"Very Satisfied Family"
The Hotel Metropolitan was a delightful boutique in a perfect location. It is convenient to restaurants and sightseeing. The service was warm and friendly, particularly Sara and Roberto who made us feel like we were at home.Genuine Hotels.com guest review
"Very, very nice"
Definitely recommendable.....a little difficult to get close with car.Genuine Hotels.com guest review
Request first floor room. There is no lift. Quiet street in awesome location in very walkable old town. Nicely redone small hotel.Genuine Hotels.com guest review
Very nice!Genuine Hotels.com guest review
"Great hotel with warm and helpful staff"
This was a short vacation trip to Bologna (3 days) as we were spending 3 days in Rimini for an event. I did tons of research on hotels in Bologna, compared rates and customer feedbacks. Finally, I decided on Metropolitan. As in any big city, the quality of hotel can be tricky. Many advertised as 4-5 stars hotels but turned out to be sub-par. But Metropolitan […] was a total surprise to us. The hotel lobby/front desk area is clean, classy, and bright - Very posh!! We were greeted with warm welcome by the hotel staff Anita at the front desk. Check in was done in a matter of minutes. We were pleasantly surprised when we got to our room - It's clean and beautifully decorated with a big window. The bathroom was spacious. NICE!! When it comes to recommendation on restaurants, what to do around town, how to get to places, the hotel staff was extremely helpful. Every evening, Anita would recommend a couple of restaurants for us to try. These are not the tourist type restaurant but places with quality food in decent prices. We were planning a day trip out of Bologna and Anita provided us with all the train schedules. Overall, this was a super great experience at Metropolitan. I will definitely stay there again on my next trip to Bologna!! Read moreGenuine Expedia guest review
The location was great, close to the big plaza and a 15 minute walk to the train station. The room was clean, the people in the front desk were very attentive, and the room was clean and beautiful.Genuine Hotels.com guest review
The hotel was perfect. The location was right down in the old part and 15 minutes to the train station. We walked everywhere and the staff were very helpful in finding us reservations and giving directions. We would stay here again.Genuine Hotels.com guest review
"Nearly perfect, few minor suggestions"
Our stay was overall great and would absolutely return. The reception and breakfast staff were lovely and so helpful. Location is unbeatable and we were very content. A few suggestions for the hotel but the main thing would be a better breakfast - whilst things were displayed beautifully, it wasn't actually very substantial or varied. Parking is either […] in a nearby garage or street which is cheaper and the hotel will give a voucher (otherwise street parking is only for residents). Read moreGenuine Hotels.com guest review
"Great staff, good location..."
We used Bologna and this hotel as our base for 5 days in Emilia Romagna. We stayed in a premium room, which was relatively expensive. The bed and linens were clean and comfortable. The bathroom left a little to be desired; sinks were attractive design but poor in function. The claw foot bath tub would have been a great luxury, but it was not clean. […] The shower was nice, but the second head did not work. It was a little bit loud, but we were in the center of town. Somebody above us walked around all night in heels almost every night... area rugs may help. The staff was great. We were able to park nearby every night. We had a car and made day trips to Venice, Florence, Parma, Imola and Ravenna... We had a great New Years Eve in the town square and were relieved to be steps from our room. Read moreGenuine Expedia guest review
"Hotel right in the heart of the city"
We recently stayed one night in this hotel. The room was quite small for 4 people, though nicely appointed. Our reservation apparently did not include breakfast, and the cost of this was 10 additional Euros (which we did not choose to pay). The room was small for 4 people (though listed as a quad) but nicely appointed. Our showed drain was completely […] clogged, causing a flood. Hotel staff provided us with a key to the room next door so that we could shower. All in all, an OK experience, but for the cost, I would have expected breakfast to be included, at the very least. Read moreGenuine Expedia guest review
"Very nice hotel with super location."
Looked for a hotel with a good location with a good price, within walking distance from the train station. The distance is OK if you only have a smaller suitcase. Very central, almost next to the main street. But quiet.Genuine Expedia guest review
"Small but worth it"
The hallways leading to the rooms are darker--a stark contrast to the bright and beautifully modern lobby, but the rooms are comfortable, though small. The bed was comfortable, and the windows insulate well from the noise outside. Our window opened to a shopping mall window across the narrow street, so for privacy we kept our curtains drawn. The location […] is wonderful. A few, easily walkable blocks from the train station, in the middle of the stunningly beautiful medieval area of the city, with lots of restaurants and shops. On Sundays they close many of the streets to traffic, so the busy area in the center near the train station becomes a pedestrian area. Plan, if you can, to spend a Sunday there. We really enjoyed our visit and hope to return soon. Read moreGenuine Hotels.com guest review
"Value for money hotel"
Very convenient location, close to sights and amenities. Excellent choice!Genuine Expedia guest review
"Close to cafe"
It was ok. Somewhat on a side street. Wish it was more in the middle of town. I would go there again. The bathroom could be a little larger.Genuine Hotels.com guest review
The hotel is about a 15 minute walk from the train station. If yo are. A breakfast eater and it isn't part of yor purchase the chare is 15 euro per person. It is easy to get to the old town and find places to eat. Smallish rooms but pretty standard for Europe.Genuine Expedia guest review
"the bathroom is dirty"
it's very convenient location to travel bologna. however, the bathroom is dirty.Genuine Expedia guest review
This hotel was wonderful, clean, modern with excellent accommodations. Great deal for much more than a 3star hotel.Genuine Expedia guest review
Nice location. Close to major sights and restaurants . Great shopping close by. Kind service and nice breakfast.Genuine Hotels.com guest review
"Quiet in the center of town"
This was a lovely small hotel in the heart of Bologna. The breakfast buffet was very upscale and the staff were friendly and helpful. Nice decor too.Genuine Expedia guest review
"Great location and staff"
The hotel is located near the city centre. The staff was incredibly helpful and we got upgraded to an apartment (the hotel also has a building with apartments) when it turned out our room had to twin beds instead of one double. Definitely recommend this hotel!Genuine Hotels.com guest review
Pro: My room had an electric kettle and coffee/tea supplies, a nice touch and very unusual in Italy. The staff (front desk and breakfast room) were pleasant and helpful. Con: The decor in my hallway, dark paint and dark carpet and almost no light, meant feeling blind, especially when coming inside after a bright sunny day (and the mostly-white lobb […] y). Read moreGenuine Hotels.com guest review
"Wonderful Hotel and exceotional management"
We loved the Metropolitan. The rooms were very well equipped and spotless. We had to change rooms after the first night, and the management fulfilled our request without any problem. The staff was very helpful with respect to finding parking and giving us directions. Couldn't ask for more.Genuine Hotels.com guest review
"Nice hotel and good location in central Bologna"
Superb location and very comfortable hotel, with good amenities and friendly staff. The room was very, very nice. My only complaint is that the parking facilities turned out to be a couple of spaces in front of the hotel, which is located in a narrow dead-end alley. Our compact rental car could barely get down the street without getting scratched u […] p. Read moreGenuine Expedia guest review
"World traveler in Bologna"
it is extremely well situated. the staff are extremely friendly. really a pleasant decoration, cleanliness is superb. however, the internet is extremely slow. the sound proofing of the hotel overall is terrible. i am not a morning person, and since i am on vacation, i like to get up at my own leisure. well, this was impossible as i could hear every […] single noise in the building, including the cleaning staff as they got ready for the many rooms. the bathroom was spacious, but the shower was terrible. the pressure was poor and it kept going from warm to cold, not to mention that you had to use it as a hand shower as the head just did not work. so good pluses and some minuses. Read moreGenuine Expedia guest review
"quite pleased with this hotel! great location!"
This was a lovely place to stay. Service was top notch and the room was very nice and comfortable. A very convenient location, right in the center of town, walkable to everything, including the train station. I'd stay here again. Oh, just avoid the bar/cafe on the corner -- they were very rude, but of course that's no reflection on this hotel.Genuine Hotels.com guest review
Very central, good sized room,nice selection at breakfast.desk personnel helpful and friendlyGenuine Hotels.com guest review
"great bargain and perfect location"
Metropolitan is a fabulous hotel and legend has it a former brothel! The staff is fabulous and responsive. The rooms are a little small but very comfortable. I'd definitely stay there again. Don't bother adding on the breakfast. Italians like sweet things in the morning, not the big meal of hams and cheeses you find in other places. You can buy breakfast […] in a cute little coffee place nearby. Read moreGenuine Hotels.com guest review
"Staff Service is King"
The hotel was mediocre overall. Facilities are acceptable; location was very good...close to Ols City and Rail station. Staff was not helpful. In fact, the general manager - Claudio is extremely rude. Unfortunately, he checked us in and we never go back because of Claudio. They try to allot inferor rooms to non-Italians. Asking simple questions like, […] directions or restaurant reservations were not satisfactory or helpful. Read moreGenuine Hotels.com guest review
"great hotel and location"
The hotel was very nice and extremely close to all the sites. It is on a side street not accessible by car, so you must carry your own luggage for a very short walk. This might be a problem for some but not for us. The hotel was clean and offered a fabulous breakfast. The staff was very accomodating offering us places to eat, help with the internet, […] and even a personal wake up call. Would definately recommend. Read moreGenuine Expedia guest review
The staff at this hotel are the best feature of this hotel. The hotel is very convenient to all the major sites in the city-center of Bologna. The hotel is very clean and secure. The front desk staff made every effort to ensure our comfort and were very accomodating. The rooms were clean and our specific room was large. The bed was not the most comfortable, […] but it was clean. Overall, we would stay here again - but, mostly because of the great staff. Also, we used Bologna as our hub for various trips throughout Italty and the hotel kept some of our luggage for us until we returned (without charge) which was very, very helpful. Read moreGenuine Hotels.com guest review
"Excellent location and helpful staff"
Excellent location and very helpful staff at receptionGenuine Hotels.com guest review
"Lovely, chic hotel in centre of Bologna."
Excellent, well priced hotel in the centre of the city. The hotel is situated off one of the main throughfare in the heart of Bologna and is easy to find. On arrival the staff were very friendly and helpful,as there were throughout our stay. The hotel is very stylish and our room was well decorated and clean with very comfortable beds; the room overlooked […] a passage where there was a bar and at night it could be noisy, however this did not bother us unduly. Breakfast was buffet style and was well presented with pastries, cereals and fruit. We stayed for 4 nights and thoroughly enjoyed our time in this lovely city. Would I return to the hotel, definately!! Would I return to Bologna, ditto!!!! Read moreGenuine Hotels.com guest review
"Great Hotel, Clean Room but Bad Service"
A great property and the room was very nice and clean. But the staff was very unpolite and they dont give anything additional even if you request for a basic thing like an Iron & iron board to iron your clothes. The Room was very clean and a great beds.Genuine Hotels.com guest review
"Good choice of hotel which I am happy to recommend"
It is an easy journey to/from airport, both taxi fares under 20 euros. Hotel is well located with main square etc just a 5 minute stroll away. We asked for, and got, a quiet room. Reasonable size and facilities. Everything worked. Excellent desk folk and always helpful. Good breakfast with marvellous coffee! We had only four days and on that basis I […] felt one day was about right for Bologna itself especially as we returned each night - decent local restaurants. The train station is 10 - 15 minutes easy stroll away but I would recommend buying tickets night before if possible. We went out on day trips to Ferrara (a pretty small town but maximum one day and with a car then maybe less), to Ravenna (sadly in the rain as though the mosaics are truly wonderful I should have loved to see them sparkling on a sunny day. Admittedly less time available as the train journey was 1hour 20 minutes but I would have been happy to spend a little more time in Ravenna armed now with some knowledge) and then to Verona which we loved. This being a spur of moment trip we had done no research and rather longer time would have been a good idea. Serendipity gave us a memorable, and pretty cheap lunch by the river. The train service is very cheap by English standards, and quite reliable. We paid more to go to Verona to gain the benefit of a non stop train, journey time 50 minutes but still well worth while. Read moreGenuine Expedia guest review
"City Break Perfection"
Ticks all the boxes for the ideal city break experience. Comfortable rooms. Excellent location. More than adequate breakfast offering. Special mention to Roberto, for a welcome which was as warm and genuinely friendly as anyone could wish to have; there are quite a few positive comments about him, and they are spot on, because he is a gentleman and […] a credit to this fine establishment. Thanks also to Michael, for his helpfulness. Bologna is a beautiful city, up there with the best Italy has to offer. We will be back, and we will look no further than this hotel. Read moreGenuine Expedia guest review
This was a good hotel with comfortable beds and close to central Bologna. The staff were helpful, the only slight drawback was that breakfast was not included which was a little inconvenient.Genuine Expedia guest review
"What a Gem."
Great location to the old town and shopping area of Bologna. Staff were extremely helpful, friendly and welcoming. Hotel was clean, modern and well maintained. Rooms were spacious - we were a family of 5 travelling. Would definitely stay here again.Genuine Hotels.com guest review
Book it..........really good place; the people are friendly and helpful plus they know what's opened or closed.Genuine Hotels.com guest review
"Location with savings"
Pleasant hotel in good location for short stay travellers wanting to see Bologna. Staff were very helpful and provide great recommendations for restaurants. Rooms don't match the standard of the reception but are very comfortable.Genuine Hotels.com guest review
"Great hotel in city center"
Great hotel in the heart of Bologna white Clean and big room. Loved it Sara at reception was a proffesional a real asset for this hotel.Genuine Hotels.com guest review
We booked a room at the hotel, not the apartments but upon checkin they graciously offered us a chance to stay in an apartment instead. The location was perfect for getting around the city on foot (we didn't bother with a car) and the staff were really helpful with recommending and booking restaurants. We felt the price for the breakfast was a little […] steep, so we opted out and found some local coffee bars that opened early instead. Being in the apartments we never even saw what the breakfast looked like though, it may have been very good. They did offer to let us check it out before deciding whether we wanted to pay for it or not. Read moreGenuine Hotels.com guest review
Great location, nice rooms, helpful staff, lovely breakfast. Can't really fault this hotel at all, and the rates are good for the quality available. Would definetly recommendGenuine Hotels.com guest review
Very good hotel near the centre with very helpful reception staff. I would happily stay there again.Genuine Expedia guest review
nice central location near everything easy to find bus from airport outsideGenuine Expedia guest review
"Rude, threatening, and unprofessional management"
After departing the hotel I received a call from hotel reception that there was a very small amount outstanding on my account for one local phone call and a tourism tax from the city of Bologna. I let them know I was on a train and would pay the charge by credit card when I arrived at my destination. No problem, right? Wrong. I arrived at my destination […] to find an email from hotel management stating that they would be reporting me to the police if I did not immediately pay the tax. Strangely, they also attached an official document from the city of Bologna explaining that this tax was entirely voluntary. Despite hotel management's bizarre and aggressive behavior, I provided them with a credit card to cover the charges. After I left a negative review of the hotel online the following day, the Hospitality Manager of the hotel sent me an offensive email containing insults and untruths. Aside from the unprofessional management, the hotel offers rooms that are dark and pint-sized. A bar on the street outside makes sleep at night nearly impossible. All in all, this was one of the worst hotel experiences of my lifetime. Read moreGenuine Hotels.com guest review
"excellent location and service"
Made to feel welcome from arrival, our bags were looked after whilst we toured the town. All receptionists spoke excellent english and always greeted us with a cheerful smile. Breakfast was unexpectedly varied and of high quality. Room was clean although if the room looks out on to the side street it can be noisy from the bistrot below. All major sites […] in the town were within easy walking distance and hotel able to recommend first rate tratorrias and restaurants for eating, recommend to all friends and would stay again Read moreGenuine Hotels.com guest review
"First room wasnt very nice, suite was a lot nicer"
So we had a double room, first room we were given really wasnt very nice, cramped and very dated, also it had a hob cooking area in it which was strange, walking past other rooms that looked to be the same type (standard double) they looked a lot nicer so I think we just got the worst room there. So I upgraded us to a suite which was really nice inside, […] only annoyance was a family above were noisy and I think the room/house/apartment above didnt have carpet. So my main reason for 3 stars rather than 4 is that the first room was just a huge let down. Read moreGenuine Hotels.com guest review
"Great Staff, Ideal Location!"
The staff of this hotel were among the most helpful we experienced throughout Italy! Immediately at check-in, they were helpful with city directions, recommending AMAZING authentic Italian restaurants, and calling around for us to compare prices of car service companies for a tour the next day. They even remembered who we were and would ask us about […] our tours. The staff make this a great hotel! The hotel location is ideal to boutique shopping centres and stores, restaurants, and walking to the train station. The only issues we had were with the incredibly small size of the elevator and there was a lot of noise, from the street and from the next room. There is a bar with street tables outside the hotel, so you can expect bottles shattering and laughing until about 3am if you leave the window open a crack. The hotel should invest in doors that shut a little quieter for neighbouring guests. This constantly woke us up. Otherwise, good shower head pressure, clean and safe hotel, awesome breakfast buffet. Would definitely stay here again, but maybe ask for a room on the top floor, away from noise. Read moreGenuine Hotels.com guest review
"Excellent Staff/Close to Must see Sights"
Not only were we in walking distance to the majority of the must see sights but with only a few days stay and so much to see the staff steered us in the right direction. They were also very friendly and extremely knowledgable regarding dining options. Very clean and well situated hotel. Great value for the price!Genuine Hotels.com guest review
"In the heart of Bologna"
We stayed at the Hotel Metropolitan for 5 nights in October 2013. It was our first time in Bologna and the hotel proved to be the perfect base for visiting the historic centre. It is in a side street off Via Independenza and is very easy to find since there is a huge neon sign on the corner. There are two bars a few metres from the front door which […] are good spots for a drink and people-watching before going out for the evening meal. The hotel is very bright and fresh, perhaps a little clinical, but the staff are very welcoming and helpful. Our room (210) was a good size and very comfortable and clean. There was plenty of space for our clothes and other bits and pieces. The bathroom was spacious and well equipped. Since it had a window that opened there was never any problem with steam and condensation. Despite the proximity of the two local bars and the main street the room was very quiet and our sleep was never disturbed - the room did not look out on the street. Breakfast was excellent with a wide selection of cheese, meats, pastries and fruit. The breakfast room was very spacious with plenty of room for everyone. We would recommend the hotel to anyone wishing to stay centrally in Bologna and would certainly stay there again when we return to Bologna which we will have to do since the city has so much to offer the visitor. Read moreGenuine Expedia guest review
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