Gran Hotel Ciudad De Mexico - Mexico City

This century-plus aged hotel is stunningly beautiful inside. Look in even if you don't stay here. My suite was large and well appointed, but the AC didn't really cool the room and the bed was very squeaky. In short, it looked great but functioned a little less well. That said, I will stay here again on my next trip.

Our stay was the Best. Very safe.The Staff were very attentive on all levels. I would definitely stay here again and highly recommend this hotel to any one who wants a Five star Hotel at a great value.

Our master suite was very nicely decorated and had a wonderful view on the Zocalo (bring earplugs if you are a light sleeper but it's worth it - the hotel itself is very quiet but there are often events on the Zocalo, which are fun to observe). The inside of the hotel is beautiful and has a large and spectacular Tiffany stained glass ceiling. We spent […] 4 nights there. Everybody was extremely pleasant and caring. We had 2 meals at the restaurant and we would recommend it. Read more

This hotel was in a great location right in the heart of downtown Mexico City. The places was clean and quiet and the staff were very friendly and helpful.

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Located in Historical Center at the Zocalo, Great Location, Safe

This hotel is located steps away from the Zocalo. During our stay (25-27 Dec) an ice skating rink was set up on the square, and the square itself was crowded with locals, especially in the evenings when the decorative lights are on and many vendors selling food, drinks, balloons, etc. Very lively! We stayed in a standard room facing a side street, the […] bed was a bit hard but the room was clean and comfortable. Read more

excellent hotel. the room was large and comfortable. walked around during the day. took cabs going out at night. zocalo was busy. will stay again. stafff speaks english

i am a hospitality consultant for 20 years and worked for the best in the world..that being said the glaring problem at the gran hotel in mexico city is the poor quality of food & beverage at the hotel which is not on par with the hotel design which conjures expectations simply said; on a scale of 1-10 , 10 being best the food rates a 4 the street […] noise level is high and often becomes an issue late at night when it becomes very loud and includes jack hammering from construction, loud parties and music from hotel functions Read more

this is a great place to stay. the rooms are huge, antiquey furnishings, great bathrooms and toiletries, great breakfast, great rooftop terrace. service a bit slow but service everywhere outside the US is always slow. only we live a 90 miles an hour! the only warning is that the beds are "hard" - not just firm - hard. i slept comfortably on the bed, […] but for someone who wants to sink into pillowtops etc, go to the hilton down the road. they are very friendly at this hotel but the hotel feels a little cold - the public areas are huge but there's little attempt to make it comfortable or warm - the atrium beneath the tiffany ceiling would welcome a piano bar lounge area with parlor palms and couches. i have stayed at the hilton and the embassy suites in mexico city. this place is my preferred destination for all future visits here. Read more

I like this hotel because I can walk, take the tour bus or a taxi.

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Incredible Art Nouvou Style with amazing Colored Glass cieling lobby and singing Birds. Everything takes you to an 20-30's era

Everyone around me warned me about the safety of traveling to Mexico City. But, we had the best security around us, the hotel being right in the main square (Zocalo) area next to the City Hall, Palace Nacional, the Cathedral, and Templo Mayor. Police presence was everywhere and we felt perfectly safe around other tourists and locals. Great location […] and great service and, most of all, beautiful building and rooms at the Gran Hotel! -- From Los Angeles Read more

We stayed here because of it's location right across from the zocalo. The hotel's beautiful and the rooms are spacious and super clean and nicely furnished. They have 3 pretty good reataurans on site as well. I'd stay here again!

Nice hotel. very classic decor

The Gran Hotel lives up to its name . . . GRAND!. The staff are helpful and the rooms are great! If you want to tour the historical part of Mexico City, this is the place to stay. We highly recommend the Gran Hotel.

A few years ago when i studied in Mexico I could have only imagined of staying in a hotel this nice. This hotel's class, location, cleanliness, and age gives it character. It's a wonderful, safe, romantic hotel. A must do if you want more of Downtown Mexico City (D.F. to the locals).

A beautiful old hotel on the biggest zocalo in Mexico City, sadly, it was nearly empty. We found the concierge to be very charming & helpful, the office & wait staff in restaurant slow but the food was good, altho you can do better in the neighborhood places. Great view from the rooftop patio, recommend for the taking down & putting up of the gigantic […] flag ceremonies. The foyer is a must see even if not staying there, be sure to look up ! Read more

Gran Hotel Ciudad de Mexico is absolutely beautiful, and the location for us was perfect. It is in a very busy corner so at times could be a bit noisy, that's to be expected from a major city. The room was so spacious and comfortable, the noise was barely noticeable. We loved that we had restaurants, museums, beautiful churches even a significant archeological […] find (Templo Mayor) all within walking distance from our hotel, not to mention the hotel being a historical building. The staff was very helpful and accommodating. Would stay there again. Read more

Hotel was very and the staff was excelent. They all knew english and made us feel at home. The resturants were excellent and very affortable. Would stay there again if I was to go back.

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I would stay at this hotel time and again, if asked to return to Mexico City. It is a beautiful hotel. The rooms are clean, neat and comfortable. The bed was hard as a bag of rocks, but overall, the staff did all they could to make my stay a nice experience. The restaurant was nice and welcoming. The food was very good. The neighborhood, well it is […] Mexico, for goodness sakes. Read more

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My first stay in Mexico City and theis hotel is great. Close to the the major land marks in the city.

Hotel was very clean, staff was very helpful and the main staff spoke English. Location cannot be beat - right of Zocalo square (one of the main squares in the city) and very close to a Metro stop.

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This is a classic hotel at a great location. We have family near Mexico City, but to make it more convenient to see many of the downtown sights, we spent our last night at Gran Hotel. The lobby is very impressive, as are the rooms. There is a great restaurant/bar at the top of the hotel with a great view of the Zocalo. My grandmother and aunt, both […] Mexico City natives, highly recommended the hotel. The staff was great, security very good, and the hotel was very clean and elegant. Read more

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we had the best service the room had some minor issues that was fix.and the hotel setting incrediblell! location is the best we will come back

It is a beautiful hotel extremely clean staff very helpful excellent service fast and courteous i loved it will be returningo hotel called me a taxi fast courteous used him for the rest of my trip

it's really a beautiful place, but its too pricy for the style, you dont get much tv channels, not enough light, but the bathroom was nice & big, as well as the bedroom. service is good, i just wish they will offer complimmentary breakfast for the price they charged.

Hotel - GREAT ! Great Location and really nice staff. The place is really amazing........ The only issue I had was the maid service threw away items on mine that were in my closet. When I called the front desk later that night, no one ever returned my call after speaking with them. I wanted the items replaced. .................. However the rest of […] my stay was very nice.. Read more

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Inexpensive taxi ride from MEX, a beautiful old hotel with meticulous housekeeping. Only real negatives are the noise simply due to the location and the typically Mexican bed - I have never encountered anything close to a pillow-top mattress in Mexico... they are ALL very firm and usually small with a minimum of pillows - that just seems to be Mexico […] not this hotel in particular. The location is very convenient for walking & browsing - lots of interesting shops nearby; hotel dining room was acceptable with good English spoken & good service. I'd stay there again ! Read more

Most perfect hotel I've ever stayed in, period. Stunningly beautiful lobby, huge and luxurious room, situated directly facing the Plaza de Constitucion in the middle of downtown Mexico City....I can't imagine how this room could be any better. And it was the price of a Holiday Inn in the U.S.

First time trip to Mexico City and the Presidential Plaza area of Zocalo is perfect for first-time travelers to this magnificent city. There are so many sights to see within walking distance of this wonderful hotel. It is perfectly situated near many attractions and the amenities are wonderful. We asked for a room overlooking the plaza and they graciously […] met our request. The room was quaint and comfortable, a wonderful boutique hotel. The staff was amazing, offering up places to visit and eat, as well as going out of their way to ensure we had a way to travel to the ruins of Teotihuacan. I will go back very soon to ensure I see all the museums I was not able to visit this last time. Read more

Hotel is nice, but Old. Restaurant was 3/10. Dishes were cold and tasteless. Room has a decent size but not well equipped for business travelers. Internet connection was free but not very reliable. The hotel staff did not know anything about the area. I requested them to recommend a restaurant nearby and they would know where to send me. I walked to […] the pedestrian street nearby and dined in a Mexican chain restaurant, which was less than horrible. The area is beautiful if you are a tourist and hotel is very convenient located. Read more

Great location, awsome Roomservice (best burger ever!) Got a Jr Suite with Zocalo view and there was no noise at all. Only wished the roof restaurant was open for breakfast everyday.

The hotel is located in El Zocalo, and was beautiful! It is in the heart of the central historical zone, and within walking distance of many historical sights and museums!

I stayed at the Gran Hotel Ciudad De Mexico a number of times before it was renovated. The art novo features were lovely then but the hotel is greatly improved since the renovation. It is truly a breath taking beautiful place. The rooms are very comfortable and attractive. The restaurants and bars are excellent. There is a great piano player in the […] lobby bar. I will look forward to another stay there. Read more

Beautiful hotel. Wonderful Terraza Bar restaurant overlooking the Zocalo. Very friendly staff. Will go back again.

It was elegant and a fabulous deal through hotels.com! I´ve stayed at dives for more and this was like stepping back in time to a very elegent area. The stained-glass ceiling and giant birdcages made the lobby extraordinary. The rooms were enormous and high-ceilinged and the bathroom was modern, large and lovely. My only complaint was that they did […] not allow photos to be taken of the plaza below from their rooftop terrace. I´ve never been told that I couldn´t take a landscape picture from an outside space. Strange. Read more

We had 4 nights at the hotel. The entrance foyer is one of the best in the world with its Tiffany glass roof. The canaries in the foyer welcomed you with their lovely whistles. The old fashioned cage lifts at each end of the foyer worked well and the whole atmosphere was one of calm, charm and early 1900s. Our junior suite overlooked the main square […] and had a 4-poster king size bed. From our suite we enjoyed watching the ceremony of the raising and lowering of the huge Mexican flag at 6.00 pm each evening by the Mexican armed forces and their drummers and buglers. However the 6.00 am ceremony did disturb our sleep somewhat. Overall a great hotel to stay in and their Terrace Cafe on the roof was a perfect place to watch the floodlighting of the surrounding buildings. Read more

Loved every minute of it! Most museums were in easy walking distance. Very vibrant neighborhood. We received an upgrade for our 2 bed double and got what amounts to an apartment without a kitchen. Huge!! An interior room that was much quieter than those facing the street . Cafe was ok for breakfast but we recommend VIPS across the street. Clean, efficient […] and delicious! Read more

Very noisy, hard beds, rooms not clean even after a 7 day stay. The staff was wonderful, however, throughout the hotel and restaurant. I could not recommend this hotel due to the condition and cleanliness of the rooms.

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We spent 4 nights in this hotel and it was great! The hotel is magnificent. The restaurant on the top floor has an amazing view and food is good. The room furnitures are so beautiful and clean, the friendly personal really helped us to do touristic things like going to see the Lucha Libre. There are shopping streets around the hotel with shops and restaurants […] open to 22.00 full of people and policemen. We felt in security and had a blast. Our room was with view on the square. OK, we woke up every morning at 6.00 because the army was raising the flag on the square. But we slept immediately after the ceremony was done. It was pretty funny. I recommend this hotel! Really! If you do not appreciate ancient beautiful things and luxury, book somewhere else. Read more

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