"GOOD FOR 1 NIGHT"
BASIC - all there for a good night sleep while in transitGenuine Hotels.com guest review
"Left after one night....."
We booked 4 nights on-line as a part of a package deal with flights from the US, with our friends. We were a little skeptical based on some reviews pre-trip, but figured it would be ok as we'd be spending most of our time at Disneyland. Boy were we wrong. In hindsight we should have just turned around upon our arrival at the hotel. The lobby furniture […] was filthy, to the point that they kept putting throw blankets over it so guests wouldn't see the dirty cushions. And there were stains on the broken wicker chair's cushions that were frankly disgusting (we didn't see these until the next morning). We had a 2-twin room and while the room was pretty clean, the one bed was only a piece of foam and no mattress! Totally unacceptable. We asked for an extra pillow, each "bed" only had one small pillow, and we're told they didn't have any. We also asked for washcloths and were told there were none or any extra towels. Breakfast was not included with our room, but we tried the buffet. However, the cleanliness and food was not even close to worth the additional cost. On a positive note, the front desk staff was kind and polite; the hotel's issues are not their fault. We were so disappointed that we called a travel agent in the US to help us book another hotel for the last 3 nights and we left. Read moreGenuine Expedia guest review
Lot of insects not clean bad services very small rooms dirtyGenuine Expedia guest review
"Nice for families who have 0-6year old children"
Restaurant staff was so arrogant generally. A waitress couldnt even bring a glass of water when we ordered. İ ordered water both in english and french and the waitress came and brought a big bottle without a glass.again i requested a glass but didnt understand. İn the room the sink wasblocked and the remote wasnt working. The room was soo tiny that […] we couldnt move. Towels wasnt clean enough. When the toilet paper was finished they didnt replace. Worst hotel i ve ever stayed in france. No shampoo no slippers nothing in the room other than a liquid soap on the wall. Location wasgood shuttles were good. But wont ever get there again and never recommend to a friend or someone. Read moreGenuine Expedia guest review
The stuff and location are very good. The room cleaning services not so good. We was there for whole week and unfortunately room cleaning services was not good. Weaved empty bottels and they was there after room cleaning. They do not have spare pillows. We was 4 people and had only 2 big towels. Else that everything was fineGenuine Expedia guest review
Loved being this close to the parks. Hotel was very quiet, served both breakfast and dinner, for a charge. Free shuttle, and free parking. Gift shop in lobby. Small kids rides and toys in lobby. Price was reasonable, but you must have a reservation.Genuine Expedia guest review
Free shuttle to and from train station and Disney, which is not really advertsized that it is a bus system that is always running, making it more convenient than a shuttle you requestGenuine Expedia guest review
hotel was made our trip to paris comfortable. the room had a king bed and bunk bed that my 9 year old slept. AC unit, tv, parking.Genuine Expedia guest review
"Not worth staying"
We really wished we had not stayed at this hotel. It was not worth the money. We had to listen to the elevator shaft go up/down all night from our room, the lobby was old/outdated with old dirty toddler furniture and games in the lobby. The food was terrible - for breakfast you could have bread and more forms of bread. There was absolutely nothing to […] do at the hotel. For a reference point - if you are not staying at one of the hotel/s on the Disney grounds - you stay at one of the hotels in the surrounding farm fields. Only one of these hotels had a pool. Don't be fooled by the 10 min shuttle ride advertisement. We watched two 54 buses drive right by us with no passengers while many people waited. It took almost an hour to get to the hotel with luggage on a hot day. The staff was nice enough but understaffed. If you had any questions it was waiting in one line after another. Be forewarned there was no "concierge" services. We had questions about Paris and staff really only wanted to help answer question as it was related to hotel. Hindsight, I really wished we had stayed around Paris and taken the train into DL which drops off right at the front entrance of Disney Land - which we didn't understand before arrived. Read moreGenuine Expedia guest review
"Disneyland Paris Area Hotels"
The hotel is at the end of a road that services Disneyland Pairs parks. This is the least nice hotel of the other hotels on that road. The hotel was a little run down and the breakfast buffet needs more variety.Genuine Hotels.com guest review
"excellent to be in Disney without paying top $$"
Shuttle comes every 10 mins for a 2 minute ride to the park which is directly at the main train station. Take the train to central Paris or to the airport.Genuine Expedia guest review
hotel was labelled as with air conditioning but as weather was cold ( we were there in early Spring and temperature was still cold ) ,they actually shut down the air conditioned and we had to open the windows. Furniture - old and time for for them to do a full refurbishment. Bed & pillows - too soft - and pillows - too soft - time to throw and get it […] change! carpets- old and worn out and dusty -- with the windows open and lights shinning in - you could see the dust ! Reception desk - not all staff could converse in English properly and customer service- and usually only 1 or 2 staffs on duty at all times - can see they are lack of staff- and not very friendly and helpful - sucks on customer service. reception areas - some play area for children but its old and time to change ! to pay for this hotel - i will rather pay a bit more to stay next door Magic Circus hotel where its newly refurbished , and reception desk is more helpful . Read moreGenuine Expedia guest review
hotel was adequate but drinks and food was not particularly good valueGenuine Hotels.com guest review
"This is a hotel not an energy saving plan"
It s our second time in the hotel but pay attention it s getting abit cheap.Genuine Hotels.com guest review
"It nice close to Disneyland Paris."
My family enjoyed the stay. Was some shortage in stuff like iron. Overall it could be my next visit choice.Genuine Expedia guest review
good location to disneyland. free bus to the park. hotel staff was nice. buffet was expensive. food was ok but not for the price. room needed up keeping. seemed old & very used! not much in the room... no coffee or books regarding hotel services or outside services. Internet was horrible. we had a big nasty bug in our room that freaked our kids out […] and they wanted to leave immediately. good thing we were leaving to check out. Read moreGenuine Expedia guest review
"Nice Hotel easy to get to Disneyland."
I found the staff friendly, the breakfast buffet was average but did the job. it was very easy to get to the park and the WiFi only worked in the lobby.Genuine Expedia guest review
no air conditioning in the room Buffet was not worth the moneyGenuine Expedia guest review
"not a 3 star hotel, maybe a 1 1/2"
don't expect much....sink leaked, wifi in lobby, doesnt work in the room, had to argue with the staff every morning at breakfast, breakfast was included but for some reason, they didn't have us on the list, no heat in the room, but was close to euro disney, and the shuttle ran every 20 minutes.....Genuine Hotels.com guest review
"Kyriad Hotel, Disney Paris"
We stayed three nights. Our booking included breakfast which was more than ample. Buffet. Nice welcome. Staff pleasant and helpful. Not enough lighting in the bath room. Small room; but cleaned. Not enough possibility for lighter meals. In the evening there was only buffet which is Euro 21, and some of the food was picked over. Bar in hotel does not […] serve snacks, though one could purchase potato chips at the gift shop, if it was open. Read moreGenuine Expedia guest review
Overall slow service at check in and check out. No tv-channels available in the room. This was reported first day, but not fixed during the stay. The restaurant was not efficient, plates and cups were not available, had to wait to get them. Selection of food at breakfast was poor. Location and service to Disneyland was ok.Genuine Hotels.com guest review
"Kyriad helped us out."
We are a family of four with two children and had urgently to book a hotel room for one night because the "Parks & Suites" chain messed up our reservation (it was really their mistake) and was not able to help us out. "Parks & Suites" called security to remove us from the lobby as we insisted they should help us out. They refused. What a shame! We booked […] the Kyriad through hotels.com the same day. Kyriad staff was cordial and helpful and the rooms were fine. It had a bunk bed for the kids which they liked very much. Read moreGenuine Hotels.com guest review
"Less than expected"
The hotel room was too small, almost no space for your clothes, and there is no refrigirator in the room. The hotel staff were not so helpfull, breakfast was OK but with limit variety of food (the coffee was good) and you should avoid the busy times between 8:00 and 9:30. The good thing about this hotel is the location and the free shuttle to Disne […] yland. Read moreGenuine Expedia guest review
Close to disney good priceGenuine Hotels.com guest review
"No shampoo & no Disney channel"
So so experience...only good for location since the free shuttle is short distance to the park. Had to change rooms due to excessive noise at night in the outside courtyard at night. Heard other guests at the front desk asking for room deodorizer and another person having am issue too.Genuine Expedia guest review
"Ok hotel close to Euro Disney"
Terrible breakfast, especially not suitable for children.Genuine Expedia guest review
"Close to Disneyland but rooms need work"
The WiFi is terrible here. Don't expect to get a proper signal unless you are standing in certain areas of the lobby. On our first night we tried to get an extra set of towels and an extra pillow but they said they were at capacity and could not give us anything until the following night. The shuttle bus to Disneyland is quick and reliable, but don't […] stay here if you plan on spending time at the hotel and not at the parks. The room set up was awkward with very little outlets and none of the outlets were near a mirror. Not a good set up for more than 2 people. Read moreGenuine Expedia guest review
"At least it was near by"
This hotel had excellent location and free transportation to and from the park. The park entrance is right at the train station so even if you need to go to the hotel first, the bus will take you. However, the hotel is old and tired. The "family room" is quite small - think cruise ship. The linens on one bunk were soiled. The bathroom had mold and tiles […] falling apart. I would try another hotel on the route next time. Read moreGenuine Hotels.com guest review
Room 75 had a loose file with a foot mat thrown I top of it. Bath tub was falling apart and black moldy stuff on bath tiles. Shower head was extremely difficult to mount on holder and kept falling down. Carpet dirty and wall had brown splotches. Positive note: Room was pretty much cleaned nicely apart from above. We arrived past noon and could check […] in early which was nice. Our rOom was a wheelchair room although we don't need that but a loose tile in a wheelchair room is probably not a good thing. Read moreGenuine Expedia guest review
We stayed here for 1 night before we were due to fly out. After staying at Disney New York Hotel for 2 nights this hotel was just a cheaper nights sleep. If you are on a budget with a family I would recommend staying here as opposed to the Disney hotels. The Disney hotels have nicer rooms(still basic) and is closer to the parks but is not worth the […] massive difference in prices if you are watching the funds. The shuttle bus to the parks can get busy but runs often enough that you don't have to wait too long. Breakfast is nothing spectacular but is defanatly a good start to the day with sausages & eggs. The Internet was very patchy, a couple times I had to sit near the door to get decent connection. The staff on the desk were extremely friendly and helpful. Overall this is a great option for families and budget minded people. You will spend majority of your time at the parks so the hotel is somewhere to rest.. Read moreGenuine Hotels.com guest review
It was a comfortable place. But no wifi as advertised (the company will be replacing it for all their hotels)Genuine Expedia guest review
"Good hotel for families visiting Disneyland!"
We went to the Kyraid to stay for one night after a day at DIsneyland, Paris! The staff was very friendly and helpful. The shuttle was ideal, quickly getting us from the park to our room and breakfast was nice. The hotel itself was nice but very basic.Genuine Expedia guest review
"Great hotel for Disneyland Paris Traveler ..."
interior of the room a little worn - but the common areas and grounds were great. Nice to have a MORE traditionally french offering in the area of Disneyland Paris.Genuine Expedia guest review
"Close to Disney. Not a great bargain"
The first time we stayed here it was decent. This time the bathroom tiles were all over the place and the room Was not maintained well. Staff is nice thoughGenuine Expedia guest review
"Clean, close hotel"
We had a great stay at the Kyriad Disneyland Paris. Check in was very easy, just showed the front desk our paperwork and was given a key. If you're going to Disneyland, go to the hotel first because they have a shuttle that will drop you off MUCH closer to the entrance and you don't have to pay parking at Disneyland Paris. The room was large, bathroom […] small but very clean. I would highly recommend this hotel for people with children. Read moreGenuine Hotels.com guest review
very close to disneylandGenuine Hotels.com guest review
"close to Disney"
The hotel and staff are great. Really great service just a little disappointed with the breakfast since it was the same thing everyday. The cutlery wasn't all cleaned either some still has some left over food stuck on it. The location of the hotel is great with great shuttle service to Disney which is about every 10 mins.Genuine Hotels.com guest review
"good hotel for visiting disney in paris"
This is a convenient hotel hotel for visiting disney in paris. Would not recommend it for any other reasonGenuine Hotels.com guest review
"Not the best hotel to stay in"
We checked in on the Sunday afternoon and no one mentioned that the lift was out of order. Stayed six nights and the lift still wasn't repaired when we left. Reported on the Sunday afternoon that our safe was broken. This still wasn't repaired when we checked out. When we originally booked our holiday we booked for five nights and then added another […] night. When we checked in we asked if we could stay the extra night in the same room - all ok. Checked again during the week and still ok. Yet when we returned to the room on the Friday our key didn't work! Stayed here several times before and, as before, they don't seem to understand that three adults will need three towels. Had to keep collecting from reception. Fire alarm went off at 6.45am (apparently it was the cook!), but took at least ten minutes for a member of the hotel staff to arrive. They may have known that there was no danger to the guests, but those standing around in their pyjamas didn't! Didn't use the restaurant as we have had poor food on a previous trip. Read moreGenuine Hotels.com guest review
We stayed as a family of four visiting the Disney park. There was a free shuttle bus that we used each day. The hotel was a very short drive away, less than ten minutes. This was the same for the main rail station. The food was excellent. We had both breakfast and dinner. The only problem was queues at breakfast which was simply caused by guests choosing […] to take breakfast late, toward the end of the meal period. Read moreGenuine Hotels.com guest review
Best hotelGenuine Hotels.com guest review
Room and service is great but nothing much around the neighborhood. Have to take car or bus to go anywhereGenuine Hotels.com guest review
Good hotel. Friendly staff. Room was clean and comfortable but fixtures and fittings could do with renewing light fittings hanging off the wall same with hair dryer in bathroom.Genuine Hotels.com guest review
Only stayed 1 night with no breakfast. Very clean, bright & comfortable room. Staff helpful and children enjoyed the small indoor play equipment. Located right beside major Disneyland hotels and very convenient to travel on free bus to parks.Genuine Hotels.com guest review
We only stayed 2nights and both nights were very lovely. Was very nice that coming from the Disney park we could just hop on the free shuttle and it took us straight to our hotel. So after a long day there was no messing about trying to get back. Only down full i would say is that the room had no equipment in ie: Fridge, Kettle etc..... So was a bit […] of a pain as we had no where to store water or milk for our Little one! Read moreGenuine Hotels.com guest review
"Great value for money hotel with good transport"
Went for a few days in January when everywhere was pretty quiet, never had to wait more than 15m for a bus to Disney and you can wait inside the hotel so don't have to stand in the cold. Rooms very basic but do the job, beds comfy and for the location it is great value for money.Genuine Hotels.com guest review
"Basic rooms but clean a great base for Disneyland."
Hotel looks better from the outside but all in all you get what you pay for. I was very happy with our room and facilities for what we paid. We booked a family room for 2 nights which consists of... A double bed plus bunk beds, en-suite bathroom. Hair dryer, safe, free wifi, Free shuttle bus takes you to Disneyland every 10-15 mins :) There is a restaurant […] but we didn't use any facilities other than our room, wifi and the free bus. Rooms were clean enough but in need of a little TLC, e.g small areas of plaster starting to come away from wall in places, carpets looking worn and faded and were lifting up in door threshold. Beds were surprising comfortable too, No tea & coffee facilities in room although there are vending machines in the hotel reception but this could be 5 mins walk away depending where your room is, I took my own kettle so this wasn't a problem. I would definitely use this hotel again if I return to Disneyland Paris Read moreGenuine Expedia guest review
"Amazingly close to disney"
Nice, warm and clean room only lacked tea and coffee in roomsGenuine Expedia guest review
"Nice, cheap hotel but quite noisy"
Pleasant room, hotel quite nice. Didn't have breakfast included. One problem was that our room, 1023, was very close to the kitchens, so was very noisy from 6am for breakfast and then again from about 5pm through to 11.30 pm. Lots of banging and crashing. Would probably be unsuitable for small children. Disney shop - went to collect bag of shopping […] we'd had sent from park, but there was a notice on the door saying back in fifteen minutes. Wasn't back for over half an hour & none of the reception staff seemed to know where she was. Read moreGenuine Expedia guest review
"Value for money hotel close to Disneyland."
Very good value for money and in a great location for the park. Free shuttle was very busy at times but we're frequent enough so that you could wait for the next one. Would definitely recommend this hotel.Genuine Expedia guest review
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