Wellington Hotel - London

The staff was friendly and helpful. We didn't realize that we had booked a room with shared bathroom facilities. The bathroom/shower room for the ladies was clean, but a bit far from our room. My husband said the men's room was not as clean. The men's shower room was ok. The hotel is quite old and there was no elevator. Difficult with large pieces of […] luggage. Read more

Miserable experience but I have stayed in this place a bunch of times before. I just can't quit this place. I am somewhat of a masochist. Everything about this hotel is just below average...just bad enough to notice. I will continue to stay here and have my coworkers stay here just for the horror stories.

The best part about this hotel is the location - ten minute walk from Victoria tube station - but honestly, the cons about the hotel itself overwhelm the pros. The reception staff are nice but incompetent and don't know the answers to the most basic questions about London - bad for first-time tourists. The room itself was dismal: peeling paint, flickering […] lights, terrible beds. Also, the room only has a sink; you have to walk down a long corridor and through two sets of doors to get to the bathroom and the shower. As a woman travelling alone, this was really creepy at night. The absolute worst part of the entire hotel is that the showers have no locks on them, so anyone could just walk right in. I did NOT feel safe. Overall, I would not recommend this hotel unless you're travelling with others and you absolutely want to be based in the neighborhood. Read more

Some things about this 100-year-old 'bargain' hotel come with the territory, such as having to walk a long distance down the creaky hallway in the middle of the night to reach the shared showers and bathrooms. The strong points are the price, and general location being walking distance to major downtown venues. The weak points are the narrow window […] for breakfast (7:30-9) and the unreasonable internet service: no wi-fi and only two overpriced desktop machines available. ANY hotel in London should do better. Read more

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I booked two nights for my boyfriend and I at the Wellington Hotel. Biggest mistake I could have made. For nearly half the price, I would have gladly stayed at an airport hotel that takes an hour to get to on the Tube plus a 20-minute shuttle ride each time I felt like going into London. Double room...apparently that means you get two twin beds on opposite […] sides of the room...not that the rooms are big enough for it to matter much. There is no privacy whatsoever in the shared bathrooms and showers at this hotel. Everything was filthy, and the breakfast that was included wasn't worth eating. All-in-all, I cannot recommend this hotel. It was the worst experience in travel I have ever had. Read more

Good if you're on a budget. Room was small and beds not comfortable but the breakfast was good and the location was very convenient to many major sites like Westminster Abbey.

The Wellington Hotel is in a safe neighborhood and is a 15 - 20 min walk to all the classic tourist attractions (ie. Westminster Abby, Big Ben, London Eye...). It is about 10 min walk to the Tube's Victoria Station. We didn't love it b/c we enjoyed the less touristy stuff more than the historical areas. Shared facilities are not my favorite either; […] but the price is very fair considering it is in Westminster and looks like classic London. Read more

this appears to be a very old dorm. the wood floors sound very rickety and when someone walks by your room to the bathroom you are awoken because the walls are so thin and the floors are so loud. there is very old carpet that tries to muffle the sound. there is chipping paint all over the place. it does not appear it has been painted since the invention […] of paint. the furniture appeared to be from garage sales and was scratched and dented. the bed moved when even the slightest turn was made in it. there was one toilet and 4 shower stalls on the entire floor for the men. there was no lift to take you to the upper floors. the internet service they provide is on their computer and they charge 2.5 pounds for 30 minutes or 3.5 pounds for 1 hour. you can not even use your own computer or device if you pay. the only good thing i can say about this place is that Westminster abbey, big Ben, parliament, and Buckingham palace were all about 15-20 minute walk. Read more

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The Wellington Hotel is somewhat rundown but clean. The bathrooms are fairly new and are kept clean. They are shared, dormitory style, amongst the patrons. The rooms are small but clean, and the beds are decent. One downside with the rooms is the lack of ventilation. You need to leave the window open, otherwise it gets very stuffy. It is located rather […] close to the Victoria Tube station, which is convenient. Read more

Thanks mainly to the staff, its friendliness and efficient service, I felt at home and comfortable in a 5-night stay.

Basically, it was a bed in a room. Oh and there was a sink. One bathroom for entire floor with only one toilet and shower. No air. Seemed pretty clean, but still questionable. Neighborhood was fine, but located far enough away from underground and other services as to be inconvient. Staff was very friendly.

I wanted something cheap and near Westminster--this hotel was both. It worked for one night. I'm not sure I would stay longer but the location couldn't have been better for me. The staff was extra helpful which made staying in a somewhat rundown room fine. The shared bathroom on the third floor did seem to be recently redone and was nice. All in all […] a decent short stay. Read more

It was a good value for the location. It was within walking distance to Victoria Station and Buckingham Palace area (within 10 minutes). The staff was the best part about the hotel. They were extremely helpful and went out of their way to get information for us. The room was adequate however we did have to share a bathroom. The bathrooms were very clean […] though. There was no air conditioning but it really wasn't that warm for August so it wasn't necessary. The breakfast was included and it was pretty good. The only complaint I had is that it is kind of noisy depending which side of the building your room is on. Read more

This isn't what we were expecting in a hotel. It's a bit rundown, in need of maintenance. Proximity to Victoria station was convenient, but not many stores or restaurants within a block or two. Felt desolate at night. Was not expecting to share a bathroom down the hall with the rest of the floor. This is more of a hostel than a hotel. We won't be staying […] here again. Would only recommend to someone who is okay with cracked ceilings, dirty carpet and public toilet/shower. Read more

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Apart from the hotel location, everything about the hotel was not good. The reeception was rude and not helpful when i checked in at 1.30am. He even raised his voice. Room has no toliet which was inconvenient.

Arrived at the hotel, pest control outside, probably a permanent fixture when you see the inside, very scruffy inside, hasn't been altered since the 50's, no lift , the room was outdated with a wartime wardrobe and uncomfortable beds, the shower was 50m away and had no hot water, good location near Victoria and cheap rates are only plus points

terrible hotel, should be called a hostel, shared bathrooms and showers. very noisy location, we had a street lamp shining directly into our window all night no drapes to cover it, as well as cars and sirens going all night Beds were basically rollaway cots, porter did not help with luggage but stood around waiting to be tipped. We only stayed one night, […] that was more than enough. Read more

Wery ice hotel, good location, 7 min. walk from Victoria statio and 10 min. from Westminster's bridge. Clean, big rooms, TV, Sink, everything you need. Good price

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It was not what I expected. I booked this Hotel because I did not want to take my parents to a Hostel. When We arrived there none was at the reception, then an indian guy took our details and gave us our room key. The room was smelly, toilets were outside the room and quite far. I thought that I booked a private room with private bathroom but it wasn't. […] I don't recommend this Hotel at all. Read more

Having read the review, we almost swapped the hotel, however I am glad we didnt. For the price, the hotel isnt bad at all. My main concern was the lack of en-suite, but the facilities in the bathroom were adequate and forgivable considering that the building used to be a halls of residence. A minor mistake was soon rectified since we got a double instead […] of twin room, and whilst staff werent overly helpful they werent terrible. Breakfast was cereal, toast or fruit served on a buffet, which was good apart from the overly large tables making it difficult to sit next to who you want. Whilst far from perfect, the hotel suited our needs well. Read more

No elevator, our room on the third floor. shared bathrooms. No air conditioning and poor ventilation. Economical and close proximity but we will probably splurge for a nicer room next time.

Worst stay ever!

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Nice location, staff was also quite helpfull. The state of the hotel is beyond anything I have ever seen in a western country! Paint off walls, frames, closets, shared bathroom, beds which served for 25+ years, extremely noisy rooms, single glass windows (in centre of london!!) I travel very frequently but i have never seen anything like this befor […] e. Read more

Very very disappointed. Asked for a double room when bookimg, which was confirmed, got one with FOUR single beds. Uncomfortable with uneven springs. No en-suite and the bathrooms were clean but reminiscent of school. They were surprisingly full so no flexibility to change rooms. Unfriendly check-in staff, but the manager did try to patch things up, […] but no concession to my wishes. A fabulous location, some modernisation would this exceptional. Read more

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The location is good, service is better than my expectation.

The bedroom are very sparse and one up from a Youth Hostel. Communal showers and toilets although separate facilities. Helps to read the small print. There are cheaper hotels with better facilities.

Not at all what we expected...nothing like the description on the web. we booked through

We only stayed for one night, and both check-in and -out was painless and the room was nice and tidy, when we arrived - even though the hallway was smelling kind of weird, could be new painting. The beds themselves weren't the greatest, though, but for just one night it was OK. TV and zink in the room were fully functional, and the bathrooms in the […] hallway were surprisingly nice, so it didn't matter that we had to share it with the others visitors. Breakfast was OK as well. All in all a very cheap and relaxing stay close to the underground, food and Buckingham Palace. Thanks! Read more

Room were a small and dated looking. Shared toilets and wash facilities.

We came to london for a wedding expecting to stay in a nice clean hotel. we are SO WRONG! Staff were friendly behind the reception. Our room smell of paint, the bedsheets were stained. Old wardrobe and chipped walls. Old beds. Shared bathroom and toilets, with no toilet paper! At breakfast the staff were not friendly at all. I would not recommend this […] hotel to anyone. We were very disappointed as we had 2 children there aswell, luckily we took our own pillowcases and sheets, and food! Read more

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Location excellent in relation to Victoria station and Westminster area. Room itself shabby .carpet stained. no tea making facilities. No en suite.toilets at end of corridor. Womens showers at some distance from bedroom and lacked privacy Four in a row. Have seen better student university accomodation! Easily worst hotel bedroom I have experienced - […] Room G4 Breakfast/ dining room satisfactory. . Read more

Former King's College turned into hotel has a good location. Collective bath and old apartments, but clean. I've seen many beatiful people enjoying the hotel, probably because it is affordable and reasonable in terms of accomodation.

For the money I paid I expected second class BB but the hotel wasn't bad. Was very clean and the staff was friendly. The thing I didn't like was no WiFi and 2 ponds for Inet is a little bit rediculous.

Hotel is in perfect place and from first look seems really nice. But inside is different world. Rooms are clean, but smell bad from smoke and old times. All things in room are at least 30 years old and have been used all the time. Hotel has old and not good working heating and bad windows, so in winter you have same tempter on outside street and in […] room:-( Breakfast if till 9 am, which means at 8:57 all stuff from hotel run into dining room and take everything, not just from buffet, but you have to almost persuade them to let you finish your plate. I would not go to this hotel again. Read more

It's not like I went here expecting a luxury hotel, but this place provided less than what I consider to be the bare minimum--there wasn't even facial tissue (kleenex) in the room and there were barely enough towels. The customer service was appallingly bad for the UK. If I wanted to be treated like an inconvenience, I would have stayed in Paris.

terrible^^ don't go there^^^

The location, staff and bed linen was top class, the lack of a toilet & shower in the room I missed as I never stayed in a place with out them before, The beds were to soft for anyone with back trouble. The price of the hotel was very good.

Service: The staff were friendly and willing to help and looked very smart and professional in their uniforms. I realise the Wellington is a hotel and not a tourist bureau, but it surprised me that the three staff at the reception, when I asked if they had any information about the Thames Barrier, had no idea that the Thames Barrier existed! They did […] though get hold of a man who went on to the internet and provided us with information. My understanding of breakfast between 7-9am is that guests can at the latest enter the breakfast room at 9am - not that the breakfast is cleared out of the room at 9am sharp. The girl checking the guests room numbers coming to breakfast should be allowed some other little interesting job at the same time, just waiting to put a ring round a number must be boring - she certainly looked bored out of her mind every morning which may reflect on the guests impression of the hotel staff in general. The cleaning staff were pleasant and always had a smile. The hotels framework: The furnishing in the bedrooms is really rundown - worn and stained. Particularly the wardrobe/cupboard in our room (214) was appauling. We worked out that the Wellington has earlier been a Hall of Residence, but it is simply under all "hotel" standards to have a cupboard in that state. There were three penknive carvings and the cupboard had obviously at one point been broken into with a crowbar or something similar. That and the fact that there was a device on which to put a padlock suggested to us that the security of the hotel was poor and hinted that other guests could have more on their minds than being just tourists in London! For our second night my husband turned is mattress over to escape the springs that were trying to stick into his back the previous night! In conclusion: Your staff are doing a good job - the really poor condition of the hotel doesn`t do them justice. London, as all capitals is an expensive place to stay especially in the center of town, but Read more

+ Location + 24h reception + Breakfast - Shower (cold and no pressure) - Very untidy - Bad beds

room was beside reception no sleep till 4.am on sat night noisey guests comeing in dredful

I have stayed in many hotels, in many countries around the world - but this, by far was one of the worst hotel experiences I've had. Rooms are very dirty & tired, no bathrooms/showers en suite, Rude staff, very few in-room facilities, no on site hotel facilities. Breakfast, very poor quality. This is a glorified guest house - & not a good one at that. […] Walk on by - don't stay here! Read more

We were looking for a cheap hotel for one night so we could be near Victoria station in the morning. We got a room at the Wellington and for the most part it was fine. The place is old, bedding from the 50's and felt like you were wearing a lead vest, but breakfast was good and for the cheap price we paid, what do you expect? However, there was a strong […] scent of varnish throughout the entire 3rd floor and in our room especially. If you stay there, hope that you're on the 1st or 2nd floor. Read more