We had a reservation and thought that it would be a quick in and out of the office. I was the third person in line and it took over an hour to get my room key. I travel for my job several times a month and stay at many hotels. It should not have taken longer than 20-30 minutes to get my key even if everyone had major issues. Which they did not. The […] two people in front of me just wanted to get a room. The issue was the gentleman at the front desk. He was extremely slow, had no sense of urgency, was rude, and should not be in the business of dealing with customers. The property is a combination of old and new. Some of the old portion are single bedroom apartments that they call kitchen suites. These units have old décor, old furnishings, and miss matched equipment. We really loved the two different light fixtures in the bathroom. There were items (furniture, stove, cabinet, etc.) in the apartment that my father-in-law literally had with his house when he bought it 30 years ago. The newer portion are standard hotel rooms and had new décor. We had family friends with us who had a standard room. The only saving grace of this hotel is that the room was very clean and the view was phenomenal. This hotel is the only one that my wife and I saw that had a vacancy sign lit when we were driving around town. Now we know why. We would not stay here again unless the gentleman at the front desk is replaced with someone who cared about his customers and the units were renovated. Read moreGenuine Hotels.com guest review
"Excellent for low price"
In all honesty, our stay started a little off - we waited in line for a while to check in, so my advice would be that if you have a reservation, don't show up at 3 and expect a quick check in. Show up at 2:30 or 2:45 so that you are there before the rush, or show up at 6 after the rush. English is not the first language of the owner and he can be a […] little gruff at first, but is really sweet. The hotel is extremely close to things around town to do. There is no complimentary breakfast, but we didn't mind - there's a grocery store not far away and you have a mini-fridge and a microwave in your room. Also, don't let the words "partial view" deter you - you will still have an amazing view. Read moreGenuine Hotels.com guest review
"On the Cutting Edge of Comfort Edgecliff Motel"
Brilliant! A certain way to experience the coastal environment of Oregon. Yes, great access to beach and the wonderment offered in this coastal city. Edge cliff is a rare experience of comfort with a nuance geared to one's expectation of coastal living. Thanks againGenuine Hotels.com guest review
"Very nice motel"
Our stay at the Edgecliff Motel was great! The room was out-dated but it was very clean. We had a full view of the ocean and a nice toasty fireplace. If we're in that area again, we will definitely stay there again.Genuine Hotels.com guest review
We stayed for one night in a ocean view room, it was beautiful, and the room was very clean. I would stay here again.Genuine Hotels.com guest review
"View awesome, No WiFi"
Ocean view was awesome, no wifi, had to ask for enough towels, very outdated, but very clean. Bed was comfortable.Genuine Hotels.com guest review
We were booked for three nights and left after two, the beds were harder than the floor. They refused to refund me for the third night we weren't going to be there, saying we violated their 48 hour notice rule. Room service did not clean very well, coffee pot not cleaned and dirty wash cloths not picked up.Genuine Hotels.com guest review
"Shaking my head"
Don't open both doors .. Wind tunnel effect.. No ice machine, he gives you ice he made in a little bag.. About 10 ice cubes...do not recommend ..Genuine Hotels.com guest review
View was great with a small balcony Room was comfortable and clean Furniture was very datedGenuine Hotels.com guest review
i really enjoyed my stay at Edgecliff Motel.Genuine Hotels.com guest review
Great location with a million dollar view!Genuine Hotels.com guest review
My husband and I brought some of his family up to the Coast for part of their vacation trip from Utah. We loved the view from the room - a nice overall view of the Pacific Ocean. The lady that helped us to check in was very hospitable and informative of restaurants that were in the area and things to do. The comfort of the room was good - bathroom came […] with a full tub and a nice shower head (funny I know to mention the shower head). Great service over all! Read moreGenuine Hotels.com guest review
"Nice hotel near some shops"
I enjoyed the hotel staff. The view was great!!! Not on the beach, but you could hear the ocean and see the sunset!!! Our room was a little out dated, but very sanitary. Will definitely go again, if the starfish manor is full!!!Genuine Expedia guest review
The exterior of the motel looks a little run down, however I was pleased with the room once I checked in. The room was nice, clean, and the staff was very friendly and helpful. Would recommend this motel. It was a nice stay.Genuine Hotels.com guest review
"not what you expect for price"
This was our first and last stay at the edgecliff motel, For the price of the room per nite it could be a whole lot better, if I was fred flintstone I might think the rock hard bed was ok and they supplied a coffee pot but no coffee for it had to buy our own, motel 6 gives you coffe for half the price, I used hotels .com to book this room and it was […] not the room you showed on the web sight you should not show what the room is supposed to be if you can't deliver what you show, I will not you your web sight again to book any future rooms from anybody very disappointed in your service. Read moreGenuine Hotels.com guest review
"Not so great!!!"
Listened to hotel manger and what I assume was a new employee argue to the point it took them 28 minutes to check us in for a room that was payed for ahead of time...there was a light from the outside porch that shown very bright into the actuall bedroom all night making it very difficult to sleepGenuine Hotels.com guest review
"Not worth the money"
We chose this motel because it advertised Ocean view. The small room did have an a nice view of the ocean beyond houses below. A sign at the motel points to beach access but it is down a road and a steep rocky cliff. The manager is not very friendly. There was a lot of confusion at check in. No ice machine, no pop machine, no elevator. The breakfast […] was Costco muffins, yogurt and aging fruit. This place is over priced. Read moreGenuine Hotels.com guest review
"It is what it is..."
If you're simply looking for a room to crash that has an ocean view, this is your motel. No frills, no extra amenities and rooms are a bit dated.Genuine Hotels.com guest review
"All is well with the room and service"
It was a pleasant stay and the staff was courteous and helpful. And when a situation arise they handled it in a prompt and timely manner. Plus Nancy and Mark a shot out to them for their professional service. Would not hesitate to come back in the very near future.Genuine Hotels.com guest review
"A Birthday get away bargin NO SNOBS ALOUD"
We had a WONDERFUL 4 days. That said, on our last night we up graded our room to have the jacuzzi in the living room. It was our last night so we stayed out "on the town" til 7 pm, then came back to the jacuzzi :) it was a li'l loud but soothing. Like usual, we were at 5am the next morning, bright eyed and bushy tailed to a clogged toilet with no plunger […] (which would have made the incident more acceptable than it already was). Thankfully, my hubby is AWESOME and fixed it with a stick found on the property and used it as an auger. Anyway we had a great time we will be back for sure. Thanks for a relaxing Birthday Weekend! ~Niner ♥ Read moreGenuine Hotels.com guest review
"Not what we wanted"
The reason for the title is that Hotel.com over booked the hotel and we were not able to stay in the room that we originally reserved. I don't think that I will use this website again.Genuine Hotels.com guest review
"Gorgeous view of the ocean"
My wife and I loved the ocean view. Even though it happened to be cloudy and rainy, we still found it peaceful and relaxing. The fireplace / heater was a nice touch.Genuine Hotels.com guest review
"Great view, in need of remodel"
The view was amazing and the balcony was an added bonus. Beyond that, the room itself was very disappointing. I certainly wasn't expecting anything fancy for the price, but décor was terribly out of fashion and everything looked worn out and no well maintained. The bed was pretty uncomfortable and there were no extra pillows or blankets in the room. […] The carpet was in poor condition and the furniture had significant scuff marks on it. The side boards were actually shag carpet. Had I paid any more for the room, I'd have been very upset with the quality, as it was, it was merely disappointing. I'll be happy to stay there again...but only after they've remodeled. Read moreGenuine Expedia guest review
"a little outdated"
First I will say that the service was very pleasant and the outside of the hotel is adorable. The view from my room was crazy beautiful and ,because I am a runner, I enjoyed the [very hilly] walk down to the beach. Unfortunately, my room itself was not so great. The first thing I noticed was the old musty smell, then I saw that I had a coffee maker […] with no pot or filter holder and my full kitchen came with no cookware. I was planning to do some work in the morning but had no wifi connection which was very frustrating. The kitchen sink had issues with the hot water lever which made washing my plate and the one glass available a struggle. The place was clean and friendly but I could have saved about $50 and stayed somewhere else and probably had at least wifi and a coffee pot! Read moreGenuine Hotels.com guest review
"could be better"
Great View! Rooms Were Outdated, Hard Beds, Poor Breakfast. Electric Outlet Was Exposed. WAsnt BabyFriendly.Genuine Hotels.com guest review
"Cozy with fantastic views!"
I will certainly come back to stay at this wonderful hotel in Lincoln City, OR. The room was perfect; clean, large, comfortable and quiet. The gas fireplace in winter made for a great, relaxing way to spend 3 nights. With the sliding door to the deck open a crack, I fell asleep each night with the sound of the surf. The staff were extremely congenial […] and helpful in finding events and places to visit. Thank you!! Read moreGenuine Hotels.com guest review
""Partial Ocean View""
We had a partial ocean view room, you could see the back of the grounds and the sky, oh and all the electrical wires leading to other homes nearby. The balcony was painted white but totally chipped up and molded. Our room additionally felt like a moldy basement and smelled that way. We were very disappointed with the room and decided to not stay there, […] as I have an allergy to mold. It has potential to be a nice place if SEVERELY fixed up. Read moreGenuine Expedia guest review
"this is a pillow top mattress?"
what was the pillow stuffed with ? rocks?Genuine Hotels.com guest review
Way to much for the type of room you get. Stayed at a Best Western same weekend for a lot less and much better facility.Genuine Expedia guest review
Response by Edgecliff Motel We regret that you were not pleased with your stay. In general, our rates are in line with out competitors. Please consider that the motel in which you stayed will always be less expensive than any accommodation that has an ocean view. We are on the ocean side and provide ocean view rooms, while the other motel is inland.
"Extremely unpleasant manager"
My husband and I were booked to stay at the Edgecliff for three nights. We had a change in our reservation and let the manager know as we were checking in. He was very hostile in word and manner. I don't recall ever being treated in this way by anyone who has contact with customers. We sat in the lobby and called Hotels.com to change our reservation […] as he requested but he still was not happy with us. We had to leave due to his menacing attitude and went to comfort inn instead. We were still charged for that one night we found out later. Read moreGenuine Hotels.com guest review
Response by Edgecliff Motel These guests had used an online travel agent (OTA) to reserve a room for 3 nights. When they arrived to check in, however, they intended to stay only one night. We informed them that the OTA requires that guests call the OTA directly to make any changes. This OTA policy is clearly stated during the online reservation process & in the confirmation documents. We also stated that we would cooperate with their OTA to accommodate any issues. They were unhappy about having to call the OTA directly and accused the clerk of not attending to their request. We regret that they misdirected their frustration at the clerk, who was simply following procedures. Clearly, we understand that travel plans change; and we do our best to accommodate our guests.
Took too long to be checked in. Breakfast was marginal. Room was clean, but bed not very comfortable.Genuine Expedia guest review
the reception area / morning breakfast area had a very bad odor. The room was clean - no hair dryer - unheard of any more and inconvenient. Bare essentials.Genuine Hotels.com guest review
Clean room, great service and a spectacular view from the room. Having a gas fireplace really topped it off. Beds were hard as a rock, or this would have been a five. But well worth the money. We'll be back for sure.Genuine Hotels.com guest review
The suite at this motel was incredibly overpriced and the wait staff provided a terrible experience. Upon check-in, I was immediately sneered at by the gentleman at the counter until he realized I was the person who had prepaid for their nicest suite. During the 15 minute process of checking in, I witnessed him take down my credit card number, triple […] checked my ID and then proceeded to lecture me on not smoking in the room. When I tried explaining my wife and I are non smokers, he threatened a $250 charge if we were caught. Upon checkout we were told if we had taken an extra 10 minutes we would have been charged an additional $20. Even though we were checking out 30 minutes from their posted check out time. Read moreGenuine Expedia guest review
"We enjoyed the stay"
We would stay there again. The room was great and the fireplace was a nice touch.Genuine Hotels.com guest review
"Safe and Beautiful View"
It was clean and comfortable. We had a great time. Felt safe and the folks there were really helpful and pleasant to talk with.Genuine Hotels.com guest review
Room was really nice. The fire place added the perfect touch !! The breakfast had plenty of choices. Can't wait to go back and relax again. First time in awhile we were not ready to check out....Genuine Expedia guest review
When going to the Oregon Coast, my first priority is the view. I am willing to pay a little more for that. This was our first time staying at this hotel. It is older and not in great repair, due in part to the coast weather. We requested a view room and it was a very good view. There were houses in front of the hotel but they did not block our view. […] There was a small deck and it would have been nice to have a couple of chairs out there. There was a newer gas fireplace that added a great deal to the room and kept us toasty. The room could have been cleaner and the breakfast was not worth going to. But, again, we go to see the ocean. We were able to sleep with the patio door open and listen to the waves crashing. Doubt we would stay there again though. Read moreGenuine Hotels.com guest review
"good for an inexpensive stay with a view"
Older property with nice, helpful staff. The view can't be beat. Outside of the place isn't much to look at, but the rooms are nicely equipped and have beautiful views and super-cute vintage appliances. We chose it for the private living room with pullout bed. It's nice for privacy, but you might want to bring your own air matress, the hide-a-bed is […] terribly uncomfortable. Overall the goods far outweighed the bads. Definitely worth the money. Read moreGenuine Hotels.com guest review
Great hotel ! The room was small but clean and comfy! We had a partial view of the ocean and listened to the waves all night. It also had a fireplace which was very very soothing after a long day of travel! Would stay there any time! Also he breakfast was very tasty and the staff very helpful! If you need the Wi Fi forget it!Genuine Hotels.com guest review
"Nice motel, well kept and comfortable room."
Enjoyed the great ocean view and comfortable beds.Genuine Expedia guest review
"Edgecliff & Hotels.com SCAM!!!!"
The room was fine. It was the SCAM that Edgecliff Motel and Hotels.com are runnning together that made this stay a NIGHTMARE!!! I booked on Hotels.com on the 14th. I recieved one (1) confirmation email shortly after with my reservation info. When I arrived @ Edgecliff Motel the clerk informed me that two (2) had been reserved in my name for the same […] two (2) nights. They had consecutive reference #'s with timestamps only seconds apart. Hotels.com blamed the motel, the motel blamed Hottels.com! However, the Hotel (Edgecliff Motel) refused to cancel the reservation and told me I would be charged for 1 night. This was an obvious error made by Hotels.com. BUT, it's the HOTELS choice whether to charge or NOT! The clerk was VERY RUDE & DISCOURTEOUS about the situation and told me it was not his problem. WILL NEVER STAY HERE AGAIN!!!!!!! Read moreGenuine Hotels.com guest review
Response by Edgecliff Motel We regret that there was so much confusion regarding your reservation. We received TWO reservations from the on line travel company (OTC) and thus we allocated 2 rooms for this guest. Upon arrival at 8:30pm, this guest asserted that he had only booked 1 room, despite our having 2 reservations/confirmations from the OTC. We cannot decide whether the customer or OTC made the booking error. During the phone call to the OTC, the guest and OTC accused one another as having caused the error. They did not arrive at a resolution. In this situation, the motel has neither the insight of the facts nor the legal authority to side with either party. Savvy travelers know of the risk of miscommunication when booking online, and know to review the confirmation information thoroughly. Although the clerk attempted to help the guest with the confusion and frustration, and DID NOT CHARGE the guest for the 2nd room which the motel was entitled to, the guest accuses the motel of conducting a scam. We assure you that we run a professional operation. Again, we regret your confusion and frustration. We wish your view of the situation were more equitable.
The hotel is in a convenient location and the staff was very pleasant. My single room was small but comfortable with a gas fireplace to add ambience.Genuine Expedia guest review
"Great view of the ocean"
Enjoyed our stayed! Beautiful view of the ocean from our balcony, fireplace in the room, short walk to beach and friendly staff! Would stay again because rates were reasonable and restaraunts close by!Genuine Expedia guest review
"2 years in a row"
This is the second year in a row that we stayed at this motel. It's not a 5 star hotel with all the bells and whistles, but it is affordable, the staff is very kind and it offers nice rooms with fireplaces and a balcony over looking the ocean. If your looking for a great weekend getaway, this is the place for you :)Genuine Expedia guest review
"Conveniently located good quality"
Nice hotel, beds very very firm though. Refrig & Micro in room was a nice plus. Great being right off the strip, but is not right on the beach if you're a daily beach walker. Would stay again for one or two nights but bed would be too firm for me to stay longer than that.Genuine Hotels.com guest review
My husband and i enjoyed our stay at Edgecliff. We had a beautiful view of the ocean and the breach was only a three minute walk away from our hotel room. There is not a lot of extras, but if you're looking for a good view with a nice room this is it. Our room has a fireplace even. Only five minute drive to Chinook Winds casino, also free shuttle. We […] are definitely staying here again. Read moreGenuine Expedia guest review
We enjoyed our stay. As for seniors the walk to get to the beach could be a bit much. Coming back up to the hotel is pretty steep walk. Otherwise our stay was worth the wait.Genuine Hotels.com guest review
"Good quality for the price"
Older, but maintained hotel. Rooms clean and comfortable. Good location with convenient access to the beach. Breakfast was adequate.Genuine Hotels.com guest review
"Horrible will never go there again"
we booked a room with a queen oceanfront view and got a tiny tiny room with hardly any view of the beach and the bed was a full motel 6 has bigger rooms and it was all the way on the far end of Lincoln city away from everything the pictures on the website are not what the rooms look like at all was very unsatisfiedGenuine Hotels.com guest review
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