Overall my stay was good for the reduced price on hotels.com. At regular price they need new towels and air freshers.Genuine Hotels.com guest review
"About right for the price, but...."
During the course of a week's stay, the common areas except for the lobby were never vacuumed or even inspected. Stairwells were untouched and contained trash. Carpeting in the room was loose and wavy.Genuine Expedia guest review
Hotel was not equiped with anything! The continental breakfest included plastic hard bagels and a choice of 3 cereals...! Had trouble connecting to the wifi, couldnt make any long distance or international calls... The room numbers are scattered on the floor instead of nailed on the door, multiple times I tried getting service from the front desk and […] no one was there to help me... I really did not enjoy this hotel one bit. I dont recommend it to anyone with even the lowest of standarts! Read moreGenuine Expedia guest review
02/18/15 Skip S Ocala, Florida
My wife and I spent 6 nights at this Comfort Inn and were very pleased. The hotel has been recently refurbished and we found everything to be in good order. There were very few guests there while we stayed but we found the continental breakfast well stocked, scrambled eggs, bacon, waffles, breads, cereals, fruit, pastries and more. The only issue we had was the construction on route 17 that makes it difficult to get in and out, otherwise very pleasant stay and would stay again when we are in the area.
"New Owners, No so good"
01/02/15 MsBenz8808 Fredericksburg, Virginia
I have stayed at the location a few times, there used to be an awesome GM named Judy and a nice staff.... but when ownership changed they were all fired and the place has gone down since then. Front entrance now requires a key to enter facility, if you don't have a key you must call a number for entrance. After calling the number it took 5 minutes for someone to answer and another 5 minutes for someone to come open the door. After someone showed up to check me in there was no apology for the long wait. They have gotten cheap only trying to give out 1 key with no sleeve for safe keeping/ room identification. Once in the room it was clean but some bath towels were stained and the shower head was not running at full force it seems clogged and not at it max potential.
12/08/14 RivahQueen Northern Neck, Virginia
Run don't walk away from this one! Did not get the type of room we asked for, BLACK MOLD in bathroom! Poor customer service. We left early and were charged for a night we did not stay! Gives Choice hotel a very bad name! Excuse was always "under new management". Won't ever return nor recommend this place to anyone!
11/08/14 VAFamilyof5 Virginia
Not a good experience. Smelly room. Inattentive front desk and we had to argue about the rate we were supposed to receive. Smoke detector was chirping so they just removed it. Convenient location near the baseball complex were we were playing a tournament but not worth the convenience.
"Great value for weekend stay."
11/03/14 Cdh1029 Arlington, Virginia
Stayed here with my my husband and 3 children. Called ahead for special accommodations for my kids. All were met. Lady at front desk and gentleman at front desk were very friendly and kind. My children probably ate a third of the breakfast supply, but the left full for at least the next two hours.
"Great Value and Pet Friendly"
10/26/14 Blueberrykin Maryland
I was very impressed with this hotel. We were traveling with our 2 small dogs. Their pet fee is very reasonable $10 per pet per night. We had a room with a king bed. You can tell the hotel has been recently renovated and looks great. Our room had a small fridge, microwave and nice tv. The breakfast was very good - waffles, eggs, bacon, cereal, bagels, yougurt, fruit and juice. I would definitely stay here again. Great price.
Pretty bleak condition. Cheap enough, but 8miles out of Yorktown. Wifi cuts out, no one at reception in the morning. No top sheet first night, no bath mat second night. Breakfast was very uninspiring and the coffee was undrinkable. Luckily there's a starbucks nearby. bathroom needs renovation. Elevator covered in something sticky.
"Close to historic Yorktown. "
10/13/14 Mike R
Only chain close to historic Yorktown. New remodeled with sign on front "Under New Management" We had to book handicap room since web showed that it was all that was available. Roomy but handicap bars in bath. Breakfast area is small, but has okay selection. Comforter was stained or dirty but we removed since it was to heavy to be comfortable to sleep under. Heat/Air did not have an auto change over thermostat so hard to control temp this time of year. This was a Days Inn at one time. The elevator inspection still says Days Inn.
"Best place to be for the money."
07/18/14 Rodrigo V
This hotel has really surprised me. I'm here to watch my girlfriend graduate from a Coast Guard specialty school in yorktown and I arrived a few hours early on Sunday as I'm staying for 5 days. They were able to get me in early no problem. The room upstairs was a little smokey, but after I told them so, I got transferred to a room that exceeded my expectations. Tons of room, no smell, big bathroom, and the breakfast in the morning was awesome. The best part is the staff, during my stay here they were more than willing to help with anything I needed. I noticed they are putting new carpeting in all the rooms from the top down. I'm in the military 8yrs, and for the price this place can't be beat by a long shot. The new management has been and will only make it much better. I can't recommend this place enough. -Cheers Rick
"What a great 4th of July"
07/08/14 kdizzle37 Brentwood, New York
The Gm allowed us to check in early. We needed to beat the storm. Danny the maintenance man assisted me with my bags. The attendant at breakfast was very friendly (Melissa). Food was warm. Everyone was warm and inviting. I would definitely recommend this hotel to a friend
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