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1 room, 2 adults
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Palais Sheherazade & Spa, Fes

5 stars
23 Arsat Beniss Douh, Medina, Fes, 30200, Morocco, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
Excellent4.2 / 5
  • Disappointing, besides a bad check in experience (over an hr), our room was lacking…Sep 16, 2015
  • A legendary Palace with extraordinary service, amazing architecture, an enchanting Spa…May 9, 2015
See all 24 Hotels.com reviews
From 155 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎866-539-8117‎

from $139
  • Senior Suite
  • Suite Vizir
  • Ambassador Suite
  • Royal Suite
  • Junior Suite

At a glance

Key facts

Hotel size

  • This hotel has 25 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station pickup *

Parking

  • Self parking (limited) *

Offsite

  • Area shuttle within 15 km *

  • Ski shuttle *

  • Shopping center shuttle *

  • Theme park shuttle *

Other information

  • Resort fee included

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: MAD 41 per person, per night
  • Christmas Eve (24 December) Gala Dinner per adult: MAD 700
  • Christmas Eve (24 December) Gala Dinner per child: MAD 350 (up to 12 years old)
  • Christmas Day (25 December) Gala Dinner per adult: MAD 700
  • Christmas Day (25 December) Gala Dinner per child: MAD 350 (up to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: MAD 1200
  • New Year's Eve (31 December) Gala Dinner per child: MAD 600 (up to 12 years old)

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Self parking costs MAD 20 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MAD 200 per vehicle (roundtrip)

Train station pick-up service is offered for an extra charge

Area shuttle service to the shopping center, ski area, and theme park is offered for an extra charge

In the hotel

Taking the kids?
  • Supervised childcare/activities (surcharge)
Food and drink
  • 5 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in the lobby
Things to do
  • Indoor pool
  • Outdoor pool
  • Ski shuttle (surcharge)
  • Free use of nearby fitness center
  • Spa services on site
  • Steam room
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Sauna
Working away
  • Meeting rooms
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Hair salon
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 2
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Terrace
  • Library

In the room

Home comforts
  • Climate control
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
  • Separate dining area
  • Separate sitting area
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Free international calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Le Patio - This restaurant specializes in Moroccan cuisine. Guests can enjoy drinks at the bar.

Le Rubis - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Kiosque - This restaurant specializes in Moroccan cuisine and serves breakfast, lunch, and dinner.

Salon Morocco - Onsite coffee shop.

Onsite venue #5 - This restaurant specializes in French cuisine. Guests can enjoy alfresco dining (weather permitting).

Palais Sheherazade & Spa, Fes’s small print

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: MAD 41 per person, per night
  • Christmas Eve (24 December) Gala Dinner per adult: MAD 700
  • Christmas Eve (24 December) Gala Dinner per child: MAD 350 (up to 12 years old)
  • Christmas Day (25 December) Gala Dinner per adult: MAD 700
  • Christmas Day (25 December) Gala Dinner per child: MAD 350 (up to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: MAD 1200
  • New Year's Eve (31 December) Gala Dinner per child: MAD 600 (up to 12 years old)

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Self parking costs MAD 20 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MAD 200 per vehicle (roundtrip)

Train station pick-up service is offered for an extra charge

Area shuttle service to the shopping center, ski area, and theme park is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Palais Sheherazade & Spa, Fes

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