"A nice place to visit but..."
I typically stay at Hilton properties because they are consistently of a high quality. While the Hilton Grand Vacation Suites do have many customer friendly features, I was disappointed with my recent stay for several reasons. Little things like the water in the bathroom faucet making sounds like frogs, the shower being so loud one couldn't hear the […] TV at high volume even with the bathroom door closed, the bathtub faucet dripping, having to flush the toilet twice each time it was used, having a dirty towel on arrival and then only being provided with one bath towel per day per guest (this is not the kind of weather that makes one shower per day desirable), having the smell of bacon drifting into the room through the ventilation system, and the persistent sales people trying to get me to attend their sales presentation. And finally, discovering at the last moment that check out was at 10am with a $25 penalty (and higher) if you check out after 10am. Just not what I am used to when staying at a Hilton property. Read moreGenuine Expedia guest review
One of the best hotels in Orlando area, Service was outstanding, staff was on top of their game.Genuine Expedia guest review
"Very nice and freindly staff"
Nice stay they very clean newer rooms with comfy bed I would stay again any timeGenuine Expedia guest review
"Great location, terrible parking"
Nice place to stay with family. Walking distance to Outlet Mall, and restaurants. Parking was difficult later in the evening, shuttles available but inconvienent. Room was very clean and comfortable. If booking, opt for the one bedroom versus the studio, washer and dryer and full kitchen would have been nice.Genuine Hotels.com guest review
"Short and Enjoyable Stay"
My daughter and I stayed for a few nights to attend a trade show. We were greeted with courtesy and professionalism. The room had all the amenities needed and was quite comfortable. We enjoyed spending some time by the pool and chatting with other guests. Overall, it was a very pleasant experience. We would definitely choose this hotel again for future […] visits to Orlando. Read moreGenuine Hotels.com guest review
Best hotel we've stayed in. Highly recommend it.Genuine Hotels.com guest review
"Beautiful rooms and grounds."
Had a little difficulty switching the reservation, which is why it received four stars. However, the room was spotless and the grounds were lovely.Genuine Expedia guest review
Our stay was good enough...My only wish is that they had real creamer for the coffee, more towels..They give you one set only for each person (we could have asked for more to be delivered, our stay was only one night). I was expecting a robe in the room..I forgot PJ's and bc it had a four star rating I guess I thought there would have been a robe. No […] food to buy in the fridge. Those things might seem small but when your paying over a hundred dollars a night I expect it. The beds are very comfortable and the room was very clean..and we had a nice view outside our window by water so thats why I will give it 4 stars. Read moreGenuine Hotels.com guest review
This was my first time. My stay was very enjoyable.Genuine Expedia guest review
"Great hotel. Starbuck's/Waffles"
We had the King Suite (2 adult/2 children). Full kitchen was a plus. Way too many speed bumps in the parking lots. No kidding like every 20 yards. Big complex of seven buildings. Hotel staff very very friendly, helpful and polite. They were awesome (front desk/bellhops/painters). Landscape was beautiful. Starbucks coffee pricey in the off lobby grill/food […] room but the Belgian waffle was flawless and yummy. Right next to the massive outlet mall. Good if you are a shopper, bad if you want to avoid traffic. Add 30-45 minutes to your travel times in and out of the area. Terrible traffic jams every day. Get out early and come back late to miss the traffic. It a nice complex but too congested for us to return. Read moreGenuine Expedia guest review
"Clean comfortable hotel"
We loved our stay. The facilities were beautiful, we definitely felt like we were on vacation. We only wish we could have enjoyed the hotel more as we were at parks all day every day. We will definitely stay here again!Genuine Expedia guest review
"Timw Share Trap"
We recently stayed here an found that it was a tourist trap. They were more interested in selling time shares than catering to your average vacationer. The facility is off the beaten path. You had to call for a ride to go to the main pool or restaurants. The bar drinks were overpriced and the wait staff extremly rude.Genuine Expedia guest review
The hotel was gravy in the navy, truly a beautiful place to just relax and ideal for vacations with a partner or family alike!Genuine Hotels.com guest review
"all the comforts of home"
loved it! perfect place to stay when in Orlando... will def stay again!Genuine Hotels.com guest review
"beautiful property and hotel with lots to do"
you can stay at the hotel and it has so many daily activities you never need to leave..yet is surrounded by other attractions to keep busy as well....we will definitely be going back here for future staysGenuine Expedia guest review
Very clean and well maintained. Service excellent. Located near outlet shopping...was a big plus for us!Genuine Hotels.com guest review
My husband and I have stayed at this hotel twice and both times the rooms were clean, modern, and comfortable. This past trip was a surprise and my husband was very pleased that we stayed here again. I upgraded the room for a few extra dollars and booked the king suite with an in room jacuzzi, full sized kitchen, and washer and dryer. It was perfect […] and we will be returning. The location is fantastic; we are annual passholders to universal studios. Very nice area, not scary or shady at all. The one and only complaint we have is that the walls are very thin, and our neighbors were a family of at least 5 who woke up everyday around 6 and blared music. Do not pass up this fantastic resort. Read moreGenuine Expedia guest review
a wonderful vacation spot. A stove would have been Nice.Genuine Expedia guest review
"Great Location. Great staff. Great for families."
Great Location. Great staff. Great for families. I recomment it!Genuine Expedia guest review
The bed sheets were not changed everyday. Otherwise is a hotel I would go back again.Genuine Expedia guest review
"Hotel GREAT, service not so."
The hotel and surroundings is beautiful. Tried to contact the front desk on 3 occassions and no answer after letting it ring 10-15 minutes. No washed cloths delivered caused some difficulty in showering. Called Maid Service and they brought up clean ones 1/2 hour later. Not acceptable.Genuine Hotels.com guest review
"just a getaway ...."
The staff was very welcoming with me the people at the front desk was friendly made me feel "at home" the rooms are nice kinda small but up todate !Genuine Hotels.com guest review
Highly recommended! Great price and value. We barbecued everyday we stayed here as they have wonderful weber grills out back. Fantastic whether you're using during a work trip or a family get-away. 5 stars all around. The staff was extremely helpful as well and I'm going to use again in the future.Genuine Hotels.com guest review
"2013 Visit to Hilton Grand"
We love this hotel!! This is the 2nd time we have stayed here and would come back again!! Love the Location, Love the Hotel itself and having everything so close by-Nice & quiet with beautiful views!!Genuine Expedia guest review
The grounds and pools are fabulous. Far exceeded my expectations..Genuine Hotels.com guest review
clean beautiful resort close to attractions. studio or suite with micro and refrig. free wifi. great pool area.Genuine Hotels.com guest review
Great stay, I will highly recomend itGenuine Hotels.com guest review
Hotel was clean and well kept. Good location to attractions, shopping and restaurants. Service of staff was very attentive.Genuine Expedia guest review
"Great hotel, ugly traffic situation"
As some other posters have noted, traffic on International Drive is a horror, especially trying to track back to I-4 from the hotel. You would do well to a) add 30 minutes onto your expected travel time, b) look online for the Mass schedule at Mary, Queen of the Universe Catholic church--it IS a factor. If you do those things you won't be gnawing the […] steering wheel as you move at a snail's pace down International Drive. Room was awesome. Staff was extraordinarily nice and helpful. Parking is free. FREE!!! If you get back after 11pm, you are going to be walking a ways to your room--just plan for it. It's free. We had a great off-season stay and will return. Read moreGenuine Hotels.com guest review
Could get much better overallGenuine Hotels.com guest review
"Bad second experience"
Had a good experience the first time, so went back again, but experience was really bad this time. Requested for early check in, room close to outlet mall via email before arrival. Email was not replied. Check in guy told us that room was fantastic, close to outlet mall with lake view. Room we had I figure was probably just as far from the mall as it […] could be. Couldn't see lake at all. Felt cheated immediately upon check in. Bed was horrible with almost no support to the back. Cupboard in bathroom is stained. Shower curtain rack extremely rusty. Water pressure is high but volume is low. Read moreGenuine Expedia guest review
"Great location for off-season visit"
Excellent value. Near Disney, Univeral and all other attractions. Very good gated security. Quite, clean environment.Genuine Expedia guest review
This is a wonderful place! Has everything you need in a vacation resort near Disney. The pool was especially nice, and there are activities all day long. Premium Outlets right next door that is less than 5 minute walking distance away.Genuine Hotels.com guest review
"Close to Disney and shopping!"
We were amazed when we checked in and found a suite awaiting us. The full kitchen was awesome to have...especially in Florida where it's nice to not have to eat every meal out. The added bonus was the hotel being right next door to the Premium Outlet Mall. While some of our party used the car for a conference, the rest were able to walk over and shop. […] I would recommend the Hilton Grand Vacation Suites to anyone! I will definitely use them again. Read moreGenuine Expedia guest review
"Nice Hotel for Pool Time"
The hotel and pool were gorgeous and the staff was helpful. Just a word to any other young people, though-- this is a retirement community. Maybe not officially, but we were the youngest people here by about half a century (really), and I hadn't seen anything in reviews to give me that impression before we booked. So, while not a problem for us (looking […] for some quiet pool time to detox from work), it's definitely not a spring break/girls' trip kind of destination. It's a great deal, close to the parks and the service is great, so we'd definitely recommend it for a quiet vacation. Read moreGenuine Hotels.com guest review
"This Hotel Made my trip even better!"
When you book here you only see the select images and angles and you are never really sure what you will get in person. This hotel and the room I can say was bigger and better then I had anticipated. While my trip was packed with activities all 6 days I found myself trying to find a way to pack two days into one so I could enjoy one day just at the […] hotel. The weather ended up being a bit cold and my events took way to long to be able to do so. But this hotel made my vacation and stay even more enjoyable even though I was not there to enjoy all it had to offer. I give this hotel the highest rating but be aware it is far from everything. A rental car is advised though they do have a good cheep shuttle service for the major parks. Just be advised other than the outlet shopping mall there is nothing else in walking distance and other than the shuttle to the major parks taxis are pricey. $50 to the airport and pretty much $30-$100 each way anywhere else in Orlando. Having a car there is advised. I called before booking and I felt the $9 round trip shuttle to all the parks would serve me better then renting a car. I still feel I made the right choice but to be honest even the front desk looked at me a bit shocked when I told them I did not need the parking pass. Read moreGenuine Expedia guest review
"Very close to shopping"
Right next door to outlet shopping mall. With minutes for Downtown Disney and Disney Boardwalk. Also close to Epcot. Really beautiful setting.Genuine Hotels.com guest review
"Great place to stay if you have a car."
Great price for such a nice hotel. It's definitely far enough away from other amenities that a car is an absolute must. Parking is a little tricky since the spots near the main entrances to each of the buildings fill up pretty quickly in the early evening, but we always managed to find a place to park within a building or two of where we were staying. […] The cleaning people did a great job, reception was friendly and accommodating. I would definitely stay here again if I was to come back to Orlando - you just won't find an equivalent place at this price point. Read moreGenuine Hotels.com guest review
"Great hotel for shopping."
It is very good! It looks like a garden.The staff is very nice.Genuine Expedia guest review
Beautiful property...man made lake is beautiful...hotel is in a great location..close to restaurants..right thru the parking lot to a great outlet mall...nicest property I have ever been to in Florida...will definetely stay their again!!! loved every bit of that property!!Genuine Expedia guest review
"Great weekend getaway!"
Hotel was wonderful, one of the most beautiful properties I've ever stayed!! Staff was very friendly and professional!Genuine Expedia guest review
We were very pleased with the Hilton. It was first class all the way. Everybody was very friendly, and our room was amazing. I would have enjoyed the whole vacation just relaxing in our room!!Genuine Expedia guest review
Definitely one of the best hotel stays I have ever had. The room was immaculate, very quiet (never heard any noise like door slamming or people talking in hallway. Beautiful grounds and pool areas!!!!! Absolutely loved it!!!!Genuine Expedia guest review
"Great Resort, Great location"
The only thing that was less than 5 star was the bed. It sagged in the middle which was less than ideal. Other than that the resort was outstanding. Will be staying there on our next visit.Genuine Expedia guest review
It was a beautiful place. Perfect!! Nice staff, clean, spacious place.Genuine Expedia guest review
Definitely would stay here again. Only regret is we didn't stay long enough to enjoy the amenities outside the room such as the pool or restaurants. Staff needs to smile more, especially at check in. This is a great place.Genuine Expedia guest review
Response by Hilton Grand Vacations Suites on International Drive Hi Donna, Thank you for reviewing Hilton Grand Vacations Suites on International Drive. We are so glad you enjoyed the amenities provided in your room. We look forward to your return the next time you're visiting Orlando!
Great hotelGenuine Hotels.com guest review
"Convenient to Premium Outlets"
Just down the road a great outlet center with lots of high end stores. Next time I will bring my own pillow.Genuine Hotels.com guest review
"Good for a weekend getaway."
The bartenders were great! The food was ok pub food. The pizza place on the other side of the complex was just ok; not worth the $30 for a lg and sm pizza.Genuine Expedia guest review
"great place to stay"
Great value, great location, beatiful place. The service and attention is so good you kinda feel uncomfortable jajaGenuine Expedia guest review
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