It looked like a dump. The front entry looked like a back door entrance. The furniture needed updating and the walls were dirty.Genuine Expedia guest review
"Not close to description"
Though the room itself was clean the whole hotel smelled like smoke even though its a smoke-free hotel. It is also no where near the town center or near anything at all.Genuine Hotels.com guest review
The service checking in was slow, possibly a computer problem but the lady at the front desk was extremely friendly. Overall it was a good experience, not too far from anywhere you I needed to goGenuine Hotels.com guest review
One day we didnt have cable for a whole dayGenuine Hotels.com guest review
Beds and pillows were awesome. The room smelled a bit.Genuine Hotels.com guest review
The staff was very nice but slow. Breakfest was so-so. The entrance from the road was not very well marked. I had to really look.Genuine Hotels.com guest review
I think it should be tore downGenuine Hotels.com guest review
"Unhappy Business Traveler"
I booked one of my travelers here. He came back and said "Do not ever book me at that hotel again." He didn't elaborate. I was not going to press him for more information, because he was NOT happy.Genuine Hotels.com guest review
"ok hotel if you are only there for a little bit"
Small, outdated, window locks were broken, but staff was ok and for a quick overnight it was ok. Longer stay is a no!Genuine Expedia guest review
"Adequate hotel for the price."
Room was clean and uncluttered--very basic. Light in bathroom was out when we arrived, but was replaced quickly. No workable fan in bathroom. Needed to get new keys cuz after two days our original keys did not work. The electrical fixture for the refrigerator and microwave was very loose in the wall...we told the staff about it who said it would be […] checked very soon. The staff was extremely friendly and efficient. We just used the place for sleeping as we were out most of the daytime hours. For the price it was more good than not. Would we go back? Probably so. Read moreGenuine Expedia guest review
"Economy for sure!"
VERY unimpressed with this hotel but for the price guess i shouldnt complain. When we walked in the door off the stairs to get to our upstairs room it was a room with 4 old mattresses laying on the floor. The room was very outdated and worn but did have a fridge and microwave which was nice. The service and breakfast was ok. Would never return thou […] gh. Read moreGenuine Hotels.com guest review
"One year later"
We were less satisfied with our stay this time. We had people in the room next to us that were very loud the first night. The lobby area did not seem as clean. It was especially noticeable for the breakfast. The clerk behind the desk couldn't stay awake. We ate breakfast to the sound of his snoring as he was seated behind the desk. On the positive side, […] the bed was comfortable and the shower worked nicely. We also appreciated the speed of the wireless Internet connection. Read moreGenuine Hotels.com guest review
"Awful desk clerk"
I will not stay in another Travelodge. The person at the desk was away for over 30 minutes and then got an attitude and refused to check me in. I had to call the sheriff to make him give me the room that I had paid for.Genuine Hotels.com guest review
I've been to worse. It was clean enough just not well maintained. The TV remote turned the heater on and off but not the TV.Genuine Hotels.com guest review
"Stay Someplace Else"
All three outer doors had broken locks. Very insecure. Bed was not real comfortable. It was very noisy. We could hear showers and TV's from rooms 2 rooms down and up. TV remote was broken. Shower head is chest level. Breakfast was picked over and barren by 7:30 AM.Genuine Expedia guest review
"Motel on a budget"
was given a room with a cracked toilet seat so when I got to the room to immediately use the bathroom I realized that my shoes and clothing were sitting in water. Two out of the three nights there were several law enforcement officials nosing around the motel grounds. It made me feel uneasy. Upkeep and security need an improvement here so that guests […] feel safe and clean during their stay. Read moreGenuine Expedia guest review
"time to freshen up"
The hotel over all is in need of upkeep... chipped sidewalk, thead bare carpet, paint rubbed off the hand rails. Very hot and muggy turn on the air! The alarm clock in our room was broke... good thing we had our phone alarm set up or we would have missed our event.Genuine Expedia guest review
I would suggest going one step up from this place. Room smelled bad. Facilioty was shabby.Genuine Hotels.com guest review
for a very low cost room, we were pleasantly surprised to find it clean and comfortable. While the room itself was a little on the small size, it was fine for my wife and me. Maybe a little small if you are traveling with a family. I always judge cleanliness by the condition of the bathroom and this was pretty clean. Older tv and out-dated furniture […] but I'm not gonna live here, just stay for a day or two, so it was fine. Read moreGenuine Expedia guest review
Dirty, no swimming pool, found a black widow in my bathroom, no elevator, staff very friendly and nice.Genuine Expedia guest review
"e.g. "Great hotel for a family""
Good experience. Courteous staff. Room was clean and the continental breakfast was good.Genuine Expedia guest review
hotel is great for money, had a few things in room that could have been fixed, but it was a decent locationGenuine Hotels.com guest review
It was great !! The front desk staff was very helpful and kind and he provided great customer service his name is Wayne becuase of the outstanding customer service he provided I will be back next year !! and the rooms were clean . thank you shawnGenuine Hotels.com guest review
We liked everything about our stay "but" the carpet in our room was nasty I would not walk on the floor without shoes!Genuine Hotels.com guest review
Hotel is basic but served the purpose of a place to sleep. Outdoor pool was fine .Genuine Expedia guest review
better than expected. No issues. good value. OK breakfast. Clean.Genuine Hotels.com guest review
Not clean at all! There were hairs in the bathroom! Electrical outlets did not work....not good if you need to charge items like a cell phone or computer. Air-conditioning did not work...hotel staff said a maintenence man would arrive shortly, we never saw him the 2 days we were there and the AC never got fixed (Des Moines was in the mid 80's during […] our stay!)...hotel staff offered us another room for the 2nd night....that room's AC wasn't good either.....3rd room was ok, but still dirty. Ridiculous! Hotel manager was not available (she went home!) and requests to have manager and owner call us were ignored. Hotel staff mentioned 10% back to our credit card, but that does not seem like enough considering all we had to go through...and we have yet to see the credit back on the credit card. We will NEVER, EVER stay in this hotel again! Read moreGenuine Hotels.com guest review
"Regarding our stay"
The need to keep the stairs vacuumed, and we stayed in a non- smoking room but the hallways smelt like smoke so it would go into your room, the need to put fans or something to keep the hallways smelling fresh and not like stall smoke. They did have a nice breakfast, bisquits and gravy, waffles, 3 different kinds of cereal and etc, that was nice. Bed […] where a little hard.. Read moreGenuine Expedia guest review
I would recommend this hotel. The staff were very accommodating.Genuine Expedia guest review
The rooms were not very clean. The floors were dirty (carpeting was older) and bathrooms were not clean. The overall appearance of the place was not very good. The carpeting in the stairwell was worn and dirty. The breakfast bar was not the best on all the days we stayed there. Overall we would not stay there again.Genuine Hotels.com guest review
there was no lock on one of the outside doors near our room. The bed bowed like an old horse. The curtains were cut the wrong length so that the air conditioning would blow up into the curtains and not into the room. I was hesitant to walk in bare feet on the carpet. I could go on. In general, it was just not a very nice hotel. Aside from the appearance […] of the hotel, one night we kept getting a call from a guy asking, "Is this Daryl (sic) room?" Then, a large gentleman came to the door but went away when I answered it as I apparently was not who I was looking for. That being said, the people who ran the hotel were very friendly. However, that does not make up for the quality of the hotel. Read moreGenuine Hotels.com guest review
Worst hotel I have ever been, the floor is so dirty, the light is broken.Genuine Expedia guest review
Overall, the stay was fine. The room was clean. When first got to the room, the TV and lights were all unplugged. The mattress was about 2 inches wider than the box. The outer doors of the building did not close securely in the wind our room was located.Genuine Hotels.com guest review
it was OK, dated hotel and hard to locate, need better signageGenuine Hotels.com guest review
"Don't stay here!!!!"
This is the worst place I've ever stayed. We had to wait 15 - 20 minutes to check in and we were the only ones in line. The front desk clerk seemed to be on a personal phone call. When he did help us he acted as if he had no clue what to do. We get to our room and I looked to see if there was anything good in the HBO guide and found something that I […] never get to watch so I looked in the information folder to see what channel it was on. I turned to the channel it said and it wasn't right. I searched every channel, nothing. They didn't even have HBO. I called down to the front desk four times and never got an answer. When we reserved our rooms we reserved a smoking room. Well when we get there, they don't even offer smoking rooms. The pool wasn't even filled and it was so hot in the motel. The bed must have been 30 years old. It sagged so bad. I woke up with the worst backache. If you want a comfortable nights stay, go somewhere else. Don't say I didn't warn you. Read moreGenuine Hotels.com guest review
The hotel was the perfect location for everything that I did that weekend. Close to downtown and my son college. The room was great for the priceGenuine Hotels.com guest review
"Okay place if you can get rid of the mud!"
The parking lot was very muddy. The hair dryer didn't work in the room. When I reported it to the desk clerk after the first night they did not replace it. The towels were like sand paper but they were clean! No bag for the ice bucket. I had to ask for it.Genuine Expedia guest review
"Stay in Des Moines"
We needed an inexpensive hotel to stay in while we worked a trade show. The hotel was easy to get to from the convention center. The continental breakfast was very nice. The wireless Internet was fast. We had a refrigerator and microwave. The only problem was the heat. If we had it on, it got too hot, even when we turned it down. We would warm up the […] room and then turn it off. This made sleeping easy. Read moreGenuine Hotels.com guest review
beds were hard otherwise nice placeGenuine Hotels.com guest review
"Travelodge at Des Moines"
We stayed 3 nights and the hotel met all our needs. The hairdryer in the room did not work, but the front desk had a brand new dryer available. It was quiet and we were able to rest. We would recommend this hotel to anyone needing to stay in the Des Moines area.Genuine Hotels.com guest review
complimentery breakfast was really good. but the motel need upgraded. furnishings and decor weren't very modern.Genuine Hotels.com guest review
good price good parking good place to stay. Convenient locationGenuine Expedia guest review
"Scores high in the budget category"
Some of the fixtures and furniture were a bit shabby, but the carpet, paint, linens, and many other parts of the place were brand new... definitely recent improvements. Breakfast was a decent carb fest. It lacks any curb appeal stuck behind the Baymont Suites, but inside it's tidy and quiet.Genuine Hotels.com guest review
For the money this is a great place to stay. Staff was terrific and helpful. We wii stay again.Genuine Hotels.com guest review
"Travelodge, Des Moines - you get what you pay for"
the breakfast was disappointing. our t.v. and internet wasn't working for the majority of our stay. our heater stopped working and they didn't have a maintenance person there at all times to check it out so we were given the option to switch rooms. it's clean but it's old. you get what you pay for. the rooms are small. next time i'll probably spend […] a little more and stay somewhere else. Read moreGenuine Hotels.com guest review
"Des Moines Stay"
The hotel ROOM was very nice and clean! Bed was super comfy. I assume the motel is undergoing a facelift. The building wasn't perfect, but the room was. Nice breakfast options too!Genuine Expedia guest review
"Cheap, but dirty"
Hotel was very run-down We were put in a room off a stairway that did not have a secure door The bathroom floor was sticky The area of town we were in was scary I won't rely on past reviews to pick hotels in cities we are unfamiliar with in the futureGenuine Expedia guest review
I enjoyed my stay and the Breakfast was very nice!! I used the pool and was very pleased at the cleanliness!!!! it was a good stay!!Genuine Expedia guest review
"Holiday Inn @ Mercy Hospital, downtown Des Moines"
Our initial reservation had to be changed due to errors in booking, so we didn't stay at the Travelodge but at the Holiday Inn. Hotels.com went "above and beyond" to make sure we had suitable accommodations for our one-night stay, and we were spared the frustration of trying to check into a full hotel without a backup plan.Genuine Hotels.com guest review
Comfortable and clean room, quiet.Genuine Expedia guest review
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