"Family get away"
Great hotel in a great location in a great townGenuine Hotels.com guest review
nice hotel going thru renovations, so the pool area was ok, nice breakfast buffet, very prompt valet but I hate to pay $15 a night to parkGenuine Hotels.com guest review
"in the heart of downtown and close to everything."
had a great time and the service was excellent.Genuine Hotels.com guest review
Great staff ,nice room in a perfect downtown location. Short stroll to everything.. Loved it -going back next month.Genuine Hotels.com guest review
The only complaint i have is that the heating unit in our room made a ton of noise when it kicked on. The Valet Parking fee was a little much ($15 a night) but it is what it is. If you want a downtown hotel location you have to pay one way or another. I would def. go back though. It is in a great location right near all the bars and downtown shops.Genuine Expedia guest review
Central location, easy walk to anywhere downtown. Huge room, with coffeemaker, microwave and refrigerator. Bathroom with tub AND shower. I could have easily spent a month there!Genuine Hotels.com guest review
very comfortable and very well maintained, awesome location to down town Portsmouth. too many amenities to list. great experience.Genuine Expedia guest review
We did an overnight visit. It was convenient, comfortable and a pleasure to stay at. In the middle of town, we parked our car, dropped off stuff in our room and went out for dinner, drinks and shopping. Everyone at the hotel we encountered we're friendly and helpful!Genuine Expedia guest review
"New Years Eve"
We had a great time! It was very load after midnight, had young kids above us, but it was New Years Eve. The only issue would be the hot tub, it never got warm and no one came down to look at it after I called. Vallet parking was WONDERFUL!Genuine Hotels.com guest review
"Perfect in Portsmouth!"
I have stayed here several times and each time, it's great! Thanks for another great stay!Genuine Hotels.com guest review
We got in quite late, and the staff were very accomodating- allowed us a late check out, free breakfast. The room was neat, the hotel is very well located and the valet service is reasonable and convenient. I would stay here againGenuine Hotels.com guest review
"Great place - great stay!"
Staff is always attentive and welcoming.Genuine Hotels.com guest review
"Girls Christmas Shopping Weekend"
Great hotel in a great location. A few girlfriends got together for some shopping, eating and socializing. We had a blast. Wonderful restaurants, great shops, good live music, and all withing walking distance of the hotel and within the hotel. Staff were pleasant and helpful. Will come back.Genuine Hotels.com guest review
"Great place for astay in town"
THe only down side to the room was the sound of the heater while it was running. Way to noisy, but kept the room warmGenuine Expedia guest review
nice place, very close to many eating and shopping placesGenuine Expedia guest review
This hotel's best asset is its proximity to downtown amenities - shopping, restaurants, etc. We stayed in a deluxe double which offered city views on two sides. Rooms are pretty quiet except for the very loud in-room HVAC. Vallet parking is always readily available, despite its $15 per day price tag. Good home-base from which to walk and shop.Genuine Expedia guest review
It was great as always our 7th year in a row, the hotel is showing signs of wear, and it was extremely cold in the lobby seating areas.Genuine Hotels.com guest review
"A perfect gateaway for family!!!"
Hotel is well maintained, staff have pleasing personally and very helpful. The breakfast buffet is a plus, food is great and enjoyable. Although the pool is very small it is indoor and the kids loved it. The hotel is walking distance to restaurants and a few miles away from the Kittery Outlets. I would like to stay in the same hotel when we comeback […] for our next vacation. Read moreGenuine Expedia guest review
We loved it! Portsmouth us great and what way to enjoy it it. The hotel has such a great location. Will stay again!!!!Genuine Hotels.com guest review
"Close to beautiful downtown Portsmouth"
As indicated in the above ratings, we were satisfied on the most part. However, the bed was extremely uncomfortable. It was exceptionally hard, similar to sleeping on boards. The dial on the mattress did not work.Genuine Hotels.com guest review
The hotel staff was very friendly and the bar is a great place to hang out after dinner in town!Genuine Hotels.com guest review
"This hotel understands good customer service"
When the valet parked our car, he bumped the curb in the parking lot and caused some very slight damage. The hotel personnel went above and beyond to help remedy the situation and handled the whole thing with great professionalism and appropriate customer service.Genuine Expedia guest review
"well run hotel in excellent location"
Excellent location; well run hotel with friendly helpful staff. Only one night's stay, but would have been happy to stay longer.Genuine Expedia guest review
We have stayed at this hotel several times and have always been pleased with the friendly staff and quick walk into town.Genuine Expedia guest review
"Great location to the best of Portsmouth"
This hotel is very nice with large rooms and a great bathroom. The staff was very friendly and helpful. My only complaint is that the WiFi was erratic and slow. I would highly recommend this hotel to travelers.Genuine Hotels.com guest review
Love this hotel. Walking Distance to everything!Genuine Hotels.com guest review
"Long term stay prior to my sons wedding"
Considering we were there for a few days running I must say it began to feel like a second home It is close to town offering us the chance to walk out and around a bit , yet our car was always easily accessible. My only recommendation would be that the parking rates could be amended, especially for those people who are there for a while. It almost cost […] us as much to park as it did if we were to spend an extra night. Read moreGenuine Hotels.com guest review
The only aspect I would change are the pillows. They were too soft and caused me to have a stiff neck the next couple of days, but was highly impressed with the hotel.Genuine Expedia guest review
"Nice hotel downtown Portsmouth"
Great location. Beautiful hotel. Slightly worn here and there. Very firm mattress.Genuine Hotels.com guest review
"Good base for touring and staying"
We were visiting the area and needed a base to stay in a couple of times. This hotel was perfect. All staff were very helpful, pleasant and informative. Going back to the hotel at night was like going home. It was comfy and had everything we needed in the room [ which itself was spacious].Genuine Expedia guest review
Spotless hotel, room as well. Central to downtown and a great pick. The valets are overworked but im actually complaining about a valet... its good.Genuine Expedia guest review
Great location and service. Bathroom needed maintenance but overall a wonderful visit.Genuine Hotels.com guest review
Very happy to have a place so close to all shops and restaurants. Even though we paid for parking it was worth it. Front desk was very friendly and helpful. Will come back to this hotel again.Genuine Hotels.com guest review
The hotel was clean, the staff knowledgeable and friendly and the hotel was within walking distance of great bars, restaurants and shops. We only stayed one night, but will be going back for a longer stay in the future! Two thumbs up!!!!Genuine Hotels.com guest review
Hotel was nice, good size room, fit a rollaway easily. Great location!Genuine Expedia guest review
This hotels all about the location - a few steps to Market St in Portsmouth - all the shops and restaurants. It's nice, clean, etc, but you're paying for the location.Genuine Expedia guest review
we were happy with everything but the bathroom. sink was cracked.Genuine Hotels.com guest review
"Perfect location for visiting downtown Portsmouth."
It was a wonderful experience. I usually like to stay in B&B style places when visiting Portsmouth, but availability was limited on this trip, so we ended up at the Hilton Garden. The location was perfect...pretty much walking distance to all of downtown. The staff was extremely accommodating and our room was very clean and comfortable. Free wi-fi is […] a nice touch! Would definitely stay here again in the future. Read moreGenuine Hotels.com guest review
"Great Spot !"
A great spot in Portsmouth. Hotel was clean and friendly. Valet parking was great and easy.Genuine Hotels.com guest review
While I initially wanted to stay in a B&B or something smaller, the location of this hotel won me over. It is within walking distance of all there is to see in downtown Portsmouth - plenty of local shopping, restaurants, harbor tours, etc.Genuine Hotels.com guest review
"great location, clean and modern"
We stayed just for one night so we didn't really get to take advantage of many of the amenities, but the hotel was very clean, modern, and staff was friendly and helpful. The rooms were large, with nice bath and body works products in the bathroom. The hotel is in a great location, most everything in the downtown is within a 0.5 mile walk from the hotel. […] Most of the downtown is within a 0.25 mile walk. Hotel is right across the street from public parking garage. Read moreGenuine Expedia guest review
other than being run over by a hotel worker while getting off the elevator,this stay was very nice ,hotel is in a great location, very clean ,the swimming pool is very small but its ok for a short visit, i would stay here againGenuine Hotels.com guest review
"Nice but some problems"
When I checked in, it was early so I asked if it was okay to check in early. I was told there was a room, to get my car parked and the room would be ready when I finished with the valet. When I came back in, I was told a mistake was made and I couldn't have my room. Checked back 2 times (in the time they told me) and still did not have a room. When […] I finally checked in, someone knocked on my door-as I was going to open the door, an employee just walked in. This made me concerned that the room wasn't fully cleaned. I also found a towel hanging on the back of the bathroom-not sure if it was clean or dirty. The staff was VERY nice, just seemed confused. Stayed at a Hilton Garden in Manchester, and the experience was perfect so it just seemed like there was some confusion at this one. I would still stay there again-the room was nice. Read moreGenuine Hotels.com guest review
"Perfect location in a great city"
It was a fine stay, I would stay again. There was hair in the shower when we arrived, so it was not ours and I was a little grossed out about that, but otherwise it was clean. The microwave and fridge were a great convenience and the bed was comfortable. I loved the location.Genuine Hotels.com guest review
"Best located hotel in Portsmouth"
Still feeling a little salty at being told I had to valet park the car at $15 a day, since that wasn't advertised. However, it turns out we didn't need the car for our two day stay, since we could walk a few blocks to everything worth seeing in Portsmouth, which is a rockin' town, even on a Sunday and Monday. Nice pool and fitness room. Very friendly […] staff who answered the call at all hours. Room was large and bright. One drawback - none of the windows open, so we were at the mercy of an air conditioner that didn't always work. Would have been nice to open the window to let in the bracing sea breeze. Read moreGenuine Hotels.com guest review
Beds & pillows were very comfortable. Staff provided great customer service. Whirlpool and pool were disappointing.Genuine Expedia guest review
"Great place to stay in Portsmouth"
Very nice staff, - all of them we came into contact with. Accomodating, asked for a late checkout and it was granted with out a second thought. Great location in Portsmouth.Genuine Hotels.com guest review
"Closest large hotel to downtown Portsmouth"
Hotel was great. Parking super easy (valet, small daily parking fee, includes unlimited access to your car) Location is only a block from the main street of shops/restaurants. Great view of town and harbor. Friendly staff. Comfortable, roomy rooms. The sheet on my bed was upside down but that's not a huge deal, just odd. Convenient to a breakfast place […] just around the corner was nice since the hotel's buffet was too pricey for our small appetites. Read moreGenuine Hotels.com guest review
This is a very nice hotel in a great location, but very expensive - and they charge for parking. The valet service is free, but you have to tip whenever you want your car and it is inconvenient not to be able to get to your car yourself. Be careful of the in lobby bar - someone charged drinks to our room when we had not yet even checked in. The breakfast […] buffet is very good, but also pretty pricey. And one more thing - Portsmouth shuts down at around 12 midnight! Read moreGenuine Expedia guest review
This was our first time in Portsmouth and the Hotel met our expecations. The location is perfect. It's close to a lot of great bakeries, coffee shops and unique stores and only 15 minutes to some excellent beaches and seafood. The staff was very friendly and helpful!Genuine Hotels.com guest review
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