"Ideal to visit Cambridge"
Friendly staff, very good food in the Brasserie but the Hotel looks a bit tired in areas. Good value and ideal for a couple of nights away.Genuine Expedia guest review
"Great for chilling out"
We as always had a great stay, only one night but all we needed was at the hotelGenuine Hotels.com guest review
The hotel part was good as expected but the staff were amazing. They looked after our every need with a smile on their faces. They gave our little son some complimentary ice cream when we arrived, let us have dinner in our room even though it wasn't part of our package. They even gave our son a free meal. They took time out to chat to us and were outstanding […] in every way. If you want to be looked after, stay here. We stay in lots of hotels and havn't been treated this well in any. We felt like family here. Highly recommended! Read moreGenuine Expedia guest review
Considering its so close to a major road, the room was really quiet. Just what I neededGenuine Hotels.com guest review
A very comfortable and pleasant hotel.Genuine Hotels.com guest review
"service was terrible"
Staff did not know what they were doing,rushed service for food then waited over 30 mins for dessert asked two waiters where this was and one did not return the dinner looked nice but didn't taste good,potato tasted of metal but did get 20% off wine due to dessert issue when having breakfast had to ask for coffee and utensils and sugar after being seated […] at least 10 mins In the bar they did not know what cider was and overall food and drinks overpriced for lack of service and Knowledge the room was nice though nice large comfy bed Read moreGenuine Expedia guest review
Hotel is showing its age (late 60's style) but still acceptable. Staff were all very friendly and helpful. Breakfast buffet was one of the better ones. Evening meals were a bit expensive. However, for the B&B price charged at the hotel (compared to others in Cambridge) we were happy. Nearby pub (10 minutes walk towards Tesco) serves regular low priced […] pub meals. Regular bus service into Cambridge, just 15 minutes if you use the stop to the left of the roundabout/hotel entrance. Get on to the right or at Tesco and you'll be taken on a 10 minute tour of Bar Hill before passing the hotel again! Read moreGenuine Hotels.com guest review
Facilities werent the greatest although they were availableGenuine Expedia guest review
"Nice hotel ...close for buses into Cambridge"
Had a lovely stay. Staff could not do enough for us Food brilliant and good hearty breakfast. Only thing l found, the room was to hot...Genuine Expedia guest review
"Nice to have a swimming pool included."
the stay was lovely, but the restaurant food was terrible quality.Genuine Hotels.com guest review
Good hotel, clean and comfortable. Very good spa and pool facilities. Most of all, fantastic efficient and friendly staff. Shortly after arrival, I phoned to say we had no phone signal in our room. The manager immediately upgraded us free of charge to a better room with good phone coverage. Large spacious room, with no traffic noise. Breakfast offered […] a great range, all fresh and staff in the restaurant were fast and polite. This is the best service for the money we have experienced for a long while. Read moreGenuine Expedia guest review
"Very comfortable hotel close to city centre"
Excellent value. We stayed in a very clean and cosy room which was very quiet, perfect for a good night's sleep! We enjoyed relaxing swim in the good sized pool and chilled out in the gorgeous jacuzzi before a good dinner in the restaurant. The staff are attentive and the service is excellent. We would recommend this hotel if you are looking for a convenient, […] comfortable hotel. Very good value for money. Read moreGenuine Expedia guest review
"Enjoyable night stay"
Overall the hotel was very good, just having the bus stop right outside made it very easy to go and come back from Cambridge. Beds were comfortable and large, room on a slightly small size compared with others but still big enough. Our bedroom did not seem dated but bathroom starting to look a bit jaded around the edges. Plenty of tea, coffee and hot […] chocolate. We choose this hotel for its facilities i.e pool and was not disapointed. Would certainly stop here again!!!! Read moreGenuine Hotels.com guest review
"Lovely hotel stay just outside Cambridge"
From the moment we arrived everyone was polite and courteous. Very pleasant young man at the pool answered all queries and appeared very happy in his work. A lovely over night stay wish it was longer. xxGenuine Expedia guest review
"Rooms Looking Tired"
We arrived on Friday and booked the evening meal for 20.30 hours, the restaurant was fairly busy and we were asked to wait whilst a table was sorted for us. Some 20 minutes later we were shown to our table and given a menu to choose our meal. At 2110 hours we asked if someone could take our order and eventually the restaurant manager came to our table […] and apologised for the delay in taking our order. It was about 21.30 hours when the fishcake starter arrived and it appeared to have been reheated several times as the outer crust was hard and brittle. The main course was OK. It seemed that whilst there was an adequate number of waiters to service the diners they were working very inefficiently and without proper direction. Talking later to a number of other diners they also felt that the restaurant service was very poor. Just to put our comments into perspective we always eat at the hotel but after this experience we found another restaurant for the second night's meal. We had a standard room and it is quite compact compared the normal sized hotel rooms. The bathroom is particularly small. Disappointed with the standard and value for money of this hotel when compared with other similar hotel chains. Read moreGenuine Expedia guest review
"Somewhere to sleep"
Average hotel. Looks a bit tired and could do with money spending! Especially the bathroom!Genuine Hotels.com guest review
Good hotel, i enjoyed the stay. Marked down the location due to having to negotiated a closed A14. Restaurant reasonably priced any very enjoyable food. Spa okay.Genuine Hotels.com guest review
"Good hotel very close to the a14 ."
We had a comfortable stay good bed nice pillows and sheets also lovely towels .breakfast was excellent and the restaurant staff were excellent.Genuine Expedia guest review
"Handy hotel for Cambridge area."
Used this hotel for business. A good local pub 5 minutes away if you want to escape the confines of the hotel.Genuine Expedia guest review
Pleasant. Comfortable , room was a nice size. Staff were very helpful, overall good visitGenuine Expedia guest review
Booked this at short notice and was pretty inexpensive so I had low expectations but staff very helpful and hotel clean and comfortable. It's out in the sticks but very reliable bus service into Cambridge. Would stay again.Genuine Hotels.com guest review
"Very good customer service. Good location."
Comfortable hotel, in an excellent out of town location and with very good customer service (polite and helpful). Would stay again. Very convenient for Cambridge.Genuine Hotels.com guest review
"Convenient for the area I wanted to visit"
Very good hotel. I was disappointed I paid more this time than I paid last year for bed, breakfast and evening meal on the first night. This year it was just the room for my sister and I for 2 nights.Genuine Expedia guest review
"Good Hotel but wear Sweaters to dine"
Hotel & staff very good friendly and accomodating but dining area freezing. We moved several times to get away from the air con but still found it cold. Would definately recommend the pool and Spa facilities - fantastic relaxing experience.Genuine Expedia guest review
Great hotel with spa facilities, stayed here on a business trip. Preferred to stay in a quiet location rather than in the centre of Cambridge.Genuine Hotels.com guest review
"Fabulous hotel, superb facilities."
One of the best hotels we have stayed in in the UK. Fabulous facilities and the service we received was brilliant. The bed we had was the most comfortable I have slept in. I would definitely use this hotel again. Wonderful.Genuine Expedia guest review
"Comfortable Hotel, Excellent Customer Service"
Stayed here two nights/three days with a child. Travel cot was provided as requested free of charge with bedding. Room was comfortable, clean, and had all the necessities. One was a great touch was that complimentary fresh milk was available upon request for the tea and coffee in the room. We took advantage of this twice and both times the milk arrived […] less than five minutes from when we placed the call to the kitchen. I would stay here again. Read moreGenuine Expedia guest review
"Pleasant hotel with good facilities"
We were at the hotel for a large family gathering, not for the first time. We had never previously stayed overnight, though, and found a well equipped ground floor room with all of the facilities we expected. It is very near to the city of Cambridge and we were able to take the recommended taxi into the centre to view the ancient buildings,Genuine Expedia guest review
"A bit tired"
Hotel needs a facelift, it needs more staff and those staff it has need training on customer service. On check-in, apparently my credit card was not applied to allow me to use the bar and I had to go back to my room to get cash (a common problem I was told), on checking out, there was a long queue with only one girl dealing with that queue. Bar area […] is very tired-looking and generally the place needs a facelift. Breakfast seemed fine, although I did only have a bowl of cereal. Read moreGenuine Hotels.com guest review
"Good basic hotel"
This is a large conference type hotel designed, it appears to me, for business men in transit. The rooms are clean and comfortable as you would expect from the star rating but this is not a hotel with character. We were there for an overnight stay and it was perfect for this. The rooms are not particularly soundproofed so late returning guests were […] disturbing. Read moreGenuine Expedia guest review
The hotel is very conveniently located just off the A14 with easy access to Cambridge and surrounding area. The free WiFi was somewhat hit and miss, would be connected one minute and then would drop the next, rather frustrating. The food served up in the restaurant was excellent (although sadly my first choice was not available - just too popular!). […] Well worth a visit. Read moreGenuine Hotels.com guest review
Nice and clean, helpful staff, very quick check in and check out. Big car park, even though the hotel was near full on Saturday night, had no problem parking. Bar sold good food, and reasonable price and service. Good choice of beers. We would stay here again.Genuine Expedia guest review
"friendly restaurant staff"
Pleased with the deal we had. Room rather hot, despite the window being open as wide as it could go. Restaurant manager and his staff all friendly and helpful, especially as we had restrictive time limits due to other commitments. Thank you. Pool staff also friendly. Note the jacuzzi wasn't working at the time.Genuine Hotels.com guest review
Spa experience was good. It is a bit outside the town. Hotel phones are temperamental and you don't get mobile reception in ground floor rooms. Free wifi. Helpful staff.Genuine Expedia guest review
Good location for Cambridge, about a 5 min drive to Trumpington Park and Ride and then 15 mins of the bus. Good facilities at hotel with pool and gym. Room was hot and no air con which was a little dissapointing. Breakfast had a good selection but some of the quality was just average. Nice, large bed.Genuine Hotels.com guest review
This hotel has good facilities and well is located. Staff were friendly and made us feel welcome and valued.Genuine Expedia guest review
"A simple stay over"
HAve to say that finding the hotel was very easy as its well signposted on the verge of the A14,,,,,there was ample parking even with people golfing on the day.....felt disappointed with check in as room was not ready,,,,and had to wait for over an hour till our room was ready with little or no communication from the hotel management...however with […] that said once we checked in the room was well appointed and comfy....breakfast was lovely and great way to start the day off,,,,we had one evening meal which was very enjoyable...however I would be curious to know why there is such a price difference in the bars within the hotel....as heard 'golfers' being told to use the bar/café near the gold shop as it was significantly cheaper for drinks and food....found that very off putting Read moreGenuine Hotels.com guest review
"Great for business stop-over with good gym"
Had a free upgrade. Great room. Fitness stuff adequate. Pool looked great. Easy parking, tesco extra next-door.Genuine Expedia guest review
"a bit worrying if you travel alone!"
i checked in around 10.30pm and was not told my room was a smoking room which was evident when i went into the room i rang to reception who told me it was hotel policy to put lone females on the ground floor for safety !! there was no way i could sleep in that room with the smell of smoke and air freshener receiption offered to spray further air freshener […] which i was not happy with i was given a first floor non smoking room then which was nice and had no complaints but i am still worried about safety in the hotel then!!! Read moreGenuine Hotels.com guest review
"Close to A14 for easy access to local area"
Very nice hotel, clean quite comfortableGenuine Hotels.com guest review
Nice hotel, noise from the A14 if you have windows open can be a problem. Easy access and facilities very good. Wifi free which is good as not hotels give a free service. Food good, plenty of choice but we only had breakfast. Rooms clean and tidy, glasses were not replaced when used. Bathroom small but everything one needsGenuine Expedia guest review
It most certainly isn't 4 stars but the hotel was fit for purpose: my room was clean and my bed was dry. I used the swimming pool and sauna (everything is tired but functioning), had dinner at the hotel's restaurant and the breakfast was included. I don't really have anything to complain about (apart maybe from the waitress who, when I said I'm intolerant […] to gluten, suggested some lactose-free dishes) but frankly I'm struggling to write something positive. Menzies is miles away from Cambridge but you pay like for a 3 star city centre hotel. Not the value for money you would expect. Read moreGenuine Hotels.com guest review
"Lovely hotel but questionable service and food"
The room was lovely. The hotel is a bit out of Cambridge but is in a quiet location and it has a great indoor swimming pool. HOWEVER, we were on half board and the food was not good. They brought my son's meal very much later than ours and when they did they had re-fried the fish so we sent it back. Our meat was as tough as shoe soles and there were […] a lot of complaints from others with wrong food orders being served, poorly cooked or very salty food. So I would recommend a stay at the hotel, but go to a restaurant in Cambridge instead. Read moreGenuine Hotels.com guest review
"Overall, v good"
Great value. The odd little fault but nothing you can complain about at such a great price. Friendly, helpful staff. Citi-bus 5 service excellent - save the cab fair!Genuine Hotels.com guest review
Overall we were very pleased, it was as expected. We had an inclusive dinner for one night of our two day stay but the hotel were unable to accommodate us in the restaurant on the night we wanted. We were eating with family on the second night, so ended up eating in the bar at a very cramped low coffee table on burger and chips. Not quite what I had […] in mind Our room was slightly noisy at night with the swimming pool motor outside our window so would try for a differant room but not a deal breaker. Staff were very pleasant and helpful and the hotel was very clean. Very conveniant for Cambridge city centre Read moreGenuine Hotels.com guest review
"Great Location for shopping in Cambridge"
Quality service, friendly staff, clean rooms, hearty English beakfast. Good location, only a few miles from Cambridge, park and ride on hotel doorstep.Genuine Hotels.com guest review
"Enjoyable Family Break"
We used the hotel as a base for a family get-together, three generations from 2 to 70. What most impressed me was the staff, well trained, efficient and friendly: they couldn't have done more to make us feel welcome. Thoroughly enjoyed the breakfasts: plenty of variety, well cooked and presented. Also enjoyed two good meals in the restaurant/lounge. All […] in all, a most enjoyable stay. I have little doubt we will be back in the future. Read moreGenuine Expedia guest review
"Great hotel for a couples break"
Great facilities & beautiful place to stay. only fault I could find was that the bed was quite hardGenuine Expedia guest review
"Great, good value, friendly hotel."
Menzies hotel was a really lovely place to stay. For the price it was excellent value, with a good size, well-kept and perfectly clean room, a nice bathroom (small bath, but bath nonetheless!), and a decent breakfast. The facilities are great - the swimming pool a very good size, and jacuzzi and saunas free to use. The spa treatments were ok - felt […] a little rushed, and the surroundings were more leisure centre than spa, but not expensive. Staff were friendly - literally everyone said hello, and everyone was very happy to help. It's a little way outside Cambridge so not one for public transport - we got the bus once to go out to dinner and waited half an hour for it, and got a cab back (£20) - fine once but you do need a car to visit here happily for a few days! Read moreGenuine Expedia guest review
Everything was fine but : the TV did not work the bathroom was very basic the breakfast service was very slow and when my meal eventually came it was incomplete.Genuine Expedia guest review
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