"lovely hotel but noisy area"
the hotel is in a great location however there is a nightclub right next to it and boys were sitting outside it talking until 7am from Saturday night to Sunday morning so we didn't get any sleep. Apparently this happens on a Friday and Saturday night. We were in a room facing the alley way. If you ask for a room facing the inner courtyard it should […] be quieter. Also we didn't have aircon - only heating in the room and in May it was really too warm not to have the window open. I hate writing this review because the hotel and staff are great and I feel really sorry for their predicament however, I wish I had known this before my trip as I spent the 3 days feeling shattered from lack of sleep. Read moreGenuine Expedia guest review
We spent a week in April. The staff were outstanding. Breakfast was included and very good. Parking next door. Free WiFi. Near to everything. Some excellent nearby restaurants, ask at desk. Reception very friendly and ready to help with advice or organising visits. Rooms on small side but have everything. Interesting decor.Genuine Hotels.com guest review
"What a lovely hotel!"
Borghese Palace Art Hotel is a fresh and lovely hotel, recently renovated, is staffed by attentive and helpful people. The decor is spectacular, the room very tasteful, the breakfast wonderful and the location is ideal. I would highly recommend this hotel to anyone looking for an oasis in the midst of a busy tourist itinerary!Genuine Expedia guest review
"Great hotel in the historic city."
Great hotel situated 2 min walk from the plazza signoria. Very clean room and very comfortable bed. The hotel doesnt have a restaurant of its own but this wasnt a problem as there are lots of places nearby where ou can taste the local food. 20 min distance by cab from the airport. Great hotel!Genuine Expedia guest review
"Nice hotel in a convenient area"
Very pleasant stay. Lovely hotel although our room was quite small. Found the staff extremely friendly and helpful.Genuine Expedia guest review
walk everywhere from here to see and experience all of the sites. very funky front entry foyer but the rooms are a bit dated but this is to be expected in these older European hotels. location has always been the key for us when we are travelling and this hotel certainly delivered that.Genuine Expedia guest review
Only 2 roads away from the centre of it all but just enough to be away from the noise at night. A very clean comfortable hotel/room with very friendly and professional staff. Highly recommended!Genuine Hotels.com guest review
"Contemporary hotel - very convenient to main sites"
Extremely friendly and welcoming atmosphere. Staff on reception very helpful and knowledgeable. Well presented breakfast - the server was able to converse in several languages.Genuine Expedia guest review
Lovely hotel in a great location. beautiful decor, incredibly friendly and knowledgable staff (all spoke english). Very comfy beds, amazing shower! Would definitely stay again and recommend!Genuine Expedia guest review
"Beautiful hotel in the centre of the city."
The staff were so helpful and went above and beyond to ensure that our stay was comfortable and of the highest standard. I cannot recommend the hotel enough and would want to return again and again. The hotel have regular art exhibits which were very interesting.Genuine Expedia guest review
Visiting Florence in February was great - not too many other tourists and warm weather but not too hot. Lovely walking in the Boboli Gardens. Upgraded Florence airport makes it very easy to get to from London. Hotel very pleasant and quiet.Genuine Expedia guest review
"Close to sites"
95% of staff were friendly and helpfull and made our stay pleasant and attentive to our needs.Genuine Expedia guest review
"Unique and beautiful hotel in the centre of city"
This is a fantastic hotel right in the centre of Florence. The duomo is just around the corner but the hotel is quiet and calm. The staff are so attentive and lovely. Breakfast was served in the gorgeous lobby area by a lovely lady who also offered us some energising juices and Tuscan breads with our cappuccini and pastries every morning. We also enjoyed […] some fantastic Bellini cocktails in the hotel bar in the evenings. The rooms are comfortable and very clean as well as being chic and lots of wardrobe space!!! Perfect artsy chic hotel in the centre of the wonderful art and architecture Florence has to offer. No negatives about this hotel Read moreGenuine Expedia guest review
"Excellent hotel great staff"
Staff friendly, helpful and professional. Rooms small but clean and comfortable. Breakfast fantastic. Artwork is classy and not overbearing.Genuine Hotels.com guest review
"Great boutique hotel in the centre of Florence"
We stayed here for one night during the weekend ams found it to be a great, hassle-free experience. Staff were friendly, location was central to attractions and the breakfast had a great variety. Overall would definitely stay there again!Genuine Expedia guest review
"Arty hotel in a perfect location"
I loved the choice of decor and location of this hotel. Everyone was very helpful. I would definitely want to return and recommend it.Genuine Expedia guest review
"Good location central to attractions."
Hotel was ok, staff were helpful but some were miserable and unhelpful. Electric went off twice they sent the bell boy to fix was unable to so they another hotel staff member who took directions from an electrician over the phone - not good. We booked for three nights first morning breakfast ok, second morning no breakfast due to "complications" sent […] to use another hotel, but made out own arrangements third morning had to leave a 7 so no breakfast available, how was the breakfast ? Couldn't really comment. Read moreGenuine Expedia guest review
"Superb, central location in the heart of Florence."
We stayed for 3 very enjoyable nights at the end of October. When we arrived early evening the reception staff were warm, friendly and helpful. We had a double room which was clean and tidy. A buffet breakfast was also included in our stay which was very good (just one tip though, if you like tea - take some tea bags from home!) The hotel also has a […] spa which we used after a day of walking around Florence which was a real treat, in particular the jacuzzi and steam room - very relaxing and helped those sore feet. (Another tip - take flat shoes, ladies - you may just get away with a wedge heel for the evenings - pavements are cobbled and very uneven). The bar in the hotel was great - very modern and played funky music - the bar staff were fantastic and I think I had the best lime margarita I've ever tasted so definitely worth a visit. Overall, we had a brilliant time and absolutely loved Florence and we would be definitely happy to stay at the Borghese Palace Art Hotel again. Read moreGenuine Expedia guest review
"Very Nice Hotel Added to Florence Experience"
Billed as Art Deco hotel and it's true to billing.Clean very relaxing decor and facilities. Front desk staff welcoming and helpful.(Unlike Rome experience) Location is great, short walks to everything in Florence you want to see. Everywhere around hotel seems to have historical gems that if you don't investigate might get missed. All the major sites […] Ponte Vechio, David etc are all short walks away. No car needed. Area laid back compared to hustle around train station ...loved it. Read moreGenuine Hotels.com guest review
"So close to all attractions yet quiet location"
All hotel staff were very helpful and pleasant. Room 312 was very quiet and quite large. Request for 2 extra pillows and more hangers handled with efficiency. Reception staff always happy to give directions or find out train times etc and give advice on how to use the self-service machines at the railway station. All famous attractions within walking […] distance of the hotel plus many other 'smaller' things to see - every time you turn a corner there is something of interest. Just loved Florence. The history of the Borghese Palace is also fascinating with its link to Napoleon Bonaparte's sister Pauline who lived there briefly during her marriage. So many lovely restaurants all over the place - spoilt for choice !! Read moreGenuine Expedia guest review
"Good hotel, very well located."
Stayed three nights. East walking distance of station and all main sights. Pleasant helpful staff. Worked very efficiently for me.Genuine Expedia guest review
"Brilliant hotel close to Duomo"
Fantastic! The staff were exceptional, very helpful and acted on requests ASAP. Great location close to Duomo, ambiance of hotel was brilliant, maybe breakfast could have provided more choice but still good.Genuine Expedia guest review
"Happy In florence."
Excellent staff!! Best service if of any place we stayed. Wld definitely go back!Genuine Expedia guest review
"Barely a 3 star hotel with useles air conditioning"
No way is this hotel a 4 star, it barely qualifies for 3 stars. Great location and that's about it but then again everything in Florence is a great location. The air conditioning in the rooms doesn't work, even though the staff try and convince you it is working. This was not just an unfortunate one-off problem with one room as even though we had booked […] well in advance, we were told when we arrived that they had overbooked and we would have to stay in two singles the first night (which incidentally were tiny) and then move all our stuff to a twin the next day. We therefore had the joy of experiencing the AC in 3 rooms between us and it was the same in each of them. The lift moves at snail's pace, again with no air conditioning. The lobby is pretty however the rooms are just about passable. We Will NOT be staying there again. It's hotter in the room than outside in 32c temperatures. Read moreGenuine Expedia guest review
"Great Hotel !!!"
This Hotel was an excellent find, no faults or complaints at all !!! Ideal location in a quiet street but in close proximity for all of the beautiful city. The Hotel Staff were very pleasant, friendly and helpful. The hotel was so clean and immaculate in every way, the beds were comfy and they had clean sheets and towels every day. Breakfast was self […] service and provided a great selection. We had a fantastic, relaxed stay, we would highly recommend it, and definitely will return. Read moreGenuine Hotels.com guest review
"Great Hotel for Tourist"
This hotel is perfectly located, you are max 10min walk from all main Florence tourist points. The rooms are new and with a modern style. The Hotel staff is friendly and always helpful. WIFI is free. aprox. 12.00 Euros Taxi fare from Train Station (with luggage). Station is a 15-20min walk from the Hotel. No regrets. Will consider when back to Fl […] orence Read moreGenuine Expedia guest review
We had a great stay. The hotel could not be in a better location. The staff were very nice and extremely helpful with booking museum and restaurant reservations. Breakfast was typical Italian hotel buffet. Would stay here again.Genuine Hotels.com guest review
"Not a 4 starts hotel, a 3 starts at the most"
The location and service is ok, but we wouldn't stay there in another ocassion. The rooms are supposed to be non smoking, but our first room stinked like the previous guest smoked, luckily we were able to change rooms. The walls are so thin we could hear our neighbor sneaze. Not a 4 starts hotel, but 2 or 3.Genuine Hotels.com guest review
"Not an Artistic Experienc"
The lobby and entrance is dark and unwelcoming. The room felt cramped, especially the bathroom, where the fixtures and plumbing was unusual - for example, you can't get hot water without turning the tap on full which splashes water all over because of the sink design. The TV did not work and the replacement they brought didn't either. We eventually […] got it to function ourselves. Wierd elevator, staircase. Very poor overall design and not deserving of the rating given. Read moreGenuine Expedia guest review
"Great position close to all sights"
The staff were friendly and helpful from the first day! The rooms were clean and great airconditioning. The location of the hotel made it possible to walk to most attractions.Genuine Hotels.com guest review
Great location-Hotel was 10 mins walk to various sights and close to restaurants and shops. Staff were friendly and helpful.Genuine Expedia guest review
"Could do better than the Arts for the money"
We had difficulty finding this hotel due to the one way streets and street closures but once found discovered they had car parking next door which was excellent. The staff were not very helpful on arrival and during the entire stay. The room was small the bathroom was adequate on European standards the beds mattress was not good & you could feel the […] timber on your back. The room had good air-conditioning and was quite a funky hotel. The location is excellent and is walking distance to all the attractions. As a travel agent I would not put my clients into this hotel I think it is overpriced and you could do better for the money. Read moreGenuine Expedia guest review
"Customer service second to none"
Front desk staff were extremely helpful. Beautiful hotel in a very convenient location. Wifi in the rooms would be good, but otherwise, I was very happy with the stay and would definitely be back.Genuine Hotels.com guest review
A nice enough hotel, but in terms of value for money I expected a little more for the cost of the room. I wouldn't recommend paying for a "superior double" as we did - it's appears to be the same as a "classic" but for more money! The terrace was closed and the jacuzzi was out of order - both features which encouraged me to book this hotel. Location […] was great though and the late check out time is a definite bonus too. Read moreGenuine Expedia guest review
Only complaint is the walls between rooms did not block out voice noise.Other than that great place to stay.Genuine Hotels.com guest review
"Made our stay in Florence very pleasant"
Very pleasant stay. The hotel is down a side street and very well located for all the major sites. Just a few minutes walk to everything you will want to visit. The staff were extremely helpful with everything we requested. They gave us advice on the area and helped with advanced bookings. When we had a technical problem with the satellite tv it was […] sorted out quickly and efficiently. Breakfast also more than adequate. The decor is unusual, the art maybe not to everyones taste but it makes for an interesting backdrop and provides a cool and comfortable retreat. Read moreGenuine Expedia guest review
"Modern chic in a medieval town"
The hotel was in a great location, a short distance from all major sights. Room was clean and comfortable, with air conditioning and a good shower. The staff were very friendly and helpful. I would totally recommend this hotel. Unfortunately the roof terrace was closed due to building work which was a shame.Genuine Expedia guest review
"Ticks all the boxes"
Beautiful hotel, friendly staff, comfortable rooms and great location. The spa was gorgeous and I would recommend the bar for the best cocktails in Florence.Genuine Expedia guest review
"Florence stay October 2011"
We stayed in this hotel for two nights and were really happy with the location and the rooms. The staff were excellent- very friendly and extremely helpful. We were not able to get much hot water which was the only downside to an otherwise really good and very convenient hotel.Genuine Hotels.com guest review
Décevant serait un faible mot c'est juste une horreur!Genuine Hotels.com guest review
O hotel é muito bom. Decoração de muito bom gosto. A localização é ótima, perto de diversas atrações. O quarto, apesar de bom, era pequeno.Genuine Hotels.com guest review
Ótima localização, café da manhã excelente e serviço impecável!Genuine Hotels.com guest review
Reformado por dentro, aspecto não muito bom por fora. Paredes permitem passar o som de dentro para fora e de fora para dentro. Dá para andar pelos principais pontos turísticos a pé.Genuine Hotels.com guest review
"Très bien situé, personnel trèsagreable"
Parfaitement situé en plein coeur de la ville, personnel au petits soins. Les chambres mériteraient d'être un peu rafraîchie même si elles sont très propres.Genuine Hotels.com guest review
Overall quite good, apart from car park so full and breakfast not much choice.Genuine Hotels.com guest review
The people in the hotel ois very nice and pasion, hard to find it in ItlayGenuine Hotels.com guest review
Hôtel très bien situé, personnel très accueillant et agréable, décoration pas male. Télé minuscule, porte de douche et poubelle cassée, joints instables. Chambre faite très en vitesse (lit refait uniquement) et male insonorisée.Genuine Expedia guest review
Das hotel befindet sich im stadt zentrum, tolle lage, das zimmer war sauber, perfekt für stadtreiseGenuine Hotels.com guest review
"Номера не соответствуют уровню отеля"
Отличное расположение, близко до основных достопримечательностей. Приятный, услужливый персонал. Хороший завтрак: соки, кофе, горячие, фрукты и сладкое. Маленькие, темные, плохо спланированные и организованные номера. Плохая звукоизоляция, что между номерами, что с улицей. Были проблемы с водой, очень неприятный запах воды. Маленький телевизор. Есть […] бесплатный WI-Fi, хорошая скорость. Read moreGenuine Hotels.com guest review
Top, mais chambre petite!Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )