All hotels in Bernalillo, New Mexico, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here265 E Hwy 550, Bernalillo, NM, 87004, United States of America, ‏‎855-238-1592
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3.6 / 5Good

Score breakdown (from 96 reviews)

Average rating for:

  • Cleanliness
    3.7
  • Service
    3.8
  • Comfort
    3.7
  • Condition
    3.5
  • Neighborhood
    3.7
5.0 / 5Outstanding
"Very nice place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We arrived late and there is still stuff there to help us check in. The room is big and quite, and very clean.
Genuine Expedia guest review
Other trip Aug 23, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
Ok
Genuine Hotels.com guest review
1 night trip Aug 8, 2013
A Traveler
US
3.0 / 5Good
"Adequate for price"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
The hotel served its purpose. A bed and a shower. Room was clean and shower worked. I would stay there again. In fact my job ran over so I did for one more night.
Genuine Hotels.com guest review
1 night business trip Jul 24, 2013
A Traveler
US
5.0 / 5Outstanding
"The most comfortable bed"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    4.0
Overall I was very pleased with this hotel. There were a few things that I noticed; the hallway carpets looked worn and the TV in my room had a non functioning remote but the important things were great. My room was very quiet and the bed was one of the most comfortable I have ever slept in. Quiet and a comfortable bed are what I look for in a hotel. In the morning they serve a typical carb breakfast which I choose to skip. There are several restaurants very close. I will certainly stay here again when I travel that way.
Genuine Hotels.com guest review
1 night trip Jul 13, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
The hotel was clean and well taken care of. It was hard getting to because of road construction. I would stay there again.
Genuine Hotels.com guest review
1 night trip Jul 12, 2013
Dawn
US
4.0 / 5Excellent
"Decent hotel at a good price"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
It was a nice hotel located on the 505. The staff was friendly and were helpful with any requests. The room was clean. It was decent hotel for the price
Genuine Hotels.com guest review
1 night family trip Jul 9, 2013
Nathan
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Good value and a great location. Got just what I paid for. Comfortable bed, quite room and friendly customer service
Genuine Hotels.com guest review
1 night trip Jun 15, 2013
Tom
US
2.0 / 5Fair
"Not Good"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
Unfortunately this property is not as advertised. There were hairs all over the bed sheets and in the towels in the bathroom, It was advertised as having updated electronics (ie: flat screen TV's etc) but the reality is ther was a 30+ year old TV in the room. The room was musty and dingy, I would not recommend staying here.
Genuine Hotels.com guest review
1 night business trip Jun 12, 2013
Frequent Traveler
US
4.0 / 5Excellent
"Great place for travelers to clean up and rest!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We would definitelt recommend this hotel in Bernalillo!
Genuine Expedia guest review
Other trip Jun 5, 2013
A Traveler
US
3.0 / 5Good
"Adequate lodging and they accept pets"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
Right off the interstate, but noise was not an issue. Traveling with our dog and not much gras for him. Breakfast standard. Met our needs.
Genuine Hotels.com guest review
1 night trip May 14, 2013
Harriet
US
4.0 / 5Excellent
"Nice and great price"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
You can't beat this hotel for convenience and for a great room for the price. Very nice people, very decent accomodations for a quick stay overnight. I got in late and the desk person was so accomodating to me. I like this place . . . a lot.
Genuine Hotels.com guest review
1 night trip May 5, 2013
A Traveler
US
3.0 / 5Good
"OK for one or two nights"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Overall the room was clean, however there were corners of the room that were quite dusty, obviously they hadn't been cleaned in a long time. The location was very convenient. The continental breakfast was very lacking in variety. McDonalds across the street has better breakfast. The pillows were flat.
Genuine Expedia guest review
Other trip Apr 30, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Personnel very friendly. Could clean walls in bathroom but all was comfortable and worth the stay.
Genuine Hotels.com guest review
1 night trip Apr 2, 2013
A Traveler
US
5.0 / 5Outstanding
"Visiting family in Rio Rancho"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
The hotel staff is very friendly and helpful. the location is great...easy on/off the I-25 and a straight shot to my brothers house in Rio Rancho. We got 2 rooms to have more space. the breakfast was delicious and hot. We started everyday with a waffle. When we visit my brother we always stay here.
Genuine Hotels.com guest review
4 night trip Jan 17, 2013
Liz
US
4.0 / 5Excellent
"Good hotel for the money."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    2.0
Located right next to Interstate 25 on Rte. 550 in Bernalillo, this Super 8 does the best that it can given it's surroundings. Located in the commercial section of Bernalillo, there is easy access to shopping and restaurants, but the area is somewhat run down. Despite the surroundings, the hotel is very clean, quiet and efficient. For the low rate that Super 8 charges, sometimes the service is low rate as well. Not here. Everything was excellent.
Genuine Hotels.com guest review
1 night trip Jan 1, 2013
SeñorG
US
4.0 / 5Excellent
"Nice and Inexpensive"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We needed some place inexpensive to get some rest in the middle of a long drive. I was surprised how nice Super 8 was and look forward to staying there again some time.
Genuine Expedia guest review
Other trip Jan 2, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
friendly people and good breakfast. thanks.
Genuine Hotels.com guest review
1 night trip Oct 18, 2012
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    2.0
The receptionist was very friendly and knowledgable! When we arrived to our room there was a "Do not disturb" sign on the door. We opened it reluctently to find the bed unmade and used towels in the bathroom. We were redirected to another room that was fairly comfortable. After I had showered in the AM and was pulling the shower curtain back I found a used wash clothe tucked into the shower curtain rings,,very disgusting!
Genuine Hotels.com guest review
1 night romance trip Oct 6, 2012
Bren and Kev
US
4.0 / 5Excellent
"One nighter"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Convenient and close to highway; easy parking - plenty of space. Starbucks nearby is always a bonus. Free breakfast adds to value.
Genuine Hotels.com guest review
1 night trip Sep 11, 2012
TomR
US
4.0 / 5Excellent
"Balloon Fiesta"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Picked this hotel because it was 2 exits north of the Albuquerque Balloon Festival. Got to the park exit at 5:30am. Got right in, where there was a long line of traffic on the North bound side of 25.
Genuine Hotels.com guest review
Family trip Oct 8, 2012
todd
US
4.0 / 5Excellent
"Hotel Stay xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel stay was a good experience. We were going to stay at another hotel but I pushed the wrong button. It was a good mistake to make..
Genuine Expedia guest review
Other trip Sep 25, 2012
A Traveler
US
2.0 / 5Fair
"Not one of the best"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    2.0
Lady at front desk was friendly but she got extremely confused and it took her almost 30 min to check us in. Rooms were really outdated. Lots of random people hanging around outside hotel at 1 in the morning. Could hear everything going on in the rooms around us which kept our dog awake all night. A/C blew nice cold air but rattled loudly. Booked this room to stay in for sleep half way through our trip but didnt get much.
Genuine Hotels.com guest review
1 night trip Aug 31, 2012
A Traveler
US
4.0 / 5Excellent
"over night stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
every thing to our liking.
Genuine Hotels.com guest review
1 night trip Sep 10, 2012
JEEPERS
US
5.0 / 5Outstanding
"Very Nice Experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nice place, clean and comfortable. Staff was excellent. Located across the street from places to eat - and you get a discount at one of the food locations - this was offered to us by the hotel desk. We would definitely stay there again. Super easy to book through Hotels.com. Thanks.
Genuine Hotels.com guest review
1 night trip Aug 26, 2012
Judy & Jerry
US
4.0 / 5Excellent
"easy acess off I-25"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
This is my fourth time at this location-----It's always clean and quiet, and everything works
Genuine Hotels.com guest review
1 night trip Jun 20, 2012
Pat
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
The beds were very comfortable, and the room was clean.
Genuine Hotels.com guest review
1 night trip Jun 12, 2012
Lon
US

The following English reviews were posted by hotels.com guests from other countries:

2.0 / 5Fair
"A place to stay during Balloon Fiesta"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    2.0
We stayed here only because we decided last minute to go to the Balloon Fiesta and thought accessing the Balloon Fiesta via a northern site would be better (which it was except for exiting the park). The hotel is dated and pretty bare bones; regular TV (not flat screen as advertised), threadbare towels, v. limited breakfast. The bathroom only has the toilet and bathtub/shower; the sink is in the room with no divider which is a bit awkward. We were surprised to see a safe, but were told no keys were available so it was not usable during our stay. The hotel is located immediately off the highway, fast food only around the hotel, better food located on S. Camino del Pueblo (313).
Genuine Hotels.com guest review
2 night family trip Oct 4, 2013
A Traveler
CA
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night business trip May 19, 2015
Sheldon
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night romance trip Mar 3, 2015
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night business trip Oct 16, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night family trip Sep 26, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night trip Sep 12, 2014
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
Genuine Hotels.com guest review
1 night business trip Jun 14, 2014
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    1.0
Genuine Hotels.com guest review
1 night trip with friends Mar 14, 2014
Stephanie
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
Genuine Expedia guest review
Other trip Jan 5, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Genuine Expedia guest review
Other trip Oct 21, 2013
Jerry
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night trip Sep 13, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
2 night trip Jun 14, 2013
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
3 night trip with friends Apr 25, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Mar 22, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Mar 20, 2013
A Traveler
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip Jan 11, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
3 night trip with friends Nov 18, 2012
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night business trip Sep 25, 2012
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
4 night trip Jul 16, 2012
rose
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
2 night romance trip Feb 13, 2015
A Traveler
IE

TripAdvisor reviews for Super 8 Bernalillo

Overall rating:Based on 134 traveler reviews

Most recent traveler reviews:

Overall Rating
"Not a good place to stay"
05/31/15 peggys533 Colo Spgs
The room smelled of wet dog, the trim was hanging off the lamp shade, the bathroom was SMALL, the packaged soap had be opened and was broken, my key card had to be re-programed, the night clerk was not friendly, every time I wanted to connect to the internet, I had to call tech support. Apparently they know there is a problem, so why haven't they fixed it??? Expensive for what I got.
Overall Rating
"Clean, Comfortable Rooms"
05/26/15 Leslie S McHenry, Maryland
We stayed here one night while traveling. The room was clean with modern updates. Overall, we had no complaints. The front desk called after we checked in to see if our room was satisfactory, which I thought was a nice touch. There wasn't much to the breakfast, although they did have a waffle maker. It could have used some more protein. That's the only reason I didn't give it 5 stars.
Overall Rating
"Not the best, not the worst"
05/23/15 Cheryl M Arvada, Colorado
While we've stayed in worse places, we won't stay here again. The room was cramped and the bathroom even more so. We did find a delightfully quirky brewpub nearby, which helped.
Overall Rating
"first of all the price was right and everyone was very..."
05/17/15 I4095JEjoes Lewis, Colorado
first of all the price was right and everyone was very nice. The location next to a noisy road but that cant be changed. Tv has limited channels but we've stayed there 4 times and would do it again.
Overall Rating
"Great value"
05/11/15 Scayf Austin, Texas
I'd been in the saddle (again) for another ten hours...and it was 37 degrees when I left Raton this morning. Cold, it was. So, I had a choice when I got to US 550...head north to Cuba and roll the dice, or turn south and ride half the distance toward Albuquerque. Glad I turned south, 'cuz there was Super 8, waiting for me. I got a nice-sized room, free WiFi, and a free breakfast coming in the morning, and for a great price. Easy access on & off the highway, too. Plus, a mini-fridge, microwave, and coffeemaker. So, now that I've had a good, long, hot shower, I'm gonna crank up the a/c and crawl under the covers. It's off to the high desert tomorrow, and I've got a long way to paddle.
Overall Rating
"Average"
05/08/15 Flores S El Paso, Texas
For the price it's adequate. The tub felt like it might break and you could fall through, it creaked a lot. Their breakfast is mostly carbs, sweet bread, waffles, cereal.
Overall Rating
"BAD"
04/29/15 Dan L Farmington, NM
This was the worst Super 8 I've ever stayed in. The carpet was filthy, the shower nozzle barley put out any water at all. I'd rate it below the Motel 6 just up the road.
Overall Rating
"Terrible Place to Stay in Bernalillo, NM"
04/28/15 Cheryl W Box Elder, MT
Check in was quick and fast....Towels were thin and worn..Bathroom didn't flush very well....Internet connection was AWFUL. Absolutely will never stay at this Hotel again...
Overall Rating
"Dirty, stinky room."
04/24/15 Maria G Albuquerque, New Mexico
The room was outdated, dirty and I know we got a smoking room but it smelled as if there was no ventilation. Not only that when we got the shuttle back to the room there were cops out front with a drunk male that was about to grope my spouse. We will not be returning.
Overall Rating
"Good value for the money"
04/19/15 jcgailb Colorado
Bottom line, I might stay here again. It has an odd layout, exterior doors only go to certain hallways, so you have to learn which door goes to your hallway. My room was good, the sink was in an odd spot, I kept trying to go into the room with the toilet to find it. The little frig and microwave came in handy. The curtains kept out the light nicely. I was bothered by the bath exhaust fan noise from the room next door. The property is next to a park-n-ride so certain times of day traffic is congested and it is noisy with all the cars either coming or going. I spent 3 nights and staff left me alone, I didn't have any special needs, so I just put the do not disturb sign out and I was set. The breakfast was sparse, cereal, waffles, packaged cinnamon roll was all I saw to choose from. I was disappointed that I forgot my phone charger in the room. I was 300 miles away when I remembered it and called the hotel right then hoping they would give it to the mail person for pick up - they could - the carrier would have a priority box they could just stick it in and then charge me for the postage. But the woman on the phone was not helpful at all, I was told she would have to pay someone an hourly rate to take it to the post office plus the mailing device and postage? I was okay with postage but to pay $15 or more an hour for someone to take it to the P.O.? I bought a new one and will try to have a better memory. The forgetting is totally my fault and I realize a lot of folks probably forget their stuff, but really? Going a bit above and beyond can go a long way these days and the staff here showed no willingness to want to help unless it fit in their little box. They are dealing with travelers, not people who live in that town, I can't just drive back tomorrow and get it (she said she'd hold on to it in case I came back in the next day or two). Having a better plan and knowing what the USPS will do could help them help their guests in situations like this. Unfortunately, this is what I will remember most about this stay...
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