trains that are right next to it and a c-train that goes by constantly. The room above us must have been leaking as there was water dripping from the bathroom vent and onto the toilet in our room, constantly. They had a guy come look at it and we never seen him again, but it was never fixed. […] I think it can't be as with the vent, I think its got a leak they can't get to. The location is good for us , as it is only about 12 minutes to the Royal Alexandra Hospital and alot of the downtown hotels have you pay up to $25 a day for parking. This one is free. Anyways, all and all its a great place to stay. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Complimentary hot breakfast was a great addition to an affordable night's stay.

Genuine Expedia guest review

I really enjoyed the hotel and the amenities in the hotel. THe air conditioning was very poor in the room and kept kicking on and off

Genuine Hotels.com guest review

We had a good time during our stay, it all changed when we returned home to discover we left a pair of shoes in the room. We called immediately but the worker said she would look in the room and call us back. While she never called us back. We called again the next day with no results. I called again that night and she said the shoes are in the room […] but she couldn't get them for us and had to wait until the guest leave. We called again the next day this time with the manager, she said she would look into but she didn't. I called again indicating my next call would be to holiday inn head office. I finally was told oh we just found the shoes and the front desk has them for my brother to pick them up. I was very disappointed in the customer service!! Won't be staying again!! Read more

Genuine Hotels.com guest review

I booked this hotel because it had a pool and hot tub which were both closed, it would have been nice to know that ahead of time. That is why I paid the extra money........

Genuine Hotels.com guest review

We enjoyed our stay and was surprised at the breakfast they have available in their breakfast room. An Express buffett that includes scrambled eggs, sausage and hot cakes (for the guys) and yogurt, fruit, muffins and dry cereals for a lighter side. Nice touch!

Genuine Hotels.com guest review

There was a discrepancy between what was in our HOTELS.com booking and what was waiting for us at the hotel: HOTELS.com said there would be a microwave and a fridge in our room, they were not (the hotel, however, quickly delivered both to our room); HOTELS.com said that breakfast was not included, a self-serve hot breakfast was available (it was go […] od). Read more

Genuine Hotels.com guest review

We were put into the wheelchair access room which we did not require. Had to ask for a fridge, which I thought we would have as it was described in the hotel description. Air conditioning was loud and not consistent. Right beside indoor pool, kids were loud. parking was not great. north edmonton is not the greatest area and far from everything good. […] superstore right next door was nice. Read more

Genuine Hotels.com guest review

I must say the front desk once again at this place disappointed me. One evening i had to stand there and keep saying hello hello, for a few minutes until someone finally came. I asked for a wake up call each morning, first two morning, they were 5 minutes late and the third morning they didnt call at all, then when i mentioned it to the front desk when […] i was checking it out, she told me, well maybe you should make sure to have a back up alarm clock next time. Was not impressed. Loved having access to the world health next door and bed was comfy. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

city rail transit system runs behind hotel; rooms that overlook the tracks can be noisey. tip: request rooms facing hotel front

Genuine Hotels.com guest review

Absolutely Awesome.

Genuine Hotels.com guest review

The hotel was clean and very close to Rexall Place which was our destination. The breakfast was very good with eggs, bacon, and plenty of coffee/juice. They don't have any restaurant inside but there are plenty restaurants and shops in the surrounding area. Overall, we had very pleasant stay.

Genuine Expedia guest review

We thoroughly enjoyed our night's stay at this hotel. The staff were very friendly and attentive, rooms were spotless and spacious. Much better than the other similar class hotels I stayed in so I will definitely come back.

Genuine Hotels.com guest review

great comfort and good breakfeast

Genuine Hotels.com guest review

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Genuine Hotels.com guest review