"Outstanding Hotel / Great for Disney !!"
Super clean. Nightly activities for children. Close to shopping mall.Genuine Hotels.com guest review
"Would stay here again."
It was a very pleasant stay. Clean room, pleasant staff.Genuine Expedia guest review
Hotel staffs were very kind and did a lot of service. I want to stay again!Genuine Expedia guest review
The hotel was magnificent, stayed here during Feb. of 2014 on our 10 year anniversary and was absolutely satisfied with all the hotel had to offer. The room was clean and the bed cozy. Walk across the bridge that was romantic at night time to the shopping mall. The pool was clean and quiet. Would recommend this to a friend and plan to bring my whole […] family next time for a longer stay. Read moreGenuine Expedia guest review
"Close to just about everywhere we wanted to go"
Staff was above and beyond the friendliest I have ever met... Every single encounter was a big smile have a great day... Etc. Beyond impressed!!Genuine Expedia guest review
We thoroughly enjoyed ourselves at the Hilton Grand Vacation Club. The hospitality is exceptional, the grounds are beautiful, the service was excellentGenuine Expedia guest review
"No Hospitality/ Accommodation Hotel"
This hotel was by far had the rudest people ever working there and they do anything to not accommodate their guest I have never seen so many unhappy people leave a hotel before. The staff looked annoyed at all times, on the first night when we checked in the front desk was annoyed because I was asking questions about the shuttle since I had called several […] time prior to my visit they never said anything about it being $9 per person and that there was no shuttle from the airport to the hotel after I had asked about it several times when I had called. The man that was checking us in was soo annoyed that he actually asked someone else to continue. Which the next man wasn't anymore helpful then the other guy. The food was over priced and horrible, we sat at the bar since the front desk wouldn't help us with telling us how much a taxi would be to go from the hotel to down the road. The bartender was so rude and looked very bothered that we had ordered food at 9 @ night even though the grill/bar is open until 11pm. This was the worst hotel and I recommend that no one that is looking for good service go there cause you will get nothing but attitude and not knowing anything. P.S. don't rent a car from the hotel had to wait 2hrs after I was told only 1 hr max. But that wasn't true and the people that were helping us wouldn't give us the number to hertz or the location!!! The only good thing about this hotel was cleaniness and comfort thats pretty much it!!! Don't stay here!!! Read moreGenuine Expedia guest review
"Not a Hilton just called one."
We have stayed in many hiltons prior to this one and was truly upset by the darkness of the rooms, No mirror that you can see yourself in, a toilet that was not cemented to the floor(they had to move us at 10 pm to another room. No real restaurant. NO Bar. and I could go on for much longer. I intend to contact Hilton on this matter and would never stay […] there again ever !!!!! Read moreGenuine Hotels.com guest review
"Great Resort !!!"
This place is close to everything. Shopping, restaurants, Disney, etc.... The only problem I had was with the bed and pillows. The bed was cheap and the pillows were even cheaper. But for the price, I will stay here again.Genuine Hotels.com guest review
"Nice hotel close to Disney"
My wife and I went there for one week. It is a great hotel. We felt we are living in apt instead hotel! Great price and great location.Genuine Expedia guest review
"All the comforts of home"
This is an excellent hotel with an extraordinary number of amenities available, including full kitchens, whirlpool baths and washer/dryer combos. It's a 15 minute drive from Disney World, Universal Studios or SeaWorld, and the surrounding area has all the shopping, restaurants and conveniences you'll need on your vacation. There are only two significant […] drawbacks that prevent me from giving it 5 stars. The first is the unfortunate parking situation. There is woefully inadequate parking at several of the outlying guest buildings. If you get back to the hotel any time after 8:00, you will not find a parking spot near your room. Instead, you'll need to park in the main lot about a half mile away. They offer shuttle vans to take you to your room, but we elected to walk every night, as the grounds really are very pretty. The second downside is that this is part of the Hilton Grand Vacations Club, which means you'll be subjected to pressure to join their timeshare program. Overly polite people may have trouble turning down their offer of a free continental breakfast and accompanying sales pitch, but you should do so. There are much better breakfast options in the area. Read moreGenuine Hotels.com guest review
"Great for a family"
Fun for the family while I worked at the convention center. Disney charges full price for admission even if you are only there for the last few hours.Genuine Hotels.com guest review
Great location. Loved the room and the walk aroung the lake was beautiful.Genuine Hotels.com guest review
Beautiful resort. Perfect location. Will absolutley stay here again.Genuine Hotels.com guest review
"Perfect place to stay, once you check-in!"
This place is just awesome! Great location, beautiful on a "lake" with some fountains inside and a walkway around it. 2 pools are nice, with good bar staff and daily events to keep you busy if you are not already. Location is perfect, so easy to get to the major roads and a quick simple ride to all the parks, Disney, Universial, Sea World, etc... The […] check-in time is very late in the day (4pm) and that is the only problem as you cannot depend on getting a nice room at a reasonable time, and the first girl we spoke with was rather unhelpful, though she proved to be the only one on staff as we ended up in a great room at about 3:30 when we asked another person for help at the desk. The pool staff seem eager to close up well before the close time of 11, with them adjusting our chairs to "closed position" after being in the hot tub for 5 minutes at about 9:30. These folks seemed the most put-off of all the staff though, and it wasn't intolerable, just unrelaxing at best. The king suite with the whirlpool was a super-comfortable room with the tub to wind down in after a long day walking at the parks... Read moreGenuine Expedia guest review
"Great easy getaway"
Great service, lovely grounds, wonderful time staff very friendly pool beautifulGenuine Expedia guest review
"Nice and cool place"
The hotel is one of my best hotel every thing is cool but it's so hard to find parking close to your unite at the night .Genuine Expedia guest review
"Nice hotel close to every park and mall"
The hotel is clean, and very close to the parks, staffs are very nice.Genuine Expedia guest review
Awesome hotel. Clerks are very receptive.Genuine Hotels.com guest review
"Gated Community With Nice Water View"
I enjoyed the gated community. If you can't find parking near your unit, be happy. The walk accross the bridge over the water is wonderful. I love this place. I will be back.Genuine Hotels.com guest review
Not all the TV channels were workinf . The WiFi wasn't very strong couldn't connect at times. And cell phone service wasn't good at all. But thats just me I need all that haha but overall an AMAZING place! Staff was friendly. Place was clean. They made you feel like you were always the #1 priority. Definitely will be coming back!Genuine Expedia guest review
"ABSOLUTELY BEAUTIFUL HOTEL"
This place was amazing! absolutely beautiful. The room was very clean and nice. I only have 2 arguments with this hotel. 1. The elevators are very very slow! and 2. There is not enough parking. We arrived at the hotel after midnight and the last thing we wanted to do was hunt a parking spot. We ended up having to walk from the front of the hotel to […] the very back of the hotel which was quite a walk. Other than that this hotel is amazing! Read moreGenuine Hotels.com guest review
Very nice quiet place to stay. Room was comfortable, the pillows were very nice down. Would be nicer if the tv was a little larger. Enjoyed the newspaper each morning. Only drawback was the amount of parking at the building, had to park a ways away because it filled up fast at night.Genuine Expedia guest review
"Thank you for the memories!"
We had a wonderful time. The room was spacious, updated, the kitchen was beautiful. And the hotel has a private gate entry to the huge outlet mall next door. Perfect!Genuine Hotels.com guest review
"Comfortable and convenient"
The rooms are very spacious and comfortable. And love the fact is right next door to the outlet mallGenuine Expedia guest review
"Great place and locación love the room!"
We love everything about this hotel the room..washer n dryer .,,real fridge,, close to everything can't ask for more was almost perfect only the parking was hard after 5pm u may have to walk a lot or take parking shuttle to get to your room,,, the rest I called perfect place to stay more with kids or family.Genuine Expedia guest review
My fiance and I stayed here for a quick getaway from the winter freeze. It was a pleasant experience. Our suite was clean, comfortable and very nice. We enjoyed the amenities as much as possible due to the brisk weather in Florida as well we were limited. We plan on coming back soon. A really nice place.Genuine Hotels.com guest review
"We stayed 4 nights"
From check in to check out the place was perfect, The ONLY gripe I would slightly mention is parking when you're in building 7. You absolutely need to be in a spot by 4 PM or your parking at a distant parking area. While not a terrible thing it was a small pain after shopping with the bags. We are in our early 50's so it didn't matter terribly but it […] would have been harder for a person a little older or with disabilities. But the rooms? What can I say, when we first entered the room my wife sounded like a little child getting a brand new much wanted gift. :) The hot tub was awesome. The kitchenette met all our needs and ended up saying us mucho dollars on eating out. The pizza from the restaurant was really satisfying. I would and will be staying at this place again when we visit Fla. in the near future. We got a great rate thru Expedia and could not have been happier with the hotel and its staff. Read moreGenuine Expedia guest review
Very impressed with hotel. Extremely professional and friendly service. Would definitely stay again.Genuine Hotels.com guest review
"Nice and cost efficient"
I revisited this place and felt happy with the stay once again. It is conveniently located to attractions in Orlando and well equipped to make the stay comfortable. If I have a chance to come back to Orlando, I will choose this place again.Genuine Expedia guest review
"Huge Complex lots of walking"
Very nicely done, tropical feeling tucked away behind the Outlet Malls. I would especially recommend this location to women that travel alone. Everything is at your doorstep without driving.Genuine Hotels.com guest review
The hotel is beautiful and all the areas are very well maintained. Kitchenette is very convenient and the screened balcony is a great spot to have breakfast or a drink. The staff is extremely attentive and helpful, also very well trained . The only observation from me is the Wifi is very week and I had to disconnect it several times to be able to use […] the internet or Facetime. And the elevator number 2 on Building 7 was out of order for the entire weekend. The hotel was completely booked, and we had to wait several minutes on the only working elevator. Read moreGenuine Hotels.com guest review
We has great customer service and the suite was fantastic. We were on the 5th floor so the view was gorgeous. Location was perfect although a little further from International Dr shopping & attractions than we thought, although the premium outlet mall was right next door so that was a bonus. Would definitely stay again!!Genuine Hotels.com guest review
In town for a show at the Orange County Convention Center. The Hilton Grand Vacation Suites is just about 3 miles from the center , but away from the hustle and bustle of the convention revelers. The Hotel has everything you could ask for including a very friendly staff. All staff members from the entrance gate , the front desk to those working on the […] grounds and all between greeted me with a warm hello or a wave as they were passing by. I truly had an enjoyable stay. When I will plan my next trip to Orlando, I will stay at the Hilton Grand Vacation Suites on International Drive! Read moreGenuine Expedia guest review
"Centrally located to our friends."
All employee's were wonderful. They always asked if they could do anything for us or if we needed anything. All done with a smile.Genuine Hotels.com guest review
My wife and I Spent 2 nights mid January 2014. The Staff were very friendly and helpful. There is nothing Grand or Hilton like about this place - someone has done a nice job on Photoshop with the lead advertizing picture and how it is rated as excellent i will never know. I'm guessing its more of a timeshare sort of place. I was in block 1 of 7 - which […] could definitely do with updating. Location wise there is an excelent Mall next door and a hundred restaurants about 4 miles away up International drive. Read moreGenuine Hotels.com guest review
Staff was super nice. Shower leaked and was lacking hothot water. Water at best was warm. Everything else maintenance wise i would rate 5.Genuine Hotels.com guest review
Stayed two nights. Room was very nice. Great value for 119 bucks. Parking can be hard to find at times. Clean and we'll maintained. Would stay again.Genuine Hotels.com guest review
Nice hotel, good facilities, close to parks and shopping mall. Well worth a stay if you get a good price.Genuine Expedia guest review
"Great Location with a Great Experience!"
Absolute beautiful facility for relaxation and access to everything Orlando and Disney. This was our 2nd two week stay and we will return again.Genuine Hotels.com guest review
"Great hotel staff was very friendly."
Hotel staff very friendly, great updated place. The hotel had activities everyday that was pretty cool. Great food. Also had a I guitarist with music which was great.Genuine Expedia guest review
"Perfect for disney"
Staff was friendly at check-in, unresponsive with an electrical issue. Price was right, awesome location.Genuine Hotels.com guest review
"Great room, friendly staff"
Everybody we encountered at the hotel was very friendly and polite. The 1 bedroom suite was amazing and well appointed with a full kitchen, washer/dryer and Jacuzzi tub. Just pass on the offer for a gift where you have to go to a vacation club presentation. They claim it is low pressure, but quite the opposite was true. Next time I'll just pay the extra […] $100 admission to Disney instead of having to say 'no' to a sales rep 80 times. Overall, I would recommend this hotel to just about any kind of traveler, but somebody who is staying multiple nights will probably benefit most. Read moreGenuine Expedia guest review
I can't complain. This place is amazing.Genuine Hotels.com guest review
"Nice hotel close to all activities"
I would repeat my trip to the same hotelGenuine Expedia guest review
The resort was amazing! Extremely clean,convenient most of all affordable. You really get a lot for your money at this resort. My wife and I brought our 3 year old to disney for the first time and we were greeted with balloons and a pirate sword and eyepatch for my son when we checked in. It really started the trip off on a high note. This is only one […] small gesture that made the stay incredible. I would highly recommend it to anyone who wants a luxury experience for a very inexpensive price. Read moreGenuine Hotels.com guest review
"Getaway for Christmas!"
Stayed here for 3 days and it was probably the first time I have even seen such a beautiful, clean, room and grounds,with a very friendly staff to match. Will tell everyone who is looking for a place in Orlando. There is no place better,stay here if you want to enjoy the best accommodations.Genuine Expedia guest review
"Great location great room"
Loved this hotel resort next to prime outlets and great view from 4 floor Had a full kitchen but also plenty of place to eat with in 15 minute driveGenuine Expedia guest review
Its a great property with superb location !!Genuine Hotels.com guest review
"Beyond my expectations"
My mother and I stayed here for two days but wished we could've stayed longer. It looks more like a condo and very nice at that with a lovely water view/patio and a large jacuzzi which I had the pleasure to use. In addition it's with in walking distance to the upscale outlet, and local markets. Overall, we enjoyed our stay and plan to re-visit in the […] future. Read moreGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )