"A Birthday get away bargin NO SNOBS ALOUD"
We had a WONDERFUL 4 days. That said, on our last night we up graded our room to have the jacuzzi in the living room. It was our last night so we stayed out "on the town" til 7 pm, then came back to the jacuzzi :) it was a li'l loud but soothing. Like usual, we were at 5am the next morning, bright eyed and bushy tailed to a clogged toilet with no plunger […] (which would have made the incident more acceptable than it already was). Thankfully, my hubby is AWESOME and fixed it with a stick found on the property and used it as an auger. Anyway we had a great time we will be back for sure. Thanks for a relaxing Birthday Weekend! ~Niner ♥ Read moreGenuine Hotels.com guest review
"Not what we wanted"
The reason for the title is that Hotel.com over booked the hotel and we were not able to stay in the room that we originally reserved. I don't think that I will use this website again.Genuine Hotels.com guest review
"Gorgeous view of the ocean"
My wife and I loved the ocean view. Even though it happened to be cloudy and rainy, we still found it peaceful and relaxing. The fireplace / heater was a nice touch.Genuine Hotels.com guest review
"a little outdated"
First I will say that the service was very pleasant and the outside of the hotel is adorable. The view from my room was crazy beautiful and ,because I am a runner, I enjoyed the [very hilly] walk down to the beach. Unfortunately, my room itself was not so great. The first thing I noticed was the old musty smell, then I saw that I had a coffee maker […] with no pot or filter holder and my full kitchen came with no cookware. I was planning to do some work in the morning but had no wifi connection which was very frustrating. The kitchen sink had issues with the hot water lever which made washing my plate and the one glass available a struggle. The place was clean and friendly but I could have saved about $50 and stayed somewhere else and probably had at least wifi and a coffee pot! Read moreGenuine Hotels.com guest review
"could be better"
Great View! Rooms Were Outdated, Hard Beds, Poor Breakfast. Electric Outlet Was Exposed. WAsnt BabyFriendly.Genuine Hotels.com guest review
"Cozy with fantastic views!"
I will certainly come back to stay at this wonderful hotel in Lincoln City, OR. The room was perfect; clean, large, comfortable and quiet. The gas fireplace in winter made for a great, relaxing way to spend 3 nights. With the sliding door to the deck open a crack, I fell asleep each night with the sound of the surf. The staff were extremely congenial […] and helpful in finding events and places to visit. Thank you!! Read moreGenuine Hotels.com guest review
"this is a pillow top mattress?"
what was the pillow stuffed with ? rocks?Genuine Hotels.com guest review
Way to much for the type of room you get. Stayed at a Best Western same weekend for a lot less and much better facility.Genuine Expedia guest review
Response by Edgecliff Motel We regret that you were not pleased with your stay. In general, our rates are in line with out competitors. Please consider that the motel in which you stayed will always be less expensive than any accommodation that has an ocean view. We are on the ocean side and provide ocean view rooms, while the other motel is inland.
"Extremely unpleasant manager"
My husband and I were booked to stay at the Edgecliff for three nights. We had a change in our reservation and let the manager know as we were checking in. He was very hostile in word and manner. I don't recall ever being treated in this way by anyone who has contact with customers. We sat in the lobby and called Hotels.com to change our reservation […] as he requested but he still was not happy with us. We had to leave due to his menacing attitude and went to comfort inn instead. We were still charged for that one night we found out later. Read moreGenuine Hotels.com guest review
Response by Edgecliff Motel These guests had used an online travel agent (OTA) to reserve a room for 3 nights. When they arrived to check in, however, they intended to stay only one night. We informed them that the OTA requires that guests call the OTA directly to make any changes. This OTA policy is clearly stated during the online reservation process & in the confirmation documents. We also stated that we would cooperate with their OTA to accommodate any issues. They were unhappy about having to call the OTA directly and accused the clerk of not attending to their request. We regret that they misdirected their frustration at the clerk, who was simply following procedures. Clearly, we understand that travel plans change; and we do our best to accommodate our guests.
Took too long to be checked in. Breakfast was marginal. Room was clean, but bed not very comfortable.Genuine Expedia guest review
the reception area / morning breakfast area had a very bad odor. The room was clean - no hair dryer - unheard of any more and inconvenient. Bare essentials.Genuine Hotels.com guest review
Clean room, great service and a spectacular view from the room. Having a gas fireplace really topped it off. Beds were hard as a rock, or this would have been a five. But well worth the money. We'll be back for sure.Genuine Hotels.com guest review
The suite at this motel was incredibly overpriced and the wait staff provided a terrible experience. Upon check-in, I was immediately sneered at by the gentleman at the counter until he realized I was the person who had prepaid for their nicest suite. During the 15 minute process of checking in, I witnessed him take down my credit card number, triple […] checked my ID and then proceeded to lecture me on not smoking in the room. When I tried explaining my wife and I are non smokers, he threatened a $250 charge if we were caught. Upon checkout we were told if we had taken an extra 10 minutes we would have been charged an additional $20. Even though we were checking out 30 minutes from their posted check out time. Read moreGenuine Expedia guest review
"We enjoyed the stay"
We would stay there again. The room was great and the fireplace was a nice touch.Genuine Hotels.com guest review
"Safe and Beautiful View"
It was clean and comfortable. We had a great time. Felt safe and the folks there were really helpful and pleasant to talk with.Genuine Hotels.com guest review
Room was really nice. The fire place added the perfect touch !! The breakfast had plenty of choices. Can't wait to go back and relax again. First time in awhile we were not ready to check out....Genuine Expedia guest review
When going to the Oregon Coast, my first priority is the view. I am willing to pay a little more for that. This was our first time staying at this hotel. It is older and not in great repair, due in part to the coast weather. We requested a view room and it was a very good view. There were houses in front of the hotel but they did not block our view. […] There was a small deck and it would have been nice to have a couple of chairs out there. There was a newer gas fireplace that added a great deal to the room and kept us toasty. The room could have been cleaner and the breakfast was not worth going to. But, again, we go to see the ocean. We were able to sleep with the patio door open and listen to the waves crashing. Doubt we would stay there again though. Read moreGenuine Hotels.com guest review
"good for an inexpensive stay with a view"
Older property with nice, helpful staff. The view can't be beat. Outside of the place isn't much to look at, but the rooms are nicely equipped and have beautiful views and super-cute vintage appliances. We chose it for the private living room with pullout bed. It's nice for privacy, but you might want to bring your own air matress, the hide-a-bed is […] terribly uncomfortable. Overall the goods far outweighed the bads. Definitely worth the money. Read moreGenuine Hotels.com guest review
Great hotel ! The room was small but clean and comfy! We had a partial view of the ocean and listened to the waves all night. It also had a fireplace which was very very soothing after a long day of travel! Would stay there any time! Also he breakfast was very tasty and the staff very helpful! If you need the Wi Fi forget it!Genuine Hotels.com guest review
"Nice motel, well kept and comfortable room."
Enjoyed the great ocean view and comfortable beds.Genuine Expedia guest review
"Edgecliff & Hotels.com SCAM!!!!"
The room was fine. It was the SCAM that Edgecliff Motel and Hotels.com are runnning together that made this stay a NIGHTMARE!!! I booked on Hotels.com on the 14th. I recieved one (1) confirmation email shortly after with my reservation info. When I arrived @ Edgecliff Motel the clerk informed me that two (2) had been reserved in my name for the same […] two (2) nights. They had consecutive reference #'s with timestamps only seconds apart. Hotels.com blamed the motel, the motel blamed Hottels.com! However, the Hotel (Edgecliff Motel) refused to cancel the reservation and told me I would be charged for 1 night. This was an obvious error made by Hotels.com. BUT, it's the HOTELS choice whether to charge or NOT! The clerk was VERY RUDE & DISCOURTEOUS about the situation and told me it was not his problem. WILL NEVER STAY HERE AGAIN!!!!!!! Read moreGenuine Hotels.com guest review
Response by Edgecliff Motel We regret that there was so much confusion regarding your reservation. We received TWO reservations from the on line travel company (OTC) and thus we allocated 2 rooms for this guest. Upon arrival at 8:30pm, this guest asserted that he had only booked 1 room, despite our having 2 reservations/confirmations from the OTC. We cannot decide whether the customer or OTC made the booking error. During the phone call to the OTC, the guest and OTC accused one another as having caused the error. They did not arrive at a resolution. In this situation, the motel has neither the insight of the facts nor the legal authority to side with either party. Savvy travelers know of the risk of miscommunication when booking online, and know to review the confirmation information thoroughly. Although the clerk attempted to help the guest with the confusion and frustration, and DID NOT CHARGE the guest for the 2nd room which the motel was entitled to, the guest accuses the motel of conducting a scam. We assure you that we run a professional operation. Again, we regret your confusion and frustration. We wish your view of the situation were more equitable.
The hotel is in a convenient location and the staff was very pleasant. My single room was small but comfortable with a gas fireplace to add ambience.Genuine Expedia guest review
"Great view of the ocean"
Enjoyed our stayed! Beautiful view of the ocean from our balcony, fireplace in the room, short walk to beach and friendly staff! Would stay again because rates were reasonable and restaraunts close by!Genuine Expedia guest review
"2 years in a row"
This is the second year in a row that we stayed at this motel. It's not a 5 star hotel with all the bells and whistles, but it is affordable, the staff is very kind and it offers nice rooms with fireplaces and a balcony over looking the ocean. If your looking for a great weekend getaway, this is the place for you :)Genuine Expedia guest review
"Conveniently located good quality"
Nice hotel, beds very very firm though. Refrig & Micro in room was a nice plus. Great being right off the strip, but is not right on the beach if you're a daily beach walker. Would stay again for one or two nights but bed would be too firm for me to stay longer than that.Genuine Hotels.com guest review
My husband and i enjoyed our stay at Edgecliff. We had a beautiful view of the ocean and the breach was only a three minute walk away from our hotel room. There is not a lot of extras, but if you're looking for a good view with a nice room this is it. Our room has a fireplace even. Only five minute drive to Chinook Winds casino, also free shuttle. We […] are definitely staying here again. Read moreGenuine Expedia guest review
We enjoyed our stay. As for seniors the walk to get to the beach could be a bit much. Coming back up to the hotel is pretty steep walk. Otherwise our stay was worth the wait.Genuine Hotels.com guest review
"Good quality for the price"
Older, but maintained hotel. Rooms clean and comfortable. Good location with convenient access to the beach. Breakfast was adequate.Genuine Hotels.com guest review
"Horrible will never go there again"
we booked a room with a queen oceanfront view and got a tiny tiny room with hardly any view of the beach and the bed was a full motel 6 has bigger rooms and it was all the way on the far end of Lincoln city away from everything the pictures on the website are not what the rooms look like at all was very unsatisfiedGenuine Hotels.com guest review
Room was nice and clean. Only complaint is when the room gets warm you have to open the window to cool down, which is okay because I liked the ocean breeze but there are no screens on the windows to keep the insects out. Opening the window is the only way to cool down the room, no A/C or fan in room.Genuine Hotels.com guest review
We had a great time. The room was dated but clean and spacious, the view was spectacular. Overall a great weekend at a low price.Genuine Hotels.com guest review
"I will not stay there again"
This was a same day find, if I would have planned better I would not have stayed there. The staff at the hotel was friendly, I will give them that but the room was terrible. Upon arriving the first thing I noticed was the room was very hot. There was a gas fireplace in the room that was turned all the way off but the pilot flame was still keeping the […] room over toasty. The bed was hard as a rock, and I did not sleep that night. It has a great ocean view but is not right on the beach. You have to walk down a long stairway, down one road, and down a steep road to get to the beach. While trying to sleep, due to the heat in the room I was forced to keep the back sliding door open. The screen on the sliding door was sliced in a few places so midway through the night I noticed flies buzzing around the room which really added to my irritation. Also, I could not locate a vending machine or ice on any of the 3 floors on my building. Read moreGenuine Expedia guest review
Pleased with the over-all stay. It would be nice to have a luggage rack or two to set your luggage on instead of having to kneel on the floor.Genuine Hotels.com guest review
"Nice, middle of the road hotel."
This hotel isnt the cheapest around but it was still very affordable. We had a wonderful view. the room was clean and its roominess was good. We slept very comfortably and would certainly stay again.Genuine Expedia guest review
"Centrally Located in Lincoln City"
The bedroom/kitchen/living room decor is a mix of early 60's to present day, but is maintained and clean. The continental breakfast is simple, but sufficient and smaller muffins would be better. The view from the deck is great, and the motel overall is quiet. I recommend because the motel is 2 miles from outlet mall shopping, across from the theater, […] and a couple miles from Taft and Siletz Bay. Read moreGenuine Hotels.com guest review
Nice motel. close to beach. Great view. Comfy room. Just seemed a bit over priced for how nice it was.Genuine Expedia guest review
"Old but clean"
The fixtures are all very dated but, in our room, well maintained and clean. Couldn't even find dust in the usual out of the way places. The room was large and had a gas fireplace and a balcony for viewing th beautiful sunset. The age of the propert means you can hear neighbors snore and walking above. Since I'm a light sleeper, even with earplugs, […] this is not ideal for me. But I was pleased to be walked to our room and shown around. It seems that most hotels don't bother anymore. Read moreGenuine Expedia guest review
"Lovely, quiet spot"
We really enjoyed our two nights at the Edgecliff Motel. We wanted somewhere nice for our honeymoon that fit within our limited budget. We were completely satisfied with our choice to stay here. It wasn't fancy, but it was clean and comfortable. The view is amazing. The staff are very friendly and helpful. Even though it's close to the main road, it's […] far enough back that we had no road noise. I would definitely recommend it. Read moreGenuine Expedia guest review
We had a great time at the Edgecliff. The room was wonderful not fancy but comfortable. The view was beautiful!Genuine Hotels.com guest review
"Won't stay here again"
This hotel was old with outdated furnishings and smelled funny. The bed was loud and uncomfortable and I think the TV was from 1980.Genuine Expedia guest review
"The room was clean and adequate."
The rooms were as described. Very austere. The amenities were minimal ie no hair dryers, ice machines, or air conditioning. On the plus side, the young lady at the front desk was very accommodating. Rooms were clean. Bed comfortable. We left our sliding glass door open at night for ventilation. Modest breakfast was available. And it was a short walk […] to the beach. Read moreGenuine Expedia guest review
"Not so hot"
This motel is stuck in the 70's which can be quaint but in this case it was moldy smelling and dingy looking. The fireplace didn't work and the continental breakfast was a muffin. Though it is a stones throw to the beach and I believe that is it's only redeeming quality. But you get what you get when the entire town has no vacancy.Genuine Expedia guest review
"SHOWN THE BASEMENT ROOM, FOR $125.00/NIGHT!!!"
If we had accepted this wildly overpriced room that we were assigned to initially by the management, we would have rated the overall value of the cost to a minimum.However, I paid an extra $21.10 to get a room with a generous ocean view. The "basement" room was rented by a man who I met while checking out. He got this room, and he was really disappointed. […] He told me that although he had stayed there 3 times before, he would never come back.The fireplace exhibited a small flame, that really didn't justify it's inclusion as an attraction. Forget the old carpet, forget the "breakfast". Very disappointing experience. Read moreGenuine Hotels.com guest review
Response by Edgecliff Motel One of our prominent attractions is the view, and therefore, the rooms' pricing depends also on the quality of the ocean view. The small flame in the gas burning fireplace is called a pilot light that is required by design to ignite the main flame in the fireplace. The guest "forgot" to report that the "basement" is situated about 100 feet above the ocean overlooking the rolling and breaking waves.
"not what it was described"
The rooms are small the bathroom had dirt build up along the floor. You had to ask for a blow dryer and for an iron. Not only that I asked if the bed weredorm to soft. I was told yes and they were as hard as a board so we did not get a good night sleep. And the walls are thin we could hear the people upstairs and next to us TV on. The one thing we could […] say is we loved the view. Read moreGenuine Hotels.com guest review
Our stay was very quiet and relaxing. .we will definitely be back againGenuine Hotels.com guest review
"OK place to stay"
Room was clean, exterior of buildings look a bit run down, bed was poor (I've been more comfortable sleeping on the ground). Had to laugh, there is a constant reference to a "new" building. We stayed in the "New" building, it doesn't look new anymore, newer than the other buildings, but NOT new.Genuine Expedia guest review
"typical beach hotel"
This hotel is clearly older and appears that it is being remodeled on a budget. The room was a regular motel room that was clean and everything worked well. When we are at the beach we are in the room only to sleep and it was all we needed. Many homes and hotel rooms in Lincoln City have some oddities about them and this room did also. There was nothing […] wrong, it is just mid remodel. I would rather enjoy the oddities and would rather spend a little over $100 for a room than $250 a night and have everything perfect. I did a lot of searching on the web and we would not have gone for two nights if we had not found this reasonable price. Read moreGenuine Expedia guest review
"Ocean view only highlight"
Microwave and fridge both heated and cooled things unevenly. Microwave burned food. Sheets had noticeable cheap patches on them. Mattresses were harder than a rock. Phone didn't work. No phone book, notepad, pens, maid service or room service. I had to go to front desk for all items of business. Bad entryway behind hotel to beach. No air conditioning. […] Poor breakfast of muffins and cereal. No milk or juice or anything else. Hotel staff were very rude and dressed in bathrobes. Read moreGenuine Expedia guest review
We really enjoyed our brief stay, however the beds were extremely uncomfortable. Room was very clean and the front desk staff was super friendly. The outside conditions looked a bit run down, but beach rustic is the in look for the Oregon Coast. Our view was very lovely, but a bit of a hike to the beach. Overall, I would recommend this place, unless […] you're looking for a high end place to stay. Remember simplistic and you'll be fine with this motel. Read moreGenuine Expedia guest review
"WORSE EXPERIENCE EVER! DO NOT STAY HERE!"
When we arrived at the motel I was using a cane because I had injured my knee. The clerk told us that the room reserved had a small flight of stairs so she wanted to put us in a different room. WE DID NOT ASK TO BE MOVED. She said she would put us in a comparable room for the same price. The room was not comparable. The room we reserved had a Whirlpool […] tub – This room had a 2x2 foot shower stall. The room we reserved had a fireplace – This room had no fireplace. The room we reserved had a flat screen TV – The TV was something from the 90’s. The bed was the most uncomfortable I have ever slept on and there was no night stand on side of bed to put items on.. Even with all this, the worse part was the treatment we received from the Manager. He certainly shouldn’t be in the hospitality business. He was rude beyond anything I've ever seen. In the morning we went to the office and told them we wanted the room we booked. She said it was available and started working on the computer to switch it. She called the Manager over to ask him what code she needed to use at which point he blew up at her. He said we were unreasonable people and he absolutely wouldn’t let her do it. He was rude beyond anything I have seen. The clerk said she couldn’t change it because he would fire her. She told us he doesn’t give discounts so we were just out of luck. We feel that we were scammed by this motel and did not get the room we reserved. Read moreGenuine Hotels.com guest review
Response by Edgecliff Motel This guest made a 2-night reservation for a Whirlpool room through Expedia, and did not inform us (either by calling us directly or using Expedia’s “special request” feature when placing the reservation) that steps would be a problem. Upon arrival during the 4th-of-July holidays, our desk clerk showed her the room, as is our procedure, at which time she stated that the 12-steps down would be a problem. On one of busiest weekends of the year (we were booked solid), we moved heaven and earth to find a ground level room. She accepted the alternative room upon inspection; we never promised an identical alternative; the critical variable was that the room be located on the ground floor. However, the next morning, she demanded to be moved to the very room that she claimed to be problematic the day before. We informed her that we were booked completely, and that another guest is being expected shortly to occupy that room. We regret that this guest had to make compromises due to lack of proper planning & communication. We tried to accommodate her needs the best we could, given we were completely sold out and were unable to switch other people’s rooms around to accommodate her. We recommend that guests with special needs call our desk early during their trip planning to ensure that the assigned room accommodates their constraints. This is especially critical when planning a trip during one of the busiest holidays of the year. Management
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