I chose this hotel for the proximity to the beach and the desire to have a relaxing vacation but I was completely disappointed. We got picked up at the airport by the hotels shuttle and the drive to the hotel was terrifying. Before going to Phuket we stopped in Bangkok and Chiang Mai and this was by far the worst driver we had. Multiple times he slammed […] on the breaks and we went flying, at one point we were literally an inch away from rear ending a car. Once arriving to the hotel, I was disappointed to find the beach was a 10 minute walk away- not merely across the road as I had expected. On check-in they required a $155 UDS deposit. I was informed if we did not spend the equivalent of the deposit we would receive the money back within 14 days of check-out. Once arriving to my room, I was put in a room with double sized beds when I had selected King on my reservation. When I mentioned this to the bellman I was told the beds were King sized which the front desk denied when I called. That evening when I returned to my room I came back to a HUGE cockroach waiting for me. The rest of my stay was ok- that is if you do not mind very poor restaurant service- we actually stopped eating and drinking at the hotel because waiting an absurd amount of time to even be acknowledged after being sat in a restaurant was tiring. Read moreGenuine Hotels.com guest review
"Nice convenient hotel and nice swimming pools"
I liked the hotel location becasu it was close but not too close to the beach.( I was scared of Tsunami. ) Swimming pools were nice, relaxing and not crowded during our stay from 12/21-12/26. We enjoyed drinks at the pool bar. We stayed in one bedroom Cavana. It was clean, spacious, quiet and relaxing, although a few mosquitos always bothered us. After […] I saw how noisy Patong beach was I thought it was a right choice for us to stay in Karon area. Read moreGenuine Expedia guest review
Staffs are VERY nice but they don't speak adequate English... You can communicate very basic, "Hi how are you" but if you ask more than that level, you don't get much help...Genuine Hotels.com guest review
Stuff are VERY nice, but had problems communicating. They only speak very basic English...Genuine Hotels.com guest review
Stuff there was VERY nice. But most of all of them speak basic English only. You cannot communicate if you are asking a question or addressing issue. If you speak Thai, I'm sure you will really like this place.Genuine Hotels.com guest review
"Fine stay for a couple nights"
My 24 year old son and I spent two nights at this hotel while travelling through Asia. We bought seats on a minibus upon landing at the airport and paid 180 Baht each for the hour ride to this hotel. It is a resort that we found filled with families from Australia who were spending two or three weeks here. We had to wait for over half an hour even thougn […] we had prepaid for our room two months earlier! We were escorted to our room which was fine....nothing really special, but decent room. It is NOT a four-star hotel by USA standards. Internet is available in the room by paying each day and they also have a business center with a few computers where you can pay a daily fee to use the computer. We needed to print something important, but the staff could not even get the printers to work for us on two different days. The hotel has a large lounge with bar, tvs and pool table that provides free Internet from 5:00 pm until 1:00 am. The Internet worked the first night, but not the second night which was frustrating. Walk about a block from the hotel entrance and go to Adis Tour and speak with Touk. Not only is she delightful, but she can arrange tours and transportation back to the airport at less money than you will pay through the hotel. We would recommend the tour of the five islands including James Bond. The tour guide Ibrahim was one of our best during a six-week trip through Asia and seeing five islands on a speed boat was perfect. Read moreGenuine Hotels.com guest review
Can't falt anything about the resort . Recommend getting upgrade to cabana villa with jacuzzi !!!! Thanks for the great stay ! Made my trip extra special !!Genuine Hotels.com guest review
Only a little walk to the beach. The streets are great to walk through at night, everything is very close. Safe hotel. Clean. Would recommend to everyone... Also massage palour is amazing.Genuine Expedia guest review
This hotel has 3 clean pools , excellent dining facilities and wonderful helpful staff from general manager to front gate securityGenuine Expedia guest review
"Fantastic experience !!"
We had booked for 2N/3D stay and were pleasantly surprised that we were upgraded to premium villa . Our room was facing the pool side and had a fantastic view. The rooms are big and spacious and very well maintained. Breakfast buffet which was included in the package was very good and had a good spread. Karon beach is walkable distance from the hotel […] and also there are quite a few restaurants and shopping places close to the resort. I would highly recommend this place for families whoa re planning long stay. This is definately a better option than staying close to patong beach which is extremely crowded. Read moreGenuine Expedia guest review
We stayed here for three nights and I would highly recommend staying here especially if you have children. We had a wonderful time, breakfast was a highlight and set you up for the day, a quick swim in the pool, then off exploring the markets, the sights and smells, the bartering for goods, weary feet are all part of an enjoyable day. Grab a tuk tuk […] and explore the area, great way to get around. Beaches were amazing so many to choose from be sure to get a lounge chair in the shade. The markets at night were fun for adults and children, safe and people are friendly. We visited a fish market you pick your seafood and then cross the road and pick a restaurant and the chef cooks it your liking, we have had an amazing experience can't wait to come again. Read moreGenuine Expedia guest review
"Ok... Hotel 3 star"
About 5 minute walk to beach through shops and traffic and 100 baht was charged per chair on the beach .. Rooms beds were hard as a rock and very noisey .. Housekeeping kept on forgetting to finish room.. Breakfast was good ... 400 to 500 baht to travel to patong beach I rate it about 3 to 3.5 star hotelGenuine Expedia guest review
Wonderful hotel. Have stayed many times. Always enjoy going back.Genuine Hotels.com guest review
good hotelGenuine Expedia guest review
"Great hotel for a couple or family holiday"
from the moment of checking in it was all great, very friendly staff, tropical gardens, great swimming pools and clean, modern and spacious rooms.Genuine Expedia guest review
"Unsatisfactory on hotel arrangement"
The hotel staffs and facilities overall are very nice. Breakfast are nice too But our room is close to the maintenance service lift and the lift makes huge noise, it is very annoying. We do not receive prompt action after making several calls to front desk to request for a room change. We only manage to change the room after we made our way to the […] front desk and talk to the hotel manager. The hotel does not make a suitable arrangement for us as well, We made a remark to the hotel that we have 2 toddlers with us, both below 3 years old, and yet the hotel arrange a room that is located at 3rd floor for us, which is not convenient for us at all The swimming pool towel will run out sometimes and you have to use your room towel Read moreGenuine Expedia guest review
nice resort close to everything you need but staff unable to deal with even simple requests as poor understanding of English. I am assuming this is an international chain as many Australians there as well. Wi fi poor and a couple of electricity power cuts . also not informed that the pool for my block was closed for refurbishment on booking or on arrival. […] So other pools over crowded. Read moreGenuine Expedia guest review
"Good Location - good price"
Had a great time in a comfortable well located resort. Only complaint was that we were not given our original Lagoon location where our friends were stayng. Had to upgrade to get back to the lagoon room but this room ended up being exactly what we wanted. This was done with little hassle.Genuine Expedia guest review
"Nice hotel lovely staff no entertainment"
Terrible food coffe and tea no fresh orange juice horrible foo in the mornings nice staff nice hotel lovely and clean nice locationGenuine Expedia guest review
"Friendly staff - very helpful"
Great staff that went out of their way to help. Great graden setting.Genuine Hotels.com guest review
"Very clean, beautiful room with a beautiful view."
We really enjoyed our stay. We couldn't have asked for more helpful or friendly staff. The room was very nice, spacious, fresh and clean. The view was very nice too. The pool was just beautiful to look at and swim in. We were very impressed with the theme nights at the restaurant, and the food was delicious. The cooking class was great. The location […] of the resort was great with everything you could need in easy reach. The thing that stood out to us was how friendly the staff were. The only criticism we had was the hardness of the bed. It was too hard for our liking. We would definitely stay at the Centara Karon Resort again. Read moreGenuine Expedia guest review
"nice resort, close to every thing you need"
this was the third time we had stayed at this resort. the previous 2 times had been excellent. don't get me wrong I like the resort, its location and price. however this time I found the staff less helpful than previous trips. they seemed to be 'over' their jobs and the reception staff in particular were not interested in helping out, either on arrival […] when being booked in or even when our pre booked transfer to the airport didn't show up. Don't know if they were board with their jobs or just overworked. I will continue to stay at this resort but sincerely hope they do something about the poor attitude of some of the staff. Read moreGenuine Expedia guest review
Centara Karon was perfectly adequate for our needs albeit on reflection it is not an area we would particularly want to return to. Free wifi would have been a welcome addition especially as our holiday was doomed by dreadful weather but the spa was excellent and we even ventured to the gym in desperation which was Ok if a little dated and definitely […] under utilised! The breakfasts were fine and the rooms perfectly comfortable which was just as well since both the weather and food poisoning from a local restaurant outside the hotel enforced our stay inside rather more than we would have liked! But the staff were pleasant and helpful and everything you could need was easily accessible. Read moreGenuine Hotels.com guest review
Excellent resort with all facilities, more English speaking staff would have assisted.Genuine Expedia guest review
"Location is ok, need to improve the cleaniness"
Location ok, close to Pantong and could reach in 15 mins (driving) However, the bed is not very clean and feel uncomfortable when sleeping on it. Overall is okGenuine Expedia guest review
This Resort meet all exspectations..Im so happy i picked this Resort being my first time in Thailand.Workers were awesome,friendly and the food was great.I carnt wait to return xxxGenuine Hotels.com guest review
"Nice hotel, good facilities"
Staff very friendly and helpful. Hotel very clean and well maintained. We had a lagoon room which overlooked the kids pool and we did experience noise from around 7:30 am which was the only down side. If I went again I would probably stay in the tropical (which i think are also usualy cheaper) rooms as they overlook a quieter pool mainly used by ad […] ults. Read moreGenuine Expedia guest review
very pleasant hotel, lovely gardens. Good food and excellent staff.Genuine Expedia guest review
"Not as good as I expected."
The staff at the Azur restaurant where not helpfull and not willing to adjust menu for the kids when asked for, butthey claimed to be a familly resort ? The room where a bit disapointing seems like the bathroom are from the mid 1970's. The Tropix pool was not clean like the other 3 resort / hotel I visited, water was really blury and that wasnt due […] to the low amount of rain we received. The Bar tender of the tropix pool bar was everything except proffessional, when I ordered wine for my wife he ran off of a kind so he mixed another type of white wine with it ? The outside arrangement / plants is really well maintained and nice for pictures. Theres a lot of organised entertainement on the site. Read moreGenuine Expedia guest review
The location and overall of the hotel are great. The only setbacks were some of the staffs are not as friendly and the pillows have a weird smells. We forgot to lock our money in the room but it was still there when we were back after a day tour. We thanks the hotel staffs for their honesty.Genuine Hotels.com guest review
"The kids luv it"
My kids aged 4 & 5 years old enjoyed the kids pool very much. The camp safari was good also, me and my husband had some time alone while d kids were playing there. Room was very spacious. Karon area was less crowded compared to patong. It would b perfect if there's free wifi in the room.Genuine Hotels.com guest review
Awesome I resort activities. Pool Party on thurs night is so much fun. Lagoon pool smaller thAn lead to believe in online photos. extremely pleasant and helpful staff. Great location.Genuine Expedia guest review
"Nice Hotel, will return"
Nice hotel, Aircon could do with an upgrade and balonies need a lick of point. fantastic location overall and great service.Genuine Expedia guest review
"HOTEL STAY AT CENTARA RESORT KARON BEACH"
Great hotel but staff should be able to understand and speak better English.Genuine Expedia guest review
"A Great Experience"
What a hidden secret, great resort, great staff. Rooms upgraded to poolside ground floor after we explained that both men had knee problems and stairs were an issue. Transport staff sensational, in room dining cheap and great. Close location to local bars, beach and markets a bonus and far enough away from Patong hustle and bustle. We will be back next […] year - thank you to all the staff for making our stay so enjoyable. The Marks' and Filmers' Read moreGenuine Hotels.com guest review
From the time we arrived our experience was fantastic , the hotel was comfortable, clean and the breakfast was fantastic . The swimming pools were really great the kids loved them. We are going back there next yearGenuine Expedia guest review
"Everything else is great but not the Spa staff"
Centara Karon Resort is a great hotel in many ways when I had my spring vacation at Phuket. I liked it at the first sight when I got off the taxi. The bell boys, the receptionists, the room, and the environment, everything is fabulous but spa staff. It was an awful experience during my staying at Centara. When I tried to book a spa, I was told by a […] lady it was fully booked. I totally understood, and said I had booked at the front desk the night before. The lady immediately asked "When? Where?"(this is exactly her words) Her tone and body language were disrespectful, sounds like I didn't tell the truth. But the truth is I DID book at the reception last night. I was not supposed to be treated like that. This lady should be more professional working at a four star hotel. Her work style is incompetent. She should learn from other staff at Centara. Read moreGenuine Hotels.com guest review
"A good 4 star hotel"
Overall, a good hotel with excellent spa. Clean rooms, good restaurants and bars and beautiful territory. The only thing that could be improved is the reception staff. Their English is very limited and they were not of much help. No concierge service and nobody can actually recommend where the best restaurants or places are.Genuine Expedia guest review
"will go back"
the hotel has 3 sections each with its own pool area, but the main pool with slides was surrounded by 3 storeys units, this is where we stayed. me, my wife and 11yr son. breakfast at either restuarants is a good selection. calzone pizza by the pool for lunch . if you want to leave the hotel, the streets out the front gate are lined with restuarnts, […] bars, massage and clothing and bag markets within walking distance. the hotel has a bus service to patong and a taxi fare arent that expensive. Read moreGenuine Expedia guest review
"central to everything you need"
We upgraded to a cabana this was the best hotel we have stayed in in Thailand close to everything you need, clean and huge room well serviced. Beds very hard. Will return.Genuine Hotels.com guest review
"Centara Hotel Karon Beach A Relaxing Holiday"
A nice Hotel traved with my wife. Staff were nice, 10 minute taxi ride to Patong, Still small stalls surround the hotel so you can pratice your bartering very nice Hotel will go backGenuine Hotels.com guest review
"Service is good and staff are nice."
Room is clean and fair. WiFi needs to pay. Buffet breakfast is fairly good providing mainly European cuisine. Competitive dinner price. If you do not like eating in the hotel, there are many restaurants nearby.Genuine Hotels.com guest review
Ok hotelli, josta sai loistavaa palvelua. Terrace-talon kadunpuoleiset huoneet olivat meluisat.Genuine Hotels.com guest review
отдыхали в этом отеле с 16 по 24 марта 2014 г. замечательный отель, нет никаких нареканий. персонал очень приветливый, чистота в номере. один маленький минус-слышимость в номере, слышно соседей, видимо было слышно и нас. а так все хорошо-вкусный завтрак, теплое море и отличная погода.Genuine Hotels.com guest review
""The Terrace" nicht für empfindliche Schläfer"
Im "The Terrace" Gebäude hört man leider den Lärm der angrenzenden Bars. Wenn sie einen empfindlichen Schlaf haben und Frischluft mögen, d.h. die Balkontür lieber offen lassen, sollten sie ein Zimmer im "The Lagoon" oder "Tropical" Gebäuden buchen.Genuine Expedia guest review
we stay 5 nights here , staff nice , location is very good , 5 mins to the karon beach by walk . we will come back next timeGenuine Hotels.com guest review
Keskeinen sijainti mutta kuitenkin rauhallinen alue. Hotelli sopii niin lapsiperheille kuin aikuisille. Uima-altailla riittävästi Aurinkotuoleja.Aamiainen on laadukas.Genuine Hotels.com guest review
Второй раз я в этом отеле жить не буду! Не понравилось: 1) Шумно - дискотеки. Кажется, что кровать стоит в центре сцены! 2) На завтраке проблемы с разнообразием меню и наличием папайи. Понравилось: 1) Детская площадка и детская комната. 2) Улыбчивость персонала.Genuine Hotels.com guest review
"Bon endroit pour les vacances en famille"
Piscine pour enfants sympa. A 5 min de la plage. Commerces à proximité. Excellent buffet petit déjeuner!Genuine Hotels.com guest review
ホテルでは朝食ブッフェしか食べなかったのですが、6:30からやっていて、朝早くの出発や外出に便利でした。種類はあまり多くはありませんでしたが美味しかったです。 事前にマッサージをリクエストしました。ガイドブックに載っている高級スパほどではありませんでしたが、個室で清潔、快適でした。 lagoonという棟の部屋に泊まりました。冷蔵庫、お茶用の湯沸かし、水もありました。ベランダには皆水着をほしてました。アメニティでは歯ブラシがなかったので、お泊まりの方はお忘れなく。この棟はすべてバスタブつきですが、お湯の出があまり良くなかったかな。 プールはファミリー向けと大人向けがありました。ファミリー向けは夕方はバレーボール用のネットが張られていて、賑やかでした。大人向けはtropicaleという棟にありま […] したが、行き来は可能。ビーチへは歩いて5分以上で、散歩に行っただけでしたがけっこう混んでましたね。 泊まり客は七割ロシア人だった気がします。中国の旧正月にあたっていたためか、中国人も少し。（団体ではなかったので、近隣国の中国系の人たちかも）特にうるさいとかはなかったです。 Read moreGenuine Expedia guest review
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