"Great hotel on the beach"
Hotel was well maintained and very clean. Staff was wonderful and food was greatGenuine Expedia guest review
"really nice hotel near the beach , BUT............"
Villa del Arco, Los Cabos Baja Mexico, great place for water fun, food drinks, atmosphere, the beach ws just steps away, hotel is a 5 star resort !! food in town was great , nice place for a quik getta way.Now,The BAD NEWS, be prepared for the TIME SHARE ,TRAVEL CLUB, CONDO, HUSTLE!! From the time we stepped outta Mex customs we got the HUSTLE, didnt […] appreciate this at all , just wanted to go to the beach kick back in the sun and have some fun! We got the promise of a hundred dollars each, free cab ride ( cab ride is eighty bucks each way, be prepaired) , a massage on the beach, glass bottom boat trip, jet skis, etc..to listen for the hour and a half seminar/ tour. NO THANX! I can purchase all those things myself. its great for those of you who are going there for that but not me. finnaly got to the resort and cked in and were redirected to a staff person who procedded with the same HUSTLE! GAWWWWWWD I JUST WANNA GO TO THE BEACH AND KICKBACK!!!!!!OTHER THAN THAT ID RECOMEND THE RESORT! VERY NICE PLACE!! TOPS FOR THAT AREA! JUST KEEP WALKING TRU THE AIRPORT TO THE CABS AND GET YOUR RIDE AND DONT LET THEM SELL YA WHEN YOU GET TO THE HOTEL!ITS A GAME JUSTHAVE TO PLAY IT. WE TRAVEL 5-6 TIMES A YEAR THIS IS A NICE PLACE TO STAY. Never had an experiance like this at a resort, even upon arriving back in Los Angeles, getting on tha shuttle back to our car, a couple jokingly asked if we had purchased a condo in cabo!guess they knew we had been since I had a bag from CABO WABO Read moreGenuine Expedia guest review
"Nice hotel with beach"
First time doing an All-inclusive and we are so glad we did!! Everywhere we ate at the hotel and at Villa Del Palmer was really good. We still tipped every time we ate which I highly recommend.Genuine Expedia guest review
"Not good option for all inclusive."
Good experience. But not going to be back. Stay away from share presentation.Genuine Expedia guest review
"Beautiful Suite jacuzzi, King Bed & pullout!"
Vacation was nice but, weather was horrible. Bring your own coffee Mexico coffee real weak! Stay away from the Timeshares pitches if something is offered for free it is a Timeshare! Specially at the Airport. Keep walking don't stop until, you are outside!Genuine Expedia guest review
"Very nice resort, Close to a beautiful beach !"
First time staying at a resort, Had a great time except for the tropical storm we had for 2 of our 4 day stay. I would highly recommend this resort to my friends and family. The resort was very affordable considering its a high end resort. We spent most of our time downtown and sight seeing. There is a Wal-mart about 2 miles from the resort where we […] bought groceries to stock our kitchen in the room making our stay less stressful as far as being able to make our own meals. The Spanish galleon in the main pool is awesome. Looking forward to a return stay with the family! Read moreGenuine Expedia guest review
"Great hotel right on the beach"
Had a wonderful family vacation at Villa del Arco. We stayed here 8 years ago as it was being built (free upgrade from Villa del Palmar) it was beautiful then and we were thrilled to stay in the completed hotel. Loved every minute of it!Genuine Expedia guest review
"Exceptional in Every Way."
The entire facility was beautiful and immaculately maintained. It is on a large, swimmable beach, and a 20 to 25 minute leisurely walk (on the beach) to the marina and downtown. There are several good restaurants/bars on the beach between the hotel and marina/downtown if you don't want to walk all the way. We usually walked to dinner and took a taxi […] back ($8 plus tip for four). The only turnoff was the sheer number of timeshare salespeople and sheep being led around the grounds on their several hour tours. The European Villa room was very large and comfortable for four people (includes kitchen, laundry, and two bathrooms with showers). Would definitely return. Read moreGenuine Expedia guest review
"great staff,great proximity to the beach,good food"
Just got back with the family. Everything was easy and accessible. Flew direct on Alaska from SD to SJC. All inclusive expenses/costs are dollarized but were feasible. met some great people, kids had a blast and the events were very enlightening. recommendation for the hotel is not to have a cutoff on the coffee, a hangover can strike at anytime. recommendation […] for the traveler, be sure to book your return taxi/shuttle ASAP (upon arrival) otherwise you will pay more. Read moreGenuine Expedia guest review
"Clean! Great resort!"
Just came back from our honeymoon. Everything was clean, service was great and food was Fab! Not your typical "all inclusive" buffet food. Would defiantly go back and recommend. You have access to the other two resorts connected which is nice to visit other pools or restaurants. The only bad thing is you do have to sign receipts after everything you […] order which gets annoying and they do try to get you to buy timeshares when your arrive. As long as your stern they leave you alone. All in all. Great resort! Read moreGenuine Expedia guest review
"On Medano Beach, staff ok"
We visited in August. The hotel was excellent. It seemed very new and updated. The service was good, maybe because it was low season. Very kid friendly. The rooms had stove, refrigerator, microwave, and dishes in case you wanted to prepare your own meals. The pools were waist deep, good enough for kids and lounging around. The only problem we had was […] when we would ask staff to recommend restaurants around Cabo. They would act like they weren't familiar with the area and only offer their hotel and sister hotels as recommendations. Other than that, I would definitely stay here again. Read moreGenuine Expedia guest review
"Nice place to stay"
Was a really nice hotel, right on the beach, excellent accomodations. Staff was extremely friendly and helpful, the all inclusive was well worth it.Genuine Expedia guest review
"Villa Del Arco was AWESOME"
My husband, myself & my 16 year old son stayed in a 2 bedroom villa-much bigger than we needed but perfect in every way. A 1 bedroom would have been large enough; however,we had no idea the size of the villas when we booked our trip.The resort itself is in immaculate condition for being 8 years old. Our rooms were clean, well-equipped, & had everything […] we needed for the week.There was a full fridge w/freezer, a dishwasher, blender, stove, & microwave/convection oven. We paid for the all-inclusive option since we weren't sure about the restaurant, food options in and around the resort. I'm glad we did, but many vacationers went to the nearby Wal-Mart & stocked their kitchen w/breakfast & lunch food to cut down on the cost of their trips.The restaurants on the property were very good, but VERY COSTLY if you don't go all-inclusive. Breakfast usually came to $70-$80 and was a buffet. A cheeseburger at lunch was $16 & tacos $11 so we did right going all-inclusive. Drinks were $9.50. Dinners were over $100 at any of the property's restaurants. We could dine at the sister resort- La Palmer whose Italian restaurant was wonderful. The Palmar was much noisier & had many more younger kids. The activities were at the Palmar. Arco was quiet starting at 10 PM. The staff was friendly & helpful. Getting to the marina was a $7 cab ride-well worth it. Great food options are available there as well. Water sports were plentiful & so were the vendors but a simple NO TY sent them away. Fun trip! Read moreGenuine Expedia guest review
The hotel closes down to early. There is nothing to do after 10:00. It is a beautiful hotel but need to stay open longer.Genuine Expedia guest review
"Great hotel! Would absolutely go back!"
Went to this hotel for a girls weekend. All inclusive was totally worth it. Great rooms very comfortable.Genuine Expedia guest review
My husband, son and I stayed at the hotel and were extremely disappointed. I had stayed at Cabo Villa's for a week, four days prior to coming back to Cabo; I had a fabulous time at Cabo Villa and was very impressed with the facility and service. We decided to go to an all inclusive instead of Cabo Villa since my 15 year old son was accompanying us and […] we wanted to enjoy our time and not worry about meals or cost. Unfortunately it was a bad decision. The hotel has newly adopted all inclusive and you can tell by the experience. Any time you order anything, you need to sign a receipt that shows the cost of your transaction. It would be fine if the waiters and servers had the ability to produce their own receipts but they are not empowered to do so. There is one person that controls producing all receipts; so you spend a majority of your day waiting on a receipt. They are soo focused on making sure you sign a receipt, whether you order water, a drink or food that it is time consuming. One morning I was at the pool early and wanted a glass of water and I was told that I could not get one because I'd need to sign a receipt and it would be too time consuming! Also, any food or drinks in your room you are charged for. The service was atrocious and everyone was frustrated and complaining. The rooms were nice but the cleaning staff did not do a great job. I personally would prefer to go to Cabo Villa again; never want to return to this hotel. Read moreGenuine Expedia guest review
"Get location, beautiful resort"
We did not like them pushing you into a sales seminar, telling you it would be only 90 min which turned into over 3 hours. They kept passing you to the next person to sell you more. The restaurants were very good.Genuine Expedia guest review
"Hotel has a very beautiful view."
We did not expect a time share presentation as soon as we arrived, bad timing. We went to relax and enjoy the services not a time share salesperson. Once we got to our room I was disappointed with the deluxe suite and our ocean view was not! The elevator broke while we were out the second night and when we returned the notice was not clear as to how […] to get back to our room. The shows we very poor. We were pleased with the food and servers. we managed to make the best of our stay. We would not return soon. Read moreGenuine Expedia guest review
"Avoid it-terrible service"
From the moment we stepped into the facility, we were treated like second class citizens when we rebuffed any sales pitches. While they supposedly upgraded us to a 1 bedroom suite, it was on the ground floor facing a large air conditioning unit for the hotel. It was also loud. The beds were uncomfortable, and the linens would rate a negative 2 on a […] scale of 1-5. The thermostat was clearly a tease, because no matter how far we turned the dial it was freezing. The food was expensive and for the most part bad. The bacon cheeseburger from the Buccaneer poolside restaurant was good, but that's about it. Even the strawberry daiquiri's weren't very good. The piña coladas were okay. The biggest complaint was the poor service. There weren't enough waiters by the pool, and they were very slow with a bad attitude. Every morning we watched couples and families trudging along with a realtor on a sales pitch. While I'm glad I didn't go through that, it was no fun not getting the coveted "elite" card that came with it. So we paid more than others at the restaurants and got old ugly brown and white striped beach towels. Also, our key kept not working. I had run up ton the room in my swimsuit for something and couldn't get in. I had to walk through the lobby barely dressed and they still made me wait to get my card re-keyed. They were rude and asked what I did to demagnetize it. Read moreGenuine Expedia guest review
"Excelent hotel close to town on La Cascada beach"
The location is the best. close to town, in a nice beach, beautiful view of The Cape, Sea of Cortez, town of Cabo San Lucas and Lovers Beach. You can walk to Medano beach, plenty of restaurants with sand floor besides the beach with great menus for breakfast, lunch and dinner. The hotel has many restaurants, a market and a full equiped Gymmand SPA. […] Even you can have your meal right in to one of the pools.. Absolutely recommended for family Read moreGenuine Expedia guest review
The resort was absolutely beautiful. I particularly enjoyed the thick lush king-sized mattress. The studio my girlfriend and I shared was very well equipped. We were to get two queen sized beds but they only had the king-sized bed at the time but were willing to swap rooms the next day, but the location of the one we had was better so we kept it. I […] also enjoyed the pool having lounges set into the water where you could swim directly into the pool. Read moreGenuine Expedia guest review
"Pleasant hotel on the beach"
The hotel itself was lovely from perspective of room comfort, good pool, and accessibility to the beach.The restaurant food was ok, not great and the staff at the front of the hotel were generally pretty unhelpful. The policy of not allowing anybody not staying at the hotel pass through the hotel lobby is ridiculous. In order to have friends come enjoy […] a glass of wine the front desk "policy" was for my friend and I to pay for an additional 2 people to stay (a nightly rate of almost $90 each after tax) eventhough the requirement was just to allow them join us for a few hours for a glass of wine on our balcony (which we were paying for). The purpose of this policy is just to milk additional money from paying guests and was not appreciated. Read moreGenuine Expedia guest review
"Location was great !"
Room was noisy and view of parking lot was not the best. Especially the view of the port a potty. View from pool was great. Hard to get pool chairs unless you got up at 6am To reserve them. Staff was excellent except for the pressuring to by into the time share.Genuine Expedia guest review
Loved this hotel amazing room was huge and pool was the best out of all 3 villa groups! The gym and spa was the best also, and this hotel is close to everything no need for a car but 10 minute drive to zippers! Check out marros In town and Edith's for dinner in medano beach but need reservations for sure this place is the best to eat at!!Genuine Expedia guest review
"Do not recommend for all inclusive"
Very family friendly resort, not what we were looking for. The fact that you had to sign a receipt for every single order even though we were all inclusive was so frustrating. A complete waste of paper and time. I would not stay there again. Rooms were nice and staff was friendly but the system needs a re-haul.Genuine Expedia guest review
"Very Nice Property"
This was a very nice hotel! Enjoyed our stay! Wifi access is TERRIBLE!! Couldn't get wifi in my room and barely on my patio...had to go to the pool to get any emails or messages. The gym was amazing!! Lots of cardio equipment as well as weights! Staff was very friendly and is in a good location. Within walking distance to area restaurants.Genuine Hotels.com guest review
"Great resort for kids, service ok"
The hotel was comfortable and fun for the kids. The room was a little noisy at night. We generally enjoyed our stay. We purchased an all-inclusive package, which I would say was worth the money, but it was a bit annoying to have to sign for everything, and the waitstaff clearly expected tips in addition to those already included. When we didn't sign […] a tip for one waiter by the pool, he ignored us for the rest of the trip. The restaurants El Patron and El Faro were both good--the room service food and the food at the pirate ship restaurant were not so great. Oh, and when they tell you they have "more information about your room" as you check in, politely decline unless you want to be pushed into a time-share presentation! This is a great hotel for the kids, who enjoyed the pool and the easy access to the beach. We would stay here again. Read moreGenuine Expedia guest review
Excellent choice for vacation and relaxation! Would recommend anytime!Genuine Expedia guest review
"Never coming back"
Service takes forever to give you your "all inclusive" drinks every order if followed by closing a tab. Also you can only order 1 drink per person at a time so no shots and drinks. Plus you cannot use the bar to order drinks only waitersGenuine Expedia guest review
"Would ABSOLUTELY STAY AGAIN!"
We travel a lot to say the least. The grounds and the customer service were Excellent!! On line pics do no justice to this property. It is a perfect distance away to walk to the fun and craziness and still far enough for some peace and quiet. Great location, beautiful place and great customer service. The ONLY thing below average would be the food. […] It was incredibly overpriced and was not as good as some places. there are so many places in other resorts or in town that are excellent food and priced right or cheaper than expected. A quick walk down the beach for lunch or water taxi to another place you get great food and better prices. We are going back and staying here again next year for sure. EXCELLENT PLACE! Read moreGenuine Hotels.com guest review
"Cabo in the Sun"
We had a wonderful experience and would recommend it to others. It was nice to have a sister resort so close by that you had several options for restaurants, bars, and market place.Genuine Expedia guest review
"Great location to town"
The location of the hotel was great, a short walk down the beach to town or a $7.00 cab ride. We enjoyed the pools and the beach was very clean and easy to get to. We did all inclusive so all drinks were included and came in handy by the pool. The staff was very good and friendly. We will be back!Genuine Expedia guest review
The hotel was all inclusive but you have to provide you room number and sign a receipt for every item you consumed. If you weren't waiting for you drink/food, you were waiting to sign the receipt. hotel staff were spread thin by having to get your order, bring your order and then get receipt for you to sign. You couldn't put orders to together with […] other rooms and were limited on the number of drinks you could order at one time per room. This wasn't a staff issue by a management or organizational issue. All inclusive guests had wrist bands with bar codes but didn't seem they had the ability to scan them and do not see the reason for signing if the order was part of the all inclusive and if it was for inventory purposes or supply control-it was a real inconvenience and won't stay there again. Food was great, drinks good, pool and beach area amazing and rooms were very nice. Read moreGenuine Expedia guest review
"Best resort I've stayed at in Cabo!"
This was our 3rd year at Villa del Arco. We love the resort and the staff is so friendly and helpful. We chose the all inclusive option and felt it was well worth the money. There were many options for dining between Villa del Arco and Villa del Palmar. We really enjoyed all of the meals and loved that room service was included with the all inclusive […] package this year for a samll $2 fee. We had a 1 bedroom suite and it was beautiful and very clean. The only thing that could be somewhat annoying at times was "closing" out your all inclusive tab every 30 minutes. In the past when our group was smaller, 4 people vs. 22, it was simple, but with a large group it was cumbersome at times. All in all, we love this resort and will go back again! Read moreGenuine Expedia guest review
The location was great, its a short walk or $7 cab ride to downtown. All the hotel employees were very nice and friendly. Beware of the timeshare presentation they try to loop you in upon check in. The food was ok, don't expect much if your doing all inclusive.Genuine Expedia guest review
"Great hotel for a family reunion"
Perfect for a quite family vacation. There is a combination of beautiful ocean and landscape along with great facilities and amenities of the property. Very friendly staff and a very pleasant, relaxing atmosphere. I wouldn't recommend the place for party people, go there only if you need a peace and total carefree.Genuine Expedia guest review
"Lack of flexibility from the staff discouraging"
A little surprised at the lack of flexibility from the staff. It didn't feel like a relaxing place with a level ease that you would expect from a resort of this size and style.Genuine Expedia guest review
"Great resort for a couple or family"
My husband and I came to this hotel for our honeymoon and it was amazing. It is right on Medano beach which is one of the few swimmable beaches around the resort areas. It was very close to the downtown area, night life, other restuarants, shopping, etc. We just walked the majority of the time. One complaint I have is how the staff trick/mislead you […] into doing a timeshare presentation. Right when you walk in they take you to check in and mislead you into thinking that after your check in you will be seated with someone at a desk to go over further details for your stay; we paid for an all inclusive so we figured the woman at the desk would go over the details of that but they basically are setting you up for a timeshare presentation. We had to pay $20 up from for the presentation but the fee is refunded after you complete the presentation, whether you buy in or not. The hotel in itself is beautiful, the food at all of the restaurants and the 2 sister hotels was great. The only complaint in regards to the food was the service was inconsistent. Some times we would be waiting a very long time to get refills on drinks which was sort of a let down, but the staff was still friendly and courteous. The views are amazing, the pool was great, the hot tubs were awesome. We would definitely recommend this hotel and would love to come back again. This is a very family friendly, couple friendly resort in my opinion. Read moreGenuine Expedia guest review
"great couples getaway"
The hotel is gorgeous. Great views. Rooms are nice and amenities are great. The work-out area is awesome. The spa is gorgeous, obviously expensive, upper-scale. Clean, nice-enough staff. Pushy timeshare staff. Service staff was good, for the most part. The food was good. Price-y, can be found cheaper off-site, but still reasonable. I had an Expedia […] voucher for $200 for food/drinks, which the front desk/management didn't want to honor. After some time, luckily, on the last day, at checkout, they did. But, it would have been nicer if management would have honored it upon first presentation at check-in, as Expedia voucher indicated. It was a nice getaway for me and my husband. A little far out of town, but we did appreciate the walk, with all the chips and guac we ate. But, next time, I will look at something more centrally-located, even though, I was told by the locals that it is noisier closer to the "party" part of town. Read moreGenuine Expedia guest review
"Great Customer Service"
The hotel staff were pleasant and helpful throughout our stay. The staff appear to take great pride in providing a quality experience for their guests. The grounds were well kept as were the common areas including the beach.Genuine Hotels.com guest review
The elevator didn't work for 4/5 days. The day we arrived the pool heater was broken. After they fixed that, the heater for the jacuzzi broke. I also was informed by their staff at check-in that they would honor the $200 Expedia food/bev voucher that I presented as per the voucher instructions. The day before i was scheduled to leave, I received the […] bill under my door which didn't include the credit. After I called the front desk, they said the credit would be applied upon check out. Guess what happened at check out? They didn't honor the voucher and completely disregarded any/every logical reason that I proferred for them to accept the voucher. I felt cheated. The manager who said she would honor the voucher played dumb during my checkout. Also, some of the staff were very rude. This hotel was a huge disappointment. I would NOT recommend it to anyone. Read moreGenuine Expedia guest review
"Beautiful hotel, great scenery"
It is a beautiful hotel, very clean and everyone was so nice. The food was good and service was great.Genuine Expedia guest review
The best hotel we could have chosen! Quiet and relaxing, close to all attractions and the best food from all the three hotels we could eat at!Genuine Expedia guest review
"Great hotel for family"
The room is great and the view is excellent. The elevator was out for 5 hours while under repair. Pool was clean with lots of activities available on the beach and at the hotel.Genuine Expedia guest review
"Overall very satisfied, would stay here again"
No major complaints. Just minor things, pool closes early at 8pm, and food at restaurants isn't great. Otherwise everything else was perfect.Genuine Hotels.com guest review
"Nice hotel but ..."
Nice hotel with a great pool. This was our third visit to the hotel and have managed to avoid the hassle of having to attend a timeshare presentation. This time there had been a change in management and it was noticeable, I'm not sure if I'll be coming back to Arco again as we did have a couple of hassles. I think I'll look at the hotel next door Estandcia […] (I think that's how you spell it). I do love the location of this hotel as it's easy to walk into town and to the beach restaurants. Read moreGenuine Expedia guest review
"great weekend getaway"
Lovely hotel, service, and location. We wish we could have stayed longer. We will definitely comeback.Genuine Expedia guest review
stayed for 8 nights in oct 2012 resort was very nice this was our second trip to cabo stayed at sister resort villa del plamer 6yrs ago but liked del arco a little more would stay again you can walk to down town from here but to far to do every time swimable beach is nice vendors on beach and in town get a little annoying but there just trying to make […] a buck bring lots of one and five dollar bills no one ever has change lol have fun Read moreGenuine Expedia guest review
"Great place to stay"
The only point to mention is regarding the wait staff. The staff were very pleasant, but there were times it took an unusual amount of time to get service after receiving your food. I would still return to this hotel despite this one issue. Very nice and relaxing place to stay.Genuine Expedia guest review
"The best place to stay in Cabo!"
This resort is amazing, the service is exceptional. Close to down town yet a private resort with all the amenities. We will definitely stay there next time we visit Cabo.Genuine Hotels.com guest review
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