"Comfort and a warm welcome"
04/10/14 vikka_cat Lagos, Portugal
I was very impressed with the care staff took to make sure everything was to my satisfaction. The room was comfortable and well-equipped..even a stapler! There was a welcome dish of fruit and biscuits and complimentary water and soft drink. The bed was very comfortable and absolutely enormous. Curtains had blackout material and the double glazing made for a peaceful night's rest. The only issue I had was that there was a very musty smell in the bathroom emanating from the shower cubicle. Luckily there was also a bath so I could use that instead. I was only there for a night so didn't have the opportunity to ask about the smell, but if I had stayed any longer, it would have been an issue that needed resolving! Breakfast had a very wide choice of food to suit all tastes. Would recommend this hotel for a comfortable stay.
"Still great after so manyyears"
06/27/13 DRMB Canberra Australia
This was about the 1st 5* in Shijiazhuang. It's still great after many years, although the room decor may need a freshen up n future. Eg the chrome in the bathroom is going, the same old bathroom scales for many years, and don't work, but these are minor things. Great staff with good English, nice breakfast. One complaint, big thick quilt on the bed and its 39C outside!!!! I just need a sheeet and thin blanket, it's summer time!!!!! But have to keep the room freezing cold otherwise the comforter gets so hot. Recommended
"Nice building, convenient transport"
07/29/12 c61229 Shijiazhuang, China
Hi, This hotel is one of the best in the city of Shijiazhuang, a little old decoration, five star hotel. Located in the downtown, for most times it is easy to take taxi except for the rushing hour, 6 am or pm. Nearby there is shopping mall, electricity stuff mall, all kinds of restaurants..... If having more questions about the hotel or Shijiazhuang, feel free to send me messages.
04/30/12 David L Tianjin
I've stayed here three times in the last month. I had been told it was just ok but my experience on all three occasions was exceptional. Extremely friendly and helpful staff, quite a few English speakers and also a number of Western Managers. I believe this is one of a small chain of hotels, part foreign owned, hence a number of foreign staff. Not sure of their names but both a young French Manager and young Russian Manageress seemed to always be available and always very helpful. The rooms are large and comfortable. Standard room is absolutely fine and good value for money although I was lucky enough to be upgraded twice as the hotel was very busy and can thoroughly recommend the delux room with a seperate stand alone bath tub. Business centre helpful for booking tickets. Food and beverages reasonably priced. Room service menu surprisingly wide choice and good quality. Didn't try the restaurants other than breakfast which was busy with some choices having run out (I did see everything being replenished but had already eaten, just unfortuante timing probably) but the quality is good with again a wide choice. Bread and coffee particulary good for a mainland hotel breakfast. I've stayed in many Chinese hotels over the years and whilst the WTP might not have quite the facilities you'd find in a big city major chain, it will provide a very comfortable and welcoming stay at a reasonable price. Top marks!
"One of the top five hotels in the city"
09/26/11 Shijiazhuangguide Shijiazhuang, China
It is rather well-known in the city, 5 star, beautiful shape, located in the business center area called Guangan street where thousand of companies have their offices there, next to it there is a museum and a big squre where thousands of pigens fly around, and super market, clean, luxioury, easy to shop, in its front there is a street called Guangan street, under the street there are tens of clothes shops, and walking along you will see a huge resturant center, hundreds of different food you will find here. Feel free to message me to know more.
"Probably thebest available in town but dissapointing"
08/17/11 NRHVancouver Vancouver
The hotel is in the downtown area, close to the major shopping areas. Anywhere else in China this is a 3 star hotel, but it is probably the best in town. The taxi ride from the airport takes about 50 minutes and costs about Y120.00. Rooms are quite large but poorly decorated and laid out. Beds are quite hard. Every time I have stayed here the room has been clean. The food at the western restaurant is poor, as is the food at the one Chinese restaurant at which I ate. However there are lots of good Chinese restauarnts close by where you can get a good meal at half the price. Check in is always a disaster - they seem completely surprised to see you. Don't expect luxury while you are in Shijiazhuang - this is abiout the best that there is. If you want luxury, stay in beijing and take the train (about 1.5 hours each way.
"The rooms smelled really bad."
07/27/11 alm5150 Boston, Massachusetts
So when I arrived at the hotel, the main areas smelled fine, but the room smelled like a combination of sewer back up and chemicals. There was a note on the desk indicating that work on the rooms may cause some inconvenience and odor. The hotel offered me another room, it smelled just as bad. The smell persisted throughout the 3 day stay. The room itself was large, with a really nice bath area. Standard Western amenities throughout. Cleaning could have been better, I kept stepping on peanuts left by a previous guest. Breakfast and dinner buffets were plentiful and had a great selection. Other restaurants in the hotel required reservations, which was inconvenient. Good location across from a Hebei museum.
"One of the best in Shijiazhuang"
06/27/11 DRMB Canberra Australia
We stayed for 5 days to visit a factory in Shijiazhuang, and the factory booked this hotel for us. Normally we use the high speed train from Beijing but found the rules had changed from the 1st June so that they will not book you with a faxe copy of your passport but only book you in person with your passport. So only 2 of 3 of us arrived very late late by car because we came on the Dragon Boat Festival holiday, our 3rd person had to come early the next day. Bu it was no fuss or bother for the receptions staff who checked us into the rooms very quickly. The foyer is very impressive and there is a grand piano which a young lady played each night The second floor is the restaurant which was were a good buffet breakfast was served. On the first 2 nights we were tired, not hungary, just wanted a la carte and found the Italian selection was really good. The lasagne tasted authentic and not super sweet as in most Asian restaurants. The buffet looked good and very reasoably priced but the problem with bufffets is eating too much. The bedrooms are large and very modern with a large working area, modern desk and chair and free high speed internet. As with all Chinese hotels expect to pay a substantial deposit on arrival which is refunded on checkout. One hiccup was that on check out I had to pay for 2 rooms for 2 of us but the hotel spent 10 minutes trying to get me 2 invoices for 2 rooms for 2 people. They kept printing out only one invoice. Should have been easy but it wasn't. However, I would highly recomend this hotel.
11/24/10 yogimo Hamburg, Germany
Hotel was recommended to me as the "best place" in Shijiazhuang. I found the hotel to be quite good. Rooms are spacious, the bed quite soft, meaning not the usual park bench like in other Chinese hotels and clean. Electric plugs are next to the bed and the light on and off switch are easy to reach. I stayed on the 7th floor and the problem was that my window was covered with some paper, so that I cannot see anything on the outside. After opening the window, I saw the reason: Air-conditioners and other utilities...... Bathroom has only a walk-in shower, which is perfect for me. Otherwise it is quite large and the lightning was good. Hot water came after some time, but the water pressure was not very good. TV had all the big channels, such as CNN, BBC, Discovery, HBO, Cinemax and I think also Star Movie. Internet was at night very fast, but during the day it came nearly to a halt. And it was free of charge. Skype worked, iChat not too well and Facetime did not work. The VPN also worked. Breakfast was quite OK, one of the few places in China I found actual Blue Cheese. Otherwise the western dishes were not too good, with a lot of them simply cold - hash-browns simply taste better when they are hot. Dinner looked very chinese, I went outside. A KFC and a McDonalds are about about 100 m on the left of the hotel. (hard to see, actually behind the International Hotel) One thing, try not to choose room 15, as this one is next to the elevators, which are going all night long... it is not too bad, but if you have the choice....
08/26/10 livinghereBeijing Beijing
I wasn't a guest at the hotel, but the hotel staff helped me out with a situation. They were amazing, helping with translation, pointing me in the right direction, helping me as much as they could. So although I wasn't a guest, their service amazed me.
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