All hotels in Cuyahoga Falls, Ohio, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here1420 Main St, Cuyahoga Falls, OH, 44221, United States of America, ‏‎855-239-9401
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4.6 / 5Outstanding

Score breakdown (from 246 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.7
  • Comfort
    4.6
  • Condition
    4.6
  • Neighborhood
    4.4
2.0 / 5Fair
"Along busy HWY & RR tracks"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    2.0
The hotel tries to compensate for the noise of the busy fright trains that seem to run perpetually through the night by adding an ambient sound machine on the nightstand. If you can get used to that, you'll be fine until you then hear your neighbors t.v. through the paper-thin walls.
Genuine Hotels.com guest review
Response by Country Inn & Suites by Carlson Cuyahoga Falls
Thank you for taking the time to reach out to us. We understand how important a quiet environment is and apologize for the train noise. Your feedback helps us prevent situations such as this in the future. We hope you will give us another chance if you are in the area again.
1 night business trip May 7, 2014
Marge
US
5.0 / 5Outstanding
"nice.clean.friendly."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
nice.clean.friendly. would definetly recommend the hotel
Genuine Expedia guest review
Other trip May 11, 2014
Adrian L.
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This was one of the nicest places we have ever stayed. Breakfast served by friendly staff. The clerk was very helpful as well.
Genuine Hotels.com guest review
1 night trip May 3, 2014
Darelen
US
5.0 / 5Outstanding
"Family trip - university of Akron"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent hotel and service. The breakfast was delicious and healthly. Each of us enjoyed. Location is close to interstate - University of Akron - good restaurants - near local attractions.
Genuine Hotels.com guest review
2 night trip Apr 13, 2014
A Traveler
US
5.0 / 5Outstanding
"An excellent place to lay your head"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
From the moment you enter through the doors, you feel at ease. The staff is kind and friendly, doing their best to be helpful. They aren't overbearing, which as the introvert that I am, I found to be a big perk. Lots to do to keep you busy, I actually had fun during my visit.
Genuine Expedia guest review
Other trip Apr 10, 2014
Joshua
US
5.0 / 5Outstanding
"Great"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Very comfortable & very friendly staff. This was a last minute booking due to sudden business need and this hotel was a most pleasant surprise.
Genuine Hotels.com guest review
1 night business trip Mar 30, 2014
John
US
5.0 / 5Outstanding
"One of the bests"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Really was one of the best Motels I've stayed in regardless of the cost. I am finicky about cleanliness and I was really impressed how clean it was and the service was so pleasant. Just like the southern hospitality I know from living in the south.
Genuine Hotels.com guest review
1 night trip Mar 29, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Stayed one night for an event at U of A in March of 2014. A decent hotel at a decent price! Breakfast was free but there is a Bob Evens 50 yards down the street if you looking for something better.
Genuine Expedia guest review
Other trip Mar 30, 2014
Steve
US
5.0 / 5Outstanding
"Excellent hotel- Comfortable & Clean"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
My room was very clean and comfortable. The hotel was close to the highway and restaurants. I will stay here from now on when in the Akron area.
Genuine Hotels.com guest review
1 night business trip Mar 6, 2014
JV
US
4.0 / 5Excellent
"Awesome hotel for the price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Wonderful. Friendly happy staff. The breakfast room was amazing....very fun and again friendly staff! Nice touch and makes the stay that much more fun to get up to a lovely breakfast. The water and cookies offered at the front counter were also a lovely added touch...its' the little things that make for a good time! The pool is clean and warm. The spa relaxing. Would recommend this hotel to anyone.
Genuine Hotels.com guest review
1 night trip with friends Feb 16, 2014
Karen
US
5.0 / 5Outstanding
"Great place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Highly recommend. Beautiful inside with pretty staircase and fireplace with sitting area. Staff was friendly and helpful. We did eat breakfast but it was included and they put out fresh baked cookies and the place smelled delicious
Genuine Expedia guest review
Other trip Feb 17, 2014
Michele
US
3.0 / 5Good
"Volleyball tournament"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Nice room ... but too warm. free breakfast not very good... powered eggs yuck! Clean and comfortable ... good for a night stay. Grest locstion, Close to shopping and restaurants!
Genuine Expedia guest review
Other trip Feb 17, 2014
Volleyball Mom
US
5.0 / 5Outstanding
"Easy access to the area"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I was very appreciative of a welcome, comfortable place to lay my head for this overnight in town. I considered the ratings and the location as the reason I chose this place. The room was very comfortable; the bed was heavenly and the bathroom was clean! Nice little bar area with micro & frig is very much appreciated!!
Genuine Hotels.com guest review
1 night trip Feb 7, 2014
Sherry
US
5.0 / 5Outstanding
"Better then advertised"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
My family and I found the hotel clean, comfortable, and much nicer then the two star rating would have you believe. Staff actively worked to make you feel at home and answered our every request. The location was convenient to the expressway, but not picturesque which dropped it from s 5 to a 4 in that category. Value for the money was high. I would recommend thus hotel highly.
Genuine Hotels.com guest review
1 night trip Feb 7, 2014
John
US
5.0 / 5Outstanding
"One overnight."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Fine stay from check in to check out. Pre-paid. Smoothand efficient check-in. Rooms and facilities were better than anticipated - bargain for the price. Consider replacing easy chair in suite section with a recliner. Breakfast next morning was hot and cold variety - very nice choices and clean.
Genuine Expedia guest review
Other trip Feb 10, 2014
A Traveler
US
5.0 / 5Outstanding
"There for a Christmas family get together"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very happy with the hotel and stay- would return if ever a need in that area.
Genuine Hotels.com guest review
1 night trip Dec 27, 2013
Amber
US
5.0 / 5Outstanding
"Great place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Nice bedroom with sitting room & kitchenette; good hot breakfast; good pool & lovely hot tub. We stayed New Year's Eve & saw several families who had made it an annual tradition.
Genuine Expedia guest review
Other trip Jan 8, 2014
A Traveler
US
5.0 / 5Outstanding
"Great nights sleep"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Bed was comfy, it was quite, clean and I am happy with that. Missed the breakfast because I slept through. Not a lot of television channels but I managed fine. Great price. I would stay again
Genuine Hotels.com guest review
1 night trip Dec 27, 2013
Heather
US
5.0 / 5Outstanding
"Good service & clean rooms"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Front desk was very helpful, as we needed transportation to a event. Rooms were nicely decorated, and very clean.
Genuine Hotels.com guest review
1 night trip Dec 20, 2013
Mollohan
US
5.0 / 5Outstanding
"Excellent Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Our stay was great!! The kids loved the pool and the breakfast was a treat. Rooms clean and comfortable. I would highly reccomend this hotel.
Genuine Hotels.com guest review
2 night trip Dec 20, 2013
Mel
US
5.0 / 5Outstanding
"Great stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Hotel staff is very friendly and helpful. Suite is a good size and beds are comfortable. We will definitely come back to stay here the next time we are in town.
Genuine Hotels.com guest review
1 night trip Dec 5, 2013
A Traveler
US
4.0 / 5Excellent
"Excellent value for the price"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
I enjoyed my stay. The staff is very accommodating and the breakfasts a good way to start the day. The rooms are clean and a good size. The use of the desktop computer was helpful and the gym and pool were a nice way to work off the turkey dinner! The only issue I had this visit was that I was unable to earn Club Carlson points for this stay which was very disappointing. I had joined Club Carlson some time ago but it was never explained to me that if I booked through a third party then I didn't qualify to earn points. I would have been just as happy to book directly and only booked through a third party because it was convenient to do it with my plane flight booking. Even the lovely woman at the front desk said she had been working for County Inn for 4 years and wasn't told until recently that one couldn't earn points if booking through a third party. It was especially disappointing as this was a longer stay than usual for me. I would suggest that in the future this policy is explained clearly to those who sign up for Club Carlson.
Genuine Hotels.com guest review
5 night trip Nov 25, 2013
Joanne
US
5.0 / 5Outstanding
"Great Place to Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I enjoyed my stay at this hotel. The hotel was very clean and the staff was very pleasant.
Genuine Hotels.com guest review
2 night business trip Nov 22, 2013
Lori
US
4.0 / 5Excellent
"convenient"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
There were lots of mixups with our scheduled visit regarding the meeting room we reserved, which was cancelled by the staff when we changed from Sat & Sun to just Sat rental. Luckily we stopped in 2 days prior to confirm. The meeting room was much smaller than we were led to believe so we were very crowded for our 15 people scrapbooking. They also did not have enough tables and we were forced to bring in more and rearrange the room ourselves. The staff was pleasant, but no one ever came to check on us, remove the trash, see if everything was ok, etc. We were also told the cost of the room would be $125, so we collected the proper amount from each person, went to pay only to be told btw there is tax of another $20!!!! We had to go back and collect more money from everyone, this did not set well with any of us. Other than all those issues, the hotel was situated close to craft and food places, the room was very nice and we liked not having to check out till noon and the complimentary breakfast.
Genuine Hotels.com guest review
1 night trip with friends Nov 16, 2013
Dianne & friends
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
RoomNice and friendly staff and very clean
Genuine Expedia guest review
Other trip Nov 21, 2013
A Traveler
US
5.0 / 5Outstanding
"Overnight Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Needed an overnight stay in the Akron area as we were in town for a show at The Tangier; beautiful hotel, very clean. The staff were extremely polite, professional and helpful.
Genuine Expedia guest review
Other trip Nov 18, 2013
Jul
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
I had no problems . The staff was very pleasant and met your needs. I am partial to Country Inn and Suites by Carlson. I have had a nice stay whenever I've stayed there. Some are better than others. I would say this one was a little above average.
Genuine Expedia guest review
Other trip Nov 17, 2013
Kathy
US
5.0 / 5Outstanding
"Clean, Friendly staff and good breakfast."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great hotel to stay at. The room was clean, the staff was friendly. The pool and hot tub were nice and the free breakfast was delicious! The breakfast staff were very good at keeping the food well stocked and hot and the tables clean. I would def stay here again.
Genuine Expedia guest review
Other trip Nov 9, 2013
Tiffany
US
4.0 / 5Excellent
"Nice - Decent - Hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    2.0
Nice - amiable hotel - I've stayed there before - it use to be about $20.00 cheaper - which use to be $79.99 before taxes - which was up to par with the location & amenities - the hotel doesn't have a bar so I thought that the $100 or $120 a night was a little too much. However, the hotel staff was friendly - room is nice - bed is comfortable - the only thing that I complained about was that the hair dryer in our room did not work - but that's about it. I would only come back if the rate was cheaper.
Genuine Hotels.com guest review
1 night trip Nov 2, 2013
A Traveler
US
5.0 / 5Outstanding
"Unexpectedly great!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
This hotel is a little off the beaten path but, wow, what a gem. Service was amazing, the room was spacious with top notch bedding, pillows and mattresses. Restaurants and attractions are easy to get to. Really happy about the quality during our stay.
Genuine Hotels.com guest review
1 night trip Oct 20, 2013
Karen
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The staff was excellent. They were extremely helpful. We especially liked the call to the room within 10 minutes of checking in to make sure that it was to our satisfaction. The breakfast bar was very nice. Would highly recommend this hotel to anyone visiting the Akron area. Thank you.
Genuine Expedia guest review
Other trip Oct 20, 2013
A Traveler
US
5.0 / 5Outstanding
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
I would stay here again. Very nice facility that is close to everything!
Genuine Hotels.com guest review
1 night trip Oct 16, 2013
Martin
US
5.0 / 5Outstanding
"Great experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We decided to visit OH to visit family. 3 kids in tow, including an infant. From the minute we arrived, the staff was friendly, pleasant, provided great customer service and accommodating. The entire 5 night stay was great. From the friendliness of the staff, to the room being cleaned daily, the breakfast spread that the kids loved, even the baby, and the great customer service, friendly vibe, we got from all staff we encountered.
Genuine Expedia guest review
Other trip Oct 8, 2013
Cynthia
US
5.0 / 5Outstanding
"Sweet Deal"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
For a two day stay, we must say it was awesome, all except for a tricky hair dryer, all went smooth and comfortable Oh and BTW the matress was awesome!!!
Genuine Hotels.com guest review
2 night trip Sep 27, 2013
A Traveler
US
4.0 / 5Excellent
"Nice staff, clean and welcoming"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Staff was friendly. We also go upgraded to a king suite which was much appreciated. Breakfast was good. Room clean. Room had a slight funny smell as if smokers may have stayed there before us even though it was smoke free facility. Overall was very pleased and happy!
Genuine Expedia guest review
Other trip Oct 1, 2013
A Traveler
US
5.0 / 5Outstanding
"Hotel close to the class I was attending."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Easy access to everything we needed. Breakfast was well done with lots of choices. Even though a train runs directly behind the Hotel, there was little sound heard.
Genuine Expedia guest review
Other trip Sep 30, 2013
A Traveler
US
5.0 / 5Outstanding
"best hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
We stayed here for the Luke Bryan concert. It was a very nice hotel, they had compliment art infused fruit water and cookies! Our room was very clean and the beds were comfy. The complementary breakfast was really good too had nice selection. Overall a nice hotel for good price!
Genuine Hotels.com guest review
1 night trip Sep 27, 2013
lydia
US
5.0 / 5Outstanding
"Restored some faith in hotel management"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
After past nightmarish experiences with other hotels, to the point of thinking I would never stay at a hotel again, this hotel was great. The rooms were clean, the whole place was clean. The staff were very kind and happy. Good breakfast. I am very glad that someone suggested staying here.
Genuine Hotels.com guest review
2 night trip Sep 13, 2013
A Traveler
US
5.0 / 5Outstanding
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel was very nice, the staff was outstanding. Our room was very clean with a large bathroom. The bed and pillows were very comfortable. We enjoyed the nice pool and spa which was very nice and large. The continental breakfast was wonderful and the attendant was so sweet and gracious. They had coffee, tea and fruit around the clock. They also had very nice tables and chairs on the front porch that was great to just sit and relax. We had a great time and will return to this hotel.
Genuine Hotels.com guest review
2 night romance trip Aug 30, 2013
Kevin
US
5.0 / 5Outstanding
"Close to Univ. of Akron"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very pleased with our accomodations and the amenities including breakfast.
Genuine Hotels.com guest review
1 night trip Aug 20, 2013
A Traveler
US
5.0 / 5Outstanding
"Right off Route 8 and convenient"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Nice clean, friendly hotel close to lots of eating places( I recommend O'Charleys ) and shopping (big mall nearby).If you have small kids Cuyahoga falls has numerous small parks with small wading pools (free) scattered about the town. Check them out.
Genuine Expedia guest review
Other trip Aug 24, 2013
John
US
4.0 / 5Excellent
"Nice & comfy"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
The staff was wonderful. The room was a little stuffy regarding smell. Overall it was a comfortable stay. I would go there again for sure.
Genuine Hotels.com guest review
2 night trip with friends Aug 9, 2013
Stacy
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    2.0
We go there every summer,really love it we go there every summer love the cookies and spadon
Genuine Hotels.com guest review
5 night trip Jul 10, 2013
don
US
5.0 / 5Outstanding
"Would stay again"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very clean and everyone was friendly!
Genuine Hotels.com guest review
1 night trip Jul 17, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The hotel was very clean and comfortable. We stayed overnight for our son's tournament at J. Bright Convention Center. The receptionists were were very helpful and nice.
Genuine Hotels.com guest review
1 night trip Jul 12, 2013
A Traveler
US
5.0 / 5Outstanding
"5"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Awesome breakfast and friendly staff
Genuine Hotels.com guest review
1 night trip Jul 2, 2013
A Traveler
US
5.0 / 5Outstanding
"Nice! Convenient to local attractions!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Enjoyed my stay - room was clean - breakfast was a nice surprise - didn't know it was included and the food was pretty good for a hotel! I would certainly stay here again if the need to be in the area arose.
Genuine Hotels.com guest review
1 night trip Jun 23, 2013
Sue D.
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Went back there for our one year anniversary. Greatly improved from one year earlier. Loved it!!
Genuine Hotels.com guest review
1 night business trip Jun 15, 2013
Curt
US
5.0 / 5Outstanding
"Convenient Location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
If you are looking for a cheaper place to stay that has quick access to interstates and provides ample restaurants and retail stores around your hotel, this is a great place to stay.
Genuine Hotels.com guest review
2 night business trip May 29, 2013
A Traveler
US
5.0 / 5Outstanding
"Hotel stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Our stay was very nice, at check-in the young lady was very professional and helpful. We loved the hot/cold continential breakfast very good especially on Sunday. We would definitely stay here again if visiting in Akron, Ohio area. Thank you
Genuine Hotels.com guest review
1 night trip May 4, 2013
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews