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Hilton Cartagena, Cartagena

4.5 stars
Avenida Almirante BrionNº 4-00, El Laguito, CartagenaBolivar130001Colombia, ‏‎855-239-9397
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Excellent4.4 / 5
Service
Fantastic service
Location
Great location
Pool
Great pool
Value for money
Poor value for money
471See all 471 Hotels.com reviews
From 1,444 reviewsTripAdvisor Traveller Rating

Hilton Cartagena, Cartagena

Hotel Info: ‎866-539-8117‎

from $139
  • King Bed with City View
  • Group Rate
  • Standard 2 Twins
  • King Bed Executive Floor
  • 2 Queens Executive
  • Standard room
  • Two Queen Beds, City View
  • Suite, 2 Queen Beds
  • King Bed
  • King Bed with Sea View
  • One King Bed, Ocean View
  • Suite, 2 Queen Beds
  • Room, 2 Queen Beds, Corner
  • Executive Suite, One King Bed, City View
  • Presidential Suite, 1 King Bed
  • Suite, 1 King Bed
  • Standard Room, 1 Double Bed
  • Two twins with balcony seaview
  • Two Queen Beds, Ocean View

At a glance

Key facts

Hotel size

  • This hotel has 341 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is Noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (18 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Parents must have child's birth certificate and photo ID *

  • Free children's club

Pets

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

  • 1 per room (up to 70 kg)

Internet

  • Free WiFi in public areas

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Cartagena Hilton
  • Hilton Cartagena
  • Hilton Hotel Cartagena
  • Cartagena Hilton Hotel
  • Hilton Cartagena Hotel Cartagena
  • Hilton Cartagena Hotel

Policies

If you are traveling with a child your hotel may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool, health club, or spa tub without adult supervision.

Guests under 16 years old are not allowed in the fitness facility.

Children under 12 years old are not allowed in the spa without adult supervision.

Guests under 12 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Tourism fee: COP 7000 per accommodation, per night
  • The national sales tax (16%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Pet deposit: COP 150000.00 per stay

Optional extras

Pets are allowed for an extra charge of COP 100000 per accommodation, per stay

WiFi is available in guestrooms for COP 5000 per day (rates may vary)

High-speed Internet access (wired) is available in guestrooms for COP 5000 per day (rates may vary)

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Room service
Things to do
  • Beach sun loungers
  • Beach towels
  • Number of outdoor pools - 3
  • Children's pool
  • 24-hour fitness facilities
  • Outdoor tennis courts - 3
  • Full-service spa
  • Spa treatment room(s)
  • Marina on site
  • Waterslide
  • Tennis on site
  • Steam room
  • Pool sun loungers
  • Sauna
  • Arcade/game room
Working away
  • 24-hour business center
  • Number of meeting rooms - 20
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 26708
  • Conference space size (meters) - 2481
  • Conference center
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 2
  • Year Built 1980
  • Elevator/lift
  • ATM/banking
  • Garden

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Privilegio Well Being Ctr has 4 treatment rooms including rooms for couples. Services include massages, facials, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and Turkish bath/hammam.

Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Dining

Las Chivas Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Pizza Al Forno - This family restaurant specializes in pizza.

Kiosco Tibabuyes - This beach restaurant specializes in regional cuisine and serves lunch only. A children's menu is available.

Pool Bar - Overlooking the pool, this bar specializes in regional cuisine and serves lunch only. A children's menu is available.

Recreation

On Site

  • Marina on site
  • Outdoor tennis courts - 3
  • Sauna
  • Steam room
  • Tennis on site
  • Kayaking on site
  • Motor boating on site
  • Playground on site
  • Sailing on site
  • Surfing/boogie boarding on site
  • Tennis lessons on site
  • Volleyball on site
  • Water skiing on site
  • Windsurfing on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Snorkeling nearby

Hilton Cartagena, Cartagena’s small print

Also known as

  • Cartagena Hilton
  • Hilton Cartagena
  • Hilton Hotel Cartagena
  • Cartagena Hilton Hotel
  • Hilton Cartagena Hotel Cartagena
  • Hilton Cartagena Hotel

Policies

If you are traveling with a child your hotel may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool, health club, or spa tub without adult supervision.

Guests under 16 years old are not allowed in the fitness facility.

Children under 12 years old are not allowed in the spa without adult supervision.

Guests under 12 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Tourism fee: COP 7000 per accommodation, per night
  • The national sales tax (16%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Pet deposit: COP 150000.00 per stay

Optional extras

Pets are allowed for an extra charge of COP 100000 per accommodation, per stay

WiFi is available in guestrooms for COP 5000 per day (rates may vary)

High-speed Internet access (wired) is available in guestrooms for COP 5000 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 471 reviews

Hilton Cartagena, Cartagena
Excellent4.0 / 5
Excellent but most personal don't speak English
Exceeded expectations . One negative side- almost nobody from personal speaks English. If your secondly language is not Spanish you are in trouble
Family trip
Hilton Cartagena, Cartagena
Good3.0 / 5
Nice view, old and used
Stayed 2 nights. Not even close to 3 stars. The floor was so dirty my bare feet got totally black. Service was not good, receptionist spend time on phone than on real time guests. Guest serive to pick up luggage - I called 4 times, without anyone coming. Gave up
Business trip
Hilton Cartagena, Cartagena
Good3.0 / 5
bad experience
will not come back
4 night trip
Hilton Cartagena, Cartagena
Outstanding5.0 / 5
Average service
Room 915 and 917 heavy cigarrete smell ,toilet wouldnt flush well, dirty beaches and lots of vendors at beach surroundings.Nothing pleasant if you want a quiet place.Buffet breakfast excellent. internet speed and connection fairly good everywhere.
1 night trip
Hilton Cartagena, Cartagena
Outstanding5.0 / 5
Fun in the sun!!!
It really was the friendly staff, fabulous pool layout and fantastic suite that made this such a wonderful trip. We will definitely be returning for sunshine!!!!!!!!! Oh- the food and drinks at the hotel are wonderful as well! We had a GREAT time. thanks so much!!
4 night family trip

See all reviews

Hilton Cartagena, Cartagena

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