Well, let me just say this is our third time visiting Rosen Shingle. Me and my husband went to celebrate our 1st year marriage anniversary. When we arrived we were greeted by a young lady who checked us in. She asked if we wanted to leave a card on file for incidentals and we said no. Then she asked if we had a car on property and said yes, she goes […] on to say well you will need a card on file and you will ONLY be charged for the overnight valet parking. FINE! The next morning I woke to see $75 pending from Rosen Shingle on my bnk acct so I was ok that may be for the valet. Then later that same day, I check the account to see $202 was pending in addition to $75. I was livid. I called the front desk of course they didn't know so i spoke with a manager so said that we shouldn't be charged and advised that we were going to be charged $50 per person per night!!! What!!! I was never told that at check in and nor she did she advise of this prepaid option at the time of check in. It was crazy. They resolved the issue with the bank on Tuesday & said they removed our card off file. Upon check out another associate "accidentally" charged us another $63 to the card, (the card was suppose to be removed that Sunday) *sighs everything got reversed and we were charged the appropriate amount on Wednesday. All in all, I love the location and hotel but this whole taking money without our permission or explaining it will most defiantly make us stay away! Just ask about the incidental policy! Read moreGenuine Expedia guest review
"Larger than life"
If you like things big, this resort is for you. The hotel caters for conferences and conventions, as well as golf. The staff were excellent and helpful. Special thanks to Kathleen on reception for sorting out our check in problem and the staff in the Osceola Cafe.We especially liked the shop on site that catered for all those things you might need.Genuine Expedia guest review
"Nicer than I expected. Hotel is very large"
Great options for dining and convenient store for anything you forgot to bring with you. The staff was wonderful. If you are staying here for a convention or are on a tight schedule, give yourself ample time to get your car from Valet. It is a large hotel and sometimes the valet can take some extra time. I had to wait an excessive period of time for […] my car- as soon as I spoke with a manager about it - they comped my charges- but I was late for my convention because of it. overall staff was very friendly and accommodating. would stay here again. Read moreGenuine Expedia guest review
Can't be better.aswome beautiful hotel. Its a 5 star to me.Genuine Expedia guest review
loved this place, the spa was great I got a massage and my wife got a pedicure they really take good care of you. the restaurants are very good and reasonable. would definitely come back. the only negative is the parking lot is a hike.Genuine Expedia guest review
"Nice hotel. Relaxing."
Took a weekend to unwind. Very nice pool area. Great food and coffee.Genuine Expedia guest review
"Beautiful hotel with all the amenities."
Excellent staff, beautiful room with all electronic amenities, comfortable beds and pillows. Spa, pools, grounds all you could ask for. We didn't have time to eat in the restaurants but we looked at the facilities and menus, very nice.Genuine Expedia guest review
Great Hotel, the valet parking was a little bit of a cluster-rama, however overall a great place to stay.Genuine Hotels.com guest review
"Amazing hotel with a relaxing ambiance."
Stayed at this hotel for 3 nights and had a great time. Check in was fast, no hassles. Room was very spacious with a large and very comfortable king bed. Overall very relaxing, which is just what I wanted with my partner. The property itself was very large and kind of overwhelming (in a good way). It truly is worthy of a vacation spot.Genuine Expedia guest review
I am in a wheelchair. This resort offered excellent accommodations for the disabiled. It is a beautiful place with a great view of the onsite golf course. The staff was very helpful. The restaurants ( 8 of them I think) served delicious food. There were 4 pools with a wait staff. We will definitely return.Genuine Expedia guest review
Had a wonderful stay at the hotel this past week. Beautiful room and view of pools and golf course.Genuine Expedia guest review
"Great spot !!"
Great place if you're going to the parks but throw in a top level golf course and a great large pool and you win. I'll be back !!Genuine Expedia guest review
"Wonderful place to stay"
We booked our room last minute, received great rates and were very pleasantly surprised at every aspect of this Hotel. The check in was fast and friendly, our room was spacious and very clean, the Hotel was beautiful as well as the grounds. What an amazing place to stay and just relax. Looking forward to visiting again.Genuine Expedia guest review
This was a great 3 night getaway. Was perfect!Genuine Hotels.com guest review
"Always a good stay"
I love this hotel. I haven't ever had a bad experience here. I like the fact that it feels warm and inviting vs other hotels I've stayed at.Genuine Expedia guest review
"Heaven on Earth!"
I been fortunate enough to have had the opportunity to travel quite a bit. Different cities, states and countries for both work and pleasure. This hotel was in my top 3. Hands down one of the best hotel experiences I've ever had. Tons of convenient food options-a bit pricey, but that's expected. The room cleanliness was immaculate- not even a piece […] of lint in sight! We will be back when in the Orlando area. Top notch experience--worth every penny?! Read moreGenuine Expedia guest review
Excellent!!!Genuine Expedia guest review
"Convenient, but out of the way stay"
This is a great getaway place if you plan on staying in the hotel with "excursions".Genuine Hotels.com guest review
I have stayed at this hotel many times, but this time I was disappointed in the shower in the bathroom. The grout was falling out and the finish on the tub was rubbed off. This is too nice of a hotel to have gross showers. After staying at some other hotels, I am not all that impressed with the overall staff here either. They are not as willing to help […] and plain not that friendly. Read moreGenuine Expedia guest review
"nice hotel with good amenities,golf course & sp"
stayed here half a dozen times. use the valet parking.Genuine Expedia guest review
Nice accomodations and kept clean. Nice to have the options of a few restaurants within the hotel. Very close to Sea World and other amusement parks. Really enjoyed my stay at the Rosen Shingle Creek.Genuine Expedia guest review
"Amazing high class property"
The resort has 3 swimming pools and 7 restaurants. A 1.2 mile walking trail is on the property near the golf course. There is a Marketplace that has a cook who makes turkey and meatloaf dinners for $10 (delicious!) plus breakfast items. We had great serviceGenuine Expedia guest review
"Hotel is ok, not a 4 star at all."
This hotel has more fees than a bank. Parking fee & gym fee. It looks great from the outside but rooms do no have ventilation (no windows). Carpet is old. The food at the restaurants is not out of this world. I don't recommend this place for its price and ridiculous fees.Genuine Expedia guest review
SUPER EXCELLENTGenuine Hotels.com guest review
"Great hotel in Orlando and well located."
Exceptionally friendly and helpful staff. The on-site facilities were great.Genuine Expedia guest review
Staff was very helpful. Room was located near valet parking lot, so we heard a lot of horns going off in the morning.Genuine Expedia guest review
"For dinner in Orlando"
We stayed at Rosen Shingle Creek and had a wonderful stay. I do recommend stopping there for dinner, the restaurants served some of the best meals I've ever had in Orlando!Genuine Expedia guest review
"Pros and Cons"
Upon checking in, we were directed by front gate security to go around the side of the building. Long story short he thought we were coming to pick up a pay check. Hmmmm... After finally checking in the hotel was beautifully decorated and very grand. Our room was fresh but the tub just looked rinsed out. There was what appeared to be urine in the toilet […] and the seat was up. There was a hand towel with face foundation on it. After house keeping came on our 2nd day. We came back to brown smudges on one bed. Housekeeping was sent immediately. However they were unfriendly and seemed bothered to be there. When she asked me if I wanted the entire bed changed or just the clearly dirty top sheet. I was mortified. I said whatever you want to do is fine. She changed the top sheet and left. My husband went and bought sheets. Needless to say, we hung the sign for no room service everyday after that. While checking out the young man was not friendly and never made eye contact. I was going to let him know, about our experience, but he didn't seem to even care to ask if I enjoyed my stay. We stayed 12/27-1/1. We have stayed here before and loved it. This was our hotel of choice. Needless to say Rosen Shingle Creek you have definitely lost a customer. Read moreGenuine Expedia guest review
"nice resort - poor internet wireless"
This resort is very nice and overall I enjoy staying here, but when travleing on business it is somewhat irritating to have poor wireless connection in your room. Even the ehternet connection they provide does not work so well. Going cheap on these kinds of ammenities is really what keeps this place from being really good. (paying for parking a car […] in an open air parking lot is annoying as well- just charge me a little more for the room). Read moreGenuine Hotels.com guest review
"Great but beware of parking."
Self parking is $16 but it's very far. Valet is $21. If the parking situation was better this hotel would be perfect.Genuine Expedia guest review
We stayed for a night and went to WDW. Althogh there was quite a distance from WDW, this hotel was very comfortable. The room is very clean and luxurious. What I didn't like was that parking was not easy to spot and far from entrance of the hotel.Genuine Expedia guest review
"Nice clean hotel, valet prices and service is bad"
Great hotel, clean and very comfortable. Hard to head southbound on universal because of no light. Valet service is terrible. Called up to get my car and when I went down they didn't even take my keys to get the car. When I asked them what happened, they said they stopped taking valet service... $21 for valet when staying at the hotel is way overpriced. […] Self parking is a bad walk uphill. Nicely decorated for Christmas. If you can find a better deal at a Westin or Marriot, go for it. Read moreGenuine Hotels.com guest review
"Nice hotel. Restaurants are pricey."
The Spa was great. Bring your own drinks and snacks, very pricey. There was some dust on the alarm clocks but other than that the room was clean. Parking is very expensive $16.00 per day for self parking and $20 per day for valet. I'd rather spend that for a treatment at the Spa. I would go back...that is, if I can't find a better deal somewhere el […] se. Read moreGenuine Expedia guest review
café downstairs had great food. Overall a nice stayGenuine Hotels.com guest review
"This was an amazing experience!"
My wife and I stayed at Shingle for our 23rd wedding anniversary and we were not let down. The room was beautiful and we looked out of our room to see the Christmas lights on the palms. We will definitely will come again.Genuine Hotels.com guest review
This hotel far exceeded my expectations.Genuine Hotels.com guest review
Expect to walk if you dont use valet. Even then its big. But very niceGenuine Hotels.com guest review
"Amazing says it all"
You have to try this place it's a great place and very nice staff.Genuine Expedia guest review
It was awesome!Genuine Hotels.com guest review
"Beyond our expectations. Great mini vacation."
Truly a great get away. Luxury!Genuine Expedia guest review
"Nice place. Good view comfortable"
Poor room service. And no complementary breakfastGenuine Expedia guest review
"Would definately stay here again"
We had a wonderful experience at this beautiful hotel. I have traveled a lot and stayed at many 4 & 5 star hotels andbthis measures up with some of the best of them. I was injured when I went on my trip and they comped our valet for our entire stay so I could easily get in and out of the hotel. The staff was wonderful and our rooms were supremely c […] omfortable Read moreGenuine Expedia guest review
"Excellent Place to stay, convenient"
Parking expensive but all else was greatGenuine Expedia guest review
Not 4 stars....Housekeeping is deplorable. Rooms are very far from elevators.Genuine Expedia guest review
"Seminar at same location"
Hotel location was easy to find...great room with seminar just a walk away to convention areaGenuine Hotels.com guest review
"has everything you need"
This was a quick weekend trip to get sunshine. Other than one dinner offsite, I spent the rest of the time on the hotel rounds. There are plenty of options for food, bars on site etc. I enjoyed two days pool side. It's a great option if you want to be away from the usual disney bound tourists and relax for a day or two. There is a shopping plaza across […] the street if you need anything, and short cab rides to other restaurants. Very nice. Read moreGenuine Hotels.com guest review
We got to the hotel late but it was a very easy check-in. The hotel staff was very nice. The room was great for the rate we paid.Genuine Expedia guest review
"Parking expensive but otherwise excellent."
A good Four Star propertyGenuine Expedia guest review
We stayed overnight before attending an Open House event at the UCF Rosen Campus. Location very convenient and the hotel ambiance very elegant and nice.Genuine Hotels.com guest review
Good hotelGenuine Expedia guest review
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