Hotel Excelsior Parco - Capri

The Excelsior Parco is a very beautiful little hotel nestled between the Marina Grande and Capri city. We stayed in a deluxe seaview room with a jacuzzi on the balcony. Aside from the beauty of the hotel, we were so impressed by the warm, helpful staff. They were kind and professional--going out of their way each day to see to our happiness. The hotel […] provides car service which is a huge plus. I would definitely recommend it and definitely stay there again! Read more

Genuine Hotels.com guest review

Very good hotel with excellent service and location but most rooms are very small, with a few larger rooms which must be requested

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This was by far the most accommodating hotel I've ever stayed at. When we arrived, they offered us refreshments and a snack. The receptionist was very kind and spoke English well. She recommended many things to do and told us how to get around the island. The hotel also had their own private car that would take you into Capri to the bus stop and they […] would take you back to the hotel. All the staff were very kind and helpful. The room was great and the bed was comfortable. We had to leave early to catch the boat back to Naples(before their bfast time) and they made sure they made us bfast before we left. The hotel is close by the main marina so it's a short walk uphill. I would highly recommend this hotel! Read more

Genuine Hotels.com guest review

I will stay no other place in Capri whenever it is I can return. This hotel treats you as family and as if there are no other guest in the hotel. Viviana working the front desk is the most amazing receptionist, concierge, and hostest all rolled into one. There is no finer a place on the island. I will recommend this hotel forever to everyone.

Genuine Hotels.com guest review

great eperience at the Parco, ecellent service from hotel personel, chauffeur/shuttle service very much appreciate. We had great view with our room, only negative point was that we balcony are close to each other and when you are out you do not have enough privacy.

Genuine Expedia guest review

Waited on you like you were king and queen. Great young girl at desk, so helpful. Great driver that carted us back and forth everyday. Great chef and cook who served us and made melt in your mouth dishes. Everything perfect. We will return soon.

Genuine Hotels.com guest review

Amazing customer service. Best we've ever had! They truly treat each person like royalty!

Genuine Expedia guest review

We stayed at the Hotel Excelsior Parco‏ in Capri, the views were great, the service superb and staff was great. This was the best hotel we stayed at during our two week vacation.

Genuine Hotels.com guest review

This hotel understands the meaning of great service. The location is good, away from the crowded shopping areas, but just a few minutes drive by complimentary car service. We enjoyed our complimentary breakfast on the terrace.

Genuine Expedia guest review

Amazing hotel and highly recommend. The staff was incredible. Viviana helped up prior to arriving to ensure we had everything we needed. Armando was a great chef and greeted us every night with great service and nicely prepared dishes. He would make us something special, not on the menu. Andre, our driver couldn't be nicer. He always had great suggestions […] and advice on any location we inquired about as well as made great recommendations. I cannot say enough about how much we loved this hotel. The staff was always on hand and ready to make sure our stay was a great one. When I told Viviana that this was a special trip for my Mom's 80th birthday, she went above and beyond to make sure we got a great ocean view room, private terrace and more. Even Ana, our Chambermaid impressed us. Every time we'd come back to our room, the beds were made, the room cleaned and fully stocked. This is a small hotel,18 beautiful rooms and the staff have all worked here for several years. You could not find a better hotel on the island if you tried. I highly recommend Hotel Excelsior Parco. I've traveled extensively over the years and this is by far my favorite hotel yet. They treat you like family and it's reflected in so many ways throughout your stay. The hotel is perfectly situated on the island as well. In some reviews people say it's out of the way. I completely disagree. It is the perfect location - close enough but far enough away from the noise and crowds. We'll be back! Read more

Genuine Expedia guest review

This is a beautiful hotel with an amazing view and an amazing vacation. The concierge was extremely helpful and the rooms were comfortable and spacious.

Genuine Hotels.com guest review

This was the best hotel i have stayed in italy by far! Viviana is excellent! She greats you at the door and invites you in with drinks. She sits down with you and maps out the island. She suggests things to do with pricing available. She also will make all your reservations. Andres is also very helpful and ready to drive you to and from town or port […] with a smile on his face. The whole staff was very helpful and was always offering their services. Breakfast was always delicious. The rooms are very clean and comfortable. They even have Ipads and computers for your own use. I would recommend this hotel to anybody and everybody! It is also a great hotel for a honeymoon! Read more

Genuine Hotels.com guest review

The minute I arrived at the hotel, Viviana and Andres treated my family like their own. They were extremely welcoming, helpful, and professional. Viviana at the front desk helped us coordinate all our activities on the Capri by making phone calls. Andres would help us to plan our time on the island as well as driving us to an from all our destinations. […] I am planning on returning for our 20 Year anniversary. I want to thank all the staff for making our stay so unforgettable!!!!!!!!!!!!! Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very comfortable hotel. Perfect location in rome with a 5 minute walk to the termini, a 15 min walk to the colosseo, and 5 min walk to the metro. The staff was very helpful and the breakfast is fantastic and reasonably priced for rome. Room was great.

Genuine Expedia guest review

We were in Capri for only two days and one night. Hotel is excellent in all respects. Had superior room with balcony looking over Bay of Naples - well worth the price we paid. Rooms are ample sized, well appointed, nicely decorated and spotlessly clean. Nice to have breakfast on our own balcony without additional room service charges. Location was good, […] part way between port and piazza, but climbing up and down the hill is not for the faint-hearted (applies to practically anywhere in Capri); hotel shuttle seemed to be always available (until 9pm). Staff were welcoming, courteous and genuinely friendly. Would definitely recommend and return. Read more

Genuine Hotels.com guest review

This is the best place to stay on Capri island.

Genuine Hotels.com guest review

We needed an affordable option on Capri for our one week stay in October. The Excelsior Parco was definitely a good value. Although the location is slightly inconvenient to Capri town, shuttle service is provided. We usually had Andrea drive us up the hill and then we would return downhill on foot. The staff at the hotel is superb as is the breakfast […] buffet which includes omelettes. Carlo is especially friendly and service oriented. We experienced two types of rooms - one with a view of the Marina and a balcony, and one which had an unusual floorplan with two small beds downstairs and a large bed and bath upstairs. We had booked the most inexpensive choice which was the two-story selection, an OK room, but with low ceilings upstairs and limited light. The reception manager Viviana was very generous to switch us to the larger room with balcony for a few days of our stay. We have the most beautiful photo and precious memories of several evenings on the roof terrace sipping wine and watching the moon rise over the Marina. Unbelievably picturesque and beautiful !!!! Read more

Genuine Hotels.com guest review

Gorgeous hotel located very close to the main port (marina grande). Staff is very helpful (free shuttle to and from the marina and center of town). Fabulous view and excellent food. Can't wait to go back!

Genuine Expedia guest review

Beautiful traditional hotel, wonderful customer service. Our room was upgraded to ocean view with private terrace. The hotel provides a very nice driver for drop off and pick up around the island. Front desk staff provided excellent recommendations for dinner. Overall, a wonderful visit.

Genuine Hotels.com guest review

We were received by the driver from the hotel at the Marina Grande -Mr. Andres - who was the best of the day given to his kindness, helpful tips, and amability. Then, we arrived at the hotel (2 minutes from the Marina Grande), and were received by the Director and got a welcoming drink. Afterwards, we went to the room, which had a good size and was […] comfortable -with a small view to the ocean -. You have the shuttle service from the hotel to different parts of the isle and to the Marina, from 9am to 9pm, which is very convenient to do stuff over there. Next day, the breakfast was very nice, with lots of options and a yummy cappucino. But as said before, the best part of it was the driver. THANKS ANDRES for everything ! We recommend this hotel to anyone that want to visit Capri. Read more

Genuine Hotels.com guest review

I like the hotel a lot. Good condition, great ocean view, friendly staff. But the location is not convenient, most hotels in Capri are not convenient anyway. They do offer shuttle service up to 9 pm. The problem was that the restaurants did not open until 7:30 pm and their service was slow. I was afraid that I couldn't finish my dinner in the town center […] before 9 pm to get back to hotel by shuttle. So my wife and I decided to eat in the hotel. Unfortunately, the food was terrible, which is the only negative about the hotel. Read more

Genuine Hotels.com guest review

This is by far the best hotel experience I have ever had. The staff are outgoing and very happy to help you with anything that you need. It was not only neat and clean, but beautiful as well. I personally had never traveled outside the United States before this trip. I stayed 2 nights in Rome, 1 in Naples, 1 at the Excelsior Parco, and 1 in Sorrento. […] The Excelsior Parco had thought of everything, even slippers in the room for walking on the tile floor in the room. Food was excellent and they have a driver ready to whisk you to wherever you need. I only had an afternoon in Capri and due to their recommendations feel I fit a lot in, in such a short period of time I was amazed. I will recommend this Hotel to everyone I know heading to Capri. Read more

Genuine Expedia guest review

Although our family of four only stayed one night, the service of the hotel was exceptional even before we arrived. Viviana arranged a boat excursion for us in advance and when we arrived a little later than expected she assured us that we could go whenever we wanted, even the next day, and she would make the arrangements. Her restaurant recommendations […] were outstanding and her reservation got us the best table. The shuttle drivers were very friendly and helpful and also gave great recommendations. Even though the hotel is located away from the main square, the shuttle totally eliminated this concern. We felt like the shuttle was at our beck and call even though it was also doing the same for other guests. They even got our return ferry tickets for us. Although the WiFi showed it was connected it was not downloading information. We never bothered to sort that out due to our short stay and that we were staying too busy to worry about what was going on off the island. :) The only criticism I can give is that one of the kids bed was very bouncy and uncomfortable. Read more

Genuine Expedia guest review

Everything about this hotel was perfect. It is a small intimate hotel with beautiful appointments; Italian tile floors, hand painted art on walls,wonderful balconies and serene garden. The staff is very welcoming and helpful. Especially, Andreas, who will meet you at the ferry pier and drive you to check in and into the town center whenever you want. […] We highly recommend this hotel. Read more

Genuine Hotels.com guest review

We had a wonderful stay at this hotel in April 2011. The staff was fabulous, very friendly and accommodating. The breakfast was wonderful, they offered a shuttle between Marina Grande and Capri Town that we found to be a nice surprise! Great location on the main road between The Port and Capri Town. We highly recommend this hotel and would stay here […] again on our next trip to Capri! Read more

Genuine Hotels.com guest review

The hotel was amazing. The room was extremely clean and spacious and so was the bathroom. We had a Deluxe sea view room and the view was spectacular. The breakfast was delicious, the best we had in Italy from all other hotels that included breakfast. The staff was extremely helpful and made you feel at home. The location was perfect and the free shuttle […] service from 9am-9pm was super convenient. This was the best hotel we stayed at in Italy! Would highly recommend if traveling to Capri. Will definitely stay there again on our next trip. Read more

Genuine Expedia guest review

I cannot say enough about Hotel Excelsior Parco. This was my best hotel experience ever! The staff was wonderful and pleasant and oh so accommodating. Andres was like our personal driver and he quickly became a friend and advisor. I felt like a Roman Princess in the our room. Spend a little extra $$ for a sea view room, you won't be disappointed. The […] comp breakfast buffet was a delicious surprise and I still crave some of its delicacies. I look forward to staying here again. Read more

Genuine Hotels.com guest review

We were told that Capri is expensive to visit and get around. Hotel Excelsior Parco mitigated that. They picked us up at the dock and took us to the hotel, carried our bags to our room, and offered us a welcoming drink. They shuttle you to the nearby village at will and come get you when you call. The driver, Carlo, is amazing. He will take care of […] any details you want him to handle, and he knows the island so well that there is nothing he can't figure out for you. The breakfasts were outstanding, especially the omelettes, and the young woman at the front desk was extremely helpful and knowledgable about restaurants. Read more

Genuine Expedia guest review

This hotel is outstanding. The service, cleanliness, staff and the million dollar view from our balcony made this the best place we stayed. Even though the hotel is not located in town, the hotel provides complimentary transportation into Capri. The service was timely, friendly and accomodating always. The breakfast was beyond our expectations. We would […] highly recommend anyone staying here that likes peace and quiet and to just enjoy the beauty of Capri. Read more

Genuine Expedia guest review

We typically do not write reviews, and we would be particularly reluctant now because we'd like to keep this place to ourselves, but not to recognize the hotel and it's staff would be wrong. Valerio, Viviano, Carlo, Anna, and the entire staff were true professional from Capri and Naples. They found the perfect balance between attentiveness and privacy. […] The hotel itself has a marvelous view from the upper floors of Capri Harbor, and all guests have access to the roof area, where meals can be taken from room service at all times. The room was immaculate, well designed, and the mattress and pillows new and comfortbale. We expecially appreciated how the room service menu, unlike so many other hotels, was reasonably priced and competitive with prices on the street. Some people may not like how getting to Capri center or the bus lines to other parts of the island requires the hotel shuttle; walkers, or people who want ready access to the harbor or Phoenician steps will not mind. Read more

Genuine Expedia guest review

The good part: The staff was very helpful and booked reservations and went out of their way to help. My main complaint is you are far from Capri (about 15 minutes walk) and when you walk it is dangerous since you are on a busy road where for some reason cars tend to swerve toward you. I think there are other hotels closer to where the action is. Still, […] it was still enjoyable just away from most of the sites. Also, you need at least a superior room and wouldn't book too soon are you might end up paying more like we did. Read more

Genuine Expedia guest review

We stayed this Hotel at November. The Hotel was great, clean, well decorated and the receptionist was very helpfull. There is a free shuttle service, this is really great. Breakfast was good and basic, the staff are really nice and kind. I hope to stay in this hotel in the future.The hotel was very near to the marina and the Iscia. I strongly recomend […] this hotel Read more

Genuine Expedia guest review

Wonderful facility, especially for Italy where rooms are typically small. Large bathroom. Private balcony with table/chairs and lounge chairs with view of the ocean - where they will serve your breakfast upon request at no additional charge - very romantic! There is a very good selection for breakfast, including fresh made omelets and great cappuccino. […] Very helpful and friendly staff. Free shuttle from 9am to 9pm to/from Capri town center and port. Only downside is that there's nothing really in walking distance - but the big plus for Capri is that the shuttle takes you directly to the hotel. Many of the hotels require you to drag your luggage from the main square to the hotel since there is no vehicle traffic (that's after you take a taxi, bus or the cable car to the town square) - not a short walk! - so this service was very convenient as they picked us up at the port. Regular inexpensive bus service available when the shuttle is not running. Outstanding restaurant recommendations - in the off season, it is hard to find open restaurants at the hour we checked in (10pm) and the hotel called ahead, made a reservation for us, gave us a map with explicit instructions on how to find the restaurant (walking streets only) and Carlos even drove us to the town even though it was after the shuttle hours since we were late getting to Capri because of difficulty with the ferry (the sea was rough so only the large slow ferries were running, and only when deemed 'safe' enough to run - quite the ride and a wait). I would highly recommend this hotel. Read more

Genuine Hotels.com guest review

This hotel was top notch. The staff was superb, courteous and always ready to help in any way. The room had a 5' X4' window overlooking the sea. It was clean modern and beautifully decorated. Swimming in the sea from the patio was excellent . The less touristy,quaint town of Minori was so close, within walking distance. Amalfi a short ride by car or […] the hotel has a shuttle available. The staff even got us tickets to a wonderful classical music concert in Ravello. Read more

Genuine Expedia guest review

the room was very nice and very clean. the staff was very nice. offered us drinks. free breakfast. andre was a great guide who shuttled us to the main centre and to the port. carlos was very nice and so was the manager. location is by the marina, which is very useful and the it is easy to get around in the city.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Friendly and clean. The car service was convenient. Best breakfast we had all trip. Great service. Free internet with a computer in the lobby. Rooms are standard but clean and stocked with shampoo, slippers, etc. No complaints! I would recommend this hotel!

Genuine Hotels.com guest review

Hotel staff was extremely friendly and organized. Had an on-site vehicle transfer ready to pick you up and drop you off at the Marina or either of the main shopping/eating districts. Fantastic views and modern rooms, plenty of space and full ammenities. Would highly recommend this property for its location and exceptional value.

Genuine Expedia guest review

We were met by the hotel car at the port after getting off the ferry. We were given a brief history about Capri by the driver. We were met by the porter and checked into the hotel. We were serviced welcome drink and a light snack on the rooftop of the hotel while our bags were being brought to our room. Our room was beautiful. The balcony overlooking […] the water was the perfect place to relax and enjoy the view of the island. Read more

Genuine Expedia guest review

Loved our stay. Everything was above expectations.

Genuine Expedia guest review

Although we arrived late, we were welcomed warmly by our concierge, Valero. He gave us a great dinner recommendation at a local spot, Edivino, and even drove us into town after the shuttle service had finished. The Excelsior Parco conveyed all the detailed beauty and luxury of Capri, matched with attentive hospitality. Breakfast on the roomside terrace […] is a must. Read more

Genuine Hotels.com guest review

We had a ground floor level room, which is what we expected they give the hotels.com patrons (there are nicer rooms with balconies), but the staff was amazingly friendly (drivers and front desk). We received welcome juice in the morning and a space to freshen up before heading out when our rooms were not ready before 11am (check-in is after 3pm). Location […] was not central, but quieter and with the driver there were no problems getting into town. Room was very clean and cleaned more than once daily. Breakfast was delicious (boiled eggs, donuts, fresh fruit, yogurts, juices and more), the best on our 10-day trip. The room needed more than 1 mirror for our group of 3 women but that was the only complaint we had. The staff at Excelsior Parco seems to really care about the people who stay there and are willing to help with dining ideas, sights and reservations. We felt most relaxed during our time in Capri, partially because of the island's beauty and the other part thanks to the people and Excelsior Parco. Read more

Genuine Hotels.com guest review

We stayed 2 wonderfull days and all the staff was very kind and nice. We recommend the hotel.

Genuine Hotels.com guest review

The Excelsior Parco is a beautiful little hotel, set between the Harbour and the main piazza in Capri. The staff are hospitable, professional and friendly, seemingly dedicated to ensuring your every need is met. Our rooms were very clean, comfortable and well appointed, with lovely views. Set in a quieter neighborhood on the road up to the main square, […] the Parco is quiet at night and out of the hustle of the town, but a 15 minute walk up the road and a few stairs puts you in the heart of Capri. The driver, Andre, will shuttle you up to the town or down to the Harbour anytime if you prefer not to walk, this service is included for free. A plentiful and fresh breakfast. There were four of us and we would come back here anytime. Read more

Genuine Hotels.com guest review

Remarkable. The Hotel provided a super service in very comfortable surroundings. The shuttle service provided by their driver was a gift.A most obliging chap with good English. I would recommend this Hotel to friends and return myself if in Capri again.Good location close to main centre.

Genuine Hotels.com guest review

We had a great time at the Excelsior Parco. We were collected on arrival by their lovely driver from the port, and then guided to their roof-top terrace which has 360 degree stunning views. We were given welcome drinks of prosecco and a snacks while we were waiting for our room to be ready. We were given an upgrade as the hotel was not full due to it […] being out of season. There is a free shuttle available between 9am and 9pm with their helpful driver, who gave us some great recommendations. The buffet breakfast was also great, and you can either sit inside or out, or have a tray of breakfast delivered to your room for no extra charge. The sun terrace on the roof is great, and gets the sun all day until late afternoon. Just beware of the seagulls if you are planning on eating anything up there! The only fault I would have is that there is no pavement on the road outside the hotel, so if you are travelling with children you may feel restricted to using the hotel shuttle to travel everywhere as the road is narrow and the traffic did seem to travel fairly quickly up and down it. Read more

Genuine Expedia guest review

We were received by Viviana, who welcomed us with a drink and sat down with us to explain what the hotel provides and visits on and around the island. We went on a boat trip and when we returned that afternoon were pleasantly surprised by our garden room which featured a hot tub/jacuzzi. We particularly liked the free use of the ipads to check our mail. […] We had dinner on the roof terrace. The delicious food was competively priced as Capri is not a cheap place to eat.The menu had a very good selection. All the hotel staff were polite and attentive. Nothing was too much trouble.The shuttle service to key points around the island was a real bonus especially as taxis are expensive. The driver was polite and helpful. Overall and considering we were only there one night we had a superb time and would use the hotel again. The gardens were beautifully maintained with fabulous views over the bay. A real find and to be highly recommended. Read more

Genuine Expedia guest review

we had a lovely stay. the hotel is beautiful and the service more than outstanding. highly recommended.

Genuine Hotels.com guest review