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  • Hotels
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  • Grand Mercure The Hills Lodge
  • All hotels in Greater Western Sydney, New South Wales, Australia
All hotels in Greater Western Sydney, New South Wales, Australia
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1 room,  2 adults 
Adults Children
Room 1:

Grand Mercure The Hills Lodge - Greater Western Sydney

-33.73012, 150.97334
4.5 stars
Crn Windsor And Salisbury Rd, Castle Hill, NW, 2154 Australia ‎1-866-539-0036‎ | welcomerewards™

For every 10 nights, get 1 free!

Lowest price $154
available on 05/21/13
Price Match Guarantee
4.3 26 5

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    Grand Mercure The Hills Lodge
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    1 room,  2 adults 
    Adults Children
    Room 1:

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    Landmarks near Grand Mercure The Hills Lodge

    • Powerhouse Discovery Centre Hotels - Baulkham Hills 570 yards
    • Castle Hill Country Club Hotels - Castle Hill 950 yards
    • Sydney Ice Arena Hotels - Baulkham Hills 1300 yards
    • Hills Centre Hotels - Castle Hill 1500 yards
    • Castle Hill Community Centre Hotels - Castle Hill 1.7 miles
    • All landmarks in Castle Hill

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    Overview of Grand Mercure The Hills Lodge - Castle Hill

    Location.
    Located in Castle Hill (Greater Western Sydney), Grand Mercure The Hills Lodge is close to Powerhouse Discovery Centre, Castle Hill Country Club, and Sydney Ice Arena. Also nearby are Hills Centre and Castle Hill Community Centre.

    Hotel Features.
    Grand Mercure The Hills Lodge has an outdoor pool, a sauna, and a fitness facility. Wireless and wired high-speed Internet access is available in public areas (surcharges apply) and a computer station is located on site. This 4.5-star hotel features business amenities including small meeting rooms, secretarial services, and audiovisual equipment. This luxury hotel offers a restaurant and a bar/lounge. The staff can provide wedding services, event catering, and business services. Additional amenities include laundry facilities, a garden, and complimentary newspapers in the lobby. Self parking is complimentary.

    Guestrooms.
    The 97 air-conditioned guestrooms at Grand Mercure The Hills Lodge include laptop-compatible safes and minibars. Wireless high-speed Internet access (surcharge) is provided. Televisions are equipped with premium satellite channels and pay movies. All accommodations provide desks and direct-dial phones. Bathrooms offer shower/tub combinations and hair dryers. All units feature microwaves and coffee/tea makers. Additional amenities include irons/ironing boards and clock radios. In addition, housekeeping is offered daily and amenities available on request include wake-up calls.

    Image of Grand Mercure The Hills Lodge, Greater Western Sydney
    4.3 out of 5 Excellent (26 reviews)
    (Neighborhood average 3.8)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Very good hotel and Spa. I like the entire structure also the Spa service for my wife. As I came with my kids, they have this big room with 2 beds and... sofa, enough for us. It is a little far from the city (around 45 min) but if you want to stay around, excellent option. Reviewed by a Hotels.com guest on Aug 15, 2012

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $154
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Superior, One Queen and One Single Bed

    Standard, One Queen Bed

    One Bedroom Apartment

    Superior, One Queen Bed

    Standard, One Queen and One Single Bed

    Superior,Corner Room One King Bed and Sofa

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Minimum check-in age is: 18
    • Pets not allowed
    • American Express
    • Diners Club
    • Discover
    • JCB International
    • MasterCard
    • Visa
    • Check-in time starts at: 2 PM
    • Check-out time is: 11 AM

    • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

    Amenities

    • General
    • Air-conditioned public areas
    • Ballroom(s)
    • Bar/lounge
    • Elevator/lift
    • Garden
    • Number of floors - 5
    • Restaurant
    • Swimming pool - outdoor
    • Total number of rooms - 97
    • Umbrellas
    • See more facilities
      • Computer station
      • Conference center
      • Free secure covered parking
      • Free self parking
      • Luggage storage
      • Meeting facilities size (feet) - 1937
      • Meeting facilities size (meters) - 180
      • Number of meeting/conference rooms - 4
      • Wired (high-speed) Internet access - surcharge
      • Wireless Internet access - surcharge
    • Rooms (all rooms include)
    • Clock radio
    • Daily housekeeping
    • Desk
    • Electronic/magnetic keys
    • Hair dryer
    • Iron/ironing board
    • Private bathroom
    • Rollaway/extra beds available
    • Shower/tub combination
    • Television
    • See more room details
      • Air conditioning
      • Coffee/tea maker
      • Connecting / adjoining rooms available
      • Cribs/infant beds (surcharge)
      • Direct-dial phone
      • In-room safe (laptop compatible)
      • Microwave
      • Minibar
      • Pay movies
      • Phone
      • Premium TV channels
      • Satellite TV service
      • Wake-up calls
      • Wireless Internet access (surcharge)
    • Services
    • Currency exchange
    • Express check-out
    • Fitness facilities
    • Free parking
    • Laundry facilities
    • Room service
    • Safe-deposit box at front desk
    • Sauna
    • Self parking
    • Wedding services
    • View more services
      • Babysitting or childcare
      • Complimentary newspapers in lobby
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Banquet facilities
    • Business services
    • Dry cleaning/laundry service
    • Event catering
    • Multiple small meeting rooms
    • Secretarial services
    • Accessibility Features**
    • Accessible bathroom
    • Accessible path of travel

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    National rating

    Official Australia STAR Rating provided by AAA Tourism Pty Ltd
    AAA Tourism Pty Ltd assigns an official STAR Rating for accommodations in Australia. This Hotel property is rated 4.5 stars.
    Official Australia STAR Rating provided by AAA Tourism Pty Ltd

    Dining

    Nobles Restaurant and Bar - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
    Room service is available.

    Recreation

    Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness facility.

    The recreational activities listed below are available either on site or nearby; fees may apply.


    • Bowling alley nearby
    • Tennis nearby

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Greater Western Sydney, New South Wales, Australia
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    -33.73012, 150.97334
    Hotel coordinates:

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    Area map

    A short guide to Greater Western Sydney

    Greater Western Sydney describes the western region of the Sydney metropolitan area comprising 14 local government areas including Camden Council, Hills Shire, Wollondilly Shire, and the cities of Blacktown, Blue Mountains, Fairfield, Hawkesbury, Holroyd, Parramatta, and Penrith. Of special interest to visitors are the scenic Blue Mountains, the Sydney Olympic Park, and the Western Sydney Parklands.

    see all hotels in Greater Western Sydney

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Powerhouse Discovery Centre - 600 yards

    0.50 - 1.0 mi

    • Castle Hill Country Club - 1000 yards
    • Sydney Ice Arena - 1300 yards
    • Hills Centre - 1500 yards

    1.0 - 3.0 mi

    • Castle Hill Community Centre - 1.7 miles
    • Castle Towers Shopping Centre - 1.8 miles
    • Castle Hill Heritage Park - 2.3 miles
    • Baulkham Hills Library - 2.5 miles
    • Yattenden Park - 2.8 miles

    3.0+ mi

    • Sydney Seven Hills Railway Station - 3.7 miles
    • Bankstown Airport (BWU) - 13 miles
    • Sydney Kingsford Smith Intl. Airport (SYD) - 18 miles
    • Sydney Rose Bay Seaplane Base (RSE) - 19 miles
    • Palm Beach Seaplane Base (LBH) - 22 miles
    All hotels in Greater Western Sydney, New South Wales, Australia
    Reviews
    • All (26)
    • Business (3)
    • Romance (1)
    • Family (1)
    • Friends (0)
    • Other (21)
    4.3 / 5
    Excellent

    Score breakdown (from 26 reviews)

    • 5.0
      (10)
    • 4.0
      (13)
    • 3.0
      (3)
    • 2.0
      (0)
    • 1.0
      (0)

    Average rating for:

    • Cleanliness
      4.6
    • Service
      4.3
    • Comfort
      4.3
    • Condition
      4.4

    Reviews: Overall

    Grand Mercure The Hills Lodge - Greater Western Sydney
    4.0 / 5
    Excellent
    "Mercure The Hills"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    Very good hotel and Spa. I like the entire structure also the Spa service for my wife. As I came with my kids, they have this big room with 2 beds and sofa, enough for us. It is a little far from the city (around 45 min) but if you want to stay around, excellent option.
    Genuine Hotels.com guest review
    2 night family trip in Aug 2012
    M
    US

    Grand Mercure The Hills Lodge - Greater Western Sydney
    4.0 / 5
    Excellent
    "Pricey, but very nice."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Very nice hotel, but rather pricey. Of course, everything in Australia is expensive so I guess with all things considered it was nice. Staff was very nice and the room was super clean and well kept. Overall, no complaints.
    Genuine Expedia guest review
    Other trip
    Jan 27, 2012
    A Traveller
    US

    The following English reviews were posted by Hotels.com guests from other countries

    Grand Mercure The Hills Lodge - Greater Western Sydney
    3.0 / 5
    Good
    "Very good but not Gran Mercure"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    Despite the friendly and very supportive team, i was a little disappointed. Very hard pillows, and small shower towels , not good for this kind of hotel. I was expecting more.
    Genuine Hotels.com guest review
    2 night business trip in May 2013
    A Traveller
    AU

    Grand Mercure The Hills Lodge - Greater Western Sydney
    5.0 / 5
    Outstanding
    "Great Service"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Would thoroughly recommend the Hills Lodge. Room was large and clean. Very tastefully decorated, with a HUGE bathroom! We arrived very late (almost 11pm) after our flight was delayed from Brisbane. By the time we got there we were starving so we asked where we might be able to get some food nearby at that time, knowing the kitchen had closed at 9.30pm. […] It turned out the chef was still there and they happily whipped us up the most delicious foccacias and salad. All the staff were so helpful and friendly. There's even a courtyard where you can sit to have a coffee that has.....ashtrays!!!! Will definitely stay here again if we're ever in the area. Has that nice boutique hotel feel as opposed to the large hotel chain vibe. Read more
    Genuine Hotels.com guest review
    Response by Grand Mercure The Hills Lodge Dear Lou Lou - thank you for the positive feedback. We are very happy we were able to look after your requests and always try our best to work outside the square. I try to install in my staff that just because we are closed at a certain time it does not mean we cannot try and offer something. Thank you for acknowledging this. Kind regards Malcolm - General Manager
    2 night trip in Mar 2013
    LouLou73
    AU

    Grand Mercure The Hills Lodge - Greater Western Sydney
    5.0 / 5
    Outstanding
    "Great hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Highly recommend staying here..
    Genuine Hotels.com guest review
    Response by Grand Mercure The Hills Lodge Dear Bob - thank you for Highly recommending us. We look forward to your next stay.
    1 night business trip in Apr 2013
    Bob
    AU

    Grand Mercure The Hills Lodge - Greater Western Sydney
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    great stay except for the banging of the downstairs door every few minutes from sunrise!
    Genuine Hotels.com guest review
    Response by Grand Mercure The Hills Lodge Dear Guest - thank you for staying and writing a positive review. We will ensure the door closer is properly adjusted and replace the door rubbers to minimise problems with a slamming entrance door. We apologise this was not right during your stay
    2 night trip in Mar 2013
    A Traveller
    AU

    Grand Mercure The Hills Lodge - Greater Western Sydney
    4.0 / 5
    Excellent
    "2 minute drive to Basketball Stadium"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    It was great. Pool was perfect to come back to at the end of day. Room was very clean. Loved the oversize shower. Our room was close to a main road, yet you could not hear the traffic. Thoroughly enjoyed our full buffet breakfast. Will happily pass on Hotel information to the next group who come to Castle Hill for sports event.
    Genuine Hotels.com guest review
    2 night trip in Jan 2013
    K. Easton
    AU

    Grand Mercure The Hills Lodge - Greater Western Sydney
    5.0 / 5
    Outstanding
    "Don't think twice - you wouldn't get any better"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel doesn't necessarily looks like many flash looking high rising structures however once you in there is nothing to complain about. The rooms were one of the most spacious rooms we have ever seen and the included buffet breakfast and parking alone were worth more than 50% of price paid. Totally happy with the facility.
    Genuine Expedia guest review
    Other trip
    Jan 4, 2013
    Prashant
    AU

    Grand Mercure The Hills Lodge - Greater Western Sydney
    4.0 / 5
    Excellent
    "great stay"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    we had a very pleasant stay. rooms were good staff helpful and friendly and the food both room service and in the restaurant was great
    Genuine Expedia guest review
    Other trip
    Dec 29, 2012
    A Traveller
    AU

    Grand Mercure The Hills Lodge - Greater Western Sydney
    4.0 / 5
    Excellent
    "Hills Losdge Castle Hill NSW"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Very pleasantly suprised by the venue. Also, staff and customer service extremely high, I had pleasant interaction with a number of staff within the venue facilities.
    Genuine Expedia guest review
    Other trip
    Dec 25, 2012
    Dixie
    AU

    Grand Mercure The Hills Lodge - Greater Western Sydney
    5.0 / 5
    Outstanding
    "great luxury stop"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    High quality place, ensure you check of functions are on to see if parking will be ready. We were there at a busy time but still managed to park a Jayco camper plus two cars in security
    Genuine Expedia guest review
    Other trip
    Dec 17, 2012
    Lefty
    AU

    Grand Mercure The Hills Lodge - Greater Western Sydney
    5.0 / 5
    Outstanding
    "Great value"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Better than exopected
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    Margaret
    AU

    Grand Mercure The Hills Lodge - Greater Western Sydney
    4.0 / 5
    Excellent
    "skip the restaurant"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    comfortable large room but would not go to the restaurant again.
    Genuine Expedia guest review
    Other trip
    Nov 13, 2012
    A Traveller
    AU

    Grand Mercure The Hills Lodge - Greater Western Sydney
    5.0 / 5
    Outstanding
    "Highly recommended"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Beautiful room, exceptional service. Couldn't be happier.
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    Fiona
    AU

    Grand Mercure The Hills Lodge - Greater Western Sydney
    4.0 / 5
    Excellent
    "Clean and comfortable"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Because this was a rushed trip I did not have time to dine at the hotel so I could not rate this service. I was very pleased with the quality of the bed linen, pillows and mattress. I will certainly be back when I can enjoy the facilities.
    Genuine Expedia guest review
    Other trip
    Nov 7, 2012
    A Traveller
    AU

    Grand Mercure The Hills Lodge - Greater Western Sydney
    4.0 / 5
    Excellent
    "A place I'll stay at again"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Check in staff were pleasant and very helpful, as they were at check out. Rooms were a good size. Only draw back was the pillows, they were very stiff and a little uncomfortable. The flat screen tv has an unusually narrow screen, but you don't go away to watch tv. The area, although close to main roads, was very quiet. NIce hotel, will be back.
    Genuine Expedia guest review
    Other trip
    Nov 5, 2012
    A Traveller
    AU

    Grand Mercure The Hills Lodge - Greater Western Sydney
    4.0 / 5
    Excellent
    "Very convenient for our event at The Hills Centre"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      4.0
    Everything was great except that in our room we were'nt allowed to have a toaster.
    Genuine Hotels.com guest review
    3 night business trip in Sep 2012
    Pam
    AU

    Grand Mercure The Hills Lodge - Greater Western Sydney
    3.0 / 5
    Good
    "Nice, but some issues"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      4.0
    The hotel was nice, staff professional, great location, etc. The only could of downsides that need to be mentioned are (1) The hotel controls the temp of the bedroom, not you - so it can get pretty hot and stuffy in the rooms; (2) The hotel had an air of smoke around it. All in all a decent hotel for a couple of nights get away. 3 out of 5.
    Genuine Hotels.com guest review
    Other trip
    Oct 3, 2012
    Jim
    AU

    Grand Mercure The Hills Lodge - Greater Western Sydney
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Loved it!!! very professional staff and good quality food at the restaurant.
    Genuine Hotels.com guest review
    1 night trip in Aug 2012
    A Traveller
    AU

    Grand Mercure The Hills Lodge - Greater Western Sydney
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    We had a great wedding night. We were able to shake off our wedding day by taking a hot shower and sleeping in was very helpful before the day began. Thanks.
    Genuine Hotels.com guest review
    1 night romance trip in Jul 2012
    Mark
    AU

    Grand Mercure The Hills Lodge - Greater Western Sydney
    4.0 / 5
    Excellent
    "Close to conference"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Jun 2012
    N Bullock
    AU

    Grand Mercure The Hills Lodge - Greater Western Sydney
    4.0 / 5
    Excellent
    "Comfortable and pleasant environment in the Hills."

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    The grounds and gardens a pleasure, bed extremely comfortable, and quiet, reasonable deal
    Genuine Hotels.com guest review
    1 night trip in Jun 2012
    A Traveller
    AU

    Grand Mercure The Hills Lodge - Greater Western Sydney
    3.0 / 5
    Good
    "Some negatives, but mostly fine"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    The main disadvantage with this hotel is that there are no lifts. If you cannot carry your luggage, this presents a problem. There were a range of pillows on the bed but I found all were unusually hard.
    Genuine Expedia guest review
    Other trip
    Apr 16, 2012
    A Traveller
    AU

    Grand Mercure The Hills Lodge - Greater Western Sydney
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Apr 2012
    A Traveller
    SG

    Grand Mercure The Hills Lodge - Greater Western Sydney
    5.0 / 5
    Outstanding
    "Location, location."

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    My partner and I needed to stay somewhere that was reasonably quiet...close to Kellyville where we had a social gathering to attend, and this was one of several venues to choose from. But having stayed at this hotel once before, I knew it would more than suit my needs for the time we were going to be in Sydney. The hotel is only a 10 minute drive to […] Parramatta and 30mins to the Sydney CBD. The hotel has a wonderful restaurant and supply with great room service. Read more
    Genuine Hotels.com guest review
    1 night trip in May 2010
    John M
    AU

    The following reviews were posted by Hotels.com guests from other countries

    Grand Mercure The Hills Lodge - Greater Western Sydney
    4.0 / 5
    Excellent
    "Superservice from staff"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    Superservice from staff, very friendly, helpfull and kind.
    Genuine Expedia guest review
    Other trip
    Jan 4, 2013
    A Traveller
    NL

    Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

    All hotels in Greater Western Sydney, New South Wales, Australia
    Review written by a customer who has booked on Hotels.com.
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      • Grand Mercure The Hills Lodge - ΕυρύτΕρο δυτικό σίδνΕυ
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