"Loved the place once again"
Came in the springtime for this visit. Nice weather by Vegas standards with slightly higher prices than over Christmas. The value still absolutely rocked. The suite was huge, well-appointed and clean. Finally tried the pool, and it was even better than expected. The fitness center was small, but very clean, and the happy hour in the bar beside the front […] desk was nicer than I thought it would be. Two negatives: There were no pans for cooking when we checked in. There's a sign in the kitchenette saying they'll be delivered upon request. When we asked for thej, the front desk said they wouldn't have any pans for us until lunch. They arrived when we were out, apparently about five hours later. The air conditioning rattled a bit in the bedroom, but it wasn't enough to keep us awake. Read moreGenuine Expedia guest review
"Good room, could be better"
The room was nice and big, SMALL TVs (not going to order a movie on that small of a TV). There are the bare amenities in the hotel, no big frills. If you just need a decent size room and don't mind the walk from a few blocks to the strip, it's ok. The full kitchen was a plus. Neighborhood was dirty.Genuine Hotels.com guest review
The hotel was very clean and large. The only things I thought was weird was for incidentals you have to put it on a credit card. Most resorts allow you to use cash. It takes forever for the funds to go back. Call and check the fees. It's a non smoking hotel, even though there are balconies you will get a $500 cleaning fee. Also you can only valet your […] car, so call valet before you go down stairs or the wait can make you made. It's about 2 1/2 city blocks from the strip. Very kid friendly. Might stay again, descent option to have when visiting. Read moreGenuine Expedia guest review
Room very comfortable, clean wonderful experience being in a non-smoking environment.Genuine Expedia guest review
"It has a BALCONY!"
It was a great stay the only thing that was difficult to manage was the lights in the kitchen. I was unable to ever turn them on. So that was a bit of a disappointment, otherwise it was super great. First time I've had a balcony in a hotel room so that was super sweet!Genuine Expedia guest review
"Will definitely be back to the Platinum hotel!"
Great price, close to everything. Nice views and lots of space! Room was huge, clean and comfortable! Service was great too! Will be back again!Genuine Expedia guest review
My sisters and I met in Vegas for my sister's 65th birthday. We were overall very happy with the service and accommodations at the Platinum Hotel. I would caution that a Guaranteed Room or bed type may cost extra, $25 per night. Also, a dvd player will run $25 per day to rent. The extra costs can add up so it's better to ask if there's a charge for […] what you are requesting. The staff was always helpful and friendly. From the doorman to the management, service was excellent. Our room was cleaned daily, the pool area was a highlight, and the location was within walking distance of everything we needed. I would recommend this hotels to friends. Read moreGenuine Hotels.com guest review
There is no casino but i knew going into it. The service was exceptional and the room was spacious. Definitely staying there again.Genuine Hotels.com guest review
"excellent location close to the strip"
This is our 2nd stay at the Platinum and we certainly will stay againGenuine Hotels.com guest review
"GREAT PLACE TO STAY!"
Great hotel. Would definitely stay again. It was nice to be away from the hussle and bussle but yet still so close you could walk to the strip.Genuine Expedia guest review
"It was better the first time I went there...."
The room wasn't clean. There was food still in the fridge. There was a pubic hair in the ice bucket. They didn't notify me that my request could not be accomedated for. I will not be returning.Genuine Expedia guest review
"very nice but?"
This is a very nice hotel but do you need a kitchen? For a nice room this is overpriced by Las Vegas standards, you can get a very nice room elsewhere at half the price, and do you like paying over four dollars for a cup of coffee? To add to it no shuttle service to the airport and a long block away from the strip. Nice but overpriced.Genuine Expedia guest review
"I'll be back!"
Stayed for a week great experience. Would definitely stay again. Staff was wonderful and I'm not just saying that. Rooms were comfortable, spacious and cleaned daily. Even though there wasn't a taxi stand like the other hotels, the bell men were readily available to help in assisting us with getting taxis. If you're looking for clean quite place to […] lay your head, after a long day of shopping, sightseeing and partying then the Platinum Hotel and Spa is the place for you. Read moreGenuine Expedia guest review
Staff was really friendly and helpful. We booked 2 queens on hotel.Com but when we checked in they didn't have 2 queens. They gave us a suite with a fold out couch. The suite was very large with a full kitchen. I would stay their again. We had a separate bedroom with a king bed and it had a beautiful view. The room was very clean. Easy walk to the strip. […] Will stay there again. Read moreGenuine Hotels.com guest review
"Quite the surprise"
Very, very surprised as to the quality and service of of this hotel, for the money. Our room was INCREDIBLE. The only only down side, if if any, was the surrounding neighborhood. But hey, all things considered, this place rocks. I'm a pretty picky guy, and I'm planning on going back when it warms up some more.Genuine Hotels.com guest review
Sink in bathroom got clogged. Water takes forever to warm up. Plumbing could be betterGenuine Hotels.com guest review
"Nice off the strip stay"
I am mixed about this hotel. The acutal location is quite a ways off the strip. The walk is under construction and bit scary at times. The hotel has the worst pillows I have ever slept on. The grocery service they offer makes this hotel great! The actual rooms are very confortable and the balcony is large. The front desk staff were friendly and very […] helpful. Read moreGenuine Hotels.com guest review
"Unexpected Bang for the Buck"
The amount of amenities, for the cost of the room, was amazing. Full sized kitchen with all modern appliances...a full sized living room space with gas fireplace and a large balcony with great views of the Vegas night life...a huge bedroom and amazing master bath with Jacuzzi tub and a stand-up full shower...Breakfast was spot on...the hotel folks were […] wonderful...and valet parking. I was able to walk to the Sands Convention center without any problems. Awesome! Read moreGenuine Expedia guest review
Sufficiently hip, large room, helpful staff. Terrible bed and pillows.Genuine Hotels.com guest review
"Much more than I expected!"
Great value for the dollar - easy valet parking. Room was HUGE...nice full service kitchen with all appliances...spacious living room with gas fireplace...monster bedroom and luxurious bathroom. Breakfast was wonderful. No complaints.Genuine Expedia guest review
"Wish I stayed longer"
Loved the kitchen. My only complaint is our ice maker did not work in our unitGenuine Hotels.com guest review
"Close to everything and just far enough away"
This hotel is really a time-share unit condo. But it is excellent, with everything you need and spacious rooms. It is walking distance to everything, but just far enough away from the madness to make it comfortable.Genuine Expedia guest review
"High Class Suite"
A wonderful option just off the strip. We appreciated the quiet after attending a show and dining at Caesar's Palace (about a ten minute walk away). It was nice to have a full kitchen. We'd recommend bringing some snacks and breakfast items with you. The jetted tub was wonderful! Well worth the money.Genuine Hotels.com guest review
Did not like the fact that check in is so late 4 is way too late to be checking in after spending $400 also didn't like that they took $100 out of my account just in case I make charges to the room I feel like when I make charge to the room take that out and that onlyGenuine Hotels.com guest review
Great place to stay for family vacation or romantic stay. Service and staff was excellent. Room rates very reasonable. I will definitely stay there again!Genuine Hotels.com guest review
"unable to check in and lost deposit of apx $190"
I reserved a room for my daughter and paid a deposit and the remainder was to be paid at check in. My daughter was denied the room as she did not have a credit card with her name on it nor did her companion who was over 21 years of age whose name the room was booked under. I gave her cash as well as a prepaid american express card to cover the balance […] and much more. The staff would not accommodate them and also I was not able to get a refund of my deposit so they kept approximately 190 dollars of my money for nothing. I am very upset and will never recommend the platinum and I am not thrilled with Expedia either. I was hoping to give my daughter a great present instead she was sent away and i lost money very unhappy was I. I realize if I had been there with my card myself she would have been accommodated but I was out of town so I tried to arrange this for her to no avail. I just want to alert others so that they may learn from my mistake so as not to loose out like we did. The Platinum looked like a great place to stay its a shame we will never know and Expedia s a great service but I am disillusioned and upset about this endeavor. Read moreGenuine Expedia guest review
Response by Platinum Hotel Thank you for taking the time to complete a review. I apologize for the levels of service your received and i would like to hold these individuals accountable. Our goal is to never say "NO", I was hoping you could possible share some more details to ensure that we address and take the proper steps so future visits and guests do not encounter the same concerns. Once again, my sincerest apology. Sincerely, Joseph McGovern Front Office Manager Platinum Hotel & Spa
"Home away from home"
This was a peaceful haven compared to the chaos of the strip hotels.Genuine Expedia guest review
"A Quiet Oasis in the Chaos"
If you want a great place to stay away from all the noise of the strip, but still close enough to walk, this is the place. Huge mini-suites with excellent service. Very quiet and restful.Genuine Hotels.com guest review
"Good business hotel just off the strip"
If you are looking for a hotel where you can escape some of the mania of the Las Vegas strip, the Platinum is a great choice. We stayed in a suite which had a kitchenette. It was both convenient and spacious - the latter not found in the casino hotels at this price point. The monorail was convenient and staff were super helpful. We were in Vegas for […] CES and appreciated the oasis away from the crowds and neon. Read moreGenuine Expedia guest review
"Just off the strip"
Clean hotel, reception needs a little insight into acknowledging waiting clients but mostly OK, nice bar and pool areas, cosy and comfortable, nice happy hours at the bar, good room service. Close to strip along well lit road, easy walk to all amenities, with a 7/11 next door.Genuine Hotels.com guest review
"Good to stay"
Large room size. Silent circumstances. comfortable bed.Genuine Expedia guest review
"Best non smoking hotel"
All around this is one of the great hotel we have ever experiencedGenuine Hotels.com guest review
"great hotel and smoke free"
Wonderful hotel. Clean, large rooms that had very comfortable beds and linens. Large kitchen area and washer/dryer in room (a huge plus when traveling with kids). Quiet atmosphere and smoke free. Nice pool and fitness center. Very friendly and helpful staff. Would definately stay here againGenuine Hotels.com guest review
"New years vacation"
Hotel was OK but seemed a little old but I guess it was good for the price?Genuine Expedia guest review
"Another great visit to Platinum Hotel & Spa"
What can I say? We love the platinum. We both utilized the spa and got awesome massages but didn't do much else on site because sadly, we both got sick on Christmas day and were sick for two days, which was half our trip duration! We love you Platinum. :)Genuine Hotels.com guest review
"New Year in Vegas"
Great Hotel. Far enough of the strip to provide a quiet peaceful slepp, bit close enough to be able to walk to the strip in 10 minutes. Staff are excellent.Genuine Expedia guest review
DirtyGenuine Expedia guest review
"New Year's Eve in Vegas"
We had a 4-night stay over New Year's Eve and were so happy to be off the strip! This is actually about a 6 or 8 block walk to the Strip but worth it if you want to get away from the lights and noise and smoke of the Strip. The staff were very pleasant and responsive to our requests. The rooms are spacious and we enjoyed having the kitchen facilities, […] even just for snacking and a few beverages. Read moreGenuine Expedia guest review
Great hotel close to everything. Would have loved a full sized coffee pot in the room. A spa on site, small but great service and very relaxing. Loved the pool and restaurant. Great urban feel at an affordable priceGenuine Hotels.com guest review
One valet (Chinese accent) very rude. Russian or swedish front desk very rude. Aside from that the view was.greatGenuine Expedia guest review
We loved this hotel:quiet, enormous room with separate living room and dining area, nice bathroom with jacuzzi tub. It's only two blocks to the strip, if you want to go there. We ordered room service twice and it was great and reasonably priced. The pool and whirlpool were nice to go to and we did every evening that we were there. If we ever go back […] to Las Vegas, we will definitely stay here. Read moreGenuine Expedia guest review
"Best room in Vegas comfortable suite"
Great washer dryer, extremely large cozy suite. Lovely shower jacuzzi tub gormet kitchen with granite ice maker and a large deck over looking indoor and outdoor pools...lovely fire put sofas on pool deck Cabs were slow on NY they took us in hotel li wry car 3X as we had a wedding and events Snd even drive us to airport We would stay no where else in […] vegas........great food and happy hour Read moreGenuine Expedia guest review
I saw the cockroach... OMGGenuine Hotels.com guest review
"Great off-strip option"
For those who want a non-gaming off-strip accomodation, the Platinum is as good as it gets. The property is also entirely smoke-free.Genuine Hotels.com guest review
"Overall Excellent very good"
The Suite was large (over 900 sq. feet) and extremely comfortable! The only significant issue was a leaking shower that dripped water. I reported it three times to hotel management and it was never addressed! The overall value was excellent! The bedroom TV was dated and the WIFI signal was weak but functioned. The kitchen was well equipped and very […] functional. I really enjoy my stay. The large whirlpool tub was a treat. The hotel is non gamming which is a plus very quite. The staff was very friendly and attentive. The valet staff provided excellent service and were helpful in providing directions. Read moreGenuine Expedia guest review
"National Finals Rodeo"
This is our second year staying at this hotel We love it here. Full kitchen and washer and dryer Makes a week in Vegas relaxing. The Well Spa is amazing, The restaurant is great and all the staff is so kind and helpful We will be back for the rodeo next year.Genuine Hotels.com guest review
This was our third stay at The Platinum. It is smoke-free so no nasty stale smoke smell others at the meeting I attended complained about in the non-smoking rooms they stayed in at other hotels. There is no casino but that was not a problem. There are plenty around. The hotel staff was excellent and we were treated like VIPs. Would definitely recommend […] highly. Read moreGenuine Expedia guest review
"Bang for the buck"
This place is in a decent location and the price can't be beat for what you get. The rooms are clean, nice, huge, and pretty inexpensive. The staff was great. The only downsides are: it's in an average neighborhood with a 7-Eleven and an AM-PM next door, and it's a bit of a walk to the strip. I don't find those things to be big deterrents. I really […] like the hotel, and I'll be back. Read moreGenuine Hotels.com guest review
Loved the Platinum Hotel and would definitely stay there again. Small, elegant and had every convenience one could ask for. THe suites style is a wonderful concept and the fact that there was no casino was so nice and quite. Free Valet Parking, Great Bar with Happy Hour.Genuine Hotels.com guest review
"A non-gaming hotel near the strip? Who knew?"
We really enjoyed our stay here. Even the smallest room is over 900 square feet with a full kitchen. The furniture was comfortable and the room was very clean. We also enjoyed the two-person whirlpool tub! Our room had been converted to be more "green", so we had to insert our room key into a slot before we could turn on the AC and all the lights. We […] were there in November, so the temperature of the room was always pleasant, but I'm not sure how this would work in the heat of the summer. The hotel is .2 miles east of the strip according to GoogleMaps, but it seemed like much longer when walking. The walk also seemed a bit dicey at night. There is a 202 bus line stop at the Bally's on Flamingo, and the next stop is adjacent to the hotel parking lot, so that was convenient. The maid service seemed a bit slow. We had left the room at 9 am, and when we returned at 1 pm, the room had not been cleaned. We're not that particular though, and we asked the front desk for fresh towels and for the trash to be taken out when we left for the afternoon, and this was completed by the time we returned. We didn't eat at the restaurants in the hotel so we can't comment on those. Read moreGenuine Expedia guest review
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