All hotels in Tung Chung, Hong Kong
1 room, 2 adults
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51 Man Tung Road, Tung Chung, 0, Hong Kong, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.2 / 5Excellent

Score breakdown (from 850 reviews)

  • Location
    Great location
  • Amenities
    Great amenities
  • Pool
    Great pool
  • Service
    Fantastic service
  • Value
    Fairly good value for money
  • WiFi
    Bad internet service
5.0 / 5Outstanding
"Much more than expected."
With only 15 hours in Hong Kong this was a great option. Free shuttles to the airport, great buffet breakfast... shopping attached was really great and the Taste supermarket was a great place to wander..
Genuine Expedia guest review
Other trip Jan 15, 2015
A Traveler
US
5.0 / 5Outstanding
"Great hotel near the airport"
We had a last minute 15 hr layover in Hong Kong and wanted to find a hotel near the airport. This hotel was PERFECT! They had a FREE airport shuttle that picked us up from the airport right when we got there (we seriously only waited 2 minutes) and the drive to the hotel was less than 10 minutes. The room was very nice and the room was modern, clean, and comfortable. The hotel is directly connected to Citygate mall (via escalator) and the metro station. The staff was super friendly and answered all of our questions about how to get to Hong Kong via the metro and where we should go when we get there. They have a SUPER helpful handout about the metro and suggested stops, which really helped us. Overall, it was a great find at the last minute!
Genuine Expedia guest review
Other trip Jan 9, 2015
Anna
US
5.0 / 5Outstanding
"One-night stopover"
Excellent hotel and location, with frequent free shuttle to the airport. Great shopping at Citygate mall also.
Genuine Hotels.com guest review
Response by Novotel Citygate Hong Kong
Dear Joan, Thank you very much for your review of your stay. I am delighted to read that you found the hotel excellent and enjoyed the location. We hope to see you again soon. Kind regards, Daniel McKeown Resident Manager
1 night trip Dec 28, 2014
Joan
US
3.0 / 5Good
Surprised that the hotel charges for WIFI in the room. Inconceivable in this day and age. Would not recommend for that reason.
Genuine Expedia guest review
Other trip Dec 21, 2014
adult couple
US
5.0 / 5Outstanding
"excellent"
perfect hotel with best brrakfast in asia. very nice comfortable clean rooms
Genuine Hotels.com guest review
1 night business trip Nov 30, 2014
lucas
US
2.0 / 5Fair
"By"
Adapter frustrating on how to use lite broken in bath terrible time figiuring out how lighting worked
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
5.0 / 5Outstanding
Clean, tidy, nice layout and very helpful and friendly staff
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice hotel."
Great hotel for a layover. Friendly staff. Convenient location. Airport shuttle is reliable and fast. Room lights can be confusing but there is a guide.
Genuine Hotels.com guest review
1 night family trip Nov 13, 2014
Shannon
US
5.0 / 5Outstanding
"Novotel best choice to stay to see Big Buddha"
We made the right choice to stay at Novotel Citygate Hong Kong as we arrived late in Hong Kong and only had the next day to see the Big Buddha. The whole area with outlet mall, bank, and post office is new and clean, and easy walking distance to the cable car terminal. Also could purchase cable car tickets from concierge and avoided long lines. Great to have free shuttle to airport where we can board train for Kowloon. Very happy with the hotel!!
Genuine Expedia guest review
Other trip Oct 30, 2014
Dorothy
US
4.0 / 5Excellent
"Ashish Nayak"
very convenient location.Comfortable rooms. But when I asked for receipt, they said to get with Hotel.com
Genuine Hotels.com guest review
1 night business trip Oct 26, 2014
ashish
US
4.0 / 5Excellent
Good hotel. Recommended !
Genuine Hotels.com guest review
1 night trip Oct 23, 2014
Dk
US
4.0 / 5Excellent
"Nice hotel next to great shopping."
Easy airport pick up. Easy check in. Staff mostly helpful and kind. Great for kids. Lots of great shopping at your fingertips. Hotel was clean and quiet.
Genuine Expedia guest review
Other trip Oct 19, 2014
Jen
US
5.0 / 5Outstanding
"Great!"
We could not have ask for better place for our week in Hong Kong. Very helpful staff, nice clean room. Would definatly recommend!
Genuine Hotels.com guest review
6 night romance trip Oct 5, 2014
Sherry
US
5.0 / 5Outstanding
Very nice and comfortable hotel. Most importantly, it is located in an extremely convenient place - right next to the outlet shopping center and subway station. One can easily reach downtown and the airport.
Genuine Expedia guest review
Other trip Sep 25, 2014
Caroline
US
5.0 / 5Outstanding
"Almost perfect"
The ONLY things I would change regard the WiFi. I think the WiFi should be included without an additional charge. The hotel rates are high enough to include it. Everything else was lovely, very lovely.
Genuine Hotels.com guest review
2 night trip Sep 6, 2014
Peter B
US
4.0 / 5Excellent
"Recommended for business trip"
I had a meeting in Hong Kong and arrived there very early in the morning. It was my first trip to Hong Kong and I went to the hotel straight. The check-in counter staff was nice enough to let me check-in 2 hours earlier. They also upgraded my room which was a pleasant surprise. My only gripe is that they charge you for internet in the room. I never thought I needed to pay for internet when you are paying USD 300 for a night. They charge you like HKD 70 for all day internet. I didn't use it since I was there for a short stay.
Genuine Hotels.com guest review
1 night trip Aug 22, 2014
Peter
US
5.0 / 5Outstanding
"Great hotel"
Really nice place to stay.Specially if you have an ealy flight. Good buffet and it is located in a shopping center.
Genuine Expedia guest review
Other trip Jul 30, 2014
Angelico
US
4.0 / 5Excellent
"Nice but money minded hotel"
The rooms are nice but little odd layout. the hotel is not giving anything for free. no free Internet no free sitting area......
Genuine Hotels.com guest review
1 night business trip Jul 22, 2014
Sam G
US
5.0 / 5Outstanding
"Best breakfast I've ever had"
This hotel exceeded my expectations immensely. I was not expecting it to be so upscale in the lobby and rooms. It was walking distance from the Buddha (I highly recommend) and it had an outlet mall right next door. It is completely worth it to get the breakfast.
Genuine Hotels.com guest review
2 night trip Jul 2, 2014
Mike
US
5.0 / 5Outstanding
"Near enough to the airport."
Most things about the Hotel were great. We prefer the bathroom to be private. Just a personal thing. This one is open to the room and if I knew that prior, I would make another choice. All else was quite pleasant.
Genuine Hotels.com guest review
1 night trip Jun 29, 2014
Catherine
US
5.0 / 5Outstanding
"Nice hotel with convenient location to the airport"
First I chose this hotel because of its convenient location to the airport. It has free shuttle to the airport every 15 minutes. It is within the citygate outlet itself so it is convenient to get food and do shopping. Besides that, the hotel itself is very clean and nice. The room is not big but it is well designed so it still feels spacious and comfortable. The staff are warm and helpful. The outdoor swimming pool is cool.
Genuine Expedia guest review
Other trip Jul 1, 2014
A Traveler
US
5.0 / 5Outstanding
"Highly recommended"
We traveled as one big group and everything went on smoothly:)) If you want to make your vacation a memorable and stress free one this is the hotel for you! It has everything that you need especially if it's your first time to go to Hongkong. Staff are very helpful; location is perfect; its connected to a mall; there's a lot of choices for food and shopping; they also have mcdonalds; they provide disney tickets; the train is by the mall; they provide free roundtrip airport shuttle which is 5-10 mins away from the hotel; it's all worth it!
Genuine Expedia guest review
Other trip Jun 23, 2014
trish
US
5.0 / 5Outstanding
The hotel was nice and convenient, the room was pleasant. Food a bit expensive.
Genuine Expedia guest review
Other trip Jun 23, 2014
A Traveler
US
3.0 / 5Good
"OK for a night stay in HK"
I was spending one night in HK during a layover and chose this hotel for its proximity to the airport. Service was good, room was clean and comfortable. The next day I was departing early and I couldn't take a shower because there was no hot water. I didn't have the time to call the reception to fix it. I think this is unacceptable for a hotel that charges as much as this one. There were cheaper options around but I chose Novotel because I wanted no surprises. It took me 20 minutes to check out, there were no lines but a bunch of people bulking around the desk without order, and people cutting the line. Staff didn't have a problem with helping people who just came in cutting the line first.
Genuine Expedia guest review
Other trip Jun 17, 2014
E.
US
3.0 / 5Good
"great location for HK airport"
Good spot for night before catching a flight at HK airport. Bathroom was not the cleanest and smelled funny.
Genuine Hotels.com guest review
1 night business trip Jun 10, 2014
tomtom
US
4.0 / 5Excellent
Hong Kong was great!. Really nice hotel. Convenient to airport
Genuine Expedia guest review
Other trip Jun 6, 2014
Iowa Student
US
4.0 / 5Excellent
"Decent price for Hong Kong"
Everything was top notch with the exception of paying for internet service. It is well advertised that it is not free unless 20 minutes in the lobby is enough for you, just really hate having to pay $XX for internet when 90% of the hotels I normally stay in offer it "free" or at least somehow included in the cost of the room.
Genuine Hotels.com guest review
1 night trip May 20, 2014
mic87v
US
5.0 / 5Outstanding
"over night lay over"
great place for an overnight lay over. frequent busses leaving every 15 min. comfortable room. restaurants are expensive. free wifi only in lobby...have to pay in rooms. overall would definitely recommend
Genuine Hotels.com guest review
1 night trip May 14, 2014
Danielle
US
5.0 / 5Outstanding
Beautiful hotel with easy access to a shopping mall, restaurants, and train station. Hotel staff was exceptionally helpful and went out of their way to accommodate.
Genuine Expedia guest review
Other trip May 19, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellant place to stay. Most things on hand."
Enjoyed the stay. Excellant breakfast and everything was reasonably priced. Ideal for visiting the popular tourist spots.
Genuine Expedia guest review
Other trip May 17, 2014
A Traveler
US
5.0 / 5Outstanding
"Unusually fun and pleasant"
Incredible buffet dinner experience -- 2 nights in a row. Connection to a great mall, high class rooms, great location if you need to be near the airport.
Genuine Expedia guest review
Other trip May 13, 2014
A Traveler
US
2.0 / 5Fair
"Not the best hotel"
No one to help move luggage at check in. Staff did not go over and beyond to help out the customers. There was a musty smell / odor in the hallway, and on detailed checking of the mattress, there was other people's hair on the mattress. (below bedsheet). Other than the good location, the others were just average. The rooms were old and in need of renovation / refurbishment. Rooms are small!
Genuine Hotels.com guest review
1 night trip Apr 16, 2014
A Traveler
US
4.0 / 5Excellent
"Great hotel, but...."
Beautiful hotel, great location, nice staff...but, the one thing I can not stand as a business traveler is being charged for Internet...and I mean in the same range of cost as buying an adult film. So, it's not cheap. As a business traveler I view WiFi internet similar to electricity...it just comes with the room. Otherwise I would have given this hotel 5's.
Genuine Hotels.com guest review
1 night business trip Apr 18, 2014
confused
US
5.0 / 5Outstanding
Was only there one night on a stopover, but the hotel was clean and the staff was helpful. Breakfast buffet in the morning was incredible.
Genuine Hotels.com guest review
1 night business trip Apr 4, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent, modern hotel near the airport"
Chose this hotel because of its proximity to the Hong Kong airport and the fact that it had a free shuttle to and from. Our stay was for a one night lay over but I would stay there again because of it's proximity to other sites in western Hong Kong.
Genuine Expedia guest review
Other trip Mar 25, 2014
Jim
US
5.0 / 5Outstanding
"Good value, great location"
Efficient and pleasant front desk, got upgraded to executive floor. Room & view both very nice for the price. Direct access to outlet mall with food court is a pleasant surprise. Check out was efficient also. Free shuttle to/from airport every 15 mins is a big plus!
Genuine Hotels.com guest review
1 night trip Feb 23, 2014
Charlene
US
4.0 / 5Excellent
"Easy for an overnight stay"
Great location if you can afford it.
Genuine Hotels.com guest review
1 night trip Feb 18, 2014
A Traveler
US
4.0 / 5Excellent
"Cheaper than Hong Kong Disneyland hotel"
Cheaper than Hong Kong Disneyland Hotel but a little farther. Worth considering if you're going to Disney two days in a row but don't want to stay at Disney hotel.
Genuine Hotels.com guest review
1 night family trip Feb 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Close to airport/free airport shuttle"
We stayed here the first night because we had a long flight and wanted a close place to the airport so we didn't have to go into downtown Hong Kong on no sleep. Worked out well. Got in late and took an easy to find shuttle to the hotel and crashed. The next morning we walked around the mall attached to the hotel and went up the nearby gondola to see the big Buda. Great location many restaurant options. Nice.
Genuine Hotels.com guest review
1 night romance trip Jan 17, 2014
Dan S.
US
4.0 / 5Excellent
"No too bad"
I was overall very nice
Genuine Hotels.com guest review
3 night romance trip Jan 16, 2014
Lawrence
US
4.0 / 5Excellent
"Best place next to the airport"
Place is great for mall shopping and for taking the cable trip to the giant Buddha! WiFi in the room was not free. Breakfast was not included in the hotel.com price.
Genuine Hotels.com guest review
1 night trip Dec 24, 2013
A Traveler
US
2.0 / 5Fair
Bad Service from staff. Rooms to check in were not ready after 4 p.m. and waited for over 2 hours until I got tired of waiting. Promised an upgrade which it was not given and suitcases brought to the room which it did not happened. Offered a compllimentary drink but they did not accept a "simple cup of coffe". Front desk did not want to take my passport but they did not have a room to leave it in the safe.Very desatisfied with the service and manager simply appologized and did nothing.
Genuine Hotels.com guest review
1 night trip with friends Nov 23, 2013
Felipe Barrios
US
5.0 / 5Outstanding
"1st viset to hong kong"
every time i viset hongkongi will only stay hear at the novolet citygathotel & ill let every one i now about that that this the #1 hotel to be at in hk.united airlines rep EWR nj
Genuine Hotels.com guest review
4 night trip Nov 1, 2013
joe
US
5.0 / 5Outstanding
"i cant wait to go back"
over out standing loved it there & will only stay there on my next visit:)
Genuine Hotels.com guest review
1 night trip Oct 28, 2013
mr J B
US
5.0 / 5Outstanding
"Close to Airport"
Had a 12 hr night time layover between flights. Free shuttle service, clean room & shower, comfy bed. Only wish breakfast buffet started @ 5:30 am (starts @ 6 am) since I had to leave on the 1st shuttle (6 am ) to get to the airport.
Genuine Hotels.com guest review
1 night business trip Nov 4, 2013
Pat M
US
5.0 / 5Outstanding
"Perfect Hotel For Transfer"
As I had a late check-in and a next day's early check-out this time I did not have time to experience this hotel. But from what I had felt everything is excellent for transfering and short stay. So clean room, polite and attentive staff.
Genuine Expedia guest review
Other trip Nov 3, 2013
Henry
US
5.0 / 5Outstanding
"Value for money"
Met my expectations to the fullest. It was nice going back...
Genuine Expedia guest review
Other trip Nov 1, 2013
what i expected
US
5.0 / 5Outstanding
"Nice hotel close by a outlet mall"
nice, clean and modern. the hotel is close by the outlet mall so you can shop and eat there. It has shuttle bus takes you to and from the airport . very convenience..
Genuine Expedia guest review
Other trip Oct 28, 2013
A Traveler
US
5.0 / 5Outstanding
"Close to airport and MTR transit"
I stayed at 3 different hotels in Hong Kong while there on my last trip. The Novotel on Nathan Road, the Mira also on Nathan Road in Kowloon, and this Novotel in Tung Chung next to the airport. This Novotel in Tung Chung is my choice for my next visit although the other two were very good to excellent also. The free shuttle to and from the airport runs every 15 minutes. You don't have to pay 90 HK$ to get to Kowloon using the MTR train. Catch the free shuttle to the hotel and the Tung Chung MTR station is close by. For 55 HK$ and being a tourist, you can get a pass for 24 hours to ride anywhere on the MTR except to the airport and the two stops at the China border. The room is very modern and good sized, and most floors are non-smoking. Although wireless internet charges are quite high, you can get 20 minutes free in the lobby. Good enough for checking email. Then you can come back another time and get another 20 minutes.
Genuine Expedia guest review
Other trip Oct 24, 2013
Wendell
US
4.0 / 5Excellent
"very convenient for a short stay over in Hong Kong"
The room is a bit small and wifi connection from the room is expensive on a per-device basis. But outside of that, this is a great hotel to stay for a short duration in Hong Kong. I just had a one day layover in HK to see family, arriving late Friday leaving very early Sun morning. The hotel has a nice overall ambience, smells great, and conveniently located just 10 minutes outside of the airport with a free shuttle service or a USD6 taxi ride. It's connected to a nice outlet mall with high end and mid range shops as well as nice casual restaurants. You can get to the subway in 10 minutes without walking outdoor.
Genuine Hotels.com guest review
2 night trip Sep 27, 2013
PW
US
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