All hotels in Orlando, Florida, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here8122 Arrezzo Way, Orlando, FL, 32821, United States of America, ‏‎855-239-9397
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
4.6 / 5Outstanding

Score breakdown (from 1,480 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.5
  • Comfort
    4.6
  • Condition
    4.6
  • Neighborhood
    4.7
5.0 / 5Outstanding
"Loved it!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Beautiful resort. Loved to walk/run on trail around lake. Easy walk to outlet mall. We hope to return next year.
Genuine Expedia guest review
Response by Hilton Grand Vacations Suites on International Drive
Thank you so much for your kind words regarding your recent stay with us. We truly enjoyed having you as a guest and we hope our service and amenities will make us your first choice for accommodations the next time you travel Orlando. Peter M. Merrill, General Manager HGV Orlando Resorts
Other trip Jan 12, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice hotel in Orlando"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We stayed one night. The staff was friendly and accommodating. The express checkout was nice. Entire stay was hassle free. No surprise "cleaning" fees on arrival like with some other resorts.
Genuine Expedia guest review
Response by Hilton Grand Vacations Suites on International Drive
Thank you for your wonderful review of our property. We are so glad to hear you enjoyed your time with us. We look forward to seeing you again in the future. Peter M. Merrill, General Manager HGV Orlando Resorts
Other trip Jan 11, 2015
mike
US
5.0 / 5Outstanding
"Excellent stay, but ditch the poolside kareokee!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had an excellent experience! Helpful staff, great suite, onsite food is good, very relaxing place to be.
Genuine Expedia guest review
Response by Hilton Grand Vacations Suites on International Drive
Thank you for your wonderful review of our property. We are so glad to hear you enjoyed your time with us. We look forward to seeing you again in the future. Peter M. Merrill, General Manager HGV Orlando Resorts
Other trip Jan 9, 2015
A Traveler
US
2.0 / 5Fair
"WIFI SUCKS!!!!!!"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Everything is fine except the poor wifi access! If you don't want to use Facebook, instargram, and other social networking softwares while you are staying in this hotel. You can go ahead to choose this hotel. I switched into the other room because I never connect to wifi, but the second room has the same problem. And the front desk doesn't want me to switch at all, they just simply said they don't have a room available until I said the engineer has looked up to my room, and he tells me the internet router is located in another bigger room, which means rich people can have it!!!! It really sucks!!
Genuine Hotels.com guest review
Response by Hilton Grand Vacations Suites on International Drive
We’re sorry to hear you had issues during your stay with us and want you to know this is not the type of experience we aim for our guests to have during their stay. We have passed this feedback on to the appropriate departments for correction. We hope you’ll give us the chance to make it up to you in the future should your travels bring you back to Orlando. Peter M. Merrill, General Manager HGV Orlando Resorts
6 night romance trip Jan 1, 2015
SIHAN
US
4.0 / 5Excellent
"Anniversary trip to Disney"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel was great overall. They were always able to arrange for transportation when needed. They had 3 shuttles to Disney's Epcot park in the morning hours and 3 return shuttles in the evening. It costs 9 dollars per person, but it's worth it to avoid the mass car traffic. They charge 50 cents for local calls made from the hotel phone, which I didn't like, and they do not have room service. They also do not have a spa, but they have a on-site massage therapist and a massage room that is quite relaxing. The pools/property are very well kept and beautiful and the staff is helpful. All in all, a fabulous stay.
Genuine Expedia guest review
Response by Hilton Grand Vacations Suites on International Drive
Thank you for your wonderful review of our property. We are so glad to hear you enjoyed your time with us. We look forward to seeing you again in the future. Peter M. Merrill, General Manager HGV Orlando Resorts
Other trip Jan 4, 2015
Shal
US
5.0 / 5Outstanding
"Superior Service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The experience being my first was excellent! Hats off to the staff
Genuine Expedia guest review
Response by Hilton Grand Vacations Suites on International Drive
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope to you’ll stay with us again when your travels bring you back to Orlando. Peter M. Merrill, General Manager HGV Orlando Resorts
Other trip Dec 29, 2014
Shaniqua
US
5.0 / 5Outstanding
"I could live here!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved the room, beautiful! Definitely will book it again soon!
Genuine Hotels.com guest review
Response by Hilton Grand Vacations Suites on International Drive
We are thrilled to hear you had such a fantastic time during your recent stay with us, thank you for taking time out of your busy schedule to write your review. Our desire to make you feel at home when you are away from home is what drives us. We look forward to seeing you again in the future! Peter M. Merrill, General Manager HGV Orlando Resorts
3 night business trip Dec 17, 2014
A Traveler
US
5.0 / 5Outstanding
"Very friendly staff who accommodate when needed!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It was a beautiful room with friendly staff. Even when they gave us the wrong room, they gave us no trouble to switch. Parking was a bit of trouble towards the end, but overall it was a great vacation!
Genuine Expedia guest review
Response by Hilton Grand Vacations Suites on International Drive
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope to you’ll stay with us again when your travels bring you back to Orlando. Peter M. Merrill, General Manager HGV Orlando Resorts
Other trip Dec 24, 2014
Tabby
US
4.0 / 5Excellent
"Attractive room, well equipped."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
We had one difficulty, corrected quickly by staff: the annoying music beyond our balcony. It supposedly created 'atmosphere' at the pool (with no one there on a cool night in December). The staff, when made aware of the problem, TURNED OFF the music.
Genuine Expedia guest review
Response by Hilton Grand Vacations Suites on International Drive
We’re sorry to hear you had issues during your stay with us and want you to know this is not the type of experience we aim for our guests to have during their stay. We have passed this feedback on to the appropriate departments for correction. We hope you’ll give us the chance to make it up to you in the future should your travels bring you back to Orlando. Peter M. Merrill, General Manager HGV Orlando Resorts
Other trip Dec 23, 2014
Barbara
US
2.0 / 5Fair
"Bed stinks and no parking but good location"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    5.0
It looks very nice on the way in but the room is very basic and the bed is awful. It's def the worst Hilton I have ever stayed in. biggest issue is parking. There is no parking at night. Good location but I would not stay there again
Genuine Hotels.com guest review
Response by Hilton Grand Vacations Suites on International Drive
Thank you for your review. Peter M. Merrill, General Manager HGV Orlando Resorts
2 night romance trip Dec 19, 2014
Aaron
US
5.0 / 5Outstanding
"Great"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Nice pleasant people clean beaultful hotel near by every thing; We will definite come back
Genuine Expedia guest review
Response by Hilton Grand Vacations Suites on International Drive
Thank you for your wonderful review of our property. We are so glad to hear you enjoyed your time with us. We look forward to seeing you again in the future. Peter M. Merrill, General Manager HGV Orlando Resorts
Other trip Dec 21, 2014
Rafael
US
5.0 / 5Outstanding
"Wonderful getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We went on vacation as a getaway and we couldn't be happier with the service we received. The landscape was beautiful and the hotel you could tell was taken care of. All of the employees were nice and waved at you at you every time you passed and if you were waking they would pick you up and take you where you need to go. This hotel is located right next to I-4 and outlet malls and was a great place to stay. For couples or families they had everything you could need.
Genuine Hotels.com guest review
Response by Hilton Grand Vacations Suites on International Drive
Thank you so much for your kind words regarding your recent stay with us. We truly enjoyed having you as a guest and we hope our service and amenities will make us your first choice for accommodations the next time you travel to Orlando. Peter M. Merrill, General Manager HGV Orlando Resorts
5 night romance trip Dec 13, 2014
Amanda R
US
5.0 / 5Outstanding
"Overall A+"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved the hotel, accommodations, cleansiness, proximity to the disney parks and to the premium outlet mall.
Genuine Hotels.com guest review
Response by Hilton Grand Vacations Suites on International Drive
Thank you for your wonderful review of our property. We are so glad to hear you enjoyed your time with us. We look forward to seeing you again in the future. Peter M. Merrill, General Manager HGV Orlando Resorts
1 night family trip Dec 12, 2014
Alejandra
US
4.0 / 5Excellent
"Nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Hotel was nice and staff was great. Few negatives though. I limited parking but they do offer a golf cart shuttle. Main issue is walls are paper thin and you can hear everything going on in next room and outside your door.
Genuine Expedia guest review
Response by Hilton Grand Vacations Suites on International Drive
Thank you for your review. We look forward to seeing you again in the future. Peter M. Merrill, General Manager HGV Orlando Resorts
Other trip Dec 15, 2014
Roy
US
5.0 / 5Outstanding
"Good choice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
One week stay. Comfortable room with refrigerator and microwave. On premises Tuscan Grill food was good and reasonable price plus many other restaurants nearby.
Genuine Hotels.com guest review
Response by Hilton Grand Vacations Suites on International Drive
Thank you so much for your kind words regarding your recent stay with us. We truly enjoyed having you as a guest and we hope our service and amenities will make us your first choice for accommodations the next time you travel to Orlando. Peter M. Merrill, General Manager HGV Orlando Resorts
7 night romance trip Dec 1, 2014
Scott
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Nice trip here, hope I can stay here fore more days!
Genuine Expedia guest review
Response by Hilton Grand Vacations Suites on International Drive
Thank you for your wonderful review of our property. We are so glad to hear you enjoyed your time with us. We look forward to seeing you again in the future when you have more time to stay with us! Peter M. Merrill, General Manager HGV Orlando Resorts
Other trip Dec 9, 2014
A Traveler
US
5.0 / 5Outstanding
"My new favorite hotel in Orlando."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great prices, quick check in, cozy rooms, free parking perfect location by the outlets.
Genuine Expedia guest review
Response by Hilton Grand Vacations Suites on International Drive
Thank you so much for your kind words regarding your recent stay with us. We truly enjoyed having you as a guest and we hope our service and amenities will make us your first choice for accommodations the next time you travel to Orlando. Peter M. Merrill, General Manager HGV Orlando Resorts
Other trip Dec 9, 2014
melissa
US
5.0 / 5Outstanding
"getaway"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was great, parking was not good to say the least
Genuine Hotels.com guest review
Response by Hilton Grand Vacations Suites on International Drive
Thank you for your review. We look forward to seeing you again in the future. Peter M. Merrill, General Manager HGV Orlando Resorts
1 night romance trip Dec 4, 2014
Jack
US
4.0 / 5Excellent
"Very nice stay but know it's a Time Share."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The fact that this is a time share got past me when I booked it. If I had known, I probably wouldn't have booked us there. That being said, it is a BEAUTIFUL place. The staff were amazing with EVERY one of them smiling and acknowledging your presence. The room was spotless, as were the grounds. Always something going on by the pool as well. I was very worried about being "harassed" with timeshare sales pitches but I swear the woman was so nice, I couldn't say no! (and I am no pushover) We went, listened and politely declined but I have to say, it was tempting.
Genuine Expedia guest review
Response by Hilton Grand Vacations Suites on International Drive
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope to you’ll stay with us again when your travels bring you back to Orlando. Peter M. Merrill, General Manager HGV Orlando Resorts
Other trip Dec 5, 2014
Wendy
US
5.0 / 5Outstanding
"Awesome room and location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Pillows were wierd and a bit uncomfortable..otherwise the suite was large clean and well appointed..huge jaccuzzi in room was very clean and inviting..great location close to all things you would need to see in Orlando
Genuine Hotels.com guest review
Response by Hilton Grand Vacations Suites on International Drive
Thank you for your wonderful review of our property. We are so glad to hear you enjoyed your time with us. We look forward to seeing you again in the future. Peter M. Merrill, General Manager HGV Orlando Resorts
3 night romance trip Nov 24, 2014
A Traveler
US
4.0 / 5Excellent
"Good hotel"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Excellent location right next to the mall and across the street from Public supermarket. Room was OK - folding bed not all that comfortable (had 1 bedroom suite for family of four). All surfaces were very dusty.
Genuine Expedia guest review
Response by Hilton Grand Vacations Suites on International Drive
Thank you for your review. Peter M. Merrill, General Manager HGV Orlando Resorts
Other trip Nov 28, 2014
YH
US
5.0 / 5Outstanding
"Excellent!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent option. Big room, equipped kitchen, very well located, ideal for family!!!
Genuine Hotels.com guest review
Response by Hilton Grand Vacations Suites on International Drive
Thank you for your wonderful review of our property. We are so glad to hear you enjoyed your time with us. We look forward to seeing you again in the future. Peter M. Merrill, General Manager HGV Orlando Resorts
2 night romance trip Nov 9, 2014
A Traveler
US
5.0 / 5Outstanding
"Lovely Experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It was a great experience, the rooms were very clean and beautifully decorated. The staff was courteous and helpful.
Genuine Expedia guest review
Response by Hilton Grand Vacations Suites on International Drive
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope to you’ll stay with us again when your travels bring you back to Orlando. Peter M. Merrill, General Manager HGV Orlando Resorts
Other trip Nov 25, 2014
Glo
US
5.0 / 5Outstanding
"Nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice hotel will definitely recommend it
Genuine Hotels.com guest review
Response by Hilton Grand Vacations Suites on International Drive
Thank you for your wonderful review of our property. We are so glad to hear you enjoyed your time with us. We look forward to seeing you again in the future. Peter M. Merrill, General Manager HGV Orlando Resorts
1 night business trip Nov 19, 2014
Ivan
US
5.0 / 5Outstanding
"Rushed Business Trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I arrived very late. Wished I had been able to spend more time here as it is beautiful. I would consider returning for a family vacation. Room was very comfortable - spotless. Nice amenities. I was here during off-season so quiet. The complex is very large, so I imagine during peak tourist season it may get crowded.
Genuine Hotels.com guest review
Response by Hilton Grand Vacations Suites on International Drive
Thank you for your wonderful review of our property. We are so glad to hear you enjoyed your time with us. We look forward to seeing you again in the future. Peter M. Merrill, General Manager HGV Orlando Resorts
1 night business trip Nov 6, 2014
Kathleen
US
5.0 / 5Outstanding
"Beautiful hotel centrally located"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My wife and I had an AMAZING experience!!! Would DEFINATELY RECOMEND TO OTHERS!!
Genuine Expedia guest review
Response by Hilton Grand Vacations Suites on International Drive
We are thrilled to hear you had such an amazing experience during your recent stay with us, thank you for taking time out of your busy schedule to write your review. Our desire to make you feel at home when you are away from home is what drives us. We look forward to seeing you again in the future! Peter M. Merrill, General Manager HGV Orlando Resorts
Other trip Nov 1, 2014
josh
US
3.0 / 5Good
"review for hilton"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
their complimentary breakfast is not real it's a gimmick to make you go and do this 90mins preview to buy a property. this shouldn't be like that,most hotel has free breakfast without any of those BS. I don't like the 2door rooms I can hear the people from the other room. parking is worse especially at night couldn't get any parking spots
Genuine Expedia guest review
Response by Hilton Grand Vacations Suites on International Drive
We’re sorry to hear you had issues during your stay with us and want you to know this is not the type of experience we aim for our guests to have during their stay. We have passed this feedback on to the appropriate departments for correction. We hope you’ll give us the chance to make it up to you in the future should your travels bring you back to Orlando. Peter M. Merrill, General Manager HGV Orlando Resorts
Other trip Oct 31, 2014
A Traveler
US
5.0 / 5Outstanding
"GREAT"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
IT WAS MY 60TH BIRTHDAY AND I ENJOYED EVERY MINUTE. THERE WERE SOME RENOVATIONS GOING ON WHICH WE WEREN'T TOLD BEFORE OUR VISIT BUT THE STAFF WAS WONDERFUL. I REALLY LIKED ALL THE ACTIVITIES THAT WERE GOING ON EVERYDAY AND WILL DEFINITELY COME BACK.
Genuine Hotels.com guest review
Response by Hilton Grand Vacations Suites on International Drive
Thank you for your wonderful review of our property. We are so glad to hear you enjoyed your time with us. We look forward to seeing you again in the future. Peter M. Merrill, General Manager HGV Orlando Resorts
2 night romance trip Oct 24, 2014
Joann
US
5.0 / 5Outstanding
"Looking forward to coming back!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was beautiful, the rooms really were great little apartments, it gave the feel of being in a condo which is exactly what we were looking for!
Genuine Hotels.com guest review
Response by Hilton Grand Vacations Suites on International Drive
Thank you for your wonderful review of our property. We are so glad to hear you enjoyed your time with us. We look forward to seeing you again in the future. Peter M. Merrill, General Manager HGV Orlando Resorts
1 night romance trip Oct 27, 2014
David
US
5.0 / 5Outstanding
"Excellant Hotel & Resort"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Our first room on the 7th floor was great and everything until you walked out on the balcony and heard the air-conditioner roaring. Called front desk and they made it right immediately, 1st floor next to the pool, couldn't have asked for a better location. Better than that was the service we received out lounging by pool and the bar was closed so we asked if we could get a drink and this very nice girl jumped right on it (with a smile I might add). Great place to rest and the wall are so thick you hear nothing from the rooms next to you. Loved it and if I ever go back to Orlando, Florida this will be the place I stay at.
Genuine Hotels.com guest review
Response by Hilton Grand Vacations Suites on International Drive
Thank you for your wonderful review of our property. We are so glad to hear you enjoyed your time with us. We look forward to seeing you again in the future. Peter M. Merrill, General Manager HGV Orlando Resorts
7 night romance trip Oct 18, 2014
Karen
US
5.0 / 5Outstanding
"Disney Vacation Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Awesome hotel, and location. Near outlet shops, near the freeway. About two miles away from Disney. this is a Vacation Club property, so be prepared for "the call" about going to see other properties with the lure of park tickets and or gift cards for shopping
Genuine Hotels.com guest review
Response by Hilton Grand Vacations Suites on International Drive
Thank you for your review. We look forward to seeing you again in the future. Peter M. Merrill, General Manager HGV Orlando Resorts
3 night family trip Oct 13, 2014
juan
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great place, rooms. And staff. Best part wS the shuttle which took us to the Epcot Food & Wine Festival! Will definitely be back.
Genuine Expedia guest review
Response by Hilton Grand Vacations Suites on International Drive
Thank you for your wonderful review of our property. We are so glad to hear you enjoyed your time with us. We look forward to seeing you again in the future. Peter M. Merrill, General Manager HGV Orlando Resorts
Other trip Oct 17, 2014
A Traveler
US
5.0 / 5Outstanding
"Beautiful hotel,close to Disney and Universal"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very beautiful, staff was friendly. Close to outlets and other stores and restaurants. Only complaint would be the shuttle to the parks there is only three times for pick and a return. We would stay here again or any other Hilton grand vacations
Genuine Expedia guest review
Response by Hilton Grand Vacations Suites on International Drive
We are thrilled to hear you had such a fantastic time during your recent stay with us, thank you for taking time out of your busy schedule to write your review. Our desire to make you feel at home when you are away from home is what drives us. We look forward to seeing you again in the future! Peter M. Merrill, General Manager HGV Orlando Resorts
Other trip Oct 13, 2014
xavier
US
5.0 / 5Outstanding
"Sales"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
did not know that we would be presented with invitation to breakfast for sales info-this should be placed in the hotel info-would not have gone-still bowed out of this but only after repeated sales pitch to us
Genuine Hotels.com guest review
Response by Hilton Grand Vacations Suites on International Drive
Thank you for your review. We hope to see you again in the future. Peter M. Merrill, General Manager HGV Orlando Resorts
2 night romance trip Sep 19, 2014
william
US
4.0 / 5Excellent
"Honeymooners"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great location, friendly staff, and delicious food and drinks pool side
Genuine Hotels.com guest review
Response by Hilton Grand Vacations Suites on International Drive
Thank you so much for your kind words regarding your recent stay with us. We truly enjoyed having you as a guest and we hope our service and amenities will make us your first choice for accommodations the next time you travel to Orlando. Peter M. Merrill, General Manager HGV Orlando Resorts
6 night romance trip Sep 28, 2014
A Traveler
US
1.0 / 5Poor
"Horrible"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Worst day of my life thanks to the hilton. The way the run business is unbelievable.
Genuine Expedia guest review
Response by Hilton Grand Vacations Suites on International Drive
Please accept our apologies for the challenges you experienced during your stay with us. Please know this is a rare occurrence and we are dedicated to providing outstanding service to all guests. We hope you’ll give us the chance to restore your trust in us in your future travels. Peter M. Merrill, General Manager HGV Orlando Resorts
Other trip Oct 6, 2014
A Traveler
US
5.0 / 5Outstanding
"Superb! Loved it!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We loved everything the hotel and tbe area had to offer. So convenient and loved that a deli and pizza place were within the hotel and that there was easy access to the outlets. No complaints whatsoever about the room itself and loved that it offered a washer/dryer inside, very convenient. The pool (both of them) was clean and great tenperature and saw that at night they played a movie in the clubhouse pool and the arcade was open til very late. My husband enjoyed playing pool until 2 am. Also the neighborhood has EVERYTHING so close by from convenient stores, groceries, gift shops and restaurants. We will be staying there again very soon!!
Genuine Hotels.com guest review
Response by Hilton Grand Vacations Suites on International Drive
Thank you so much for your kind words regarding your recent stay with us. We truly enjoyed having you as a guest and we hope our service and amenities will make us your first choice for accommodations the next time you travel to Orlando. Peter M. Merrill, General Manager HGV Orlando Resorts
4 night romance trip Sep 29, 2014
Ashley
US
5.0 / 5Outstanding
"First florida trip"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We were expecting a nice place to stay and were pleasantly surprised with just how well they maintain their properties. We had a one room king suite with a full kitchen and screened in porch. The apt had all of the necessary utensils and items needed to cook or bake. We had a full size fridge and freezer, as well as our own washer and dryer. The room was beautifully decorated and has given us ideas on how to do our home.
Genuine Expedia guest review
Response by Hilton Grand Vacations Suites on International Drive
We are thrilled to hear you had such a fantastic time during your recent stay with us, thank you for taking time out of your busy schedule to write your review. Our desire to make you feel at home when you are away from home is what drives us. We look forward to seeing you again in the future! Peter M. Merrill, General Manager HGV Orlando Resorts
Other trip Oct 4, 2014
A Traveler
US
5.0 / 5Outstanding
"Outstanding"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Beautiful! Just a beautiful property and romantic for any special occasion. The hotel was under construction, however, it never disturb us and if you didn't see the workers you would have never knew they was on the property.
Genuine Expedia guest review
Response by Hilton Grand Vacations Suites on International Drive
Thank you so much for your kind words regarding your recent stay with us. We truly enjoyed having you as a guest and we hope our service and amenities will make us your first choice for accommodations the next time you travel to Orlando. Peter M. Merrill, General Manager HGV Orlando Resorts
Other trip Oct 3, 2014
Me
US
5.0 / 5Outstanding
"Way beyond expectations"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Beautiful room, great view, excellent value. Staff very friendly. Can't wait to come back!!
Genuine Expedia guest review
Response by Hilton Grand Vacations Suites on International Drive
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope to you’ll stay with us again when your travels bring you back to Orlando. Peter M. Merrill, General Manager HGV Orlando Resorts
Other trip Oct 2, 2014
Jeff
US
2.0 / 5Fair
"Not a hotel - condo complex!"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
The property is pleasant to look at. On arrival a little confused as it's clearly a vacation resort/condo complex. Check in personnel rude and unprofessional. Room was adequate though having a noisy refrigerator kept us both awake all night. Not a Hilton quality property. Requested a balcony got a dark, dingy and dirty patio. Would not return.
Genuine Expedia guest review
Response by Hilton Grand Vacations Suites on International Drive
Please accept our apologies for the challenges you experienced during your stay with us. Please know this is a rare occurrence and we are dedicated to providing outstanding service to all guests. We hope you’ll give us the chance to restore your trust in us in your future travels. Peter M. Merrill, General Manager HGV Orlando Resorts
Other trip Oct 2, 2014
Lisa
US
5.0 / 5Outstanding
"I love it! Very confortable, clean, near the parks"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Close to the parks, prime outlets, a publix and gas station, the room was very comfortable and clean, the staff was very friendly, ill return for sure!
Genuine Expedia guest review
Response by Hilton Grand Vacations Suites on International Drive
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope to you’ll stay with us again when your travels bring you back to Orlando. Peter M. Merrill, General Manager HGV Orlando Resorts
Other trip Oct 1, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We came for a few days to sit by the pool. It was nice that we could always get a chair anywhere around the pool. The water was perfect!
Genuine Expedia guest review
Response by Hilton Grand Vacations Suites on International Drive
Thank you for your review of our property. We are so glad to hear you enjoyed your time with us. We look forward to seeing you again in the future. Peter M. Merrill, General Manager HGV Orlando Resorts
Other trip Sep 30, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
This was an awesome place to stay while visiting Disney
Genuine Expedia guest review
Response by Hilton Grand Vacations Suites on International Drive
Thank you for your review. We look forward to seeing you again in the future. Peter M. Merrill, General Manager HGV Orlando Resorts
Other trip Sep 30, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice location, close to everything!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
I really love the place, quit (September), nice, next to the outlets, close to the parks, great to stay all day and all night without going out of the resort. We rented a car because the plan was visit the parks too, but if you plan is resting, going to shopping...please do not rent a car, you won't need it! Few Restaurants very close at walking distance too. Food in the resort is good, nothing too fancy. People very friendly too. lucky we had a nice weather.
Genuine Expedia guest review
Response by Hilton Grand Vacations Suites on International Drive
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope to you’ll stay with us again when your travels bring you back to Orlando. Peter M. Merrill, General Manager HGV Orlando Resorts
Other trip Sep 29, 2014
Claudia
US
5.0 / 5Outstanding
"Excellent Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The best bang for your buck.
Genuine Hotels.com guest review
Response by Hilton Grand Vacations Suites on International Drive
Thank you for your review. We look forward to seeing you again in the future. Peter M. Merrill, General Manager HGV Orlando Resorts
1 night trip Sep 21, 2014
Sam
US
5.0 / 5Outstanding
"Wonderfully relaxing place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We intentionally booked in September, knowing there it was likely to be less crowded than the summer months. The location is fantastic for anyone visiting the Orlando attractions. And given the amount of cars we saw after 11 PM compared to the rest of the day, i'd say many already know that. However, this resort is fantastic! There are daily events at the resort. The pools and other amenities are clean an well cared for. The staff is friendly and responsive. The room was quiet, clean and comfortable. The resort supplies pots, pans and dishes. However, if you plan on leftovers, bring or buy some plastic containers. I would stay again in a heartbeat.
Genuine Hotels.com guest review
Response by Hilton Grand Vacations Suites on International Drive
We are thrilled to hear you had such a fantastic time during your recent stay with us, thank you for taking time out of your busy schedule to write your review. Our desire to make you feel at home when you are away from home is what drives us. We look forward to seeing you again in the future! Peter M. Merrill, General Manager HGV Orlando Resorts
5 night trip Sep 14, 2014
Alienduck
US
4.0 / 5Excellent
"Nice property. Excellent service."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
The service was excellent. Everyone was very helpful. The room and the pool were very clean. The only issue is that the parking was was difficult on 4 of the 9 nights that we stayed. It is a very large property, but the parking was full by10 pm, so we had to park and walk about a half mile away according to our Google app. After long walking days at the amusement parks, that was not pleasant. Other than that, it was an excellent stay.
Genuine Expedia guest review
Response by Hilton Grand Vacations Suites on International Drive
Thank you for your review of our property. We are so glad to hear you enjoyed your time with us. We look forward to seeing you again in the future. Peter M. Merrill, General Manager HGV Orlando Resorts
Other trip Sep 23, 2014
Suzanne
US
5.0 / 5Outstanding
"amazing stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
One of the most amazing hotels ever. I would stay there again in a heartbeat.
Genuine Hotels.com guest review
Response by Hilton Grand Vacations Suites on International Drive
Thank you for your wonderful review of our property. We are so glad to hear you enjoyed your time with us. We look forward to seeing you again in the future. Peter M. Merrill, General Manager HGV Orlando Resorts
1 night business trip Sep 17, 2014
Jen
US
5.0 / 5Outstanding
"consistency brings us back"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is our second stay here overall outstanding, we highly recommend this hotel great family oriented n clean n safe staff overall courteous n friendly whatever management is doing keep it up n we'll keep coming back Thank you
Genuine Hotels.com guest review
Response by Hilton Grand Vacations Suites on International Drive
We are thrilled to hear you had such a fantastic time during your recent stay with us, thank you for taking time out of your busy schedule to write your review. Our desire to make you feel at home when you are away from home is what drives us. We look forward to seeing you again in the future! Peter M. Merrill, General Manager HGV Orlando Resorts
5 night romance trip Sep 13, 2014
A Traveler
US
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