All hotels in Santiago, Chile
1 room, 2 adults
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C/ Morande 510 - 7500000, Santiago, Region Metropolitana, 8340296, Chile, ‏‎800-491-6126
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3.1 / 5Good

Score breakdown (from 106 reviews)

Average rating for:

  • Cleanliness
    3.3
  • Service
    3.5
  • Comfort
    3.2
  • Condition
    2.8
  • Neighborhood
    3.9
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4.0 / 5Excellent
"Hidden Gem"
Second time to stay at this hotel. Front desk staff is wonderful - answered every question and took care of every request. Although an older hotel, for the star rating it meets the bill at a very reasonable price. Peruvian restaurant next door is conveniently located and quite popular with locals - used it for takeout on several occasions.
Genuine Hotels.com guest review
2 night trip May 23, 2015
A Traveler
US
4.0 / 5Excellent
"Good location"
Old hotel with character, the location was great. The breakfast was not good. I tried it one day and the others days I went somewhere else.
Genuine Expedia guest review
Other trip Jan 27, 2015
Paula
US
3.0 / 5Good
"Good location, but it is an old hotel"
The location is great. In the center of Santiago, very close to several landmarks and with very easy access to the metro system. It is old and requires serious renovations in facilities like elevator, security boxes. The staff was very helpful and cordial.
Genuine Expedia guest review
Other trip Jan 15, 2015
Jose
US
4.0 / 5Excellent
"Mr. Shepard"
Thanks for an enjoyable stay. The hotel is in a convenient location and the hotel staff were wonderful.
Genuine Hotels.com guest review
14 night trip Dec 24, 2014
Shawn
US
5.0 / 5Outstanding
"Overall great!"
Good value for the price, comfortable room, good room service, and excellent location. No creaky elevator. Restaurants near and a very quiet interior room. Friendly reception staff. Would return again!
Genuine Expedia guest review
Other trip Dec 25, 2014
Retired
US
1.0 / 5Poor
"Not recomendable"
The hotel is so bad, the elevator needs to get closed manually and looks like a jale, there was a hole in the hotel room where the dirty water was leaving (maybe the pipeline was broken), it was old in bad conditions, the "breakfast" was juice in dirty glasses, old platic disehs, there was some fruit and people could choose to orden a sándwich with ham, which quality was pretty bad. I asked the guy in the front desk to call me a taxi, he said no, so I went outside to find a taxi by myself and ask the front desk to keep my luggage meanwhile. When I came back they were not polite to take out my luggage from the front desk I had to go behind the guy in there to take it ... who by the way was just checkig his cellphone. The location is close the the central park, there is a lot of informal business.
Genuine Expedia guest review
Other trip Dec 1, 2014
Acecara
US
3.0 / 5Good
I arrived late on a Saturday night, and was welcomed quickly. The room was warm, so opening the window allowed some fresh air, but also the noise of weekend revelers. Slept well after the noise died down. The best part was talking with the attendant at the desk about places to see in Chile. He was very pleasant, quite knowledgeable, and provided good tips.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
3.0 / 5Good
"A Taste of Chile"
This is a hotel that is very old it gives you a tase of Chle however it has seen it's day. If you re looking for first class accomodations this is not your hotel. The hotel is clean and functional. The resturant is fine for a fast breakfast, but not fine dining. the location is in the center of town so it is convenient. Price is right remember you get what you pay for.
Genuine Hotels.com guest review
4 night business trip Jul 27, 2014
Paul Markowski
US
3.0 / 5Good
"Great location! Pleaseant hotel staff!"
Overall it was a great stay at this hotel. The location is super great. Close to market, subway station, buses and you can pretty much walk to everything. The hotel is a bit old. I think they need to repair it and it will be a hit for travelers. Although the hotel staff were always pleasant and helpful especially front desk guy named Christian. I would definitely come back again.
Genuine Expedia guest review
Other trip Jul 10, 2014
sana
US
3.0 / 5Good
"Nice céntric and great valué"
This hotel was very well located close to everything! Staff was great. Although no parking and the rooms no so pretty. But for the price is a great bargain!
Genuine Expedia guest review
Other trip Jun 27, 2014
josh
US
4.0 / 5Excellent
"Nice place for The money"
Very nice valué! For The money we spend was very well located and the staff was very friendly and helpfull. Only bad thing is parking. But I guess is like that all over Santiago.
Genuine Expedia guest review
Other trip Jun 20, 2014
A Traveler
US
3.0 / 5Good
"Conveniently located with metro stations nearby."
The hotel is in close proximity to the metro. Santa Ana Station & Plaza de Armas metro stations are within an 8-10 minute walk. The hotel is old and can use some repairs. It has a small elevator with a gate that you close. It is in working condition as long as you close the gate all the way. The bar/rstaurant by the hotel was very loud and kept us up on our first night there. One thing I did not enjoy, was having to ring the doorbell when we came back to the hotel after midnight. The front door was locked with a padlock. It took 5 minutes for someone to come unlock and open the door. We were here for Lollapalooza Chile and arrived late. I guess they lock the doors after late hours.
Genuine Hotels.com guest review
4 night trip with friends Mar 27, 2014
Cesar M.
US
2.0 / 5Fair
"Good location"
Had to call to get hot water. So had to take a cold shower. Thought I paid for breakfast, but I guess I didn't. Tried to check in early, was denied. Room was fair. Loud club underneath with karoaoke or band.
Genuine Hotels.com guest review
1 night trip with friends Mar 26, 2014
A Traveler
US
3.0 / 5Good
"Nice"
It was ok for the little time we spent there. Most time we were out doing things around Santiago and Valparaiso. We basically used it for shower and sleep.
Genuine Expedia guest review
Other trip Oct 24, 2013
Edgar
US
3.0 / 5Good
"Average"
Perfectly located, just 2 minutes walk from the Plaza de Armas. However, the wifi didn't work in my bedroom and I've had better breakfasts than they offer.
Genuine Expedia guest review
Other trip Jul 26, 2013
James
US
2.0 / 5Fair
"bad smelly room"
The room I was giving was facing out onto the street and was very noisy. Additionally the hotel has a club/restaurant downstairs and it added loud music until late to the overall noise. The bathroom was not very clean and smelled seriously bad of sewer pipe and rat. It was gross. The room's walls were stained with old water leaks and there could have been mold in the walls too.
Genuine Expedia guest review
Other trip Apr 17, 2013
Eileen
US
3.0 / 5Good
"Great location, Very nice staff okay hotel."
It is okay for the money you pay. Staff is very helpful and nice, rooms were okay and they were clean. They make kind of grilled cheese for breakfast which is very nice. Do not expect too much from the hotel but is an excellent location. You are in the center of Santiago. Everything is a walking distance.
Genuine Expedia guest review
Other trip Feb 5, 2013
Ferhan
US
4.0 / 5Excellent
"excellent location!"
Was what I expected. Location was the primary interest and I like old hotels so I was satisfied .
Genuine Hotels.com guest review
2 night trip Nov 26, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
GOOD LOCATION
Genuine Hotels.com guest review
2 night business trip Jul 30, 2015
MICHAEL
GB
4.0 / 5Excellent
"Good value for money & satisfy"
Good hotel, friendly service, excellent location, good value for money, highly recommended. Thank you
Genuine Hotels.com guest review
23 night trip with friends Mar 3, 2015
Juan
AU
5.0 / 5Outstanding
"A clean comfortable central hotel"
We stayed at espana twice because it was good value. Air con was good, bed comfortable. Staff were helpful in changing rooms (street room on the weekend was too noisy) great location.
Genuine Expedia guest review
Other trip Feb 14, 2015
gemma
GB
4.0 / 5Excellent
"Arriving in Santiago"
Very friendly, helpful staff. Loved the round room which I stayed in.
Genuine Hotels.com guest review
2 night trip Jan 13, 2015
Rosemary
GB
3.0 / 5Good
"Booked a couple of more nights here"
Hotel Espana About myself: I've travelled frequently on business for many years in a variety of hotels (typically 3* through to 5*). This, however, is my first trip purely for leisure and I'm travelling solo. The hotel: I booked into Hotel Stefanano for a couple of nights after arriving from Buenos Aires while I decided what to do next. I booked a single room which was a decent size. Bed was comfy but the linen was too small for the size of the bed. TV and cable channels offered a decent selection. The bathroom had a bath with overhead shower. Pressure was ok but on one of the days the water wasn't particularly hot (I had to wait quite a while for it to heat up). The room also had an air conditioner (which worked well) and a safe. It's in a fairly decent, central location and there was a very good Peruvian restaurant right next door (I ate there twice). The breakfast was ok, consisting of toasted cheese and ham sandwiches, fruit, coffee, tea, fruit juice and yoghurt. Would I recommend it: Even though one of the staff came into my room at 6:30 (unannounced and without knocking!) on the first morning, without explanation, I would still recommend it as I found it to be good value for value.
Genuine Hotels.com guest review
1 night trip Jul 21, 2014
A Traveler
MX
3.0 / 5Good
"Decent hotel in Santiago"
About myself: I've travelled frequently on business for many years in a variety of hotels (typically 3* through to 5*). This, however, is my first trip purely for leisure. The hotel: I booked into Hotel Stefanano for a couple of nights after arriving from Buenos Aires while I decided what to do next. I booked a single room which was a decent size. Bed was comfy but the linen was too small for the size of the bed. TV and cable channels offered a decent selection. The bathroom had a bath with overhead shower. Pressure was ok but on one of the days the water wasn't particularly hot (I had to wait quite a while for it to heat up). The room also had an air conditioner (which worked well) and a safe. It's in a fairly decent, central location and there was a very good Peruvian restaurant right next door (I ate there twice). The breakfast was ok, consisting of toasted cheese and ham sandwiches, fruit, coffee, tea, fruit juice and yoghurt. Would I recommend it: Even though one of the staff came into my room at 6:30 (unannounced and without knocking!) on the first morning, without explanation, I would still recommend it as I found it to be good value for value.
Genuine Hotels.com guest review
2 night trip Jul 19, 2014
lastminutetraveller
MX
1.0 / 5Poor
"Don't stay here. This place is a mess"
Dirty rooms, disgusting bathroom and an overall dreadful stay.
Genuine Expedia guest review
Other trip Jun 19, 2014
dave
AU
4.0 / 5Excellent
"great value"
Hotel a little faded but great location and service. Breakfast basic but cheap-toast, tea/coffee or toasted ham and cheese sandwich. English spoken. Great staff
Genuine Hotels.com guest review
2 night trip Mar 30, 2014
Fred
MX
4.0 / 5Excellent
"Good value"
A good hotel in a great location. Clean and comfortable. Enhlish spoken. Ususl facilities.Decor a little tired but great value on a special deal. Close to cathedral and major attractions and QUIET!
Genuine Hotels.com guest review
1 night family trip Mar 26, 2014
A Traveler
GB
3.0 / 5Good
"Run down hotel in excellent location"
Entrance looks very good. Reception staff very helpful. One of those fantastic ancients lifts. Hotel run down. Room window not able to be closed, let alone locked. Chair propped against the window to close it. Safe not useable. Air conditioning remote missing. Floor dirty so that soles of feet became really dirty quickly. Great shower. Bed comfortable. Overhead light not working. Continental breakfast best avoided. But I would go there again because it's extremely cheap, staff were great, location is great.
Genuine Expedia guest review
Other trip Feb 25, 2014
Jennie
AU
4.0 / 5Excellent
"24 hours service!"
I arrived in Santiago at 2 in the morning and everything was perfect. They already had my booking, my room was available and there was a person at the reception waiting for me. The location helps as well being the CENTER CENTER :D the hotel is liitle old, but you get fantastic deals on it online i got a 50% off which made it cheaper than any hostel!
Genuine Hotels.com guest review
2 night trip Sep 20, 2013
Arunima
IN
2.0 / 5Fair
"Poor Hotel in Santiago"
This hotel had no lift. The rooms were noisy due to the wooden floors. There was only 1 towel no bathmat. Some of the staff at the desk were courteous others offhand. The breakfast was substandard. It is centrally located that is about all I can say for it.
Genuine Expedia guest review
Other trip Dec 15, 2012
A Traveler
AU

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Bom custo benefício"
Gostei do hotel. Nada luxuoso, prédio muito antigo (histórico), mas excelente localização.
Genuine Hotels.com guest review
7 night romance trip Aug 1, 2015
Jozimax C.
BR
2.0 / 5Fair
"Serve apenas para dormir"
Apesar de estar com a reserva impressa, e no celular, o recepcionista disse que não havia recebido. Até ser resolvido o impasse, aguardamos por 35 minutos, com duas crianças, sendo que tínhamos todos os comprovantes. Estava frio, aquecedor do quarto não funcionou, e disseram não ter nenhum secador de cabelo disponível. Quando está 5°C, isso se faz importante.
Genuine Hotels.com guest review
1 night family trip Jul 31, 2015
A Traveler
BR
1.0 / 5Poor
"Insatisfação."
Estadia decepcionante devido às más condições e falta de limpeza nas áreas comuns do hotel, principalmente o espaço destinado ao café, que realmente não pode ser considerado como café da manhã. Local sujo como posso demonstrar através de fotos se houvesse no site espaço destinados para postagem da realidade verdadeira deste hotel. minha maior insatisfação é com a empresa Hoteis.com que não fiscaliza os hotéis que colocam a disposição em seu site.
Genuine Hotels.com guest review
3 night romance trip Jul 12, 2015
BENEDITO DONIZETI
BR
3.0 / 5Good
"hotel con muy buena ubicación, cómodo"
muy amable el personal, habitación comoda, suficiente para llegar a dormir, buena ubicación , fácil de llegar a pie a varios lados ... En general buena experiencia , volvería a alojarme acá
Genuine Hotels.com guest review
2 night trip with friends May 15, 2015
gerardo
CL
3.0 / 5Good
"Goede locatie"
Oud hotel! Locatie ideaal!
Genuine Hotels.com guest review
5 night trip with friends May 5, 2015
A Traveler
NL
1.0 / 5Poor
"malo"
Mal
Genuine Hotels.com guest review
3 night business trip Apr 29, 2015
eduardo justo
CL
3.0 / 5Good
"Hotel España"
El personal no es amable, la televisión no funciona no hay luces en los pasillos
Genuine Expedia guest review
Other trip Apr 24, 2015
Camilo
MX
3.0 / 5Good
"Regular"
O Hotel só é valido para quem procura algo bem simples, só para dormir mesmo e próximo do centro! Mas a limpeza do quarto ocorre diariamente e as camas eram bem confortáveis! Serviu bem para o meu propósito!
Genuine Expedia guest review
Other trip Apr 22, 2015
Simone
BR
4.0 / 5Excellent
"Hotel simples e honesto"
Hotel simples, limpo e com um razoavel nivel de conforto. Nao espere um hotel de luxo, porque ele nao é. É sim um hotel bem localizado, numa area central a 200m de uma estacao de metro.
Genuine Hotels.com guest review
2 night trip with friends Apr 10, 2015
Matheus
BR
4.0 / 5Excellent
"Um Passeio Especial, Numa Data Especial!"
Foi um tempo muito especial, pois eu e minha esposa comemoramos nossos 35 anos de casados. Gostei bastante de Santiago! Nossos passeios foram muito bons e divertidos, pois estavam conosco mais 03(três) casais de amigos que também comemoravam aniversário de casamento. Quanto ao hotel Espãna eu recomendo pela ótima localizacao e serviços.
Genuine Hotels.com guest review
9 night romance trip Mar 17, 2015
SERGIO
BR
3.0 / 5Good
"Bom somente para dormir!"
Quanto à limpeza, achei ótimo. Quanto às instalações, o hotel está "precisando de um dono" ou um melhor administrador. Notamos os rodapés soltos, nos dois últimos dias a água quente da calefação do chuveiro estava bem fraca, quase acabando, nos corredores existem partes do forro de gesso quebrado. O café da manhã não serve de referência alguma. Nem parece café da manhã de hotel. Muito fraco mesmo. Pontos positivos: limpeza e conforto da cama, ou seja, para dormir estava excelente, além da localização que é muito estratégica, perto de duas estações de metrô e das principais ruas do centro.
Genuine Expedia guest review
Other trip Mar 27, 2015
Marlos
BR
2.0 / 5Fair
"hotel fraco"
Hotel precário. Elevador dá época de fechar com grade. Café da manhã fraco. Internet fraca.
Genuine Expedia guest review
Other trip Mar 12, 2015
A Traveler
BR
3.0 / 5Good
"Hotel simples, mas funcional, em ótima localização"
O hotel está instalado num prédio antigo, em arquitetura compatível com o centro histórico, porém as instalações dos quartos estão reformadas e são confortáveis e limpas. Não é luxuoso, porém o preço é muito atrativo e a localização é perfeita para quem pretende fazer turismo, pois está próximo de vários pontos. O elevador é bastante antigo e pequeno (até 3 pessoas), porém não apresenta qualquer risco à segurança. Não percebi qualquer problema de segurança na área, mesmo em horários noturnos. O café da manhã é simples, porém o preço é compatível (2000 pesos se não incluído na diária). Ideal para quem não quer gastar muito tempo no café da manhã. Se o hóspede quiser algo melhor, há várias alternativas próximas.
Genuine Expedia guest review
Other trip Mar 3, 2015
Danilo
BR
4.0 / 5Excellent
"Personal muy cordial"
Excelente ubicación. Es construccion antigua pero esta bastante bien mantenido. El personal es muy cordial y atento. El servicio de limpieza de tu habitacion excelente. El desayuno es bueno. Falta ventilacion en el baño y no reponieron los articulos de limpieza (champu)
Genuine Hotels.com guest review
5 night romance trip Feb 24, 2015
Juan Carlos
BO
1.0 / 5Poor
"Vale somente pela localização"
Prós: - Localização, - Pessoal do atendimento; . Contra: - Café da manhã decepcionante, - Limpeza do quarto deixou a desejar, - O hotel fica em cima de dois restaurantes e a janela do nosso quarto era justamente na parte de trás do restaurante. Então a hora que a gente abria a janela subia um cheiro desagradável, - Mas o pior de tudo é que achamos que o 2º andar do hotel é utilizado como motel.
Genuine Expedia guest review
Other trip Feb 27, 2015
Gabriel
BR
4.0 / 5Excellent
"comodo"
Agradable y comodo.
Genuine Hotels.com guest review
3 night romance trip Feb 15, 2015
humberto
AR
1.0 / 5Poor
"Só valeu pela localização."
Prós: - Localização; - Funcionários. . Contra: - Trata-se de um hotel bem antigo. Na parte de baixo do hotel há 02 restaurantes. Do quarto onde ficamos hospedados conseguíamos ver os fundos dos restaurantes e o cheiro não era dos mais agradáveis. - A limpeza deixou a desejar; - Não sei se foi só com a gente, mas o café-da-manhã assustou (pelo lado ruim). No nosso caso era para ser pago à parte. Só tomamos café do hotel no primeiro dia e veio pão de forma queimado, tinha algumas uvas, leite e água quente. - Mas o pior de tudo foi que acreditamos que o 2º andar do hotel é usado como motel: -- Um dia escutamos alguns barulhos estranhos. -- Outro dia enquanto estávamos no saguão do hotel estranhamos algumas mulheres entrarem, falarem rapidamente com o recepcionista do hotel e subirem rapidamente. -- Mas a gota-d'agua foi quando eu vi a faxineira limpando um quarto no 2º andar no meio do dia. Algum tempo depois vimos duas pessoas tendo relações sexuais e logo depois foram embora. Foi decepcionante.
Genuine Expedia guest review
Other trip Feb 23, 2015
Gabriel
BR
3.0 / 5Good
"Ótima localização e excelente custo-benefício."
Ótima localização e excelente custo-benefício.
Genuine Hotels.com guest review
2 night family trip Feb 18, 2015
Larissa
BR
3.0 / 5Good
"bueno"
Bueno, solo que no cuenta con mucha agua fría para todo salia caliente. Lo demás todo bien.
Genuine Hotels.com guest review
1 night family trip Feb 12, 2015
Ruben
CL
4.0 / 5Excellent
"muy bien ubicado"
muy agradable estancia, atención ezcelente del personal del hotel, muy bien ubicado a 2 cuadras de la.plaza de armas y el metro, muy céntrico.
Genuine Hotels.com guest review
13 night business trip Feb 1, 2015
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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