Great hotel with spa facilities, stayed here on a business trip. Preferred to stay in a quiet location rather than in the centre of Cambridge.Genuine Hotels.com guest review
"Fabulous hotel, superb facilities."
One of the best hotels we have stayed in in the UK. Fabulous facilities and the service we received was brilliant. The bed we had was the most comfortable I have slept in. I would definitely use this hotel again. Wonderful.Genuine Expedia guest review
"Comfortable Hotel, Excellent Customer Service"
Stayed here two nights/three days with a child. Travel cot was provided as requested free of charge with bedding. Room was comfortable, clean, and had all the necessities. One was a great touch was that complimentary fresh milk was available upon request for the tea and coffee in the room. We took advantage of this twice and both times the milk arrived […] less than five minutes from when we placed the call to the kitchen. I would stay here again. Read moreGenuine Expedia guest review
"Pleasant hotel with good facilities"
We were at the hotel for a large family gathering, not for the first time. We had never previously stayed overnight, though, and found a well equipped ground floor room with all of the facilities we expected. It is very near to the city of Cambridge and we were able to take the recommended taxi into the centre to view the ancient buildings,Genuine Expedia guest review
"A bit tired"
Hotel needs a facelift, it needs more staff and those staff it has need training on customer service. On check-in, apparently my credit card was not applied to allow me to use the bar and I had to go back to my room to get cash (a common problem I was told), on checking out, there was a long queue with only one girl dealing with that queue. Bar area […] is very tired-looking and generally the place needs a facelift. Breakfast seemed fine, although I did only have a bowl of cereal. Read moreGenuine Hotels.com guest review
"Good basic hotel"
This is a large conference type hotel designed, it appears to me, for business men in transit. The rooms are clean and comfortable as you would expect from the star rating but this is not a hotel with character. We were there for an overnight stay and it was perfect for this. The rooms are not particularly soundproofed so late returning guests were […] disturbing. Read moreGenuine Expedia guest review
The hotel is very conveniently located just off the A14 with easy access to Cambridge and surrounding area. The free WiFi was somewhat hit and miss, would be connected one minute and then would drop the next, rather frustrating. The food served up in the restaurant was excellent (although sadly my first choice was not available - just too popular!). […] Well worth a visit. Read moreGenuine Hotels.com guest review
Nice and clean, helpful staff, very quick check in and check out. Big car park, even though the hotel was near full on Saturday night, had no problem parking. Bar sold good food, and reasonable price and service. Good choice of beers. We would stay here again.Genuine Expedia guest review
"friendly restaurant staff"
Pleased with the deal we had. Room rather hot, despite the window being open as wide as it could go. Restaurant manager and his staff all friendly and helpful, especially as we had restrictive time limits due to other commitments. Thank you. Pool staff also friendly. Note the jacuzzi wasn't working at the time.Genuine Hotels.com guest review
Spa experience was good. It is a bit outside the town. Hotel phones are temperamental and you don't get mobile reception in ground floor rooms. Free wifi. Helpful staff.Genuine Expedia guest review
Good location for Cambridge, about a 5 min drive to Trumpington Park and Ride and then 15 mins of the bus. Good facilities at hotel with pool and gym. Room was hot and no air con which was a little dissapointing. Breakfast had a good selection but some of the quality was just average. Nice, large bed.Genuine Hotels.com guest review
This hotel has good facilities and well is located. Staff were friendly and made us feel welcome and valued.Genuine Expedia guest review
"A simple stay over"
HAve to say that finding the hotel was very easy as its well signposted on the verge of the A14,,,,,there was ample parking even with people golfing on the day.....felt disappointed with check in as room was not ready,,,,and had to wait for over an hour till our room was ready with little or no communication from the hotel management...however with […] that said once we checked in the room was well appointed and comfy....breakfast was lovely and great way to start the day off,,,,we had one evening meal which was very enjoyable...however I would be curious to know why there is such a price difference in the bars within the hotel....as heard 'golfers' being told to use the bar/café near the gold shop as it was significantly cheaper for drinks and food....found that very off putting Read moreGenuine Hotels.com guest review
"Great for business stop-over with good gym"
Had a free upgrade. Great room. Fitness stuff adequate. Pool looked great. Easy parking, tesco extra next-door.Genuine Expedia guest review
"a bit worrying if you travel alone!"
i checked in around 10.30pm and was not told my room was a smoking room which was evident when i went into the room i rang to reception who told me it was hotel policy to put lone females on the ground floor for safety !! there was no way i could sleep in that room with the smell of smoke and air freshener receiption offered to spray further air freshener […] which i was not happy with i was given a first floor non smoking room then which was nice and had no complaints but i am still worried about safety in the hotel then!!! Read moreGenuine Hotels.com guest review
"Close to A14 for easy access to local area"
Very nice hotel, clean quite comfortableGenuine Hotels.com guest review
Nice hotel, noise from the A14 if you have windows open can be a problem. Easy access and facilities very good. Wifi free which is good as not hotels give a free service. Food good, plenty of choice but we only had breakfast. Rooms clean and tidy, glasses were not replaced when used. Bathroom small but everything one needsGenuine Expedia guest review
It most certainly isn't 4 stars but the hotel was fit for purpose: my room was clean and my bed was dry. I used the swimming pool and sauna (everything is tired but functioning), had dinner at the hotel's restaurant and the breakfast was included. I don't really have anything to complain about (apart maybe from the waitress who, when I said I'm intolerant […] to gluten, suggested some lactose-free dishes) but frankly I'm struggling to write something positive. Menzies is miles away from Cambridge but you pay like for a 3 star city centre hotel. Not the value for money you would expect. Read moreGenuine Hotels.com guest review
"Lovely hotel but questionable service and food"
The room was lovely. The hotel is a bit out of Cambridge but is in a quiet location and it has a great indoor swimming pool. HOWEVER, we were on half board and the food was not good. They brought my son's meal very much later than ours and when they did they had re-fried the fish so we sent it back. Our meat was as tough as shoe soles and there were […] a lot of complaints from others with wrong food orders being served, poorly cooked or very salty food. So I would recommend a stay at the hotel, but go to a restaurant in Cambridge instead. Read moreGenuine Hotels.com guest review
"Overall, v good"
Great value. The odd little fault but nothing you can complain about at such a great price. Friendly, helpful staff. Citi-bus 5 service excellent - save the cab fair!Genuine Hotels.com guest review
Overall we were very pleased, it was as expected. We had an inclusive dinner for one night of our two day stay but the hotel were unable to accommodate us in the restaurant on the night we wanted. We were eating with family on the second night, so ended up eating in the bar at a very cramped low coffee table on burger and chips. Not quite what I had […] in mind Our room was slightly noisy at night with the swimming pool motor outside our window so would try for a differant room but not a deal breaker. Staff were very pleasant and helpful and the hotel was very clean. Very conveniant for Cambridge city centre Read moreGenuine Hotels.com guest review
"Great Location for shopping in Cambridge"
Quality service, friendly staff, clean rooms, hearty English beakfast. Good location, only a few miles from Cambridge, park and ride on hotel doorstep.Genuine Hotels.com guest review
"Enjoyable Family Break"
We used the hotel as a base for a family get-together, three generations from 2 to 70. What most impressed me was the staff, well trained, efficient and friendly: they couldn't have done more to make us feel welcome. Thoroughly enjoyed the breakfasts: plenty of variety, well cooked and presented. Also enjoyed two good meals in the restaurant/lounge. All […] in all, a most enjoyable stay. I have little doubt we will be back in the future. Read moreGenuine Expedia guest review
"Great hotel for a couples break"
Great facilities & beautiful place to stay. only fault I could find was that the bed was quite hardGenuine Expedia guest review
"Great, good value, friendly hotel."
Menzies hotel was a really lovely place to stay. For the price it was excellent value, with a good size, well-kept and perfectly clean room, a nice bathroom (small bath, but bath nonetheless!), and a decent breakfast. The facilities are great - the swimming pool a very good size, and jacuzzi and saunas free to use. The spa treatments were ok - felt […] a little rushed, and the surroundings were more leisure centre than spa, but not expensive. Staff were friendly - literally everyone said hello, and everyone was very happy to help. It's a little way outside Cambridge so not one for public transport - we got the bus once to go out to dinner and waited half an hour for it, and got a cab back (£20) - fine once but you do need a car to visit here happily for a few days! Read moreGenuine Expedia guest review
Everything was fine but : the TV did not work the bathroom was very basic the breakfast service was very slow and when my meal eventually came it was incomplete.Genuine Expedia guest review
"Idea for business stay"
Rooms look a little tired and shabby and the walls between bathrooms are thin. The room next to me were arguing over the name of a TV celebrity and I shouted it out for them. They thanked me.Genuine Hotels.com guest review
"Good for a stopover."
Don't use hotels much so can't really compare it to others. Clean, spacious and well equipped. Friendly and helpful staff. More of a stopover place - it is right next to the A14 Cambridge, unless you're a golfer. If being picky then the bathroom could do with a bit of sprucing up but considering the price we got for it (£53 for B&B) I think it was good […] value. Read moreGenuine Expedia guest review
"Ideal hotel for visiting the Cambridge area"
Super hotel with a fantastic pool long enough for length swimming. Good buffet breakfast with additional options. Next to the A14 so very accessible. Room very spacious and attractive.Genuine Expedia guest review
"Staff so helpful and kind"
It was a delightful stay. We go away as a family on each of our birthdays to a different part of the country. We'd not stayed in a Menzies hotel before (nor even heard of it) but were very impressed. We arrived early and our room was not ready, but the children were given free ice cream and the reception staff and housekeeper could not have been more […] helpful. Read moreGenuine Hotels.com guest review
"Lovely hotel & Staff"
Hotel was lovely and clean, staff were very friendly and the spa and pool area were great. I think the only thing that lets the hotel down a little bit is the amount of foreign staff, it can cause a bit of a language barrier at times.Genuine Hotels.com guest review
"An enjoyable weekend away"
Nice room, hotel easy to get to, large bar to relax in, great food, friendly staff. We just needed a relaxing break so we stayed 2 nights stayed in the hotel, didn't go out, used pool, gym and bar- perfect and amazing value for moneyGenuine Hotels.com guest review
Lovely rooms, excellent staff, nice pool and facilities. Dinner and breakfast all very good.Genuine Expedia guest review
"good all round"
We had a nice stay. good room , breakfast and health suiteGenuine Expedia guest review
All the staff were extremely helpful. Good facilities for a golfing/spa weekend.Genuine Expedia guest review
"relaxing retreat for all"
Room was spaceous, clean & comfortable. Service from reception, housekeeping & restaurant was excellent. Dinner was superb . Spa facilties very relaxing. Would highly recommend this to any visitors.Genuine Expedia guest review
"Average hotel with nice rooms, poor staff"
The hotel is average with inattentive staff. For breakfast and dinner the staff didn't actually say hello but merely 'room number?'. It was difficult to get a coffee for breakfast (20mins?) and the welcome was a bit shambolic. Its major advantage is that there are so few hotels around Cambridge, and the room, pool and gym are all very good.Genuine Hotels.com guest review
"Cambridge out of town"
Nice hotel, out of city and with parking restrictions in town, difficult to get in and out to visit and eat and enjoy. Balance cost of taxis against extra cost of hotels in Cambridge?Genuine Hotels.com guest review
"Very disappointed :("
Our room was cold when we entered; an hour after check in time. The heating didn't 'warm up' as suggested by staff. Moved to another warmer room. The room was noisey at night with running water through pipes which kept us awake every 15-20mins. The spa was disappointing not as in the web site photos, the sauna was tiny; the steam room was 'out of order' […] the pool was no bigger than a school swimming pool. The spa bath kept shutting off every few minutes, no adjustable settings to use yourself, just wait in the water until the bubbles kicked in again!! Staff where were full of apologies but could do or say anything to relieve our disappointment. We stayed in the executive suite, so paid the extra for a better room :( We did get a refund on our bottle of wine, but dont get too exiting the food is only just ok. Read moreGenuine Expedia guest review
"Satisfied customer. Just a few minor niggles..."
We had a pleasant stay at the hotel. The breakfast buffet was great and the facilities were good. The pool and gym area was clean but maybe a little dated. Could do with a refresh! The room itself was very neat, clean and surfaces spotless. However, the phone also could have done with a clean as well. Also, the kettle cable was frayed at the end and […] needs replacing soon before it becomes a safety hazard. The shower was powerful and at a nice temperature. The pringles and kit kat was a nice touch. The drinks selection in the room was also good. We ordered room service and like the lady who brought the tray up, like all the staff at the Menzies, was very friendly. The burger was amazing and hit the spot. There was an additional charge for room service but was reasonably priced like the food (£2.50/tray). The location was a little far from town but itw as difficult to find a hotel of the same standard closer to city centre. The ten minute drive was not too arduous. In addition, the hotel was very spacious and uncluttered and this really makes a difference when you are carrying around a baby with you! Thankls for a pleasant stay and maybe see you again in the future. Read moreGenuine Hotels.com guest review
"Just the job for a one night stay while working aw"
Only one night stay while working in cambridge two things to moan about we're 1-water flow was poor from the taps and shower. 2-a pint of carling cost £4:25!!! So we went over the local pub by tesco's (the fox)Genuine Expedia guest review
"Customer Service Personified"
The staff were friendly, professional and nothing was too much trouble. Several when out of their way to offer assistance and flexibility on dining option.Gym basic but OK, rooms and public areas cleanGenuine Hotels.com guest review
Overall experience was great, only bad things to say is - Our room was not cleaned one day - Nothing close by - Located in the middle of nowereGenuine Hotels.com guest review
"Disappointing and expensive with no breakfast"
Run down in parts and bar/lounge menu not good value for money. Rooms ok but bathroom not as clean as should be - hairs in bath and on floor, grubby bin and dust in places. A room service tray with dirty plates, cutlery and old food was in the hall way upon my arrival and still there on my departure. Another guest told me it had been there two days […] and no staff had bothered to collect it or even check it had been moved. Standards in hotels are getting worse and staff training needs to be addressed. Expensive room for basic stay and not including breakfast - not a place I will stay again. Read moreGenuine Expedia guest review
"Stayed a week no problems"
Stayed for a week while my son was sitting exams in Cambridge so neither business or pleasure really. Staff were helpful and friendly, room was spotless and quiet. Near enough to the city to drive in within 15 minutes outside of rush hour. Pool was lovely. Food excellent. Room service excellent. Highly recommend.Genuine Expedia guest review
Could have been allot better!!! Confusion on arrival of type of room booked.Room not ready for occupation until ! plus hours after arrival.Swimming pool water stone cold. for first 2 daysmenu for dinner unchanging during stay for 3 daysGenuine Hotels.com guest review
"Found a gem"
We expected an overnight stay in Cambridge at New Year's to be expensive, yet the extremely reasonable price we paid included dinner and breakfast, and gave us the opportunity to have dinner in our room. Though the main reason we chose this hotel was the fact that they welcomed dogs!Genuine Hotels.com guest review
Evening meal poor. Had to send 1 meal back. Not cooked to requirment. Restraunt manager needs customer training. Charged for extra bottle of wine too.Genuine Hotels.com guest review
"Pleasant stay for Cambridge"
Very competatively priced and comfortable environment for either working or transit purposes. Food probably wont win awards but was quite pleasant and reasonably priced. The bed is very comfortable and while the bathroom is small the facilities were well up to the job. I am a little dissapointed that I didn't check and realise that the gym and pool […] facilities were available so didn't bring the appropriate clothes to make use of them Read moreGenuine Expedia guest review
"Expensive and poor food"
This hotel is being upgraded in terms of room. In general it is ok but the restaurant is very disapointing. The food choice is poor and the meals expensive for what they are. Gammon with eggs and french fries is nearly £14.00 without a vegatable and the quality was only satisfactory. This is probaly due to the hotel being a long way out of Cambridge […] and therefore the guests are captive. Would I stay the again, for rooms yes for the food NO. Read moreGenuine Expedia guest review
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