"Smart hotel, great location and great service."
The hotel as said before in General was great, but the part of the hotel we stayed in had terrible wifi access and on our first night we were on the hotel entrance side which was noisy particularly if u had the window open for cool aiir, as it is near a very busy road, We were given another room on the other side on the ground floor, (We had a dog with […] us and the hotel were great regarding her). But wifi. Still a big problem, although noise levels were low, until a relative banging started up around 10 pm, which came from the swimming pool area. Despite letting the reception know of this, no one went to check it out. Staff were apologetic and gracious. We would be very happy to stay there again but only if the wifi was fully available in the room. Read moreGenuine Hotels.com guest review
Located close to Cambridge.Friendly staff.Genuine Hotels.com guest review
"Pool and sauna were excellent!"
The hotel was perfectly placed for an overnight business trip to Cambridge. After a long tiring day it was great to swim in the pool and take time out in the sauna. The reception and fitness centre staff were very friendly and helpful.Genuine Expedia guest review
"Good value for money"
We enjoyed the health centre, all the facilities were working. Steam, sauna rooms and the Jacuzzi were hot and the pool was warm. Comfy king size beds too. Food in the restaurant was good. We will definitely use the chain of hotels again for our business tripsGenuine Hotels.com guest review
We stayed at Menzies Hotel, Cambridge we had a great stay we have never used this group before.Genuine Expedia guest review
"Enjoyable Weekend Stay"
Had an enjoyable weekend stay on our 4th visit to the Menzies. Value for money as usual (although slightly baffled as to why the weekend saver deal wasn't on offer as the hotel was very quiet)? Service was friendly and room was nice and clean, as usual. Only slight criticism was that the ambience in the bar area could have been improved, as for some […] reason during our stay this time around the lights were a bit too bright and there was no music on (making you feel a little bit like you weren't really wanted there). Will definitely be returning though! Read moreGenuine Hotels.com guest review
"Overnight visit to see the colleges"
Searched hard for good 4-5 star local hotels and found this. A bit aged but good enough, breakfast quite good, bathroom abit aged but decent enough, and bedroom reasonably comfortable, plenty of parking. No big issues. Will stay there again considering the limited choices available.Genuine Expedia guest review
"Good spa facilities"
A good spa hotel with comfortable rooms and good food. It is expensive if you pay the full room rate but there are often special deals and it is good to get a deal which includes a reduced breakfast and/or dinner rate if possible. Otherwise dining can end up being expensive. There is easy access to Cambridge by bus with a bus stop right outside the […] hotel and a frequent bus service. The journey takes about 20-25 mins. When you get off the bus in Cambridge remember to ask where you can pick up the return bus. Read moreGenuine Hotels.com guest review
Clean and helpful staff. Room clean and functional, but could do with update. TV chanels limited. 20min drive from city centreGenuine Hotels.com guest review
"Good quality hotel good location"
The check in service was quick and efficient, room was nice and comfy, bathroom a little basic if I had to pick but it was fine. I used the gym in the morning which was small but well equipped. I would happily recommend and will be staying again.Genuine Hotels.com guest review
Very enjoyable.Genuine Hotels.com guest review
We had a lovely time, staff were friendly n helpful, rooms were spacious n clean and the food was good value for money.Genuine Hotels.com guest review
The hotel appeared a bit unkempt. Some advice given when booking-in was confusing and, as it turned out, incorrect. We asked about breakfast the following morning and the first response was 6.30, then the girl corrected herself with the comment -"oh no, as it's Sunday it will be 9 o'clock start". I went down to move my car at 0840am and saw people having […] breakfast so I queried this and was told it started at 7am! Breakfast was fine. We liked the pool very much too, as well as the hotel's location. Read moreGenuine Hotels.com guest review
"Great place to stay"
The Service from Connor on reception was the best we have ever had, he went the extra mile and produced us a meal after the kitchen closedGenuine Hotels.com guest review
"best place for stay"
Each and everything was best. Room , service, breakfast. Just dinner was not impressing. Overall was very good.Genuine Hotels.com guest review
"Ideal to visit Cambridge"
Friendly staff, very good food in the Brasserie but the Hotel looks a bit tired in areas. Good value and ideal for a couple of nights away.Genuine Expedia guest review
"Great for chilling out"
We as always had a great stay, only one night but all we needed was at the hotelGenuine Hotels.com guest review
The hotel part was good as expected but the staff were amazing. They looked after our every need with a smile on their faces. They gave our little son some complimentary ice cream when we arrived, let us have dinner in our room even though it wasn't part of our package. They even gave our son a free meal. They took time out to chat to us and were outstanding […] in every way. If you want to be looked after, stay here. We stay in lots of hotels and havn't been treated this well in any. We felt like family here. Highly recommended! Read moreGenuine Expedia guest review
Considering its so close to a major road, the room was really quiet. Just what I neededGenuine Hotels.com guest review
A very comfortable and pleasant hotel.Genuine Hotels.com guest review
"service was terrible"
Staff did not know what they were doing,rushed service for food then waited over 30 mins for dessert asked two waiters where this was and one did not return the dinner looked nice but didn't taste good,potato tasted of metal but did get 20% off wine due to dessert issue when having breakfast had to ask for coffee and utensils and sugar after being seated […] at least 10 mins In the bar they did not know what cider was and overall food and drinks overpriced for lack of service and Knowledge the room was nice though nice large comfy bed Read moreGenuine Expedia guest review
Hotel is showing its age (late 60's style) but still acceptable. Staff were all very friendly and helpful. Breakfast buffet was one of the better ones. Evening meals were a bit expensive. However, for the B&B price charged at the hotel (compared to others in Cambridge) we were happy. Nearby pub (10 minutes walk towards Tesco) serves regular low priced […] pub meals. Regular bus service into Cambridge, just 15 minutes if you use the stop to the left of the roundabout/hotel entrance. Get on to the right or at Tesco and you'll be taken on a 10 minute tour of Bar Hill before passing the hotel again! Read moreGenuine Hotels.com guest review
Facilities werent the greatest although they were availableGenuine Expedia guest review
"Nice hotel ...close for buses into Cambridge"
Had a lovely stay. Staff could not do enough for us Food brilliant and good hearty breakfast. Only thing l found, the room was to hot...Genuine Expedia guest review
"Nice to have a swimming pool included."
the stay was lovely, but the restaurant food was terrible quality.Genuine Hotels.com guest review
Good hotel, clean and comfortable. Very good spa and pool facilities. Most of all, fantastic efficient and friendly staff. Shortly after arrival, I phoned to say we had no phone signal in our room. The manager immediately upgraded us free of charge to a better room with good phone coverage. Large spacious room, with no traffic noise. Breakfast offered […] a great range, all fresh and staff in the restaurant were fast and polite. This is the best service for the money we have experienced for a long while. Read moreGenuine Expedia guest review
"Very comfortable hotel close to city centre"
Excellent value. We stayed in a very clean and cosy room which was very quiet, perfect for a good night's sleep! We enjoyed relaxing swim in the good sized pool and chilled out in the gorgeous jacuzzi before a good dinner in the restaurant. The staff are attentive and the service is excellent. We would recommend this hotel if you are looking for a convenient, […] comfortable hotel. Very good value for money. Read moreGenuine Expedia guest review
"Enjoyable night stay"
Overall the hotel was very good, just having the bus stop right outside made it very easy to go and come back from Cambridge. Beds were comfortable and large, room on a slightly small size compared with others but still big enough. Our bedroom did not seem dated but bathroom starting to look a bit jaded around the edges. Plenty of tea, coffee and hot […] chocolate. We choose this hotel for its facilities i.e pool and was not disapointed. Would certainly stop here again!!!! Read moreGenuine Hotels.com guest review
"Lovely hotel stay just outside Cambridge"
From the moment we arrived everyone was polite and courteous. Very pleasant young man at the pool answered all queries and appeared very happy in his work. A lovely over night stay wish it was longer. xxGenuine Expedia guest review
"Rooms Looking Tired"
We arrived on Friday and booked the evening meal for 20.30 hours, the restaurant was fairly busy and we were asked to wait whilst a table was sorted for us. Some 20 minutes later we were shown to our table and given a menu to choose our meal. At 2110 hours we asked if someone could take our order and eventually the restaurant manager came to our table […] and apologised for the delay in taking our order. It was about 21.30 hours when the fishcake starter arrived and it appeared to have been reheated several times as the outer crust was hard and brittle. The main course was OK. It seemed that whilst there was an adequate number of waiters to service the diners they were working very inefficiently and without proper direction. Talking later to a number of other diners they also felt that the restaurant service was very poor. Just to put our comments into perspective we always eat at the hotel but after this experience we found another restaurant for the second night's meal. We had a standard room and it is quite compact compared the normal sized hotel rooms. The bathroom is particularly small. Disappointed with the standard and value for money of this hotel when compared with other similar hotel chains. Read moreGenuine Expedia guest review
"Somewhere to sleep"
Average hotel. Looks a bit tired and could do with money spending! Especially the bathroom!Genuine Hotels.com guest review
Good hotel, i enjoyed the stay. Marked down the location due to having to negotiated a closed A14. Restaurant reasonably priced any very enjoyable food. Spa okay.Genuine Hotels.com guest review
"Good hotel very close to the a14 ."
We had a comfortable stay good bed nice pillows and sheets also lovely towels .breakfast was excellent and the restaurant staff were excellent.Genuine Expedia guest review
"Handy hotel for Cambridge area."
Used this hotel for business. A good local pub 5 minutes away if you want to escape the confines of the hotel.Genuine Expedia guest review
Pleasant. Comfortable , room was a nice size. Staff were very helpful, overall good visitGenuine Expedia guest review
Booked this at short notice and was pretty inexpensive so I had low expectations but staff very helpful and hotel clean and comfortable. It's out in the sticks but very reliable bus service into Cambridge. Would stay again.Genuine Hotels.com guest review
"Very good customer service. Good location."
Comfortable hotel, in an excellent out of town location and with very good customer service (polite and helpful). Would stay again. Very convenient for Cambridge.Genuine Hotels.com guest review
"Convenient for the area I wanted to visit"
Very good hotel. I was disappointed I paid more this time than I paid last year for bed, breakfast and evening meal on the first night. This year it was just the room for my sister and I for 2 nights.Genuine Expedia guest review
"Good Hotel but wear Sweaters to dine"
Hotel & staff very good friendly and accomodating but dining area freezing. We moved several times to get away from the air con but still found it cold. Would definately recommend the pool and Spa facilities - fantastic relaxing experience.Genuine Expedia guest review
Great hotel with spa facilities, stayed here on a business trip. Preferred to stay in a quiet location rather than in the centre of Cambridge.Genuine Hotels.com guest review
"Fabulous hotel, superb facilities."
One of the best hotels we have stayed in in the UK. Fabulous facilities and the service we received was brilliant. The bed we had was the most comfortable I have slept in. I would definitely use this hotel again. Wonderful.Genuine Expedia guest review
"Comfortable Hotel, Excellent Customer Service"
Stayed here two nights/three days with a child. Travel cot was provided as requested free of charge with bedding. Room was comfortable, clean, and had all the necessities. One was a great touch was that complimentary fresh milk was available upon request for the tea and coffee in the room. We took advantage of this twice and both times the milk arrived […] less than five minutes from when we placed the call to the kitchen. I would stay here again. Read moreGenuine Expedia guest review
"Pleasant hotel with good facilities"
We were at the hotel for a large family gathering, not for the first time. We had never previously stayed overnight, though, and found a well equipped ground floor room with all of the facilities we expected. It is very near to the city of Cambridge and we were able to take the recommended taxi into the centre to view the ancient buildings,Genuine Expedia guest review
"A bit tired"
Hotel needs a facelift, it needs more staff and those staff it has need training on customer service. On check-in, apparently my credit card was not applied to allow me to use the bar and I had to go back to my room to get cash (a common problem I was told), on checking out, there was a long queue with only one girl dealing with that queue. Bar area […] is very tired-looking and generally the place needs a facelift. Breakfast seemed fine, although I did only have a bowl of cereal. Read moreGenuine Hotels.com guest review
"Good basic hotel"
This is a large conference type hotel designed, it appears to me, for business men in transit. The rooms are clean and comfortable as you would expect from the star rating but this is not a hotel with character. We were there for an overnight stay and it was perfect for this. The rooms are not particularly soundproofed so late returning guests were […] disturbing. Read moreGenuine Expedia guest review
The hotel is very conveniently located just off the A14 with easy access to Cambridge and surrounding area. The free WiFi was somewhat hit and miss, would be connected one minute and then would drop the next, rather frustrating. The food served up in the restaurant was excellent (although sadly my first choice was not available - just too popular!). […] Well worth a visit. Read moreGenuine Hotels.com guest review
Nice and clean, helpful staff, very quick check in and check out. Big car park, even though the hotel was near full on Saturday night, had no problem parking. Bar sold good food, and reasonable price and service. Good choice of beers. We would stay here again.Genuine Expedia guest review
"friendly restaurant staff"
Pleased with the deal we had. Room rather hot, despite the window being open as wide as it could go. Restaurant manager and his staff all friendly and helpful, especially as we had restrictive time limits due to other commitments. Thank you. Pool staff also friendly. Note the jacuzzi wasn't working at the time.Genuine Hotels.com guest review
Spa experience was good. It is a bit outside the town. Hotel phones are temperamental and you don't get mobile reception in ground floor rooms. Free wifi. Helpful staff.Genuine Expedia guest review
Good location for Cambridge, about a 5 min drive to Trumpington Park and Ride and then 15 mins of the bus. Good facilities at hotel with pool and gym. Room was hot and no air con which was a little dissapointing. Breakfast had a good selection but some of the quality was just average. Nice, large bed.Genuine Hotels.com guest review
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