Hilton Garden Inn Outer Banks/Kitty Hawk - Kitty Hawk

water in pool was cold and hot water tub too hot. since it was too cold to swim outside, we were disappointed when we couldn't enjoy indoor pool either

Genuine Hotels.com guest review

We enjoyed every minute of our stay. The staff was very friendly and accommodating to our needs. The only negative was that our balcony was right over the air conditioning vents and drowned out the sound of the ocean, which we were hoping to hear. We still had a partial view of the ocean and overlooked the courtyard, fire pit and pool.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Location great

Genuine Hotels.com guest review

We had a wonderful time! Staff is friendly & helpful, and the grounds were awesome for lounging by the pool and exploring the beach. The rooms were well appointed, comfortable, attractive and very clean. The location was near shopping, restaurants and the main strip of the Outer Banks. We will return and recommend this hotel to our family & friends. […] Thank you for helping to make our vacation great! Read more

Genuine Hotels.com guest review

Over price daysinn with good location

Genuine Hotels.com guest review

We loved it. Great location. Great service. Very friendly. Lots of fun things for kids to do. We had lots of space in our room. Pools were very well maintained too. It was a beautiful hotel. Great access to the beach. We loved our stay and would definitely come back or recommend to others.

Genuine Hotels.com guest review

We had a long trip in, wanted to unwind with cocktail and the bar closed at 9:00 pm. Our only option was to purchase singles of beer or wine or leave the hotel.

Genuine Hotels.com guest review

The hotel is right next to the water so during nights the sound of waves is some what quite noticeable. Depending on the liking, it can be either good or bad. The location of the hotel is very convenient. There are places for breakfast, lunch, dinner, and rite aid across the street. Jockey's Ridge state park and wright's brothers memorial are within […] 30 minutes drive. Unbeatable location. Hotel itself is in pretty decent condition. The room is spacious and clean. Used the fitness center, which in my opinion, has very good equipments let it be aerobics or weights. Didn't use the pool, but constantly saw people go in and out. Might be crowded with kids during summer time. Overall, I enjoyed my stay at the hotel. Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

The hotel itself and the room was clean and in fair condition. However the customer service was poor! I would not stay at this hotel again. When we arrived at 2:00pm our room was not ready. They promised to call us when the room was ready. Well, I went back to the desk an hour and a half later and asked if the room was ready...what do ya know it was. […] Very fustrating. Then we were put next to a group of roudy teenagers and asked to change room. They were able to accomidate the change however once again it took until 4-5pm the next day for us to get into the other room. There were no appologies from the staff, no nothing. This may be understandable in a very busy season but this was April! Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Only problem was when we got there they said our room would be only partial view and not ocean front. When we complained that we were promised ocean front they said they had troubles before with you guys relating to this. But all was made good when they switched our rooms. So not sure how to factor that but could have been writing a different review […] if they had not made the switch. Thanks Read more

Genuine Hotels.com guest review

Hotel room and front desk staff were great. Sunday brunch was a mess long lines and incredibly unorganized. We were in the front of the line and waited 30 minutes just to be informed that they couldn't accommodate us!

Genuine Hotels.com guest review

loved it!!!!

Genuine Hotels.com guest review

Even though I thought the view was supposed to be facing the ocean, not on the side of the hotel, the view was still fantastic. My husband & I enjoyed our stay. It was close enough to a variety of restaurants and shops. I would recommend this hotel to anyone wanting to stay in the Outer Banks

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

We have stayed at this hotel a few times. It is always our first choice. Beautifully decorated, very clean, wonderful service, friendly staff. Only slight issue we had with our room was that our tub didn't drain well. But we told them of the issue and they took care of it. Pillows are a little soft. Only an issue if you like a firm pillow. Over all […] a great place to stay. Read more

Genuine Expedia guest review

I have to travel to Kitty Hawk a couple of times a year, and this is the best hotel in the area, especially during the off season - when other hotels start to smell musty as the their rooms are not frequently used. In the peak season, the rates are more than I can justify to my employer, but in the winter it is nice to be able to wake up and see the […] sun coming up over the ocean. Of course, the view and the cleanliness do come at a premium. Read more

Genuine Hotels.com guest review

The Hilton Garden Inn is right on the beach. It was still too cold for swimming but the view was great. The staff was very friendly and the rooms are very spacious. The lobby and the rooms are beautiful. I will definitely stay there again when I return to the Outer Banks.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Lovely view from our oceanfront room, friendly staff, 24 hr coffee and loved the fitness center and the location.

Genuine Expedia guest review

Great hotel, great location. Free parking with really good cookies at the front desk. Clean, convenient, and very nice. I've stayed there before and I will stay there again. Excellent.

Genuine Hotels.com guest review

The welcome desk, roomservice and waiting staff were very pleasing, quick with service and helpful with information. The lobby is a great place to wait in front of the fire and read the papers. The room was quiet, no disturbances in the halls etc. The restaurant served good food and the service was excellent. The atmosfere was welcoming, helpful and […] pleasant. Thank you! Dr and Mrs W.K.Wassink Read more

Genuine Expedia guest review

Excellent hotel with very friendly staff. The rooms with the view to the ocean are amazing.

Genuine Expedia guest review

Well, we went in the off season (XMAS week). There were very few guests at the hotel, which made it so quiet and relaxing. We got great rates, so we had a first floor walk out patio room which literally was parked right in front of the hotel's pier and the sand. Hands down best hotel location I ever had outside of staying in Jamaica. Romm was adequate, […] the hotel was outdated though. The tapestries didnt go together at all, seems like they need an upgrade pronto. But what the decor in the room lacked, the view and access to the beach made up for tenfold. I got some of the most beautiful photos every night and morning catching the sunrise and sunset on the beach just outside my hotel room door. If only the slider wasnt so rusted and weather worn, it would have made the experience a bit nicer. Seriously, getting the door open was a test in strength. We finally put some soap on the track to try to get it to move easier. It was nice not having guests and children around, we could drink wine with our feet in the hot tub in quiet. Also we had dinner and drinks at the bar and our server Suzie, was such a delight. So helpful and freindly, it really made us like the hotel and area that much more. They could use a better menu and more options for food, but overall it was a great experience and I didnt want to leave that beautiful beach! Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Very cozy inviting environment, ice water and coffee/tea available 24/7 breakfast reasonable and with good variety of hot and cold items. Location beautiful, on the water. Nicely decorated and inviting atmospher with newspapers from Washington, dc and other places.

Genuine Expedia guest review

I have stayed here many times and will continue to...great location, always clean, super comfortable rooms, great ocean views, always friendly and helpful staff!!

Genuine Hotels.com guest review

Awesome place to stay. Everything was in the room - fridge, microwave, coffee maker. When we arrived, the front desk was willing to upgrade us to an ocean view room for free. The view from that room was fantastic, and the lobby was very clean and beautiful. Very easy to get out of the parking lot and onto Virginia Dare, which runs the length of the […] island. Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Very nice hotel, great staff. We had a fire alarm at 5:30am but the staff responded professionally. The day manager was nice enough to comp our breakfast. Good customer service

Genuine Hotels.com guest review

The place was real nice and we had a great stay. Was just surprised that there was no real fine dining there but mainly a food court atmosphere. Other than that I would recommend the Hilton Garden at Kitty Hawk. Very clean and pretty with a courteous staff.

Genuine Hotels.com guest review

The hotel was great but we had to leave on Saturday due to hurricane Sandy. It took forever to get someone from Hotels.com to help me. I was on the phone for almost 45 minutes to get approval to leave and get my money back. Hilton was very nice and said no problem but we had to get Hotels.com to call them since we went through Hotels.com. Your customer […] service is terrible!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Read more

Genuine Hotels.com guest review

All I can say is that this hotel provided the comfort and convenience that I'm looking for.

Genuine Hotels.com guest review

I admit that I am a little bit of a neat freak and can be picky when it comes to hotels but I can honestly say that I found everything to be wonderful during my stay. The rooms were extremely clean and provided great views of the ocean. The staff was extremely helpful and it was in a nice location at the beginning of the beach road. My friend and I […] had a great time and I can't wait to go back for our next girls weekend! Read more

Genuine Hotels.com guest review

Our family thoroughly enjoyed our stay and we will be back, hopefully in the near future. I posted pictures on FB of the hotel and I received comments from friends wanting to know where we stayed. So maybe this will also send more business your way. Thanks for a great stay!!!

Genuine Expedia guest review

It's ok, the hotel is some what out of date. The beds and pillows was mediocre and not comfortable. Breakfast not included at this hotel. The restaurant inside the hotel is not that great. I recommend you go out and try other. The beach and the pier is nice, but if you other than that, overall is ok to me.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

It was wonderful! The hotel was very clean and in a convenient area. The only fault was there are no sidewalks in the area, so it's not safe to walk anywhere outside of the hotel except on the beach. The facility does include an exercise room, though, which has treadmills for those of us who walk for exercise. Very nice break from our crazy lives.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

For a Hilton I expected it to be more glamorous. It was just okay, I have stayed at other hotels that were just as nice at a lot chapter price. I paid more expecting more. Still rooms clean but just okay. Nothing great.

Genuine Expedia guest review

We stayed at HGI Outer Banks/Kitty Hawk two years ago, came back this Sept for a quick couple of days. Great location, really nice facility. Very clean rooms, comfortable beds. We'll be back again!

Genuine Hotels.com guest review

The Hilton Garden Inn was a very pleasant experience. We enjoyed it throughly! The employees were very courteous, friendly, and very accomodating. The breakfast was great and the waitress we had was super. I love the location and the shops and restarants nearby. They also own the short pier next door if you want to fish in the ocean for free. The room […] was very clean and the bathroom shower had towels on the back wall that were so easy to retrieve. We will definitely go back to the Hilton! Read more

Genuine Hotels.com guest review

Enjoyed our stay

Genuine Hotels.com guest review

Hotel staff were fine...Breakfast..another story..Food was fine but they are short staffed and the service is slow. Don't sit by the back electronic door, you'll be swatting flies and keeping your food and drinks covered! Light fixtures in stair cases had lots of dead insects and cobb webs in corners. We expected more cleanliness and service from a […] hotel that's priced as high as they are. Positives: Clean pool, beach area, lobby, room and grounds. Read more

Genuine Expedia guest review

The hotel had a great staff which handled our requests witt with speed.

Genuine Expedia guest review

A very convenient location. The flies in the breakfast room were annoying. I thought having to pay for beach chairs and umbrellas a bit of a cheek . Overall though a great place i would return to.

Genuine Expedia guest review

Relaxing, family oriented, clean and easy access to beach

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review