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Hotel Eldorado, Okanagan Valley

3.5 stars
500 Cook RdKelownaBCV1W3G9Canada, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Excellent4.3 / 5
Pool
Great pool
Food
Delicious food
Vibe
Awesome vibe
Value for money
Poor value for money
210See all 210 Hotels.com reviews
From 394 reviewsTripAdvisor Traveller Rating

Hotel Eldorado, Okanagan Valley

Hotel Info: ‎866-539-8117‎

from $190
  • Standard Room, 2 Queen Beds, Lake View (Arms)
  • Superior Room, 1 Queen Bed, Lake View (Heritage)
  • Deluxe Room, 1 King Bed, Mountainside (Arms)
  • Standard Room, 2 Queen Beds, Mountainside (Arms)
  • Luxury Suite, 1 King Bed, Lake View
  • Room Type Selected at Check-In
  • Standard Room, 1 Queen Bed, Mountainside (Arms)
  • Deluxe Room, 2 Queen Beds, Mountainside (Arms)
  • Standard Room, 1 Queen Bed, Mountainside (Heritage)
  • Standard Room, 1 King Bed, Lake View (Arms)

At a glance

Key facts

Hotel size

  • This hotel has 52 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 4 PM-11 PM
  • Check-out time is 11 AM
Airport shuttle service is available at scheduled times. Contact the property in advance to get details.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 19

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets allowed (dogs only) *

  • Specific rooms only, restrictions apply *

  • 2 per room (up to 100 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Free airport shuttle at scheduled times *

Parking

  • Free valet parking

  • Extended parking *

Offsite

  • Free area shuttle

  • Ski shuttle *

Other information

  • Smoke-free property

Also known as

  • Eldorado Kelowna
  • Hotel Eldorado
  • Hotel Eldorado Kelowna
  • Eldorado Hotel Kelowna
  • Hotel Eldorado Kelowna, Okanagan Valley

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Deposit: CAD 50.00 per night

  • New Year's Eve (31 December) Gala Dinner per adult: CAD 120.00
  • Resort fee: CAD 9.45 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Health club access
  • Fitness center access
  • Airport shuttle
  • Shuttle service
  • Business center/computer access
  • Newspaper
  • Phone calls (may be limited)
  • Faxes
  • Self parking
  • Parking
  • Housekeeping

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Late check-out can be arranged for an extra charge

Extended parking is available for an extra charge

Rollaway beds are available for CAD 15.00 per night

Breakfast costs between CAD 10 and CAD 20 for adults, and CAD 7 and CAD 10 for children (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of CAD 35 per accommodation, per night

Ski shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Beach towels
  • Indoor pool
  • Pool sun loungers
  • Ski shuttle (surcharge)
  • Fitness facilities
  • Spa tub
  • Steam room
  • Marina on site
Working away
  • 24-hour business center
  • Number of meeting rooms - 5
  • Conference space
  • Meeting rooms 5
  • Conference space size (feet) - 256-1920
  • Conference space size (meters) - 24
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 1990
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Terrace
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Free weekday newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping

Special features

Dining

El Lakeside Dining Room - This beachfront restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

The Boardwalk - This beachfront restaurant specializes in American cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open daily.

Recreation

On Site

  • Fitness facilities
  • Marina on site
  • Spa tub
  • Steam room
  • Fishing on site
  • Kayaking on site
  • Motor boating on site
  • Personal motorized watercraft on site
  • Water skiing on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Windsurfing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Hotel Eldorado, Okanagan Valley’s small print

Also known as

  • Eldorado Kelowna
  • Hotel Eldorado
  • Hotel Eldorado Kelowna
  • Eldorado Hotel Kelowna
  • Hotel Eldorado Kelowna, Okanagan Valley

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Deposit: CAD 50.00 per night

  • New Year's Eve (31 December) Gala Dinner per adult: CAD 120.00
  • Resort fee: CAD 9.45 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Health club access
  • Fitness center access
  • Airport shuttle
  • Shuttle service
  • Business center/computer access
  • Newspaper
  • Phone calls (may be limited)
  • Faxes
  • Self parking
  • Parking
  • Housekeeping

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Late check-out can be arranged for an extra charge

Extended parking is available for an extra charge

Rollaway beds are available for CAD 15.00 per night

Breakfast costs between CAD 10 and CAD 20 for adults, and CAD 7 and CAD 10 for children (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of CAD 35 per accommodation, per night

Ski shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 210 reviews

Hotel Eldorado, Okanagan Valley
Outstanding5.0 / 5
Gold at Eldorado Kelowna
5 star feel at 3 star price. Excellent view hotel super service I will return.
3 night business trip
Hotel Eldorado, Okanagan Valley
Outstanding5.0 / 5
Natural Wonders
Beautiful grounds, right on the lake. Out-of-the-way from the hustle of the city, so if you're looking for a place that you're able to walk to shopping or restaurants, this is not it. Wonderful on-site restaurant and bar.
5 night family trip
Hotel Eldorado, Okanagan Valley
Good3.0 / 5
Noisy room
Older quaint hotel overlooking the lake. Nice balcony but the room was right above the lounge so was very noisy. Front desk offered to move us. Hard floor squeaky & could hear people above us walking. Very noisy toilet. Wait staff in restaurant very friendly & courteous.
1 night romance trip
Hotel Eldorado, Okanagan Valley
Outstanding5.0 / 5
Great weekend getaway
Loved this hotel - on our way to Banff , wish e could stay longer !
1 night trip
Hotel Eldorado, Okanagan Valley
Good3.0 / 5
Very disappointed that there wasn't coffee available in the room ... Was available in the lobby or by room service which was an additional $14 each am...
2 night business trip

See all reviews

Hotel Eldorado, Okanagan Valley

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