The Portland - London

31-32 Bedford Place, London, WC1B 5JH United Kingdom
Hotel Info: 020 3 027 8143
Guest rating 7.8 / 10
75% Recommend
(Neighbourhood average 7.7)
7.8 overall guest rating
Reviewed by 12 guests
Average for the neighbourhood is 7.7
"not impressed at all"
 by L
I asked for 2 beds in the booking ( twin beds) and when i arrived, they proposed me a double bed...
06/03/2008
51.52029, -0.1245
Hotel coordinates:

Street map

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dd/mm/yyyy
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Adults Children
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Guest review summary

  • 7.8 Average rating: All Trip Types
  • 75% Recommended
  • 12 Reviews
  • 7.6  Hotel Service
  • 8.4  Room Comfort
  • 8.4  Hotel Condition
  • 9.0  Room Cleanliness

Average rating by Guest Trip Type

Select a trip type to see only those reviews

Trip type Number of reviews Average rating
All Trip Types (12) 7.8
Business (2) 7.0
Romance (1) 8.0
Family (0) 0
With Friends (0) 0
All Others (9) 8.0

Overview

Location.
This London property is close to Russell Square, British Museum, and London Senate House Library. Also nearby are London School of Economics and Political Science and Covent Garden.

Features.
The Portland has a restaurant, a bar/lounge, and a coffee shop/café. 24-hour room service is available. Business amenities include meeting rooms for small groups, a technology helpdesk, and secretarial services. Event facilities at this 4.0-star property consist of conference rooms and banquet facilities. This 4.0-star property provides an airport shuttle (surcharge). The staff can arrange event catering, dry cleaning/laundry services, and tour assistance. Additional amenities include 24-hour room service, a concierge desk, and laundry facilities. This property is self-catering.

Guestrooms.
Amenities featured in guestrooms include coffee/tea makers, complimentary newspapers, and CD players. Business-friendly amenities include desks, direct-dial phones, and voice mail. All guestrooms provide microwaves and refrigerators. Bathrooms feature separate bathtubs and showers, hair dryers, and handheld showers. Sofa beds and rollaway beds are available.

Notifications:

Additional fees and deposits may be charged by the property at time of service, check-in, or check-out.

Why book with us?

  • Hotels.com doesn't charge cancellation fees
  • We're just a phone call away: 0203 027 81 46

Facilities

Services

  • Airport transportation (surcharge)
  • Breakfast available (surcharge)
  • Complimentary newspapers in lobby
  • Concierge desk
  • Doorman/doorwoman
  • Express check- in
  • Express check-out
  • Laundry facilities
  • Limo or Town Car service available
  • Medical assistance available
  • Multilingual staff
  • Porter/bellhop
  • Security guard
  • Shoe shine
  • Tour assistance
  • Use of nearby fitness center (discount)

Business & Event

  • 24-hour front desk
  • Banquet facilities
  • Conference room(s)
  • Dry cleaning/laundry service
  • Event catering
  • Meeting rooms (small groups)
  • Room service (24 hours)
  • Secretarial services
  • Technology helpdesk

Rooms (all rooms include)

  • Blackout drapes/curtains
  • CD player
  • Clock radio
  • Coffee/tea maker
  • Complimentary newspaper
  • Cookware, dishware, and utensils
  • Cribs (infant beds) available
  • Desk
  • Dial-up Internet access
  • Direct-dial phone
  • Electronic/magnetic keys
  • Extra towels/bedding in room
  • Hair dryer
  • Handheld shower
  • Housekeeping
  • Hypo-allergenic bedding available
  • In-room safe
  • Iron/ironing board
  • Kitchenette
  • Microwave
  • Premium bedding
  • Refrigerator
  • Rollaway beds
  • Separate bathtub and shower
  • Separate sitting area
  • Sewing kit
  • Sofa bed
  • Voice mail
  • Wake-up calls
  • Window opens

General

  • Bar/lounge;
  • Coffee shop or café;
  • Elevator/lift;
  • Patio;
  • Picnic area;
  • Restaurant(s) in hotel;
  • Suitable for children;
  • Television in lobby
Check-in time is 2 PM
Check-out time is 11 AM
Pets not allowed

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Guestrooms Guestrooms

Standard twin/double room

One queen bed. Contemporary classic decor in pastel colours with some original 18th century Georgian period features including fireplace, high ceiling, coving and sash windows. Kitchenette, direct-dial phone, television, Internet access, coffee/tea maker, complimentary newspaper, desk, safe, complimentary toiletries.

All rooms include All rooms include
  • Blackout drapes/curtains
  • CD player
  • Clock radio
  • Coffee/tea maker
  • Complimentary newspaper
  • Cookware, dishware, and utensils
  • Cribs (infant beds) available
  • Desk
  • Dial-up Internet access
  • Direct-dial phone
  • Electronic/magnetic keys
  • Extra towels/bedding in room
  • Hair dryer
  • Handheld shower
  • Housekeeping
  • Hypo-allergenic bedding available
  • In-room safe
  • Iron/ironing board
  • Kitchenette
  • Microwave
  • Premium bedding
  • Refrigerator
  • Rollaway beds
  • Separate bathtub and shower
  • Separate sitting area
  • Sewing kit
  • Sofa bed
  • Voice mail
  • Wake-up calls
  • Window opens

everest room

All rooms include

Terms & conditions

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Prices shown exclude taxes and fees unless otherwise stated.

Area map

The Portland Bloomsbury - Soho

A short guide to Bloomsbury - Soho

The University of London and the British Museum give Bloomsbury a bookish air. Charlotte Street offers good restaurants, while Tottenham Court Road has electronic stores to suit all budgets, and links to the 300 shops of buzzing Oxford Street. Trendy Soho is a few minutes away by foot. Full of local character, it offers interesting pubs, top restaurants, West End theatres and a rich, sometimes risqué nightlife.

see all hotels in Bloomsbury - Soho

Nearby Activities & Points of Interest

Less than 0.5 mile

  • Russell Square - 100 yards
  • British Museum - 400 yards
  • London Senate House Library - 400 yards
  • Bedford Square - 500 yards
  • University of London - 600 yards
  • Dickens House - 700 yards
  • Pollock's Toy Museum - 800 yards
  • Royal Opera House - 900 yards

0.5 - 1.0 mi

  • University College London (UCL) - 900 yards
  • London School of Economics and Political Science - 1000 yards

3.0+ mi

  • London City Airport (LCY) - 7.6 miles
  • London Heathrow Airport (LHR) - 14 miles
  • Biggin Hill Airport (BQH) - 15 miles
  • London Gatwick Airport (LGW) - 25 miles
  • London Luton Airport - 27 miles
  • White Waltham Airport - 28 miles
  • London Stansted Airport (STN) - 30 miles
  • Farnborough Airport (FAB) - 33 miles
  • Southend-on-Sea Municipal Airport (SEN) - 36 miles
  • Shoreham-By-Sea Airport (ESH) - 48 miles
  • Cambridge Airport (CBG) - 49 miles

Reviews

The Portland 2008.03.06
Not recommended Trip type: All Others "not impressed at all"

Reviewed by a Hotels.com guest on Mar 6, 2008

I asked for 2 beds in the booking ( twin beds) and when i arrived, they proposed me a double bed and a sofa bed. I dont think it satisfies my expectations because the sofa bed is not comfortable at all.Furthermore, i specified 2 beds in the reservation.

Overall Rating

6.0 out of value="10"
  • 6.0 Hotel Service
  • 6.0 Hotel Condition
  • 6.0 Room Comfort
  • 8.0 Room Cleanliness

The following English reviews were posted by Hotels.com guests from other countries

The Portland 2009.06.22
Not recommended Trip type: Business "Hotel Staff & Internet Fees"

Reviewed by a Hotels.com guest on Jun 22, 2009

The hotel staff does not speak very good English and Internet fees are per use and per minute.

Overall Rating

6.0 out of value="10"
  • 6.0 Hotel Service
  • 8.0 Hotel Condition
  • 6.0 Room Comfort
  • 8.0 Room Cleanliness
The Portland 2008.09.29
Not recommended Trip type: All Others "Staff not competent on booking tours"

Reviewed by a Hotels.com guest on Sep 29, 2008

The majority of the staff ironically does not speak English. Staff tried but were not successful in booking tours. Provided misinformation. Did not credit me for their errors.

Overall Rating

2.0 out of value="10"
  • 2.0 Hotel Service
  • 6.0 Hotel Condition
  • 6.0 Room Comfort
  • 8.0 Room Cleanliness
The Portland 2008.04.24
Recommended Trip type: All Others "highly recommended"

Reviewed by Christina of New York on Apr 24, 2008

The room came with not only a fridge, but a mircowave, tea kettle, ironing board, and everything you could possibly need for your stay. The staff was friendly and even let us keep our luggage at the hotel until we left for the airport on our last day. The rooms are immaculate and the neighbourhood is quite beautiful, only steps away from both Russell Sq. and The British Musuem. I'd definitely stay here again.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
The Portland 2008.03.25
Recommended Trip type: Romance "Great!"

Reviewed by Katy of Destin on Mar 25, 2008

This hotel is a great hotel for the price. The location is unbeatable and the room was HUGE! The hotel staff were helpful as well. Would definitely recommend this hotel.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 10.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness

The following foreign language reviews were posted by Hotels.com guests from other countries

The Portland 2009.09.09
Recommended Trip type: All Others "En gedigen overraskelse!"

Reviewed by J of Norge on Sep 9, 2009

Vi ble møtt av en utrolig hyggelig butler, og av en fantastisk resepsjonist. Det var bare begynnelsen på et valdig bra opphold. Rommet var gedigent, med stor dobbeltseng, samt barneseng til han på 8 mnd. I tillegg var det et flott og reint bar, samt en stor kjøkenkrok, der vi kunne fikse te, kaffe og lignende. Litt trangt i gangene i hotellet, men hva gjør det? Her kommer vi til å reise tilbake!

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
The Portland 2009.09.08
Recommended Trip type: Business "Perfect location !"

Reviewed by J of Paris on Sep 8, 2009

Perfect location, very quiet and really clean. Be aware that Internet is not for free (10£ / day) and that smoking is prohibited.

Overall Rating

8.0 out of value="10"
  • 6.0 Hotel Service
  • 8.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
The Portland 2009.08.28
Recommended Trip type: All Others "j'y retourne sans hesiter"

Reviewed by m of paris on Aug 28, 2009

tres bon place

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 8.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
The Portland 2009.08.27
Recommended Trip type: All Others "bellissimo albrgo"

Reviewed by A of Bergamo on Aug 27, 2009

Le stanze dell'albergo sono molto belle, spaziose, confortevoli, dotate di cassaforte, piano cottura, divano, poltroncine, televisore al plasma, lettore cd... La pulizia è ottima, il personale è molto gentile e pronto ad esaudire ogni tua richiesta. Vicino alle metropolitane di Holborn e Russsel Square si può raggiungere facilmente ogni luogo di interesse.

Overall Rating

8.0 out of value="10"
  • 10.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 10.0 Room Cleanliness
The Portland 2009.04.29
Recommended Trip type: All Others "Passe stort og OK beliggenhet"

Reviewed by J of Oslo on Apr 29, 2009

Store rom

Overall Rating

10.0 out of value="10"
  • 8.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
The Portland 2008.03.27
Recommended Trip type: All Others "Quando tornerò a londra lo prenoterò"

Reviewed by M of Teramo on Mar 27, 2008

Ho soggiornato presso l'hotel portland dal 21 marzo al 24 marzo 2008, sotto il periodo di pasqua. è un albergo molto carino, confortevole e pulito. la camera era grande, con salottino e cucinino. avevo prenotato una doppia con 2 letti singoli e invece ho trovato 2 letti matrioniali. la camera era dotata di tutti i confort necessari. inoltre nel prezzo, anche se non lo sapevo, era compresa la colazione. l'unico inconveniente, ma nulla di rilevante, era che la colazione si faceva presso un altro hotel, a 4 portoni di distanza. la zona è buona, vicinissima a 2 fermate della metro importanti, russel square e holborn. la zona è tranquilla, nella via ci sono molti hotel.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
The Portland 2007.06.13
Recommended Trip type: All Others "Luxus in London"

Reviewed by C of Muenchen on Jun 13, 2007

Erfullt alle unsere Erwartungen.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

Enter stay dates for availability (Enter your travel dates)

dd/mm/yyyy
dd/mm/yyyy
Adults Children
age 18+ 0-17